CHAPTER I:

Executive Summary

Bento Express is a food service company that will be specializing on providing

fast service to starving students and workers by offering delicious and healthy packed

lunches at an affordable price. It will include various menus for the vast tastes and

preferences of consumers. It also incorporates an artful presentation of the food which

will surely appeal to the consumers appetite. Our company will also use various

marketing strategies to ensure that our products and business is known to the public.

The business partners chose the location along Nicanor Reyes St., Recto, Manila

as they believed that this location will yield profitable results due to the abundance of the

students and workers in the area. This type of store caters to the current lifestyle of the

people nowadays who lives in a fast-paced life due to the lack of time and busy

schedules. However, the founders have a strong belief that health and food preferences

should not be inconvenienced because of this.

The founders have the ability to incorporate art in the presentation, provide ease

in the packaging and convenience for the consumers. This will result to business growth

in the food industry.

CHAPTER II:

Market Study

1 | Page
A. Demand

Bento Express is a start-up business, therefore its main focus is to promote the products

and services that will be offered to the students and workers along Nicanor Reyes St, Recto,

Manila. As a start-up business, the first course of action would be to establish a customer base

and attract more people to the area.

1. Past Demand of the Competitors

Competitors 2014 2015 Growt 2016 Total Growth Average

h Rate Growth
Rate (2015- Rate
(2014- 2016)
2015)
Direct
Mang Inasal 91,250 100,375 10 96,725 288,350 -3.64 3.18
Luz Eatery 16,000 18,235 13.97 21,300 35,535 16.8 15.39
Manong 15,632 18,923 21.05 19,255 53,810 1.75 11.4

Pepe's
KFC 73,000 94,900 30 98,550 266,450 3.85 16.93
Oprah 18,273 19,296 5.60 21,009 58,578 8.88

Fastfood

Center
McDonald's 109,500 118,625 7.69 127,750 355,875 7.69 7.69
Christian 23,075 19,525 -15.38 21,300 63,900 9.09 -3.14

Vangie

Fastfoods
Indirect
Papa John's 29,200 31,025 5.88 32,120 92,345 3.53 4.71
Yellow Cab 21,900 22,630 3.33 23,725 67,985 4.84 4.09
Dunkin' 16,260 16,989 4.48 17,202 50,451 1.25 2.87

Donut
Kaboom 17,750 17,950 -0.55 18,200 53,900 1.39 0.42

Wings and

2 | Page
 Burgers
Dimsum 17,700 17,500 -1.14 18,000 53,200 2.86 0.86

Break
Grand Total 448,840 495,973 515,136 1,439,749 139.65
Note: These figures represent the number of people that availed of their services. These are

provided by the stores.

Table 1: Past Demand of Competitors

Note:
where: PR = Percent Rate
VPresent = Present or Future Value
VPast = Past or Present Value

2. Projected Demand

Year Competitors Bento Express

Demand 2016 515,136 -
Projected Demand 2017 566,650 14,166
Projected Demand 2018 623,315 18,699
Projected Demand 2019 610,849 21,380

Table 2: Projected Demand of Competitors

The projected demand for Bento Express were gotten by assuming that we can attract the

2% of the competitors demand for the year 2017, 2.5% for the year 2018, and 3.5% for the year

2019.

3 | Page
 Projected Growth

700000

623315 610849
600000
566650
515136
500000

400000

300000

200000

100000

0
2016 2017 2018 2019

Figure 1: Projected Demand of Competitors (2017-2019)

3. Market Segmentation

Geographic Segmentation City: Manila

Area Size: 38 km2 (14.7 sq mi)

Place: Nicanor Reyes St., Recto, Manila

No. of Establishments Nearby: 99 schools, 1,000 businesses

Demographic Segmentation Population: 1,654,761

Density: 112,872 ( population per sq mi)

Age: 16-35 years of age

Type: Highly Urban

Allowance Bracket: Php 100-Php 200

Psychographic Segmentation Personality: Daring, Adventurous, Curious

Interests: Asian-related things e.g. Japanese animes and

Kpop music

Lifestyle: Healthy /Fast-paced

4 | Page
 Table 3: The Market Segmentation

Target Market

BentoExpress is start-up business that will be targeting the students, preferably of college

age, and workers along the area of Nicanor Reyes St., Recto, Manila. Due to the abundance of

schools and business establishments in the area as well as passersby, the founders thought that

this is a good place due to the abundance of people.

