Professional Documents
Culture Documents
Clashing Views in
Clashing Views in
Alison Alexander
University of Georgia
and
Jarice Hanson
University of Massachusetts at Amherst
Photo Acknowledgment
Cover image: Photos.com
Cover Acknowledgment
Maggie Lytle
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Preface
M ass communication is one of the most popular college majors in the
country, which perhaps reflects a belief in the importance of communications
systems, as well as students desires to work in one of the media or com-
munications industries. This book, which contains 36 selections presented
in a pro and con format, addresses 18 different controversial issues in mass
communications and society. The purpose of this volume, and indeed of
any course that deals with the social impact of media, is to create a literate
consumer of mediasomeone who can walk the fine line between a nave
acceptance of all media and a cynical disregard for any positive benefits that
they may offer.
Media today reflect the evolution of industries that have spread their
reach to multiple types of media, and indeed, to more nations of the world
than ever before. In the United States we have seen the impact of enter-
tainment media on many forms of public discoursenews, politics, education,
and more. We have also seen communication technologies rapidly enter the
home in a number of ways: through the Internet, and personal devices such as
iPods, personal digital assistants (PDAs), and cell phones. These many forms of
media extend our capacities to communicate and to consume media content,
and therefore, the study of media and society is very much a part of the way in
which we now live our lives by blending technologies and services, public and
private media uses, and public and private behaviors. In the near future, many
of the technologies we use today may be subsumed by yet newer technologies,
or greater use of those we already use. Film, television, radio, and print already
reach us through the Internet. Traditional wired telephones may soon become
a thing of the past. Since many of the issues in this volume are often in the
news (or even are the news!), you may already have opinions about them. We
encourage you to read the selections and discuss the issues with an open mind.
Even if you do not initially agree with a position or do not even understand
how it is possible to make the opposing argument, give it a try. Remember,
these problems often are not restricted to only two views; there may be many,
and we encourage you to discuss these topics as broadly as possible. We believe
that thinking seriously about media is an important goal.
Plan of the book This book is primarily designed for students in an intro-
ductory course in mass communication (sometimes called introduction to
mass media or introduction to mass media and society). The issues are such that
they can be easily incorporated into any media course regardless of how it
is organizedthematically, chronologically, or by medium. The 36 selections
have been taken from a variety of sources and were chosen because of their
usefulness in defending a position and for their accessibility to students.
Each issue in this volume has an issue introduction, which sets the
stage for the debate as it is argued in the YES and NO selections. Each issue
concludes with a postscript that makes some final observations about the
v
f r ont mat t er . f m Page vi F r i day, Mar ch 1 7 , 2 0 0 6 1 1 : 0 8 AM
vi PREFACE
selections, points the way to other questions related to the issue, and offers
suggestions for further reading on the issue. The introductions and post-
scripts do not preempt what is the readers own task: to achieve a critical
and informed view of the issues at stake. In reading an issue and forming
your own opinion you should not feel confined to adopt one or the other
of the positions presented. Some readers may see important points on both
sides of an issue and may construct for themselves a new and creative
approach. Such an approach might incorporate the best of both sides, or it
might provide an entirely new vantage point for understanding. Relevant
Internet site addresses (URLs) that may prove useful as starting points for
further research are provided on the On the Internet page that accompanies
each part opener. At the back of the book is a listing of all the contributors to
this volume, which will give you additional information on the communica-
tion scholars, practitioners, policymakers, and media critics whose views are
debated here.
PREFACE vii
Alison Alexander
University of Georgia
Jarice Hanson
University of Massachusetts, Amherst
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f r ont mat t er . f m Page ix F r i day, Mar ch 1 7 , 2 0 0 6 1 1 : 0 8 AM
Contents In Brief
PART 1 Media and Social Issues 1
Issue 1. Are American Values Shaped by the Mass Media? 2
Issue 2. Is Television Harmful for Children? 25
Issue 3. Do African American Stereotypes Still Dominate Entertainment
Television? 48
ix
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Contents
Preface v
Introduction xvii
CONTENTS xi
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CONTENTS xiii
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xiv CONTENTS
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CONTENTS xv
xvi CONTENTS
Contributors 369
Index 373
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Introduction
Ways of Thinking About
Mass Media and Society
Alison Alexander and Jarice Hanson
xviii INTRODUCTION
media environments. While the mass media still exist in the forms of radio,
television, film, and general interest newspapers and magazines, many media
forms today are hybrids of mass and personal media technologies that
open a new realm of understanding about how audiences process the mean-
ing of the messages. Digital technologies and distribution forms have created
many opportunities for merging (or converging) media. Time-shifting, mem-
ory, storage of information, and truth all play important roles in the use of
Internet communication, and call our attention to aspects of the communica-
tive process that need fresh examination.
Still, most of the new services and forms of media rely, in part, on the
major mass media distribution forms and technologies of television, radio,
film, and print. The challenge, then, is to understand how individuals in
society use media in a variety of formats and contexts, and how they make
sense of the messages they take from the content of those media forms.
As we look at U.S. history, we can see that almost every form of media
was first subject to some type of regulation by the government, or by the
media industry itself. This has changed over the years, so that we now have a
virtually unregulated media environment in which the responsibility for the
content of media no longer rests with higher authorities. We, as consumers,
are asked to be critical of that media which we consume. This requires that
we be educated consumers, rather than relying on standards and practices of
industry, or government intervention into questionable content. While this
may not seem like a big problem for adult consumers, the questions and
answers become more difficult when we consider how children use the
media to form judgments, form opinions, or seek information.
The growing media landscape is changing our habits. The average Ameri-
can still spends over three hours a day viewing television, and in the average
home the television is on for over seven hours a day. Politics and political pro-
cesses have changed, in part, due to the way politicians use the media to reach
voters. A proliferation of television channels has resulted from the popularity
of cable, but does cable offer anything different from broadcast television? Vid-
eocassettes deliver feature-length films to the home, changing the traditional
practice of viewing film in a public place, and video distribution via the Inter-
net is now a practical option for anyone with transmission lines large enough
to download large files. The recording industry is still reeling over the impact of
MP3 and free software that allows consumers to sample, buy, or steal music
on line. Communications is now a multibillion-dollar industry and the third
fastest-growing industry in America. From these and other simple examples, it
is clear that the media have changed American society, but our understanding
of how and why remains incomplete.
Dynamics of Interaction
In recent years, the proliferation of new forms of media have changed on a
global scale. In the U.S., 98% of homes have at least one traditional wired-
telephone, while cell phone use continues to rise. Still, there are places in the
world where traditional wired-phone lines may be limited, or where access to
telephones is rare. There are some countries that have more cell phone use, per
f r ont mat t er . f m Page xi x F r i day, Mar ch 1 7 , 2 0 0 6 1 1 : 0 8 AM
INTRODUCTION xix
capita, than people in North America. In the U.S., over 98% of the population has
access to at least one television set, but in some parts of the world, televisions are
still viewed communally, or viewed only at certain hours of the day. The use of
home computers and the Internet has grown annually in the U.S., with a major-
ity of home computer users accessing their messages over high speed systems.
And yet, less than half of the people of the world have access to the Web. These
figures demonstrate that the global media environment is still far from equitable,
and they suggest that different cultures may use the media in different ways.
But apart from questions of access and available content, many funda-
mental questions about the power of media remain the same. How do audi-
ences use the media available to them? How do message senders produce
meaning? How much of the meaning of any message is produced by the audi-
ence? One increasingly important question for discussion is how do additional
uses of media change our interpersonal environments and human interactions?
In the early years of the 21st century, many of the institutions we have
come to depend upon are undergoing massive changes. The recording industry
is perhaps one of the most rapidly changing fields, with micro-radio, web-
streaming, and subscription services offering different alternatives for message
distribution. We have branched from the ethical and legal issues of music down-
loading to issues of copyright ownership and peer-to-peer file transfer protocols.
Many of the industries that youve grown up with are undergoing massive
changes due to new ownership rules, competition, and industry change. We can
expect to continue to see threats and challenges to our traditional media systems
in the future. Even the ubiquitous personal computer could become obsolete
with personal desk assistants (PDAs) offering cheaper, more portable forms of
computing, and the ability to store information at remote locations.
xx INTRODUCTION
INTRODUCTION xxi
cultures, which were sometimes at odds with Western notions of a free press.
The Third World countries concern dealt with power as imposed upon a nation
from outside, using media as a vehicle for cultural dependency and imperialism.
Many of the questions for media researchers in the 21st century deal
with the continued fragmentation of the audience, caused by greater choice
of channels and technologies for both traditional, and new communication
purposes. The power of some of these technologies to reach virtually any
place on the globe within fractions of a second will continue to pose ques-
tions of access to media, and the meaning of the messages transmitted. As
individuals become more dependent upon the Internet for communication
purposes, the sense of audience will further be changed as individual users
choose what they want to receive, pay for, and keep. For all of these reasons,
the field of media research is rich, growing, and challenging.
1. Are the media unifying or fragmenting? Does media content help the
socialization process or does it create anxiety or inaccurate portrayals
of the world? Do people feel powerless because they have little ability
to shape the messages of media?
2. How are our basic institutions changing as we use media in new,
and different ways? Do media support or undermine our political
processes? Do they change what we think of when we claim to live
in a democracy? Do media operate in the public interest, or do
media serve the rich and powerful corporations quest for profit?
Can the media do both simultaneously?
3. Whose interests do the media represent? Do audiences actively
work toward integrating media messages with their own experi-
ences? How do new media technologies change our traditional
ways of communicating? Are they leading us to a world in which
interpersonal communication is radically altered because we rely
on information systems to replace many traditional behaviors?
Summary
We live in a media-rich environment where almost everybody has access to
some forms of media, and some choices in content. As new technologies and
services are developed, are they responding to the problems that previous
media researchers and the public have detected? Over time, individuals have
improved their ability to unravel the complex set of interactions that ties the
media and society together, but they need to continue to question past results,
new practices and technologies, and their own evaluative measures. When
people critically examine the world around thema world often presented by
the mediathey can more fully understand and enjoy the way they relate as
individuals, as members of groups, and as members of a society.
Ont heI nt er net . f m Page xxi i F r i day, Mar ch 1 7 , 2 0 0 6 1 1 : 0 8 AM
http://www.uiowa.edu/~commstud/
resources/gemeral.html
http://www.kff.org
Wikipedia
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http://www.wikipedia.com
http://www.wga.org
xxii
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ISSUE 1
Are American Values Shaped
by the Mass Media?
YES: Herbert I. Schiller, from The Mind Managers (Beacon
Press, 1973)
ISSUE SUMMARY
Schiller outlines the five myths that structure media content and manip-
ulate consciousness. These myths function to reproduce the status quo and
maintain existing social power structures. Despite changes in technologies and
practices, Schiller argues that the ideological core of media messages remains
the same. He is not alone in his concern that electronic media are negatively
influencing our society. There are a number of mass communication scholars
from the critical and cultural perspectives who are concerned that the power of
media to shape attitude and opinions, paired with the power of media organi-
zations to craft messages, will inevitably result in a recreation of current power
structures, which inequitably divide social resources.
Newcomb and Hirsch offer the opposite interpretation. They assert that
television operates as a cultural forum and is central to the process of public
thinking. It is in the stories that media tell, that the nation creates, recreates
and maintains its sense of self. In part, the effects of mass media on American
values may be explained by examining the limits and effectiveness of popu-
lar pluralism, and the processes by which that pluralism is created and main-
tained. Communication, according to Newcomb and Hirsch, is dependent
on shared meaning. Television is dependent upon pluralism more than
many other forms of discourse. So one must consider how television is impli-
cated in the creation of patterns of interpretation and the maintenance of
sharing that defines pluralism as an effective cultural norm.
The media are so pervasive it is hard to believe they do not have impor-
tant effects. Alternatively, many people do not believe that the media have
personally influenced them to buy products or have harmed them, nor do
they believe that the media hold a place of prime importance in shaping
their lives. In everyday experience, many people do not consider the media
as having an observable impact on them or on those around them. However,
to understand how the media may shape the attitudes of individuals and of
society, and how media may shape culture itself, requires that the reader stand
back from his or her personal experiences in order to analyze the arguments
presented on each side of this debate.
In the first selection, Schiller argues that U.S. media, through their taken
for granted myths help structure the practices and meanings around which
society takes shape. Ideology is not imposed but is systematically preferred by
certain features of television, whereas other oppositional ideas are ignored or
domesticated. Schiller was a powerful proponent of the theory that media is
structured by the economic conditions under which it operates.
In the second selection, Newcomb and Hirsch advance a cultural forum
model to understand the place of television in our society. Multiple mean-
ings are key in understanding how television operates to provide a forum for
the featuring of issues and ideas, and providing therefore a forum wherein
those issues become a focus of cultural concern. Rather than concentrating
on the fears of medias influence upon society, Newcomb and Hirsch push us
to examine their functions.
3
20950.fm Page 4 Monday, February 27, 2006 12:01 PM
Introduction
Americas media managers create, process, refine, and preside over the circula-
tion of images and information which determine our beliefs and attitudes and,
ultimately, our behavior. When they deliberately produce messages that do not
correspond to the realities of social existence, the media managers become
mind managers. Messages that intentionally create a false sense of reality and
produce a consciousness that cannot comprehend or wilfully rejects the actual
conditions of life, personal or social, are manipulative messages.
Manipulation of human minds, according to Paulo Freire, is an instru-
ment of conquest. It is one of the means by which the dominant elites try to
conform the masses to their objectives.1 By using myths which explain, justify,
and sometimes even glamorize the prevailing conditions of existence, manipu-
lators secure popular support for a social order that is not in the majoritys
long-term real interest. When manipulation is successful, alternative social
arrangements remain unconsidered. . . .
The permanent division of the society into two broad categories of win-
ners and losers arises and persists as a result of the maintenance, recogni-
tion, and, indeed, sanctification of the system of private ownership of
productive property and the extension of the ownership principle to all other
aspects of human existence. The general acceptance of this arrangement for
carrying on social activity makes it inevitable that some prosper, consolidate
their success, and join the dominant shapers and molders of the community.
The others, the majority, work on as mere conformists, the disadvantaged, and
the manipulated; they are manipulated especially to continue to participate, if
not wholeheartedly, at least positively, in the established routines. The system
gives them a return adequate to achieve some marks of economic status, and
manipulation leads them to hope that they might turn these routines to
greater personal advantage for themselves or their children.
It is not surprising that manipulation, as an instrument of control, should
reach its highest development in the United States. In America, more than
anywhere else, the favorable conditions we have briefly noted permit a large
fraction of the population to escape total suppression and thereby become
The Mind Managers by Herbert Schiller. Copyright 1973 by Herbert I. Schiller. Reprinted by
permission of Beacon House, Boston.
4
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In the newly settled United States, few restraints impeded the imposition
of an individualistic private entrepreneurial system and its accompanying
myths of personal choice and individual freedom. Both enterprise and myth
found a hospitable setting. The growth of the former and consolidation of the
latter were inevitable. How far the process has been carried is evident today in
the easy public acceptance of the giant multinational private corporation as an
example of individual endeavor. . . .
Privatism in every sphere of life is considered normal. The American life
style, from its most minor detail to its most deeply felt beliefs and practices,
reflects an exclusively self-centered outlook, which is in turn an accurate image
of the structure of the economy itself. The American dream includes a personal
means of transportation, a single-family home, the proprietor-operated busi-
ness. Such other institutions as a competitive health system are obvious, if not
natural, features of the privately organized economy. . . .
Though individual freedom and personal choice are its most powerful
mythic defenses, the system of private ownership and production requires
and creates additional constructs, along with the techniques to transmit
them. These notions either rationalize its existence and promise a great
future, or divert attention from its searing inadequacies and conceal the pos-
sibilities of new departures for human development. Some of these con-
structs and techniques are not exclusive to the privatistic industrial order,
and can be applied in any social system intent on maintaining its dominion.
Other myths, and the means of circulating them, are closely associated with
the specific characteristics of this social system.
2. The Myth of Neutrality For manipulation to be most effective, evidence
of its presence should be nonexistent. When the manipulated believe things are
the way they are naturally and inevitably, manipulation is successful. In short,
manipulation requires a false reality that is a continuous denial of its existence.
It is essential, therefore, that people who are manipulated believe in the
neutrality of their key social institutions. They must believe that government,
the media, education, and science are beyond the clash of conflicting social
interests. Government, and the national government in particular, remains the
centerpiece of the neutrality myth. This myth presupposes belief in the basic
integrity and nonpartisanship of government in general and of its constituent
partsCongress, the judiciary, and the Presidency. Corruption, deceit, and knav-
ery, when they occur from time to time, are seen to be the result of human weak-
ness. The institutions themselves are beyond reproach. The fundamental
soundness of the overall system is assured by the well-designed instrumentalities
that comprise the whole.
The Presidency, for instance, is beyond the reach of special interests,
according to this mythology. The first and most extreme manipulative use of
the Presidency, therefore, is to claim the nonpartisanship of the office, and to
seem to withdraw it from clamorous conflict. . . .
The chief executive, though the most important, is but one of many gov-
ernmental departments that seek to present themselves as neutral agents,
embracing no objectives but the general welfare, and serving everyone impar-
tially and disinterestedly. For half a century all the media joined in propagating
20950.fm Page 7 Monday, February 27, 2006 12:01 PM
the myth of the FBI as a nonpolitical and highly effective agency of law
enforcement. In fact, the Bureau has been used continuously to intimidate and
coerce social critics.
The mass media, too, are supposed to be neutral. Departures from even-
handedness in news reportage are admitted but, the press assure us, result
from human error and cannot be interpreted as flaws in the basically sound
institutions of information dissemination. That the media (press, periodicals,
radio, and television) are almost without exception business enterprises,
receiving their revenues from commercial sales of time or space, seems to
create no problems for those who defend the objectivity and integrity of the
informational services.3 . . .
Science, which more than any other intellectual activity has been inte-
grated into the corporate economy, continues also to insist on its value-free
neutrality. Unwilling to consider the implications of the sources of its funding,
the directions of its research, the applications of its theories, and the character
of the paradigms it creates, science promotes the notion of its insulation from
the social forces that affect all other ongoing activities in the nation.
The system of schooling, from the elementary through the university
level, is also, according to the manipulators, devoid of deliberate ideological
purpose. Still, the product must reflect the teaching: it is astonishing how large
a proportion of the graduates at each stage continue, despite all the ballyhoo
about the counterculture, to believe in and observe the competitive ethic of
business enterprise.
Wherever one looks in the social sphere, neutrality and objectivity are
invoked to describe the functioning of value-laden and purposeful activities
which lend support to the prevailing institutional system. Essential to the
everyday maintenance of the control system is the carefully nurtured myth
that no special groups or views have a preponderant influence on the countrys
important decision-making processes. . . .
3. The Myth of Unchanging Human Nature Human expectations can be
the lubricant of social change. When human expectations are low, passivity
prevails. There can, of course, be various kinds of images in anyones mind
concerning political, social, economic, and personal realities. The common
denominator of all such imagery, however, is the view people have of human
nature. What human nature is seen to be ultimately affects the way human
beings behave, not because they must act as they do but because they believe
they are expected to act that way. . . .
It is predictable that in the United States a theory that emphasizes the
aggressive side of human behavior and the unchangeability of human nature
would find approval, permeate most work and thought, and be circulated
widely by the mass media. Certainly, an economy that is built on and rewards
private ownership and individual acquisition, and is subject to the personal
and social conflicts these arrangements impose, can be expected to be gratified
with an explanation that legitimizes its operative principles. How reassur-
ing to consider these conflictful relationships inherent in the human condi-
tion rather than imposed by social circumstance! This outlook fits nicely too
with the antiideological stance the system projects. It induces a scientific and
20950.fm Page 8 Monday, February 27, 2006 12:01 PM
on TV, and over the radio, the daily quota of violent scenarios offered the
public is staggering. How is this carnival of conflict reconcilable with the media
managers intent to present an image of social harmony? The contradiction is
easily resolved.
As presented by the national message-making apparatus, conflict is
almost always an individual matter, in its manifestations and in its origin. The
social roots of conflict just do not exist for the cultural-informational manag-
ers. True, there are good guys and bad guys, but, except for such ritual-
ized situations as westerns, which are recognized as scenarios of the past, role
identification is divorced from significant social categories.
Black, brown, yellow, red, and other ethnic Americans have always fared
poorly in the manufactured cultural imagery. Still, these are minorities which all
segments of the white population have exploited in varying degrees. As for the
great social division in the nation, between worker and owner, with rare excep-
tions it has been left unexamined. Attention is diverted elsewheregenerally
toward the problems of the upward-striving middle segment of the population,
that category with which everyone is supposed to identify. . . .
Elite control requires omission or distortion of social reality. Honest exami-
nation and discussion of social conflict can only deepen and intensify resistance
to social inequity. Economically powerful groups and companies quickly get
edgy when attention is called to exploitative practices in which they are
engaged. Varietys television editor, Les Brown, described such an incident. Coca-
Cola Food Company and the Florida Fruit and Vegetable Association reacted
sharply to a TV documentary, Migrant, which centered on migrant fruit pick-
ers in Florida. Brown wrote that the miracle of Migrant was that it was televised
at all. Warnings were sent to NBC not to show the program because it was
biased. Cuts in the film were demanded, and at least one was made. Finally,
after the showing, Coca-Cola shifted all its network billings to CBS and ABC.5
On a strictly commercial level, the presentation of social issues creates
uneasiness in mass audiences, or so the audience researchers believe. To be safe,
to hold onto as large a public as possible, sponsors are always eager to eliminate
potentially controversial program material.
The entertainments and cultural products that have been most successful
in the United States, those that have received the warmest support and public-
ity from the communications system, are invariably movies, TV programs,
books, and mass entertainments (i.e., Disneyland) which may offer more than
a fair quota of violence but never take up social conflict. . . .
5. The Myth of Media Pluralism Personal choice exercised in an environ-
ment of cultural-information diversity is the image, circulated worldwide, of
the condition of life in America. This view is also internalized in the belief
structure of a large majority of Americans, which makes them particularly
susceptible to thoroughgoing manipulation. It is, therefore, one of the central
myths upon which mind management flourishes. Choice and diversity,
though separate concepts, are in fact inseparable; choice is unattainable in any
real sense without diversity. If real options are nonexistent, choosing is either
meaningless or manipulative. It is manipulative when accompanied by the
illusion that the choice is meaningful.
20950.fm Page 10 Monday, February 27, 2006 12:01 PM
Though it cannot be verified, the odds are that the illusion of informa-
tional choice is more pervasive in the United States than anywhere else in the
world. The illusion is sustained by a willingness, deliberately maintained by
information controllers, to mistake abundance of media for diversity of content. . . .
The fact of the matter is that, except for a rather small and highly selective
segment of the population who know what they are looking for and can there-
fore take advantage of the massive communications flow, most Americans are
basically, though unconsciously, trapped in what amounts to a nochoice infor-
mational bind. Variety of opinion on foreign and domestic news or, for that mat-
ter, local community business, hardly exists in the media. This results essentially
from the inherent identity of interests, material and ideological, of property-
holders (in this case, the private owners of the communications media), and
from the monopolistic character of the communications industry in general.
The limiting effects of monopoly are in need of no explanation, and
communications monopolies restrict informational choice wherever they
operate. They offer one version of realitytheir own. In this category fall most
of the nations newspapers, magazines, and films, which are produced by
national or regional communications conglomerates. The number of American
cities in which competing newspapers circulate has shrunk to a handful.
While there is a competition of sorts for audiences among the three major
TV networks, two conditions determine the limits of the variety presented.
Though each network struggles gamely to attract as large an audience as possible,
it imitates its two rivals in program format and content. If ABC is success-
ful with a western serial, CBS and NBC will in all likelihood compete with
shoot-em-ups in the same time slot. Besides, each of the three national net-
works is part of, or is itself, an enormous communications business, with the
drives and motivations of any other profit-seeking enterprise. This means that
diversity in the informational-entertainment sector exists only in the sense that
there are a number of superficially different versions of the main categories of
program. For example, there are several talk shows on late-night TV; there may
be half a dozen private-eye, western, or law-and-order TV serials to choose
from in prime time; there are three network news commentators with different
personalities who offer essentially identical information. One can switch the
radio dial and get round-the-clock news from one or, at most, two news services;
or one can hear Top 40 popular songs played by competing disc jockeys.
Though no single program, performer, commentator, or informational bit
is necessarily identical to its competitors, there is no significant qualitative difference.
Just as a supermarket offers six identical soaps in different colors and a drugstore
sells a variety of brands of aspirin at different prices, disc jockeys play the same
records between personalized advertisements for different commodities. . . .
Yet it is this condition of communicational pluralism, empty as it is of
real diversity, which affords great strength to the prevailing system of con-
sciousness-packaging. The multichannel communications flow creates confi-
dence in, and lends credibility to, the notion of free informational choice.
Meanwhile, its main effect is to provide continuous reinforcement of the status
quo. Similar stimuli, emanating from apparently diverse sources, envelop the
listener/viewer/reader in a message/image environment that ordinarily seems
20950.fm Page 11 Monday, February 27, 2006 12:01 PM
uncontrolled, relatively free, and quite natural. How could it be otherwise with
such an abundance of programs and transmitters? Corporate profit-seeking,
the main objective of conglomeratized communications, however real and
ultimately determining, is an invisible abstraction to the consumers of the cul-
tural images. And one thing is certain: the media do not call their audiences
attention to its existence or its mode of operation. . . .
The fundamental similarity of the informational material and cultural mes-
sages that each of the mass media independently transmits makes it necessary to
view the communications system as a totality. The media are mutually and con-
tinuously reinforcing. Since they operate according to commercial rules, rely on
advertising, and are tied tightly to the corporate economy, both in their own
structure and in their relationships with sponsors, the media constitute an indus-
try, not an aggregation of independent, freewheeling informational entrepre-
neurs, each offering a highly individualistic product. By need and by design, the
images and messages they purvey are, with few exceptions, constructed to achieve
similar objectives, which are, simply put, profitability and the affirmation and
maintenance of the private-ownership consumer society.
Consequently, research directed at discovering the impact of a single TV
program or movie, or even an entire category of stimuli, such as violence on
TV can often be fruitless. Who can justifiably claim that TV violence is inducing
delinquent juvenile behavior when violence is endemic to all mass communica-
tions channels? Who can suggest that any single category of programming is
producing male chauvinist or racist behavior when stimuli and imagery carrying
such sentiments flow unceasingly through all the channels of transmission?
It is generally agreed that television is the most powerful medium; cer-
tainly its influence as a purveyor of the systems values cannot be overstated.
All the same, television, no matter how powerful, itself depends on the absence
of dissonant stimuli in the other media. Each of the informational channels
makes its unique contribution, but the result is the samethe consolidation of
the status quo.
Notes
1. Paulo Freire, Pedagogy of the Oppressed (New York: Herder and Herder,
1971), p. 144.
2. C. B. MacPherson, The Political Theory of Possessive Individualism (Oxford:
Clarendon Press, 1962).
3. Henry Luce, the founder of Time, Life, Fortune, Sports Illustrated, and other
mass circulation magazines, knew otherwise. He told his staff at Time:
The alleged journalistic objectivity, a claim that a writer presents facts
without applying any value judgment to them [is] modem usageand
that is strictly a phony. It is that that I had to renounce and denounce. So
when we say the hell with objectivity, that is what we are talking about.
W. A. Swanberg, Luce and His Empire (New York: Charles Scribners Sons,
1972), p. 331.
4. The Social Engineers Retreat Under Fire, Fortune, October 1972, p. 3.
5. Les Brown, Television: The Business Behind The Box (New York: Harcourt,
Brace Jovanovich, 1971), pp. 196203.
26769.fm Page 12 Monday, February 27, 2006 12:02 PM
NO
Horace Newcomb and
Paul M. Hirsch
A cultural basis for the analysis and criticism of television is, for us, the
bridge between a concern for television as a communications medium, central
to contemporary society, and television as aesthetic object, the expressive
medium that, through its storytelling functions, unites and examines a culture.
The shortcomings of each of these approaches taken alone are manifold.
The first is based primarily in a concern for understanding specific mes-
sages that may have specific effects, and grounds its analysis in communica-
tion narrowly defined. Complexities of image, style, resonance, narrativity,
history, metaphor, and so on are reduced in favor of that content that can be
more precisely, some say more objectively, described. The content categories
are not allowed to emerge from the text, as is the case in naturalistic observa-
tion and in textual analysis. Rather they are predefined in order to be measured
more easily. The incidence of certain content categories may be cited as signifi-
cant, or their effects more clearly correlated with some behavior. This con-
cern for measuring is, of course, the result of conceiving television in one way
rather than another, as communication rather than as art.
The narrowest versions of this form of analysis need not concern us here.
It is to the best versions that we must look, to those that do admit to a range of
aesthetic expression and something of a variety of reception. Even when we
examine these closely, however, we see that they often assume a monolithic
meaning in television content. The concern is for dominant messages
embedded in the pleasant disguise of fictional entertainment, and the concern
of the researcher is often that the control of these messages is, more than any-
thing else, a complex sort of political control. The critique that emerges, then,
is consciously or unconsciously a critique of the society that is transmitting
and maintaining the dominant ideology with the assistance, again conscious
or unconscious, of those who control communications technologies and busi-
nesses. (Ironically, this perspective does not depend on political perspective or
persuasion. It is held by groups on the right who see American values being
subverted, as well as by those on the left who see American values being
imposed.)
Such a position assumes that the audience shares or gets the same mes-
sages and their meanings as the researcher finds. At times, like the literary
From Horace Newcomb and Paul M. Hirsch, Television as a Cultural Forum: Implications for
Research, Quarterly Review of Film Studies, vol. 8 (Summer 1983). Copyright 1983 by Overseas
Publishers Association. Reprinted by permission of Gordon and Breach Publishers and Horace
Newcomb.
12
26769.fm Page 13 Monday, February 27, 2006 12:02 PM
critic, the researcher assumes this on the basis of superior insight, technique, or
sensibility. In a more scientific manner the researcher may seek to establish a
correlation between the discovered messages and the understanding of the
audience. Rarely, however, does the message analyst allow for the possibility
that the audience, while sharing this one meaning, may create many others
that have not been examined, asked about, or controlled for.
The television critic on the other hand, often basing his work on the
analysis of literature or film, succeeds in calling attention to the distinctive
qualities of the medium, to the special nature of television fiction. But this
approach all too often ignores important questions of production and recep-
tion. Intent on correcting what it takes to be a skewed interest in such matters,
it often avoids the business of television and its technology. These critics,
much like their counterparts in the social sciences, usually assume that viewers
should understand programs in the way the critic does, or that the audience is
incapable of properly evaluating the entertaining work and should accept the
critics superior judgment.
