Professional Documents
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Submitted By
Gaurav Singh
(12120)
About CISCO
Established in 1984
Primary product was Router
In 1997 entered into elite club of fortune 500
Among top 5 companies in return on investment and in return on assets
Exceptional growth in 1998 as companies market capitalization passed $100 billion mark
(15 times 1997 sales)
Financial year divided into four quarters starting from 1st August
IT Department at CISCO
Pete Solvik joined as CIO in January 1993
Running a Unix based software package to support core operating and transactional
process of the company
Package was majorly supporting three functional areas
o Financials
o Manufacturing
o Order Entry
Biggest customer of the software vendor
WHY ERP
Company was able to sustain an annual growth rate of 80% and legacy system was not
able to handle such load
Frequent system outages
Due to inability of system to perform a workaround caused corruption of database which
resulted in SHUT DOWN OF COMPANY for two days
This was the defining moment for the company as after this top management decided to
implement ERP. About a month after the shutdown they created a team to do an investigation to
replace the application.
By Systematic thinking and involvement of all partners, taking all factors into consideration they
approached board and convinced for project.
Duration: 9 months
DECISION
2.CRP1
Each track to make system work within specific area
Generate detailed documentation for each process/issue/workaround
Finding of gaps
4.GO LIVE
Issue of hardware