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FPT INFORMATION SYSTEM

PROCUREMENT OF

Tax System and IT Infrastructure i.e., Integrated VAT Administration


System Commercial-Off-The-Shelf (COTS) Software Package (IVAS)
and Network services, desktop hardware and software, data centre
hardware and software, IT managed services

USER GUIDE
REGISTRATION FOR TAXPAYER

Project code: IVAS

Document code: IVAS_DLV_BP_User Guide Registration for Taxpayer_v1.00


Version History
Date Version Author Description

27/02/2017 1.00 Nguyen Tri Trung Create new

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Contents

1 GENERAL OVERVIEW .......................................................................................... 6


1.1. Purpose of This Document ...................................................................... 6
1.2. Definitions of Terms .............................................................................. 6

2 IVAS TAXPAYER ONLINE SERVICES HOMEPAGE ................................................. 7


2.1 Introduction ......................................................................................... 7
2.2 Prerequisites......................................................................................... 7
2.3 Function Flowchart ................................................................................ 7
2.4 User Guide ........................................................................................... 7
2.4.1 Homepage of IVAS Taxpayer Online Services .................................... 7
2.4.2 Sign-up for new account ................................................................ 8
2.4.3 Log In .......................................................................................... 8
2.4.4 Change Password ........................................................................ 10
2.4.5 Help .......................................................................................... 11
2.4.6 User Guides ................................................................................ 12
2.4.7 Contact ...................................................................................... 12
2.4.8 Terms and Conditions .................................................................. 13
2.4.9 Privacy Policy.............................................................................. 13

3 REGISTER FOR ACCOUNT OF TAXPAYER ONLINE SERVICES AS TAXPAYER


(Central Registration) ...................................................................................... 15
3.1 Introduction ....................................................................................... 15
3.2 Prerequisites....................................................................................... 15
3.3 Function Flowchart .............................................................................. 15
3.4 User Guide ......................................................................................... 16
3.4.1 Accessing Sign-up page of IVAS ................................................. 16
3.4.2 Providing requested information .................................................... 17
3.4.3 Activating account ....................................................................... 21
3.5 Other Remarks ................................................................................... 23
3.5.1 Special Instructions ..................................................................... 23

4 REGISTER FOR ACCOUNT OF TAXPAYER ONLINE SERVICES AS TAXPAYER


(BRANCH) ........................................................................................................ 24
4.1 Introduction ....................................................................................... 24
4.2 Prerequisites....................................................................................... 24
4.3 Function Flowchart .............................................................................. 24
4.4 User Guide ......................................................................................... 25
4.4.1 Accessing Sign-up page of IVAS ................................................. 25

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4.4.2 Providing requested information .................................................... 26
4.4.3 Activating account ....................................................................... 30
4.5 Other Remarks ................................................................................... 32
4.5.1 Special Instructions ..................................................................... 32

5 REGISTER FOR ACCOUNT OF TAXPAYER ONLINE SERVICES AS EMPLOYEE ....... 32


5.1 Introduction ....................................................................................... 33
5.2 Prerequisites....................................................................................... 33
5.3 Function Flowchart .............................................................................. 33
5.4 User Guide ......................................................................................... 33
5.4.1 Accessing Sign-up page of IVAS ................................................. 33
5.4.2 Providing requested information .................................................... 34
5.4.3 Activating account ....................................................................... 38
5.5 Other Remarks ................................................................................... 41
5.5.1 Special Instructions ..................................................................... 41

6 RECOVERING PASSWORD ................................................................................. 42


6.1 Introduction ....................................................................................... 42
6.2 Prerequisites....................................................................................... 42
6.3 Function Flowchart .............................................................................. 42
6.4 User Guide ......................................................................................... 42
6.4.1 Accessing Log In page of IVAS ................................................... 42
6.5 Other Remarks ................................................................................... 46
6.5.1 Special Instructions ..................................................................... 46

7 APPLICATION FOR BIN NUMBER AS HEADQUARTER USING FORM MUSHAK-2.1


......................................................................................................................... 47
7.1 Introduction ....................................................................................... 47
7.2 Prerequisites....................................................................................... 47
7.3 Function Flowchart .............................................................................. 47
7.4 User Guide ......................................................................................... 48
7.4.1 Filing Registration Form Mushak-2.1 .............................................. 48
7.4.2 Providing Requested Information ................................................... 50
7.4.3 Updating form Mushak-2.1 (Perform by the Headquarter) ................ 63

8 APPLICATION FOR BIN NUMBER AS BRANCH USING FORM MUSHAK-2.2 ......... 68


8.1 Introduction ....................................................................................... 68
8.2 Prerequisites....................................................................................... 68
8.3 Function Flowchart .............................................................................. 68
8.4 User Guide ......................................................................................... 69
8.4.1 Filing Registration Form Mushak-2.2 (Performed by Headquarter) ..... 69
8.4.2 Providing requested information .................................................... 72
8.4.3 Updating Information (Perform by the Branch) ............................... 81

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9 MAINTAIN RELATIONSHIP FOR TAXPAYERS REPRESENTATIVE ....................... 85
9.1. Introduction ....................................................................................... 85
9.2. Prerequisites....................................................................................... 85
9.3. Function Flowchart .............................................................................. 85
9.4. User Guide ......................................................................................... 85
9.4.1 Assigning Relationship (Performed by Headquarter)......................... 85
9.4.2 Providing requested information .................................................... 88
9.4.3 Updating Information (Performed by Headquarter) .......................... 92
9.5. Other Remarks ................................................................................... 97
9.5.1. Special Instructions ..................................................................... 97

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1 GENERAL OVERVIEW

1.1. Purpose of This Document

This document is designed for the purpose of providing users (taxpayers as well as
other stakeholder types) with all prerequisites, function flowcharts of main steps in
the whole process, remarks (special instructions and legal obligations) as well as
detailed guides on how to utilize the system to perform:
Registering for an account via Taxpayer Online Services (TPOS) (for taxpayers
and its employees);

Submitting form Mushak-2.1 for VAT registration / turnover enlistment (for


Headquarter) and form Mushak-2.2 for VAT registration (for Branch) via TPOS;

Maintain Relationship for Taxpayers Representative.

