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ABSTRACT
The study can be focused on business concerns have to make a lot of efforts to sell their product and
establish their survival. It may be basically due to changes in attitude of consumers towards buying
products and changing business world. Every human being is changing time to time according to the
changing trends in every days life. The biggest changes occurred in consumer products, new and
innovative technology has used to satisfy the consumers. In this content the study is taken up with the
various DTH services which have considerable share in the market. This paper reveals the customer
perception towards DTH services in Coimbatore city and it also helps to analyze the competition exist
in the market regarding DTH services. The study is focused on the Six kinds of DTH services namely,
Sun Direct, TATA sky, Dish TV, Big TV. Videocon, Airtel. The task of the study is to know the
preference of the users in Coimbatore city among these various services. Various tools used to
analyses the data. The present study reveals that the majority of the respondents are using Sun Direct
because of its best picture quality, reasonable price, various kinds of packages and more channels. So
the DTH service providers must pay attention on Customer Service, picture quality, reasonable price
rather than other factors to make their business more successful and satisfy the consumers
Keywords: DTH Services
INTRODUCTION
The first satellite television signal was relayed from Europe to the Telstar satellite over North America
in 1996. The first geosynchronous communication satellite, Syncom 2, was launched in 1963. The
worlds first commercial communication satellite, called Intel sat I was launched in to synchronous
orbit on April 6 1965. The first national network of satellite television, called orbita, was created in
Soviet Union in 1967 and was based on the principle of using the highly elliptical molniya satellite for
re-broadcasting and delivering of TV signal to ground do unlink stations. The television population of
India is approx. 135 million and 80% of this population has to access to cable & satellite.
Direct to Home (DTH) television is a wireless system for delivering television, the broadcast signals
have been transmitted from satellites orbiting the Earth to the viewers house. The viewers dish picks
up the signal from the satellite and passes it to the receiver located inside the viewers house. The
receiver processes the signal and passes of to the television. The DTH has provided more than 200 of
to the television channels with excellent quality of reception along with telescoping. DTH is the best
mode for receiving channels. If we are staying at a rental house or if our job is transferable obviously
DTH is the choice than cable TV transmission, DTH works in every corner of a country.