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ACQUIRING COMPETENT PERSONNEL

Balasabas, Irine Shen

Catusalem, Michaela

Co, Matthew

De Jesus, Judy Ann

Hipolito, Margil

Moldes, Samantha Louise

Padilla, Mary Rose

Ramos, Ara Diane

Viillanueva, Mea Anne

Mrs. Arlene M. Gerona


TABLE OF CONTENTS
I. BASIC ORGANIZATIONAL CHART
II. COMPANY MISSION
To provide excellent and incomparable customer service, maximize

empowerment of people in a positive and professional manner, and

exceed customers' satisfaction.


III. COMPANY VISION
To be the leading world-class hotel in the Philippines that caters heart-felt

and the warmth of Filipino hospitality.


IV. COMPANY BACKGROUND
S.T.AY Hotel is a hotel service business, it's main branch is located at

Asphalt avenue, corner Quirino Highway, Novaliches, Quezon City, Metro

Manila Philippines. It has for about four other branches separately located

at Caloocan, Bulacan and Valenzuela. Each hotel is a 21-storey building,

inclusive on the hotel is a rectangular 5-feet pool of 20x40 size.

Just like every hotel, it is available 24/7 and has an on-line and walk-in

reservation.
V. COMPANY POLICIES
A. RECRUITMENT AND SELECTION OF STAFF FOR HOTEL OPERATIONS

POLICY:
A representative from the Hotel Operations Department shall interview

every prospective employee. Senior Vice-President, Hotel Operations,

will designate appropriate management staff to conduct interviews.

Objective: To make sure qualified staff is selected for employment to

ensure guest service continues to lead industry and reducing turnover

through Manning Agents, Standard Agreement, Pre-screening of

Applicants, Set-up for Interviews, Interviews, Hiring Decision,

Processing of Paperwork, Projection of Staff Needs, Employment Pool,

Processing and Arrival Confirmation.

B. EQUAL OPPORTUNITY EMPLOYMENT POLICY IN HIRING


The Company has a policy of nondiscrimination and is fully

committed to the principles of equality in employment and

opportunity for all employees. The company's objectives can be

best attained by utilizing its personnel to the fullest extent possible,

without discrimination based on characteristics unrelated to

performance. We expect all employees to adhere to these

principles.
C. POLICY IN SOURCING OWN PLACEMENT
Employees may choose to source their own placement. Employees

must inform an HR Manager of this decision, take advice on the

suitability of properties. Before accepting an offer of placement the

position and property must be approved by an HR Manager. An

employee who has failed to adhere to the requirements of the

Internship Rules and Conditions, stipulated in the Industry


Placement Manual, may be required to source their own Industry

Placement.
Balasabas, Irine Shen

Catusalem, Michaela

Co, Matthew

De Jesus, Judy Ann

Hipolito, Margil

Moldes, Samantha Louise

Padilla, Mary Rose

Ramos, Ara Diane

Viillanueva, Mea Anne

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