1.2. Definitions of Terms

Terms Definitions

IVAS-TPOS Taxpayer Online Service is a taxpayer portal providing taxpayer


self-services

BIN Business Identification Number

NID National Identification Number

TIN Tax Identification Number

VAT Value Added Tax

BP Business partner (master data of a tax user in IVAS system).


Each BP will have a unique internal number for system
management purpose.

ID Identification

IVAS-TOWC Tax Officer Work Centre

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2 IVAS TAXPAYER ONLINE SERVICES HOMEPAGE

2.1 Introduction

The homepage of IVAS-TPOS includes some features on the screen as below:


Sign-Up

Log In

Help

User guides

Contact

Terms of Condition

Privacy Policy

2.2 Prerequisites

N/A

2.3 Function Flowchart

N/A

2.4 User Guide

2.4.1 Homepage of IVAS Taxpayer Online Services

Access Homepage of IVAS with this link: https://vat.gov.bd

On the Homepage you can find all the tabs, such as:

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Sign-Up: Link to the page where you can request for new registration.

Log In: Link to the Log In page, after Logging in, you can access to all
available features of the IVAS-TPOS.

Help: Link to the page where you can find the Frequently Asked Questions
related to Value Added Tax.

User Guide: Some useful guides which can help you working with IVAS
smoothly and effectively.

Contact: Need further help? Here you can find the Contact information of
NBR, Central Processing Center or Contact Center.

Terms of Condition: Link to the page where you can find the Terms and
Conditions of using NBR VAT Portal and many others.

Privacy Policy: Link to the page where you can find the Privacy Policy of NBR.

2.4.2 Sign-up for new account

By clicking on the Sign-Up Tab in the navigation bar, you will be redirected to the
Taxpayer Online Services: Sign-up page. By sign-up you will get User ID and
Password. For more details of this features, please refer to section 3, 4, and 5 of this
document.
Register for Account of Taxpayer online services as Taxpayer (Headquarter);

Register for Account of Taxpayer online services as Taxpayer (Branch);

Register for Account of Taxpayer online services as Employee.

2.4.3 Log In

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After successful online registration, user gets the user ID and Password via email.
You can click on Log In tab in the navigation area on the top part of Homepage.

The screen shall display as the following:

Input the User ID and Password.[1]

Click on the Captcha Box and input the correct captcha.[2]

Click on Login button. [3]

For the first login, the system will require you to change the password.

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Input the Old Password, New Password and Confirm New Password.

Click on the Captcha Box and input the correct captcha.

Click on Change Password button.

After changing password, the default screen of IVAS-TPOS will be shown.

2.4.4 Change Password

In the Change Password tab, you can change the log in password. For changing
password, you has to log in IVAS homepage.
After log in Click on Change Password tab on the top part of page.

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After clicking on Change Password tab, the screen shall display as the
following:

Input the Old Password, New Password and Confirm New


Password.[1]

Click on the Captcha Box and input the correct captcha.[2]

Click on Change Password button. [3]

The password can be changed once a day.

The system will send an email to remind you to change password every 120 days.

2.4.5 Help

In the Help page, you can access frequently asked questions of VAT, questions are
organized in topics, each topic links to corresponding page on NBR Homepage.
After you click on the Help button in navigation area on the top part of
Homepage, the following page shall display:

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2.4.6 User Guides

In the User Guides you can access the user guides of VAT, user guides are organized
by topics, each topic links to corresponding documents.
After you click on the User Guides tab in navigation area on the top part of
Homepage, the following page shall display:

2.4.7 Contact

In case you need any further support, here you can find the Contact information of
NBR, Central Processing Center or Contact Center. This screen allows Users to find
contact points of NBR, IVAS Central Processing Centre and Call Centre.

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After you click on the Contact tab in navigation area on the top part of
Homepage, the following page shall display:

2.4.8 Terms and Conditions

In the Terms and Conditions tab, you can access link to the page where you can
find the Terms and Conditions of using NBR VAT Portal and many others.
After you click on the Terms and Conditions tab in the bottom part of
Homepage, the following page shall display:

2.4.9 Privacy Policy

In the Privacy Policy tab, you can access link to the page where you can find the
Privacy Policy of NBR.
After you click on the Privacy Policy tab in the bottom part of Homepage, the
following page shall display:

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3 REGISTER FOR ACCOUNT OF TAXPAYER ONLINE SERVICES
AS TAXPAYER (CENTRAL REGISTRATION)

3.1 Introduction

This feature allows taxpayers (central unit) to create a new account for accessing the
Taxpayer Online Services (IVAS-TPOS). Here are the primary steps:
Accessing Sign-up page of IVAS.

Providing requested information.

Activating account.

3.2 Prerequisites

For creating the account of central unit successfully, you should prepare these
documents carefully:
TIN Taxpayer Identification Number

Additional Identification Number such as:

NID National Identification Number

Incorporation Number

Others

3.3 Function Flowchart

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3.4 User Guide

3.4.1 Accessing Sign-up page of IVAS

Access Homepage of IVAS with this link below: https://vat.gov.bd

Click on Sign-up button in the navigation bar area on the top part of Homepage.

After clicking Sign-up button, Sign-up form for Username will be displayed as
following. You have to provide all required information which marked with a red
star (*).

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3.4.2 Providing requested information

For registering as Headquarter have to select Stakeholder Type is Register as


Taxpayer (Headquarter) from the drop-down list.

Required information can be found in the below:

Stakeholder Type
Stakeholder Type

Select from the Drop-Down list.

Register as Taxpayer (Headquarter)

Mandatory Field. Select from the provided list.

General Information
1. Taxpayer Identification Number (TIN)

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Provide the TIN Number.

121234567890.

Mandatory Field. TIN Number must be Twelve (12) Digit.

2. Name

This will be loaded automatically by the system.

BD WOOD LTD

Mandatory Field. Read only, not editable.

3. Additional Identification Type

Select from the Drop-Down list.

Incorporation Number / National Identification Number / Others

Mandatory Field. Select from the provided list.

