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doing business

with Saudi Aramco


With transparency, consistency and uniformity,
its a level playing field for all.
iktva
content
Corporate values 01
Supplier Code of Conduct 02
Overview 02
Why invest in Saudi Arabia? 03
Incentives for foreign investors 04
Saudi Aramco incentives and support 05
Saudi Arabia localization support programs 07
A world of opportunity 08
Procurement policies and registration procedures 09
The In-Kingdom Total Value Add (iktva) Program 23
Contracting policies and registration procedures 29
Saudi Aramco contract procurement process 33
Contact information 40
Useful links 44
List of abbreviations 46

Disclaimer
The information contained herein is made available to the damages arising out of or in any way connected with the
public by Saudi Aramco, and is provided as is. Saudi Aramco information herein. Use of, or reliance on, the information
makes no representations or warranties, express or implied, contained in this document does not create any binding or
as to the correctness, completeness, or use of this document legal or other obligations on Saudi Aramco toward any other
or the information therein by any party for any purpose party. Reference herein to any specific organization or company
whatsoever. Neither Saudi Aramco nor any of its affiliates shall does not constitute or imply Saudi Aramcos endorsement or
be liable for any direct, incidental, consequential, or punitive recommendation of, or preference toward, such entity.
01

corporate values
Excellence: We drive for best results and are agile in addressing
new challenges.
Safety: We operate safely and are committed to the well-being of
our workforce.
Integrity: We follow ethical standards in conducting our business.
Citizenship: We are a positive influence on the Kingdom, its
environment, and in the communities where we live and work.
Accountability: We take responsibility for our actions and for
meeting corporate objectives.
This booklet is intended to help build strong relationships between
Saudi Aramco, vendors, manufacturers, and contractors, and to
encourage the implementation of supply chain management best
practices. The booklet provides an overview of Saudi Aramcos efforts
to help create long-term economic growth and diversification through
its In-Kingdom Total Value Add (iktva) Program. Finally, the booklet
guides potential vendors, manufacturers, and contractors on how to
join the Saudi Aramco supply chain.

Saudi Aramco adheres to a set of values


which also guide our procurement activities.
Similar values are expected from suppliers
and contractors supporting our supply chain.
02 03

The core strategies of our Procurement and Supply overview We are committed Represents 25% of the total Arab nations GDP

to conducting our
Chain Management organization are to:
A world leader in hydrocarbons exploration, Features a youthful population and world-class
Maximize value added to stakeholders industrial infrastructure

business in an ethical
production, refining, distribution, and marketing,
Promote and expand the value of local content and the worlds top exporter of crude oil and Can provide cost-effective feedstock and energy

manner and require


natural gas liquids, Saudi Aramcos operations
Develop innovative supply chain methodologies Enables easy access to regional markets
encompass the entire energy industry value chain.
Raise the percentage of locally produced
energy-related goods and services contracted by
Saudi Aramco also produces, processes, and
delivers supplies of natural gas that fuel Saudi our suppliers and In addition, support and incentives to encourage

contractors to share
local investment are provided by entities in the
Saudi Aramco to 70% by 2021 Arabias industrial sector. An array of international
Saudi Arabia government and the private sector,
subsidiaries and joint and equity ventures deliver

these commitments.
Develop and retain a professional workforce including:
crude oil, refined products, and chemicals to
supplier code of conduct customers worldwide. The Saudi Arabia General Investment Authority
(SAGIA), an organization that facilitates foreign
Our Procurement and Supply Chain Management
Saudi Aramco is committed to conducting its investments in Saudi Arabia by providing support
organization (P&SCM) is responsible for
business in an ethical manner and requires related to workforce, visas, building regulations,
procurement in support of Saudi Aramco.
its suppliers and contractors to share these
commitments. We therefore established a Saudi Aramcos safety culture
why invest in Saudi Arabia? financing, and legal support.
MODON (Saudi Industrial Property Authority),
Supplier Code of Conduct. All registered vendors, Being one of the worlds Top 20 most competitive the Royal Commission for Jubail and Yanbu, and
manufacturers, contractors, and sub-contractors Saudi Aramco has a long and proud heritage
economies makes Saudi Arabia the perfect Saudi Arabia Economic Cities manage the
doing business with Saudi Aramco are required to of promoting safety as a value and way of life.
investment opportunity. But thats not the only allocation of industrial lands.
acknowledge, and agree to abide by, the policies P&SCM encourages our suppliers, contractors,
reason. Saudi Arabia:
and principles set forth in the Supplier Code of and manufacturers to embrace the conviction that
Is the 2nd easiest country in which to do Other entities that provide financial support to
Conduct to continue doing business with Saudi All incidents are preventable. We encourage
business in the Middle East and North Africa encourage new investment and Saudi recruitment
Aramco. The Supplier Code of Conduct also applies all supplier and contractor employees to establish
include:
to all potential new vendors, manufacturers, safety as a personal priority while in the workplace, Is ranked 8th in the world for fiscal freedom
on the highway, or at home. We all must work and has the 3rd most rewarding tax system in The Saudi Industrial Development Fund (SIDF)
contractors, and sub-contractors. Our suppliers
and contractors are expected to provide the together to create and maintain a safety-oriented the world The Human Resources Development Fund (HRDF)
Supplier Code of Conduct to all employees in their culture with zero tolerance for unsafe actions or
behavior. Has the 7th freest labor market in the world Additional channels for manpower recruitment
organizations who are involved in conducting according to the World Economic Forum include:
business with Saudi Aramco.
Is ranked 18th globally for country Taqaat Online and Taqaat Grads
Our business relationships are founded on trust, competitiveness and 22nd in protecting investors
and it is essential that all parties involved in supply Mehna
chain procurement activities feel confident in the Has the worlds fastest reforming business
Recruitment offices and job placement centers
fairness and transparency of the related processes. climate
04 05

A dependable base of Can apply for industrial loans from the SIDF or Our support includes, but is not limited to, the

local manufacturers is
other lending agencies following:
Will benefit from the Kingdoms WTO accession Identifying new local manufacturing
critical to our long-term commitments and applicable bilateral investment opportunities

commercial interests. protection and promotion agreements signed by


the government
Engaging early with local manufacturers and
investors
Can refer disputes to the Board of Grievances
Providing technical support
and Investment Disputes Settlement Committee
Are able to carry over current tax losses into How to reach us
future years to offset taxes on future profits The Saudi Aramco Supplier Help Desk is a one-
Can benefit from non-imposition on personal stop shop to handle all suppliers inquires and
income tax issues. Service providers (contractors) and material
providers can call the Supplier Help Desk
Shall receive the same treatment, protection, (tel: +966 13 874-2222) or email
and incentives accorded to a national investment SupplierHelpDesk@aramco.com during regular
as the Kingdom is a member of the Multilateral business hours, 07:00 to 16:00 KSA time, Sunday
Investment Guarantee Agency (MIGA) through Thursday.

