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Canada is the second largest country in the world. Its border with the USA is the
longest border in the world. Nearly 90% of Canadians live within 200km of this
border. From east to west, Canada encompasses six time zones, stretching from
the Atlantic to the Pacific Oceans.
The country is officially bilingualEnglish and Frenchwith road signs and official
documents in both languages. French is widely spoken in Quebec while English is
the business language in the rest of the country.
Culture Overview
Cultural Essentials
Regional Loyalty
Most people have a stronger allegiance to their province or region than to
the country. There are regional differences that can be characterized by
very broad generalizations:
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Individual Focus
Although they are family oriented, for the most part Canadians are
individualistic and place a premium on clearly separating their public and
private lives. They value personal privacy and are not quick to share details
about their personal life with acquaintances in social situations, although
they may relate general information in the workplace as part of getting-to-
know-you conversation.
This reliance on themselves and belief that they can attain their goals
through working hard is manifested in several ways. For the most part,
Canadians make decisions on their own and, unless it is a team
environment, do not consult others. They allow rules and procedures to
dictate appropriate behavior and do not rely on relationships to circumvent
regulations. In the workplace, this is seen in an emphasis on deadlines
rather than relationship building.
Communication Styles
Canada is a multicultural mosaic where is it difficult to pinpoint one
communication style for the entire country. There are strong regional
differences as well as variations due to the length of time someone has
been in Canada. For example, an ethnic Chinese who lives in a Chinese
enclave in Vancouver will communicate more like someone from mainland
China than will a fifth-generation Chinese person working in Toronto.
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Canadians mean what they say and their word is their bond. Do not say or
do something that indicates you do not trust someone or you may destroy
your relationship and future business dealings.
Religion
Canada does not have an official religion and religious pluralism is the
basis of the culture. The majority of the population are Christian, although
many are not active church attendees. Nonetheless, there remain visible
remnants of Christianity in the culture.
Increased immigration from Asia, Africa and the Middle East have given
rise to increased numbers of Muslim, Buddhist, Sikh, and Hindu
communities.
Christmas and Easter are national holidays. Both the constitution and the
national anthem make reference to an unspecified god. The French version
of O Canada, contains a reference to "carrying the cross". In some parts of
the country, Sunday shopping remains banned, although this is becoming
less common.
Role of Women
Canadian culture is changing and with it, the role of women. At one time it
was accepted that women's roles were limited to homemaker, wife, and
mother. In recent years, new opportunities have opened for women and
emphasis has been placed on equality.
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During the last two decades, women have made great strides and inroads
into what were once male-dominated sectors. Even though there remains
very much an "Old Boy's Network", there are now many role models of
successful female executives.
More women (60%) than men (40%) graduate from university. Depending
upon the research, it is estimated that between 32 and 40% of women fill
managerial positions; however, they tend to be in lower-level managerial
positions than their male counterparts. Women are an increasingly larger
presence in professional fields such as business and finance, medicine,
dentistry and other health professionals, and social sciences or religion.
In early 2014 Catalyst reported that women comprised the following roles
in the workforce: CEO: 5%; Board of Directors: 16%; and Professionals:
36%.
Nearly 50% of entrepreneurs are female and their ranks are steadily
increasing. Most work in the retail and service sectors, although there are
increasing numbers of women-owned technology, manufacturing,
computer services and management consulting companies.
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Establishing Credibility
When meeting someone in Quebec, the status of the person who handles
your introduction lays the foundation for the way you are perceived. Have
the highest ranking person you know (who also knows the people with
whom you will be doing business) take on this important role. Since
Qubcois admire education, include advanced university degrees on your
business card.
Going out for a quick drink after work is common in some companies. If
invited, it is a good idea to attend, even if you order a non-alcoholic
beverage. This is an opportunity to get to know your colleagues on a more
personal level. Just be sure to pay for a "round."
View of Foreigners
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that their culture and history are important. It is estimated that over 250,000
people immigrate to Canada each year.
Most Canadians are warm and welcoming to foreigners. If they are not, it is
an individual predilection rather than a cultural nuance.