B. Supply

1. Past Supply of the Competitors

Competitors 2014 2015 Growt 2016 Total Growth Average

h Rate Growth

Rate Rate
Direct
Mang Inasal 91,300 100,370 9.93 96,730 288,400 -3.63 3.15
Luz Eatery 16,000 18,235 13.97 21,300 35,535 16.81 15.39
Manong 15,632 18,923 21.05 19,255 53,810 1.75 11.4

Pepe's
KFC 73,100 95,000 29.96 98,500 266,600 3.64 16.8
Oprah 18,273 19,296 5.60 21,009 58,578 8.88 7.24

Fastfood

Center
McDonald's 110,000 118,700 7.91 127,800 356,500 7.67 7.79
Christian 23,075 19,525 -15.38 21,300 63,900 9.09 -3.15

Vangie

Fastfoods

5 | Page
 Indirect
Papa John's 29,225 31,040 6.10 32,130 92,395 3.51 4.81
Yellow Cab 21,920 22,650 3.33 23,740 68,310 4.81 4.07
Dunkin' 16,260 16,989 4.48 17,202 50,451 1.25 2.87

Donut
Kaboom 17,750 17,950 11.27 18,200 53,900 1.39 6.33

Wings and

Burgers
Dimsum 17,700 17,500 -1.13 18,000 53,200 2.86 0.87

Break
Grand Total 432,535 496,178 515,166 1,441,579

Table 4: Past Supply of Competitors

Note:

where: PR = Percent Rate

VPresent = Present or Future Value
VPast = Past or Present Value

2. Projected Supply of the Competitors

Competitors 2016 2017 2018 2019

Direct
Mang Inasal 96,730 100,000 110,000 125,000
Luz Eatery 21,300 21,400 21,500 21,700
Manong Pepe's 19,255 19,400 19,490 19,550
KFC 98,500 99,000 99,150 99,250
Oprah Fastfood Center 21,009 21,100 21,200 21,300

McDonald's 127,800 130,000 131,000 130,300

6 | Page
 Christian Vangie 21,300 21,405 21,505 21,550

Fastfoods
Indirect
Papa John's 32,130 32,200 32,300 32,350
Yellow Cab 23,740 23,800 23,850 23,900
Dunkin' Donut 17,202 17,300 17,400 17,450
Kaboom Wings and 18,200 18,300 18,400 18,500

Burgers
Dimsum Break 18,000 18,100 18,200 18,250
Grand Total 515,166 522,005 533,995 549,100

Table 5: Projected Supply of the Competitors

Year Competitors Bento Express

Supply 2016 515,166 -
Projected Supply 2017 522,005 14,400
Projected Supply 2018 533,995 19,296
Projected Supply 2019 549,100 21,600

Table 6: Projected Supply of the Competitors and Bento Express

The projected supply for Bento Express were gotten by assuming that Bento Express can

produce the 2.76% of the competitors demand for the year 2017, 3.6% for the year 2018, and

3.9% for the year 2019.

7 | Page
 Projected Growth

560000

550000 549100

540000
533995
530000

522005
520000
515136
510000

500000

490000
2016 2017 2018 2019

Table 7: Projected Supply of the Competitors

3. Competitor's Analysis

Competitors Price Range Product Strength Weaknesses Place

(Php)
Mang Inasal 50-100 Chicken w/ Known name Wait time Accessible

8 | Page
 rice
Luz Eatery 35-75 Rice Meals Established Small space Accessible

customer

base
Manong Pepe's 45-85 Rice Meals Established Slow service Accessible

Customer

base
KFC 50-150 Chicken Known name Too many Accessible

Meals people
Oprah Fastfood 30-100 Rice Meals Good service Small space Accessible