Saudi Aramco incentives For further information related to local


and support manufacturing opportunities, send email to:
SSC@aramco.com
We support local investment by promoting a Supplier Relationship Management Division,
incentives for foreign investors
Repatriate 95% of their capital, profits, and
dividends, subject to the provisions of the Saudi
diverse supply base and providing support to new
investments in the local manufacturing sector. We
Procurement & Supply Chain Management,
North Park 1, Saudi Aramco, Dhahran.
The following incentives are provided by the Saudi Arabian Income Tax Law and Companies seek to satisfy our supply chain requirements while
Government. Local and foreign investors: Regulations. (There are no currency conversion maximizing value creation through the creation of
or currency export restrictions, however, 5% is strategic supplier relationships.
Can own 100% of their investment projects in
Saudi Arabia, as applicable deducted as a withholding tax.) Our strategy is to identify new local manufacturing
May freely transfer shares opportunities, increase the national supply base,
Shall enjoy all the benefits, incentives, and
and expand the diversity and capability of existing
guarantees extended to nationals for 100% Can enjoy incentives provided under the local manufacturers. A strong, dependable base of
Saudi owned investments National Industries Act, including exemption local manufacturers in Saudi Arabia is critical to our
Pay a maximum of 20% tax on corporate profits from customs duties on imports of machinery long-term commercial interests.
above Saudi Riyal 100,000 (U.S. $26,700) under and equipment, raw materials, and spare parts,
the current Saudi Arabian Income Tax Law if imported for industrial use
6 07

Saudi Arabia
localization
support programs
The following is a list of resources:

Financial support programs


Aramco Entrepreneurship Center (Waed)
Waed helps turn new business ideas into established enterprises by
supporting individuals to discover their entrepreneurial potential, and
by providing expert business guidance and smart tools to improve their
chances of business success.
www.waed.net
Saudi Industrial Development Fund (SIDF)
SIDF offers interest-free loans up to 75% of project capital or up to
$320 million, whichever is lower.

The Saudi Government, other www.sidf.gov.sa

domestic entities, and Saudi Aramco


provide support programs for
investors to promote localization.
08 09

Human Resources Development Royal Commission for Jubail and Yanbu is We value transparency and
Fund (HRDF) responsible for the industrial cities of Jubail and
long-term relationships and
stand ready to collaborate
Yanbu with land available for both primary and
HRDF offers a Localization Reward Program to
secondary industries, as well as support and light

with manufacturers,
businesses that grow their Saudi payroll through
industries.
employing additional Saudis or by increasing
salaries for Saudis.
https://online.hrdf.org.sa/PayrollRebate/
www.rcjy.gov.sa
Saudi Arabia Economic Cities oversees sites
contractors, and suppliers.
designed to become centers for manufacturing and
Recruitment and human resources export businesses.
Web-based portals to match jobs with job seekers www.cadre-ec.com
with and without degrees:
www.taqatonline.org.sa a world of opportunity
www.taqatgrads.org.sa Saudi Aramcos operations, including its robust
capital program, are supported by our P&SCM
Mehna is a web-based job-matching portal for
organization, which procures and manages a
vocational schools graduates:
full range of material commodities and services.
www.mehna.tvtc.gov.sa An organization with a global presence,
P&SCM pursues business relationships based on
Recruitment Offices and Job Placement cooperation, trust, reliability, and communication.
Centers: Materials and services for Saudi Aramco are
More than 40 government and private sector procured through manufacturers, suppliers, and
offices for trained job seekers contractors that meet high quality standards, development and diversification of the domestic procurement policies and
Industrial land
exceptional levels of service, competitive pricing,
solid delivery performance, effective after-sales
economy, adding value to the Kingdoms resource
base and amplifying the beneficial opportunities for
registration procedures
Saudi Industrial Property Authority (MODON) support, and efficient supply chain management
programs.
manufacturers, contractors, and suppliers. Procurement policies
provides various services to tenants and potential
The next section outlines the policies used by
manufacturers. MODON offers competitive annual At Saudi Aramco, we value transparency and long- We pursue best practice solutions for developing
P&SCM to manage our global supply chain.
commercial and industrial rates within industrial term relationships and stand ready to collaborate reliable suppliers to obtain the best value, quality,
cities compared to land located elsewhere. with manufacturers, contractors, and suppliers to and supply chain security. These objectives are
www.modon.gov.sa address safety and environmental challenges. Our achieved through a variety of strategies, including
own long-term commercial strategies are designed agreement-based procurement, cost-effective,
to promote efforts to stimulate and support the long-term supply contracts, supplier managed
inventory programs, and innovative solutions
10 11

such as corporate level agreements to consolidate Aramco and the local manufacturer / supplier
Made in Supplier contribution

Saudi Arabia
spend on materials, spare parts, and services. The community
Suppliers represent an integral part of our supply
continued focus is to support the growth of Saudi
Where appropriate, the total cost of ownership chain by:
Arabias national economy by encouraging in-
Kingdom manufacturing and the development of
will be the basis for selection, rather than initial
is essential to Adding value through product quality and

the long-term
acquisition price
local stocking distribution to ensure strong, reliable support, competitive pricing, and a focus on lean
local suppliers. Made in Saudi Arabia is in our commercial supply chain models

Local content focus


interest and is essential to the long-term growth
and economic well-being of the Kingdom, and growth and Utilizing enabling technologies that allow supply

We envision local manufacturing expanding to will be accomplished via promotion of foreign


economic well-

chain participants to effectively access relevant
supply chain information

being of the
provide a significantly greater percentage of direct investment and support of local in-
our material requirements, with local stocker Kingdom manufacturing Supporting effective development and training

Kingdom.
distributors providing the greatest portion of programs for their employees
Utilizing and supporting best-in-class suppliers
the balance. These close relationships will foster Seeking new opportunities for local
Expanding purchase agreement coverage
continued development of our national supply manufacturing
through cost-effective, lean procurement
and service base to become top echelon providers
practices Building a robust information technology
within the oil and gas industry key enablers of our
infrastructure with e-business transaction
continued success. Increasing national logistics and warehousing
Conducting all purchasing transactions fairly, capability
capabilities
Capital program sourcing honestly, with high integrity, and in accordance
Maximizing e-Procurement and e-Content with the highest ethical standards and all Supplier relations
A large percentage of the materials and services applicable laws
Developing local supply chain management skills The business relationship between P&SCM,
required to support our capital program and
and the expertise of our P&SCM personnel, our Considering quality, delivery and price, reliability suppliers, and contractors requires a sustained
various joint venture partnerships is sourced from
customers, and our suppliers of vendors, operational costs, in-Kingdom after commitment to continuously improve service and
global lump sum turnkey (LSTK) contracts. For
sales support, end-use cost, work simplification, efficiency. P&SCM has implemented effective supply
information on supply chain opportunities in these Purchasing guidelines and standardization in making placement chain strategies and industry best practices as part
areas, communicate directly with the respective
Our role in fostering the development of the decisions of its everyday procurement activities. Together,
contractor.
national economy is closely associated with the suppliers and Saudi Aramco provide consistent
Procuring goods from financially and technically value and service by:
Key supply chain strategies evolving capabilities of the domestic market to
qualified and reliable sources
To promote the development of local sources of effectively support our requirements for materials, Developing value-added relationships and
products, and services on a competitive basis. Focusing on total cost of ownership greater levels of trust
supply while achieving Saudi Aramcos commercial
requirements, P&SCM pursues a number of key Our sourcing activities are governed by the Encouraging Saudization of the workforce Delivering greater customer satisfaction
supply chain strategies: following:
Reducing inventory throughout the supply chain
Competitive bidding enables transparency and
upholds the commercial interests of both Saudi
12 13

We envision local Required documents * Note: The original documents listed above

manufacturing expanding To register a local manufacturing facility, the


must be scanned and uploaded in the Supplier
Onboarding System (https://onboarding.aramco.
to provide a significantly following documents are required:
com). Names of Saudi Aramco employees and their

greater percentage of our


Acknowledgment of Saudi Aramcos Supplier immediate relatives (spouses, parents, sons, and
Code of Conduct, authenticated by the Chamber daughters) who are partners or have an ownership

material requirements. of Commerce


Emergency and Fire Response Plan
stake, or are your employees, must be fully
disclosed.

