MIS of NBP

ACKNOWLEDGEMENT
I have taken effort in this project however; it would not have been
possible without the kind of support and help of many individuals and
organization. I would like to extend my sincere thanks to all of them.
I am highly indebted to the NATIONAL BANK OF PAKISTAN for their
guides and constant supervision as well as providing necessary
information regarding project and also for their support in completing the
project.
I would like to express my gratitude towards my parents and members of
NATIONAL BANK OF PAKISTAN for their kind co-operation and
encouragement which help me in the completion of this project.
I would like to express my special gratitude and thanks to bank persons
for giving me such attention and time.
My thanks and appreciations also go to my colleague in developing the
project and people who have willingly helped me out with their abilities.

TABLE OF CONTENTS
Introduction03
Back ground of organization.05
History of NBP05
Current status of NBP..06
Organization structure...07

Department of Management Sciences, University Of Sargodha, Gujranwala Campus.

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 MIS of NBP

Main business activities.08

Information system..08
Current structure of IS.08
IS of Business..09
Business IS strategies.09
Challenges.09
New techniques.09
Number of employees.09
Number of branches..09
Supply of products.09
Security machines..09
Number of accounts and procedure.10
Interest rate system10
Number of departments.10
Competitors.10
Help line facilities10
Employees benefits.10
Joint venture.10
Promotion procedure10
Manager scale....10
Conclusion..10

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 MIS of NBP

Introduction
In this project we discuss about the management information system of NATIONAL BANK OF
PAKISTAN. Our objective in this project how NATIONAL BANK OF PAKISTAN maintain
records and how they made their transactions with the help of IS and NATIOAL BANK OF
PAKISTAN information technology achievement .NBP is a multinational organization which is
spread in all over the world. In this project we try to best to find the relevant and proper
information from the organization employee about management information system.
Objectives of Studying the Organization
The study is proposed to be carried out to achieve the following objectives:
A Primary objective
To meet the requirements of the MBA (Finance) degree (internship).
This study is our academic interest and will be helpful in our future life.
will become the foundation of future studies.
B Secondary objective
To analyze the present system of NBP to find out the effectiveness of the current
system.
to identify the problems/weaknesses of any kind.
operates its financial functions.
Types of services for its customers.
Finding out the appropriate solutions and give my suggestions to eliminate the
dilemma.
To apply theoretical concepts in practical aspects.
how they manage their working capital and credit policies.
To get awareness about the business development & financial techniques.
To analyze the proper management system of the organization.
To analyze the financial review of the bank as well as critical analysis of financial
statements.
To analyze the use of technology to ensure the cost effective operations. Efficient
management information system and service standard of the organization. As an
internee main focus of my study research was on procedures which are used in
NBP.

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Project Title: Management Information System of NBP

Group Leader: Umar Ajmal

Project Members:
Name Registration Email Address Signature

Umar Ajmal MBAF13M048 Umarajmal03@gmail.com

Muhammad Kamran MBAF13M003 Kamrankamii6@gmail.com

Faisal Latif MBAF13M042 -----------------------------

Project Goal: Our project goal to known about the service, structure and information system
of National Bank Of Pakistan.

Organization Address: Zia-Ul-Haq Road, Main office, Gujranwala.