NB: If you dont have Incorporation Number or National Identification Number only then will
select Others option. If select the others option then no need to provide any identification
number.

4. Identification Number

Provide the Identification Number.

C-12345

Mandatory Field. If select NID then NID should be 10 or 13 or 17 digit.

5. Email

Provide your Email Address for Email.

monzurul1705@gmail.com

Mandatory Field, must follow standard email format; e.g.: yourname@domain.ext

6. Phone No.

Provide your Phone No.

02345678945

Maximum with 11 digits and start with 0.

7. Cell No.

Provide your Cell No.

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01733436714

Must be with 11 digits and start with 01.

8. Username

Provide a user name.

Nayon123

Mandatory Field, username must contain from 8 to 12, alphanumeric characters.

Recovery Question
1. Recovery Question

Select from the Drop-Down list.

What is the name of your first School?

Mandatory Field. Select from the provided list.

2. Answer

Provide the answer of Recovery Question.

Khulna Public School.

Mandatory Field, length is forty characters.

The system supports the ability to check for data validation, by clicking on the
button Check [1], the system will check data validation.

In case there are some invalid data, error messages will be shown on the top
of the page [2] with the red icon. Also will show in bottom of the page [3].
You can see the details of error by clicking on the red icon [4]. You have to
make correction for all errors.

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In case there is no invalid data, the system will display No errors found
message with the green icon [5]. If there is no error, the form can be
submitted by clicking on the button Submit [6].

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After clicking on the Submit button form will be submitted, a confirmation screen
will be displayed with submission ID as following.

Write the submission ID in safe place and then click OK.

3.4.3 Activating account

Upon a successful submission, you shall receive an email from VAT Online Services
centre to inform your user ID and initial password.

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By clicking on the link provided in the mail, you will be redirected to IVAS-TPOS
home page, click on the Log in tab on the navigation bar on the top part of
Homepage for accessing Login page.

IVAS-TPOS requires you to provide user and password (which youve received in
the mail). The screen shall display as the following

Input the User ID and Password.[1]

Click on the Captcha Box and input the correct captcha.[2]

Click on Login button. [3]

For the first login, the system will require you to change the password.

Input the Old Password, New Password and Confirm New Password.

Click on the Captcha Box and input the correct captcha.

Click on Change Password button.

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After changing password, the default screen of IVAS-TPOS will be shown.

3.5 Other Remarks

3.5.1 Special Instructions

Please be noted that the system will send email to you to remind change password
in every 120 days.

Protect your password:

Never enter your password after clicking directly a link in an email from an
untrusted site.

Never use a business account for personal use and restrict personal internet
use to home or public access computers.

Use a strong password:

Do not write your password down, send it via private email, or tell anyone.
The system will never email you to ask for your password or any sensitive
details of account.

Keep updated regularly your operation system and browser:

Take convenience and compatibility when you go online for VAT


accomplishment.

Recovering Password refer to section 6

In case fail to recover password, you should call to CPC for further instruction.

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4 REGISTER FOR ACCOUNT OF TAXPAYER ONLINE SERVICES
AS TAXPAYER (BRANCH)

4.1 Introduction

This feature allows taxpayers (branch) to create a new account for accessing the
Taxpayer Online Services (IVAS-TPOS). Here are the primary steps:
Accessing Sign-up page of IVAS.

Providing requested information.

Activating account.

Branch Registration is applicable for Central.

When Central got the BIN then Central can register for own Branch.

4.2 Prerequisites

For creating the account successfully, you should prepare these documents carefully:
BIN of Branch

TIN Taxpayer Identification Number of Principal

Additional Identification Number of Principal such as:

NID National Identification Number

Incorporation Number

Others

4.3 Function Flowchart

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4.4 User Guide

4.4.1 Accessing Sign-up page of IVAS

Access Homepage of IVAS with this link: https://vat.gov.bd

Click on the tab Sign -up in the navigation bar on the top part of Homepage.

After clicking Sign-up tab Sign-up form for Sign-up form for Username will be
displayed as following. You have to provide all required information which marked
with a red star (*).

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4.4.2 Providing requested information

For registering as Branch, Central has to select Stakeholder Type, then choose
Register as Taxpayer (Branch) from the drop-down list.

Required information can be found in the below:

Stakeholder Type
Stakeholder Type

Select from the Drop-Down list.

Register as Taxpayer (Branch)

Mandatory Field. Select from the provided list.

General Information

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1. BIN of Branch

Provide the BIN Number.

000004201.

Mandatory Field. BIN Number must be Nine (09) Digit.

2. Name of Branch

This will be loaded automatically by the system.

Alif Agency

Mandatory Field. Read only, not editable.

3. Taxpayer Identification Number (TIN) of Principal

Provide the TIN Number of Principal.

121234567890.

Mandatory Field. TIN Number should be Twelve (12) Digit.

4. Additional Identification Type of Principal

Select from the Drop-Down list.

Incorporation Number / National Identification Number / Others

Mandatory Field. Select from the provided list.

NB: If you dont have Incorporation Number or National Identification Number only then will
select Others option. If select the others option then no need to provide any identification
number.

5. Identification Number of Principal

Provide the Identification Number of Principal.

C-12345

Mandatory Field. If select NID then NID should be 10 or 13 or 17 digit.

6. Email

Provide your Email Address for Email.

monzurul1705@gmail.com

Mandatory Field, must follow standard email format; e.g.: yourname@domain.ext

7. Phone No.

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Provide your Phone No.

02345678945

Maximum with 11 digits and start with 0.

8. Cell No.

Provide your Cell No.

01733436714

Must be with 11 digits and start with 01.

9. Username

Provide a user name.

Nayon123

Mandatory Field, username must contain from 8 to 12, alphanumeric characters.

Recovery Question
1. Recovery Question

Select from the Drop-Down list.

What is the name of your first School?

Mandatory Field. Select from the provided list.

2. Answer

Provide the answer of Recovery Question.

Khulna Public College.

Mandatory Field.

The system supports the ability to check for data validation, by clicking on the
button Check [1], the system will check data validation.