Civil Defense License* Approval process


Uncontrolled copy of the Quality Management The above documents will be thoroughly reviewed
System (QMS) manual as per latest ISO 9001 to ensure completeness and accuracy. A factory
year 2000 requirements visit will be scheduled to conduct a preliminary
screening evaluation. Any corrective action that
List of quality control procedures may be required will be reported to the facilitys
Organization chart, including the Quality management.
Assurance or Quality Control department The concerned Saudi Aramco organizations will
List of major users of the products with address, review the plants technical documentation and
contact names, and phone numbers QMS manual when it is determined that the factory
is ready for comprehensive inspection. Pending
Brochures, technical data, and specifications for
satisfactory completion of this review, an official
each product
plant survey will be scheduled.
Conducting joint process improvement meetings Registration as a local manufacturer Valid commercial registration*
The official survey findings will be communicated
Deploying technology effectively Our Supplier Relations and Qualification Unit Factory location map on company letterhead to the plants management noting any deficiencies
Sharing information (SR&QU) acts as the single point-of-contact requiring corrective action. If results of the
Copies of industrial licenses and any other
for local manufacturer registration with Saudi plant survey are acceptable, notification in the
Implementing cost reduction opportunities government permits*
Aramco. To commence the registration process, form of an approval letter will be sent to the
Continuously improving all supply chain the manufacturing plant must be fully operational Copies of National ID or Iqama (if applicable) of plants management indicating approval for
management practices and meet either International Organization for all owners/partners specific products and providing a unique vendor
Standardization (ISO) or Saudi Arabian Standards Copy of the Articles of Association (for company identification number.
Organization (SASO) technical qualifications. only)* It is important to note that registration as an
Bank financial statement and account approved manufacturer with Saudi Aramco is not a
information indicating bank name, address, and guarantee of future business.
account number
14 15

Registration as a local vendor


Our Supplier Registration as local Contractors Latest valid Commercial Registration Certificate

Relations and
(or Government License). Please note that your
SR&QU is the single point-of-contact for local Contracting Department is the single point of
Commercial Registration or License must
supplier registration with Saudi Aramco. To contact for local Contracting suppliers registered in
commence the registration process as a local
Qualification Unit Saudi Arabia. to commence the registration process
specifically authorize you to conduct the type
of services you indicate in your application letter

(SR&QU) is the
supplier, the following documents are required: as local contractors. Electronic Contracting Network
(requested in above item).
(ECN) http://esr.aramco.com will serve as a medium
Acknowledgment of Saudi Aramcos Supplier


Code of Conduct, authenticated by the Chamber
of Commerce single point-of- to accomplish the registration process that will end
up with contractors having vendor numbers.
Chamber of Commerce and Industry embership.
Valid Zakah and Income Tax Payment or
A letter of introduction identifying and detailing contact for local It is important to note that this registration/ Clearance (or certificate of registration for new

manufacturer and
update process merely provides Saudi Aramco with companies).
the vendors business activities
current contact and other basic information about Valid Saudization Certificate (Decision 50) from

supplier registration.
A valid copy of the Commercial Registration (CR) your company. This registration is different from the Labor office confirming that your Company
from the city in which the company is to be contractor prequalification which is performed meets the required Saudization percentage,
registered, allowing the company to trade in the separately in connection with a specific contract or or that the Saudization is not required for your
offered materials* group of similar contracts. company.
A valid Zakah certificate The ECN Online Registration Process is composed of Valid Certificate from the General Organization
An original copy of the General Organization for * Note: The original documents listed above three main steps: for Social Insurance (GOSI) confirming that your
Social Insurance (GOSI) certificate* must be scanned and uploaded in the Supplier Step 1: Required Documents: Company is registered with GOSI and has
Copies of the National ID or Iqama (if applicable) Onboarding System (https://onboarding.aramco. fulfilled all its obligations towards GOSI, or that
You are required to upload electronic scanned
of all owners/partners com). the related Social Insurance regulations do not
copies of the following documents in Adobe
apply to your Company.
A copy of the companys Articles of Association Saudi Aramcos P&SCM organization will evaluate Acrobat PDF format only. Please note that each field
in case there is more than one owner or all related documents and, if necessary, conduct allows only ONE file to be uploaded. The Article of Association and any amendment(s)
shareholder a survey of the potential suppliers premises. made thereinafter. (Not Required for
(Note: Documents with * are mandatory)
Once approved as technically and commercially Establishments owned by one individual)
A Civil Defense certificate* acceptable, the supplier will be registered with Letter addressed to the Manager of Saudi
Government Contractor Classification, if
A bank letter of reference, confirming that the Saudi Aramco Materials Supply by assignment of a Aramco Contracting Department requesting to
applicable.
registering supplier will be granted suitable unique vendor identification number. be registered as a contractor with Saudi Aramco
credit facilities with a brief explanation of the main services Saudi Arabian General Investment Authority
It is important to note that registration as an
your Company provides to be signed by your (SAGIA) certificate. This certificate need to be
A map showing the location of the registering approved Saudi Aramco supplier is not a guarantee
Company owner or officer, who is specified uploaded for New Investors.
suppliers office and warehouse on official of future business.
in your Company's Commercial Registration
company letterhead
Certificate (or Government License).
16 17

Step 2: Registration Screens: Step 4: Avoid Application Mistakes: )RIVK]'PYWXIV


You will be required to fill-out the following screens To increase your chances for quick processing of
online: your registration application, double check your
application for accuracy of information and use the 6EW%P/LEMV
Company General Information
attached checklist to avoid common mistakes (click .YFEMP
Ownership Information here to download checklist). (LELVER
Designated Contacts Important Instructions: )-' %P,EWE

Authorized Signatories For assistance with your registration, please


Step 3: System Generated Documents: email your inquiry to
 )EWXIVR4VSZMRGI
Based on the information you enter in Step 2, the
contractor-registration@aramco.com.