The differences between the two views of what television is and does rest,
in part, on the now familiar distinction between transportation and ritual views
of communication processes. The social scientific, or communication theory
model outlined above (and we do not claim that it is an exhaustive description)
rests most thoroughly on the transportation view. As articulated by James Carey,
this model holds that communication is a process of transmitting messages at a
distance for the purpose of control. The archetypal case of communication then
is persuasion, attitude change, behavior modification, socialization through the
transmission of information, influence, or conditioning.1
The more literary or aesthetically based approach leans toward, but
hardly comes to terms with, ritual models of communication. As put by Carey,
the ritual view sees communication not directed toward the extension of mes-
sages in space but the maintenance of society in time; not the act of imparting
information but the representation of shared beliefs.2
Carey also cuts through the middle of these definitions with a more suc-
cinct one of his own: Communication is a symbolic process whereby reality is
produced, maintained, repaired, and transformed.3 It is in the attempt to
amplify this basic observation that we present a cultural basis for the analysis of
television. We hardly suggest that such an approach is entirely new, or that
others are unaware of or do not share many of our assumptions. On the con-
trary, we find a growing awareness in many disciplines of the nature of sym-
bolic thought, communication, and action, and we see attempts to understand
television emerging rapidly from this body of shared concerns.4
i
Our own model for television is grounded in an examination of the cultural role
of entertainment and parallels this with a close analysis of television program
content in all its various textual levels and forms. We focus on the collective, cul-
tural view of the social construction and negotiation of reality, on the creation of
what Carey refers to as public thought.5 It is not difficult to see television as
26769.fm Page 14 Monday, February 27, 2006 12:02 PM
central to this process of public thinking. As Hirsch has pointed out,6 it is now
our national medium, replacing those mediafilm, radio, picture magazines,
newspapersthat once served a similar function. Those who create for such
media are, in the words of anthropologist Marshall Sahlins, hucksters of the
symbol.7 They are cultural bricoleurs, seeking and creating new meaning in the
combination of cultural elements with embedded significance. They respond to
real events, changes in social structure and organization, and to shifts in attitude
and value. They also respond to technological shift, the coming of cable or the
use of videotape recorders. We think it is clear that the television producer
should be added to Sahlinss list of hucksters. They work in precisely the man-
ner he describes, as do television writers and, to a lesser extent, directors and
actors. So too do programmers and network executives who must make deci-
sions about the programs they purchase, develop, and air. At each step of this
complicated process they function as cultural interpreters.
Similar notions have often been outlined by scholars of popular culture
focusing on the formal characteristics of popular entertainment.8 To those
insights cultural theory adds the possibility of matching formal analysis with
cultural and social practice. The best theoretical explanation for this link is sug-
gested to us in the continuing work of anthropologist Victor Turner. This work
focuses on cultural ritual and reminds us that ritual must be seen as process
rather than as product, a notion not often applied to the study of television,
yet crucial to an adequate understanding of the medium.
Specifically we make use of one aspect of Turners analysis, his view of the
liminal stage of the ritual process. This is the in between stage, when one is
neither totally in nor out of society. It is a stage of license, when rules may be
broken or bent, when roles may be reversed, when categories may be over-
turned. Its essence, suggests Turner,
i
This new perspective requires that we revise some of our notions regarding
television analysis, criticism, and research. The function of the creator as brico-
leur, taken from Sahlins, is again indicated and clarified. The focus on uncom-
mon sense, on the freedom afforded by the idea of television as a liminal
realm helps us to understand the reliance on and interest in forms, plots, and
character types that are not at all familiar in our lived experience. The skewed
demography of the world of television is not quite so bizarre and repressive
once we admit that it is the realm in which we allow our monsters to come out
and play, our dreams to be wrought into pictures, our fantasies transformed
into plot structures. Cowboys, detectives, bionic men, and great green hulks;
fatherly physicians, glamorous female detectives, and tightly knit families liv-
ing out the pain of the Great Depression; all these become part of the dramatic
logic of public thought.
Shows such as Fantasy Island and Love Boat, difficult to account for within
traditional critical systems except as examples of trivia and romance, are easily
understood. Islands and boats are among the most fitting liminal metaphors,
as Homer, Bacon, Shakespeare, and Melville, among others, have recognized.
So, too, are the worlds of the Western and the detective story. With this view
we can see the bizarre world of situation comedy as a means of deconstruct-
ing the world of common sense in which all, or most, of us live and work. It
also enables us to explain such strange phenomena as game shows and late
night talk fests. In short, almost any version of the television text functions as a
forum in which important cultural topics may be considered. We illustrate this
not with a contemporary program where problems almost always appear on
the surface of the show, but with an episode of Father Knows Best from the early
1960s. We begin by noting that FKB is often cited as an innocuous series, con-
structed around unstinting paeans to American middle-class virtues and bliss-
fully ignorant of social conflict. In short, it is precisely the sort of television
program that reproduces dominant ideology by lulling its audience into a
dream world where the status quo is the only status.
In the episode in question Betty Anderson, the older daughter in the fam-
ily, breaks a great many rules by deciding that she will become an engineer.
Over great protest, she is given an internship with a surveying crew as part of a
high school career education program. But the head of the surveying crew, a
young college student, drives her away with taunts and insensitivity. She walks
26769.fm Page 16 Monday, February 27, 2006 12:02 PM
off the job on the first day. Later in the week the young man comes to the
Anderson home where Jim Anderson chides him with fatherly anger. The
young man apologizes and Betty, overhearing him from the other room, runs
upstairs, changes clothes, and comes down. The show ends with their flirtation
underway.
Traditional ideological criticism, conducted from the communications or
the textual analysis perspective, would remark on the way in which social con-
flict is ultimately subordinated in this dramatic structure to the personal, the
emotional. Commentary would focus on the way in which the questioning of
the role structure is shifted away from the world of work to the domestic arena.
The emphasis would be on the conclusion of the episode in which Bettys real
problem of identity and sex-role, and societys problem of sex-role discrimina-
tion, is bound by a more traditional conflict and thereby defused, contained,
and redirected. Such a reading is possible, indeed accurate.
We would point out, however, that our emotional sympathy is with Betty
throughout this episode. Nowhere does the text instruct the viewer that her
concerns are unnatural, no matter how unnaturally they may be framed by
other members of the cast. Every argument that can be made for a strong femi-
nist perspective is condensed into the brief, half-hour presentation. The con-
cept of the cultural forum, then, offers a different interpretation. We suggest
that in popular culture generally, in television specifically, the raising of ques-
tions is as important as the answering of them. That is, it is equally important
that an audience be introduced to the problems surrounding sex-role discrimi-
nation as it is to conclude the episode in a traditional manner. Indeed, it would
be startling to think that mainstream texts in mass society would overtly chal-
lenge dominant ideas. But this hardly prevents the oppositional ideas from
appearing. Put another way, we argue that television does not present firm ideo-
logical conclusionsdespite its formal conclusionsso much as it comments on
ideological problems. The conflicts we see in television drama, embedded in
familiar and nonthreatening frames, are conflicts ongoing in American social
experience and cultural history. In a few cases we might see strong perspectives
that argue for the absolute correctness of one point of view or another. But for
the most part the rhetoric of television drama is a rhetoric of discussion. Shows
such as All in the Family, or The Defenders, or Gunsmoke, which raise the forum/
discussion to an intense and obvious level, often make best use of the medium
and become highly successful. We see statements about the issues and it should
be clear that ideological positions can be balanced within the forum by others
from a different perspective.
We recognize, of course, that this variety works for the most part within
the limits of American monopoly-capitalism and within the range of American
pluralism. It is an effective pluralistic forum only insofar as American political
pluralism is or can be.13 We also note, however, that one of the primary func-
tions of the popular culture forum, the television forum, is to monitor the lim-
its and the effectiveness of this pluralism, perhaps the only public forum in
which this role is performed. As content shifts and attracts the attention of
groups and individuals, criticism and reform can be initiated. We will have
more to say on this topic shortly.
26769.fm Page 17 Monday, February 27, 2006 12:02 PM
Our intention here is hardly to argue for the richness of Father Knows Best
as a television text or as social commentary. Indeed, in our view, any emphasis
on individual episodes, series, or even genres, misses the central point of the
forum concept. While each of these units can and does present its audiences
with incredibly mixed ideas, it is television as a whole system that presents a
mass audience with the range and variety of ideas and ideologies inherent in
American culture. In order to fully understand the role of television in that cul-
ture, we must examine a variety of analytical foci and, finally, see them as parts
of a greater whole.
We can, for instance, concentrate on a single episode of television con-
tent, as we have done in our example. In our view most television shows offer
something of this range of complexity. Not every one of them treats social
problems of such immediacy, but submerged in any episode are assumptions
about who and what we are. Conflicting viewpoints of social issues are, in fact,
the elements that structure most television programs.
At the series level this complexity is heightened. In spite of notions to the
contrary, most television shows do change over time. Stanley Cavell has
recently suggested that this serial nature of television is perhaps its defining
characteristic.14 By contrast we see that feature only as a primary aspect of the
rhetoric of television, one that shifts meaning and shades ideology as series
develop. Even a series such as The Brady Bunch dealt with ever more complex
issues merely because the children, on whom the show focused, grew older. In
other cases, shows such as The Waltons shifted in content and meaning because
they represented shifts in historical time. As the series moved out of the period
of the Great Depression, through World War II, and into the postwar period, its
tone and emphasis shifted too. In some cases, of course, this sort of change is
structured into the show from the beginning, even when the appearance is
that of static, undeveloping nature. In All in the Family the possibility of change
and Archies resistance to it form the central dramatic problem and offer the
central opportunity for dramatic richness, a richness that has developed over
many years until the character we now see bears little resemblance to the one
we met in the beginning. This is also true of M*A*S*H, although there the
structured conflicts have more to do with framing than with character devel-
opment. In M*A*S*H we are caught in an anti-war rhetoric that cannot end a
war. A truly radical alternative, a desertion or an insurrection, would end the
series. But it would also end the discussion of this issue. We remain trapped,
like American culture in its historical reality, with a dream and the rhetoric of
peace and with a bitter experience that denies them.
The model of the forum extends beyond the use of the series with atten-
tion to genre. One tendency of genre studies has been to focus on similarities
within forms, to indicate the ways in which all Westerns, situation comedies,
detective shows, and so on are alike. Clearly, however, it is in the economic
interests of producers to build on audience familiarity with generic patterns
and instill novelty into those generically based presentations. Truly innovative
forms that use the generic base as a foundation are likely to be among the more
successful shows. This also means that the shows, despite generic similarity,
will carry individual rhetorical slants. As a result, while shows like M*A*S*H,
26769.fm Page 18 Monday, February 27, 2006 12:02 PM
The Mary Tyler Moore Show, and All in the Family may all treat similar issues,
those issues will have different meanings because of the variations in character,
tone, history, style, and so on, despite a general liberal tone. Other shows,
minus that tone, will clash in varying degrees. The notion that they are all, in
some sense, situation comedies does not adequately explain the treatment of
ideas within them.
This hardly diminishes the strength of generic variation as yet another
version of differences within the forum. The rhetoric of the soap opera pattern
is different from that of the situation comedy and that of the detective show.
Thus, when similar topics are treated within different generic frames another
level of discussion is at work.
It is for this reason that we find it important to examine strips of televi-
sion programming, flow as Raymond Williams refers to it.15 Within these
flow strips we may find opposing ideas abutting one another. We may find
opposing treatments of the same ideas. And we will certainly find a viewing
behavior that is more akin to actual experience than that found when concen-
trating on the individual show, the series, or the genre. The forum model, then,
has led us into a new exploration of the definition of the television text. We are
now examining the viewing strip as a potential text and are discovering that
in the range of options offered by any given evenings television, the forum is
indeed a more accurate model of what goes on within television than any other
that we know of. By taping entire weeks of television content, and tracing vari-
ous potential strips in the body of that week, we can construct a huge range of
potential texts that may have been seen by individual viewers.
Each level of textthe strip as text, the television week, the television
dayis compounded yet again by the history of the medium. Our hypothesis
is that we might track the history of Americas social discussions of the past
three decades by examining the multiple rhetorics of television during that
period. Given the problematic state of television archiving, a careful study of
that hypothesis presents an enormous difficulty. It is, nevertheless, an exciting
prospect.
i
Clearly, our emphasis is on the treatment of issues, on rhetoric. We recognize
the validity of analytical structures that emphasize televisions skewed demo-
graphic patterns, its particular social aberrations, or other unrealistic distor-
tions of the world of experience. But we also recognize that in order to make
sense of those structures and patterns researchers return again and again to the
meaning of that television world, to the processes and problems of interpre-
tation. In our view this practice is hardly limited to those of us who study tele-
vision. It is also open to audiences who view it each evening and to
professionals who create for the medium.
The goal of every producer is to create the difference that makes a differ-
ence, to maintain an audience with sufficient reference to the known and rec-
ognized, but to move ahead into something that distinguishes his show for the
program buyer, the scheduler, and most importantly, for the mass audience. As
26769.fm Page 19 Monday, February 27, 2006 12:02 PM
recent work by Newcomb and Alley shows,16 the goal of many producers, the
most successful and powerful ones, is also to include personal ideas in their
work, to use television as all artists use their media, as means of personal
expression. Given this goal it is possible to examine the work of individual pro-
ducers as other units of analysis and to compare the work of different produc-
ers as expressions within the forum. We need only think of the work of Quinn
Martin and Jack Webb, or to contrast their work with that of Norman Lear or
Gary Marshall, to recognize the individuality at work within television making.
Choices by producers to work in certain generic forms, to express certain polit-
ical, moral, and ethical attitudes, to explore certain sociocultural topics, all
affect the nature of the ultimate flow text of television seen by viewers and
assure a range of variations within that text.
The existence of this variation is borne out by varying responses among
those who view television. A degree of this variance occurs among professional
television critics who like and dislike shows for different reasons. But because
television critics, certainly in American journalistic situations, are more alike
than different in many ways, a more important indicator of the range of
responses is that found among ordinary viewers, or the disagreements implied
by audience acceptance and enthusiasm for program material soundly dis-
avowed by professional critics. Work by Himmleweit in England17 and
Neuman in America18 indicates that individual viewers do function as critics,
do make important distinctions, and are able, under certain circumstances, to
articulate the bases for their judgments. While this work is just beginning, it is
still possible to suggest from anecdotal evidence that people agree and disagree
with television for a variety of reasons. They find in television texts represen-
tations of and challenges to their own ideas, and must somehow come to terms
with what is there.
If disagreements cut too deeply into the value structure of the individual,
if television threatens the sense of cultural security, the individual may take
steps to engage the medium at the level of personal action. Most often this
occurs in the form of letters to the network or to local stations, and again, the
pattern is not new to television. It has occurred with every other mass medium
in modern industrial society.
Nor is it merely the formation of groups or the expression of personal
points of view that indicates the working of a forum. It is the range of response,
the directly contradictory readings of the medium, that cue us to its multiple
meanings. Groups may object to the same programs, for example, for entirely
opposing reasons. In Charlies Angels feminists may find yet another example of
sexist repression, while fundamentalist religious groups may find examples of
moral decay expressed in the sexual freedom, the personal appearance, or the
unfeminine behavior of the protagonists. Other viewers doubtless find the
expression of meaningful liberation of women. At this level, the point is hardly
that one group is right and another wrong, much less that one is right while
the other is left. Individuals and groups are, for many reasons, involved in
making their own meanings from the television text.
This variation in interpretive strategies can be related to suggestions made
by Stuart Hall in his influential essay, Encoding and Decoding in the Television
26769.fm Page 20 Monday, February 27, 2006 12:02 PM
i
This new model of television as a cultural forum fits the experience of televi-
sion more accurately than others we have seen applied. Our assumption is that it
opens a range of new questions and calls for re-analysis of older findings from
both the textual-critical approach and the mass communications research per-
spective. Ultimately the new model is a simple one. It recognizes the range of
interpretation of television content that is now admitted even by those analysts
most concerned with televisions presentation and maintenance of dominant
ideological messages and meanings. But it differs from those perspectives because
it does not see this as surprising or unusual. For the most part, that is what cen-
tral storytelling systems do in all societies. We are far more concerned with the
ways in which television contributes to change than with mapping the obvious
ways in which it maintains dominant viewpoints. Most research on television,
most textual analysis, has assumed that the medium is thin, repetitive, similar,
nearly identical in textual formation, easily defined, described, and explained.
The variety of response on the part of audiences has been received, as a result of
this view, as extraordinary, an astonishing discovery.
We begin with the observation, based on careful textual analysis, that
television is dense, rich, and complex rather than impoverished. Any selection,
any cut, any set of questions that is extracted from that text must somehow
account for that density, must account for what is not studied or measured, for
26769.fm Page 22 Monday, February 27, 2006 12:02 PM
the opposing meanings, for the answering images and symbols. Audiences
appear to make meaning by selecting that which touches experience and per-
sonal history. The range of responses then should be taken as commonplace
rather than as unexpected. But research and critical analysis cannot afford so
personal a view. Rather, they must somehow define and describe the inventory
that makes possible the multiple meanings extracted by audiences, creators,
and network decision makers.
Our model is based on the assumption and observation that only so rich
a text could attract a mass audience in a complex culture. The forum offers a
perspective that is as complex, as contradictory and confused, as much in pro-
cess as American culture is in experience. Its texture matches that of our daily
experiences. If we can understand it better, then perhaps we will better under-
stand the world we live in, the actions that we must take in order to live there.
Notes
1. James Carey, A Cultural Approach to Communications, Communications 2
(December 1975).
2. Ibid.
3. James Carey, Culture and Communications, Communications Research
(April 1975).
4. See Roger Silverstone, The Message of Television: Myth and Narrative in Contem-
porary Culture (London: Heinemann, 1981), on structural and narrative anal-
ysis; John Fiske and John Hartley, Reading Television (London: Methuen,
1978), on the semiotic and cultural bases for the analysis of television; David
Thorburn, The Story Machine (Oxford University Press: forthcoming), on the
aesthetics of television; Himmleweit, Hilda et al., The Audience as Critic: An
Approach to the Study of Entertainment, in The Entertainment Functions of
Television, ed. Percy Tannenbaum (New York: Lawrence Eribaum Associates,
1980) and W. Russel Neuman, Television and American Culture: The Mass
Medium and the Pluralist Audience, Public Opinion Quarterly, 46: 4 (Winter
1982), pp. 47187, on the role of the audience as critic; Todd Gitlin, Prime
Time Ideology: The Hegemonic Process in Television Entertainment, Social
Problems 26:3 (1979), and Douglas Kelnner, TV, Ideology, and Emancipatory
Popular Culture, Socialist Review 45 (MayJune, 1979), on hegemony and
new applications of critical theory; James T. Lull, The Social Uses of Televi-
sion, Human Communications Research 7:3 (1980), and Family Communica-
tion Patterns and the Social Uses of Television, Communications Research 7: 3
(1979), and Tim Meyer, Paul Traudt, and James Anderson, Non-Traditional
Mass Communication Research Methods: Observational Case Studies of
Media Use in Natural Settings, Communication Yearbook IV, ed. Dan Nimmo
(New Brunswick, N.J.: Transaction Books), on audience ethnography and
symbolic interactionism; and, most importantly, the ongoing work of The
Center for Contemporary Cultural Studies at Birmingham University,
England, most recently published in Culture, Media, Language, ed. Stuart Hall
et al. (London: Hutchinson, in association with The Center for Contempo-
rary Cultural Studies, 1980), on the interaction of culture and textual analysis
from a thoughtful political perspective.
5. Carey, 1976.
6. Paul Hirsch, The Role of Popular Culture and Television in Contemporary
Society, Television: The Critical View, ed. Horace Newcomb (New York: Oxford
University Press, 1979, 1982).
26769.fm Page 23 Monday, February 27, 2006 12:02 PM
POSTSCRIPT
Are American Values Shaped
by the Mass Media?
24
37299I.fm Page 25 Monday, February 27, 2006 12:27 PM
ISSUE 2
Is Television Harmful for Children?
YES: W. James Potter, from On Media Violence (Sage Publica-
tions, 1999)
NO: Jib Fowles, from The Case for Television Violence (Sage Publica-
tions, 1999)
ISSUE SUMMARY
Y ouths now have access to more violent images than at any other time
in United States history, and these images are available in a diverse array of
electronic sources: television, movies, video games, and music. Does such
graphic, immediate, and pervasive imagery influence childrens behavior and
ultimately the level of violence in society? Is media a powerful force that can
no longer be considered mere entertainment? Or, are Americans as a society
overreacting, using media as a scapegoat for the concern over seemingly
hopeless social problems?
In April 1999, after a series of similar school shootings, Columbine High
School in Littleton, Colorado, was forever etched in our memory. The
shootings there raised, in the most dramatic way possible, questions of how
America had come to this tragedy. Did media play a role? Many would argue
yes and would point to reenactments of video games, fashion choices from
recent movies, imitative behaviors, and Internet discussions. Others would
25
37299I.fm Page 26 Monday, February 27, 2006 12:27 PM
point to the long history of mental illness and social isolation of the perpetra-
tors as more proximate causes.
Is media violence a threat to society? Those who would answer affirma-
tively might point to the content of childrens viewing, arguing that it is a
significant part of the socialization process and decrying the stereotypes, vio-
lence, and mindlessness of much of television fare. Others might argue that
there are other negative consequences intrinsic to television viewing: the
common daily fare of television themes, particularly a perception of the
world as a scary place. Many would maintain that there are millions of
people who watch television with no discernable negative consequences. Fur-
thermore, they might say that there is a constellation of negative influences
that seem to appear in violent individuals, a lack of proof, and an absurdity
of thinking that television entertainment harms people.
Researchers began to study the impact of television on children early
in television history by asking who watches, how much, and why. They
analyzed what children see on television and how the content influences
their cognitive development, school achievement, family interaction, social
behaviors, and general attitudes and opinions. This is a large and complex
social issue, so even extensive research has not provided final answers to all
the questions that concerned parents and educators, professional mass com-
municators, and legislators have raised.
W. James Potter asserts that decades of research have led to several
strong conclusions: violence is a public health problem and evidence is there
to support the risks of exposure and discern the most susceptible individuals.
Moreover, violent portrayals are pervasive; exposure leads to negative effects,
both immediately and over the long term; and certain types of portrayals and
certain types of viewers maximize the probability of negative effects. Jib
Fowles disagrees. The evidence just is not that strong, he asserts, and the
impact is very small when it does occur. He criticizes the methods of labora-
tory, field, and correlational research. Why, he asks, are such small effects
considered so worthy of concern? His suspicion is that the scapegoating of
media allows politicians, businesspeople, and society in general to feel they
are tackling a problem without really taking any of the steps necessary to pro-
mote fundamental change.
26
26259.fm Page 27 Monday, February 27, 2006 12:27 PM
On Media Violence
From W. James Potter, On Media Violence (Sage Publications, 1999). Copyright 1999 by
Sage Publications, Inc. Reprinted by permission. References omitted.
27
26259.fm Page 28 Monday, February 27, 2006 12:27 PM
and domestic violence, in addition to crimes such as murder, rape, and robbery)
to be $500 billion per year, or about twice the annual budget of the Defense
Department. The cost includes real expenses (such as legal fees, the cost of lost
time from work, the cost of police work, and the cost of running the nations
prisons and parole systems) and intangibles (such as loss of affection from mur-
dered family members). Violent crime is responsible for 14% of injury-related
medical spending and up to 20% of mental health care expenditures.
The problem of violence in our culture has many apparent causes, includ-
ing poverty, breakdown of the nuclear family, shift away from traditional
morality to a situational pluralism, and the mass media. The media are espe-
cially interesting as a source of the problem. Because they are so visible, the
media are an easy target for blame. In addition, they keep reminding us of the
problem in their news stories. But there is also a more subtle and likely more
powerful reason why the media should be regarded as a major cause of this
public health problem: They manufacture a steady stream of fictional messages
that convey to all of us in this culture what life is about. Media stories tell us
how we should deal with conflict, how we should treat other people, what is
risky, and what it means to be powerful. The media need to share the blame for
this serious public health problem.
How do we address the problem? The path to remedies begins with a
solid knowledge base. It is the task of social scientists to generate much of this
knowledge. For the past five decades, social scientists and other scholars have
been studying the topic of media violence. This topic has attracted researchers
from many different disciplines, especially psychology, sociology, mental
health science, cultural studies, law, and public policy. This research addresses
questions such as these: How much media violence is there? What are the
meanings conveyed in the way violence is portrayed? and What effect does
violence have on viewers as individuals, as members of particular groups, and
as members of society? Estimates of the number of studies conducted to
answer these questions range as high as 3,000 and even 3,500. . . .
Demographics of age and gender. Boys and younger children are more affected.
Part of the reason is that boys pay more attention to violence. Moreover, younger
children have more trouble following story plots, so they are more likely to be
drawn into high-action episodes without considering motives or consequences.
Age by itself is not as good an explanation as is ability for cognitive processing.
Personality type. The more aggressive the person is, the more influence viewing
of violence will have on that persons subsequent aggressive behavior (Comstock
et al., 1978; Stein & Friedrich, 1972). And children who are emotionally dis-
turbed are more susceptible to a disinhibition effect (Sprafkin et al., 1992). . . .
Aroused state. Portrayals (even if they are not violent) that leave viewers in an
aroused state are more likely to lead to aggressive behavior (Berkowitz & Geen,
1966; Donnerstein & Berkowitz, 1981; Tannenbaum, 1972; Zillman, 1971).
Emotional reaction. Viewers who are upset by the media exposure (negative
hedonic value stimuli) are more likely to aggress (Rule & Ferguson, 1986;
26259.fm Page 32 Monday, February 27, 2006 12:27 PM
Zillmann et al., 1981). Such aggression is especially likely when people are left in
a state of unresolved excitement (Comstock, 1985). . . . In his meta-analysis of
1,043 effects of television on social behavior, Hearold (1986) concluded that frus-
tration . . . is not a necessary condition, but rather a contributory condition. . . .
Degree of identity. It has been well established that the more a person, espe-
cially a child, identifies with a character, the more likely the person will be
influenced by that characters behavior.
Identity seems to be a multifaceted construct composed of similarity,
attractiveness, and hero status. If the perpetrator of violence is perceived as sim-
ilar to the viewer, the likelihood of learning to behave aggressively increases
(Lieberman Research, 1975; Rosekrans & Hartup, 1967). When violence is per-
formed by an attractive character, the probability of aggression increases (Com-
stock et al., 1978; Hearold, 1986). Attractiveness of a villain is also an important
consideration (Health et al., 1989). . . .
and Berkowitz (1976) showed that viewers could generalize pain cues to
characters other than the victims.
Attention is increased when graphic and explicit acts are used to increase the
dramatic nature of the narrative, to increase positive dispositions toward the
characters using violence, and to increase levels of arousal, which is more likely
to result in aggressive behavior. . . .
The best available review is by Cantor (1994), who defines fear effect as an
immediate physiological effect of arousal, along with an emotional reaction of
anxiety and distress.
Identification with the target. The degree of identification with the target is
associated with a fear effect. For example, characters who are attractive, who
are heroic, or who are perceived as similar to the viewer evoke viewer empathy.
When a character with whom viewers empathize is then the target of violence,
viewers experience an increased feeling of fear.
The identification with characters can lead to an enjoyment effect. For
example, Tannenbaum and Gaer (1965) found that participants who identified
more with the hero felt more stress and benefited more from a happy ending
in which their stress was reduced. However, a sad or indeterminate ending
increased participants stress.
Prior real-life experience. Prior experience with fearful events in real life leads
viewers, especially children, to identify more strongly with the characters and
events and thereby to involve them more emotionally.
Belief that the depicted violent action could happen to the viewer. When viewers
think there is a good chance that the violence they see could happen to them
in real life, they are more likely to experience an immediate fear effect.
Ability to use coping strategies. When people are able to remind themselves that
the violence in the media cannot hurt them, they are less likely to experience a
fear effect.
Ability to perceive the reality of the portrayals. Children are less able than older
viewers to understand the fantasy nature of certain violent portrayals.
Type of stimulus. Cantor (1994) says that the fright effect is triggered by three
categories of stimuli that usually are found in combination with many portray-
als of violence in the media. First is the category of dangers and injuries, stimuli
that depict events that threaten great harm. Included in this category are
natural disasters, attacks by vicious animals, large-scale accidents, and violent
encounters at levels ranging from interpersonal to intergalactic. Second is the
category of distortions of natural forms. This category includes familiar organ-
isms that are shown as deformed or unnatural through mutilation, accidents of
birth, or conditioning. And third is the category of experience of endanger-
ment and fear by others. This type of stimulus evokes empathy for particular
characters, and the viewer then feels the fear that the characters in the
narrative are portraying.
Realism. Live-action violence provokes more intense fear than cartoon vio-
lence does. For example, Lazarus et al. found that showing gory accidents to
adults aroused them physiologically less when the participants were told that
the accidents were fake. This effect has also been found with children. In addi-
tion, fear is enhanced when elements in a portrayal resemble characteristics in
a persons own life.
In the short term, viewers of repeated violence can show a lack of arousal
and emotional response through habituation to the stimuli.
only cause of aggression in viewers, Huesmann et al. conclude that the research
suggests that the effect of viewing television violence on aggression is rela-
tively independent of other likely influences and of a magnitude great enough
to account for socially important differences.
The long-term disinhibition effect is influenced by a variety of environ-
mental, cultural, familial, and cognitive factors. A major influence on this
effect is the degree to which viewers identify with characters who behave vio-
lently. For example, Eron found that the learning effect is enhanced when chil-
dren identify closely with aggressive TV characters. He argued that aggression is
a learned behavior, that the continued viewing of television violence is a very
likely cause of aggressive behavior, and that this is a long-lasting effect on
children.
Once children reach adolescence, their behavioral dispositions and inhib-
itory controls have become crystallized to the extent that their aggressive hab-
its are very difficult to change, and achievement have been found to be related
to this effect. Huesmann et al. concluded that low IQ makes the learning of
aggressive responses more likely at an early age, and this aggressive behavior
makes continued intellectual development more difficult into adulthood.
Evidence also suggests that the effect is contingent on the type of family
life. In Japan, for example, Kashiwagi and Munakata (1985) found no correla-
tion between exposure to TV violence and aggressiveness of viewers in real life
for children in general. But an effect was observed among young children
living in families in which the parents did not get along well.
When television is introduced into a country, the violence and crime rates
in that country, especially crimes of theft, increase. Within a country, the
amount of exposure to violence that a demographic group typically experiences
in the media is related to the crime rate in neighborhoods where those demo-
graphic groups are concentrated. Finally, some evidence suggests that when a
high-profile violent act is depicted in the news or in fictional programming, the
incidents of criminal aggression increase subsequent to that coverage.
All these findings are subject to the criticism that the researchers have
only demonstrated co-occurrence of media violence and real-life aggression.
Researchers are asked to identify possible third variables that might be alter-
native explanations for the apparent relationship, and then to show that the
relationship exists even after the effects of these third variables are controlled.
Although researchers have been testing control variables, critics are still con-
cerned that one or more important variables that have yet to be controlled
may account for a possible alternative explanation of the effect.
9. People exposed to many violent portrayals over a long time will come to exag-
gerate their chances of being victimized.
This generalized fear effect has a great deal of empirical support in the sur-
vey literature. But this relationship is generally weak in magnitude, and it is
26259.fm Page 38 Monday, February 27, 2006 12:27 PM
sensitive to third variables in the form of controls and contingencies. The mag-
nitude of the correlation coefficients (r) is usually low, typically in the range of
.10 to .30, which means that exposure is able to explain only less than 10% of
the variation in the responses of cultivation indicators. . . .
The magnitude of the cultivation effect is relatively weak even by social
science standards. Cultivation theorists have defended their findings by saying
that even though the effect is small, it is persistent. . . .
This cultivation effect is also remarkably robust. In the relatively large
literature on cultivation, almost all the coefficients fall within a consistently
narrow band. Not only is this effect remarkable in its consistency, but this con-
sistency becomes truly startling when one realizes the wide variety of measures
(of both television exposure and cultivation indicators) that are used in the
computations of these coefficients.
10. People exposed to many violent portrayals over a long time will come to be
more accepting of violence.
Conclusion
After more than five decades of research on the effects of exposure to media
violence, we can be certain that there are both immediate and long-term
effects. The strongest supported immediate effect is the following: Exposure to
violent portrayals in the media increases subsequent viewer aggression. We also
know that there are other positive and negative immediate effects, such as fear
and desensitization. As for long-term effects, we can conclude that exposure to
violence in the media is linked with long-term negative effects of trait aggres-
sion, fearful worldview, and desensitization to violence. The effects process is
highly complex and is influenced by many factors about the viewers, situational
cues, and contextual characteristics of the violent portrayals.