Center
McDonald's 60-175 Rice Meals Known name Too many Accessible

people
Christian Vangie 50-100 Rice Meals Established Small space Accessible

Fastfoods Customer

base
Papa John's Pizza Established Slow service Accessible

customer

base
Yellow Cab 100-250 Pizza / Pasta Known name Pricey Accessible
Dunkin' Donut 50-200 Pastries Known name Small space Accessible
Kaboom Wings and 50-300 Rice Meals Good Small space Accessible

Burgers location
Dimsum Break 30-75 Rice Meals Good Traffic Accessible

location

Table 8: Competitors Analysis

9 | Page
C. Demand and Supply Gap Analysis

Year Demand Supply Gap

2016 515,136 515,166 -30

2017 566,650 522,005 44,645

2018 623,315 533,995 89,320
2019 610,849 549,100 61,749
Note: Gap= Demand Supply

Table 9: Demand and Supply Gap Analysis

D. Market Share Analysis

Year Gap Target Market Percentage (%) Market Share

2016 -30 31.13 -9.34
2017 44,645 34.24 15,288
2018 89,320 37.67 33,645
2019 61,749 36.91 22,794
Note: Market Share = Gap (target market percentage)
Target Market Percentage = (Demand (per year) / Population) x 100
Population 1,654,761 (Manila)

Table 10: Market Share Analysis

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F. Marketing Strategies
1. Place
Convenient for the consumers to reach.
It is located near schools and businesses.
The rent is reasonable.
2. Price
The price is affordable.
It is relative to the prices of the other competitors.
The business can still garner profit.
3. Product
The product will be primarily aimed at students, and adding the workers and the

occasional passerby.
The product is produced so that it contains a balanced meal consisting of rice,

meat, vegetables, and fruits.

It is packaged in the style of the bento box, which is a Japanese term meaning

lunch box, and presented artfully and conveniently.

As it is a lunch box system, the consumers can just pay for the product and go. It

means faster service without sacrificing the quality.

4. Promotion
The Use of Posters and Tarpaulins

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 - Bento Express will use posters and tarpaulins to advertise the opening and

establishment of the store. It is to make the public aware of the business

presence.

Bento Express Poster

The Use of Social Media
- Facebook will be use as it is one of the famous social networking site and

many people uses it, which will mean greater reach among the potential

consumers
- Twitter is also one of the famous social networking site. As it is used by many

people, more people will also notice our business and taking advantage of the

hashtag system will also make the business be known to the people.

Flyers

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 - Flyers will also be handed out to the people that passes by the immediate area

which contains the necessary information about the business.

-
G. SWOT/PEST

SWOT ANALYSIS

` Strength

Bento101 offers meals that are cheaper than the other food establishments
We provides fast service that can rival other competitors
We utilize creative presentation of the food for a good eating experience
Healthy and balanced meals
Clean preparation of the food

Weaknesses
The lack of customers knowledge and awareness about the product
Limited menu offer
Small portion of the food due to its varied contents

` Opportunities

Near school, universities and office establishments

Unique way of serving
Helps busy people to have healthy packed lunch
The people of today lives a fast-paced life where speed is a priority

Threat
There are a lot of competitors in the market
Most people wants to dine in
Presence of eateries with cheaper price

PEST Analysis

Political
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 The current and future legislations in the country are one of the factors that can affect in

the condition of a business some of these are taxation laws, environmental laws and employment

laws. Taxation law in business affects business costs because if theres a rise in tax it will make

costlier for a business to operate. Environmental laws affecting business include industrial waste,

sustainable development of raw materials and water and air emissions. These issues affect

business because laws require businesses to change equipment and procedures to meet imposed

standards, which costs businesses money. Employment law covers the following areas of

employment: employment contracts and conditions; the treatment of employees; employee pay

and working hours; sickness absence and time off work; and business transfers and takeovers

which are essentially affects the business in employer/employee relationship aspect.