system will generate the following documents,
which you simply need to print, sign, and follow
For more information about Prequalification
process, please contact the Sourcing Group 
the other related instructions: contractor-prequal@aramco.com. 
Ownership and Authorizations Letter. For login problems, please contact
013-874-2222 and select option no #3.
Designated Contacts - Computer Use and
Confidentiality Agreements;. For technical issues, please email your inquiry to
ITHelpDesk@aramco.com. provided and determine whether there is a findings will be communicated to the plants
In addition, you will be required to upload the
following document: Registration as an international business need for additional products/suppliers. management noting any deficiencies requiring
The registration documents will be forwarded corrective action. If results of the plant survey are
Supplier Code of Conduct. Your entity is manufacturer
to strategic sourcing for evaluation in terms of acceptable, notification in the form of an approval
required to acknowledge, and agree to Saudi Manufacturers wishing to become an approved technical, financial, and strategic needs. Once letter will be sent to the plants management
Aramco Supplier Code of Conduct in order to Saudi Aramco supplier, or existing Saudi Aramco our Industrial Development & Strategic Supply indicating approval for specific products and
continue doing business with Saudi Aramco. approved international manufacturers offering Department decides that the applying manufacturer providing a unique vendor identification number.
If applicable, Power of Attorney for the person additional products, should communicate to the is a potential source, the approval process will be
It is important to note that registration as an
who signed the Ownership and Authorizations appropriate affiliated company Aramco Services initiated.
approved manufacturer with Saudi Aramco is not a
Letter only if this person is not the owner (for Company (ASC), Aramco Overseas Company (AOC),
Concerned Saudi Aramco organizations will review guarantee of future business.
establishments) nor named in your Company's or Aramco Asia Company (AAC) located in their
the plants technical documentation and QMS
Commercial Registration certificate as the geographical area (see the Contact Information International vendors
manual when it is determined that the factory
Company's General Manager. table).
is ready for comprehensive inspection. Pending
ASC, AOC, or AAC will evaluate the information satisfactory completion of this review, an official
plant survey will be scheduled. The official survey
18 19

Every supplier newly developed Material Supplier Guide provides

must disclose any


suppliers with details on how to register, update
their records, and the available systems and

and all ownership support. In addition, the guide includes information


about materials delivery and payments terms.

or commercial Suppliers representatives are encouraged to share


the guide with their colleagues and staff who deal

relationships that the with different organizations in Saudi Aramco.

suppliers company Note that the Material Supplier Guide is subject to


change and will be updated frequently and re-

or establishment published as necessary.

have with any Saudi


How to download the Material Supplier Guide:
Open your Internet browser and go to our

Aramco employee. website: www.saudiaramco.com


Select Opportunities
Select Supplier Relations
Go to Material Supplier Guide and click on
manufacturers, the vendor should present an the link to download the guide as a PDF
Agency Certificate issued by the Ministry of document
Commerce and Industry (MOCI), covered by a
Suppliers wishing to become an approved Saudi International supplier agency Or you may use the direct link to the Material
written request signed by authorized personnel
Aramco vendor, or existing international suppliers Supplier Guide:
arrangements and authenticated by the Chamber of Commerce.
offering additional products, should communicate Any change to agency agreements with the http://www.saudiaramco.com/content/dam/
to the appropriate affiliated company ASC, Prior to doing business with Saudi Aramco,
Saudi vendor (including termination) should be pageassets/suppliers/SupplierGuideDocs/
AOC, or AAC located in their geographical area international suppliers must first register with our
immediately communicated to Saudi Aramco. SaudiAramco_SupplierGuide.pdf
(see the Contact Information table). ASC, AOC, appropriate affiliate. Suppliers located in North or
South America should register with ASC. Suppliers International suppliers are expected to fulfill all
or AAC will evaluate the information provided Disclosure
located in other geographic regions should register existing purchase order obligations with their
and determine whether there is a business need former Saudi vendors regardless of changes in Any changes in company ownership, commercial
for additional products/suppliers. Any further with AOC. See the Contact Information table for
details. agency agreements and associations. activities, and/or contact information by
evaluation will depend on whether the supplier registered suppliers, whether they are vendors
is deemed financially and technically acceptable. For local vendors to be registered/approved as Material Supplier Guide or manufacturers, should be communicated
International suppliers who demonstrate their an agent for registered/approved international immediately to the Supplier Relationship
Available from the Saudi Aramco website, the
products offer significant technical or commercial Management Division.
benefit to the company will be closely considered.
20 21

Requests for changes to company names and


Saudi Aramco supplier of reliable suppliers: programs

portal is the main


ownership related to the death of an owner must
Sustain high supplier performance: The SPU will Conduct counseling sessions and periodic
include a Commercial Registration (CR) cancellation
monitor the suppliers that perform well to meetings with suppliers in coordination with
certificate obtained from the Ministry of Commerce
before registration under a new CR can be electronic gateway ensure that they continue to excel. This will be other stakeholders to encourage collaborative

between us and our


achieved by helping the supplier to identify performance management
processed. Suppliers should inform Saudi Aramco
and overcome obstacles in a timely manner. SPU
of the owners death within sixty (60) days or risk Saudi Aramco supplier portal
suppliers and increases
will also implement a recognition and incentive
indefinite suspension.
program to propagate high performing suppliers. Employee development and robust Information
Every supplier (international or in-Kingdom) must
disclose to Saudi Aramco any and all ownership the quickness and Performance enhancement of low performing Technology infrastructures are the keys to efficiently
managing a complex supply chain. Saudi Aramco

accuracy of key supply


supplier: The SPU, in collaboration with internal
or commercial relationships that the suppliers is increasingly using e-Procurement as a means to
stakeholders, will closely monitor low performers
company or establishment and its owners and

chain information
to identify root causes and agree on corrective conduct transactions and enable real-time tracking
immediate family members have with any of key procurement information.
actions to boost performance.

between stakeholders.
Saudi Aramco employee, his/her immediate family
The SPU holds primary responsibility for the The Saudi Aramco supplier portal is the main
members, and any business enterprise owned
performance monitoring of our supplier base. electronic gateway between us and our suppliers
or controlled by any of them. Such disclosure
Within P&SCM, the SPU focuses on the following and increases the quickness and accuracy of key
shall include, but not be limited to, information
roles and responsibilities: supply chain information between stakeholders. All
on ownership stakes and/or positions held by
registered suppliers should maintain a high-speed
such immediate family members in the suppliers Adapt industry best practices and technologies Internet connection to facilitate access to the Saudi
business and the nature of their employment, if will be grounds for indefinite suspension from for supplier performance monitoring Aramco supplier portal and have the capability to
any. Every supplier must immediately disclose to bidding on work from Saudi Aramco.
Collaborate with internal stakeholders (buyers, provide and manage Web-based catalogs.
Saudi Aramco the end of service for any employee
who has been granted access to Saudi Aramcos Supplier performance customers, Vendor Inspection, and Consulting All supplier portal access requests should be
vendor portal. All changes in this information are Services) to improve supplier performance forwarded to: supplier-portal@aramco.com, or call
Because supply chain management is a key success
to be promptly reported to allow Saudi Aramco to factor for us, we have an established team to Evaluate, measure, and monitor supplier (013) 874-0320 or -0841.
determine if any potential conflicts of interest exist. sustain high supplier performance and to enhance performance through supplier scorecards (key Technical questions dealing with expired passwords
the performance of low performing suppliers. performance indicators, or KPI) or accessing the portal should be directed to:
Authenticity of documentation The Supplier Performance Unit (SPU) is chartered Set protocols to inform the suppliers of their supplier-portal@aramco.com, or call Password Self-
All suppliers (international and in-Kingdom) to ensure a portfolio of best-in-class suppliers to performance and maintain a positive Service at +966 (013) 877-0135.
must attest to the accuracy and completeness support our operations. The evaluation of supplier reinforcement environment to encourage
of all documentation and submittals to ensure performance can lead to developing suppliers Suppliers must immediately notify SR&QU of the
optimum performance end of service for any employee who has been
information provided is correct, up-to-date, and to increase their potential for reducing costs,
accurate. mitigating risks, driving continuous improvement, Coordinate and participate in process granted access to the Saudi Aramco supplier portal.
and increasing agility. improvement initiatives
Noncompliance will delay the registration process,
and submittal of fraudulent or forged information SPU has two specific goals for creating a portfolio Develop and implement supplier incentive
22 23