Date: 28-5-2014

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History of NBP
1949 National Bank of Pakistan (NBP) was established under the National Bank
of Pakistan Ordinance of 1949 and was government-owned. NBP acted as an
agent of the central bank wherever the State Bank did not have its own branch. It
also undertook government treasury operations. Its first branches were
in jute growing areas in East Pakistan. Offices in Karachi and Lahore followed.
1950 NBP established a branch in Jeddah, Saudi Arabia.
1955 By this time NBP had branches in London and Calcutta.
1957 NBP established a branch in Baghdad, Iraq.
1962 NBP established a branch in Dar es Salaam, Tanganyika.
1964 The Iraqi government nationalized NBP's Baghdad branch.
1965 The Indian government seized the Calcutta branch on the outbreak of
hostilities between India and Pakistan.
1967 The Tanzanian government nationalized the Dares Salaam branch.
1971 NBP acquired Bank of China's two branches, one in Karachi and one
at Chittagong. At separation of East Pakistan NBP lost its branches there. NBP
merged with Eastern Mercantile Bank and with Eastern Bank Corporation.
1974 The government of Pakistan nationalized NBP. As part of the concomitant
consolidation of the banking sector, NBP acquired Bank of Bahawalpur.
1977 NBP opened an offshore brain Cairo.
1994 NBP amalgamated Mehran Bank.
1997 NBP branch in Ashgabat, Turkmenistan commenced operations.
2000 NBP opened a representative office in Almaty, Kazakhstan.
2001 State Bank of Pakistan and Bank of England agree to allow only 2 Pakistani
banks to operate in the UK. NBP and United Bank agreed to merge their operations
to form Pakistan International Bank, of which NBP would own 45% and United
Bank 55%.
2002 Pakistan International Bank renamed itself United National Bank Limited
(UNB). The ownership structure of the UNB remained as before. The only change to
the shareholding structure is that UNB had recently been privatized in Pakistan and
was now owned 49% by the Government of Pakistan and 51% by a joint foreign
consortium of Abu Dhabi.
2003 NBP opened its branch in Kabul, and the first ATM in Afghanistan was
installed there.
2005 NBP closed its offshore branch in Cairo.
2010 NBP opened its branch in Karaganda (Kazakhstan.
2011 NBP opened its representative office in Toronto (Canada).

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Current status
The National Bank of Pakistan (NBP) is one of the largest commercial bank operating
in Pakistan. It has redefined its role and has moved from a public sector organization into
a modern commercial bank. While it continues to act as trustee of public funds and as
the agent to the State Bank of Pakistan (in places where SBP does not have a presence)
it has diversified its business portfolio and is today a major lead player in the debt equity
market, corporate investment banking, retail and consumer banking, agricultural
financing, treasury services and is showing growing interest in promoting and developing
the country's small and medium enterprises and at the same time fulfilling its social
responsibilities, NBP headquarters in Karachi, Pakistan with over 1,280 branches
country wide (in December 2012). The bank provides both commercial and public sector
banking services. It has assets worth USD 12.293 billion in 2007. It has offloaded 23.2
percent share in the stock market, and while it has not been completely privatized like
the other three public sector banks, partial privatization has taken place. It is now listed
on the Karachi Stock Exchange. The national bank of Pakistan rank number one in ASIA
and number 10 in the world according to 2010.

Organization structure:
Chairman

Board of directors

Main Head office

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 MIS of NBP

Provincial head quarters

Regional head

Branches

Main business activities

Pay Order
NBP provides another reason to transfer your money using our facilities. Our pay orders are a secure and easy
way to move your money from one place to another. And, as usual, our charges for this service are extremely
competitive.
Traveler's Cheques
Negotiability:

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Letter of Credit
NBP is committed to offering its business customers the widest range of options in the area of
money transfer. If you are a commercial enterprise then our Letter of Credit service is just what
you are looking for. With competitive rates, security, and ease of transaction, NBP Letters of
Credit are the best way to do your business transactions

Demand drafts
You are looking for a safe, speedy and reliable way to transfer money, you
can now purchase NBP's Demand Drafts at very reasonable rates. Any person
whether an account holder of the bank or not, can purchase a Demand Draft
from a bank branch.
Mail Transfer
Move your money safely and quickly using NBP Mail Transfer service. And we
also offer the most competitive rates in the market .

IS structure of NBP
With its 1341 online branches, NBP has become the largest bank with
100% online branch network.