Please keep in mind that not all people from any given culture act the
same, but in order to describe cultural traits, we had to make
generalizations, which may not apply in some cases. Perhaps the most
important tip we can provide is that when interacting across cultures, you
need to approach every situation with an understanding of the basic tenets
of a given culture and yet remain alert to the specific cultural signals you
receive in each situation and adjust your behavior and expectations
accordingly.
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Canada is a direct communication culture. The following tips will give you
clues about how you might handle communication with Canadian
colleagues:
Say what you mean and mean what you say. People prefer
directness and authenticity when communicating.
Be aware that it is considered rude to interrupt when they are
speaking, also be aware that silence during a conversation may
cause locals to feel uncomfortable and pressured to bridge the gap.
Participants in a meeting will take turns speaking usually
acknowledging and continuing the point the previous speaker made.
Brevity is appreciated in all kinds of communications. This is
especially true in business.
Unlike indirect communication cultures, in direct communication
cultures the verbal message is more important than body language
and voice modulation.
Meetings are typically a forum for exchanging information, assigning
tasks or making decisions. It is not an appropriate setting for flowery
discourse.
Do not be surprised if people offer direct praise, criticism or feedback,
even in a public forum such as a meeting or presentation.
The degree to which people feel that they can control time
The relative importance of relationships vs. schedules
Attitudes towards timekeeping and punctuality
Comfort level with short range vs. longer term planning
The feasibility / appropriateness of assigning set times for social
functions or business meetings to start and finish
Canada is a Controlled Time society. The following tips will give you clues
about how you may best interact with Canadian colleagues around time
issues:
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The degree to which people feel they control their environment and
destiny-or the degree to which they feel their environment and
destiny control them
Openness to change and innovation
The preference for rules and structure
Willingness to take risks
The degree to which organizational practices encourage and reward
initiative and risk taking, and allow failure
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Generational Info
Generational Overview
There are currently three generations in the Canadian workforce whose life
experiences create behavioral differences. These generations often have
different viewpoints towards many aspects of business.
Many Baby Boomers, who are at or nearing retirement age, are remaining
in the workplace. This is not surprising since this is the generation that
made work their first priority. Until they find their next challenge, many may
prefer to remain in the workforce.
Baby Boomers
Born
1946 1964
Seminal Events
Values
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Optimism
Involvement
Independence
Career-focused
Hardworking
Work Ethic
Can be workaholics.
Live to work.
Although they work extremely hard, they may focus on activities that
do not provide a meaningful ROI.
May be slowing down and becoming more interested in work-life
balance.
How to Manage
Generation X
Born
1965 1979
Seminal Events
Energy Crisis
Fall of the Berlin Wall
Desert Storm
Latchkey children
Dual income families; high divorce rate
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PCs
Values
Work-life balance
Entrepreneurial
Informality
Skepticism
Independent
Self-reliance
Team orientation
Work Ethic
How to Manage
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Generation Y
Born
1980 2000
Other Names
Millennials
Echo Boomers
Net Generation
Next Generation
Seminal Events
Dot.com industry
Internet
Mobile phones
Technology
9/11 global terrorism
Iraq War
Values
Idealism
Entitlement
Confidence
Diversity
Work integration
Diversity
Social
Work Ethic
Work to live
Work hard as long as they are having fun.
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How to Manage
Country Overview
The People
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The British monarch is the Head of State and appoints the Governor
General. Each of Canadas provinces elects a Lieutenant Governor and a
local legislature.
Nationality:
Noun: Canadian(s)
Adjective: Canadian
Population:
35,362,905 (July 2016 est.)
Ethnic groups:
Canadian 32.2%, English 19.8%, French 15.5%, Scottish 14.4%, Irish
13.8%, German 9.8%, Italian 4.5%, Chinese 4.5%, North American Indian
4.2%, other 50.9%
Religions:
Catholic 39% (includes Roman Catholic 38.8%, other Catholic .2%),
Protestant 20.3% (includes United Church 6.1%, Anglican 5%, Baptist
1.9%, Lutheran 1.5%, Pentecostal 1.5%, Presbyterian 1.4%, other
Protestant 2.9%), Orthodox 1.6%, other Christian 6.3%, Muslim 3.2%,
Hindu 1.5%, Sikh 1.4%, Buddhist 1.1%, Jewish 1%, other 0.6%, none
23.9% (2011 est.)