the In-Kingdom
Total Value Add
(iktva) program
Introduction
Saudi Aramco has created the In-Kingdom Total Value Add (iktva)
Program to position local content at the heart of our procurement
process. The programs goal is to double the production of locally
manufactured energy-related goods and services contracted by Saudi
Aramco to 70% and increase the export of Saudi-made energy goods
and services to 30% by 2021. Development of the Saudi workforce is

local focus,
also one of the primary goals of the program.
The iktva Program will create a baseline for, and measure and support,
increased levels of localization in the Kingdom. The program is

vast opportunity
designed to promote local content development, leading to higher
levels of Saudization and local spending to boost the Kingdoms
economy, capabilities, and supply chain.
To learn more:

Our goals: Email: iktva@aramco.com


Website: www.iktva.sa
Deliver 70% local content
Enable creation of 500,000 jobs
Increase Saudi exports by 30%
24 25

iktva measurement tool The iktva program requires our suppliers to self-
report qualitative and quantitative information that
falls into five major categories: Revenue, Goods and
Opportunities
Diversified local Saudi economy
Services, Saudi Payroll Related Costs, Saudi Training Better trained, qualified Saudi workforce
and Development, and Saudi Supplier Development. Export your local content to neighboring GCC
From this data, we calculate an iktva Ratio that markets
Saudi Aramco Supplier IKTVA Metrics approximates the percentage of our spending that
remains in Kingdom or develops the Kingdoms IKTVA Supplier Engagement Program
supply chain and capabilities. Saudi Aramco
A Localized goods and services ($) requires third party verification of the numbers as
Our engagement framework is designed to drive
active engagement:
part of suppliers annual submission.
B Salaries paid to Saudis ($) iktva:
Cooperative engagement by suppliers and Saudi
Aramco
is a Saudi Aramco strategic imperative
Sponsorship from both
C Training and development of Saudis ($) works with suppliers, in a new way for mutual
Active engagement from both
benefit
D Supplier development spend ($) is a value-creation program, not a metric Supplier Solution Center
Through iktva, we aim to foster a globally The Supplier Solution Center (SSC) combines
E Revenue (spend from Saudi Aramco) competitive Saudi industrial base to deliver on our the roles of supplier performance monitoring
2021 targets: and proactive supplier development. The SSC
is designed to ensure an increase in the local
Creating a level playing field supply of goods and services to Saudi Aramco by
Uniform evaluations (services and materials) coordinating technical assistance for In-Kingdom
Supplier IKTVA Formula Additional info. suppliers. The SSC provides two support functions:
Access to information
Number of Saudi Existing Suppliers Support: Performance and lost
Supplier Solution Center
employees opportunities will be measured and analyzed to
A+B+C+D x 100 Partnership and collaboration create targeted supplier support programs
Investment ($)
% IKTVA = Supplier focused New Business Supplier Support: Providing
E R&D spend ($)
technical coordination support to existing goods
Exports ($) Jointly develop action plans
and services suppliers, and to new suppliers
Mutual benefit and commitment entering the market.
IKTVA defines the net value generated for the Kingdom
26 27

Engagement framework:
Cooperative engagement suppliers and Saudi Aramco
Sponsorship from both
Active engagement from both

1. IKTVA baseline 2. IKTVA action plan 3. Monitoring

Establish 3 year history For Saudi Aramco Quarterly status


Consistent format & the supplier: updates to sponsors

Guidance documents Detailed activities Annual reporting


& deliverables Fixed KPIs
Done by a third party
Established metrics
Establish timeline The SSC acts as the single point of contact for
suppliers and provides support to help them
complete the minimum technical, quality, and
commercial preregistration requirements in a timely
manner. The SSC provides the following support to
suppliers:
Dedicated supplier relationship managers
Registration support
Pre-qualification technical support
Liaison with external stakeholders
Supplier call center
28 29

Contracting policies
and registration
procedures
Contracting policies
The following policies are highlighted for your attention:
Saudi Aramco policies regarding business ethics must be adhered to
and a high standard of ethics and fairness shall be maintained
All contracts must be in writing and shall be executed before
committing work to a contractor, or a contractor starting work
Lump sum contracting is normally the preferred contract form when
it can be used properly
For work to be performed in Saudi Arabia, Saudi Aramco will
normally consider a contractors technical and financial qualifications
and will award contracts to only those contractors who are properly

Our policies regarding business


registered or licensed to conduct business in Saudi Arabia
We encourage the continuous development of a strong, broad-based

ethics must be adhered to


local contractor community in our various areas of operations for
optimal commercialization. In support of this policy, we distribute

and a high standard of ethics


contract work as widely as possible among qualified Saudi Arabian
contractors

and fairness shall be maintained.


30 31

Contractor relations: local (in-Kingdom) obtaining Saudi Aramcos prior written approval. In
All aspects of other, and where contractors interact with Saudi

every contractor
contractors this regard, a contractor may be required to sign a Aramco. Both Saudi Aramco and contractors will
confidentiality agreement. benefit from the enhanced capabilities made

screening inquiry
We require current, up-to-date details on our
possible by interacting online via the Contract
contractors. Contractors that are new to Saudi Electronic Contracting Network
Room.