Economical

The business is affected because of economic growth, inflation and interest rates, and

economic stability. At the time of slow economic growth or recession, people lose their jobs,

unemployment level goes up, and income level decreases. As a result, demand for goods and

services falls and sales slowdown. Inflation increases profits as well as the cost of doing business

and implies higher demand for products at higher prices and a tight employment market with

rising wages. Economic stability encourages businesses to expand and take risks when economic

conditions are right, because in this state theres a rising demand and low interest rates.

Social

Some social aspects also affect a business like lifestyle trends, convenience, and

demographics. Lifestyle trend affects businesses like having a healthy lifestyle. Convenience a

factor that always seeks by the consumers. Demographics, which includes the income, gender,

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occupation, are various traits that can be used to determine product preferences or buying

behaviors of consumers.

Technological

The rise of social media like Facebook, Twitter, and Instagram helps the business to be

known by the public. These social media can be a source for advertising the business. It also a

way to communicate to consumers and it helps business to get a brand.

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 CHAPTER III:

Technical Study

A. Product Description

In Bento Express we are offering take out packed lunch with complete set of meal. There

are main dish, side dish, rice and dessert. We offer 3 different menu every week. There are

three types of main dish. Pork, chicken and beef and vegetables for the side dish. Fruits and

pastries for the dessert.

B. Product Pricing

Chicken Pork Fish

Breakfast Php 55-75 Php 55-75 Php 45-65
Lunch Php 55-75 Php 50-65 Php 50-70

C. Floor plan

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D. Business Process Products

Picture of
Bento the finished
Bento Box
Expres
s

The first thing Arrange the

to do is buy the meal in the
necessary
bento box
ingredients
from the

Prepare the Cook what

Inventory necessary is in the
ingredients menu
for different
meals

Cook what is in
the menu

Finished
Arrange the Bento Box
meal in the
E. Business Location (Vicinity of the Map)
bento box

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 F. Machineries and Equipment

Equipment Acquisition Quantity Origin Service Life Total Amount

cost (years)

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Electric Stove 14,000 PHP 1 Local 5 14,000 PHP

Kitchen 1,500 PHP 1 (set) Local 5 1,500 PHP

Utensils
Freezer 10,000 PHP 1 Local 5 10,000 PHP

Frying pan 5,000 PHP 1 Local 5 5,000 PHP

Cooking pot 5,000 PHP 1 Local 5 5,000 PHP

Microwave 5,000 PHP 1 Local 5 5,000 PHP

Oven
Plastic Spoon 15 PHP/pack 500 Local 1 week 300 PHP

(25 pcs)
Plastic Fork 15 PHP/pack 500 Local 1 weeka 300 PHP

(25pcs)

G. Business Logo

The founders created this logo as the symbol of the business enterprise Bento

Express. The logo is inspired by the Japanese animation to portray the Japanese culture of

creating Bento Boxes and incorporating art in their food presentation. The letterings used

also portrays this inclination as it is modeled after Japanese characters.

H. Work Schedule

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 Workers Schedule

Cashier Monday Saturday

6:00 AM 5:00 PM
Cook Monday Saturday

6:00 AM 5:00 PM
Packaging Monday Saturday

6:00 AM 5:00 PM
Cleaning Monday Saturday

6:00 AM 5:00 PM

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 Chapter VI: Management Study

A. Form of Ownership

Partnership

The form of business ownership Bento Express is partnership. Two or more people will

manage the business and invest their money, time, skills and expect to share in the profits and

losses of the business. Our company is composed of 8 persons who have contribution in running

a business. Each person is assigned with differently responsibility in the company.

B. Vision/Mission

Vision

To dedicate ourselves in serving our customer healthy and complete set of food in one

packed lunch in a fast way to satisfy their needs and to be known as on the best take out

restaurants.

Mission

To ensure that we will offer high quality of food in affordable price. We will make sure

that our customer will experience new taste and new way of eating and maintain the good and

fast service.