Languages:
English (official) 58.7%, French (official) 22%, Punjabi 1.4%, Italian 1.3%,
Spanish 1.3%, German 1.3%, Cantonese 1.2%, Tagalog 1.2%, Arabic
1.1%, other 10.5% (2011 est.)
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Montral, Quebec, Canadas second largest city, is full of music, art, and
joie de vivre. It is the largest French-speaking city after Paris, yet only two-
thirds of the population is of French lineage. Geographically it is as close to
Europe as it is to Vancouver (on Canadas western shore), and the look
and feel of the city combines the best aspects of both continents.
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In Vancouver the Chinese were among the first significant wave of new
immigrants to appreciate Vancouvers beautiful setting, nestled between
the ocean and snow-capped mountains. The mild climate, glorious natural
scenery, and relaxed outdoor lifestyle all attract new immigrants each year.
With very little effort, you can indulge in a plethora of recreational activities
-- sailing, swimming, fishing, hiking, skiing, golf, and tennis.
Government
Country name:
Government type:
Capital:
Ottawa
Independence:
1 July 1867 (union of British North American
colonies); 11 December 1931 (recognized by UK per Statute of
Westminster)
Legal system:
Common law system except in Quebec where civil law based on the
French civil code prevails
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Economy
Currency:
Canadian dollar (CAD)
Economy - overview:
The 1989 US-Canada Free Trade Agreement and the 1994 North
American Free Trade Agreement (which includes Mexico) touched off a
dramatic increase in trade and economic integration with the US, its
principal trading partner. Canada enjoys a substantial trade surplus with
the US, which absorbs about three-fourths of Canadian merchandise
exports each year. Canada is the US's largest foreign supplier of energy,
including oil, gas, and electric power, and a top source of US uranium
imports.
Given its abundant natural resources, highly skilled labor force, and
modern capital plant, Canada enjoyed solid economic growth from 1993
through 2007. Buffeted by the global economic crisis, the economy
dropped into a sharp recession in the final months of 2008, and Ottawa
posted its first fiscal deficit in 2009 after 12 years of surplus. Canada's
major banks, however, emerged from the financial crisis of 2008-09 among
the strongest in the world, owing to the early intervention by the Bank of
Canada and the financial sector's tradition of conservative lending
practices and strong capitalization. Canada achieved marginal growth in
2010-15, despite the recent drop in oil prices.
Industries:
Transportation equipment, chemicals, processed and unprocessed
minerals, food products, wood and paper products, fish products,
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Exports - partners:
US 76.7% (2015)
Department of Finance
http://www.fin.gc.ca
Economic information from the Canadian government.
Location:
Northern North America, bordering the North Atlantic Ocean on the east,
North Pacific Ocean on the west, and the Arctic Ocean on the north, north
of the conterminous US
Area:
Total: 9,984,670 sq km
Land: 9,093,507 sq km
Water: 891,163 sq km
Land boundaries:
Total: 8,893 km
Border countries: US 8,893 km (includes 2,477 km with Alaska)
Note: Canada is the World's largest country that borders only one country
Coastline:
202,080 km
Climate:
Varies from temperate in south to subarctic and arctic in north
Terrain:
Mostly plains with mountains in west and lowlands in southeast
Elevation extremes:
Lowest point: Atlantic Ocean 0 m
Highest point: Mount Logan 5,959 m
Natural hazards:
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Geography - note:
Second-largest country in world (after Russia); strategic location between
Russia and US via north polar route; approximately 90% of the population
is concentrated within 160 km of the US border; Canada has more fresh
water than any other country and almost 9% of Canadian territory is water;
Canada has at least 2 million and possibly over 3 million lakes - that is
more than all other countries combined
History Overview
The first inhabitants are thought to have come across the Bering
Straits from Siberia during the Ice Age. There are traces of nearly
one dozen distinct groups of Intuits (Eskimos) discovered across the
far northern regions of Canada.
About 1000 AD, Norse explorer Leif Ericsson settled a small village at
Anse aux Meadows, Newfoundland. The next European to arrive was
John Cabot in 1497, who claimed Cape Breton (Newfoundland) for
the British. During the next 100 years, both French and British settled
in parts of Newfoundland. During this period, explorers moved inland
and in 1534 the Frenchman Jacques Cartier discovered the St.