and Invitation
Aramco may register their interest through the The Electronic Contracting Network (ECN) is a
Saudi Aramco Contractor Registration website: comprehensive and user-friendly Web-based system User home page
http://esr.aramco.com. The registration process
provides us with current contact information and
that automates almost all business functions and
activities that occur during the procurement of for Proposal are The ECN provides each user with a personalized

confidential.
Home Page, through which the user can access
other basic data about contractors. contracts, enabling us and our contractors to his Contract Rooms, pending tasks, and other
After successful registration with Saudi Aramco, interact online. The ECN is accessible through the useful functions and information. All information
contractors will be granted online access to the Saudi Aramco Vendor Portal: http://vendor.aramco. supplied by the contractor to Saudi Aramco is
Electronic Contracting Network (ECN) system, com. kept confidential and made available to only
described in detail in the next section. In addition, the ECN provides registered contractors those organizations within Saudi Aramco that
with their own Contractor Profile section to display required to update their information at require such information. Financial information is
International contractors least once per year and whenever substantive reviewed and retained only by Saudi Aramcos
their qualifications. Contractors can update their
Contractors that wish to do business with us should online profiles at any time and from anywhere. changes occur. Treasury organization.
communicate their interest with the appropriate
The ECN has the following sections: Contractor profile Contractor Sourcing & Prequalification
Saudi Aramco affiliate company ASC, AOC, or
AAC located in their geographical area. See the This section allows contractors to present To support our role as a leading supplier of the
Online contractor registration
Contact Information table for details. comprehensive qualification-type information, worlds oil and gas markets, Saudi Aramco partners
Contractors can register with us online and and update this information online at any time. with contractors for a wide range of services and
Confidentiality provide their legal contact, as well as other has opportunities for contractors of all sizes.
The Contractor Profile section enables Saudi
Saudi Aramco considers all aspects bid required information. Each registration Aramco to instantly view contractors latest The Sourcing & Prequalification Group of Saudi
documents, attachments, and drawings of application will be reviewed and approved online information online. It is therefore in the Aramcos Contracting Department is responsible
every contractor screening inquiry and Invitation by designated Saudi Aramco employees. contractors best interest to keep this section for supporting proponent organizations within
for Proposal to be confidential. A contractor must Upon processing each registration request, the updated to ensure that it accurately and fully Saudi Aramco by developing General Bid Slates for
agree before responding to a screening inquiry main Designated Contact will receive a call from describes the contractors capabilities. various services required by the proponents. The
or bidding on Saudi Aramco work to limit the the Registration Unit to coordinate a visit to the Group is also responsible for sourcing, prequalifying
disclosure of information to only those employees units office in Dhahran or Jiddah. The purpose Contract Room
and placing contractors on these General Bid Slates
who require it, either to respond to an inquiry or to of the visit is to provide the Designated Contact This is a virtual workplace that automates almost for consideration in future contract procurement
prepare a bid. with access to the ECN, enter information in all the activities and functions that occur during actions.
Contractors must also agree not to disclose any their companys Contractor Profile, and interact a contract procurement process. The Contract
To see examples of these General Bid Slates and
information contained in a screening inquiry or with Saudi Aramco in connection with specific Room is the main venue where all concerned
contracting opportunities with Saudi Aramco,
an Invitation for Proposal to a third party without contract procurements. Contractors are also Saudi Aramco organizations interact with each
32 33

Saudi Aramco contract and then select those contractors considered


procurement process

most capable of performing the work. We use
this method when it is determined that the
The contract procurement process is described in contract requirements are so stringent that only
the following section. Communications during a few contractors qualify, or when the high cost
all stages of contract procurement between of preparing a bid indicates that the size of the
bidders and Saudi Aramco must be authorized bid slate should be limited.
and conducted by the Saudi Aramco Contracting 4. Sole Source. We do not favor this method of
Department. contract procurement, and it is used only after a
careful review of the unique circumstances that
Bid slate development
may justify it. Sole Source procurement is
We use four different methods for procuring justified, for example, when a contractor
contracts: provides a unique proprietary service, when
1. Open Bidding. A notice is posted on the Saudi there is an unusual urgency to the work, or
Aramco Bulletin Board in the ECN. This when a contractor has mobilized and the limited
Information for Bidder notice provides overall work scope does not justify mobilizing another
descriptions of the work, any pre-qualification contractor.
requirements that must be met, and the date of For a contractors commercial bid to be considered
the Job Explanation Meeting. Any contractor for any contract, the contractor must be considered
may bid when this procurement method is used. qualified to perform the work. We review technical
2. Open Solicitations with Selective Bidding. These and financial qualifications to determine whether a
are also posted on the Saudi Aramco Bulletin contractor is qualified.
please visit: http://www.saudiaramco.com/en/ and quality of work. Therefore and in line with Board available in the ECN to allow all Preliminary contractor capabilities are determined
home/suppliers/contracting-services/contracting- Saudi Aramco Corporate Values, contractors shall contractors the equal opportunity to indicate primarily from the ECN, including contractor
opportunities.html be requested to submit a separate pass/fail Safety interest in submitting a bid. After a careful performance reports on other contracts. Additional
Prequalification to evaluate their safety program analysis of the responses, we select those pre-qualification or technical proposal information
Contractors may request to be considered for
and safety performance in order to be included on contractors considered to be best qualified for unique to the specific procurement may be
prequalification and inclusion on General Bid Slates
General Bid Slates. bidding on the work and extend them an requested from the contractor.
for specific scopes of work by contacting the group
invitation to the Job Explanation Meeting. This is
at contractor-prequal@aramco.com. Contractors with assets above $10,000,000 that
our most common and preferred procurement
Please note that registration or prequalification with wish to be considered for contracts must also
method.
Saudi Aramco does is not a guarantee of future submit current audited financial statements to our
3. Restrictive Selective Bidding. We review the Treasury organization, which maintains all financial
work.
record of contractors whose performance information in strict confidence.
Furthermore, contractors overall safety provide indicates capabilities in a particular type of work
valuable insight of their safety culture awareness
34 35

Job Explanation Meeting duplicate and clearly labeled in accordance with the
Our contracts is not binding unless signed by both Saudi Aramco

provide for the


instructions. and the contractor.
A Job Explanation Meeting (JEM) is held to explain
the contract, describe the scope of the work, and In many cases, bidders are requested to submit Debriefing meeting
to answer any questions concerning the contract or two separate proposals: a technical proposal and
fair and equitable An unsuccessful bidder may request in writing

resolution of
the procurement process. If possible, the complete a commercial proposal. In these instances, the
bidders technical proposal is evaluated first and to the Contracting Department that a debriefing
bid package is distributed to the bidders for review
meeting be held to determine why the contractors

disputes that may


before the JEM. The bid package consists of a pro the bidders commercial proposal will be evaluated
only if the technical proposal is determined to be bid or pre-qualification proposal was not successful.
forma contract, the scope of work including the

arise between
sufficient to meet contract requirements. We encourage debriefing meetings because they
plans and specifications of the proposed project
help contractors improve subsequent proposals.
general instructions to the bidders for preparing the

