Professional Documents
Culture Documents
1
3. The Chief Executive Officer
The management of the Company shall be vested in the Chief Executive Officer. He is
accountable to the Board of Directors. To ensure efficiency and effectiveness,
empowering and accountability in decision making process, to avoid unnecessary and
undue combination of functions, two divisions (Insurance Operations and Finance and
Administration) and three services (Strategic Planning, Legal and Internal Audit) are
organized under the Chief Executive Officer.
3.1. Operations Division
The division is headed by Executive Officer who is reporting to the Chief Executive
Officer. It is basically responsible for the core activity of the Company, i.e. execution
of operational activities pertaining to prudent underwriting, sound claims management,
reinsurance, recovery, premium rating, product development and other areas of
insurance operations. Under the division there are team of experts and three work units.
The work units are Underwriting Department, Claims Department and Branches.
2
3.1.3 Branches
Branches directly link the Company with customers. They are categorized as branch
one or two or three based on number of policies sold, premium, number of customers,
types and complexity of property and liability to be insured.
3
3.2.3 Information Technology Department
Answerable to Executive Officer for Finance and Administration, this department is
generally responsible for the development of specifications for acquiring the right
information technology devices required for the different operations and resources
management of the company, installation of the same, their repair and maintenances,
development of data system and providing the necessary information for management
decision.
4
Company to bring about smooth relationship with stakeholders; drafts and
review insurance policies, internal rules and other contracts in ways that
avoid and /or minimize litigations.
Organizational structure of the main organs and work units of the Company
are illustrated by Chart 1 and Chart 2 respectively hereinafter.
5
CHART 1
-
General Meetings of Shareholders
Board of Directors
Executive Officer, Manager, Strategic Executive Officer, Finance Manager, Legal Manager,
Insurance Operations Planning and and Administration Services Internal Auditor
Marketing
CHART 2
ORGANIZATIONAL STRUCTURE OF WORKUNITS OF THE COMPANY
Executive Secretary
Executive Officer, Manager Legal Manager, Strategic Planning Manager Internal Executive Officer, Finance and
Insurance Operations Services and Marketing Auditor Administration
Attorney Auditor
Senior, Reinsurance Secretary I Secretary I Secretary II
Officer
Head, Customer Head, Executive
Micro-Insurance Desk Officer
Relations Marketing
Secretary II
Therefore, for a new entrant who performs core and strategic activities
of the Company essential selection criteria shall be first degree.
Furthermore, desirable criteria such as communication, certification of
IT, etc. are identified. Detail job specification of the company is
presented in Annex I.
Job positions are categorized into two, substitutable and non-
substitutable.
Sub Total 2
Internal Auditor Department 11 Manager 1
7 Auditor 1
4 Secretary I 1
Sub total 3
4 Secretary I Receptionist 1
Sub Total 6
Legal Services Department 11 Manager 1
6 Attorney 1
4 Secretary I 1
Subtotal 3
1.5.Operations Division 12 Executive Officer 1
10 Manager, Underwriting 1
Department
10 Manager Claims Department 1
8 Senior Engineer, UW 1
7 Claims Officer 1
7 Claims Engineer II 1
7 Underwriting Officer 2
7 Micro-Insurance Desk Officer 1
6 A/Claims Officer II 1
6 Claims Engineer I 1
6 Assistant Underwriting officer II 2
5 Assistant Underwriting officer I 2
5 A/Claims Officer I 1
5 Secretary II 1
4 Claims Inspector 2
4 Recovery Custodian 1
4 Secretary I, claims 1
Subtotal 23
Cashier, receivable 1
Sub-Total 9
Sub-Total 2
6 Micro-insurance Officer 1
6 Assistant Underwriting Officer 1
II
5 Assistant Underwriting Officer I 1
1 Cleaner/Messenger 1
Sub- Total 6