Lawrence River.
During the 17th century, the French moved further inland and
expanded their Canadian trading operations under the auspices of
the New France Company. Samuel de Champlain founded the
settlement of Kebec, todays Qubec City, in 1608. This was the first
European settlement in Canada. The French colony of Ville-Marie,
current day Montral, was established in 1642 by Sieur de
Maisonneuve. David Kirbe took Qubec for Britain in 1629. In 1632
the treaty of Saint-Germain-en-Lay returned Qubec to France.
The British formed the Hudson Bay Company in 1670, which initiated
a long period of commercial, political, and strategic rivalry between
the British and the French. In 1713 the treaty of Utrecht affirmed the
possessions of the Hudson Bay, Newfoundland, and Arcadia as
British territories and Cape Breton as French. France ceded their
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Country Information
Embassies
History
Public Holidays
Tourist Information
Social Etiquette
Meeting People
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Wait until invited before using someone's first name. Canadians move to a
first-name basis rapidly.
French Canadian friends may greet each other by lightly kissing on the
cheeks, once on the left cheek and once on the right cheek. They are
generally more formal than other Canadians and often reserve first names
for family and close friends. Use the formal pronoun "vous" (you) and do
not switch to the informal "tu" unless invited to do so.
Naming Conventions
Gift Giving
In general, Canadians give gifts for birthdays and Christmas. A gift can be
as simple as a card and personal note to something more elaborate for a
person with whom you are close.
Here are some general gift giving guidelines (but also check to be sure
they are permitted under company policy):
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Entertaining
Many social events are casual and invitations may be extended verbally.
Table Manners
Table manners are fairly relaxed in Canada, although there is a great deal
more formality in Quebec. The more formal the occasion, the stricter the
protocol. When in doubt, watch what others are doing and emulate their
behavior.
Table manners are Continental -- the fork is held in the left hand and
the knife in the right while eating.
If you are more comfortable eating in the American fashion, switching
the fork between hands while eating, no one will be insulted.
Remain standing until invited to sit down. You may be shown to a
particular seat.
Do not begin eating until the hostess starts.
Do not rest your elbows on the table, although your hands should be
visible at all times.
Food is often served family-style.
You may refuse individual foods or drink without offering an
explanation.
Leaving a small amount at the end of the meal is generally
acceptable.
Toasting Etiquette
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Dining Out
Restaurants include a goods and service tax (GST), which is not the same
as a service charge. Some restaurants also add a service charge. If there
is a service charge, you may leave loose change or tip up to 5% if service
was exemplary. If there is no service charge, tipping between 10 and 15%
is generally considered appropriate. In more expensive restaurants, the
average tip generally ranges between 15 and 20%.
Close friends may go out and split the bill among the guests; however, this
is typically explained in advance. In such cases the bill may be divided
equally or each person may pay only for what they consumed. This is a
matter of personal preference rather than a cultural imperative.
Tipping
The following tipping hints are guidelines. You can find more explicit
information on restaurant tipping in the Dining Out section above.
Restaurants: 15%
Porters: $1 per bag
Taxis: 10-15%
Approach to Time
Rather than be late, ask your hosts what time most people will be arriving.
Conversation Topics
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hockey), art, history, your recent vacation, and travels in other countries
make excellent topics of conversation.
Topics to avoid are differences between Canada and the USA, religion and
the differences between French Canadians and the rest of Canada. It is
best not to brag about your accomplishments, as Canadians dislike
pretension.
Other Situations
The nicest compliment you can give in Quebec is to learn key French
words and phrases. It is the effort, not the results that are appreciated.
Casual dress does not indicate sloppy. Although Canadians wear jeans,
they do not generally do so in most social situations, except sporting
events, barbecues, or picnics. Even then, they do not wear tattered jeans.
Faux Pas
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Communication
Communication Essentials
They are most comfortable when they are able to maintain an understated
demeanor. Their communication style is pragmatic and relies on common
sense rather than aggression. If you come from a more direct culture, you
may wish to soften your demeanor and tone so as not to appear
threatening.