Saudi Aramco and


All bid openings are conducted by the Contracting Note that proposals from competitors are never
bid, and any special instructions that the particular Department and the Finance organization in strict disclosed to the contractor requesting the

contractors.
project may require. compliance with Saudi Aramco procedures designed debriefing.
In many cases, the bidders are invited to visit to ensure confidentiality and fairness to all bidders.
Debriefing for unsuccessful pre-qualification will
the proposed contract work site to familiarize Following the bid opening, there will be no not be held until after the JEM. Debriefing for
themselves more fully with the work requirements. information released on the progress of the bid unsuccessful contractors will not take place until
During JEM and job site visits, bidders are evaluation. This information is strictly confidential. after contract award.
encouraged to ask questions.
Negotiation of competitive bids understanding of the work and the terms and If a debriefing meeting is requested, it should
Questions that arise following JEM and site visits conditions under which it will be performed. Base occur within one month after the contractor was
must be submitted in writing to the Contract Bidders should be aware that Saudi Aramco does bids submitted in competitive circumstances are informed its bid or pre-qualification proposal was
Representative, who will respond in writing and not negotiate base bids that have been solicited on not negotiated or changed at these clarification unsuccessful to ensure that Saudi Aramco has
provide a copy of the questions and answers to a competitive basis. Exceptions to this policy are meetings. retained all the relevant documentation to make
all bidders. The Contract Representative will also very rare and, if considered, require the approval of
Contract award the debriefing meaningful.
transmit to all bidders, in writing, any modifications Saudi Aramcos corporate management.
to the bid package during the bidding period. Saudi Aramco assumes that a bidders first price When the bid evaluation has been completed by a Contract performance and
Bid closing date and bid opening is its best and last price. Accordingly, we do not Saudi Aramco Bid Review Team, the recommended administration
expect contractors to include a contingency for award is presented to Saudi Aramco management
The Instructions to Bidders clearly specify a bid Day-to-day administration of the contract is
negotiation because, with respect to the bidders for approval.
closing date and a time. Bids must be deposited the responsibility of the contracts proponent
basic proposal, such negotiations will not take Procurement plans and award recommendations for
according to the Instructions to Bidders in the organization. Contract changes are negotiated with
place. high-value contracts are reviewed by Saudi Aramco
Contracting Departments locked bid box. The the contractor as needs arise and take the form of
bid boxes are located in Dhahran at North Park II, Saudi Aramco may conduct clarification meetings corporate management. either change orders or amendments to the base
Building 3301, Contracting Departments Reception with one or more bidders before awarding the After the contract has been signed on behalf of contract.
Center, Room #A162. Bids must be submitted in contract to ensure that both parties have a clear Saudi Aramco, two original copies are presented
to the selected bidder for signature. The contract
36 37

When the contractor finds it necessary to employ


foreign labor, compliance with Saudi Arabia
Government regulations and issuance of visas and
Iqamas is the responsibility of the contractor. Saudi
Aramco does not provide assistance in this regard.

Contractor assistance
Questions regarding specific contract procurement
should be referred to the Contract Representative
in the Contracting Department responsible for
that procurement. For general information or
for submitting updated contractor information,
contractors may contact the Contractor Relations

We strongly encourage contractors and Document Control Unit in the Contracting

to employ nationals in alignment


Department, Dhahran, or the Contracting Services
Unit in Jiddah.

with Saudi national policy and our Contracting summary


commercial strategic direction. Our major contracting objectives are to complete
the work on time in conformance with demanding
technical standards and at the least overall cost to
Saudi Aramco. To meet that objective, we conduct
our contract procurement in a fair and equitable
Claims establishment of a Saudi Aramco Contract Dispute manner and endeavor to create and maintain a
Settlement Board (Appeal Board). In addition, Saudi procurement environment attractive to qualified,
Saudi Aramco contracts also provide for the fair
Aramco contracts normally contain arbitration competitive contractors. We welcome all qualified
and equitable resolution of disputes that may arise
provisions. contractors to compete for Saudi Aramco contracts.
between Saudi Aramco and contractors. The Claims
and Technical Services Unit of the Contracting Applicable laws and manpower
Department is responsible for the resolution of
Contractors are expected to comply with all
claims, which must be filed according to the terms
applicable government laws and regulations and
of each contract. Resolution occurs through Saudi
to structure their bids accordingly. We strongly
Aramcos claim process and as approved by the
encourage contractors to employ Saudi nationals
Saudi Aramco contract signatory. Contractors
for the performance of work in alignment with
have the right to appeal that decision through the
Saudi national policy and our commercial strategic
direction.
38 39

iktva
partnering for
mutual success
With transparency, consistency and
uniformity, its a level playing field for all.

Introducing the
In-Kingdom Total
Value Add Program
(IKTVA)
40 41
Contact information
Country/Company Function Area of responsibility Address, phone and fax
Saudi Arabia / Saudi Aramco Saudi Aramco Supplier One-stop shop to handle all Supplier Help Desk, Saudi Aramco Box 77-X, North Park 1, Dhahran 31311, Saudi Arabia.
Help Desk inquiries and issues from suppliers Tel: +966-13-874-2222, Email: SupplierHelpDesk@aramco.com

Saudi Arabia / Saudi Aramco Supporting Local Industrial Saudi Arabia Supplier Solution Center, Saudi Aramco Box 77-X, North Park 1, Dhahran 31311, Saudi Arabia
Development Tel: +966-13-874-0609, -0623,-0428, -1462, Fax: +966-13-874-0015, Email: SSC@aramco.com

Saudi Arabia / Saudi Aramco Supplier Performance Saudi Arabia Supplier Performance Unit, Saudi Aramco Box 77-X, North Park 1, Dhahran 31311, Saudi Arabia
Management Tel: +966-13-874-0061, Fax: +966-13-874-0015, Email: supplier-performance@aramco.com
Saudi Arabia / Saudi Aramco Manufacturer Registration Saudi Arabia and other GCC Supplier Relations and Qualification Unit (SR&QU), Saudi Aramco Box 87, North Park 1, Room A-119,
countries, the Middle East, Egypt, Dhahran 31311, Saudi Arabia, Tel: +966-13-874-0321, General Line: +966-13-874-0958
Kenya, Somalia, and Sudan Fax: +966-13-874-0015, Email: manufacturer-registration@aramco.com,
Manufacturers online registration: https://onboarding.aramco.com

Saudi Arabia / Saudi Aramco Vendor Registration Saudi Arabia Supplier Relations and Qualification Unit (SR&QU), Saudi Aramco Box 87, North Park 1, Room A-119,
Dhahran 31311, Saudi Arabia, Tel: +966-13-874-0799, General Line: +966-13-874-0373,
Fax: +966-13-874-0015/0335, Email: vendor-registration@aramco.com,
Vendor online registration: https://onboarding.aramco.com
Saudi Arabia / Saudi Aramco Contractor Registration Saudi Arabia Contractor Relations Counter, North Park 2, Room 162, Dhahran 31311, Saudi Arabia,
Tel: +966-13-874-2287, -2457, Fax: +966-13-874-2260,
Electronic Contracting Network IK Registration: http://esr.aramco.com,
OOK registration and general inquiries: contractor-registration@aramco.com
USA/Aramco Services Company Manufacturer and Supplier The Americas Aramco Services Company (ASC) MS 549, 9009 West Loop South, Houston, Texas 77096, USA
Registration (Western Hemisphere) Tel: +1 (713) 432-5555, Fax: +1 (713) 432-4716, Strategic Sourcing,
Email: stratsourcing@aramcoservices.com
Website: www.ascstrategicsourcing.com Supplier Relations Group
USA/Aramco Services Company Manufacturer Registration Saudi Arabia and other Supplier Relations and Qualification Unit (SR&QU), Saudi Aramco Box 87, North Park 1, Room A-119,
GCC countries, the Middle East, Dhahran 31311, Saudi Arabia, Tel: +966-13-874-0321, General Line: +966-13-874-0958
Egypt, Kenya, Somalia, and Sudan Fax: +966-13-874-0015, Email: manufacturer-registration@aramco.com,
Manufacturers online registration: https://onboarding.aramco.com
USA/Aramco Services Company Service Contractors North America Aramco Services Company (ASC), Tel: +1 (713) 432-4000,
Email: contractor-registration@aramcoservices.com,
Website: www.aramcoservices.com
42 43