26260.fm Page 39 Monday, February 27, 2006 12:29 PM
NO Jib Fowles
From Jib Fowles, The Case for Television Violence (Sage Publications, 1999). Copyright 1999 by
Jib Fowles. Reprinted by permission of Sage Publications, Inc. References omitted.
39
26260.fm Page 40 Monday, February 27, 2006 12:29 PM
and he or she will elect other content if the current material does not satisfy. In
the behavioral laboratory, the child is compelled to watch and, worse, compelled
to watch material not of the childs choosing and probably not of the childs
liking. The essential element of the domestic television-viewing experience, that
of pleasure, has been methodically stripped away.
Furthermore, what the child views in a typical laboratory experiment will
bear little resemblance to what the child views at home. The footage will com-
prise only a segment of a program and will feature only aggressive actions. The
intermittent relief of commercials or changed channels is missing, as are televi-
sion stories routine endings bringing dramatic closure in which everything is
set right, with the correct values ascendant.
The child then may be led to another room that resembles the one in the
video segment and encouraged to play while being observed. This is the room
that, in Bandura et al.s (1963) famous experiment, contained the Bobo doll
identical to the one shown on the screen. Is it any wonder that uneasy chil-
dren, jockeying for notice and position in a newly convened peer group, having
seen a videotaped adult strike the doll without repercussions, and being tacitly
encouraged by hovering experimenters who do not seem to disapprove of such
action, would also hit the doll? As Noble (1975) wryly asked, What else can
one do to a self-righting bobo doll except hit it? (p. 133). There are typically
only a limited number of options, all behavioral, for the young subjects.
Certainly, no researcher is asking them about the meanings they may have
taken from the screened violence.
In summary, laboratory experiments on violence viewing are concocted
schemes that violate all the essential stipulations of actual viewing in the
real world (Cook, Kendzierski, & Thomas, 1983, p. 180) and in doing so
have nothing to teach about the television experience (although they may
say much about the experimenters). Viewing in the laboratory setting is
involuntary, public, choiceless, intense, uncomfortable, and single-minded,
whereas actual viewing is voluntary, private, selective, nonchalant, com-
fortable, and in the context of competing activities. Laboratory research has
taken the viewing experience and turned it inside out so that the viewer is
no longer in charge. In this manner, experimenters have made a mockery
out of the everyday act of television viewing. Distorted to this extent, labo-
ratory viewing can be said to simulate household viewing only if one is
determined to believe so. . . .
The inadequacies of laboratory research on television violence effects are
apparent in the small body of research on the matter of desensitization or, as
Slaby (1994) called it, the bystander effect. The few attempts to replicate the
finding of the four Drabman and Thomas experiments (Drabman & Thomas
1974a, 1974b, 1976; Thomas & Drabman, 1975)that children exposed to
violent footage would take longer to call for the intercession of an adult super-
visorhave produced inconsistent results. Horton and Santogrossi (1978)
failed to replicate in that the scores for the control group did not differ from
the scores for the experimental groups. In addition, Woodfield (1988) did not
find statistically significant differences between children exposed to violent
content and children exposed to nonviolent content. . . .
26260.fm Page 41 Monday, February 27, 2006 12:29 PM
NO / Jib Fowles 41
NO / Jib Fowles 43
reduction in video carnage (p. 526). Closer examination of his data (pp. 380
382), however, reveals that the relationship between the two variables is far
more irregular than he suggests in his text. Low viewers of television violence
are more aggressive than moderate viewers, whereas very high violence view-
ers are less aggressive than those in the moderate to high range. Moreover,
acts of serious violence constituted only one of Belsons four measures of
real-life aggression; the other three were total number of acts of violence,
total number of acts of violence weighted by degree of severity of the act,
and total number of violent acts excluding minor ones. Findings for these
three variables cannot be said to substantiate Belsons conclusion. That is, for
these measures, the linking of violence viewing to subsequent aggression was
negated by reverse correlationsthat aggressive youngsters sought out violent
content (pp. 389392). Three of his measures refuted his argument, but Belson
chose to emphasize a fourth, itself a demonstrably inconsistent measure. . . .
For the total television effects literature, whatever the methodology, the
reviews . . . by Andison (1977), Hearold (1986), and Paik and Comstock
(1994) are not the only ones that have been compiled. Other overviews reach
very different summary judgments about this body of studies in its entirety. A
review published contemporaneously with that of Andison considered the
same research projects and derived a different conclusion (Kaplan & Singer,
1976). Kaplan and Singer examined whether the extant literature could
support an activation view (that watching televised fantasy violence leads to
aggression), a catharsis view (that such viewing leads to a decrease in aggres-
sion), or a null view, and they determined that the null position was the most
judicious. They wrote, Our review of the literature strongly suggests that the
activating effects of television fantasy violence are marginal at best. The sci-
entific data do not consistently link violent television fantasy programming
to violent behavior (p. 62).
In the same volume in which Susan Hearolds (1986) meta-analysis of
violence studies appeared, there was also published a literature review by
William McGuire (1986). In contrast to Hearold, it was McGuires judgment
that the evidence of untoward effects from violence viewing was not compel-
ling. Throughout the 1980s, an assured critique of the violence effects literature
[was] issued from Jonathan Freedman (1984, 1986, 1988). Freedman cautiously
examined the major studies within each of the methodological categories. . . .
Regarding correlational studies, he noted that not one study produced strong
consistent results, and most produced a substantial number of negative
findings (1988, p. 158). Freedmans general conclusion is that considering all
of the researchlaboratory, field experiments, and correlational studiesthe
evidence does not support the idea that viewing television violence causes
aggression (1988, p. 158).
Freedmans dismissal of the violence effects literature is echoed in other
literature reviews from British scholars, who may enjoy an objective distance
on this largely American research agenda. Cumberbatch and Howitt (1989) dis-
cussed the shortcomings of most of the major studies and stated that the
research data are insufficiently robust to allow a firm conclusion about televi-
sion violence as studied (p. 51). David Gauntlett (1995) . . . analyzed at length
26260.fm Page 44 Monday, February 27, 2006 12:29 PM
NO / Jib Fowles 45
POSTSCRIPT
Is Television Harmful for Children?
M uch of what we know about the effects of television comes from the
study of children enjoying traditional television, but this knowledge is being
challenged by the impact of emerging telecommunications technology. The
Internet, cable television programming, video games, and VCRs have changed
the face of television within the home. Indeed, VCRs have greatly increased
the control that parents have over the material to which children are exposed
at young ages and have greatly increased the diversity of content that chil-
dren can be exposed to as they get older. The Internet, a 500-channel world,
increasing international programming ventures, and regulatory changes will
alter the way children interact with electronic media. What influence that will
have is very hard to predict.
One conclusion is inescapable. There is now much more diversity of
media content available, and there are many more choices for parents and
children. One of the clearest findings of research on the impact of violence
on child aggression is that parents, through their behavior and their positive
and negative comments, can have a major influence on whether or not chil-
dren behave aggressively subsequent to exposure. With choices come hard
decisions for parents. The promise of television and other media can now be
better fulfilled, with more choices than ever before. Alternatively, a diet of
violence and mindlessness is easily found.
Although this issue concerns children, there are important developmen-
tal and social differences due to age. Young children, particularly preschoolers,
are most likely to be controlled by their parents, are most likely to have diffi-
culty understanding some of the narratives and conventions of media fare, and
are arguably the most vulnerable to learning from the messages of the media to
which they are exposed. The tween years are a transition to more adult pro-
grams and themes and are a time of great transition socially. Poised between
the worlds of adulthood and childhood, the tween partakes of both, sometimes
with difficult consequences. Tweens are not even considered by the media to be
part of the child audience. Their viewing patterns are much more like those
of adults, and like adults they are presumed to be cognitively able to protect
themselves from the effects of violence or even advertising. So they proudly
proclaim that the media have no effect on them.
The National Television Violence Study, 3 vols. (Sage Publications, 1996
1998), conducted by a consortium of professors from several universities, offers
a commentary on the state of violence on American television for viewers,
policymakers, industry leaders, and scholars. Robert Liebert and Joyce Sprafkins
The Early Window: Effects of Television on Children and Youth, 3rd ed. (Pergamon
Press, 1988) is an excellent introduction to the history and issues of media
effects. Judith Van Evra offers a view of existing research in Television and Child
46
37299P.fm Page 47 Monday, February 27, 2006 12:31 PM
Development, 2d ed. (Lawrence Erlbaum, 1998). School violence has revived the
debate on media violence and children, according to Paige Albiniak in Media:
Littletons Latest Suspect, Broadcasting & Cable (May 3, 1999). Not only televi-
sion but video games come under attack. Lieutenant Colonel Dave Grossman,
a former Army ranger and paratrooper, writes about video games that teach
children to kill by using the same warfare tactics used to train the military, in
the Saturday Evening Post (July/August and September/October 1999). Many
articles were written after the Columbine tragedy that implicated violent video
games in the violence of U.S. society.
47
37301I.fm Page 48 Monday, February 27, 2006 12:43 PM
ISSUE 3
Do African American Stereotypes Still
Dominate Entertainment Television?
YES: Donald Bogle, from Primetime Blues: African Americans on
Network Television (Farrar, Straus and Giroux, 2001)
ISSUE SUMMARY
I ntense controversy exists about how racial and ethnic groups are portrayed
in the media. Many scholars argue that racial representations in popular cul-
ture help to mold public opinion and set the agenda for public discourse on
race issues in the media and in society as a whole. Do members of an audience
identify with the characters portrayed? Do expressions of and images in the
media communicate effectively about specific cultures? How much can we
learn about other cultures through media portrayals?
Despite such shows as the infamous Amos n Andy, portrayals of African
Americans were for the most part absent from early television programming.
By the 1970s, a number of shows focused on black families, including Sanford
and Son, Good Times, and The Jeffersons. Few shows in the history of television
have been as popular as The Cosby Show, which debuted in 1984 and attracted
white as well as black audiences. These financially successful shows paved the
48
37301I.fm Page 49 Monday, February 27, 2006 12:43 PM
way for programming that highlighted black characters and families. In the
1990s there were many shows that focused on black families or friendship
groups. Yet critics noted that the primary audience for these shows was African
American viewers, and at the end of the 1990s, the National Association for the
Advancement of Colored People (NAACP) challenged the major networks to
better integrate the prime-time population.
Both Donald Bogle and John McWhorter discuss the general issues of
how minorities are characterized on television. Both are concerned with the
issue of equal access, and by implication both are concerned with the issue of
the participation of minorities in media industries.
Bogle discusses how decades of television programs, most often sitcoms,
have provided a distorted picture of the African American population. His
book includes comprehensive analyses of hundreds of shows. In the following
selection he examines one of the more popular shows of the 1990sMartin
to demonstrate both the positive and negative aspects of the program.
Although he presents the analysis of only one show, he gives a hint of the rich-
ness of description to be found in his book. According to Jannette Dates (TV
Quarterly, Spring 2001) Bogle implies that television, the medium said by
many to show Americans true values, systematically deterred whites from
learning about African American realities and prevented blacks from full partic-
ipation in the most important means of communication ever invented by
mankind (p. 78).
McWhorter decries the Can You Find the Stereotype? game. He
accuses Bogle and many others of being blind to the many positive
changes in the media environment. Keeping black viewers indignant over
their perceived victimhood is, he argues, central to the stereotype game.
Ultimately, McWhorter, a linguist, argues that it is just televisiona
perspective sure to anger both black and white mass communication
scholars.
The issues of race presented in these selections should lead you to think
broadly about the roles represented by African Americans within the media,
behind the camera, and beyond media. In recent years more writing has begun
to emerge that reflects the role of African Americans in the United States and
that bespeaks of greater class differentiation and economic interests. An inter-
esting question to ask might be whether or not viewing politically powerful
African Americans challenges traditional media roles and representations. For
example, have highly visible African American leaders such as Colin Powell
challenged media stereotypes? How long might it take to reverse harmful
stereotypes that may have been portrayed in media for generations?
49
32159.fm Page 50 Monday, February 27, 2006 12:43 PM
From Donald Bogle, Primetime Blues: African Americans on Network Television (Farrar, Straus and
Giroux, 2001). Copyright 2001 by Donald Bogle. Reprinted by permission of Farrar, Straus and
Giroux, LLC.
50
32159.fm Page 51 Monday, February 27, 2006 12:43 PM
The Cosby Show could have sunk so low. His saving grace was his vulnerabil-
ity: he almost looked helpless. Somehow he never lost his fundamental
charm.) On the other hand, Tommy appeared as if he might be on the ball;
certainly he wasnt childlike like Cole and certainly he had more common
sense than Martin. But no one was sure where Tommy worked. Or if he
worked at all. It was as bad as the situation with Kingfish.
Then there was Ginas friend Pam, decked out in her tighter than skin-
tight dresses while the camera gave viewers a lingering, leering look at her.
She became the butt of Martins repeated jokes. The two regularly traded
insults. Of course, bickering Black couples were a staple of Black sitcoms;
Kingfish and Sapphire; Fred Sanford and Aunt Esther; George Jefferson and
Florence. But Sapphire was usually on Kingfishs back because of something
stupid he had done. George Jeffersons criticism of Florencefor not being
able to cook, for being lazy, or for being lategrew out of his belief that she
failed to meet her responsibilities as an employee in his home. In turn, she
criticized him for being cheap and pretentious.
But Martins criticism of Pam were usually tied to her looks. Or her
attributes (or lack of) as a woman. He talked about her bad breath, her nappy
hair, her figureand compared her to a horse and a camel. Why cant I find
at least a half decent man? Pam once asked Gina. Dont you have any mir-
rors at home? said Martin. Pam could match him in the insult department.
She made fun of his size and other male inadequacies. For Martin, Gina was
always the ideal woman; Pam, the unpleasant leftover, a disgrace to the other
sex. Because of the casting, the subtext of the Martin/Pam spats seemed to
comment on color. Once again, a lighter African American woman, Gina,
played by the lighter actress Tisha Campbell, was the dreamgirl; Pam, played
by the browner Tichina Arnold, became a Black woman who cannot meet
certain physical standards. As much as Martin yelled and screamed at Pam,
he could never directly refer to her color as a sign of her lack of beauty. Never
could he call her a dark heifer or a Black witch. That would have alienated the
African American viewer. But for many, color preference was tied in to those
battles. In this respect, Martin could be pernicious and poisonous.
The characters played by Lawrence himself were the most blatant
caricatures. The jivey Jerome, who looked like a reject from Superfly, was as
sexist as Martin. One afternoon when he eyed Gina walking off with Pam,
he felt compelled to compliment her by saying, Girl, you sure is swollen.
Unlike Richard Pryor, who could uncover the pathos or pain inside his
winos and junkies, Lawrence could never invest a character like Jerome
with any insights. At the same time, as his character Mother Emma Payne
badgered and blasted Gina (whom she felt was totally inappropriate for
her baby Martin), she was one more old-style mammy, a direct descen-
dant of Sapphires Mama.
Much the same might be said of Sheneneh, one of Lawrences best-
known creations. Living across the hall from Martin, Sheneneh sashayed
about wearing opulent extensions in her hair, tight short skirts to emphasize
her bulging hips and bodacious backside, tight blouses to showcase her ample
breasts. Like Martins mother, she despised Gina.
32159.fm Page 55 Monday, February 27, 2006 12:43 PM
Part of the cruel fun was watching Sheneneh dump on Gina and other
women. On one episode, the conniving Sheneneh took advantage of Gina
and forced her to work in Shenenehs Sho Nuf Hair Salon. All sorts of comic
horrors transpire here. First Gina was told she must have a professional look.
The next thing we know, we see Gina coiffed in out-sized curly braids. A cus-
tomer, Mira, said she needed a pedicure because her corns were fixing to pop.
Why dont you take your shoes off, so we can get started, she was told.
They are off, the woman answered. Sheneneh then used an electric power
tool to work on the womans feet.
Shortly afterward, Mira told Gina, Look, I got to get my perm. I cant
sit here all day. I got mens waiting to see me. Gina gave her a perm but with-
out a neutralizer. Mira ended up practically bald, except for patches of hair
above her ears and long hair in the back. Sheneneh, however, persuaded Mira
that she looked stylish. But Sheneneh let Gina know that Mira was tore up
from the floor up. I damn near threw up.
Throughout, Martins misogyny was apparent (and, sadly, part of the
appeal for some misguided males). The series delighted in turning Sheneneh
and other women (with the notable exception of Gina and perhaps Pam) into
grotesque figures; objects of tawdry jokes and scorn. With her extensions, her
eye pops, her competitive attitude toward Gina and other women, Sheneneh
was a ribald parody of a pushy, know-it-all, forever attitudinizing, desperately
trying-to-be-hip, always-in-your-face young urban Black woman.
Yet Martin quickly emerged as a very popular hit. Perhaps young viewers
were drawn in by the simple fact that Martin was far franker about sex (and the
fact that the hero had to have it) than previous Black sitcoms. At times, Martin,
like other Black male characters on sitcoms, seemed a tad obsessed with sex. But
for viewers, what distinguished Martin was indeed the relationship with Gina.
The story line of three of the most popular earlier episodes centered on Martin
and Gina as they fought, broke up, and then got back together. Before the final
episode, viewers were invited to vote, via a 900 number, on which of the two
should apologize. The verdict: Martin should get on his knees. Viewers were
always willing to forgive him his trespasses. Hip, loose, free, and very up-front
about his desires, he may have struck the young as being an assault (much like
Kingfish) on traditional, polite bourgeois society.
Another aspect of his appealthough his critics would be loath to admit
itwas that Martin had a joie de vivre that was infectious; he was something
of the indomitable optimist (the opposite of the beleaguered, sometimes cor-
nered Kingfish) with catchphrases that encapsulated his energy and perspec-
tive on life. You go, girl! You so crazy! Wass Up! and Dont go there
caught on and entered the popular lexicon of people who didnt even know of
the series.
Martin Lawrences looks no doubt led viewers not only to feel sorry for
him but also to patronize him. Thin and short with large eyes and protruding
ears, he was never anyones idea of a hunk (which, of course, made his slams
against Pam seem all the more absurd). All mouth, he was a fiercely unthreat-
ening hero. In this respect, he was obviously similar to Sherman Hemsleys
George Jefferson but without the charm or wily intelligence and without the
32159.fm Page 56 Monday, February 27, 2006 12:43 PM
wicked way of turning a line inside out. Martin Lawrence usually bopped and
hopped his way through a performance, using his energy rather than any act-
ing talent to create his character. Nonetheless, had the character Martin been
tall, muscular, deep-voiced, less hyper, he might have been scary and totally
unacceptable. No one would sit by and listen to a buck figure express some of
the sexist sentiments of a Martin.
For the same reason, Lawrence no doubt succeeded with his charac-
ters Sheneneh, Jerome, and Mama Payne. Despite the fact that theyre
cruel parodies, theyre such outlandish clowns that its hard not to laugh
at them, even though you do so at your own peril. In the minds of view-
ers, these characters were all the same person: Its Martinthe perpetual
runty adolescentdressed up in the clothes and makeup of Mommy and
her friends. You almost feel sorry for this overcaffeinated adolescents des-
perate need to get attentionby any means necessary. Yet viewers were
always drawn to him. Later in movies like Life, Lawrence also extended his
talents as an actor.
The demographics indicated that Martin was popular with those 18- to
49-year-old viewers that pleased advertisers. To appeal to them even more,
the series featured such guest stars as rappers Snoop Doggy Dogg and Biggie
Smalls as well as football star Randall Cunningham. But the series also found
favor with even younger viewers. Martin ranked in the top five among view-
ers age 12 to 17 and in the top ten with ages 2 to 11. Im huge with the
under-5 crowd, said star Martin Lawrence. One only wonders about the
ideas those poor kids came away with.
As Martin continued its run, it was toned down. Later episodes were
better, yet more traditional television fare, at times as much influenced by
I Love Lucy as episodes of 227 and Amen. A memorable episode featured
Marla Gibbs as an exacting drill sergeant of a housekeeper determined to
make Martin and Gina stick to a schedule. The episode played on our
knowledge of Gibbss TV career from the days of The Jeffersons to 227. In
some episodes, Judyann Elder and J. A. Preston had funny bits as the par-
ents of Gina. Here the series touched on class friction within the African
American community. Some characters on Martin almost started to look
like actual human beings.
In time, viewers became as familiar with the off-screen Martin Lawrence
as with the character he played. The success of the series and the new fame
that grew out of it appeared to take a toll on him. He became a favorite of the
gossips and the tabloids. In 1993, the press reported that he dumped his
manager and co-creator of Martin, Topper Carew. The next year, a story broke
that Lawrence had failed to perform concert dates in Cleveland, Atlanta, and
Buffalo. Lawrence, along with his agent and tour promoter, was sued for
fraud and breach of contract for the cancellation of the concerts. Later came
news that Lawrence had been arrested after he stood at a busy Los Angeles
intersection, screaming and ranting incoherently at passersby. Police discov-
ered that he was carrying a concealed weapon. Another arrest came in August
1996 at Californias Burbank airport. There he was charged with carrying a
loaded handgun in his luggage. Most damaging to his professional image was
32159.fm Page 57 Monday, February 27, 2006 12:43 PM
a sexual harassment suit filed by his TV co-star Tisha Campbell. Campbell left
the show but later returned just before its last episodes were filmed.
By the fifth season, the overall ratings for Martin plunged. It ranked
number 106 out of approximately 130 shows. Yet Lawrences Black constitu-
ency stuck with the program. It was the third most watched show by African
Americans. Still, that couldnt save it. Fox dropped the sit-com in August
1997. Afterward its reruns scored well in syndication.
30197.fm Page 58 Monday, February 27, 2006 12:44 PM
John McWhorter NO
Gimme a Break!
I.
Like Donald Bogle, I grew up in Philadelphia watching the increasing pres-
ence of black Americans on television. Bogle has some years on me, having
been in attendance since the 1960s. My own memories of television begin in
the early 1970s, when my mother demanded that I sit by her side to watch
the new flood of black shows such as Good Times, Sanford and Son, and The
Jeffersons, as well as mainstream shows attending to race such as All in the
Family and Maude. And, of course, watching the entire run of Roots was a
required rite of passage, even though it meant staying up past my bedtime for
many nights in a row.
A part of this regimen was surely due to black Americans cultural affec-
tion for television. As Bogle notes in his new book, Primetime Blues: African
Americans on Network Television, a Nielsen survey in 1990 showed that
blacks watched an average of seventy hours of television a week, and non-
blacks watched an average of forty-seven hours; and it is certainly true that
television was a more central ritual in my household than in the homes of my
white friends. Yet my mother, a professor of social work, also considered black
television a part of my early education in racial consciousness. She regarded the
shows as a way to inculcate me with the basics of black history, and with the
message that the whole world was not white, and that black America included
many people not as fortunate as we were.
As we passed into the 1980s and 1990s, the black presence on television
grew so steadily that had I been born later, it would have been impractical to
try to find everything that blacks did on the tube. In the 1950s, white racists
could be satisfied to find blacks on television only in the very occasional
series, a few supporting roles, scattered variety show appearances, and one-
shot dramatic productions from which they could easily avert their gaze.
Today blacks are so numerous on television in all of its genres, represented in
such a wide sociological and psychological range, that the same bigot would
feel inundated by the objects of his scorn every time he turned on his set,
and incensed at how sympathetically they are portrayed and how intimately
they interact with whites.
From John McWhorter, Gimme a Break! The New Republic (March 5, 2001). Copyright 2001
by The New Republic. Reprinted by permission.
58
30197.fm Page 59 Monday, February 27, 2006 12:44 PM
NO / John McWhorter 59
i
But Bogles early chapters, on the 1950s and 1960s, are masterful, and they put
one in mind of his accomplishments in his earlier writings. With Brown Sugar,
which appeared in 1980, Bogle did the history of black popular entertainment a
signature service with a smart survey of black divas from Ma Rainey to Donna
Summer, bringing to the light of day the work of many figures who had faded
from consciousness. His biography of Dorothy Dandridge was published in
1987, and it was a long overdue chronicle of the life and the work of this world-
class beauty and gifted actress who was denied the career that she deserved by
the naked racism of her era, and died in despair at the age of forty-two.
With the crisp prose and the masterful eye for detail that were evident in
those books, Bogle now takes us through black television of the 1940s, 1950s,
and 1960s, bringing to light performances barely recorded in accessible
sources. Thus we learn that the very first experimental television broadcast by
NBC in 1939 was not, say, a half-hour with Jack Benny, but a variety show star-
ring none other than Ethel Waters. Bogle traces Waterss little-known but fasci-
nating television career, which most famously included a stint playing the
maid Beulah. Beulah was more representative of the black presence on stone-
age television than its more frequently discussed contemporary Amos n Andy,
which even by the early 1950s was a tatty, recidivist affair rooted in an obsolete
minstrel humor and thriving more on familiarity than on pertinence.
Beulah is remembered for depicting a black woman who has nothing bet-
ter to do than center her life around the white family that employs her, other
than waiting for her neer-do-well boyfriend, Bill, to propose. This was not an
exclusively black convention, of course: Shirley Booths Hazel on Hazel and
Ann B. Daviss Alice on The Brady Bunch occupied similar spaces. What makes
Beulah so excruciating to watch today is that Beulah is, in addition, none too
bright. It is only with the thickest fortification of historical perspective that one
can today endure the opening tags, in which Beulah looks us dead in the eye
and offers such apercus as the fact that she is the maid whos always in the
kitchenbut never knows whats cookin . . . ! HYEH HYEH HYEH HYEH. . . !
Bogle is correct in noting that the miraculous Waters managed to draw
some kind of character out of the wan scripts. Waterss episodes are the only
30197.fm Page 60 Monday, February 27, 2006 12:44 PM
ones that can be even approximately tolerated today, as she conveys a kind of
warmth and sexual affection between her and Bill, and manages to evoke an
impression of will and intelligence despite what her lines have her utter.
Throughout her life Waters could not help filling empty space with her cha-
risma. Bogle movingly describes an episode of the usually frothy Person to Person
in 1954, in which Waters diverted the interview into sincere psychological
self-revelation. Waters was intense. . . .
II.
The sun began breaking through the clouds in the 1960s, as the civil rights era
brought race relations and the Negro question to the forefront of American
consciousness. Perhaps the most immediately memorable black figure of this era
on television is Bill Cosbys erudite Scotty on I Spy, portrayed as every bit the
equal of his white partner in undercover operations. From the vantage point of
our identity politics, however, we instantly note the absence of any racial iden-
tity in Scotty, and this is largely true of other blacks in series of this decade, such
as Greg Morris on Mission Impossible, Lloyd Haines on Room 222, and Nichelle
Nicholss Uhura on Star Trek. For Bogle, as for many analysts, this reflected white
Americas desire to tame the Negro, who was beginning to be seen as a threat.
Certainly this was a part of the storybut it was not until the end of the
decade that the salad bowl would triumph over the melting pot as the domi-
nant metaphor for immigration in the minds of most Americans. In an era in
which the central objective of civil rights leaders was still integration, many
white producers and writers sincerely considered themselves to be doing good
by portraying blacks without any particular cultural traits. Today, of course,
the seams show, and the space to which blacks were assigned on television
requires major historical adjustment. . . .
i
Drama shows were somewhat more concerned with addressing the tensions
that would soon transform the integrationist imperative into a separatist one,
though usually more in the name of economic and racial justice than in the
name of what we call diversity. . . .
This is all a far cry from Beulah in the Hendersons kitchen. Still, through-
out most of the 1960s there was not a single black show proper. This
changed in 1968 with Julia, starring Diahann Carroll; and the response to this
show by black commentators signaled that a new era in black American ideol-
ogy had arrived. Julia portrayed a middle-class widow raising a young son
while working as a nurse. With the assimilated Carrolls chiseled features and
crisp standard English, Julia wore the race issue lightly. There was only an occa-
sional episode that depicted Julia encountering and defeating prejudice, which
was portrayed as an occasional excrescence rather than the manifestation of a
profound moral and social malaise.
Basically, Julia was a more sober version of its contemporary That Girl.
And so black writers, actors, and critics fiercely condemned this little show for
30197.fm Page 61 Monday, February 27, 2006 12:44 PM
NO / John McWhorter 61
neglecting the tragedies of blacks in the inner cities. The Black Power move-
ment was just then forging a new sense of a black identity opposed to the
mainstream one, which promoted the suffering poor blacksthe blacks most
unlike middle-class whitesas the real blacks. For this radical (but increas-
ingly pervasive) view, middle-class blacks had some explaining to do. They had
deserted their roots.
The black response to Julia was predicated upon this new ideait is now
so deeply ensconced in mainstream black thought that it no longer feels like a
position at allthat the essence of blackness is suffering. A middle-class
nurse living in a nice apartment and interacting easily with whites was obvi-
ously inauthentic. Objections to Amos n Andy in the early 1950s were based
in part on the fact that even if the show was undeniably amusing, this parody
of black reality was one of the only depictions of blacks on television. By the
time Julia aired, however, black misery and the new black identity were not
exactly absent from American television. The problem now was not that Julia
was the only view of blacks on television; the problem was that this side of
black life did not deserve to be shown at all.
III.
Fifteen years or so earlier, the critics would have eaten up Julia with a spoon. A
comparison with Amos n Andy is again useful. Bogle presents a list of objec-
tions to that show by the NAACPand in a full page of complaints, the fact
that the show did not address black poverty is not even mentioned. Most black
thinkers of the earlier period would have had no more interest in seeing black
misfortune dutifully explored on television than white viewers had in seeing
depictions of Appalachia or the poor rural South; and they would have
applauded a portrait of members of their race doing well as a genuine advance
from the mammy days. And yet the NAACP of the period was certainly inter-
ested in the problem of black poverty.
The difference hinged on the contrast between an ideology focused on
achievement despite acknowledged obstacles and an ideology predicated upon
the treacherous notion that achievement is an extraordinary affair of luck until
all the obstacles are removed. This latter viewfatalistic, doctrinaireinstantly
casts those people blessed with only ordinary capabilities and not with luck
that is, poor peopleas the real black people. This ideology remains with us
today, pervading the thought of most black American pundits and professors.
Bogle is one of their company. In its discussion of Julia, his book suddenly begins
a disappointing decline into a narrow and numbingly circular litany of com-
plaint. Bogle frames the thirty remaining years of black work on television as an
almost unbroken procession of veiled injustice and exploitation.
Bogle at this point falls into the same trap that mars his Toms, Coons,
Mulattoes, Mammies, and Bucksor, rather, its revised edition. That book first
appeared in 1973, and it was my first primer on blacks in film. It aptly identified
five eponymous stereotypes running throughout black roles in American
movies, making the useful point that the blaxploitation genre, what-
ever its visceral thrill and the work that it gave black actors, was in essence a
30197.fm Page 62 Monday, February 27, 2006 12:44 PM
recapitulation of the types on view as far back as The Birth of a Nation. But in
1989 Bogle updated his book and revealed himself as a man with a hammer to
whom everything is a nail. What was a valid and penetrating thesis applied to
blacks in film up to the early 1970s came to be reflexively applied to the next
fifteen years of American popular culture, with no significant acknowledgment
made of the stunning maturation of the black role on the silver screen that
occurred during those years.
Is Eddie Murphy an exciting phenomenon, playing lead roles in film after
film, and often producing films as well? Not at all, because he is sexually appeti-
tive, and therefore he is merely a recapitulation of the oversexed black buck
who chases the Camerons young daughter off a cliff in D.W. Griffiths racist
film. Was Lonette McKees performance in Sparkle a signature piece of acting?