In case there are some invalid data, error messages will be shown on the top
of the page [2] with the red icon. Also will show in bottom of the page [3].
You can see the details of error by clicking on the red icon [4]. You have to
make correction for all errors.

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In case there is no invalid data, the system will display No errors found
message with the green icon [5]. If there is no error, the form can be
submitted by clicking on the button Submit [6].

After clicking on the Submit button form will be submitted, a confirmation screen
will be displayed with submission ID as following. Write Submission ID in a safe place.

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4.4.3 Activating account

Upon a successful submission, you shall receive an email from VAT Online Services
centre to inform your user ID and initial password.

By clicking on the link provided in the mail, you will be redirected to IVAS-TPOS
home page, click on the Log in tab on the navigation bar on the top part of
Homepage for accessing Login page.

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IVAS-TPOS requires you to provide user and password (which youve received in
the mail) for log in. The screen shall display as the following

Input the User ID and Password.[1]

Click on the Captcha Box and input the correct captcha.[2]

Click on Login button. [3]

For the first login, the system will require you to change the password.

Input the Old Password, New Password and Confirm New Password.

Click on the Captcha Box and input the correct captcha.

Click on Change Password button.

After changing password, the default screen of IVAS-TPOS will be shown.

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4.5 Other Remarks

4.5.1 Special Instructions

Please be noted that the system will send email to you to remind him change
password, in every 120 days.

Protect your password:

Never enter your password after clicking directly a link in an email from an
untrusted site.

Never use a business account for personal use and restrict personal internet
use to home or public access computers.

Use a strong password:

Do not write your password down, send it via private email, or tell anyone.
The system will never email you to ask for your password or any sensitive
details of account.

Keep updated regularly your operation system and browser:

Take convenience and compatibility when you go online for VAT


accomplishment.

In case fail to recover password, you should call to CPC for further instruction.

5 REGISTER FOR ACCOUNT OF TAXPAYER ONLINE SERVICES AS

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EMPLOYEE

5.1 Introduction

The company assigns for its employee implement one or several tax obligation tasks,
for example, return processing, payment processing, etc. To do these tasks,
employee must create an account in VAT Online system. This feature allows your
employee to create a new account for accessing the Taxpayer Online Services (IVAS-
TPOS). Here are the primary steps:
Accessing Sign-up page of IVAS.

Providing requested information.

Activating account.

5.2 Prerequisites

For being able to create the account successfully, you should prepare these
documents carefully:
TIN Taxpayer Identification Number

5.3 Function Flowchart

5.4 User Guide

5.4.1 Accessing Sign-up page of IVAS

Access Homepage of IVAS with this link: https://vat.gov.bd

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Click on the tab Sign-up in the navigation bar on the top part of Homepage.

Sign-up form for Username will be display as following. You have to provide all
required information which marked with a red star (*).

5.4.2 Providing requested information

For registering as Employee have to select Stakeholder Type, then choose


Register as Taxpayers Employee in the drop-down list.

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Required information can be found in the below:

Stakeholder Type
Stakeholder Type

Select from the Drop-Down list.

Register as Taxpayers Employee.

Mandatory Field. Select from the provided list.

General Information
1. Employees Taxpayer Identification Number (TIN)

Provide the TIN Number of Employee.

121234567890.

Mandatory Field. TIN Number must be Twelve (12) Digit.

2. Employees Name

This will be loaded automatically by the system.

Monzurul Arefin Nayon

Mandatory Field. Read only, not editable.


3. Employees National Identification Number (NID)

This will be loaded automatically by the system.

3456789013111

Mandatory Field. Read only, not editable.

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4. Email

Provide your Email Address for Email.

monzurul1705@gmail.com

Mandatory Field, must follow standard email format; e.g.: yourname@domain.ext

5. Phone No.

Provide your Phone No.

02345678945

Maximum with 11 digits and start with 0.

6. Cell No.

Provide your Cell No.

01733436714

Must be with 11 digits and start with 01.

7. Username

Provide a user name.

Nayon123

Mandatory Field, username must contain from 8 to 12, alphanumeric characters.

Recovery Question
1. Recovery Question

Select from the Drop-Down list.

What is the name of your first School?

Mandatory Field. Select from the provided list.

2. Answer

Provide the answer of Recovery Question.

Khulna Public College.

Mandatory Field.

The system supports the ability to check for data validation, by clicking on the
button Check [1], the system will check data validation.

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In case there are some invalid data, error messages will be shown on the
top of the page [2] with the red icon. Also will show in bottom of the page
[3]. You can see the details of error by clicking on the red icon [4]. You have
to make correction for all errors.

In case there is no invalid data, the system will display No errors found
message with the green icon [5]. If there is no error, the form can be
submitted by clicking on the button Submit [6].

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After clicking on the Submit button form will be submitted, a confirmation screen
will be displayed with submission ID as following.

5.4.3 Activating account

Upon a successful submission, you shall receive an email from VAT Online Services
centre to inform your user ID and initial password. The email also provide a
representative number for employee.

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By clicking on the link provided in the mail, you will be redirected to IVAS-TPOS
home page, click on the Log in tab on the navigation bar on the top part of
Homepage for accessing Login page.

IVAS-TPOS requires you to provide user and password (which youve received in
the mail). The screen shall display as the following

Input the User ID and Password.[1]

Click on the Captcha Box and input the correct captcha.[2]

Click on Login button. [3]

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For the first login, the system will require you to change the password.

Input the Old Password, New Password and Confirm New Password.

Click on the Captcha Box and input the correct captcha.

Click on Change Password button.

After changing password, the default screen of IVAS-TPOS will be shown.

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5.5 Other Remarks

5.5.1 Special Instructions

Please be noted that the system will send email to you to remind change password,
in every 120 days.

Protect your password:

Never enter your password after clicking directly a link in an email from an
untrusted site.

Never use a business account for personal use and restrict personal internet
use to home or public access computers.

Use a strong password:

Do not write your password down, send it via private email, or tell anyone.
The system will never email you to ask for your password or any sensitive
details of account.