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Key Words/Phrases
French and English are the official languages of Canada. Most people feel
comfortable speaking English; French is mostly used in Quebec.
Yes: Oui
No: Non
Hello: Bonjour
Goodbye: Au revoir
Good evening: Bonsoir
Good night: Bonne nuit
Sorry: Pardon
How are you: Comment-allez vous?
Fine, thank you: Bien, merci
Very well, thanks: Tres bien, merci
Please: Sil vous plat
You are welcome: De rien
Thank you: Merci
Thank you very much: Merci beaucoup
Sorry: Desole
Pleased to meet you: Enchant!
http://www.ehow.com
A twenty-five video series of lessons on the French language.
Using Translators
Select a translator very carefully. Early in the relationship, develop an
understanding of what you expectspecifically. Be clear that you wish the
translation to be exact, rather than what the translator thinks each party
wants to hear.
To be on the safe side, you may want to meet with the translator prior to
your appointments so that the person learns your accent and can be
exposed to any technical or non-familiar terms that may be used.
Developing a thorough relationship with your translator enables them to
argue your points with a level of confidence they might not otherwise have.
Have your translator explain to you the most elementary of basic
courtesies.
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Non-Verbal Language
Canadians expect to be taken more at their word rather than their non-
verbal expressions. They try to "say what they mean and mean what they
say" but they are a little more moderated than people from the United
States in their tone.
Letters / Email
The letter is rapidly being replaced by email in Canada.
The proper way to close a letter will, again, depend on how well you know
the person. The most common ending for a business letter to someone
with whom you dont have a personal relationship is "Yours Faithfully" or
"Yours Sincerely". If you know the person well, you might close the letter
with "Kind Regards.
The language used in email may be less formal than a letter, although it
is important to open with a greeting, and close with "Regards", "Best
Wishes", or "Kind Regards". While the opening line may be personal in
nature, inquiring how someone is or whether they enjoyed the holidays, the
business objective should be expressed briefly and succinctly. Language
used is designed to communicate clearly although the occasional
colloquialism or sporting analogy may also creep in.
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Telephone
Canada is a relatively informal culture, so expect to be on first-names
terms with all but the most senior members of an organization. In many
cases, you may have to go through a secretary or P.A. (personal assistant)
to reach a senior level executive. Treat this person with the utmost respect,
as they function as the gatekeeper to the individual youre trying to access.
Presentations
Handouts:
Presentation Slides/PowerPoint:
Audience:
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Most will follow your instructions if you ask the audience to turn off
their mobile phones.
Presenter:
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Date/Time
Date
In Canada, dates are generally written in the day, month and year format
with either dashes or slashes between each number. If the day or month is
less than 10, including leading zeroes is optional. The year may be written
in two or four digits. Example: July 9, 2011 could be written 09-07-2011 or
9/7/11.
Government entities often write the date in the year, month and day format
with a dash between each number. Example: 2011-07-09.
To ensure there is no confusion, you may want to spell out the name of the
month. This leaves no ambiguity as to what is the day and what is the
month.
Time
The 24-hour clock is a timekeeping convention where the time of a day is
the number of hours since midnight. The 12-hour clock divides the day into
two periods (midnight to noon and noon to midnight), each with 12 hours.
Thus, 2 o'clock in the afternoon would be 14:00 in the 24-hour clock.
Internet
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Newspapers
Postal Services
Business Protocol
Business Cards
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Business Attire
Gifts
Here are some general gift giving guidelines (but also check to be sure
they comply with company policy):
Business Entertaining
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Business Hours
Business Meetings
Meeting Essentials
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Like most cultures where time is viewed as a resource that can be used or
wasted, most Canadians begin meetings with a minimal amount of small
talk. Expect to spend a few minutes after the initial greetings exchanging
pleasantries before business is discussed. There may be more time spent
on relationship-building in Quebec. Meetings are generally well-organized
and adhere to time schedules.
Meetings are generally informal and relaxed in manner, even when serious
subjects are discussed. When meeting with Anglophones, meetings are
more democratic and all participants are allowed to contribute to the
discussion if they have something worthwhile to add. Meetings with
Francophones, who have a greater respect for hierarchy and position, may
include less involvement of lower level employees, whose only role may be
to corroborate information.
