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Who would you do if every speech you did from now on had the same
objectives? Could you get masterful at them?
That is what speech evaluations are: 2-3 minutes speeches which always
have the same objectives: including
to help the speaker improve.
Do the 3 R's
Review
Reward
Recommend
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Speak about the 3 I's:
I Heard
I Saw
I Felt
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When I evaluate - I H.E.L.P.
H - Help the speaker improve
E - Encourage the speaker to do another speech
L - Lift the speaker's self-esteem
P - Provide useful recommendations
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Speakers do not want feedback on their content - they want praise for
what they did well or better than before and
specific recommendations that they are capable of trying in their
future speeches.
2. the evaluator
- listening skills
- impromptu speaking skills
- interpersonal communications skills
- opportunity to help others
3. the club/audience.
- Positive climate for self-improvement
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- Development of role models.
- Demonstrate standards for excellence
- Avoid bad things like failure to improve.
If you do not have effective evaluations, the club will fall apart.
People will not come without good evaluations.
People leave Toastmasters when they are criticized, do not feel heard
and do not improve.
Exercise A:
Reasons for Better Speaking
Why do people want to learn to speak better?
- To be more effective in business meetings.
- To succeed in business; for example, in sales, in your position, as
a leader etc.-
- For the pure enjoyment of the art of oratory
To engage people or to get people to do something.
Work or career advancement.
Effectively use the English language or improve use of English.
Deliver a message effectively.
To get more enjoyment out of communicating.
To improve credibility which would include the esteem of other people.
To improve self-esteem or to get a sense of accomplishment.
Money
To help us to think better.
TI SLIDE:
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Why People Want to Learn to Speak
We want to learn to speak so we can
1. Gain knowledge and skill
2. Meet a specific need
3. Gain material rewards
4. Earn credit toward recognition
5. Gain pleasure
6. Build self-esteem
7. Build self-confidence
8. Win acceptance and esteem from others
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How do we improve?
What is the process in general that we use to get better?
Practice or Feedback Loop
When we speak, we improve.
Behaviour, Feedback, Behaviour, Feedback etc.; that is, a feedback loop.
Encouragement
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What are we encouraging people to do?
We are encouraging speakers to do it again.
To say that you look forward to the next speech is a bit overused but
the sentiment is correct.
Example:
Your arms did not stick out at all.
Or if you used your arms a bit more then
First one is critical.
The second one is a recommendation for improvement.
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WHAT ARE THE ROLES OF AN EALUATOR
Group comments:
-- Teacher/Instructor
-- Motivator
-- Leader
-- Advisor
-- Counselor
-- Reactor; i.e. review what happened. It is not a mirror as you are
taking it through your personal filter.
Toastmasters says:
-- Motivator
-- Facilitator
-- Counselor
Example: at a wedding, people say it was lovely and the bride says
everything went wrong. Truth is that no one noticed.
So your pereptions may be differnt than the audiences - their feedback
is valuable!
TI SLIDES ------------------------------------------------
THE ROLE OF SELF ESTEEM
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How to Nourish Self-EsteemWhen You Evaluate
1. Be genuine
2. Recognize strengths
3. Recognize improvement
4. Create a climate for motivation
5. Avoid value judgments
6. Provide positive direction
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TI SLIDE ----------------------------------
How to nourish self-esteem when you evaluate
1. Be genuine
2. Recognize strengths
3. Recognize improvement
4. Create a climate for motivation
5. Avoid value judgments
6. Provide positive direction
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Be genuine: people know when you are white-washing and when you are real.
What is a value judgement?
Talking about content has no place in evaluation.
Whether it is right or wrong it not the point.
You cannot interpret the content and what they said and what it means
to the world.
TI Slide ==========================================
HOW TO BUILD A POSITIVE CLUB CLIMATE FOR EVALUATION
1. Emphasize quality evaluation
2. Help members become better acquainted
3. Assign evaluators when assigning speakers
4. Encourage dialogue between speakers and evaluators
5. Evaluate the evaluators
6. Encourage group evaluations
7. Emphasize manual speeches
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Notes:
Give the Evaluators some feedback so they can improve too!
The General Evaluator can talk about how the evaluations fit the
objectives of an evaluation.
When you have a speaker cancel - consider extra evaluations rather
than a forced extra speech!
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Evaluation Methods
1. Tell and Sell
2. Tell and listen
3. Problem-solving
=============================
Problem-solving:
Long one.
You sit down and get into a discussion.
People can go back and forth a bit.
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You can get more people involved.
Also:GROUP EVALUATIONS:
For example, the first evaluator might look at content. The second may
look at delivery, pace, pauses. The third might look at something
else.
TI SLIDE ===============================
Ten Behaviors of an Effective Evaluator
Note specifics.
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Don't bring this up in public. You can mention that later.
Take another look at ALL forms you and your club use for written evaluations
and the forms you use to take notes:
Specifically
What did I like?
What did I see?
What did I hear?
What you can do to improve?
When you tell them that they are safe and that they can try things,
that is the greatest thing.
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Be careful with "but" as "but" is a big eraser.
TI SLide ===================================
Speaker has responsibilities too
Deep breath
Pacing
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Two types of people
people who live the moment fully
People who worry about everything else
Tip
Do this
Once a day or every hour or a few times a week.
At least once
Take a deep breath.
Two questions
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1. where am I? where is my head?
2. What am I feeling? That will tell you a lot
+ Conclusion
Some people believe that something will happen
You can wait all your life and this will never happen
Other people will chew on the past
Don't do that
Enjoy the moment to its fullest
+ And enjoy now and enjoy now and now
Matthew:
You could comment on the choice of topic
in general, there is little to comment on content
personally embarrassing
TI SLIDE
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HOW TO CHANGE YOUR EVALUATION BEHAVIOUR
1. Decide what you want to change
2. Recognize the benefits of change
3. Put the change into action
4. Make it a habit
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5. Never stop improving!
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Contest
In a contest you do not know what the objectives are.
Look at the judge's form for points
40% analytical
30% recommendations
15% technique
15% summation
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