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Core Values

Teamwork helping each other in order to achieve our goal of providing fast service
Respect we prioritized our customers feedback and satisfying their needs
Creativity we serve food that are appealing to the eyes and stimulates appetite
Responsibility- by assigning tasks to every member of the enterprise, the importance of

work delegation and diligence are emphasized

Cleanliness- by prioritizing proper hygiene and cleanliness of the workplace, we ensure

that the meals we serve our consumers are safe.

C. Capitalization

The initial capital for Bento Express is Php 1500,000. The contribution of each

partner is Php 21,428.

D. Organizational Chart

Rhainielle P. Regadillo
Capitalist / Owner

Crystalin Johne Cristine Jacob Guadee Mae King Remo

Alejo Simbajon Vaquez
Financial Service
Cashier Packaging Hygiene

Ma. Christina Biol Alwyn John Tejada

Assistant Cook Packaging

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Man Power Requirement

Job Description

Rhainielle Regadillo is the Capitalist. She is the one who is responsible for providing the

capital and financial support in the business.

Cristine Jacob is the Financial Service Cashier. She is the one who is responsible for

receiving payment in cash and taking orders. She is also in charge of all the expenses within the

company.

Crystalin Johne Alejo and Ma. Christina Biol are the Head and Assistant Cook. They are

the one who is responsible in cooking all the menu offered and maintain the quality of the food.

GuadeeSimbajon and Alwyn Tejada are the responsible Packaging. They are the one who

will prepare the food that will be serve to the customers.

King Remo Vasquez is in charge of the Cleanliness. He is the one who is responsible for

maintaining the cleanliness of the working place and the tools used in cooking.

E. Organizational Policies

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Employment

1. The employee must be 18 years of age and above.

2. Must be a High School or College graduate.
3. At least two years of working experience
4. Must be knowledgeable in cooking, packing, and serving.
5. Must submit some health requirements including:
X-ray examination,
CBC,
Drug test, etc.
6. Complete the following requirements:
Resume/Curriculum Vitae
Medical examination
Biodata
Voters Identification card
2x2 I.D. picture

Classification of Employees

Status

With at least graduate of High School and willingness to work for a minimum wage

Orientation

The business orientation is part of a long-term investment in a new employee. Bento

Express will have an initial process that provides easy access to basic information in services,

gives clarification and allows new employees to take an active role in the business.

Introduce new employees to their new environment in food and service industry.
Introduce to co-workers and assigning a mentor.
Review employee handbook and paperwork
Review goals and job expectations
Provide training and shadowing
Schedule a lunch
Set an evaluation period

24 | P a g e
Contract of Employment

Bento Express contract state what the employee is entitled to receive in terms of

company policy, company benefits and labor legislation, and what the employer will provide in

terms of benefits and labor legislation.

It will also regulate the behavior of the employee in the workplace because all company

and policies and procedures, as well as disciplinary code, form a part of the employment

contract.

Contract of Employment

Name & Address of Employer: _______________________________________

_______________________________________

(herein after referred to as the employer)

and

Name & Address of Employee: _______________________________________

_______________________________________

(herein after referred to as the employee)

1. Commencement

This contract will begin on and continue until terminated as set out in clause 4.

2. Place of work

3. Job description

Job Title .

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(e.g.. Domestic worker, child minder, gardener, etc)

Duties ..

4. Termination of employment

Either party can terminate this agreement with four weeks written notice. In the

case where an employee is illiterate notice may be given by that employee

verbally.

5. Wage

5.1 The employees wage shall be paid in cash on the last working R.

day of every week/month and shall be:

5.2 The employee shall be entitled to the following

allowances/payment in kind:

5.2.1 A weekly/monthly transport allowance of R.

5.2.2 Meals per week/month to the value of R.

5.2.3 Accommodation per week/month to the value of R.

26 | P a g e
 5.3 The total value of the above remuneration shall be R.

5.4 The employer shall review the employees salary/wage once a year.

6. Hours of work

6.1 Normal working hours will be from a.m. to . p.m. on

Mondays to Fridays and from a.m. to ..p.m. on Saturdays.

6.2 Overtime will only be worked if agreed upon between the parties from time to

time.