Keep updated regularly your operation system and browser:

Take convenience and compatibility when you go online for VAT


accomplishment.

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6 RECOVERING PASSWORD

6.1 Introduction

This feature allows you to recover forgotten password for accessing the Taxpayer
Online Services (IVAS-TPOS). Here are the primary steps:
Accessing Log In page of IVAS.

Accessing Reset Password

Provide requested information.

Reset Password Successfully.

6.2 Prerequisites

N/A

6.3 Function Flowchart

Click on
Access Log Provide
Reset Recover
Start In page of requested Stop
Password Password
IVAS information
Button

6.4 User Guide

6.4.1 Accessing Log In page of IVAS

Access Homepage of IVAS with this link: https://vat.gov.bd

Click on the tab Log In in the navigation bar on the top part of Homepage.

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After Clicking on log in tab will display following login page. For recovering
password click on Reset Password.

After clicking on Reset Password the screen will display as the following and provide
the Username and E-mail [1]. Then Click on Next button [2].

After clicking Next button following screen will be display and provide the recovery
question answer [3]. After that click on Submit button [4].

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Upon a successful submission, you shall receive an email from VAT Online Services
centre to inform your reset password.

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By clicking on the link provided in the mail, you will be redirected to IVAS-TPOS
home page, click on the Log in tab on the navigation bar on the top part of
Homepage for accessing Login page.

IVAS-TPOS requires you to provide user and password (which youve received in
the mail). The screen shall display as the following

Input the User ID and Password.[1]

Click on the Captcha Box and input the correct captcha.[2]

Click on Login button. [3]

For the first login, the system will require you to change the password.

Input the Old Password, New Password and Confirm New Password.

Click on the Captcha Box and input the correct captcha.

Click on Change Password button.

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After changing password, the default screen of IVAS-TPOS will be shown.

6.5 Other Remarks

6.5.1 Special Instructions

Please be noted that the system will send email to you to remind change password,
in every 120 days.

If you enters wrong password more than 4th times, the system will lock your
account. You contact to Call Centre to recovery your password, after that, new
password will be sent to email which was inputted in Sign-up form before.

Protect your password:

Never enter your password after clicking directly a link in an email from an
untrusted site.

Never use a business account for personal use and restrict personal internet
use to home or public access computers.

Use a strong password:

Do not write your password down, send it via private email, or tell anyone.
The system will never email you to ask for your password or any sensitive
details of account.

Keep updated regularly your operation system and browser:

Take convenience and compatibility when you go online for VAT


accomplishment.

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7 APPLICATION FOR BIN NUMBER AS HEADQUARTER USING
FORM MUSHAK-2.1

7.1 Introduction

Every transaction in IVAS is based on BIN (Business Identification Number);


therefore, owning a BIN is a must for working with IVAS as a taxpayer. To get the
BIN, it is mandatory for the business to have a TIN, NID or Incorporation number.
Here are the primary steps:
Filling Registration Form Mushak-2.1.

Providing requested information.

Submitting the Form Mushak-2.1.

For specific case, a sole proprietorship can operate under the name of its owner or it
can do business under any business organization name.

Application BIN for proprietorship, owner of proprietorship registers BIN as


headquarter by his/her own TIN and NID (using form Mushak-2.1), then they have
to registers BIN for his/her business units separately as branch (using form Mushak-
2.2).

In case of proprietorship the BIN registered as Headquarter do not have any filling
obligation for return filling, branches who has separated BIN registered (using form
Mushak-2.2) conduct the return filling activities.

7.2 Prerequisites

For being able to apply for Headquarter BIN, you should prepare these documents
carefully:

TIN Taxpayer Identification Number

NID National Identification Number

Banking Information

Postal Code

7.3 Function Flowchart

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7.4 User Guide

7.4.1 Filing Registration Form Mushak-2.1

Access your Taxpayer Online Services Overview screen (by logging on, the system
will redirect you automatically to this screen). Click on the Forms box.

Click on the Add Form tab.

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Select Mushak 2.1: Application for VAT Registration and Turnover Tax Enlistment
from the drop down box.

After that click OK button.

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The form will be loaded and ready for being filled. There are some buttons on the
top of page, which are:

Check is for ensuring all data in the form are valid.

Save Draft is for saving the form for further work.

Submit is for submitting the form.

7.4.2 Providing Requested Information

Here is the list of fields in Form Mushak-2.1:

A. Section I: Taxpayer Information

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1. Taxpayer Identification Number (TIN)

It will be automatically loaded to the form with the data that you provided while signing-up
for Username.

112345009809

Read only, not editable.

2. Name of the individual or business entity to be registered

It will be automatically loaded to the form with the data that you provided while signing-up
for Username.

Abulkhayer Company Limited

Read only, not editable.

B. Section II: Registered office address


1. Address Type

Here you can select between City Format and Village Format.

City Format

Mandatory field, editable.

2. Road No. /Name

If you select the City Format then here, you need to input the Road number.

12

Mandatory field, editable.

3. Block

If you select the City Format then here, you need to input the Block number.

Optional, editable.

4. Holding No.

If you select the City Format then here, you need to input the Holding number.

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Optional, editable.

5. District/Zilla

Select District of registered office from dropdown box.

Dhaka

Mandatory field, editable.

6. Upazilla

Select Upazilla of registered office from dropdown box.

Dhanmondi

Optional, editable. The available values in the dropdown box of Upazilla will be changed based
on the current selected District/Zilla.

7. Postal Code

Display drop-down list as sub-list of field District.

1205

Mandatory field, editable. The available values in the dropdown box of Postal Code will be
changed based on the current selected District/Zilla.

8. Name of Mouza

Enter name of Mouza where registered office located.

Kalabagan

Optional, editable.

9. Phone No.

Input number only

88028812345

Optional, editable.

10. Fax No.

Input number only.

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88028812345

Optional, editable.

11. Cell No.

Input number only.

01670186778

Mandatory field, Must be with 11 digits and start with 01.

12. Email

Provide your email address.

yourname@domain.ext

Mandatory field, editable.

13. Website

Provide your website address.

www.abulkhayer.com.bd

Optional, editable.

