Professional Documents
Culture Documents
KPI CALCULATION
Number of lines in selected documents (items) posted using
PRINCIPLES
posting key 15 (Incoming payment) should be used as sub-
metrics X.
Calculation Details
Data Source / processing
Steps
system
Read FI documents, posted
by GBS OTC team in
STEP 1 reporting period, without Data source: SAP
reversals and reversed
documents
For FI documents from STEP
STEP 2 1 select all lines with Data source: SAP
posting key 15
Read all time reports for
STEP 3 reporting period, posted by Data source: PPM
GBS OTC team
Leave only time reports
STEP 4 related to OTC incoming Processing: BW
payment processing
Convert time reports values
STEP 5 Processing: BW
from hours to FTE values
Calculate sub-metric X:
STEP 6 Number of lines matched to Processing: BW
customer accounts
Calculate sub-metric Y: sum
of FTE spent by GBS on
STEP 7 Processing: BW
incoming payments
processing
Calculate KPI for every
STEP 8 dimensions combination Processing: BW
where data exists
Number of lines matched
CALCULATION FORMULA
per OTC FTE = X / Y
This calculation method is
valid for territories, where
cash AR application is
COMMENTS performed directly in SAP
(without processing in
external AR sub ledger
systems).
Feasibility conclusion
CONCLUSION Recommendation for KPI implementation: to automate
this KPI calculation BW, interface from SAP and PPM to BW
should be implemented.
Retrieved data should be processed in BW to get final
results.
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SONY Pictures Entertainment Confidential
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SONY Pictures Entertainment Confidential
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SONY Pictures Entertainment Confidential
Calculation Details
Data Source / processing
Steps
system
Read Cash Receipt
STEP 1 documents posted by GBS Data source: C2C
in C2C in reporting period
For FI documents from STEP
STEP 2 1 select all lines posted on Data source: SAP
customer accounts
Read all time reports for
STEP 3 reporting period, posted by Data source: PPM
GBS OTC team
Leave only time reports
STEP 4 related to OTC incoming Processing: BW
payment processing
Convert time reports values
STEP 5 Processing: BW
from hours to FTE values
Calculate sub-metric X:
STEP 6 Number of lines matched to Processing: BW
customer accounts
Calculate sub-metric Y: sum
of FTE spent by GBS on
STEP 7 Processing: BW
incoming payments
processing
Calculate KPI for every
STEP 8 dimensions combination Processing: BW
where data exists
Number of lines matched
CALCULATION FORMULA
per OTC FTE = X / Y
This calculation method is
valid for territories, where
COMMENTS
C2C system is used as AR
sub-ledger.
Feasibility conclusion
Recommendation for KPI implementation: to automate
this KPI calculation BW, interface from C2C and PPM to BW
should be implemented.
Retrieved data should be processed in BW to get final
results.
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SONY Pictures Entertainment Confidential
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SONY Pictures Entertainment Confidential
GBS
RESULT GROUPING LOB
PARAMETERS
(DIMENSIONS) COUNTRY
REPORTING PERIOD
Calculation Details
Data Source / processing
Steps
system
Read FI documents type JW
with at least one line posted
STEP 1 Source: SAP
on bank operating account
entered in reporting period
For FI documents from STEP
1 select all lines posted on
STEP 2 Data source: SAP
GL accounts 120105 and
120171
Read all time reports for
STEP 3 reporting period, posted by Data source: PPM
GBS OTC team
Leave only time reports
STEP 4 related to OTC incoming Processing: BW
payment processing
Convert time reports values
STEP 5 Processing: BW
from hours to FTE values
Calculate sub-metric X:
STEP 6 Number of lines matched to Processing: BW
customer accounts
Calculate sub-metric Y: sum
of FTE spent by GBS on
STEP 7 Processing: BW
incoming payments
processing
Calculate KPI for every
STEP 8 dimensions combination Processing: BW
where data exists
Number of lines matched
CALCULATION FORMULA
per OTC FTE = X / Y
This calculation method is
valid for territories, where
Ecosoft system is used as
COMMENTS
AR sub-ledger (at this
moment Company Code
5273 was identified).
Feasibility conclusion
Recommendation for KPI implementation: to automate
this KPI calculation BW, interface from SAP and PPM to BW
should be implemented.
Retrieved data should be processed in BW to get final
CONCLUSION results.
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SONY Pictures Entertainment Confidential