6.3 The employee will be paid for overtime at the rate of one and a half times

his/her total wage as set out in clause 5.3.

7. Meal Intervals

The employee agrees to a lunch break of one hour/30 minutes (delete the one that

is that not applicable). Lunchtime will be taken from to

daily.

8. Sunday work

Any work on Sundays will be by agreement between the parties from time to

time.

If the employee works on a Sunday he/she shall be paid double the wage for each

hour worked.

9. Public Holidays

The employee will be entitled to all official public holidays on full pay.

If an employee does not work on a public holiday, he/she shall receive normal

27 | P a g e
 payment for that day.

If the employee works on a public holiday he/she shall be paid double.

10. Annual Leave

10.1 The employee is entitled to.. days paid leave after every 12 months

of continuous service. Such leave is to be taken at times convenient to the

employer and the employer may require the employee to take his/her leave at

such times as coincide with that of the employer.

11. Sick leave

11.1 During every sick leave cycle of 36 months the employee will be entitled to

an amount of paid sick leave equal to the number of days the employee would

normally work during a period of six weeks.

11.2 During the first six months of employment the employee will entitled to one

days paid sick leave for every 26 days worked.

11.3 The employee is to notify the employer as soon as possible in case of his/her

absence from work through illness.

12. Maternity leave

(Tick the applicable clauses in the space provided).

12.1 The employee will be entitled to . days maternity leave without pay; or

12.2 The employee will be entitled to days maternity leave on pay

13. Family responsibility leave

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 The employee will be entitled to three days family responsibility leave during

each leave cycle.

14. Deductions from remuneration

The employer may not deduct any monies from the employees wage unless the

employee has agreed to this in writing on each occasion.

15. Accommodation

(Tick the applicable boxes).

15.1 The employee will be provided with accommodation for as long as the employee is

in the service of the employer, and which shall form part of his/her remuneration

package

15.2 The accommodation may only be occupied by the worker, unless prior arrangement

with the employer.

15.3 Prior permission should be obtained for visitors who wish to stay the night.

However where members of the employees direct family are visiting, such

permission will not be necessary.

16. Clothing (Delete this clause if not applicable)

sets of uniforms will be supplied to the employee by the employer and

will remain the property of the employer.

17. Other conditions of employment or benefits

29 | P a g e
.

18. General

Any changes to this agreement will only be valid if they are in writing and have

been agreed and signed by both parties.

THUS DONE AND SIGNED AT ___________________ ON THIS ____________ DAY OF

______________________, 200_.

____________________ ___________________

EMPLOYER EMPLOYEE

Witnesses:
Working Schedule

Article 83. Normal hours of work. The normal hours of work of any employee shall not

exceed eight (8) hours a day.

Article 83.Hours worked. Hours worked shall include (a) all time during which an

employee is required to be on duty or to be at a prescribed workplace; and (b) all time

during which an employee is suffered or permitted to work.

Rest periods of short duration during working hours shall be counted as hours worked.
Article 85. Meal periods. Subject to such regulations as the Secretary of Labor may

prescribe, it shall be the duty of every employer to give his employees not less than sixty

(60) minutes time-off for their regular meals.

30 | P a g e
Personnel

Personnel in Bento Express provides assistance in the management. These people are

concerned in all kinds of policies related to personnel or workforce that can be framed out

effectively by the personnel manager.

Attendance/Punctuality

Deduction of wages is required for every late hour especially of absences without notice.

Compensation

Salary of wages

There will be a minimum wage for the workers for every regular 8 hours of labor and will

receive their salaries within their scheduled day of work. It is cash based payment.

Article 102. Forms of payment. No employer shall pay the wages of an employee by means of

promissory notes, vouchers, coupons, tokens, tickets, chits, or any object other than legal tender,

even when expressly requested by the employee.

Payment of wages by check or money order shall be allowed when such manner of payment is

customary on the date of effectivity of this Code, or is necessary because of special

circumstances as specified in appropriate regulations to be issued by the Secretary of Labor and

Employment or as stipulated in a collective bargaining agreement.