C. Section III: Address of branches


To provide the list of Address of branches, click on the link under the Section III:
Address of Branches. The new tab will be shown and allow you to add multiple
Addresses of branches. On the top of the form there is a tab list where you can
navigate to Form Mushak-2.1.

1. Address

Enter Address of branches in case of central registration.

22nd inner circular road

Optional, editable.

2. Mouza

Can be entered with multi-lines.

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Paltan

Optional, editable.

3. Cell No.

Input number only.

01667345776

Optional, editable.

4. Phone No.

Enter Phone number of registered office.

88028878980

Optional, editable.

5. Email

Enter Email of registered office.

yourname@domain.ext

Optional, editable.

You can download template of Address of Branches table in excel file from NBR
website which is linked from the system, then fill up information and save file in csv
file, after that upload the file by clicking Upload button

D. Section IV: Bank Account Information


To provide the list of Bank Account(s), click on the link under the Section IV: Bank
Account(s). The new tab will be shown and allow you to add multiple Bank Accounts.
On the top of the form there is a tab list where you can navigate between tabs of the
Form Mushak-2.1.

1. Account Name

Enter Bank account name.

Abulkhayer Company Ltd.

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Mandatory field, editable.

2. Account No.

Enter Bank account number.

19334598076

Mandatory field, editable.

3. Name of the Bank

Select Name of corresponding bank to previously provided bank account.

Basic Bank

Mandatory field, editable.

4. Branch

Selects branch where banks account was opened from the drop-down list.

Dhanmondi

Mandatory field, editable. The available values in the dropdown box of Branch will be changed
based on the current selected Name of the Bank.

You can download template of Bank Account Information table in excel file from NBR
website which is linked from the system, then fill up information and save file in csv
file, after that upload the file by clicking Upload button.

E. Section V: Amount of annual turnover

1. Taka

Enter Expected annual turnover for the next/previous year for Headquarter.

9000000

Mandatory field, editable.

2. In word

System automatically display the amount in word when taxpayer types in the Taka box
above.

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Ninety Lakh Taka

Read only, not editable.

F. Section VI: Registration Type

Select from dropdown list.

Register for VAT

Mandatory field, not editable. Registration Type will be choose accordance with the
following rule: a) 3 million taka < Annual turnover <= 8 million taka + (registration for VAT
+ Optional) or (Enlistment for turnover tax + mandatory).

b) Annual turnover > 8 million taka + registration for VAT + Mandatory.

c) Annual turnover <= 3 million taka + registration for VAT + Optional.

G. Section VII: Are you a VAT withholding entity?

1. Choose your withholding entity type.

Default No but user can select Yes.

No

Mandatory, editable.

H. Section VIII: Nature of the person to be registered/enlisted

1. Legal Type

Choose your business type from dropdown list.

Private Limited Company

Mandatory field, not editable.

I. Section IX: Please tick in the appropriate box if you require to pay any
other tax other than VAT or Turnover Tax

1. Supplementary Duty

Click the box.

If have any supplementary duty click the box.

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Optional, editable.

2. Excise Duty

Click the box.

If have any excise duty click the box.

Optional, editable.

3. Surcharge

Click the box.

If have any surcharge click the box.

Optional, editable.

J. Section X: Effective date of registration/Enlistment

Enter Effective date.

16/02/2017

Mandatory field, editable. Based on your entered effective date, the system will activate your
filing obligation for the return. For Monthly Value Added Tax return Mushak-9.1, filing
obligation activates from the next month of that effective date. For Quarterly Turnover Tax
Mushak-9.2, filing obligation activated from the quarter including that effective date.

K. Section XI: Application Category

Select from dropdown box.

Mandatory

Mandatory field, editable.

L. Section XII: Application Type

Choose the application type.

New registration

Mandatory field, editable.

M. Section XIII: Directors/Partners/Proprietors information

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1. Name

Enter Name of the director.

Mr Kamal

Mandatory field, editable.

2. Designation

Input the Designation type.

Director

Mandatory field, editable.

3. Share (%)

Enter Share of shareholders of registered office.

34

Optional, editable.

4. Identity Category

Input NID or Passport.

NID

Mandatory field, editable.

5. NID

Input number only.

1230987098

Mandatory field, editable and NID Number should be Ten, Thirteen or Seventeen Digit.

6. Passport No.

If selected Passport as identity type then input Passport No.

2GA56478908

Mandatory field, editable.

7. Issuing Country

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Enter issuing Country of the Passport.

Bangladesh

Mandatory field, editable.

You can download template of Directors/Partners/Proprietors information table in


excel file from NBR website which is linked from the system, then fill up information
and save file in csv file, after that upload the file by clicking Upload button.

N. Section XIV: Type of Business activity

Select multiple Types of business activity.

Importer, Exporter

Mandatory field, editable.

O. Section XV: Type of economic activity


1. Select () the appropriated economic activity [where applicable]

Select the appropriate economic activity.

Retail, Whole Sale.

Mandatory field, editable.

2. Describe the business conducted in as much detail as possible

Enter Economic activity description of registered office.

Import and Export clothing.

Mandatory field, editable.

P. Section XVI: Declaration


1. The individual signing this form is the

Select from dropdown box.

Managing Director.

Mandatory field, editable.

2. First Name

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Enter First name of the individual signing this form.

Kamal

Mandatory field, editable.

3. Last Name

Enter Last name of the individual signing this form.

Hossain

Mandatory field, editable.

4. Identity Information Type

Select from dropdown box National Identification Number or Passport Information.

NID

Mandatory field, editable.

5. NID

Input number only.

1129900845

Mandatory field, editable and NID Number should be Ten, Thirteen or Seventeen Digit.

6. I declare that the particulars provided in this application are complete, correct
and true in every respect.

Taxpayer clicks to confirm the correctness of information before submitting form.

Click on the Tick Mark

Mandatory field.

In Form Mushak-2.1, you may check the information that you provided by clicking
on Check button.

In case there is some invalid data, error messages will be shown on the top
of the page in the alert box.

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In case there is no invalid data, the system will display No errors found.