Not quite, because she is light-skinned, and therefore her sad fate in the plot ren-
ders her a tragic mulatto, despite her characters not being of mixed race. And
so on. Richard Pryor, speaking for the ghetto, gets one of Bogles rare stamps of
approvalbut with the ominous qualification that he may exemplify a new type
aborning, the Crazy Nigger.
i
Bogle pigeonholes almost every black contribution to American television
from 1970 to 2000 into one of several dogmatic categories. As a result, his
inquiry degenerates into a game that one might call Can You Find the
Stereotype? As the years wear on, the relation of Bogles analysis to the real-
ity that it is describing grows more and more slender. All large, nurturing
black women are mammies, mere recapitulations of Hattie McDaniel and
Beulah. This type includes even Oprah Winfrey, whose inspiring success is
thereby rendered suspect. Any feisty black woman who speaks her mind to
men is a Sapphire, the idea being that the Kingfishs shrewish wife on
Amos n Andy established a stereotype about the black female that is now
best avoided. And so our pleasure in watching LaWanda Pages immortal
Aunt Esther on Sanford and Son or Nell Carters lead character on Gimme a
Break! must be a guilty one. . . .
In Bogles doctrinaire framework, it is all but impossible for any black
performance to pass as kosher. Instead the analysis of every black character is
a damned if they do, damned if they dont exercise designed more to feed
the flames of indictment of the white man than to illuminate any actual
truths. Benson was indeed a little dicey in depicting an intelligent, middle-
aged black man as a butler in a governors mansion as late as 1979. Within
two years, however, the shows writers had Benson elected state budget direc-
tor; eventually he became lieutenant governor; and finally he ran against the
governor himself. The series ended with Benson and the governor awaiting
the election results together. One would think this series aggressively negated
the Beulah stereotype, even at the expense of some plausibility. What counts
for Bogle, however, is that the show ends with Benson by his good white
friends side. Physically, yesbut he was watching the progress of an elec-
tion in which he had attempted to unseat the man from his livelihood! How
30197.fm Page 63 Monday, February 27, 2006 12:44 PM
NO / John McWhorter 63
would Bogle have contrived his analysis if the series had ended with Benson
watching the returns by himself?
It gets worse. If a show addresses racism in history (Homefront, Ill Fly Away),
then Bogle takes it to mean that racism is safely confined to the past. But then if
producers had refrained from depicting slavery and segregation on television,
surely Bogle would have decried this as whites denying the wrongs of the past.
Meanwhile Bogle repeatedly dismisses as self-congratulatory shows in which
whites denounce racismthough a black character who wears racial indignation
on his sleeve merely restores us to the Angry Black Man. In Gary Colemans
savvy comments about racism in Diffrent Strokes, Bogle detects the message that
such comments are acceptable only out of the mouths of babes, when in fact
black adults had been sounding off about racism for a decade on other shows.
This is not serious engagement with a cultural development. It is the promulga-
tion of professional underdog-ism in black America, and as with most such work,
it is accomplished only at the expense of empirical seriousness.
IV.
. . . One of the saddest results of the ideological straitjacket that Bogle imposes
upon black television is that it blinds him to some remarkable and historically
important performances. In Gimme a Break! in the early 1980s, Nell Carter
played a live-in housekeeper to a widowed white police officer (Dolph Sweet),
and became essentially a surrogate mother to his children. In Bogles account,
For African American viewers, Gimme a Break! was little more than a remake of
Beulah. But this is only what Bogle and assorted black commentators chose to
make of it. The show was quite popular in the black American community, and
it owed its popularity not least to the fact that its resemblance to Beulah was
only superficial.
Beulah was meekly deferent to her employers, but Nell brooked no non-
sense from the Chief. Bogle may read this as a revival of Sapphire (despite
Nells decidedly unsexual rapport with Sweet), but most of us simply enjoyed
seeing a black woman holding her own against a white man. Beulah never
knew what was cookin, but Nell ran the house to such an extent that the show
barely skipped a beat when Sweet died during the run. Beulahs life outside the
house was a cipher, but Nell was depicted as dreaming of a singing career, and
Carter could really sing. (I can hear the party-faithful Bogle asking why black
people always have to sing and dance; but if Carter hadnt been allowed to use
her amazing voice, he would certainly have complained of the suppression of
her talent.)
. . . Few vintage performances are immune from Bogles straitened stand-
point. Sherman Hemsleys loudmouthed George Jefferson is a retread of the
coon, regardless of the joy that black audiences regularly felt at the sight of
Hemsleys strutting bantam entrance into the lobby of his and Louises new
dee-luxe apartment in the sky in the opening credits, which seemed to
encapsulate the prospect of advancement without a surrender of pride. Hems-
leys cocky yet contoured reading of what could have been a shallow, shrill
character was most of what kept this silly show going for eleven seasons. . . .
30197.fm Page 64 Monday, February 27, 2006 12:44 PM
V.
It is his separatist ideology that ruins Bogles pleasure. It is also what keeps him
from ever addressing the paradoxical nature of his expectations, such as his
implication that there should be a moratorium on black participation in certain
entertainment clichs long beloved by audiences of any extraction, including
black Americans. One comes away from Bogles book with the impression that
he considers black television to have a special therapeutic mission from which
the rest of television is exempt. In Toms, Coons, Mulattoes, Mammies, and Bucks,
he proposed that black films can liberate audiences from illusions, black and
white, and in so freeing can give all of us vision and truth. It is a tremendous
responsibility, much greater than that placed on ordinary white moviemakers;
and at the end of Primetime Blues he considers television to have a long way to
go in honestly and sensitively recording African American life.
And so Bogle reserves his highest praise for The Cosby Show, and for the
brooding, quirky, and still-missed 1980s dramedy Franks Place, and for
the succs destime drama Ill Fly Away, which depicted a black maid working
for an integrationist white lawyer in the segregated South of the 1950s. Ever
vigilant against the mammy stereotype, and imbued with his evangelical
conception of black television, Bogle also appears to have a particular predi-
lection for low-key, dreamy black women, heaping special praise on Louise
Beavers of Beulah, Gloria Reuben of ER, Regina Taylor of Ill Fly Away, and
Lisa Bonet of The Cosby Show.
Working with this, we can construct a future that would presumably
meet with Bogles approval. All black television series would portray financially
stable people infused with a combination of intellectual curiosity and good
old-fashioned mother wit. All characters would regularly display passionate
commitment to uplifting the blacks left behind, while at the same time partici-
pating in mainstream societybut with a healthy dose of authentic anti-
assimilationist resistance as well. All characters would be romantically fulfilled,
but within the bounds of carefully considered serial monogamy. Humor would
be low-key, avoiding any hint of raucousness, yet always with one foot in
African American folk traditions. Mothers and wives would be portrayed by
small, light-skinned women, preferably of dreamy affect, who would never
engage their husbands in anything but the most civil conduct. Black characters
in mainstream programs would at all times refrain from nurturing whites
and would display a primary rootedness in black culture, while at the same
time refraining from going as far as being perceived as angry or as the
Other. In sum: all black shows would essentially be recapitulations of The
Cosby Show.
i
I cherished The Cosby Show in its early years for gracefully depicting a black
family whose lives were not defined by impecuniousness or tragedy: here was
where black America was headed, rather than where it had been. Yet the com-
mon consensus among black commentators, as Bogle notes, was that the show
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NO / John McWhorter 65
carried an implication that the black underclass was a marginal issue. Maybe it
did. But the real problem was that the show became downright dull. Thats
just Ozzie and Harriet, my father groused during its first season. The shows
statement was eloquent, but after a while it became a weekly sermon, and
hard to recognize as entertainment.
Sanford and Son, by contrast, was entertainment. But under Bogles rule,
this show would have had Lamont working his way out of Watts by attending
college, while Fred took continuing education classes alongside, all the while
giving his white teachers hell as he resisted assimilation. Instead of giving
work to his old chitlin circuit friend LaWanda Page, and thereby surrendering
to the Sapphire stereotype, Redd Foxx should have let her languish in obscu-
rity while casting a petite, reserved, light-skinned womanprobably given to
spells of wide-eyed reverieas Aunt Esther, with her and Sanford getting along
warmly. The show should have been an hour-long drama, so that it might
more fully explore the personas and issues. In later seasons, Lamont
should have entered the corporate world.
But who would have watched this show, or another like it? It is fine for
entertainment to be edifying, but it must also be entertaining. Moreover, Bogles
requirements for entertainment would make it even less true to life than he
now thinks it is. For there is no room for natural human exuberance in Bogles
ideal. Surely an essential aspect of African American experienceits amazing
vitalitywould go missing if all black shows were of the gentle and genteel tone
of The Cosby Show, Franks Place, and Ill Fly Away. Consider Bogles ideal of
dreamy women: really, Louise Beavers was never much of an actress; and even
Bogle notes Gloria Reubens flat voice; and most viewers considered A Different
World to have hit its stride only when the similarly flat-voiced Lisa Bonet left the
show. I confess that I prefer LaWanda Page to Lisa Bonet any day of the week.
And I doubt that I am alone.
This is, after all, commercial television. In the eternal tug-of-war between
art and commerce in popular entertainment, commerce has always come out
on top, even if art occasionally slips through. More to the point, popular enter-
tainment has always been founded upon character types, from Pierrot and
Harlequin to Sapphire and the Kingfish. To assail all such black personages as
stereotypes is intellectually irresponsibleunless one is prepared to accuse,
say,West African villagers of trucking in stereotypes in keeping alive the stock
characters in their culturally central folk tales. Why is Anansi, the wily spider at
the heart of tales passed down the generations in Africa and the Caribbean, any
less a stereotype than George Jefferson? This point is all the more significant
given that black writers are as complicit as white writers in promulgating these
stereotypes, as Bogle surely agrees.
Bogle is too familiar with popular entertainment and its history not to
understand this. But this means that his proposition that black television must
shoulder a unique and tremendous responsibility cannot be taken seriously,
except as another cry of victimhood. That tremendous responsibility is just
another way to keep black readers eternally indignant at perceived racism in
America. Bogles chronicle of fifty-plus years of black television is more a reflec-
tion of the centrality of victimhood to modern black identity than an accurate
30197.fm Page 66 Monday, February 27, 2006 12:44 PM
history of race in this medium and this time. If you put an African American of
the 1950s before a television set in 2001, he would surely be stunned and elated
by the evidence of progress that would pass before his eyes.
i
Bogle is hardly alone in his approach to black television. There now exists a
whole literature of books and articles by black writers playing endless rounds
of the Can You Find the Stereotype? game. This impulse to uncover rot
behind all black success runs so deep in so many black writers that many
might find it difficult to imagine just what else a survey of black television
could be about. Yet there are many, many things that Bogle and the others
neglect, because they do not fit the arc of a victimologists argument.
Thus Bogle zips perfunctorily by the welter of black sitcoms on the
new UPN and WB networks. True, the shows put a new low in lowest com-
mon denominator, operating at a ding-dong Laverne & Shirley level that has
been foreign to most white sitcoms since about 1980. And yet these shows
are extremely popular with black viewers. The people who recently made a
boisterous cartoon such as The Parkers the top-rated show among blacks do
not share Bogle and his comrades idea of an evenings entertain-
ment.While Bogle waits for honesty and sensitivity, millions of other
African Americans are happily sitting down to Homeboys in Outer Space, The
Wayans Bros., Malcolm & Eddie, and their ilk.
These sitcoms have been very popular with black audiences, while
richer fare, such as the heavily black and highly regarded Homicide, has not
fared so well; and this is a fact that is worth exploring. Bogle is correct that
there has always been a sad dearth of black dramas as opposed to black com-
ediesbut surely this is in part because black audiences have repeatedly been
less likely to take them to heart. There are rich issues of culture, class, tradi-
tion, and psychology to be mined that could engage even the most essential-
ist-minded of writers. But Bogle falls short here, preferring to malign the
nerdy character of Urkel in Family Matters as deracialized for not infusing
his persona with any identifiable blackness.
Empirical studies have suggested, contrary to the common wisdom, that
blacks are not depicted as criminals on television today out of proportion to
their representation in the population. I would have liked to see Bogle ponder
this question, charting the evolution of the black criminal on television (in the
1950s, the criminal was usually a working-class white) and possibly refuting
the studies in some way. And perhaps because they do not lend themselves to
the Can You Find the Stereotype? game, Bogle largely neglects black variety
shows after Flip Wilson, when these shows, especially in the 1970s, contrib-
uted some definitive moments for black viewers. Who could forget little Janet
Jacksons imitation of Mae West on The Jacksons in the mid-1970s? I also fondly
remember Telma Hopkins and Joyce Vincent Wilsons savory skits as working-
class Lou-Effie and Maureen on Tony Orlando and Dawn.
I do not wish to suggest that there is no basis for an anxiety about
stereotypes. I cannot find a positive word to say about Jimmie J.J. Walkers
30197.fm Page 67 Monday, February 27, 2006 12:44 PM
NO / John McWhorter 67
sad takeover of Good Times, even though I was one of the kids in the school-
yards shouting Dy-no-MITE!!! And too often black cast members are the
ones with the least defined personas, a notable current example being Victoria
Dillards Janelle on Spin City, a character whose facelessness after six seasons
would be unimaginable in any white character on any program. And yet we are
a long, long way from Andy and the Kingfisha long way even from Scotty.
And why, we must ask in the end, is the issue so urgent at all? To be
sure, popular entertainment has an influence upon the formation of iden-
tity in America; but the stereotype obsession presumes something more. It
presumes that anything short of a sensitive and honest depiction of
black experience constitutes an obstacle to black advancement. This, I
think, is a very brittle claim. Granted, it was hardly a picnic when practi-
cally the only image of blacks on television was Amos n Andy. But given
the profoundly richer and more positive situation today, it is difficult to
argue that only Bogles ideal would discourage a black youth from using
drugs, or lead a young black woman to work harder in school, or raise the
rate of blacks opening small businesses. Quite the contrary. A great many
individuals and groups have worked their way up in American history
despite the ugly stereotypes in popular entertainment.
In other words, its just television. Real life happens outside the little
box. Yes, there is evidence that television can affect behavior. But if, between
1970 and 2000, blacks had been depicted only sensitively and honestly
on television, their history during the period would certainly have unfolded
exactly as it did, with the same ratio of triumphs to setbacks. The assumption
that television must carefully reflect reality, and even airbrush reality, but
never exaggerate or parody realityand that it must do so only in the case of
blacksis unwarranted by history or psychology or politics; and it represents
a gross misunderstanding of popular entertainment. No form of entertain-
ment has ever achieved such representational justice, and the implication
that black Americans are helpless without it renders us passive victims rather
than masters of our own fates.
Yet Bogles book will surely stand as the authoritative source on the sub-
ject. It will be endlessly borrowed from university libraries by black under-
graduates in classes on Race and the Media, dutifully writing papers
illuminating the stereotypes underlying almost anything anyone black has
ever done on television. Black thinkersmany of whom, like most busy
intellectuals and journalists, do not actually watch much televisionwill
continue to decry the scarcity of positive portrayals of blacks in the media.
And the NAACP will continue to harangue the big networkswhich are
watched by fewer people each yearas racist for not happening to have
included black characters in a particular seasons lineup. Never mind that
blacks are all over the myriad shows on the dozens of other stations now
available on cable, as well as in shows from past seasons on the big networks
themselves. (The networks, of course, will eagerly accept their guilt and
quickly cast black actors in roles written as race-neutralwith the result that
their shows will include various black-white friendships devoid of any nat-
ural chemistry, as on The Weber Show, where the seasoned stage and film actor
30197.fm Page 68 Monday, February 27, 2006 12:44 PM
POSTSCRIPT
Do African American Stereotypes Still
Dominate Entertainment Television?
I n this issue, as in a related issue of how the media portrays gender, an impor-
tant question arises: What are the consequences of long-term exposure to
media messages? This question leads naturally to another essential question:
What are the unintended consequences of television viewing? Although these
selections focus on African Americans, the same concerns apply to other racial
and ethnic groups.
Whether race portrayals are changing or not, a number of studies over
the years have demonstrated the impact of negative or limited portrayals of
blacks and other minorities. Clint C. Wilson and Felix Gutierrez, in Minorities
and the Media: Diversity and the End of Mass Communication (Sage Publications,
1985), examine portrayals of blacks, Native Americans, Latinos, and Asians.
Carolyn Martindale, in The White Press and Black America (Greenwood Press,
1986), explores newspaper coverage of race-related news and analyses its defi-
ciencies. Sut Jhally and Justin Lewis write of the impact of The Cosby Show on
perceptions of African Americans in Enlightened Racism (Westview, 1992).
Scholars struggle with how to talk about representation. In Horace
Newcombs Television: The Critical View, 6th ed. (Oxford, 2000), Herman Gray
has written an important essay about the issue of what he calls representational
politics. See also Grays book Watching Race: Television and the Struggle for the Sign
of Blackness (University of Minnesota Press, 1997). The two selections represent
exactly the problem that scholars have as they try to uncover hidden patterns
that undermine equality, acknowledge real strides forward, and demonstrate
why certain choices are more positive than others. A number of books over the
years have examined the issues of race and representation in media. They
include Sasha Torres, ed., Living Color: Race and Television in the United States
(Duke University Press, 1998) and Janette Dates and William Barlow, eds., Split
Image: African Americans in the Mass Media (Howard University Press, 1993).
Other attempts to understand race in U.S. society are found in Cornel
Wests Keeping Faith: Philosophy and Race in America (Routledge, 1993) and bell
hookss Black Looks: Race and Representation (South End Press, 1992). For a per-
sonal look at the lived experience of one author, see Colored People: A Memoir by
Henry Louis Gates, Jr. (Vintage Books, 1995).
69
OntheInternet.fm Page 70 Monday, March 13, 2006 6:21 PM
Advertising Age
The Web site of Advertising Age magazine provides access to articles and
features about media advertising, such as the history of television advertising.
http://adage.com
Advertising World
This site is maintained by the Advertising Department of the University of Texas
and contains links to material on a variety of advertising topics and issues.
http://www.advertising.utexas.edu/world
http://www.peabody.uga.edu
http://tvnews.vanderbilt.edu
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part2.fm Page 71 Monday, February 27, 2006 2:39 PM
A Question of Content
W e no longer live in a world in which all of our media are directed
toward mass audiences. Today we have both mass media and personal
media, like videogames, iPods, and cell phones. Because people use
media content in very different ways, and so much of how we make
sense of media depends on our own ages and life experiences, the issue of
media content that is appropriate for certain audiences takes on a new
importance. In this section we deal with issues that often influence
people from all ages, ethnic groups, and all walks of lifebut the
questions for discussion become more pointed when we consider that
different audiences may perceive different things in the content of some
forms of media. In this section we examine some specific aspects of
using media for a sense of identity and belonging. We conclude with an
issue that addresses the important question of who should be responsible
for the types of media we see.
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42066I.fm Page 72 Thursday, March 16, 2006 3:03 PM
ISSUE 4
Do Video Games Encourage
Violent Behavior?
YES: Dr. Craig A. Anderson, from Prepared Statement to the
Hearing Before the Committee on Commerce, Science, and
Transportation of the United States Senate (March 21, 2000)
ISSUE SUMMARY
I n recent years the subject of the effect of video games has joined television,
film, and recorded music as a topic that provokes strong reactions among indi-
viduals who feel that some content may encourage violent, or at least aggres-
sive behavior among young people. While there is less concern about how any
type of content affects adults, most of the controversy deals with how children,
adolescents, teens and young adults use controversial media content. The
underlying reason for this is that younger users are assumed to have a lesser
sense of moral responsibility and judgment about the relationship of media
content and reality.
72
42066I.fm Page 73 Thursday, March 16, 2006 3:03 PM
Even though the video game industry voluntarily rates the content of
video games (as does the motion picture, television, and recording indus-
tries), many parents and critics of media violence feel that video games are a
unique form of entertainment that warrants special consideration. Since the
games are often played alone, on personal devices, consoles, or computers,
the video game users interaction with the game is interactive and direct. The
sophistication of computer graphics have produced images that look even
more realistic than ever before. The controversy became especially heated
during the summer of 2005 when Grand Theft Auto was released and
found to contain some hidden sex scenes.
The selections chosen to represent controversial views for this issue
both cite evidence of research studies that have different conclusions. This
raises important problems for us, as readers. How do we decide which studies
to believe? How do we weigh the evidence and the credibility of the authors
of differing studies? How much of our own experience informs the way we
think about some of these types of issues?
As youll see in Dr. Andersons statement to the Congressional Commit-
tee, he is a person who has dedicated his professional life to understanding
the relationship of media content and violence/aggression. He cites research
studies that have been amassed over many years that unmistakenly correlate
violent and aggressive behavior with children and young people who engage
in media content that represents violence and aggression as a behavioral
norm. And, even though he agrees that very violent video games really came
to the market in the 1990s, and that the specific research findings geared
toward these media are sparse, and tend to focus on short-term research
rather than long-term studies, he makes a persuasive case about how previous
studies for other forms of media do affect individuals personalities.
The Special Report in The Economist takes a broader sociological view of
video games and how they are used by different age groups. This selection
considers a wider scope of video games, from the violent ones to those that
take intense concentration and teach valuable skills. But here, the evidence
cited regarding violence and aggression is reported to be inconclusive. This
position is indeed due in part to the desire of the video game industry to
broaden appeal to the widest number of users possible, but it also reflects on
the specific issue under consideration.
As you consider the evidence provided by the two positions on this
issue, how do you formulate your own position? If you were a parent would
you see things differently? Are video games different from any other form of
traditional media content?
73
42068.fm Page 74 Monday, February 27, 2006 2:34 PM
Statement to the Committee on Commerce, Science, and Transportation, United States Senate,
March 21, 2000.
74
42068.fm Page 75 Monday, February 27, 2006 2:34 PM
shape the clay. Changes are relatively easy to make at first, when the clay is
soft, but later on changes become increasingly difficult. Longitudinal studies
suggest that aggression-related knowledge structures begin to harden around
age 8 or 9, and become more perseverant with increasing age.
The result of repeated exposure to violent scripts, regardless of source, can
be seen in several different aspects of a persons personality. There is evidence
that such exposure increases general feelings of hostility, thoughts about
aggression and retaliation, suspicions about the motives of others, and expec-
tations about how others are likely to deal with a potential conflict situation.
Repeated exposure to violent media also reduces negative feelings that nor-
mally arise when observing someone else get hurt. In other words, people
become desensitized to violence. Finally, exposure to violent media teaches
people that aggressive retaliation is good and proper.
Some virtual reality games involve the participant throwing punches, duck-
ing, and so on. As the computer revolution continues, the realism of the
video game environment will increase dramatically.
Reason 4. Repetition increases learning. The addictive nature of video
games means that their lessons will be taught repeatedly. This is largely a func-
tion of the reinforcing properties of the games, including the active and chang-
ing images, the accompanying sounds, and the actual awarding of points or
extra lives or special effects when a certain level of performance is reached.
Myths
Id also like to comment briefly on a number of myths concerning media
violence. Many of these myths have been around for years. Some come
from well-intentioned sources that simply happen to be wrong; others are
foisted on our society by those who believe that their profits will be
harmed if an informed society (especially parents) begins to shun violent
TV shows, movies, and video games.
Myth 1. The TV/movie violence literature is inconclusive. Any scientist
in any field of science knows that no single study can definitively answer the
complex questions encompassed by a given phenomenon. Even the best of
studies have limitations. Its a ridiculously easy task to nitpick at any individual
study, which frequently happens whenever scientific studies seem to contra-
dict a personal belief or might have implications about the safety of ones prod-
ucts. The history of the smoking/lung cancer debate is a wonderful example of
where such nitpicking successfully delayed widespread dissemination and
acceptance of the fact that the product (mainly cigarettes) caused injury and
death. The myth that the TV/movie violence literature is inconclusive has been
similarly perpetuated by self-serving nitpicking.
Scientific answers to complex questions take years of careful research by
numerous scientists interested in the same question. We have to examine the
questions from multiple perspectives, using multiple methodologies. About 30
years ago, when questioned about the propriety of calling Fidel Castro a
communist, Richard Cardinal Cushing replied, When I see a bird that walks
like a duck and swims like a duck and quacks like a duck, I call that bird a
duck. When one looks at the whole body research in the TV/movie violence
domain, clear answers do emerge. In this domain, it is now quite clear that
exposure to violent media significantly increases aggression and violence in
both the immediate situation and over time. The TV/movie violence research
community has correctly identified their duck.
Myth 2. Violent media have harmful effects only on a very small minor-
ity of people who use these media. One version of this myth is commonly gen-
erated by parents who allow their children to watch violent movies and play
violent games. It generally sounds like this, My 12 year old son watches vio-
lent TV shows, goes to violent movies, and plays violent video games, and hes
never killed anyone. Of course, most people who consume high levels of vio-
lent media, adults or youth, do not end up in prison for violent crimes. Most
smokers do not die of lung cancer, either. The more relevant question is
42068.fm Page 79 Monday, February 27, 2006 2:34 PM
whether many (or most) people become more angry, aggressive, and violent as
a result of being exposed to high levels of media violence. Are they more likely
to slap a child or spouse when provoked? Are they more likely to drive aggres-
sively, and display road rage? Are they more likely to assault co-workers? The
answer is a clear yes.
Myth 3. Violent media, especially violent games, allow a person to get rid
of violent tendencies in a nonharmful way. This myth has a long history and has
at least two labels: the catharsis hypothesis, or venting. The basic idea is that var-
ious frustrations and stresses produce an accumulation of violent tendencies or
motivations somewhere in the body, and that venting these aggressive inclina-
tions either by observing violent media or by aggressive game playing will some-
how lead to a healthy reduction in these pent-up violent tendencies. This idea is
that it is not only incorrect, but in fact the opposite actually happens. Weve
know for over thirty years that behaving aggressively or watching someone else
behavior aggressively in one context, including in safe games of one kind or
another, increases subsequent aggression. It does not decrease it.
Myth 4. Laboratory studies of aggression do not measure real aggres-
sion, and are therefore irrelevant. This myth persists despite the successes of psy-
chological laboratory research in a variety of domains. In the last few years, social
psychologists from the University of Southern California and from Iowa State
University have carefully examined this claim, using very different methodolo-
gies, and have clearly demonstrated it to be nothing more than a myth. Labora-
tory studies of aggression accurately and validly measure real aggression.
Myth 5. The magnitude of violent media effects on aggression and vio-
lence is trivially small. This myth is related to Myth 2, which claims that only a
few people are influenced by media violence. In fact, as noted earlier the TV
violence effect on aggression and violence is larger than many effects that are
seen as huge by the medical profession and by society at large. Furthermore,
preliminary evidence and well-developed theory suggests that the violent
video game effects may be substantially larger.
Caveats
Obviously, many factors contribute to any particular act of violence. There is
usually some initial provocation, seen as unjust by one party or the other. This
is followed by some sort of retaliatory response, which is in turn interpreted as
42068.fm Page 80 Monday, February 27, 2006 2:34 PM
an unjust provocation. This leads to an escalatory cycle that may end in physi-
cal harm to one or both parties. How people respond to initial provocations
depends to a great extent on the social situation (most people are less likely to
respond aggressively in church than they are in a bar), on their current frame
of mind (those who have been thinking aggressive thoughts or who are feeling
hostile are more likely to respond aggressively), and on the personality of the
individual (habitually aggressive people are more likely to respond aggressively
than habitually peaceful people). Short term exposure to media violence influ-
ences a persons frame of mind, and long term exposure creates people who are
somewhat more aggressive habitually, but many factors contribute to current
frame of mind and to habitual aggressiveness. However, even though one can-
not reasonably claim that a particular act of violence or that a lifetime of vio-
lence was caused exclusively by the perpetrators exposure to violent
entertainment media, one can reasonably claim that such exposure was a con-
tributing causal factor. More importantly for this hearing, my research col-
leagues are correct in claiming that high exposure to media violence is a major
contributing cause of the high rate of violence in modern U.S. society. Just as
important, there are effective ways of reducing this particular contributing
cause. Educating parents and society at large about the dangers of exposure to
media violence could have an important impact.
Unknowns
The research literature on video games is sparse. There are numerous questions
begging for an answer that is simply not yet available. Just to whet your appetite,
here are a few questions I believe need to be addressed by new research.
1. Does explicitly gory violence desensitize video game players more so than
less gory violence? If so, does this desensitization increase subsequent
aggression? Does it decrease helping behavior?
2. What features increase the game players identification with an aggres-
sive character in video games?
3. What features, if any, could be added to violent video games to
decrease the impact on subsequent aggression by the game player? For
instance, does the addition of pain responses by the game victims
make players less reluctant to reenact the aggression in later real-world
situations, or do such pain responses in the game further desensitize
the player to others pain?
4. Can exciting video games be created that teach and reinforce nonviolent
solutions to social conflicts?
42069.fm Page 81 Thursday, March 16, 2006 3:13 PM
A s video gaming spreads, the debate about its social impact is intensifying.
Is it a new medium on a par with film and music, a valuable educational tool, a
form of harmless fun or a digital menace that turns children into violent zom-
bies? Video gaming is all these things, depending on whom you ask.
Gaming has gone from a minority activity a few years ago to mass enter-
tainment. Video games increasingly resemble films, with photorealistic images,
complex plottines and even famous actors. The next generation of games
consoleswhich will be launched over the next few months by Microsoft, Sony
and Nintendowill intensify the debate over gaming and its impact on society,
as the industry tries to reach out to new customers and its opponents become
ever more vocal. Games consoles are the most powerful mass-produced
computers in the world and the new machines will offer unprecedented levels
of performance. This will, for example, make possible characters with convincing
facial expressions, opening the way to games with the emotional charge of films,
which could have broader appeal and convince sceptics that gaming has finally
come of age as a mainstream form of entertainment. But it will also make depic-
tions of violence even more lifelike, to the dismay of critics.
This summer [2005] there has been a huge fuss about the inclusion of
hidden sex scenes in Grand Theft Auto: San Andreas, a highly popular, but
controversial, game in which the player assumes the role of a street gangster.
The sex scenes are not a normal part of the game. But the offending scenes
can be activated using a patch downloaded from the internet. Senator Hillary
Clinton and a chorus of other American politicians have called for federal
prosecutors to investigate the game and examine whether the industrys
system of self-regulation, which applies age ratings to games, is working prop-
erly. Mrs Clinton accused video games of stealing the innocence of our
children and making the difficult job of being a parent even harder.
As a result of the furore, Grand Theft Auto had its rating in America
changedfrom M for mature (over-17s only) to AO for adults only (over-
18s)by the industrys rating board. But since most big retailers refuse to stock
AO titles, of which very few exist, Rockstar Games, the maker of Grand
Theft Auto, is producing a new M-rated version without the hidden sexual
material. This is merely the latest round in a long-running fight. Before the cur-
rent fuss over Grand Theft Auto, politicians and lobby groups were getting
From The Economist, vol. 376, issue 8438, August 6, 2005. Copyright 2005 by Economist.
Reprinted by permission.
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Moral Choices
Game players, it turned out, were no more aggressive than the control group.
Whether the participants had played games before, the number of hours spent
gaming, and whether they liked violent movies or not, made no difference.
The researchers noted, however, that more research is still needed to assess the
42069.fm Page 84 Thursday, March 16, 2006 3:13 PM
deduce what their biases are. (In Sim City, for example, in which the player
assumes the role of a city mayor, no amount of spending on health care is ever
enough to satisfy patients, and the fastest route to prosperity is to cut taxes.)