Accidental Insurance

31 | P a g e
 We will give special benefits to those who will be injured or any unexpected events

during their service hours only.

F. Code of Ethics
Bento Express will maintain the utmost level of business ethics in every responsibilities

and duties in the business. We aim to develop the highest quality of product, services,

operations our business has to offer that will cultivate and encourage the respect, honesty

and responsibility of employees. This values will constantly improve in all types of

communications and transactions.

G. Code of Conduct

This Code of Conduct helps to enhance the companys moral behavior

which creates ethical standard. It protects the companys reputation and the

employees. It produces positive relationship inside the business to avoid

discrimination.

Responsibility

The employees are expected to be diligent and entrusted by assigning them tasks to show

their responsibility in the enterprise. The importance of diligence in the work place will uphold

the business by their commitment in every tasks.

Trust

The employees are expected to build trust in one another to ensure that the business will be

successful. This will be the basis of the success of the business, by displaying their trust and

uphold it for their firmness of their commitment in the business.

Respect

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 The employees shall treat everyone with respect specially the customers to show their

commitment in upholding the business to be successful. This contributes to the overall success of

the business when an employee shows respects with one another and with the customers.

NOTICE OF DISCIPLINARY ACTION

In accordance with the due process requirements of the Labor Code, as amended, all

employees found or reported to have committed a violation of the company rules and regulations

shall be given a written notice to explain, and shall be given the opportunity to explain why no

disciplinary action should be imposed against him. Thereafter, any disciplinary action to be

imposed by the management shall be again be indicated in writing and duly furnished to the

affected employee.

CODE OF CONDUCT

Without in any limiting the prerogative of the company to amend, modify, revoke or add

to the following list of offenses, the following acts and mere attempts to commit such acts, even

if unsuccessful, shall warrant the corresponding disciplinary actions.

KINDS OF PENALTIES

(A) Verbal Reprimand and Explanation

- Employees who violated or made offenses against the companys code of ethics or the

mandatory rules and regulations will be subjected to verbal reprimanding or warning

with the supervisor or manager against repetition of such violation(s) in the future.
(B) Written Warning

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 - Employees who violated more severe offenses or subjected for their offense against

the companys code of ethics or rules and regulations will receive an official Written

Warning from the management with possible corresponding disciplinary action.

(C) Suspension (3 day or 6 day)
- Suspension may be implemented upon the employee if he has committed for the

second or third time after given the initial written warnings. He will be detached from

the company within a designated period of time without payment. Suspension may

also be issued at first offense if the severity of the offense is deemed worthy.
(D) Termination
- Termination will be given to employees who have committed a major offense. The

employee will be dishonorably separated from the organization.

(E) Fines or Deductions
- Any damages in company property made or because of the fault an employee shall be

fined and paid by deduction in the salary of the employee at fault. The company shall

be open for negotiations of the employee at fault regarding the process of salary

deduction.

OFFENSES PENALTIES (FOR NUMBER OF TIMES)

V WW S-3 S-6 T
*Tardiness (times within a month) 1st 2nd 3rd 4th 5th
*Absence without leave 1st 2nd 3rd 4th 5th
*Loitering or unauthorized leaving of
1st 2nd 3rd 4th
duty
*Extending break period 1st 2nd 3rd 4th 5th
*Unauthorized use of company time for
1st 2nd 3rd 4th
personal reasons
*Insubordinate or disobedience to
1st 2nd 3rd
superiors
*Negligence or carelessness 1st 2nd 3rd 4th 5th
*Unauthorized use or misuse of 1st 2nd 3rd

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company property
*Willful destruction of company
1st 2nd
properties
*Discourtesy towards consumers,
1st 2nd 3rd 4th
suppliers, superiors, and co-workers
*Using profane language or obscene
1st 2nd
language to superiors or customers
*Stealing or attempting to steal

properties of the company or of the co- 1st

workers
*Failure to comply with company rules

and standards on security & safety and 1st 2nd 3rd 4th

health & sanitation

*Immorality, unprofessional or
1st
scandalous acts
OFFENSES V WW S-3 S-6 T

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