Megan K.

Neiheisel
4737 Goodison Place Drive, Rochester, MI 48306 (248) 891- 4275 neiheimk@miamioh.edu

Objective
To obtain a summer internship in the areas of Marketing, Social Media, Sports Marketing or Sports
Management, utilizing my leadership, communication, and interpersonal skills.

Education
Miami University Oxford, OH May 2018
Bachelor of Science in Sport Leadership and Management
Minors: Marketing and Management
GPA: 3.07
Arcadia University Australia Sports and Culture Study Abroad Program January 2016
Studied the history and importance of Australian sports in society and in business
Attended lectures at the Australian Institute of Sport and other Australian national sports organizations
NFL Combine Career Conference Scholarship Recipient February 2016
Attended lectures and networked with NFL coaches, executives, and agents

Work Experience
Dietz Trott Sports and Entertainment Management September 2016-Present
On Site Activation Manager
Assisted with marketing promotions and giveaways at Cincinnati Reds games
Fiat Chrysler Automobiles Social Connect Team May 2016-August 2016
Social Media Customer Care Specialist
Managed customer care cases to resolve customer concerns
Offered proactive assistance to customers online requesting assistance with finding information on the
owner sites, vehicle or dealer locations, product concerns and inquiries
Responsible for developing and implementing social listening strategies utilizing social monitoring tools
Assisted with coverage on Mopar social media accounts for the 2016 NHRA Mopar Mile High National
Championships
Sports Marketing Intern August 2015-September 2015
Miami University Athletic Department
Assisted the athletic department with marketing strategies and planning promotions for l game days
Promoted Miami Varsity athletic events around campus with promotional flyers and items to students
Mopar Vehicle Protection Service Contracts May 2015-August 2015
Customer Service Technical Analyst
Utilized communication skills to assist dealers and customers with extended warranty concerns
Addressed questions from lienholders related to customer payments on extended warranties

Leadership
Sport Leadership and Management Club, Miami University September 2014-Present
Member
Assisted in planning the Sports Career and Exploration Expo and alumni panel
Organized a fundraiser for the charity organization Right to Play
Phi Mu Fraternity, Miami University February 2015-Present
Member
Active participant in philanthropy events for Childrens Miracle Network Hospitals and other charities
Housing and Decorating Committee Chairman

Skills
 Interpersonal, Public Speaking, Leadership, Critical Thinking, Marketing, Social Media, Customer
Service, Microsoft Power Point, Outlook, Excel and Word, Crimson Hexagon

Megan Neiheisel
4737 Goodison Place Drive, Rochester, MI 48306 (248) 891- 4275 neiheimk@miamioh.edu

References

Joe Brodnicki
Supervisor
Mopar Social Media Customer Care
Center Line, MI
Direct Phone: 586-214-6856
jvb15@chrysler.com

Joseph Warne
Manager
Mopar Customer Care and Experience
Center Line, MI
Direct Phone: (586) 274-8155
Joseph.warne@fcagroup.com

Mike Venos
Coach and Theology Teacher
Notre Dame Prep and Brother Rice
Bloomfield Hills, MI
Direct Phone: (248) 866-0361
venos@brrice.edu

Wendy Anglin
Former Assistant General Manager Forest Lake Country Club
Current General Manager The Village Club
Bloomfield Hills, MI
Direct Phone: (248) 644-3450
generalmanager@thevillageclub.org