Games can be used in many other ways. Tim Rylands, a British teacher in
a primary school near Bristol, recently won an award from Becta, a govern-
ment education agency, for using computer games in the classroom. By pro-
jecting the fantasy world of Myst, a role-playing game, on to a large screen
and prompting his 11-year-old pupils to write descriptions and reactions as he
navigates through it, he has achieved striking improvements in their English
test scores.
Another area where games are becoming more popular is in corporate
training. In Got Game, a book published last year by Harvard Business
School Press, John Beck and Mitchell Wade, two management consultants,
argue that gaming provides excellent training for a career in business. Gamers,
they write, are skilled at multi-tasking, good at making decisions and evaluat-
ing risks, flexible in the face of change and inclined to treat setbacks as chances
to try again. Firms that understand and exploit this, they argue, can gain a
competitive advantage.
Pilots have been trained using flight simulators for years, and simulators
are now used by soldiers and surgeons too. But gaming can be used to train
desk workers as well. Mr Prenskys firm has provided simple quiz games for
such firms as IBM and Nokia, to test workers knowledge of rules and regula-
tions, for example. For Pfizer, a drug company, his firm built a simulation of its
drug-development process that was then used to train new recruits. Other
examples abound: PricewaterhouseCoopers built an elaborate simulation to
teach novice auditors about financial derivatives. Some lawyers are using simula-
tors to warm up for court appearances. Convincing older executives of the merits
of using games in training can be tricky, Mr Prensky admits. But when they
have a serious strategic training problem, and realise that their own people are
20-year-olds, more and more are willing to take the leap, he says.
So games are inherently good, not bad? Actually they are neither, like
books, films, the internet, or any other medium. All can be used to depict sex
and violence, or to educate and inform. Indeed, the inclusion of violent and
sexual content in games is arguably a sign of the maturity of the medium, as
games become more like films.
Movies provide one analogy for the future of gaming, which seems des-
tined to become a mainstream medium. Games already come in a variety of
genres, and are rated for different age groups, just like movies. But just how far
gaming still has to go is illustrated by the persistence of the double standard that
applies different rules to games and films. Critics of gaming object to violence in
games, even though it is common in movies. They worry about the industrys
rating model, even though it is borrowed from the movie industry. They call
upon big retailers (such as Wal-Mart) not to sell AO-rated games, but seem not to
mind that they sell unrated movies that include far more explicit content.
In June, Senator Charles Schumer held a press conference to draw attention
to the M-rated game 25 to Life, in which players take the role of a policeman or
a gangster. Little Johnny should be learning how to read, not how to kill cops,
42069.fm Page 86 Thursday, March 16, 2006 3:13 PM
he declared. True, but little Johnny should not be smoking, drinking alcohol or
watching Quentin Tarantino movies either. Just as there are rules to try to keep
these things out of little Johnnys hands, there are rules for video games too.
Political opportunism is part of the explanation for this double standard: many
of gamings critics in America are Democrats playing to the centre.
Another analogy can be made between games and musicspecifically,
with the emergence of rock and roll in the 1950s. Like games today, it was a
new art form that was condemned for encouraging bad behaviour among
young people. Some records were banned from the radio, and others had their
lyrics changed. Politicians called for laws banning the sending of offending
records by post. But now the post-war generation has grown up, rock and roll is
considered to be harmless. Rap music, or gaming, is under attack instead.
Theres always this pattern, says Mr Williams of the University of Illinois.
Old stuff is respected, and new stuff is junk. Novels, he points out, were once
considered too lowbrow to be studied at university. Eventually the professors
who believed this retired. Novels are now regarded as literature. Once a
generation has its perception, it is pretty much set, says Mr Williams.
What happens is that they die.
Like rock and roll in the 1950s, games have been accepted by the young
and largely rejected by the old. Once the young are old, and the old are dead,
games will be regarded as just another medium and the debate will have
moved on. Critics of gaming do not just have the facts against them; they
have history against them, too. Thirty years from now, well be arguing
about holograms, or something, says Mr Williams.
42066P.fm Page 87 Monday, February 27, 2006 2:40 PM
POSTSCRIPT
Do Video Games Encourage
Violent Behavior?
I t may be true that there are few long-term studies of the effect of play-
ing video games now, but this will change in time. There are many longi-
tudinal studies of the way violence and aggression are portrayed in other
forms of media. In all of these cases, it is important to consider who spon-
sors the research and what agenda the sponsoring agency may have. In
this edition of Taking Sides, you will see several cases for which the atti-
tudes or biases of the authors of certain studies should suggest a critical
framework for evaluating their position.
This type of controversy also takes into consideration whether a media
industry can adequately control access to questionable material through rat-
ings systems. While ratings on the packages of many games and other content
may be somewhat effective as a measure of who may have access to media con-
tent, how are those ratings enforced? Is it possible for an industry to monitor
use when the bottom line is selling their product? How much regulation
should be exercised from outside? Should the government take a stronger role
in creating guidelines, or should the bulk of the responsibility be placed on
the shoulders of parents and guardians?
As mentioned in the preface to this book, the distribution and appear-
ance of media content has changed dramatically over the years. As mediated
images become more realistic through computer enhancement or computer
generation, studies of perception will undoubtedly change too. And, as indi-
viduals continue to use interactive media, we can expect to see more sophisti-
cation in future studies about the effects of media content on audiences of
different ages, and in different circumstances.
If you would like to focus on additional studies of understanding how
to evaluate important questions such as these, you may consider Brad J.
Bushman and Craig A. Andersons, Media Violence and the American Pub-
lic: Scientific Facts Versus Media Misinformation, in American Psychologist
(June/July, 2001, pp. 477489). (Note, one of the authors of this study is also
the author of the first selection in this issue). A more traditional approach
toward understanding the relationship among violent/aggressive media con-
tent and individuals use of media may be found in The Case for Television
Violence (Sage, 2001), by Jib Fowles.
If you are concerned about the way the entertainment industry targets
young audiences, you may want to read an article by Thomas A. Hemphill,
The Entertainment Industry, Marketing Practices, and Violent Content:
Whos Minding the Children? in Business and Society Review (2003, vol. 108,
pp. 263277).
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42067I.fm Page 89 Thursday, March 16, 2006 6:49 PM
ISSUE 5
Does Alcohol Advertising
Target Young People?
YES: Nina Riccio, from How Alcohol Ads Target Teens, Current
Health (September 2002)
ISSUE SUMMARY
NO: Joseph C. Fisher examines the research that has been con-
ducted on the prevalence of alcohol and tobacco advertising, and
concludes that the type of content analyses that are usually con-
ducted to examine the frequency of ads in the media cannot be
used to explain causality and alcohol abuse. In particular, his
focus on teens and young adults shows that while there may be a
predilection of those who recall ads to intend to become drinkers
in the future, the efficacy of advertising is unproven. He also
examines the effect of counteradvertising.
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T heyre cute. Theyre funny. But did you ever think that those funny,
sometimes annoying frogs croaking the name of a beer could be dangerous
to you?
Jesse, age 20, has been sober for about four years. But when he was
drinking heavily, his choice of booze depended on image. It couldnt be just
any brand. Bud was OKit has a cool image. Theres another brand thats a
lot cheaper, but no one would ever bring that to a party. It tastes all right, but
the can just looks stupid.
The makers of Budweiser have spent millions of dollars making sure Jesse
and others like him think Bud has a cool image. In 2000, for example, brewers
spent $770 million on TV ads and another $15 million on radio commercials.
Add a few hundred million more for promotions and sponsorships.
Besides the Budweiser frogs, youre probably familiar with a spotted dog
named Spuds, lizards, and canines from outer space. The packaging on many
of these products is humorous, goofy, and even cartoonish. Some feature col-
lege kids on spring break. Most of these manufacturers have their own Web
sites, where viewers can log on and play games or enter contests to win prizes
with insignias on them. Clearly, theyre aimed at you, not your parents.
Jesse now understands that he played right into the hands of alcohol
manufacturers. Bud seems particularly shameful because they really play up
to kids, he says. But theyre certainly not the only ones. Alcopops, like the
hard lemonades, are aimed at people who dont like the taste of alcohol.
Theyre like soda pop.
From Current Health 2, vol. 29, issue 1, September 2002, pp. 1417. Copyright 2002 by
Weekly Reader Corporation. Reprinted by permission.
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its estimated that for each public service message a kid hears about drinking
responsibly, he or she is likely to see 25 to 50 ads promoting beer or wine.
The bottom line in business is that the more you advertise, the higher
your sales. And studies show that the more theyre exposed to beer ads, the
more likely teens are to have positive feelings about drinking, and the more
likely they will be to drink as adults.
Whether liquor manufacturers are intentionally pitching their ads to
teens is not important. The fact is, teenagers are watching and absorbing the
message that drinking is a fun, cool, and popular thing to do. You dont have
to be a rocket scientist to understand that the intendedor unintended
consequences of these youthful liquor ads is that young people are going to
drink more, says Dr. Edward Jacobs, a Seattle pediatrician and a member
of the American Academy of Pediatrics Committee on Substance Abuse. A
company might say that theyre just trying to get viewers to remember the
products name. But if thats the case, it seems unnecessary to spend millions
per ad on directors, animation, and actors. Why not simply put the name
on a billboard? asks Dr. Jacobs.
Suicide
A correlation exists between alcohol use among teens and plan-
ning, attempting, or completing suicide. In one recent study, 37
percent of eighth grade girls who drank heavily reported attempt-
ing suicide.
Sexual Behavior
Twenty-nine percent of sexually active teens ages 15 to 17
reported in a survey that alcohol influenced their decision to have
sex. And 26 percent of teens ages 15 to 17 said they worried about
42070.fm Page 94 Monday, February 27, 2006 3:06 PM
Violence
Teens who drink are much more likely to engage in violence
against others. One national survey found that of the teens who
reported drinking regularly, 50 percent had been in a physical
fight in the past year and 16 percent had carried a weapon to
school in the past month. Other studies have found that alcohol
plays a key role in violent crimes committed by teens, including
murder, assault, and rape.
42159.fm Page 95 Monday, February 27, 2006 3:08 PM
NO Joseph C. Fisher
Media Influence
Forms of Communication
Before beginning our investigation of media effects, it is important to draw a
distinction between various forms of mass media representations of alcohol
and tobacco. First, we will distinguish between nonconsumptive and con-
sumptive forms of communication. By nonconsumptive, we mean the appear-
ance or use of the substance in a creative presentation the intent of which is
unrelated to the consumption of the substance. When shown under these cir-
cumstances, alcohol and tobacco tend to be of secondary importance, inciden-
tal to the main theme and not central to the scene or the behavior of the
characters in it. Nonconsumptive representations occur in all types of mass
media including literature, music, films, and broadcast programming.
Consumptive forms of communication differ in that the intent of the
message is to affect consumer behavior as it regards the substance. The most
obvious form of consumptive communication is advertising, the purpose of
which is to influence consumer product choices. More generally, consumptive
communication can be segmented by message content (positive or negative)
and message intent (promotes use or prevents use).
What is commonly known in commercial circles as image advertising
involves positive statements about the product form of a substance, the intent
of which is to persuade consumers to use more of it. Invariably, the positive
aspects of use of the substance generally or the positive attributes of a product
form specifically are emphasized. So the aging or blending of a scotch might be
stressed in a print ad, or the derived benefits of alcohol use (e.g., as a reward for
a job well done) could find its way into a product slogan such as For all you
do, this Buds for you.
The goal of image advertising is to build brand equity, which can be
defined as the willingness of consumers to pay more for a product than a com-
modity alternative. Typically, it takes an extended period of time and signifi-
cant advertising investment to build brand equity, and yet the investment
usually pays dividends over the long term in the price differential consumers
are willing to pay for a product.
The principle issues surrounding advertising for abused substances are asso-
ciated with the positive aspects of the portrayal of the substance and the clear
From PREVENTION AND SOCIETAL IMPACT OF DRUG AND ALCOHOL ABUSE, Robert T.
Ammerman (ed.), Peggy J. Ott (ed.) and Ralph E. Tarter (ed.) by Joseph C. Fisher. Copyright
1999 by Lawrence Erlbaum Associates. Reprinted by permission.
95
42159.fm Page 96 Monday, February 27, 2006 3:08 PM
goal of stimulating consumption. Thus, alcohol and tobacco advertising are criti-
cized because none of the deleterious health effects of product use are presented.
Especially egregious in this view is lifestyle advertising, which supposedly implies
the product and substance are integral to behaviors that are precisely those that
are diminished with use (e.g., athletic prowess or sexual performance). Advertising
is assumed to be misleading and deceptive as a consequence.
With respect to consumption, the major debate surrounds whether adver-
tising builds primary demand or only affects product choices (as staunchly
maintained by the advertising community). If the former, advertising might be
expected to induce people to take up the behavior who might otherwise not;
might stimulate sufficient incremental consumption to increase the rates of
adverse social, economic, and health consequences; and finally could reinforce
the behavior, making cessation that much more difficult. If advertising only
affects brand choices, a relatively constant amount of demand would be shifted
among a set of product choices, or at worst between product categories
(e.g., wine to beer) with little if any noticeable impact on aggregate demand,
and hence the negative outcomes associated with use.
At times advertising can carry a negative message while attempting to
promote use. Typically, this occurs when competitors in a category denigrate
each others products or services for their own benefit. Although competitive
advertising can focus on product attributes such as automotive acceleration or
the tar or nicotine content of a cigarette, the most often used basis of compari-
son is price. In essence, then, the hallmarks of competitive advertising are a
direct comparison with a named product substitute on the basis of some
shared characteristic, usually price.
Competitive advertising is a self-defeating strategy and is assiduously
avoided by most companies. It tends to be used when products or services in a
category are, for all practical purposes, commodities. Because almost all com-
petitive advertising reduces to price arguments, it is thought to cheapen the
product. More importantly, consumers are taught to shop on the basis of price,
thereby negating the brand equity built with such considerable effort and
expense by image advertising.
Given how sensitive consumption of alcohol and tobacco is to price, we
might expect competitive advertising to be an effective way to build primary
demand. It is perhaps a relief then to find competitive advertising is virtually
nonexistent in the alcohol and tobacco categories as the present time. Compet-
itive advertising is included here for completeness and to raise the specter of
what it might portend if it were used by alcohol and tobacco manufacturers,
but due to its absence from the categories will not be discussed further.
Counteradvertising attempts to limit use by stressing the negative aspects of
use or abuse of the substance. To use the example of drunk driving again, the cam-
paign sponsored by Mothers Against Drunk Driving (MADD) is precisely what is
meant here by counteradvertising. Images of empty swings and pictures of chil-
dren killed by drunk drivers dominate the message. Negative consequences are
stressed, while the remedyreduced consumption and abuseis implied.
Generally, counteradvertising takes two forms. As illustrated above, the first
of these are stand-alone advertisements designed to correct the information
42159.fm Page 97 Monday, February 27, 2006 3:08 PM
NO / Joseph C. Fisher 97
Nonconsumptive Communication
Behavioral effects are assumed to be a function of exposure to smoking and
drinking images in the media, their frequency, cumulative number, salience,
and meaning. As a consequence, the investigation of effects usually begins
with a content analysis of the media environment. In simplest terms, this
involves counting how many references to alcohol or tobacco are encountered
in a media sample and sometimes documenting how the incidence changes
over time. The content of the messages is also considered, what it demonstrates
or implies about usage, how it could be interpreted by those exposed, and what
this might portend for behavioral effects.
. . . Several broad patterns about alcohol portrayals in mass media are
apparent. First, alcohol and drinking references have become more frequent
regardless of media type. Second, the nature of the references has changed.
Contemporary images of drinking tend to reflect current beliefs about drinking
and the etiology of alcoholism. Use of alcohol is seen more often as an every-
day and commonplace occurrence. Alcoholism is viewed less as a result of a
character flaw or moral deficiency than as a disease or psychological illness.
Therapeutic options described have evolved in accordance with this psycho-
logical view of causation.
Some of the best content analytic studies have been conducted by Room
and Herd. In historical analyses of films, the investigators documented a com-
plex and reciprocal relationship between cultural context and alcohol portray-
als. Alcohol is seen as a powerful symbolic image, the use of which reflects
prevailing social and historical practice. Alcohol use in films also tends to press
the outer limits of societal use and in so doing helps extend the definition of
acceptable behavior. Thus, although alcohol depictions in films are culturally
fixed by prevailing usage norms, they are also instrumental in expanding the
boundaries of then current use.
Undoubtedly, the most public and influential medium is television, and
its importance as a source of behavioral models has not escaped investigators.
Something like a cottage industry has developed around the study of drinking
and smoking cues in television programming. Typically, studies of this sort
42159.fm Page 98 Monday, February 27, 2006 3:08 PM
NO / Joseph C. Fisher 99
Perhaps the best final statement on this topic was provided by Gerbner,
Gross, Morgan, and Signorielli after their analysis of the Cultural Indicators
Database, consisting of 10 years worth of television programming and 3 years
of commercials: The impression of some people that television characters
smoke a great deal is unwarranted and may be derived from old movies. In
contrast to the relatively limited amount of smoking, alcohol is hard to escape
on television.
Depictions of substance use are likely to involve positive social contexts.
Typical are the following: good-guy smokers outnumber bad-guy smokers
and smokers tend to be high-status role models as opposed to medium or low
status; drinking occurs in normal contexts such as bars, restaurants, or living
rooms; drinking motives are pleasant and social with over 80% occurring for
hospitality, enjoyment, and celebration reasons; further, solitary drinkers are
depicted only 4% of the time; smokers are regularly seen characters almost none
of whom want to quit; drinking outcomes disproportionately favor consump-
tion being either neutral, 85%, or positive, 9% whereas depictions of illicit drugs
are invariably negative; and similarly, 70% of scenes showing alcohol use in soap
operas reinforce drinking or show it free of consequences.
Despite an occasional opinion to the contrary, researchers in the field
seem convinced that television promotes smoking and drinking. But, of
course, this conclusion is beyond the scope of the content analytic method
and relies exclusively on belief in the validity and generalizability of social
learning theory. Given this considerable leap of faith, it is especially important
42159.fm Page 100 Monday, February 27, 2006 3:08 PM
Consumptive CommunicationAdvertising
. . . Despite the concerns about targeting youth, whether intentional or uninten-
tional, the messages alcohol and tobacco ads carry or how the tobacco industry
influences editorial content and combats antismoking, the fact remains that
content analysis studies are not designed to determine media effects. They can
describe the media environment, how often we are exposed to messages, who is
exposed and what the messages are, but the behavioral implications of these
findings are dependent on other methodologies. In this regard, the effects of
advertising on both smoking and drinking can be discerned by examining the
42159.fm Page 101 Monday, February 27, 2006 3:08 PM
These findings argue against consistent or large media effects. They also
imply nonconsumptive media are more significant in determining alcohol
consumption by females, while the only consumptive media effects, if real, are
highly specific to males for amount of beer consumed. The only truly pervasive
finding of the study is that media, consumptive or nonconsumptive, do not
influence the frequency or amount of alcoholic beverages consumed. . . .
Consumptive CommunicationCounteradvertising
The odds of encountering counteradvertising in the media, warning labels not-
withstanding, are remote. On television, if advertisements for alcohol products
are infrequent compared with nonconsumptive depictions, counteradvertise-
ments are even scarcer still. Some estimates place the ratio of alcohol ads to
antidrinking messages as high as 20 to 1. Antidrinking ads also tend to be
shorter and appear in less favorable time slots than do alcohol ads. Counterad-
vertising, or as it is popularly known public service advertising, has all the ear-
marks of an uncoordinated and underfunded effort, the results of which are
bound to reflect its comparative presence and placement.
The only consistent counteradvertising in public view are warning
labels carried on packages and advertisings for alcohol and tobacco prod-
ucts. Despite the ubiquity of these messages, there is scant evidence to
suggest they alter behavior. In the alcohol field, research indicates warning
labels have no effect on consumers alcohol risk ratings. Repeated exposure
to warnings on beer advertisements was shown however to influence beliefs
42159.fm Page 103 Monday, February 27, 2006 3:08 PM
POSTSCRIPT
Does Alcohol Advertising
Target Young People?
T here are many critiques of the role of advertising in our lives, but two
particularly relevant sources include Matthew P. McAllisters The Commercial-
ization of American Culture: New Advertising, Control and Democracy (Sage,
1995), and The Psychology of Entertainment Media, by L. J. Shrum (Mahwah,
NJ: Erlbaum, 2004).
Despite the fact that the topic of advertising alcohol products has been
a major concern for many years, there are few publications that deal specifi-
cally with marketing alcohol to young people. It is possible to find govern-
ment documents reaching back to 1934 dealing with advertising liquor
products in some forms of media, and Congress has held periodic hearings
on aspects of marketing alcohol, in which some reference to young drinkers
are made, but most of the work in this area deals with surveys of literature
on addiction, abuse, and product placement. An excellent, though dated,
annotated bibliography on images of alcohol in the media can be found in
Nicholas Dorn and Nigel Souths Messages In A Bottle: Theoretical Overview and
Annotated Bibliography on the Mass Media (Aldershot, Hants: England, 1983),
but a more recent book on product placement in film has specific references
to drugs and alcohol. This is Kerry Seagraves Product Placement in Hollywood
Films (Jefferson, NC: McFarland, 2004).
When the issues are broadened to psychological aspects of using prod-
ucts like alcohol, the number of references also remain small. Janet Farrell
Brodie and Mark Redfield (Eds.) have produced High Anxieties: Cultural Studies
in Addiction to help explain the cultural dynamics behind addictive stimuli
and behaviors.
Finally, because alcohol abuse has become such a widespread problem,
the National Institute on Alcohol Abuse and Alcoholism has a publication
called, Alcohol: What You Dont Know Can Harm You (U.S. Government Print-
ing Office, 1999). Recently, a new journalistic study of drinking on a college
campus has received quite a bit of press coverage for the way it examines the
role and effect of alcohol on campusBarrett Seamans Binge: What Your
College Student Wont Tell You (John Wiley & Sons, 2005).
104
37304I.fm Page 105 Monday, February 27, 2006 3:32 PM
ISSUE 6
Is Advertising Ethical?
YES: John E. Calfee, from How Advertising Informs to Our
Benefit, Consumers Research (April 1998)
ISSUE SUMMARY
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How useful is advertising? Just how useful is the connection between adver-
tising and information? At first blush, the process sounds rather limited. Volvo
ads tell consumers that Volvos have side-impact air bags, people learn a little
about the importance of air bags, and Volvo sells a few more cars. This seems to
help hardly anyone except Volvo and its customers.
But advertising does much more. It routinely provides immense amounts
of information that benefits primarily parties other than the advertiser. This
may sound odd, but it is a logical result of market forces and the nature of
information itself.
The ability to use information to sell products is an incentive to create
new information through research. Whether the topic is nutrition, safety, or
From John E. Calfee, How Advertising Informs to Our Benefit, Consumers Research (April 1998).
Copyright 1998 by Consumers Research. Reprinted by permission. Notes omitted.
107
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more mundane matters like how to measure amplifier power, the necessity of
achieving credibility with consumers and critics requires much of this research
to be placed in the public domain, and that it rest upon some academic cre-
dentials. That kind of research typically produces results that apply to more
than just the brands sold by the firm sponsoring the research. The lack of prop-
erty rights to such pure information ensures that this extra information is
available at no charge. Both consumers and competitors may borrow the new
information for their own purposes.
Advertising also elicits additional information from other sources. Claims
that are striking, original, forceful or even merely obnoxious will generate news
stories about the claims, the controversies they cause, the reactions of competi-
tors (A price war? A splurge of comparison ads?), the reactions of consumers
and the remarks of governments and independent authorities.
Probably the most concrete, pervasive, and persistent example of compet-
itive advertising that works for the public good is price advertising. Its effect is
invariably to heighten competition and reduce prices, even the prices of firms
that assiduously avoid mentioning prices in their own advertising.
There is another area where the public benefits of advertising are less
obvious but equally important. The unremitting nature of consumer interest in
health, and the eagerness of sellers to cater to consumer desires, guarantee that
advertising related to health will provide a storehouse of telling observations
on the ways in which the benefits of advertising extend beyond the interests of
advertisers to include the interests of the public at large.
diet may reduce your risk of some kinds of cancer. The National Cancer Insti-
tute reports some very good health news. There is growing evidence that may
link a high fiber, low fat diet to lower incidence of some kinds of cancer. Thats
why one of their strongest recommendations is to eat high-fiber foods. If you
compare, youll find Kelloggs All-Bran has nine grams of fiber per serving. No
other cereal has more. So start your day with a bowl of Kelloggs All-Bran or
mix it with your regular cereal.
The campaign quickly achieved two things. One was to create a regula-
tory crisis between two agencies. The Food and Drug Administration thought
that if a food was advertised as a way to prevent cancer, it was being marketed
as a drug. Then the FDAs regulations for drug labeling would kick in. The food
would be reclassified as a drug and would be removed from the market until
the seller either stopped making the health claims or put the product through
the clinical testing necessary to obtain formal approval as a drug.
But food advertising is regulated by the Federal Trade Commission, not the
FDA. The FTC thought Kelloggs ads were non-deceptive and were therefore per-
fectly legal. In fact, it thought the ads should be encouraged. The Director of the
FTCs Bureau of Consumer Protection declared that the [Kellogg] ad has pre-
sented important public health recommendations in an accurate, useful, and
substantiated way. It informs the members of the public that there is a body of
data suggesting certain relationships between cancer and diet that they may find
important. The FTC won this political battle, and the ads continued.
The second instant effect of the All-Bran campaign was to unleash a flood
of health claims. Vegetable oil manufacturers advertised that cholesterol was
associated with coronary heart disease, and that vegetable oil does not contain
cholesterol. Margarine ads did the same, and added that vitamin A is essential
for good vision. Ads for calcium products (such as certain antacids) provided
vivid demonstrations of the effects of osteoporosis (which weakens bones in
old age), and recounted the advice of experts to increase dietary calcium as a
way to prevent osteoporosis. Kelloggs competitors joined in citing the
National Cancer Institute dietary recommendations.
Nor did things stop there. In the face of consumer demand for better and
fuller information, health claims quickly evolved from a blunt tool to a surpris-
ingly refined mechanism. Cereals were advertised as high in fiber and low in
sugar or fat or sodium. Ads for an upscale brand of bread noted: Well, most
high-fiber bran cereals may be high in fiber, but often only one kind: insoluble.
Its this kind of fiber that helps promote regularity. But theres also a kind of
fiber known as soluble, which most high-fiber bran cereals have in very small
amounts, if at all. Yet diets high in this kind of fiber may actually lower your
serum cholesterol, a risk factor for some heart diseases. Cereal boxes became
convenient sources for a summary of what made for a good diet.
A pervasive phenomenon Health claims for foods are only one example,
however, of a pervasive phenomenonthe use of advertising to provide essen-
tial health information with benefits extending beyond the interests of the
advertisers themselves.
Advertising for soap and detergents, for example, once improved private
hygiene and therefore, public health (hygiene being one of the under-
appreciated triumphs in twentieth century public health). Toothpaste advertis-
ing helped to do the same for teeth. When mass advertising for toothpaste and
tooth powder began early in this century, tooth brushing was rare. It was com-
mon by the 1930s, after which toothpaste sales leveled off even though the
advertising, of course, continued. When fluoride toothpastes became available,
advertising generated interest in better teeth and professional dental care.
Later, a plaque reduction war (which first involved mouthwashes, and later
toothpastes) brought a new awareness of gum disease and how to prevent it.
The financial gains to the toothpaste industry were surely dwarfed by the bene-
fits to consumers in the form of fewer cavities and fewer lost teeth.
Health claims induced changes in foods, in non-foods such as tooth-
paste, in publications ranging from university health letters to mainstream
newspapers and magazines, and of course, consumer knowledge of diet
and health.
These rippling effects from health claims in ads demonstrated the most
basic propositions in the economics of information. Useful information ini-
tially failed to reach people who needed it because information producers
could not charge a price to cover the costs of creating and disseminating pure
information. And this problem was alleviated by advertising, sometimes in a
most vivid manner.
Other examples of spillover benefits from advertising are far more com-
mon than most people realize. Even the much-maligned promotion of expen-
sive new drugs can bring profound health benefits to patients and families, far
exceeding what is actually charged for the products themselves.
The market processes that produce these benefits bear all the classic
features of competitive advertising. We are not analyzing public service
announcements here, but old-fashioned profit-seeking brand advertising. Sell-
ers focused on the information that favored their own products. They adver-
tised it in ways that provided a close link with their own brand. It was a purely
competitive enterprise, and the benefits to consumers arose from the impera-
tives of the competitive process.
One might see all this as simply an extended example of the economics
of information and greed. And indeed it is, if by greed one means the effort to
earn a profit by providing what people are willing to pay for, even if what they
want most is information rather than a tangible product. The point is that
there is overwhelming evidence that unregulated economic forces dictate that
much useful information will be provided by brand advertising, and only by
brand advertising.
Of course, there is much more to the story. There is the question of how
competition does the good I have described without doing even more harm
elsewhere. After all, firms want to tell people only what is good about their
20775.fm Page 112 Monday, February 27, 2006 3:33 PM
brands, and people often want to know what is wrong with the brands. It turns
out that competition takes care of this problem, too.
Advertising and context It is often said that most advertising does not con-
tain very much information. In a way, this is true. Research on the contents of
advertising typically finds just a few pieces of concrete information per ad.
Thats an average, of course. Some ads obviously contain a great deal of infor-
mation. Still, a lot of ads are mainly images and pleasant talk, with little in the
way of what most people would consider hard information. On the whole,
information in advertising comes in tiny bits and pieces.
Cost is only one reason. To be sure, cramming more information into
ads is expensive. But more to the point is the fact that advertising plays off
the information available from outside sources. Hardly anything about adver-
tising is more important than the interplay between what the ad contains
and what surrounds it. Sometimes this interplay is a burden for the advertiser
because it is beyond his control. But the interchange between advertising and
environment is also an invaluable tool for sellers. Ads that work in collabora-
tion with outside information can communicate far more than they ever
could on their own.
The upshot is advertisings astonishing ability to communicate a great
deal of information in a few words. Economy and vividness of expression
almost always rely upon what is in the information environment. The
famously concise Think Small and Lemon ads for the VW Beetle in the
1960s and 1970s were highly effective with buyers concerned about fuel econ-
omy, repair costs, and extravagant styling in American cars. This was a case
where the less said, the better. The ads were more powerful when consumers
were free to bring their own ideas about the issues to bear.
The same process is repeated over again for all sorts of products. Ads for
computer modems once explained what they could be used for. Now a simple
reference to the Internet is sufficient to conjure an elaborate mix of equipment
and applications. These matters are better left vague so each potential customer
can bring to the ad his own idea of what the Internet is really for.
Leaning on information from other sources is also a way to enhance cred-
ibility, without which advertising must fail. Much of the most important infor-
mation in advertisingthink of cholesterol and heart disease, antilock brakes
and automobile safetyacquires its force from highly credible sources other
than the advertiser. To build up this kind of credibility through material actu-
ally contained in ads would be cumbersome and inefficient. Far more effective,
and far more economical, is the technique of making challenges, raising ques-
tions and otherwise making it perfectly clear to the audience that the seller
invites comparisons and welcomes the tough questions. Hence the classic
slogan, If you can find a better whisky, buy it.
Finally, there is the most important point of all. Informational sparseness
facilitates competition. It is easier to challenge a competitor through pungent
slogansWheres the beef?, Wheres the big saving?than through a
step-by-step recapitulation of what has gone on before. The bits-and-pieces
approach makes for quick, unerring attacks and equally quick responses, all
20775.fm Page 113 Monday, February 27, 2006 3:33 PM
under the watchful eye of the consumer over whom the battle is being fought.