When you click on the Submit button, the system will display the
confirmation Submission ID xxxxxxxx submitted successfully in the alert
box. Noted that xxxxxxxx is Form Bundle Number.

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You will receive the email for informing that your registration process has
been completed with the BIN number. In certain cases, your application for
registration needs further investigation, you will also be informed. You can
find below the email for BIN Certificate below.

BIN Certificate is attached in the email:

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7.4.3 Updating form Mushak-2.1 (Perform by the Headquarter)

Access your Taxpayer Online Services Overview screen (by logging on, the system
will redirect you automatically to this screen). Then click on the Form box.

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Choose Submitted from dropdown box to see the submitted file.

Click on Refresh Form List tab to show result according to your selection criteria.

Select the form Mushak-2.1 in the screen.

Previously submitted form Mushak-2.1 will be displayed. Now click on Amend


tab.

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The form with all current registration information will be loaded and ready for being
updated.

Taxpayer amends form Mushak 2.1 with new information then click Check to
validate the information.

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In case of no error, if you click on the Submit button, the system will display the
confirmation Submission ID xxxxxxxx submitted successfully in the alert box.
Noted that xxxxxxxx is From Bundle Number.

If the application is approved by VAT Officer, you shall receive an email notifying
of successful registration/enlistment as follows:

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Otherwise, you shall receive an email notifying of updating rejection.

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8 APPLICATION FOR BIN NUMBER AS BRANCH USING FORM
MUSHAK-2.2

8.1 Introduction

In the case of a company that has many branches, each branch should be regarded
as a separate taxpayer and have a different BIN code. Headquarter will submit the
form Mushak-2.2 to get BIN for branch. Here are the primary steps:
Filing Registration Form Mushak-2.2.

Providing requested information.

For specific case, a sole proprietorship can operate under the name of its owner or it
can do business under any business organization name.

Application BIN for proprietorship, owner of proprietorship registers BIN as


headquarter by his/her own TIN and NID (using form Mushak-2.1), then they have
to registers BIN for his/her business units separately as branch (using form Mushak-
2.2).

In case of proprietorship the BIN registered as Headquarter do not have any filling
obligation for return filling, branches who has separated BIN registered (using form
Mushak-2.2) conduct the return filling activities.

8.2 Prerequisites

For being able to apply for BIN of Branch, you should prepare these documents
carefully:
IVAS-TPOS Account of Headquarter.

BIN of Principal Before submits form Mushak-2.2 to get BIN of branch, you must
have the BIN of headquarter.

8.3 Function Flowchart

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8.4 User Guide

8.4.1 Filing Registration Form Mushak-2.2 (Performed by Headquarter)

Access your Taxpayer Online Services Overview screen (by logging on, the system
will redirect you automatically to this screen). Then click on the Form box.

Click on the Add Form tab.

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Select Mushak 2.2 Application for Branch Registration under VAT from dropdown
list.

Click OK button.

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Mushak 2.2 Application for Branch Registration under VAT will display and ready
to be filled.

The form will be loaded and ready for being filled. There are some buttons on the
top of page, which are:

Check is for ensuring all data in the form are valid.

Save Draft is for saving the form for further work.

Submit is for submitting the form.

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8.4.2 Providing requested information

When form Mushak-2.2 is opened, IVAS-TPOS shows form Mushak-2.2: you have
to provide required information.

A. Section I: Information of Parent Unit


1. BIN

System generated.

00007865

Read only, not editable.

2. Name

System generated.

Abul Khayer Company Limited

Read only, not editable.

B. Section II: Name of Branch Unit


1. Name of Branch

Input the Branch Name you want to register.

Abul Khayer Junior

Mandatory field, editable.

C. Section III: Annual turnover of this branch

1. Taka

Enter Expected annual turnover for the next/previous year for Headquarter.

3500000

Mandatory field, editable.

2. In word

System automatically display the amount in word when you types in the Taka box above.

Thirty Five Lakh Taka

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Read only, not editable.

D. Section IV: Effective date of registration

Enter Effective date.

16/02/2017

Mandatory, editable. Based on your entered effective date, the system will activate your filing
obligation for the return. For Monthly Value Added Tax return Mushak-9.1, filing obligation
activates from the next month of that effective date. For Quarterly Turnover Tax Mushak-
9.2, filing obligation activated from the quarter including that effective date.

E. Registered office address


1. Address Type

Choose from dropdown box.

City Format

Mandatory field, editable.

2. Road No. /Name

Input the Road number.

12

Mandatory field, editable.

3. Block

Input the block number.

Optional, editable.

4. Holding No.

Input the Holding number.

Optional, editable.

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5. District/Zilla

Select District of registered office from dropdown box.

Dhaka

Mandatory field, editable.

6. Upazilla

Select Upazilla of registered office from dropdown box.

Dhanmondi

Optional, editable.

7. Postal Code

Display drop-down list as sub-list of field District.

1205

Mandatory field, editable. The available values in the dropdown box of Postal Code will be
changed based on the current selected District/Zilla.

8. Name of Mouza

Enter name of Mouza where registered office located.

Kalabagan

Optional, editable.

9. Phone No.

Input number only.

88028878908

Optional, editable.

10. Fax No.

Input number only.

88028878908

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Optional, editable.

11. Cell No.

Input number only.

01675438007

Mandatory field, Must be with 11 digits and start with 01.

12. Email

Enter Email of registered office.

yourname@domain.ext

Mandatory field, editable.

13. Website

Enter Website of registered office.

www.abdkhayer.com.bd

Optional, editable.

F. Section VI: Bank Account Information

To provide the list of Bank Account(s), click on the link under the Section IV: Bank
Account(s). The new tab will be shown and allow you to add multiple Bank Accounts.
You can upload necessary files by clicking Upload button. On the top of the form
there is a tab list where you can navigate between tabs of the Form Mushak-2.1.

1. Account Name

Enter Bank account name.

Abul Khayer

Mandatory field, editable.

2. Account No.

Enter Bank account number.

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56567890009857

Mandatory field, editable.

3. Name of the Bank

Select Name of corresponding bank to previously provided bank account.

