Troubleshooting Problem Drawings

Assuming you have already restarted your drawing session and or your machine...

Does it still
happen if
Does this happen only
someone
YES on one persons NO
different logs on
machine?
to that same
machine

Still Not fixed?

The drawing or
Problem is likely
its xrefs are
Try Using with Windows User
likely the
YES NO KHAResetVariables Profile or Users
problem.
Command variables
CALL
IS HELPDESK

Does it still
Try the 2 following commands
happen if the Problem is likely with
CleanItUp
original user logs YES Drawing or User
AND
into someone settings
KHAResetVariables
else's computer?

If you make a
backup and Does the file
unload all the YES have XREFS
xrefs does that or Images?
NO fix the problem?

NO NO
Problem is likely
with User Windows
Profile or Users
variables
CALL
Ditch the Backup. Please Run the
IS HELPDESK
CleanItUp Command Using Hurricane
on all the drawings with the procedure Please contact
located in the Treasure Tip Tuesday one of the
Document. Tip #18 OR for you could Regional CAD
even try the RegAppKiller command that Coordinators
is described in the Technique Thursday
document tip #17.