Meetings generally end with a summary and an action plan for participants
to execute. A meeting is only considered successful if a set of actionable
items or decisions are agreed upon.
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Scheduling Meetings
Arrive on time. In most cases, the people you are meeting will be on time
as well. In fact, many will apologize for keeping you waiting, even briefly.
French Canadians may be a bit more casual about punctuality, although
they appreciate foreign visitors arriving on time.
Agendas
Agendas are frequently used; however, how they are used depends
largely on the region and the specific company.
If you want to include something on the agenda, forward the
information in advance. It is rude to attempt to add something to the
agenda during the meeting.
Some leaders address agenda items point-by-point while others view
them as a guideline to discussions. It is best to follow the lead of the
most senior Canadian.
Conducting Meetings
For the most part, Canadians are direct communicators who are not afraid
to ask probing questions. At the same time, they are reticent to discuss
their personal lives with business associates. They expect people to speak
in a straightforward manner and to be able to back up their claims with
examples. They do not make exaggerated claims and are suspicious if
something sounds too good to be true.
Canadians mean what they say and their word is their bond. Do not say or
do something that indicates you do not trust someone or you may destroy
your relationship and future business dealings.
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In Quebec, use the formal word for you ("vous") unless invited to move to
the informal "tu". Coworkers at the same level often use first names when
speaking to each other, but revert to surnames when speaking in front of
other people. This follows the more formal customs of the French
Canadians.
Management Styles
Relationships
As a rule, French Canadians are proud of their culture and heritage. They
take pride in their language and speaking it well. If you do not speak
French, offering an apology may help develop the relationship. Learning
key phrases demonstrates an interest in maintaining a long-term
relationship.
Management Essentials
If you were to think about the most important cultural attributes that you will
see operating in business in Canada, they would be:
Egalitarianism
Individual interests
Transactional relationships
Direct communication
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depending upon the cultural heritage of the person involved and how long
they have lived in Canada.
Risk Tolerance
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For the most part, Canadians appreciate that others may be depending
upon them to meet a time commitment and they strive to avoid
disappointing a colleague. They also understand that circumstances can
intervene to make an original deadline not possible and are able to adjust
schedules as necessary to accommodate changing situations.
Timetables and schedules are created and followed, but they are modified
and adjusted due to unanticipated events or changes in the environment.
This can be off-putting to people from countries that believe it is vital to
adhere to plans.
Decision Making
Company Structure
Company structure in Canada may vary by region as well as company
size. Many organizations have moved to less hierarchy and flatter
structures although there are also some that retain hierarchical structures.
Managing Employees
Canada has an egalitarian culture, which means that for the most part
employees are expected to express their opinions in a polite and respectful
manner. In Quebec, which is more hierarchical, there is a greater respect
for rank and authority and less discussion with employees prior to reaching
a decision. However, in high-tech or more entrepreneurial companies,
Quebec management style is similar to the rest of Canada.
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In general, information flows in all directions and managers often seek the
advice of technical experts. Managers tend to see themselves as
facilitators whose job is to assist their subordinates to produce their best
work.
Explain how their role fits into the organization. Many from these
generations need help in seeing the value in their work.
When delegating routine or mundane tasks, explain how this task is
relevant to the organization.
Do not micro-manage. At the same time, do not abdicate all
responsibility. Provide frequent communication so that employees
feel they are in the loop and understand what is expected of them.
Focus on results rather than procedures and processes.
Provide frequent feedback. When offering constructive criticism, start
with something positive.
Offer a variety of tasks and projects and increasing responsibility.
Provide opportunities to try new skills and take on new assignments
in a protected environment.
Provide ongoing training, mentoring and coaching.
Offer clear definitions of success and how to achieve it. Gen X and
Gen Y will quickly move to another company if they feel there is no
future for them.
Take an interest in the employee as a person. Give recognition in a
form that matters to the person. Consider new and innovative
approaches that are motivational to the individual.
Offer Generation Y training on basics of dealing with others and
customer service.
Decision Making
As you would expect in a large country with wide regional differences, the
decision making process can vary markedly within Canada. In general,
perhaps as a result of the diverse population, there is a great deal of
emphasis placed on transparent decision making.