Basic Bank

Mandatory field, editable.

4. Branch

Selects branch where banks account was opened from the drop-down list.

Dhanmondi

Mandatory field, editable. The available values in the dropdown box of Branch will be changed
based on the current selected Name of the Bank.

You can download template of Bank Account Information table in excel file from NBR
website which is linked from the system, then fill up information and save file in csv
file, after that upload the file by clicking Upload button.

G. Section VII: Declaration

1. The individual signing this form is the

Select from dropdown box.

Managing Director

Mandatory field, editable.

2. First Name

Enter First name of the individual signing this form.

Karim

Mandatory field, editable.

3. Last Name

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Enter Last name of the individual signing this form.

Hossain

Mandatory field, editable.

4. Identity Information Type

Select from dropdown box.

NID

Mandatory field, editable.

5. NID

Input the NID Number

2690987645

Mandatory field, editable.

6. I declare that the particulars provided in this application are complete, correct
and true in every respect

You clicks to confirm the correctness of information before submitting form.

Click on the tick mark

Mandatory field, not editable.

In Form Mushak-2.2, you may check the information that you provided by clicking
Check button.

In case there are some invalid data, error messages will be shown on the
alert box.

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In case there is no invalid data, the system will display Check successful
No errors found.

When you click on the Submit button, the system will display the confirmation
Submission ID xxxxxxxx submitted successfully in the alert box. Note that
xxxxxxxx is your From Bundle Number.

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If the registration for Branch is approved, you shall receive an email notifying of
successful registration as follows:

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BIN Certificate is attached in the email:

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8.4.3 Updating Information (Perform by the Branch)

Access your Taxpayer Online Services Overview screen (by logging on, the system
will redirect you automatically to this screen). Click on the Forms box.

Select Submitted from dropdown box

Click on Refresh Form List tab.

The submitted Form Mushak 2.2 will be shown, for updating registration
information for the branch, choose Form Mushak-2.2

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After choosing Form Mushak-2.2, the form shall display, then click on the Amend
to update information.

The form with all current registration information will be loaded and ready for being
updated.

Edit form Mushak 2.2 with new Bank information, then click Check to check the
validation of information.

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When you click on the Submit button, the system will display the confirmation
Submission ID xxxxxxxx submitted successfully in the alert box. Note that
xxxxxxxx is From Bundle Number.

If the registration for VAT is approved, you shall receive an email notifying of
successful registration as follows:

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Otherwise, you shall receive an email notifying of updating rejection.

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9 MAINTAIN RELATIONSHIP FOR TAXPAYERS
REPRESENTATIVE

9.1. Introduction

In case the Headquarter or the Branch would like to assign to one or more employees
who representative for the company to implement tax obligation, for example, return
processing, payment processing, etc., the company creates relationship for his
employees via TPOS. The primary steps are as below:
Find employee and assign relationship.

Assign tax types and activities.

9.2. Prerequisites

To successfully assign relationship to an employee, the following requirements have


to be satisfied:
The employee has created an account successfully in the system.

The Headquarter/Branch has got the Representative ID from his employee

9.3. Function Flowchart

9.4. User Guide

9.4.1 Assigning Relationship (Performed by Headquarter)

Access your Taxpayer Online Services Overview screen (by logging on, the system
will redirect you automatically to this screen). Then click on the Forms box.

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Click on the Add Form tab from the top right side.

Select Relationship with Taxpayer's Representative from Select Form Bundle


Type.

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Then click OK button.

Relationship with Taxpayer's Representative form will display and ready to fill.

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9.4.2 Providing requested information

When Relationship with Taxpayer's Representative form opened, you have to


provide following information:

1. Type of Relationship

System generated.

Taxpayers Employee

Read only, not editable.

2. Representative ID

Input Representative ID of the person you want to assign.

050000003690

Mandatory, editable.

3. Name

System generated.

Sohel Islam

Read only, not editable.

4. Email

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System generated.

yourname@domain.ext

Read only, not editable.

5. Phone No

System generated.

88023456789

Read only, not editable.

6. Cell No

System generated.

01675437007

Read only, not editable.

Relationship Status

1. Active

Click on the tick mark box.

Click on the Active tick mark box

Mandatory, editable.

Or,

1. Inactive

Click on the tick mark box.

If inactive click on the inactive tick mark box

Mandatory, editable.

Authorized Activities

Only click on the box.

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Please assign at least one activity to the representative

Mandatory, editable.

You may check the information that you provided by click Check button.

In case there is some invalid data, error messages will be shown on the top
of the page in an alert box.

In case there is no invalid data, the system will display Check Successful
No errors found.

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When you click on the Submit button, the system will display the confirmation
Submission ID xxxxxxxx submitted successfully in the alert box. Note that
xxxxxxxx is From Bundle Number.

You shall receive an email notifying of successful relationship created:

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9.4.3 Updating Information (Performed by Headquarter)

Access Homepage of IVAS with this link below: http://vat.gov.bd

Access Taxpayer Online Services Overview screen (by logging on, the system will
redirect automatically to this screen). Click on the Forms box.

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Select Submitted from dropdown box

Click on Refresh Form List tab.

The submitted forms will be displayed. Select Relationship with Taxpayer's


Representative.

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Submitted Relationship with Taxpayer's Representative will be displayed. Click

Amend button.

Relationship with Taxpayer's Representative will ready for amendment.

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You may check the information that you provided by click Check button.

In case there is some invalid data, error messages will be shown on the
bottom of the page in an alert box.

In case there is no invalid data, the system will display Check Successful
No errors found.

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When you click on the Submit button, the system will display the confirmation
Submission ID xxxxxxxx submitted successfully in the alert box. Note that
xxxxxxxx is From Bundle Number.

If the request for amendment is approved, you shall receive an email notifying of
Relationship Updated:

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Otherwise, you shall receive an email notifying of updating rejection.

9.5. Other Remarks

9.5.1. Special Instructions

It should be noted that all details relating to the relationship could be edited any
time on the demand of the taxpayer.

When the relationship period ends, the employee shall not be able to see his
taxpayers information or find his taxpayer in the system.

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