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1 INTRODUCTION

In this chapter, health care, health care industry, Indian health care industry, growth of
Indian health care industry, organizational profile etc. are detailing
2.2 HEALTH CARE

Health care is the maintenance or improvement of health via the diagnosis, treatment,
and prevention of disease, illness, injury, and other physical and mental impairments in human
beings. Health care is conventionally regarded as an important determinant in promoting the
general physical and mental health and well-being of people around the world. It includes the
work done in providing primary care, secondary care, and tertiary care, as well as in public
health. Access to health care varies across countries, groups, and individuals, largely influenced
by social and economic conditions as well as the health policies in place. Countries and
jurisdictions have different policies and plans in relation to the personal and population-based
health care goals within their societies. Health care systems are organizations established to meet
the health needs of target populations. Their exact configuration varies between national and sub-
national entities. In some countries and jurisdictions, health care planning is distributed among
market participants, whereas in others, planning occurs more centrally among governments or
other coordinating bodies. In all cases, according to the World Health Organization (WHO), a
well-functioning health care system requires a robust financing mechanism; a well-trained and
adequately-paid workforce; reliable information on which to base decisions and policies; and
well maintained health facilities and logistics to deliver quality medicines and technologies.

2.3 HEALTH CARE INDUSTRY

The health care industry incorporates several sectors that are dedicated to providing
health care services and products. It is a segment inside the economy which offers drugs,
medicines and other services for patients with preventive, healing, rehabilitative, and soothing
care. Thus we can say that health care services comprise the grouping of tangible and intangible
facet where intangible features dominates the tangible aspects. Rooms, beds and other decors are
included in tangible things. The different forms of services related to health and welfare are
provided by healthcare industry. The current industry is divided into many subdivisions, and

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governed with various interdisciplinary teams of skilled professionals and paraprofessionals to
cater the health needs of individuals

Segments of Healthcare industry

The healthcare industry consists of eight segments. These are:

Hospitals:

Hospitals are of utmost important among them. Hospitals deliver complete medical care
facilities, begins with diagnoses to surgical treatments, or to continuous nursing facilities.
Several hospitals are there having specialization in treating and handling mentally sick patients
or in cancer patients or some are in treating children. These facilities are provided either on an
outpatient or inpatient basis. The combination of professionals required by hospitals varies
according to geographical locations, size or capital structure of the organizations or on the basis
of values, goals and management philosophies. As soon as organization strives towards
efficiencies, facilities start to move towards outpatient basis from inpatient basis.

Nursing and Residential Care:

One more segment which work along with hospitals is the facility of nursing and residential care.
These services comprises rehabilitation, inpatient nursing and health-related personal care to the
people required it on constant basis, and not having the need of hospital services. The other
facilities of convalescing are related to assist those, who required minimum support. In addition
the facilities related to residential care offers 24 hours personal and social care to old age people,
to children and to those who are unable to care themselves.

Offices of Physicians:

Physicians and surgeons either practice privately or in groups having specializations either in
similar or different fields. Though various practitioners are willing to work in groups so that they
will be able to reduce the overhead expenses and also get consultation with their colleagues.
Nowadays surgeons and physicians showing interest in working on salary basis for big groups,
for other medical clinics, or for integrated health systems.

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Offices of Dentists:

Dentist provide preventative, cosmetic, or emergency care to the patients required them. Some
institutions having specialization only in particular branch of Dentistry like Orthodontics or
Periodontics.

Offices of Health Practitioners:

The section comprises the offices of optometrists, podiatrists, chiropractors, occupational and
physical therapists, psychologists, speech-language pathologists, audiologists, dietitians, and
other health practitioners. The demand of these services is somewhere related to the ability of
payment of healthcare consumer either directly or through insurance. The segment also covers
the offices of practitioners of alternate medicine, such as homeopaths, hypnotherapists,
acupuncturists and naturopaths.

Outpatient Care Center:

Other diversified establishments in this group contain health maintenance organization, medical
centers, Kidney dialysis centers, substance abuse centers, outpatient mental health and
freestanding surgical and emergency centers.

Other Ambulatory Health Care Services.

This segment is relatively small in comparison to other segments of the industry. It covers
ambulance and helicopter transport services, blood and organ banks, and other ambulatory health
care services, such as pacemaker monitoring services and smoking cessation programs.
Medical and Diagnostic Laboratories:

These laboratories help the physicians by providing diagnosing and analytical services to them or
they provide these facilities to patients also on the prescription of Doctors. These organizations
conduct blood tests, ultrasounds, tomography scans, X-rays and other clinical investigations.
These laboratories accounts for provide lesser employment in the industry.

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2.4 INDIAN HEALTH CARE INDUSTRY

Healthcare has become one of Indias largest sectors - both in terms of revenue and employment.
Healthcare comprises hospitals, medical devices, clinical trials, outsourcing, telemedicine,
medical tourism, health insurance and medical equipment. The Indian healthcare sector is
growing at a brisk pace due to its strengthening coverage, services and increasing expenditure by
public as well private players.