In most cases, decisions are not reached unilaterally. Instead, they are
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Team Focus
Negotiations
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For the most part, Canadians are somewhat reserved. They avoid
emotional displays and rely on a veneer of politeness to guide them in
finding a solution that satisfies both parties. This is not a culture where
hyperbole or hard-sell techniques are particularly effective.
For the most part, Canadians are not fond of bargaining. They expect the
initial price offered to be realistic. It is unusual for them to move more than
10% from their initial offer. Financial discussions come towards the end of
the negotiations. It is rude to raise the discussions prematurely.
Negotiations end with a lengthy, legal contract that spells out terms and
conditions. Changes are generally not made once the contract is signed,
unless both sides agree.
Moving There
Customs Regulations
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Entry Requirements
Getting Around
Getting There
Emergency Numbers
Emergency Numbers
Safety Precautions
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Before You Go
Take time to get all of your financial and personal records in order,
including preparing a will.
Talk with a trusted family member or friend about what types of
emergencies might arise in your absence, and what to do in those
events.
Think about the small (and large) disasters that could occur at home
during your absence and be sure there is someone prepared to assist
you.
Make copies of all of your travel documents (including detailed
itinerary with contact numbers) and be sure two people have easy
access to them.
Do the same with crucial health documentation.
Be sure someone knows where you will be and how to contact you in
emergencies at all times.
Find out the services your company offers to you in case of
emergency; obtain and make several copies of important emergency
company contact numbers to keep and give to all members of your
family who might need them.
Be sure you have enough of your prescription medication so you are
all right if you cannot get a refill right away; take an extra pair of
glasses if you wear them.
In-Country
So many variables go into being safe, and many of them revolve around
understanding the specifics of where you are. Be sure to learn details of
your location -- how to dress, where you can go and where to avoid, how to
act in public, how to carry yourself, and who to be watchful of.
Seek information from cultural experts and local nationals whom you have
confidence in. When in comes to your safety, dont be afraid to ask.
Hotel Safety
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Travel Tips
Crowded Situations
Learn about your host country and culture. This is not only wise for
business and social purposes, but is extremely important so you can
understand what may be offensive or negligent behavior.
The more you know about your location, the safer youll be; certainly
understand written and unwritten laws and codes of conduct.
Use your Embassy. These people are here to help you.
Embassies Around the World
Even if you are living in a relatively safe country, always be sure that
close family or friends have accurate contact information so they can
find you quickly.
For helpful information: Helpful Tips
If you are living in a high-risk location, your company should have
guidelines for your safety. Be sure you have 24-hour hotline numbers
and appropriate contacts who can assist you.
No matter where you livehigh risk or low risk countriestodays
world is volatile, and you never know when a potentially dangerous
situation can develop. Keep informednot only with your countrys
published data and warnings, but by identifying sources of local
news, reading local papers and telling your local friends to keep you
informed.
Emergencies
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Security Issues
Clearly the length of time you spend and the geographic and political
profile of the countries youre living in--or traveling to--will make a
difference in your level of preparedness. Nonetheless, practicing common
sense based upon knowledge of your location will help you. Dont
underplay the importance of understanding what is culturally
appropriateit may help you avoid some difficult situations. With the
exception of the emergency telephone numbers, this information is
compiled for travelers in general and will apply in varying degrees to your
destination and personal situation. Always check to see what services your
company may offer to you.
Emergencies
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Read about other precautions you should take for weather- and
geographic-related concerns. For example, keep enough cash on
hand so you will be all right if there are power failures and ATM
machines dont work.
Be sure you know how to contact (and get to) your countrys
Embassy and Consulate wherever you are travelingyou need the
location details, phone and hours of operation. Embassies Around
the World
See if there are any health-related issues in the countries to which
youre traveling. The U.S. Centers for Disease Control (CDC) has in-
depth information regarding all regions of the world.
Be sure you know how to call for help in an emergency. You may need to
reach the police, fire and other emergency personnel. Be sure you know
the words to use in the local language.
En Route
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Settling In
Accommodation
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Arrival Procedures
Conversions
Eating Out
Entertainment
Family Corner
Media
Nightlife
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Shopping
Social Clubs
Sports
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