NBP has increased its number of ATMs to 375 in 2013 that was 254 in
2011.
Automation and centralization of EOBI pension payments to facilitate
EOBI pensioners to withdraw pension from any NBP branch.
Centralization of local remittances like DD, MT, PO for every branch that
enhanced security and reliability of system and improved efficiency by
eliminating the manual processes.
Enhancement in EBS to automatically incorporate IBAN in statement of
Accounts.
Data Capture module for Govt. Pension System is live in 151 branches.
SMS alerts services project implemented and made live at pilot.

IS of NBP

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All types of accounts are maintained on the spread sheet and they use SPSS software. All
branches are connected through intranet, extranet, and intranet. NBP use protects account
software which protects the all accounts of the customer. The customer can received her foreign
remittance with the help of western union. Each customer has unique pin code. The customer can
draw her amount from bank within 2or3 minutes.
Central information function (CFI) for the internal control system. All customer accounts
information creates a backup. All employees have unique email account. All relevant information
about employee sends on its ID. Balance inquiry through online is available. The NBP used wide
area network.

Challenges of IS
NBP face big challenges in IT now days. Due to old employee they fail to introduce the
information system. Heavy amount are required to introduce the information system. And there is
big reason that there is no permanent employees.

IS techniques
NBP now days are going to introduce core banking system. This is totally paper less working.
And NBP are going to introduce a website which iswww.nbpwelfisher.com. Which provide online
help to customer?

Number of Employee
The number of employee of NBP is more than 15000. And nearby 1200 employee are working in
the Gujranwala region. And average number of employees in one branch is 7.
Number of Branches
NBP matins its position as Pakistan premier bank with a network of over 1310 branches in
Pakistan, 23 overseas, 9 National and inter National subsidiaries and 10 Regional representative
office all over the world. 59 branches are working in Gujranwala region.
Supply of Products
These are following major products of NBP. Premium Aamdani, Premium Saver, Saiban, Advance
salary, cash card, Investor advantage, cash in gold, kisan Taqat , kisan dost and Pak Renit etc
Security Machines
Checking made of those people who enter in the bank with the help detector or walk through gate.
And pin code security system on the cash lock. And security cameras are also used for checking.

No. of Accounts and procedure

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These are generally three main types of accounts are opened which are profit & loss, fixed saving
account and current account. These accounts are opened within 10 or 15 days.
Interest Rate System
These are following type of interest. 15.5% interest is charged on the gold and 9.5% interest
charged on advance salary. 10% interest provide on the fixed account. Interest on profit and loss
account provide if amount continuously 6 days in account.
No. of Departments
These are following departments which are corporation of finance, consumer banking,
Transactional banking, operations department, software development and automation, Financial
control, Internal Audit, Risk Management and credit, Economic & Business research, Training
and Development, strategic planning and HR department.
Competitor
All commercial banks are competitor of the NATIONAL BANK OF PAKISTAN. But UBL,
HBL, MCB are big competitor of NBP.
Help line facility
NBP provide help line facility which is (111-627-627) in this help line 1200 call received by bank.
Bank also provides help on website which is www.nbp.com.
Employee benefit
Different type of loan facilities are provided to employees and bonces and promotion are also
made to employees. Insurance is also made for employee who is valid at the age of 65. Pension is
also providing to employee after retirement. Free medical facilities are providing on job and after
retirement.
Joint venture
NBP also have a joint venture with UBL in U.K, with name of Pakistan International Bank (U.K)
LTD., with seven branches main branch at London, Glasgow branch, Bradford branch, Sheffield
branch, Birmingham branch and Knights Bridge branch (London).
Promotion Procedure
The promotion depend on qualification and employee appraisal report.
Manger scale
The manger is divided in to two categories. In some branches the scale of manger are OG 1 and
OG 2 but in main branch manager are AVP. These manger scales are equal to (17, 18, and 19)
scale respectively.
Conclusion
In the end of our project we conclude that management information system is so effective rather
than other banks. In this project we try to discuss all function of NBP. In the end we thanks to
those entire employee who provide information about our project.

Department of Management Sciences, University Of Sargodha, Gujranwala Campus.

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