This is an ideal recipe for competition.
It also brings the competitive markets fabled self-correcting forces into
play. Sellers are less likely to stretch the truth, whether it involves prices or
subtleties about safety and performance, when they know they may arouse a
merciless response from injured competitors. That is one reason the FTC once
worked to get comparative ads on television, and has sought for decades to
dismantle government or voluntary bans on comparative ads.
Less-bad cigarette ads Cigarette advertising was once very different from
what it is today. Cigarettes first became popular around the time of World
War I, and they came to dominate the tobacco market in the 1920s. Steady and
often dramatic sales increases continued into the 1950s, always with vigorous
support from advertising. Tobacco advertising was duly celebrated as an out-
standing example of the power and creativity of advertising. Yet amazingly,
much of the advertising focused on what was wrong with smoking, rather
than what people liked about smoking.
The very first ad for the very first mass-marketed American cigarette
brand (Camel, the same brand recently under attack for its use of a cartoon
character) said, Camel Cigarettes will not sting the tongue and will not parch
the throat. When Old Gold broke into the market in the mid-1920s, it did so
20775.fm Page 114 Monday, February 27, 2006 3:33 PM
with an ad campaign about coughs and throats and harsh cigarette smoke. It
settled on the slogan, Not a cough in a carload.
Competitors responded in kind. Soon, advertising left no doubt about
what was wrong with smoking. Lucky Strike ads said, No Throat Irritation
No Cough . . . we . . . removed . . . harmful corrosive acids, and later on, Do
you inhale? Whats there to be afraid of? . . . famous purifying process
removes certain impurities. Camels famous tag line, more doctors smoke
Camels than any other brand, carried a punch precisely because many
authorities thought smoking was unhealthy (cigarettes were called coffin
nails back then), and smokers were eager for reassurance in the form of
smoking by doctors themselves. This particular ad, which was based on
surveys of physicians, ran in one form or another from 1933 to 1955. It
achieved prominence partly because physicians practically never endorsed
non-therapeutic products.
Things really got interesting in the early 1950s, when the first persuasive
medical reports on smoking and lung cancer reached the public. These reports
created a phenomenal stir among smokers and the public generally. People
who do not understand how advertising works would probably assume that
cigarette manufacturers used advertising to divert attention away from the
cancer reports. In fact, they did the opposite.
Small brands could not resist the temptation to use advertising to scare
smokers into switching brands. They inaugurated several spectacular years of
fear advertising that sought to gain competitive advantage by exploiting
smokers new fear of cancer. Lorillard, the beleaguered seller of Old Gold, intro-
duced Kent, a new filter brand supported by ad claims like these: Sensitive
smokers get real health protection with new Kent, Do you love a good smoke
but not what the smoke does to you? and Takes out more nicotine and
tars than any other leading cigarettethe difference in protection is priceless,
illustrated by television ads showing the black tar trapped by Kents filters.
Other manufacturers came out with their own filter brands, and raised
the stakes with claims like, Nose, throat, and accessory organs not adversely
affected by smoking Chesterfields. First such report ever published about any
cigarette, Takes the fear out of smoking, and Stop worrying . . . Philip
Morris and only Philip Morris is entirely free of irritation used [sic] in all other
leading cigarettes.
These ads threatened to demolish the industry. Cigarette sales plum-
meted by 3% in 1953 and a remarkable 6% in 1954. Never again, not even in
the face of the most impassioned anti-smoking publicity by the Surgeon
General or the FDA, would cigarette consumption decline as rapidly as it did
during these years of entirely market-driven anti-smoking ad claims by the
cigarette industry itself.
Thus advertising traveled full circle. Devised to bolster brands, it deni-
grated the product so much that overall market demand actually declined.
Everyone understood what was happening, but the fear ads continued because
they helped the brands that used them. The new filter brands (all from smaller
manufacturers) gained a foothold even as their ads amplified the medical
reports on the dangers of smoking. It was only after the FTC stopped the fear
20775.fm Page 115 Monday, February 27, 2006 3:33 PM
ads in 1955 (on the grounds that the implied health claims had no proof) that
sales resumed their customary annual increases.
Fear advertising has never quite left the tobacco market despite the regu-
latory straight jacket that governs cigarette advertising. In 1957, when leading
cancer experts advised smokers to ingest less tar, the industry responded by
cutting tar and citing tar content figures compiled by independent sources. A
stunning tar derby reduced the tar and nicotine content of cigarettes by
40% in four years, a far more rapid decline than would be achieved by
years of government urging in later decades. This episode, too, was halted
by the FTC. In February 1960 the FTC engineered a voluntary ban on tar and
nicotine claims.
Further episodes continue to this day. In 1993, for example, Liggett
planned an advertising campaign to emphasize that its Chesterfield brand did
not use the stems and less desirable parts of the tobacco plant. This continuing
saga, extending through eight decades, is perhaps the best documented case of
how less-bad advertising completely offsets any desires by sellers to accentu-
ate the positive while ignoring the negative. Consumer Reports magazines 1955
assessment of the new fear of smoking still rings true:
NO Russ Baker
The Squeeze
Is there any doubt that advertisers mumble and sometimes roar about report-
ing that can hurt them? That the auto giants dont like pieces that, say, point to
auto safety problems? Or that Big Tobacco hates to see its glamorous, cheerful
ads juxtaposed with articles mentioning their best customers grim way of
death? When advertisers disapprove of an editorial climate, they canand
sometimes dotake a hike.
But for Chrysler to push beyond its parochial economic interestsby
demanding summaries of upcoming articles while implicitly asking editors to
think twice about running sexual, political, social issuescrosses a sharply
defined line. This is new, says Milton Glaser, the New York magazine
cofounder and celebrated designer. It will have a devastating effect on the idea
of a free press and of free inquiry.
Glaser is among those in the press who are vocally urging editors and
publishers to resist. If Chrysler achieves this, he says, there is no reason to
hope that other advertisers wont ask for the same privilege. You will have
thirty or forty advertisers checking through the pages. They will send notes to
publishers. I dont see how any good citizen doesnt rise to this occasion and
say this development is un-American and a threat to freedom.
Hyperbole? Maybe not. Just about any editor will tell you: the ad/edit
chemistry is changing for the worse. Corporations and their ad agencies have
From Russ Baker, The Squeeze, Columbia Journalism Review (September/October 1997).
Copyright 1997 by Russ Baker. Reprinted by permission of Columbia Journalism Review.
117
19963.fm Page 118 Monday, February 27, 2006 3:34 PM
clearly turned up the heat on editors and publishers, and some magazines are
capitulating, unwilling to risk even a single ad. This makes it tougher for those
who do fight to maintain the ad-edit wall and put the interests of their readers
first. Consider:
Cosmo is hardly the only magazine that has bowed to the new winds.
Kurt Andersen, the former New York magazine editorwhose 1996 firing by
parent company, K-III was widely perceived to be a result of stories that angered
associates of K-IIIs founder, Henry R. Kravisnonetheless says that he always
kept advertisers sensibilities in mind when editing the magazine. Because I
worked closely and happily with the publisher at New York, I was aware who
the big advertisers were, he says. My antennae were turned on, and I read
copy thinking, Is this going to cause Calvin Klein or Bergdorf big problems?
National Review put a reverse spin on the early-warning-for-advertisers
discussion recently, as The Washington Post revealed, when its advertising direc-
tor sent an advance copy of a piece about utilities deregulation to an energy
supplier mentioned in the story, as a way of luring it into buying space.
19963.fm Page 119 Monday, February 27, 2006 3:34 PM
And Chrysler is hardly the only company that is aggressive about its
editorial environment. Manufacturers of packaged goods, from toothpaste to
toilet paper, aggressively declare their love for plain-vanilla. Colgate-Palmolive,
for example, wont allow ads in a media context containing offensive sex-
ual content or material it deems antisocial or in bad tastewhich it leaves
undefined in its policy statement sent to magazines. In the statement, the
company says that it charges its advertising agencies and their media buying
services with the responsibility of pre-screening any questionable media
content or context.
Procter & Gamble, the second-largest advertising spender last year ($1.5
billion), has a reputation as being very touchy. Two publishing executives told
Gloria Steinem, for her book Moving Beyond Words, that the company doesnt
want its ads near anything about gun control, abortion, the occult, cults, or
the disparagement of religion. Even nonsensational and sober pieces dealing
with sex and drugs are no-go.
Kmart and Revlon are among those that editors list as the most demand-
ing. IBM is a sticklerthey dont like any kind of controversial articles, says
Robyn Mathews, formerly of Entertainment Weekly and now Times chief of
makeup. She negotiates with advertisers about placement, making sure that
their products are not put near material that is directly critical. AT&T, Mathews
says, is another company that prefers a soft climate. She says she often has to
tell advertisers, Were a news magazine. I try to get them to be realistic.
Still, the auto companies apparently lead the pack in complaining about
content. And the automakers are so powerfulthe Big Three pumped $3.6 bil-
lion into U.S. advertising last yearthat most major magazines have sales offices
in Detroit.
After The New Yorker, in its issue of June 12, 1995, ran a Talk of the Town
piece that quoted some violent, misogynist rap and rock lyricsalong with
illustrative four-letter wordsopposite a Mercury ad, Ford Motor Company
withdrew from the magazine, reportedly for six months. The author, Ken
Auletta, learned about it only this year. I actually admire The New Yorker for
not telling me about it, he says. Yet afterwards, according to The Wall Street
Journal, the magazine quietly adopted a system of warning about fifty compa-
nies on a sensitive advertiser list whenever potentially offensive articles are
scheduled.
i
It is the Chrysler case, though, that has made the drums beat, partly because of
Chryslers heft and partly because the revelation about the automakers practice
came neatly packaged with a crystalline example of just what that practice can
do to a magazine.
In the advertising jungle Chrysler is an 800-pound gorillathe nations
fourth-largest advertiser and fifth-largest magazine advertiser (it spent some
$270 million at more than 100 magazines last year, behind General Motors,
Philip Morris, Procter & Gamble, and Ford). Where it leads, other advertisers
may be tempted to follow.
19963.fm Page 120 Monday, February 27, 2006 3:34 PM
The automakers letter was mailed to magazines in January 1996, but did
not come to light until G. Bruce Knecht of The Wall Street Journal unearthed it
this April in the aftermath of an incident at Esquire. The Journal reported that
Esquire had planned a sixteen-page layout for a 20,000-word fiction piece by
accomplished author David Leavitt. Already in page proofs and scheduled for
the April 97 issue, it was to be one of the longest short stories Esquire had ever
run, and it had a gay theme and some raw language. But publisher Valerie
Salembier, the Journal reported, met with then editor-in-chief Edward Kosner
and other editors and voiced her concerns: she would have to notify
Chrysler about the story, and she expected that when she did so Chrysler
would pull its ads. The automaker had bought four pages, the Journal noted
just enough to enable the troubled magazine to show its first year-to-year
ad-page improvement since the previous September.
i
Kosner then killed the piece, maintaining he had editorial reasons for doing so.
Will Blythe, the magazines literary editor, promptly quit. I simply cant stom-
ach the David Leavitt story being pulled, he said in his letter of resignation.
That act signals a terrible narrowing of the field available to strong, adventure-
some, risk-taking work, fiction and nonfiction alike. I know that editorial and
advertising staffs have battledsometimes affably, other times savagelyfor
years to define and protect their respective turfs. But events of the last few
weeks signal that the balance is out of whack nowthat, in effect, were taking
marching orders (albeit, indirectly) from advertisers.
The Chrysler letters public exposure is a rough reminder that sometimes
the biggest problems are the most clichd: as financial concerns become
increasingly paramount it gets harder to assert editorial independence.
After the article about Esquire in the Journal, the American Society of
Magazine Editorsthe top cops of magazine standards, with 867 members
from 370 magazinesissued a statement expressing deep concern over the
trend to give advertisers advance notice about upcoming stories. Some adver-
tisers, ASME said, may mistake an early warning as an open invitation to pres-
sure the publisher to alter, or even kill, the article in question. We believe
publishers shouldand willrefuse to bow to such pressure. Furthermore, we
believe editors shouldand willfollow ASMEs explicit principle of editorial
independence, which at its core states: The chief editor of any magazine must
have final authority over the editorial content, words, and pictures that appear
in the publication.
On July 24, after meeting with the ASME board, the marketing commit-
tee of the Magazine Publishers of Americawhich has 200 member companies
that print more than 800 magazinesgathered to discuss this issue, and agreed
to work against prior review of story lists or summaries by advertisers. The
magazine industry is united in this, says ASMEs president, Frank Lalli, manag-
ing editor of Money. There is no debate within the industry.
How many magazines will reject Chryslers new road map? Unclear. Lalli
says he has not found any publisher or editor who signed and returned the
19963.fm Page 121 Monday, February 27, 2006 3:34 PM
i
It has long been a widely accepted practice in the magazine industry to provide
heads-upwarnings to advertisers about copy that might embarrass them
say, to the friendly skies folks about a scheduled article on an Everglades plane
crash, or to Johnnie Walker about a feature on the death of a hard-drinking rock
star. In some instances, advertisers are simply moved as far as possible from the
potentially disconcerting material. In others, they are offered a chance to opt out
of the issue altogether, ideally to be rescheduled for a later edition.
In the 1980s, Japanese car makers got bent out of shape about news arti-
cles they saw as Japan-bashing, says Business Weeks editor-in-chief, Stephen B.
Shepard, a past ASME president. Anything about closed markets or the trade
imbalance might be seen as requiring a polite switch to the next issue.
Chrysler, some magazine people argue, is simply formalizing this
longstanding advertiser policy of getting magazine executives to consider
19963.fm Page 122 Monday, February 27, 2006 3:34 PM
their special sensitivities while assembling each issue. But Chryslers letter
clearly went beyond that. PentaComs president and c.e.o., David Martin, was
surprisingly blunt when he explained to The Wall Street Journal the automakers
rationale: Our whole contention is that when you are looking at a product
that costs $22,000, you want the product to be surrounded by positive things.
Theres nothing positive about an article about child pornography.
Chrysler spokesman Aberlich insists the brouhaha is no big deal: Of the
thousands of magazine ads weve placed in a year, weve moved an ad out of one
issue into the next issue about ten times a year. We havent stopped dealing with
any magazine. He compares placing an ad to buying a house: You decide the
neighborhood you want to be in. That interesting metaphor, owning valuable
real estate, leads to other metaphorsadvertisers as editorial NIMBYs (Not In My
Back Yard) trying to keep out anybody or anything they dont want around.
As for the current contretemps, Aberlich says its nothing new, that
Chrysler has been requesting advance notice since 1993. We sent an initial let-
ter to magazines asking them to notify us of upcoming controversial stuff
graphic sex, graphic violence, glorification of drug use. But what about the
updated and especially chilling language in the 1996 letter, the one asking to
look over editors shoulders at future articles, particularly political, social mate-
rial and editorial that might be construed as provocative? Aberlich declines to
discuss it, bristling, We didnt give you that letter.
i
How did we get to the point where a sophisticated advertiser dared send such a
letter? In these corporate-friendly times, the sweep and powers of advertisers
are frenetically expanded everywhere. Formerly pure public television and
public radio now run almost-ads. Schools bombard children with cereal com-
mercials in return for the monitors on which the ads appear. Parks blossom
with yogurt and sneaker-sponsored events.
Meanwhile, a growing number of publications compete for ad dollars
not just against each other but against the rest of the media, including news
media. Those ads are bought by ever-larger companies and placed by a shrink-
ing number of merger-minded ad agencies.
Are magazines in a position where they cannot afford to alienate any
advertiser? No, as a group, magazines have done very well lately, thank you.
With only minor dips, ad pages and total advertising dollars have grown
impressively for a number of years. General-interest magazines sold $5.3 billion
worth of advertising in 1987. By 1996 that figure had more than doubled, to
$11.2 billion.
Prosperity can enhance independence. The magazines least susceptible
to advertiser pressures are often the most ad-laden books. Under its new
editor-in-chief, David Granger, the anemic Esquire seems to be getting a lift,
but GQ had supplanted it in circulation and in the serious-article business,
earning many National Magazine Awards. This is in part because it first used
advertiser-safe service pieces and celebrity profiles to build ad pages, then had
more space to experiment and take risks.
19963.fm Page 123 Monday, February 27, 2006 3:34 PM
Catherine Viscardi Johnston, senior vice president for group sales and
marketing at GQs parent company, the financially flush Cond Nast, says that
in her career as a publisher she rarely was asked to reschedule an adperhaps
once a year. Meddling has not been a problem, she says: Never was a page lost,
or an account lost. Never, never did an advertiser try to have a story changed or
eliminated.
At the other extreme, Maxim, which signed the Chrysler letter, does face
grueling ad-buck competition. The number of new magazine startups in 1997
may well exceed 1,000, says Samir Husni, the University of Mississippi jour-
nalism professor who tracks launches. And Maxims demographic21- to
24-year-old malesis jam-packed with titles.
This is not to say that prosperity and virtue go hand in hand. Witness
Cond Nasts ad-fat Architectural Digest, where editor-in-chief Paige Rense freely
admits that only advertisers are mentioned in picture captions. The range of
standards among magazines is wide.
And that range can be confusing. Some advertisers dont understand on
a fundamental level the difference between magazines that have a serious set of
rules and codes and serious ambitions, and those that dont, says Kurt Andersen.
The same guy at Chrysler is buying ads in YM and The New Yorker.
If it is up to editors to draw the line, they will have to buck the industrys
impulse to draw them even deeper into their magazines business issues.
Hachette Filipacchis U.S. president and c.e.o., David Pecker, is one who would
lower the traditional ad-edit wall. I actually know editors who met with adver-
tisers and lived to tell about it, he said in a recent speech. Some editors at
Hachetteand other news organizationsshare in increased profits at their
magazines. Thus, to offend an advertiser, it might be argued, would be like vol-
unteering for a pay cut. So be it; intrepid editors must be prepared to take that.
i
Ironically, in fretting over public sensibilities, advertisers may not be catering
to their consumers at all. In a recent study of public opinion regarding
televisionwhich is even more dogged by content controversies than
magazines87 percent of respondents said it is appropriate for network pro-
grams to deal with sensitive issues and social problems. (The poll was done
for ABC, NBC, and CBS by the Roper Starch Worldwide market research firm.)
Asked who should have the most to say about what people see and hear on
television, 82 percent replied that it ought to be individual viewers them-
selves, by deciding what they will and will not watch. Almost no onejust
9 percentthought advertisers should be able to shape content by granting
or withholding sponsorship. Even PentaCom admitted to the Journal that its
own focus groups show that Chrysler owners are not bothered by Chrysler
ads near controversial articles.
So whats eating these folks? Partially, it may be a cultural phenomenon.
Ever since magazines began to attract mass audiences and subsidize subscription
rates with advertising, many magazines have chased readersjust as networks
chase viewers nowwith evermore salacious fare. But corporate executives have
19963.fm Page 124 Monday, February 27, 2006 3:34 PM
i
The real danger here is not censorship by advertisers. It is self-censorship by
editors. On one level, self-censorship results in omissions, small and large, that
delight big advertisers.
Cigarettes are a clear and familiar example. The tobacco companies hefty
advertising in many a magazine seems in inverse proportion to the publica-
tions willingness to criticize it. Over at the American Cancer Society, media
director Susan Islam says that womens magazines tend to cover some concerns
adequately, but not lung cancer: Many more women die of lung cancer, yet
there have hardly been any articles on it.
To her credit, Glamours editor-in-chief, Ruth Whitney, is one who has
run tobacco stories. She says that her magazine, which carries a lot of tobacco
advertising, publishes the results of every major smoking study. But Whitney
concedes they are mostly short pieces. Part of the problem with cigarettes
waswe did do features, but theres nobody in this country who doesnt know
cigarettes kill. Still, everybody also knows that getting slimmer requires exer-
cise and eating right, which has not prevented womens magazines from run-
ning that story in endless permutations. Tobacco is in the news, and magazines
have the unique job of deepening and humanizing such stories.
Specific editorial omissions are easier to measure than how a magazines
world view is altered when advertisers preferences and sensitivities seep into
19963.fm Page 125 Monday, February 27, 2006 3:34 PM
the editing. When editors act like publishers, and vice versa, the reader is out
the door.
Can ASME, appreciated among editors for its intentions, fire up the
troops? The organization has been effective on another frontagainst abuses
of special advertising sections, when advertisements try to adapt the look and
feel of editorial matter. ASME has distributed a set of guidelines about just what
constitutes such abuse.
To enforce those guidelines, ASME executive director Marlene Kahan says
the organization sends a couple of letters each month to violators. Most mag-
azines say they will comply, she reports. If anybody is really egregiously vio-
lating the guidelines on a consistent basis, wed probably sit down and have a
meeting with them. ASME can ban a magazine from participating in the
National Magazine Awards, but Kahan says the organization has not yet had to
do that. In addition, ASME occasionally asks the organization that officially
counts magazine ad pages, the Publishers Information Bureau, not to count
advertising sections that break the rules as ad pagesa tactic that ASME
president Lalli says tends to get publishers attention.
Not everyone in the industry thinks ASME throws much of a shadow.
ASME cant bite the hand that feeds them, says John Masterton of Media
Industry Newsletter, which covers the magazine business. During Robert Sam
Ansons brief tenure as editor of Los Angeles magazine, the business side com-
mitted to a fifteen-page supplement, to be written by the editorial side and
called The Mercedes Golf Special. Mercedes didnt promise to take any ads,
but it was hoped that the carmaker would think kindly of the magazine for
future issues. The section would appear as editorial, listed as such in the table of
contents. Anson warned the business side that, in his opinion, the section
would contravene ASME guidelines, since it was in effect an ad masquerading
as edit. A senior executive told him not to worrythat at the most theyd get a
slap on the wrist. The section did not run in the end, Anson says, because of
deadline production problems.
i
The Chrysler model, howeverwith its demand for early warnings, and its
insistence on playing editoris tougher for ASME to police. Special advertising
sections are visible. Killed or altered articles are not. And unless it surfaces, as in
the Esquire case, self-censorhip is invisible.
One well-known editor, who asks not to be identified, thinks the problem
will eventually go away. Its a self-regulating thing, he says. At some point,
the negative publicity to the advertisers will cause them to back off.
Of course, there is nothing particularly automatic about that. It takes an
outspoken journalistic community to generate heat. And such attention could
backfire. The Journals Knecht told the audience of public radios On the Media
that his reporting might actually have aggravated the problem: One of the
negative effects is that more advertisers who werent aware of this system have
gone to their advertising agencies and said, Hey, why not me too! This sounds
like a pretty good deal!
19963.fm Page 126 Monday, February 27, 2006 3:34 PM
Except, of course, that it really isnt. In the long run everybody involved
is diminished when editors feel advertisers breath on their necks. Hovering
there, advertisers help create content that eventually bores the customers they
seek. Then the editors of those magazines tend to join the ranks of the unem-
ployed. Thats just one of the many reasons that editors simply cannot bend to
the new pressure. They have to draw the linesubtly or overtly, quietly or
loudly, in meetings and in private, and in their own minds.
37304P.fm Page 127 Monday, February 27, 2006 3:35 PM
POSTSCRIPT
Is Advertising Ethical?
Stuart Ewen and Elizabeth Ewens Channels of Desire: Mass Images and
the Shaping of American Consciousness (McGraw-Hill, 1982) offers the idea
that advertising in Western society has had a major influence on public
consciousness. Stuart Ewens more recent book PR! A Social History of Spin
(Basic Books, 1996) also investigates the origin, effect, and impact of the
public relations industry in America.
128
37304P.fm Page 129 Monday, February 27, 2006 3:35 PM
OntheInternet.fm Page 130 Monday, March 13, 2006 6:23 PM
http://www.cmpa.com
http://www.poynter.org/research/index.htm
http://people-press.org
http://www.spj.org
NewsLink
The American Journalism Reviews NewsLink Web site provides links to newspapers
around the country. You may access regional and national coverage, as well as smaller
publications in specific regions. Links to organizations that are concerned with the
ethics and quality of media coverage may be found on this site, as well.
http://www.ajr.org
NewspaperLinks
The Newspaper Association of Americas NewspaperLinks Web site provides a
state-by-state search for newspaper links. International newspaper links as well
as college newspaper links can also be found on this site.
http://newspaperlinks.com/home.cfm
part3.fm Page 131 Monday, February 27, 2006 4:55 PM
131
42072I.fm Page 132 Monday, February 27, 2006 4:26 PM
ISSUE 7
Should the White House
Control the Press?
YES: Ken Auletta, from Fortress Bush, New Yorker (January 19,
2004)
ISSUE SUMMARY
YES: Ken Auletta shadowed the White House Press Secretary and
other senior staff to examine White House press relations. He
examines factors that shape Bushs opinion of the press, the atti-
tude of senior staff, and the efforts of the White House to control
the news agenda, which the White House is seen to accomplish
with great skill and discipline.
revealed that the leak came, uncharacteristically, from Karl Rove, senior
advisor and deputy chief of staff. Many journalists and First Amendment
groups became concerned that the pattern of secrecy and control was
hampering the publics right to know. Geoffrey Stone, author of Perilous
Times: Free Speech in Wartime from the Sedition Act of 1798 to the War on
Terrorism, 2004, asserts that the government has been obsessively and
unduly secretive since 9/11.
However, the relationship between press and president is frequently
rocky. Nor does the press always fare well when it goes to court to procure
access. For every decision such as the famous Supreme Court 1971 decision to
permit The New York Times and The Washington Post to publish the Pentagon
Papers, many smaller rulings bar media access to information. Journalists
claim that this is an unusually inaccessible administration and fear that it is
setting a pattern for the future. The interest of the Bush administration in
blogs and partisan venues may become the pattern of the future. Mainstream
media feel that the president has an obligation to inform them, and by
extension, the public. This administration disagrees.
Auletta visited with the White House press secretary and senior staff
to produce his analysis of the control of information within the White
House. He followed press secretary Scott McClellan through his days to
give the reader a vivid insight into the information systems of the White
House. Though not always pleased by what he sees, Auletta gives a clear
picture of the practices and attitudes of the senior Bush administration. As
you read, check http://www.washingtonpost.com/wp-srv/politics/
administration/whbriefing/whoswho.html for a listing of whos who
in the Bush White House. It will help you keep the characters straight. Note
an important change: Bartlett is now counselor and Nicolle Devenish is now
Communication Director.
From the other side, Robertson talks with the White House Press and
senior editors of major media conglomerates. Edwin Chen discusses the diffi-
culty in getting even routine information. Some find this policy of limited
access creeping into other federal agencies. The media has lost in this battle.
So far, the administration has been able to clamp down on press access with-
out any negative consequences. And their interpretation of the publics right
to know might become permanent.
133
41699.fm Page 134 Thursday, March 16, 2006 3:27 PM
L ast August, in Crawford, Texas, George W. Bush gave a barbecue for the
press corps. Bush has let it be known that hes not much of a television-news
watcher or a newspaper reader, apart from the sports section; and during a
conversation with reporters he explained, perhaps without intending to, why
his White House often seems indifferent to the press. How do you then
know what the public thinks? a reporter asked, according to Bush aides and
reporters who heard the exchange. And Bush replied, Youre making a huge
assumptionthat you represent what the public thinks.
At the White House, I recently heard much the same thingit sounded
like a declaration of press irrelevancefrom Andrew Card, Bushs chief of staff,
who said of the press, They dont represent the public any more than other
people do. In our democracy, the people who represent the public stood for
election. . . . I dont believe you have a check-and-balance function.
Bushs relations with the press are, at once, distant, friendly, and prickly.
Many reporters like Bush personally. . . . Especially during the 2000 campaign,
reporters felt comfortable around the jocular candidate. Yet Bush, like many
conservatives, also believes that the press is dominated by left-leaning men and
women, and that their biases affect their reporting. And, more than any Presi-
dent in recent memory, Bush is uneasy in the spotlightespecially in front of
television cameras. When he lacks a prepared script, that discomfort creates a
kind of tension that has nothing to do with ideology or personal rapport.
But what the White House insists is most troublesome about the press is
its perceived hunger for headlines, which leads, in turn, to carelessness. Mark
McKinnon, the director of advertising for Bushs 2000 Presidential campaign
and now for his reelection, says, Ive never subscribed to the bias argument
about the press. I think the press is tough on everybody. The nature of the
news business is that conflict is news.
I heard similar interpretations throughout the White House. Karl
Rove, the Presidents closest political adviser, says of Bush, He has a cagey
respect for themthe press. He understands their job is to do a job. And
thats not necessarily to report the news. Its to get a headline or get a story
that will make people pay attention to their magazine, newspaper, or televi-
sion more.
From The New Yorker, vol. 79, issue 43. January 19, 2004, pp. 5365. Copyright 2004 by
International Creative Management. Reprinted by permission.
134
41699.fm Page 135 Monday, February 27, 2006 5:04 PM
and to Dan Bartlett. Too often they treat us with contempt, Elisabeth
Bumiller, one of three Times White House correspondents, says. In comparison,
the Reagan Administration coddled us. This crowd has a wall up. They never
get off their talking points.
. . . White House press secretary Scott McClellans mind is never far
from his script. Twice daily, he appears before an audience, knowing that, just
as a poor performance can derail a play, a stray word from the Presidents
press secretary can create unwanted headlines.
On most days, including the mid-November day I spent with him,
McClellan arrives at his ground-floor office in the West Wing at about 6:45 A.M.
Unless there is a crisis that he knows will overwhelm his day, the first thing
he does is read the newspapers on his horseshoe-shaped deskthe Times, the
Post, the Wall Street Journal, USA Today, the Financial Times, the Washington
Times, and the Los Angeles Times. McClellan, who is thirty-five, was the
deputy of the previous press secretary, Ari Fleischer, and before that a travel-
ling press secretary in Bushs Presidential campaign; before that, he was dep-
uty communications director for Governor Bush. Generally, reporters find
him more congenial but less knowledgeable about Washington than Fleischer,
who worked on Capitol Hill for almost two decades. McClellans morning
task, he says, is to anticipate the questions from reporters.
Chief of Staff Card arrives at the White House between five-thirty and
five-forty-five, ready to brief Bush on the headlines. When Bush arrives, an
hour later, he goes over his daily C.I.A. and F.B.I. intelligence reports. Card
said of Bush, He may skim the front page of the papers. Laura reads the
papers and she alerts him. . . . He does not come into the Oval Office ignorant
of what people are reading in the newspapers.
At seven-thirty, the senior staff of about twenty, including Rove, Card,
Bartlett, and McClellan, gets together in the windowless Roosevelt Room,
where, among other subjects, they review Bushs schedule, discuss possible
questions from reporters, and come up with answers that they believe best
reflect the Administrations message. The meeting is over at eight oclock.
The rest of the day, Card says, feels like drinking from the fire hydrant.
McClellan returns to his office, where he continues to review news reports
and consult with his staff. At eight-thirty, he heads upstairs to Bartletts second-
floor office for the daily communications meeting, attended by about twenty
staffers from the five divisions reporting to Bartlett, along with a representative
from Cheneys office and one from the National Security Council. Late arrivals
sit on the floor. The walls of the corner office, once occupied by Karen Hughes,
are covered with pictures of Bush. Our goal is to get everyone on the same song
sheet, Bartlett says. For McClellan, this meeting is an opportunity to share
what Im thinking about saying at the press briefing.
. . . After the meeting, McClellan prepared announcements about Bush
and his day, and got ready for anticipated questions at his morning press
briefing. Were the twenty-four-hour office, he says. We dont have a lot of
time to think ahead.
