When developed properly, knowledge assessment Multiple-choice

instruments that use ___________ items are most

objective and permit reliable statistics to be
obtained.

What is always true related to computer based A needs analysis must be conducted before any
training (CBT) in the modern work environment? decision to use CBT is made

After a training program is conducted, what is Obtaining student feedback for continuous
essential? improvement

What are the two phases of effectively Alerting/explaining a risk to the public and reassuring
communicating risk to the public? the public that the risk is being managed properly by
describing what is being done to manage the risk

For times in which a management group cannot meet Cisco WebEx

in person, what tool is best, while maintaining the
ability for the site safety managers to interact
directly with each other?