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2.

2 decision making : introduction and definition

We are about to exmine how decision making is practiced and the underlying
theories and models of decision making. You will also learn about the various
traits of decision makers, including what characterizes a good deciosion maker.
Knowing this can help yau to understand the types of decision support tools that
managers can use to make more ecffective decision. In the following sections, we
discuss various aspects of decision making.

Characteristics of decision making

In addition to the characteristics presented in the opening vignette, decision


making my involve the following :

1.

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