By nine, Bartlett had joined Bush, Cheney, Card, Rove, and Condoleezza
Rice, the national-security adviser, for what he called a daily pulse check
41699.fm Page 137 Monday, February 27, 2006 5:04 PM
briefing to find out if they were staying on message. (In addition to this
daily meeting, Bartlett and Rove co-chair a twice-weekly message meeting,
at noon in the Roosevelt Room, with various division heads, in order to
review Bushs schedule and what they hope to convey about the Administra-
tion in the month ahead.) At the nine-oclock session, Bartlett says, Bush
often presses them, saying, I want to know that youre talking about what
we want to talk about, not what the press wants to talk about.
The morning press briefing, which is held between nine-thirty and ten,
is called the gaggle; its less formal, and TV cameras are banned. Before
September 11, 2001, the gaggle was held in the press secretarys office, with a
dozen or so reporters crowded around his desk. These days, the forty-eight
press seats in the James S. Brady Press Briefing Room are often filled, and,
when McClellan arrives, the podium is already crowded with tape recorders.
The press and the press secretary have come to use the gaggle as a dry
run for the televised briefing, at about twelve-thirty.
. . . Marlin Fitzwater, who worked for both Reagan and George H. W.
Bush, says that a good press secretary has to be a broker between the
President and the press. The press secretary must be sure that the informa-
tion given out is accurate, because hes the last stop before that information
goes out the door. But serving as a broker is not the model for the Bush
White House. The President wants the press secretary to be an automaton,
a Bush loyalist says. Unlike Fitzwater who believed that a press secretary had
to represent two masters, McClellan says, I work for the President of the
United States. I serve as an advocate for his thinking and his agenda. Instead
of specifically saying that he represents the press as well, he says, Im here
serving the American people, too. He does acknowledge a responsibility to
work closely with the press corps and to be an advocate for them internally
when I think its appropriate. But unless theyre with the President twenty-
four hours a day theyre not going to be happy:
At the November 14th gaggle, reporters seized on an interview that
Bush had granted the Financial Times on the eve of his trip to England, in
which he suggested that American troops would remain in Iraq until Saddam
Hussein was captured or killed. He has said that we will stay until the
mission is complete, McClellan responded, adding that the bigger mission
there was to achieve a free, peaceful, and democratic Iraq.
The gaggle ran for about fifteen minutes, as it usually does, but much of
it was consumed by nineteen versions of the same question, each pushing
McClellan to define precisely the United States mission in Iraq. Later, McClellan
told me that he saw this encounter as an example of pack journalism, with
one reporter asking a question and setting off a mild frenzy. In some
respects, theyre trying to put an artificial time line on things we dont know
the answer to, he said, adding that he knew why: Theres a tendency to
focus more on process stories. Theyre trying to say, Oh, the President is
changing what he said. He made a note to alert Bush that reporters would
probably ask about this at the next press-pool event, which consists of a
rotating group of thirteen reporters and photographers. (A couple of times a
week, after a Presidential meeting, the press secretary leads the pool, which
41699.fm Page 138 Monday, February 27, 2006 5:04 PM
always includes three wire-service reporters, into the Oval Office, where they
are allowed to ask a few questions before McClellan leads them out.)
By eleven-thirty, McClellan was back at his desk, preparing for the twelve-
thirty briefing. He talked with Bartlett. He conducted a conference call to review
foreign-policy and national-security questions with press representatives from
the State Department, the Department of Defense, and the N.S.C. He met with
his staff to rehearse. Just before twelve-thirty, he dabbed makeup on his fore-
head to soften the shine, and put on his jacket. McClellan dreads two things:
questions that may betray ignorance on his part, and the television cameras.
Because there were cameras both in the back and in the front of the room, he
said, Reporters play to the camerathe President calls it peacocking.
. . . Bushs advisers believe that solo press conferences do not show Bush
at his best, and Bartlett prefers to place Bush in less formal settingsfor
instance, appearances with leaders like Prime Minister Tony Blair, which
account for most of Bushs press conferences. Reporters dislike the constrictions
of these joint sessions, where Bush receives about a quarter of the questions he
gets when hes alone, just as they dislike the abbreviated replies that the press
pools usually produce. Yet, even in the most limited exchanges, Bushs wari-
ness is obvious. For example, in November, in England, when Bush conducted
a joint press conference with Blair, the following exchange took place:
White House, where they eat out of plastic containers and answer their own
telephones. Political correspondents who work for a cable channel, like John
King, of CNN, race outside fifteen times a day, to an area on the White House
lawn, alongside the driveway, known as Pebble Beach, where a dozen or more
cameras are set up. Here they offer constant news updates. This job leaves
you less time for reporting, King says.
Reporters occupy a tight space on two West Wing floors (one above-
and one belowground), off the driveway leading to the Residence and the East
Wing. Stepping down from the driveway, one enters a hundred-foot-long,
twenty-foot-wide theatre or pressroom. To the right, a podium faces eight
rows of six worn blue cloth-covered seats, each containing the nameplate of
the press organization for whom it is reserved. To the left, a corridor leads
either downstairs, to the cramped offices of Fox, CNN, Cox newspapers, and
others, or straight back to the space occupied by the wire services, news-
papers, and broadcast networks.
. . . Mark Halperin, the ABC News political director, who also edits and
co-writes the networks daily political Web briefing, The Note, says that the
2000 Presidential campaign and the subsequent Bush years have provided a
lesson about the press: It is that a President surrounded by advisers who
understand that the public perceives the media as a special interest rather
than as guardians of the public interest can manipulate us forever and set the
press schedule, access, and agenda that he wants.
Dan Bartlett rejects that notion. Bush understands the role of the press and
respects it, Bartlett says. He has good relationships with many members of the
press corps. . . . He enjoys the press. I think people sometimes draw the wrong
conclusions. Bartlett mentioned Bushs September interview with Brit Hume, in
which the President said, The best way to get the news is from objective sources.
And the most objective sources I have are people on my staff who tell me whats
happening in the world. To emphasize his point, Bartlett said that Bush knows
people form their opinions in lots of waysnot just from the media.
I asked Bartlett whether the exchange at the barbecue in Crawford,
where Bush told journalists that they did not represent what the public
thought, suggested Bushs disdain for the press. He resents the presss
exclusive pipeline to the public, Bartlett replied.
. . . In the fall and winter of 200203, there was a considerable amount
of reporting about the Administrations diplomatic stumbles at the United
Nations and elsewhere; about Vice-President Cheneys suggestions of a link
between Iraq and Osama bin Laden; and about the Administrations case that
Iraq was hiding weapons of mass destruction. In an October, 2002, speech in
Cincinnati on the eve of a congressional resolution authorizing war with
Iraq, Bush declared that we know that Iraq possesses and produces chemical
and biological weapons. It is seeking nuclear weapons.
In his January, 2003, State of the Union address before Congress, Bush
uttered sixteen words that his Administration retracted after the war: The
British government has learned that Saddam Hussein recently sought signifi-
cant quantities of uranium from Africa. In a speech at the U.N. in February,
Colin Powell, the Secretary of State, laid out what he said was proof of
41699.fm Page 140 Monday, February 27, 2006 5:04 PM
And, look, there is no doubt that Saddam Hussein was a dangerous per-
son. And theres no doubt we had a body of evidence proving that. And
there is no doubt that the President must act, after 9/11, to make America
a more secure country.
Much of the White House press corps believed that Bush was sometimes
isolated not only from the press but from reality. This suspicion was strength-
ened in October, when Bush rushed through a six-day visit to Asia and Australia.
After an hour-long meeting between Bush and moderate Islamic leaders in Bali,
David Sanger reported that the President emerged and, shaking his head, asked
aides, Do they really believe that we think all Muslims are terrorists? In a Times
news analysis, Sanger wrote, It was a revealing moment precisely because the
president was so surprised. . . . Even some of Mr. Bushs aides concede that
Mr. Bush has only begun to discover the gap between the picture of a benign
superpower that he sees, and the far more calculating, self-interested, anti-
Muslim America the world perceives as he speeds by behind dark windows.
At the tenth solo press conference of the Bush Presidency, on October 28th,
Bush was asked twenty-three questions, all but two of them on international
issues. His staff was unhappy with the nature and tone of many of the questions,
and thought they displayed the distance between what concerns the press and
what concerns the public. It was very telling, Dan Bartlett told me. Whats the
No. 1 issue facing the public? Its the economy. Yet he did not get one question
on the economy. Bartlett also saw this as proof of the medias negativity.
Catherine Martin, a public-affairs assistant to Cheney, saw what she referred to as
41699.fm Page 142 Monday, February 27, 2006 5:04 PM
an unconscious liberal bias. Its interesting how, before they ask their ques-
tion, reporters stand up and give a little spiel that taints what the question is,
she said. Its their view of what is going on. . . . And its not the same thing as
objective reporting. (Such perceptions may be subjective. Martin and I wit-
nessed the same press conference. We each heard the same long-winded ques-
tions. But only one question seemed to me opinionated.)
Afterward, the press saw in Bushs performance confirmation that he was
either out of touch or dissembling. At one point in the press conference, he
was asked whether the Mission Accomplished banner was premature, and
Bush declared that the banner was put up by the members of the U.S.S.
Abraham Lincoln, saying that their mission was accomplished. It was not an
idea from his staff, he said. But, as the Administration later admitted, the banner
was approved, constructed, paid for, and delivered by the White House.
In his 2000 book Eyewitness to Power, David Gergen, who has
worked for three Republican Presidents and one Democratic President, and is
now the director of the Center for Public Leadership at the Kennedy School,
at Harvard, summed up his experience with truthtelling: In my experience
over the past thirty years, every White Housesave onethe Gerald Ford
White Househas on occasion willfully misled or lied to the press.
. . . The Administrations top officialsamong them, Rice, Powell, and
Rumsfeldrarely speak at length to the press, and a close reader of news-
papers can easily deconstruct the lengthy interviews and profiles that do
appear. If a journalist wants continued access, as most Washington-based
reporters do, it is likely that the President will be portrayed as tough-minded,
decisive, and fairthough perhaps faulted for impatience with squabbling
underlings. And the underling in the spotlight will be credited with wisdom
and restraint in the service of a greater goodthough perhaps faulted for
being a bit too pushy in their policy agendas.
By the beginning of the New Year, Dan Bartlett and Bushs strategists
realized that there was some merit to the assertion that the Administration
could do a better job of cultivating the press. In the day that I spent at the
White House, I watched an Oval Office interview of Bush by a reporter for
the Sun, of England. Bush wore a blue pinstriped suit and black cowboy boots
(as well as pink wool socks), and he seemed more conversant with the
nuances of policy than he does at press conferences. One also saw his back-
slapping charm, and his bluster. When the interview was over, I talked with
Bush about New York, and about one of his friends there, Tom Bernstein, a
former co-owner, with Bush, of the Texas Rangers. Bernstein, a strong propo-
nent of human rights, regularly faces abuse from liberal friends for support-
ing Bush. Bernie is great, Bush said. He then looked at me intently and
declared, No President has ever done more for human rights than I have.
Later, Bartlett said, Some of the best moments the President has had
have been unscriptedsuch as when he stood at the site of the World Trade
Center with a bullhorn and declared, I hear you!, or on the few occasions on
Air Force One when he invited pool reporters to join him in his conference
room and, reporters say, impressed them with his grasp of policies affecting the
Middle East, North Korea, and even Iraq. Bartlett continued, The less formal
41699.fm Page 143 Monday, February 27, 2006 5:04 PM
the better, across the board. At formal press conferences, he went on, quoting
the President, Everybody has to get pur-died up.
. . . Scott McClellan keeps a list on his desk of ideas of ways to provide more
access to Bush, many suggested by reportersa radio roundtable interview, more
one-on-one interviews, more conversations with pool correspondents. The
White House staff knows that Americans are divided, with a little over half
approving of Bushs performance. (His approval rating went up in December,
after Saddam Hussein was captured.) But, even if there is a mixed verdict on his
policies, a larger number appear to believe that Bush is a person of conviction,
character, and compassion. Integrity is the backbone of this President, Mark
McKinnon says. And I think it has sustained him through some difficult periods
and events. The challenge for the campaign, he concludes, is this: How do we
create forums where people see not just his policy but his soul?
That, however, may require Bush to find a forum that makes him
comfortable. Bush compares himself to a C.E.O., but C.E.O.s communicate
regularly with their constituentsshareholders, Donald A. Baer, the com-
munications director in the Clinton Administration, says, adding that Bush
has yet to find his own version of fireside chats. Michael Dearer believes
that Bush makes a mistake when he tells his people not to share with the
press how decisions are made. If we knew more about how he made
decisions, it might humanize him, Dearer says.
Sometimes Bushs anger with the press cuts off communication. For
example, on November 13th Bush was furious about a USA Today story claim-
ing that he was unhappy with the performance of Paul Bremer; it asserted
that Bush had summoned Bremer to a White House meeting and told him to
speed up the transition to Iraqi role. How can anybody report this who was
not in the meetings? Bush said to an aide. Bartlett waited three days for
Bush to cool down, an aide says, before suggesting that Bush consent to a
People magazine interview. Bartlett was angry about two cover stories in
NewsweekHow Dick Cheney Sold the War and Bushs $87 Billion
Messand knew that the President would have been so as well had he seen
them. In the end, Bartlett persuaded Bush to grant December interviews to
People and to Diane Sawyer. My goal is that I want them to know the person
and not the institution, Bartlett explained.
Despite such gestures, the Bush Administration appears to believe that
the power of the White House press corps is slowly ebbing. I think when
viewed through a historical lens the role and importance of the White House
press corps today have diminishedperhaps significantly, Mark McKinnon
says. DrudgeMatt Drudges popular Internet blog and non-stop cable
news have created a virtual real-time news environment. . . . White House press
briefings today are televisedinstantly posted on the Internet. McKinnon dis-
cerns a potent mixture of frustration and ennui among White House reporters:
They are all alpha dogs. The cream of the journalistic crop. They have arrived.
They have made it to the top. And they discover, to their dismay, they are not
as important as they thought they would be. Or should be. And, in fact, many
are flat bored. Its always been the hottest beat for the best reporters. And now
they sit in real-time limbo, lost in the dust of the Internet and cable.
39832.fm Page 144 Thursday, March 16, 2006 3:30 PM
Lori Robertson NO
In Control
From American Journalism Review, February/March 2005, pp. 26, 2833. Copyright 2005 by
American Journalism Review. Reprinted by permission.
144
39832.fm Page 145 Monday, February 27, 2006 5:02 PM
Problem is, future presidents may very well do it. Many interviewed for this
story suspectand fearthat this administrations strategy will be a template for
subsequent commanders in chief. An emphasis on tighter news management
has been building as each successive administration learns from the previous
one. A rigid approach to staying on message and a clampdown on access for
reporters and the public have been increasingly used by the executive branch, a
trend that began to take shape during the Reagan administration, if not earlier.
The current Bush administration has shown that the method can be perfected,
with little to no downside for the White House.
The Bush administration is where it is today because it has built on
previous administrations growing sophistication in this area, says Paul
McMasters, First Amendment ombudsman for the Freedom Forums First
Amendment Center, who has studied news management practices. It isnt just
the federal government or one party, he points out. The corporate, legal, edu-
cation and military worlds have become more adroit in dealing with the press
as well. It just so happens the federal government is a major source of infor-
mation and that information has so much to do with the functioning of
democracy as well as the functioning of government that news manage-
ment there is of such consequence.
Reporters and open-government advocates speak, often passionately, about
why less and less access to the executive branch hurts the publics right to
know. But from an administrations point of view, whats the incentive to talk
more with the media? Better press coverage? Thats not likely.
Theres no doubt in my mind, the next administrationwhether its
Democratic or Republicanwill build on what the Bush administration has
been able to do, says McMasters.
Stop whining? Might as well. The press might want to get used to it.
Despite the frustrations, reporters admit they cant help but be impressed
by the Bush administrations communications success. CBS News Bill Plante,
whos been on the White House beat since 1981, minus a three-year hiatus
when he covered the State Department, says he has been fascinated by how
well theyve been able to manage it, exhibiting a tighter rein than Ive ever
seen anybody successfully do.
Its not easy to keep the executive branchno small business to be
sureand to some extent the legislative branch humming the same tune.
If the Bush administrations news management is to be a model, it may be
a challenge to replicate.
Past presidents certainly wanted to control the messageand to varying
extents they did. Besides, not everyone accepts the premise that the Bush
administration has done something new or different in this arena. Adminis-
trations always do a pretty good job of keeping everybody on the same mes-
sage, thats what they do, says Mark Tapscott, director of the center for media
and public policy at the Heritage Foundation, who notes he heard the same
no-one-will-talk complaints from White House reporters 15 years ago when he
was national editor at the Washington Times.
But veterans of the White House beat, and even former press secretaries,
say today we are witnessing a more disciplined media relations machine than
39832.fm Page 146 Monday, February 27, 2006 5:02 PM
in the past. Sheila Tate was 1988 campaign press secretary for President George
H.W. Bush and served as Nancy Reagans press secretary when she was the First
Lady. Under Reagan, she says, we never knew from day to day what was going
to be in the paper half the time, because people were talking off-line and send-
ing messages via the media instead of dealing with issues internally. . . . This
White House seems better at keeping its people on the same page.
Dealing with issues inside, rather than in newsprint and on air, is of
course preferable for a press office. As long as there are people with com-
peting agendas and concerns who feel that they cant get the presidents
attention, there will be leaks, says Tate, vice chairman of Powell Tate, a
Washington public relations agency. So the better run the White House
is, the fewer leaks there are.
The White House did not respond to requests for comment for this
story. In a January 2004 piece in The New Yorker, then-White House Com-
munications Director Dan Bartlett, among others, said the president saw
the press as favoring the sensational or the provocative over taking a sober
look at the big picture. Most reporters, of course, would disagree. But while
journalists say government officials have some obligation as public servants
to reveal information to the pressand, therefore, the publicthe White
House doesnt see it that way. Chatting with the media isnt a part of
most job descriptions. The vast majority of people in this buildingthe
press doesnt believe thisdont want to talk to the press, the magazine
quotes Bartlett, now counselor to the president, saying. They want to do
their job.
In a January 10 article in the New York Times, the White Houses
new communications director, Nicolle Devenish, suggested she had an
engaging style in dealing with the press, and she disagreed with character-
izations of the presidents attitude toward the media. I dont think the
president keeps the press at arms length, and I think the president has a
healthy respect for the press that covers him, Devenish told the Times.
But reporters detect more than a hint of attitude. No matter, though:
Being friendly isnt a contributor to the Bush administrations success.
First and foremost, a White House reflects the president, says Martha
Joynt Kumar, a professor of political science at Towson University in Maryland,
who is writing a book on White House communications policies. Thats
always going to be true . . . . So what he is interested in and puts his attention
to, the White House will, too.
Says Plante: The main reason it works is that this president is
hands-on, pays attention and doesnt like it when people go off script.
Both Plante and Carl P. Leubsdorf, Washington bureau chief of the Dallas
Morning News, point to Bushs hiring of staffers from Texas or from the first
campaign who arent looking to further their careers in Washingtonwhat
Leubsdorf calls loyalistsas opposed to hired hands, who are con-
cerned about their own futures in D.C.
Bush wants loyalty, says Plante, and because he actively demands it,
because he has a staff that has no real stake in not doing it, they tend to
give it to him.
39832.fm Page 147 Monday, February 27, 2006 5:02 PM
Others cite potential downsides to a closed shop that are almost all intan-
gible and hypothetical. Theres the idea that building up goodwill with the
press will help a president weather a crisis. Theres concern for government
accountability and the public trust.
Says Panetta: Ive been a believer that the more access you have between
a president and the press . . . that ultimately that gives you a better opportunity
to not only get your message across, but more importantly to create a sense
that a democratic government truly is an open society and an open presi-
dency. The problem Panetta sees is that Americans have become increasingly
cynical. That impacts on trust, and I think when you start undermining trust
in a democracy, that weakens our basic system of government as opposed to
strengthening it.
Newsweeks Fineman says the executive branch should open up the lines
of communication because a president needs good coverage of his government
to make sure he knows whats going onsometimes the guy at the top is the
last one to know whats bubbling up among the staff Another thing is that
you want the press looking at what your government is doing, because you
want the press to help keep the bureaucracy honest.
Those are noble reasons, but awfully wispy and idealistic. More tangible
to a press office are news reports that are less reliable or filled with opposition
opinions, as reporters are forced to seek comment further and further outside
the White House. I think that you want full and accurate coverage of what it
is the president is doing, what policies hes considering, what the alternatives
are, says Kumar. And if the White House isnt giving them, then one needs to
get them from elsewhere. Thats one danger, she says, of running things too
tightly. Reporters will get it from elsewhere, just go to interest groups, the
think tanks, that have a different view.
. . . The problem is, for that argument to hold water, those other
sources would have to have the information, says Ken Fireman, who covered
the White House for Newsday for about seven years until mid-December,
when he switched to the congressional beat. He doesnt think the administra-
tion is telling other people any more than its telling the press. Many times,
says Fireman, hes heard complaints and not just from Democrats, [that] the
Hill is left out of the loop. (In September, Rep. Henry Waxman, a California
Democrat and frequent critic of the Bush administration, catalogued such
complaints in a lengthy report titled Secrecy in the Bush Administration,
which examines the implementation of open records laws and congressional
access to information.)
Chen echoes Firemans comments, saying that the press tries to go to
interest groups and others who may be talking to the White House, but thats
almost as hard as getting information out of the White House . . . because these
people who talk to the White House, they are scared as hell of being identified
as leakers.
Beyond any fear of being seen as disloyal, some government employees
face possible jail time for revealing even unclassified information. Last year the
Department of Homeland Security began requiring employees to sign a
nondisclosure agreement that stipulates they will not reveal sensitive but
39832.fm Page 151 Monday, February 27, 2006 5:02 PM
foreign leaders, so its more difficult for them to say were simply not going to
talk about it.
. . . Complaints of phone calls not returned and having to jump through
hoops to get information do begin to sound whinyand the pool of sympathy
for the media is pretty shallow. But when journalists talk about the ramifica-
tions of tight information control, they speak in often flowery rhetoric about
democracy, and a free flow of information, and the publics right to know.
The one downside Sheila Tate sees to controlling the message tightly is
if an administration doesnt release information that the public interest dic-
tates it should. However, while the press may complain, the public wants a
clear message, she says. There are a lot of things that bother the press
the number of press conferences, for examplethat dont really bother
the public.
Many say that if the press wants greater access, itll need an outraged pub-
lic to get it. And the media have done a lackluster job of explaining to people
why a more open government or fewer hassles over Freedom of Information
Act requests personally affects them.
Its really a question that is placed before the American public, says
Steven Aftergood, director of the Project on Government Secrecy at the Federa-
tion of American Scientists. What kind of society do we want? And the answer
is unclear. It may be that most of us want a society that values security above
all else, and if thats the case, then we will see more of the same. . . . I have a
haunting suspicion that we have not educated ourselves and our children
about the value of openness and the strength that flows from freewheeling
debate.
Gannetts Andrews agrees. Whats the impact on citizens? If we dont
have an articulate way of answering that in ways that are relevant to the pub-
lic, then we keep the fight going, but I think the outcome remains the same.
At the Washington bureau of Cox Newspapers, reporter Rebecca Carrs
duties include coverage of government secrecy. Bureau Chief Andy Alexander
says she approaches the beat from a public standpoint, not a media standpoint.
When we write about how communities suffer because they couldnt find out
about a suspected chemical leak down the road, he explains, those stories
really resonate with the public.
Alexander, as chair of the American Society of Newspaper Editors Freedom
of Information Committee, has been involved in a larger effort to call attention
to the publics right to know. ASNE, the Radio-Television News Directors Associa-
tion and a number of other journalism organizations launched a nationwide
Sunshine Week. The Sunshine Week Web site (www.sunshineweek.org) pro-
vides op-eds for use by the media, story ideas, video news packages and informa-
tion for libraries, which sponsor local FOI programs. The emphasis is on how
access, or the lack thereof, has adversely affected the public.
Tom Curley, president and CEO of the Associated Press and a member of
the efforts steering committee, said in a conference call to announce the initia-
tive that secrecy seems to be growing at an epidemic rate. And it behooves
us in the media to become more aggressive. . . . We ourselves need to be out
there fighting for access.
39832.fm Page 153 Monday, February 27, 2006 5:02 PM
Over the past few years, says Alexander, a number of media organizations
have become increasingly alarmed by secrecy, which worsened after 9/11. The
issue came to the fore when then-Attorney General John Ashcroft released a
memo in October 2001 that reversed the basic concept of FOI. Pre-Ashcroft
memo, the government had to provide a compelling reason why it would not
release information to the public. Post-memo, the government didnt have
such a responsibility: It would only release documents if the public could show
why they shouldnt be kept secret. Beyond that memo, open government
advocates and news organizations have noted with dismay a number of limita-
tions to FOIA. (See The Information Squeeze, September 2002.)
. . . Freedom of information issues are somewhat separate from an admin-
istrations communications strategy, but both are factors that contribute to the
openness of the press-president relationship. Alexander says the media are
partly to blame for increasingly tight control. One of the reasons is that we
have allowed ourselves in this town to get to a point where the national secu-
rity adviser can have a background briefing with 50 reporters and not have
herself revealed.
After covering the White House for 57 years for United Press Interna-
tional, Helen Thomas, now a columnist for Hearst Newspapers, has harsh
words for the Bush administration and also for the press, which she believes
should push harder for more press conferences and ask tougher questions. We
are adversarial. We are supposed to be; thats our job, Thomas says. I think
theyve just been too docile, supine, willing to go along.
Whats happened in this press-president relationship, though, is a lessen-
ing in importance of the traditional mainstream media, says Mark Tapscott of
the Heritage Foundation. Blogs, online journalism, talk radio are the new
media. Tapscott says he suspects people in the White House would say talk
radio and the blogosphere are more important priorities for them. They see
that as the future of the news business.
But such shifts in press importance could mean more information com-
ing out of the government, not less. Tapscott predicts that online-based, grass-
roots mediadiscussed in Dan Gillmors book We the Mediawill develop
into primary sources of news, and when that happens, the people in govern-
ment will have to adjust the way they deal with them. Therell be no more
ignoring a phone call until a deadline has passed. With 24/7 news, Tapscott
says, you cant do that.
Mike McCurry suggests that the press could make some changes as well.
When theres such a premium on discipline and message control, he says, it
cries out for some new reporting techniques to break the barrier.
For example, reporters could put more effort into covering the other gov-
ernment agencies. Theyve got literally hundreds of senior government offic-
ers with information and news at all other levels of the federal bureaucracy
that never get a call, he says.
The lack of solidarity in the press corps is another thing that amazes
McCurry. If a reporter is thrown off the vice presidents plane, he asks, why
doesnt the entire press corps say, fine, then none of us travels with you. You
dont ever see any kind of collective action like that.
39832.fm Page 154 Monday, February 27, 2006 5:02 PM
POSTSCRIPT
Should the White House
Control the Press?
155
3 7 3 0 8 I . fm Page 1 5 6 F r i day, Mar ch 1 7 , 2 0 0 6 1 : 3 0 PM
ISSUE 8
Is Negative Campaigning Bad for
the American Political Process?
YES: Bruce E. Pinkleton, Nam-Hyun Um, and Erica
Weintraub Austin, from An Exploration of the Effects of
Negative Political Advertising on Political Decision Making, Journal
of Advertising (Spring 2002)
ISSUE SUMMARY
the press and the negativity of their opponent. Many in the public point the
finger of blame at a relentless negativism governing the coverage and conduct
of political campaigns that favors a horse-race mentality, leaps at opportunities
to go negative, and gleefully breaks stories of private failures.
Pinkleton, Um and Austin set out to prove what most already believe:
that attack ads foster negative perceptions of politics, and ultimately voter apa-
thy and cynicism. Their experimental study of college student reactions to a
variety of campaign messages lends support to the fear that current campaign
messages contribute to public disdain of politics and politicians. Extensive
public discourse certainly lays the blame for these woes on the negativity of
contemporary campaigning. Peepshow: Media and Politics in an Age of Scandal
by Larry Sabato, Mark Stencel and Robert Lichter argues that scandal coverage
has degraded politics, and blames journalists, politicians, and the public. In
The Nightly News Nightmare: Network Televisions Coverage of U. S. Presidential
Elections, 1988-2000, Stephen Farnsworth and Robert Lichter (2002) look at
campaign coverage over the past four presidential elections and track its chang-
ing nature in terms of objectivity, negativity, quantity, and overall quality.
Lariscy and Tinkham argue that negative campaigning persists because it
works. The spin doctors have it right: negative campaigns can have a positive
effect for their candidates. More importantly, from the perspective of Lariscy
and Tinkham, it can be beneficial to voters. They find negative campaigning
allows individuals to distinguish between candidates. They join with the others
in decrying some forms of negative campaigning, but instead of calling for its
abolition, they call for its appropriate use. Lariscy and Tinkham challenge the
common perception that all negativity is bad. Rather than a bland campaign
where each candidate speaks in favor of broad generalities, let record and
behavior be revealed and debated. There must be a way for people to judge the
character and record of those they select, otherwise the information needed to
discriminate among candidates will never emerge.
The careful reader will notice that a number of issues are implicated in
this discussion. Beyond negative campaigning, issues such as attack journal-
ism, dirty politics, and general incivility are referenced in public discourse.
Politicians seeking votes and journalists seeking stories have created election
politics that disappoint and alienate voters. Attempts at reform are many. In
the 2004 Democratic primaries, John Edwards refused to go negative.
According to Lariscy and Tinkham, that may have cost him the nomination.
The media are much better at policing false assertions. Journalists routinely
engage in ad watches where the validity of claims made in ads is evaluated.
What should be the rules for politicians and journalists in an era of media
preoccupation with private lives and political scandal? Despite the incivility of
present campaigns, do we want to return to an era in which private lives are
never considered appropriate for public discussion? Does it matter if candidates
have experimented with drugs, joined subversive organizations as college stu-
dents, made mediocre grades, evaded war service, or had affairs? What changes
would make political campaigns and their coverage more substantive?
157
37309.fm Page 158 Monday, February 27, 2006 5:36 PM
YES
Bruce E. Pinkleton, Nam-Hyun Um,
and Erica Weintraub Austin
Copyright 2002 American Academy of Advertising. From Journal of Advertising, vol. 3, no. 1, (Spring
2002): 1325. Used with permission of M. E. Sharpe, Inc. All Rights Reserved. Not for reproduction.
158
37309.fm Page 159 Monday, February 27, 2006 5:36 PM
160 ISSUE 8 / Is Negative Campaigning Bad for the American Political Process?
Scholars generally attribute the reason for the greater effectiveness of neg-
ative advertising over positive advertising to the impact of negative informa-
tion on information processing and judgmental decision making. Research
regarding the role of negative information in individual impression formation,
person perception, and various other information-processing tasks indicates
that people tend to weight negative information more heavily than they do
positive information when forming evaluations of social stimuli, including
assessments of individual likability (Anderson 1965; Hamilton and Huffman
1971; Hamilton and Zanna 1972; Hodges 1974; Jordan 1965; Kellermann
1989). Research by Lau (1982, 1985) and Kernell (1977) has provided evidence
supportive of negativity effects in political perception and behavior, including
increased voter turnout due to negative candidate performance evaluations.
Not surprisingly, voters quickly tire of negative campaign tactics and
commonly complain about the negative tenor of campaigns. Citizens consis-
tently say negative advertising is unfair, uninformative, unethical, and decep-
tive (Garramone 1984; Merritt 1984; Steward 1975; Surlin and Gordon 1977).