Country/Company Function Area of responsibility Address, phone and fax


The Netherlands/ Contractor Registration Europe and South Africa Aramco Overseas Company B.V. (AOC) The Hague Office,
Aramco Overseas Strategic Sourcing,
Company Scheveningseweg 62 - 66, 2517 KX The Hague, The Netherlands,
Tel: +31 (0) 88 262-2000, Fax: +31(0) 88 262-3000,
Email: aocsupplierrelations@aramco.nl,
Website: www.aramcooverseas.com
The Netherlands/ Aramco Manufacturer and Supplier All countries outside of Saudi Arabia, Aramco Overseas Company B.V. (AOC) The Hague Office, Contracting Administration Unit,
Overseas Company Registration USA, and Canada Scheveningseweg 62-66, 2517 KX The Hague, The Netherlands,
Tel: +31 (0) 88 262 2364, Fax: +31 (0) 88 262 3000,
Email: aoccontractorregistration@aramco.nl,
Website: www.aramcooverseas.com
Japan/ Aramco Asia Japan Manufacturer and Supplier Australia, New Zealand, Japan, Aramco Asia Japan K.K., 26th Floor, Marunouchi Building, 2-4-1,
Registration Taiwan, Hong Kong, and SE Asian Marunouchi, Chiyoda-ku, Tokyo 100-6326, Japan,
countries such as Malaysia, Tel: +81 (0)3 6367-7801, Fax: +81 (0)3 3211-3544
Singapore, Indonesia, Thailand, Email: AAJ-Registration@aramco.com,
Vietnam, Cambodia, and Website: http://japan.aramco.com/en/home.html
The Philippines
Republic of Korea Manufacturer and Supplier Republic of Korea Aramco Asia Korea 18F, Seoul Finance Center,
Registration 84 Taepyungro 1-ga Chung-gu, Seoul 100-768, Korea
Tel: +82 (2) 6270-5526, Fax: +82 (2)6270-5593,
Email: AAKSupplierRegistration@aramco.com,
Website: http://korea.aramco.com/en/home.html

India / Aramco Overseas Manufacturer and Supplier India Aramco Overseas Company B.V. (AOC), India Branch Office, Unit 610, Level-6,
Company AOC India Registration Time Tower Building, MG Road, Gurgaon, 122002, Haryana, India,
Tel: +91 (0) 1244983900, Fax: +91 (0)124 498 3909
Email: AOC-India_registration@aramco.nl,
Website: www.aramcooverseas.com

China / Aramco Asia China Manufacturer and Supplier China Aramco Far East (Beijing) Business Services Co., Ltd. (ABS), Shanghai Branch No. 16T60, 16F SWFC
(Aramco Far East (Beijing) Registration 100 Century Avenue, Pudong New District, Shanghai 200120, PRC,
Business Services Co., Ltd. ABS) Tel: +86 (0) 21-3866-5700, Fax: +86 (0) 21-6877-9080,
Email: ABS-SH-Sourcing@aramcoasia.com,
Website: http://china.aramco.com/en/home.html
44 45

Useful links
Major companies Saudi Aramco Entrepreneurship Center (Waed) Saudi Export Development Authority
Saudi Basic Industries Corporation for SME, http://www.waed.net https://www.saudiexports.sa
www.sabic.com Dammam Bonded & Re-export Zone
Government and semi-government entities
Saudi Electric Company www.reexport.com
Saudi Government Electronic Portal
www.se.com.sa Saudi Ports Authority
www.saudi.gov.sa
Saline Water Conversion Corporation www.ports.gov.sa
Saudi Arabia General Investment Authority
www.swcc.gov.sa Saudi Customs
www.sagia.gov.sa
Water Utility Company for Jubail and Yanbu www.customs.gov.sa
Council of Saudi Chambers
www.marafiq.com.sa
www.saudichambers.org.sa Vocational, technical, and
Saudi Arabian Oil Company (Saudi Aramco)
www.saudiaramco.com
Ministry of Energy Industry and Mineral Resources educational entities
www.meim.gov.sa
Saudi Aramco and Dow Chemical Company General Organization for Technical
Ministry of Finance Education and Vocational Training
(SADARA), www.sadara.com
www.mof.gov.sa www.tvtc.gov.sa
Land allocation entities Electricity and Cogeneration Regulatory Jubail Industrial College
Royal Commission for Jubail and Yanbu Authority, www.ecra.gov.sa www.jic.edu.sa
www.rcjy.gov.sa Department of Zakat and Income Tax Jubail Technical Institute
Saudi Industrial Property Authority (MODON) www.dzit.gov.sa www.jti.edu.sa
www.modon.gov.sa Ministry of Commerce and Investment Saudi Petroleum Services Polytechnic
Rabigh Conversion Industrial Park www.mci.gov.sa www.spsp.edu.sa
www.rabighCIP.com Ministry of Labor College of Technology-Dammam,
Dhahran Techno-Valley, http://www.dtvc.com.sa www.mol.gov.sa www.ctd.edu.saf
(R&D Purposes) General Organization for Social Insurance King Abdullah University for Science
www.gosi.gov.sa and Technology (KAUST)
Funding entities
Saudi Standards, Metrology and Quality Org www.kaust.edu.sa
Saudi Industrial Development Fund
www.saso.org.sa King Abdullah Petroleum Studies and
www.sidf.gov.sa
Saudi Trade & Export Development Company, Research Center (KAPSARC)
Human Resources Development Fund (HRDF) https://www.kapsarc.org
www.tusdeer.com
www.hrdf.org.sa
46

List of abbreviations
AAC: Aramco Asia Company
P&SCM: Procurement and Supply Chain
AOC: Aramco Overseas Company Management organization
ASC: Aramco Services Company QMS: Quality Management System
CR: Commercial Registration SAGIA: Saudi Arabia General Investment
ECN: Electronic Contracting Network Authority

GOSI: General Organization for Social SASO: Saudi Arabian Standards Organization
Insurance SIDF: Saudi Industrial Development Fund
HRDF: Human Resources Development Fund SME: small to medium enterprises
iktva: In-Kingdom Total Value Add Program SPU: Supplier Performance Unit
JEM: Job Explanation Meeting SR&QU: Supplier Relations and Qualification Unit
ISO: International Organization for SSC: Supplier Solution Center
Standardization
WTO: World Trade Organization
KPI: key performance indicators
LSTK: lump sum turnkey
MIGA: Multilateral Investment Guarantee
Agency
MOCI: Ministry of Commerce and Industry
MODON: Saudi Industrial Property Authority
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North Park 1, Saudi Aramco, Dhahran Copyright 2016, Saudi Aramco. All rights reserved.

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