Indian healthcare delivery system is categorised into two major components - public and private.
The Government, i.e. public healthcare system comprises limited secondary and tertiary care
institutions in key cities and focuses on providing basic healthcare facilities in the form of
primary healthcare centers (PHCs) in rural areas. The private sector provides majority of
secondary, tertiary and quaternary care institutions with a major concentration in metros, tier I
and tier II cities.

India's competitive advantage lies in its large pool of well-trained medical professionals. India is
also cost competitive compared to its peers in Asia and Western countries. The cost of surgery in
India is about one-tenth of that in the US or Western Europe.

2.5 ORGANISATIONAL PROFILE

2.6 FACILITIES
SIMS aspires to be Keralas most sought destination for quality treatment and the way to
wellness. The key aspects of the hospital lie in its ability to maintain well experienced doctors,
timely emergency care services, advanced operation theatre, displaying variety of services like
digital x-ray, ICU and NICU services. Moreover hospital offers ambulance services to the needy
people, laboratory facilities at affordable cost, ultrasound scanning facilities, TMT & ECHO
facilities, full-fledged labour theatre with centralized AC facilities, 24X7 pharmacy availability,
mortuary and freezer services to the needy people, MRI &CT scan facilities, cashless insurance
services. Other facilities include rehabilitation centre, emergency care services, online
appointment facilities.

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2.7 DEPARTMENTS

DEPARTMENT OF GENERAL MEDICINE

General and preventive medicine for adults of all ages, management of medical conditions
include arthritis, asthma, diabetes, hypertension & heart disease, immunizations, health
counseling, sports physicals.

DEPARTMENT OF GENERAL SURGERY & LAPROSCOPIC

Internal medicine physicians are specialists who apply scientific knowledge and clinical
expertise to the diagnosis, treatment, and compassionate care of adults across the spectrum from
health to complex illness.

DEPARTMENT OF DENTAL SCIENCES

The SIMS functions on the concept of providing expertise of the various specialists in dental
surgery to provide the top most dental care to the patients. We specialize in all the basic & latest
dental procedures including dental implants, teeth whitening, porcelain veneers, smile
corrections, gap closures, fixed teeth, root canal treatment, gum surgery, braces etc.

DEPARTMENT OF RADIOLOGY

Radiology is a medical specialty that uses imaging to diagnose and treat diseases seen within the
body. Radiologists use a variety of imaging techniques such as X-ray radiography, ultrasound,
computed tomography (CT), nuclear medicine including positron emission tomography (PET),
and magnetic resonance imaging (MRI) to diagnose and/or treat diseases.

DEPARTMENT OF ORTHOPEDIC

Department of Orthopedics is functional round the clock to give emergency services and is well
equipped to provide all type of treatments include Joint replacement and Arthroscopy. Joint
replacement surgery is removing a damaged joint and putting in a new one. A joint is where two
or more bones come together, like the knee, hip. Replacing a joint can relieve pain and help you
move and feel better.

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DEPARTMENT OF GYNAEC & INFERTILITY

The Department offers comprehensive Gynaecological services, ranging from routine

examination and family planning to highly specialized procedures. SIMS deliver peoples
dreams; with care like a mother & approach of a specialist, for both mother & baby The
gynecologists are more experienced , examines, advises, counsels & treats, in the same premises
available round the clock.

DEPARTMENT OF OPHTHALMOLOGY

The ophthalmology department provides services for people with visual problems such as
cataracts, cysts of the eye, age-related macular degeneration, laser surgery, squint surgery, and
minor operations are also carried out. From diagnosis through to surgery and treatment, the
department deals with both planned surgery and emergency cases.

DEPARTMENT OF ANASTHESIA

The department of Anesthesiology provides state of the art care for patients undergoing all types
of surgical procedures. Because the discipline has become so sub-specialized, faculty is available
in areas such as cardiac anesthesia, neuro-anesthesia, pain management, and organ
transplantation

DEPARTMENT OF E.N.T

The Department of ENT Head & Neck Surgery at the South Infirmary Victoria University
Hospital, Cork, caters for patients with diseases of the Ears, Nose, Mouth, Throat, Head & Neck,
Thyroid Gland, and Major Salivary Glands.

DEPARTMENT OF NEPHROLOGY

The Department of Nephrology provides comprehensive care across the spectrum of kidney
diseases. The department's transplant facilities are engineered to deliver quality care and
successful outcomes even in ABO incompatible transplants.

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DEPARTMENT OF CARDIOLOGY

The Department of Cardiology provides a broad range of services in the diagnosis and
management of heart disease. The department comprises a strong team of doctors from various
cardiac subspecialties to treat all types of heart disease.

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