As a result, campaign consultants have increased the sophistication of cam-
paigns by turning to a mix of strategies and tactics that includes the use of
comparative advertising (Pfau et al. 1990; Salmore and Salmore 1989). Such
advertising communicates negative information about a targeted candidate to
voters while helping reduce the potential for backlash voting associated with
the use of more obvious forms of attack advertising. The results of an analysis
of the political advertising used in three national elections indicates that nearly
half the advertising mentioned both candidates and almost a quarter con-
tained direct candidate comparisons (Boiney and Paletz 1991).
Even though research results indicate that comparative advertising can
be as effective as standard negative advertising in reducing targeted candidate
evaluations and voting preferences, such advertising continues to suffer
from perceptions of poor credibility (Johnson-Cartee and Copeland 1991a;
Pinkleton 1997, 1998). Given voters intense dislike of negative campaign tac-
tics, study participants are likely to provide a low utility rating for negative
political advertising.
H1: Participants will rate negative advertisements lower in utility than
positive advertisements.
Negativism
Voter disgust with negative campaign tactics also should result in greater
negativism toward political campaigns more broadly. Scholars and journalists
regularly express concerns about the detrimental impact of negative campaign
tactics on citizens attitudes toward politics. If negativism decreases citizens
interest in campaigns and attention to public affairs information, the result is
potentially disastrous for democracies, because they rely on citizens to make
informed decisions and vote accordingly. Research confirms that heightened
citizen interest and involvement in public affairs is associated with increased
use of information sources and greater public affairs knowledge (Chaffee and
Schleuder 1986; McLeod and McDonald 1985; Pinkleton et al. 1997; Reagan
37309.fm Page 161 Monday, February 27, 2006 5:36 PM
1996). If the public dislikes and distrusts negative campaign tactics, however, it
seems more likely that its feelings of negativity will be directed toward the
campaigns more than toward the media. Previous research shows that negativ-
ism toward the media is associated with decreased media use, but negativism
toward campaigns is not (Pinkleton, Austin, and Fortman 1998). As a result, it
is reasonable to expect that negativity increases resulting from exposure to neg-
ative political advertising will be directed toward political campaigns, as
hypothesized.
H2: Participants negativism toward political campaigns will increase as
advertisement negativity increases.
Cynicism
Cynicism, perhaps the most frequently explored aspect of political disaffec-
tion, commonly refers to a lack of confidence in and a feeling of distrust
toward the political system (Dennis and Webster 1975; Dionne 1991; Lau
and Erber 1985; Perloff and Kinsey 1992). This represents a more broadbased
aspect of disaffection than negativism toward campaigns, which is likely
more situation based. Crotty and Jacobson (1980) suggest that cynical citi-
zens have essentially given up on the political process, viewing it as irrelevant
to their lives. Scholars and others frequently express concern that increased
cynicismmost commonly blamed on negative campaign tacticscontrib-
utes to low interest in public affairs and reduced voter turnout (Ansolabehere,
Behr, and Iyengar 1993; Cappella and Jamieson 1997; Crotty and Jacobson
1980; Dennis and Webster 1975). Negative political advertising, these authors
argue, turns off voters and contributes to an electorate that is ill informed
and uninvolved (Cappella and Jamieson 1997; Diamond and Bates 1988;
Salmore and Salmore 1989).
Some authors have argued that some negativism toward political
messages may represent healthy skepticism rather than cynicism, which is
characterized by an openness to additional information (e.g., Austin and
Pinkleton 1995; Cappella and Jamieson 1997; Pinkleton, Austin, and Fortman
1998; Wilkins 2000). Skeptical citizens may seek information to confirm
or disconfirm the veracity of previously received messages. Cynicism, how-
ever, represents a cognitive state essentially closed to new information
(Cappella and Jamieson 1997). As a result, cynical persons may respond more
to messages that further confirm their distrustful beliefs and less to positive
messages.
Voters have expressed strong disengagement from gubernatorial and
senatorial elections based on the negative tenor of the election campaigns and
the lack of substantive discussion pertaining to issues of interest to voters
(Ansolabehere and Iyengar 1995). Ultimately, previous studies suggest that
negative election environments increase voter cynicism, particularly for voters
who already feel alienated or disenfranchised. Some scholars have suggested
that votersespecially young votersget trapped in a downward cycle in
which cynicism breeds low efficacy, which in turn increases cynicism and apa-
thy (Chaffee and Becker 1975; Jennings and Niemi 1978; Lau and Erber 1985).
37309.fm Page 162 Monday, February 27, 2006 5:36 PM
162 ISSUE 8 / Is Negative Campaigning Bad for the American Political Process?
Efficacy
Scholars frequently define self efficacy as a persons belief that, through his
or her efforts, he or she can influence political and social events (Bandura
1986, 1997). Political decision-making studies often use the term internal
efficacy to reflect peoples beliefs about their own competence to under-
stand and participate effectively in politics. According to Craig, Niemi, and
Silver (1990), internal efficacy differs from distrust/cynicism, which refers
to whether or not the government meets expectations and operates fairly.
Internal efficacy also differs from external efficacy, which political scientists
use to refer to beliefs about the responsiveness of governmental authorities
and institutions. External efficacy parallels distrust/cynicism, which Craig,
Niemi, and Silver (1990) have treated separately. Other studies have treated
distrust/cynicism as a single construct on the basis of factor loadings (e.g.,
Austin and Pinkleton 1995; Pinkleton, Austin, and Fortman 1998). Scholars
believe that cynical citizens distrust of the government decreases their
internal efficacy, the belief that they can exert any influence over systems
of governance. This then leads them essentially to opt out of the political
process.
Some researchers have found that voters may participate, despite their
cynicism, if they are high in efficacy (Horn and Conway 1996). Others have
found that negative advertising can both increase cynicism and decrease effi-
cacy (Ansolabehere and Iyengar 1995). These scholars, however, have not
separated measures of efficacy from measures of cynicism. Efficacy appears to
have a direct, negative relationship with cynicism (Austin and Pinkleton
1995), and some scholars have combined measures of efficacy and cynicism
as opposites of the same construct (Ansolabehere and Iyengar 1995). Others,
however, have found them to be separate, if related, constructs (e.g., Austin
and Pinkleton 1995; Bowen, Stamm, and Clark 2000; Chen 1992; Pinkleton
et al. 1998). As a result, it is useful to test the effects of negative advertising on
cynicism and efficacy separately. According to Bandura (1986, 1997), efficacy
develops through successful experiences that cultivate confidence and exper-
tise. Unsuccessful or frustrating experiences, however, can decrease efficacy.
Thus, to the extent voters find negative advertising frustrating or lacking in
usefulness, negative advertising should decrease individuals efficacy, as
hypothesized.
H4: Participants self efficacy will decrease as advertising negativity
increases.
37309.fm Page 163 Monday, February 27, 2006 5:36 PM
Apathy
In studies of the electorate, apathy reflects a failure to engage in even the most
basic forms of public affairs participation, usually including voting. Research
findings regarding self efficacy indicate that political disaffection may actually
lead to greater action among citizens who posses higher levels of self efficacy
(Bandura 1997). When typical methods of achieving social change appear inef-
fective, citizens with higher self efficacy may intensify their efforts rather than
abandoning them. The likelihood of action is highest among those with high
levels of self efficacy combined with cynicism toward the political system
(Bandura 1986, 1997).
This reasoning, however, runs counter to the opinions of many other
scholars, who suggest that the ultimate outcome of a political election pro-
cess corrupted by negative political advertising is an apathetic citizenry
(Ansolabehere, Behr, and Iyengar 1993; Cappella and Jamieson 1997; Crotty
and Jacobson 1980; Dennis and Webster 1975). These scholars suggest that
negative campaign tactics contribute to high levels of citizen cynicism and
negativism and low levels of citizen efficacy. Ultimately, these authors argue,
negative campaign tactics turn citizens off to such an extent that they simply
refuse to participate in a political system they view as corrupt and largely
unresponsive to their needs. Although scholars can make a reasonable argu-
ment connecting both cynicism and apathy to negative campaign tactics,
researchers have not determined the basis for this relationship with empirical
specificity. The problem may be that, whereas critics link cynicism with apa-
thy, some scholars have found them to be separate and unrelated constructs
(Austin and Pinkleton 1995; Chen 1992). Without scientific evidence, it is
difficult to blame apathy on the existence of negative campaign messages in
the media or even on the frequency of peoples exposure to the media in
general or public affairs information specifically (Pinkleton and Austin 1998).
A research question regarding the effect of negative political advertising on
apathy is in order, given the competing opinions about negative campaign
tactics and voter apathy.
RQ1: What is the effect of negative political advertising on participants
apathy?
In summary, existing research and criticisms suggest that negative politi-
cal advertising can produce both deleterious and beneficial effects. To improve
scholars understanding of the effects of negative political advertising, this
study tests hypotheses on variables that suggest the potential for short-term,
situationally based effects as well as longer term, more systemic-level effects.
Method
Undergraduate students participated in a 1 4 pretest-posttest (between groups)
experiment to test the hypotheses and answer the research question. . . . Female
and male participants participated nearly equally. Participants ages ranged from
18 to 37 years; just over 85% of participants were between the ages of 19 and
22 years. More than 60% of participants had voted in a previous election.
37309.fm Page 164 Monday, February 27, 2006 5:36 PM
164 ISSUE 8 / Is Negative Campaigning Bad for the American Political Process?
Procedures
The experiment employed a double-exposure design. Initially, participants read
each candidates biographic profile and completed a series of pretest scales. Fol-
lowing the completion of the pretest scales, participants read a stimulus adver-
tisement or control essay. Participants listed the thoughts they had about each
candidate following initial stimulus exposure. This free-recall protocol ensured
that participants thought about the candidates and stimuli, with the results
not analyzed for the purpose of this study. Following the thought-listing exer-
cise, participants again read the advertising stimuli or control essay and filled
out posttest scales. Debriefing followed the completion of the posttest scales.
Stimuli
The experiment employed three types of stimuli, including biographic candi-
date profiles, political advertisements, and a control group essay. Biographic
profiles contained information about each candidates education, employment
background, political accomplishments, family, and related information. Pre-
testing of the stimuli, along with manipulation checks, confirmed that both of
the profiles were approximately equal in communicating information about
candidates qualifications, intelligence, credibility, and related characteristics.
Three advertisements constituted the treatments and were based on real-
world examples of direct mail political advertising. The stimuli contained two
different candidate names for both the sponsoring and targeted candidates to
avoid name-specific effects. To determine the specific issue positions used in
the stimuli, pretest participants rated the importance of issues using seven-
point, semantic differential scales. Instrument pretesting procedures served to
identify five issues for inclusion in the stimuli. The issues pertained to the envi-
ronment, crime and community safety, higher education funding, develop-
ment of employment opportunities, and increased support for elementary and
secondary education.
Each stimulus contained a similar execution of a different creative strat-
egy. The most negative stimulus contained a direct attack on the targeted can-
didate. The headline encouraged readers to vote for the sponsoring candidate
and contained biographic highlights of the ads sponsor. The remaining copy
in this stimulus directly attacked the targeted candidate on the key issue posi-
tions identified through pretesting. A comparative version of this ad received
somewhat less negative ratings from participants in pretests. The headline and
sponsoring candidate biographic information were the same. The candidates
37309.fm Page 165 Monday, February 27, 2006 5:36 PM
were directly compared in this ad; however, the sponsoring candidate was por-
trayed as supporting the desired position on the key pretest issues, and the tar-
geted candidate was assailed as supporting the opposite position. The final
stimulus received a positive evaluation from pretest participants. This ad con-
tained the same headline and biographic information as the other ads but did
not mention the target ed candidate. Only the desired positions of the sponsor-
ing candidate were mentioned in this stimulus.
Control group participants read an essay. The essay contained geographic
and historical information about Georgia and did not mention either the
sponsoring or the targeted candidate. . . .
Variable Measurement
[Items used to measure each variable are shown in Table 1.] . . .
As predicted by Hypothesis 1 and shown in Table 2, participants gave the
negative ads a lower utility rating. There was no significant difference between
the control group and the positive advertising strategy condition. There also
were no significant differences between the comparative ad and the negative
ad strategies, with both reported as less useful than the positive ad strategy, as
shown in Figure 1.
As predicted by Hypothesis 2 and shown . . . in Figure 2, the more nega-
tive the advertisement, the more negativism subjects reported toward political
campaigns. There was no significant difference between the control group con-
dition and the positive advertising condition. . . .
Discussion
Despite widespread concern about the effects of negative campaign tech-
niques, the effects of negative advertising strategies on voter decision making
are poorly understood. Campaigns use them because they seem to work, and
critics decry them because they appear to depress political participation. There-
fore, this study tested the effects of negative political advertising on key vari-
ables in the political decision-making process to help explain how negative
advertising affects political participation. Study results indicate that partici-
pants found negative advertising less useful than positive advertising. Whereas
negative advertising produced greater contempt for campaigns, however, it
had no effects on apathy.
As expected, the more negative the advertising, the less useful partici-
pants found it. This supports the findings of others who have suggested that
negative ads provide little information that is helpful to voters (Ansolabehere
and Iyengar 1995; Cappella and Jamieson 1997). Voters frequently say they dis-
like and distrust negative political advertising. These results appear to confirm
that such feelings of dislike translate into more cognitively based assessments
of information benefit. Nevertheless, political campaign consultants find nega-
tive political campaign advertising useful, because, when carefully created and
executed, it successfully denigrates targeted candidate evaluations and voting
intentions (Johnson-Cartee and Copeland 1991a; Kaid and Boydston 1987;
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166 ISSUE 8 / Is Negative Campaigning Bad for the American Political Process?
Table 1
Variable m alpha
Variables at Pretest
Negativism toward campaigns 17.79 .76
Pol. campaigns too mean-spirited 4.38
In general, pol. campaigns too negative 4.34
Seems pol. ads are against something more often than they
are for something 4.61
Pol. advertising is too negative 4.46
Cynicism 23.38 .84
Pol.s lose touch with people quickly 4.71
Cand.s only interested in peoples votes, not their opinions 4.51
Too many pol.s only serve themselves or special interests 4.82
Seems govt run by a few big interests just out for themselves 4.50
Pol.s lie to media & public 4.85
Efficacy 11.82 .77
I have a real say in what the government does 3.11
My vote makes a difference 3.82
Voting an effective way to influence what government does 4.91
Apathy (reverse coded) 15.44 .93
Voting in each election a high priority for me 3.68
Voting in elections is important to me 4.10
Would feel guilty if I didnt vote 3.41
I like to vote 4.24
Variables at Posttest
Advertising utility 17.51 .81
Believableunbelievable 4.40
Unfairfair 3.99
Informativeuninformative 4.72
Interestinguninteresting 4.36
Negativism re campaigns 18.68 .88
Pol. campaigns too mean-spirited 4.55
In general, pol. campaigns too negative 4.66
Seems like pol. ads against something more than they are for something 4.73
Pol. advertising is too negative 4.73
Cynicism 23.38 .88
Pol.s lose touch with people quickly 4.64
Cand.s only interested in peoples votes, not in their opinions 4.60
Too many pol.s only serve themselves or special interests 4.68
Seems our govt run by a few big interests just out for themselves 4.63
Pol.s lie to media & public 4.85
Efficacy 11.46 .86
I have a real say in what the government does 3.47
My vote makes a difference 3.81
Voting is an effective way to influence what government does 4.19
Apathy (reverse coded) 15.39 .94
Voting in each election a high priority for me 3.75
Voting in elections important to me 4.03
Would feel guilty if I didnt vote 3.50
I like to vote 4.13
Note: All items measured on seven-point scales. Except for semantic differential items, a high score indicates
stronger agreement, and a low score indicates stronger disagreement. Reverse-coded items recoded for
consistent directionality before inclusion in the appropriate index.
37309.fm Page 167 Monday, February 27, 2006 7:20 PM
Figure 1
Figure 2
168 ISSUE 8 / Is Negative Campaigning Bad for the American Political Process?
Perloff and Kinsey 1992; Pinkleton 1997, 1998). This indicates that voter assess-
ments of usefulness do not necessarily indicate effects or effectiveness.
Participants assessments of usefulness were consistent with their percep-
tions of negativism toward political campaigns, indicating that the adver-
tisements had some effects, despite their perceived uselessness among message
recipients. Those exposed to the most negative stimuli reported the most nega-
tivity toward campaigns. In fact, the fully negative advertising condition pro-
duced perceptions nearly three times as negative (m = 3.31) as the comparative
advertising condition (m = 1.23). The positive advertising condition (m = .66)
was no different than the control condition in terms of negativity. This finding
is not surprising because of voters stated disgust with negative political adver-
tising. The bigger issue is whether increased negative advertising effects trans-
late into long-term, systemic cynicism or whether they merely reflect a short-
term response to the campaign at hand. Scholars suggest that some aspects of
disaffection can be motivating to potential voters, in which case the height-
ened negativity effects could be viewed as a successful outcome for the promo-
tion of political participation. When citizens engage in backlash voting, for
example, this represents a form of political participation motivated by nega-
tivism (e.g., Faber, Tims, and Schmitt 1990; Garramone 1984; Roddy and
Garramone 1988). One study found that negativism predicted a greater inten-
tion for voting through its effect on third-person perceptions, or the belief that
others would be more gullible to the advertising (Austin and Pinkleton 1995).
Others have noted that negative advertising tends to depress voting among
less involved or less partisan citizens, tending to polarize more involved voters
(e.g., Ansolabehere and Iyengar 1995).
The investigation of negative political advertisings effects on cynicism
produced a result less consistent with common criticisms of political advertis-
ing, seeming to confirm that, at least in the short term, campaign-related
negativism and cynicism, though related, have different causes and different
outcomes. Campaign-related negativism appears to be a direct response to a
specific, ongoing campaign or campaigns, representing a more transient state
than cynicism. Cynicism, at least in this experimental manipulation, was not
affected by negative political campaign techniques, in support of the position
that it is more global and stable.
Scholars have only recently begun to delineate the differences between
campaign-related negativism, which appears to be affected by negative politi-
cal advertising, and more enduring cynicism, which does not change as eas-
ily. As a result, these findings suggest that what scholars and critics often say
about cynicism may be true of negativism rather than cynicism. For example,
though cynicism often is blamed for a lack of participation among citizens, it
does not always associate directly with behavior (Pinkleton, Austin, and
Fortman 1998). In contrast, researchers have found that negativism can be
associated with public affairs behavior, in some cases motivating partici-
pation rather than discouraging it (Austin and Pinkleton 1995; Lau 1982).
In addition, cynicism in some previous research has had sizable negative
associations with efficacy, whereas negativism toward campaigns appears
to affect efficacy less directly (Austin and Pinkleton 1995). Nevertheless,
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170 ISSUE 8 / Is Negative Campaigning Bad for the American Political Process?
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172 ISSUE 8 / Is Negative Campaigning Bad for the American Political Process?
From USA Today Magazine, May 2004, Copyright 2004 by Society for the Advancement of
Education, Inc. Reprinted by permission.
173
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174 ISSUE 8 / Is Negative Campaigning Bad for the American Political Process?
of the candidate who sponsored it. There are in fact good negative ads and
bad ones, but you may be surprised at what constitutes each.
Good negative ads create all the desirable effects discussed earlier. Bad
negative ads, however, produce something differenta backlash or boomerang.
When a boomerang does occur, viewers have a strong, immediate reaction
against the attacker and lots of empathy for the victim of the attack. It is fairly
easy to recognize when an ad is attacking a candidates stand on an issue versus
when one is attacking a personal characteristic, such as likening someone to
terrorist Osama bin Laden or dictator Adolf Hitler. Issues-based negative adver-
tisements are more likely to elicit an instantaneous acceptance and less revul-
sion. Similarly, an ad that is considered below the belt or in poor taste (implied
character assassination of a candidates family member, for example) most
likely will be condemned on the spot.
176 ISSUE 8 / Is Negative Campaigning Bad for the American Political Process?
POSTSCRIPT
Is Negative Campaigning Bad for
the American Political Process?
177
42073I.fm Page 178 Thursday, March 16, 2006 4:13 PM
ISSUE 9
Should Images of War Be Censored?
YES: David D. Perlmutter and Lesa Hatley Major, from
Images of Horror From Fallujah, Neiman Reports (Summer 2004)
ISSUE SUMMARY
P erhaps there is a fine line between providing the public with as much
information as possible, and divulging information that would negatively
affect the ability of military troops to successfully complete a mission. This
dilemma has haunted media coverage of every war in history. But the issue
certainly becomes far more complicated when media are controlled by corpo-
rations, when specific images are censored, or when technology allows pic-
tures to be digitally altered for any reason. When these elements are present,
can the public be assured that they are getting enough information to know
whats going on? Can they trust the media?
While the two selections focus on issues of media content, each shines a
light on a different aspect of covering disturbing information. Perlmutter and
Major suggest that the ethical problems associated with human decision
making toward publishing pictures that could elicit a visceral reaction to
178
42073I.fm Page 179 Thursday, March 16, 2006 4:13 PM
events are an inevitable part of war coverage. They question the news value
of grisly images, and ask whether the publication of some of the goriest
images border on pornography, and they provide reactions to some images
by consumers who felt that those pictures were unnecessary. While weve
seen so many disturbing images of war, and even though they feel that some
images should be censored or altered, they feel that the ethical debates about
using pictures to cover war issues has resulted in better journalism. When the
public knows that the journalist struggles with difficult issues, the public
trusts the journalist to do a better job.
Jensen, on the other hand, focuses his article on the way the military
has been allowed to control imagesboth pictures and storiesresulting in
less accuracy about war and the effect of war. He is highly critical of how
the television media, in particular, has allowed pro-war individuals to dominate
televised discussions of the Iraq war, and he feels that journalists have failed to
do their jobs well by failing to expose the one-sided nature of the control of
information about the Iraq conflict. Perhaps the major controversy in the two
selections then, has to do with who makes the decision to censor or alter the
image or information, and what is the motive for limiting or distorting images?
This issue raises another important question. How powerful are pic-
tures? Perhaps each of you can remember disturbing pictures of prisoner
abuse at Abu Ghraib, or the images of the World Trade Towers collapsing on
September 11, 2001. But are stories any less memorable? Can you remember
particularly powerful words that also allowed you to feel a strong reaction?
The U.S. military has expressly forbidden the media to take pictures of the
caskets of military personnel; but when it was announced that Ted Koppel
was going to read the names of all U.S. service people killed in the Iraq war,
many advertisers pulled their advertising from his program, Nightline, claim-
ing that naming names would be too upsetting.
These controversies are not limited to war-time images. Whenever there
are images (verbal or pictorial) that can be upsetting to audiences, there is a
clash between values of representation for the sake of accuracy, versus repre-
sentation for audience acceptance. This becomes more difficult when audi-
ences are made up of different age groups, religions, or ethnicities, all of
whom have different perspectives on evaluating the images. As you discuss
this issue, try to think of other situations in which the control of images, or
outright censorship, affects what we know.
179
42074.fm Page 180 Monday, February 27, 2006 5:49 PM
YES
David D. Perlmutter and
Lesa Hatley Major
O n March 31, 2004, Iraqi terrorists, throwing grenades, killed four American
civilian contractors who were driving through the city of Fallujah, Iraq. A quickly
swelling crowd of civilians then beat the burned bodies (with anything in hand,
including shoes), dragged them through the streets, and hung two of them from
a nearby Euphrates River bridge. Many onlookers and participants danced with
joy and chanted anti-American slogans.
The horror was caught on camera. Within hours, Fallujah video footage
and photographs were made available to the worlds newspapers, magazines
and television newscasters. Almost as quickly, in nearly every U.S. newsroom,
a debate on whether and how to handle these images began. It was one of
the toughest calls Ive ever had to make, wrote Ellen Soeteber, editor of the
St. Louis Post-Dispatch.
The basic questions, whether one edited a small-town daily or a network
newscast, were:
From Neiman Reports, vol. 58, no. 2, Summer 2004, pp. 7172, 74. Copyright 2004 by The
Nieman Foundation for Journalism at Harvard University. Reprinted by permission.
180
42074.fm Page 181 Monday, February 27, 2006 5:49 PM
explicit reason of giving officials the opportunity to notify next of kin. Steve
Capus, executive producer at NBC Nightly News, argued, Quite honestly, it
doesnt need to be seen in full in order to convey the horrors of this despica-
ble act. Fox News Channel limited its images to shots of the burning vehi-
cles in which the contractors had been riding and to footage of joyous
crowds in Fallujah. Bill Shine, Foxs vice president of production, said, We
made the call that it [footage of the charred bodies] was too graphic in nature
to put on our air.
Foreign responses were as varied. Britains Channel 4 showed blurred
images of bodies being dragged through the street, but offered clear shots of the
corpses hanging from the bridge. Yet normally unabashed Al Jazeera showed
only fuzzy footage of burned bodies. And, of course, unedited collections of
images were available to look at on some Web sites.
quasi-military tasks are subcontracted, and the reality that civil contractors
are risking death to help the Iraqis but are also earning high pay for their
risks. Then there are the questions that arise from what was not in these
pictures. Where were the American military while these mob actions were
taking place? In short, the pictures, it can be argued, are most definitely news.
But was this news value only able to be expressed in its grisliest detail? To
show horror solely for its shock value is akin to being a pornographer of war.
Most editors who did not run the grimmest images cited the breakfast table
test and next of kin rationale. Newspapers and television newscasters are, after
all, mass marketers: Anybody can be watching at any timeincluding toddlers
and the families of the dead. As one editor put it, People watching [network
news or reading the morning paper] with their children do not expect to be
surprised. The Dallas Morning News editorialized, We didnt think it was
appropriate to show bodies on Page One. Many papers and networks deliber-
ately cautioned readers or viewers about what they might see.
There are other contextual issues. Veterans and military historians could
point out that such images are a part of every war. Is it problematic to show
ghastliness and imply it is evidence against this particular war? Consider that
in World War II, most Americans never saw pictures of American combat
deaths in the papers or newsreels. Home-front audiences had to go to a
Warner Brothers movie to see a G.I. get killed at Omaha Beach, Monte
Casino, or Iwo Jima. And even then, as infantry combat veteran and cultural
critic Paul Fussell complained, many Hollywood images of death in the war
were Disneyfied. No blood, no guts, just heroics.
Generals and editors during World War IIthe last major war involving
American troops that resulted in an unequivocal victoryassumed that the
public did not want to see images of wars horrors and that, indeed, the war
effort would be undermined by their daily display. Would American victories,
like the Normandy invasion, have been viewed differently if the American
public had been shown thousands of dead G.I.s carpeting the beaches?
Perhaps it is just as important to provide readers with historical, as well as
political, context to war images.
In all, the transparency of angst and indecision about the Fallujah
images have been good for journalism. One reason why public esteem for
and faith in the fairness, accuracy and honesty of journalism is so low is the
publics feeling that news professionals are not people. That is, as the late
columnist Mike Royko once accused, those who go into news these days are
no longer working-class folks who can write, but rather upper middle-class
products of top universitieselites who are just like politicians or lobbyists.
This claim is no doubt true: In our combined 40 years of teaching journalism
and working in the field, weve met only a handful of reporters (or journal-
ism teachers) who were war combat veterans. The star system is another sign
to the public that reporters are not qualified to be populist tribunes.
Yet many people dont appreciate that journalism is a messy process, not
a conspiracy. When editors and reporters make public their gut-wrenching
debates about what is news, their humanity is revealed, even more so when they
admit error. Readers and viewers get the opportunity to listen in as editors
42074.fm Page 184 Monday, February 27, 2006 5:49 PM
say, with sincerity, how much they care about the reactions and opinions of
those they serve. For the public then to be included in the ongoing discus-
sion and feel their voice matters makes the news delivery process appear
neither inaccessible nor inflexible. Because of the Fallujah debate, bus drivers,
insurance salespeople, and firefighters heard and saw that journalists, like
everybody else, face tough decisions in their jobs and struggle through them
with a similar reliance on professional codes, ethical constraints, and thought-
ful uncertainty.
39830.fm Page 185 Thursday, March 16, 2006 4:11 PM
NO Robert Jensen
O ne of the first reports of the Iraq War from an embedded journalist has
turned out to be remarkably prescient about the level of independence viewers
could expect from U.S. television journalists. CBS News reporter Jim Axelrod,
traveling with the Third Infantry, told viewers that he had just come from a
military intelligence briefing, where weve been given orders. Axelrod
quickly corrected himselfsoldiers have been given ordersbut it was
difficult not to notice his slip.
U.S. reporters werent taking orders directly from the Pentagon, of course,
but one could forgive television viewers for wondering, especially early on. U.S.
commanders may have had a few problems on the battlefield, but they had
little to worry about from the news mediaespecially on television.
If the first two weeks of coverage was any indication, this war will be a
case study in the failure of success of U.S. journalism.
The success came in the technological sophistication and deployment of
resources: the ability of journalists, demonstrating considerable skill and forti-
tude, to deliver words and pictures from halfway around the world with
incredible speed under difficult conditions. The failure was in journalists
inability to offer an account of events that could help people come to the full-
est possible understandingnot only of what was happening in the war, but
why it was happening and what it meant.
First, clear criteria are needed to evaluate news media performance, based
on what citizens in a democracy need from journalists: 1) an independent
source of factual information; 2) the historical, political, and social context in
which to make sense of those facts; and 3) exposure to the widest range of
opinion available in the society.
News media failures, on #2 and #3 are the most obvious. U.S. media pro-
vided woefully limited background and context, and the range of opinion
tended to run, as the old joke goes, from A to B.
On television, current military officers were balanced with retired mili-
tary officers. (A recent study by Fairness and Accuracy in Reporting noted
that 76 percent of the guests on network talk shows in late January and early
February were current or former officials, and that anti-war sources accounted for
less than 1 percent.) So for the week before and after Secretary of State Colin
From The Progressive, vol. 67, no. 5, May 2003, pp. 2225. Copyright 2006 by Progressive.
Reprinted by permission.
185
39830.fm Page 186 Monday, February 27, 2006 5:56 PM
i
The media didnt even provide the straight facts well. At the core of coverage of
this war was the system of embedding reporters with troops, allowing report-
ers to travel with military unitsso long as they followed the rules. Those rules
said reporters could not travel independently (which meant they could not
really report independently), interviews had to be on the record (which meant
lower-level service members were less likely to say anything critical), and offic-
ers could censor copy and temporarily restrict electronic transmissions for
operational security (which, in practice, could be defined as whatever field
commanders want to censor). In the first two weeks of the war, two reporters
Christian Science Monitor freelancer Philip Smucker and Foxs Geraldo Rivera
were removed from the field for allegedly giving too much information about
troop locations on television.
After being confined to press pools with heavy-handed censorship in the
1991 Gulf War, news organizations were understandably grateful for the embed-
ded system, and about 600 journalists signed up (other journalistscalled
unilateralswere covering the war without military approval). But most of the
reports sent back by those embedded reporters in the first two weeks were either
human-interest stories about the troops or boosterish narration of the advance of
troops. Not surprisingly, the reporters ended up bonding with the service mem-
bers with whom they shared the hardships and risks of life in the field. As NBC
News correspondent David Bloom, who died tragically of a blood clot in his
lung, put it: [The soldiers] have done anything and everything that we could
ask of them, and we in turn are trying to return the favor by doing anything and
everything that they can ask of us.
Beyond this abandonment of even the pretense of independence, much
of the coverage was devoid of useful information. Consider this exchange on
March 20 between CNN anchor Aaron Brown and Walter Rodgers, embedded
with the Seventh Cavalry.
Wow, we get it. Those are tanks: racing, roaring, screeching, firing shells.
Historic. Wow, look at it. But what do we learn from it?
One way to judge the likely effects of the embedded system on the public
is to pay attention to what military officials were saying. General Tommy Franks
described the briefing podium at Central Command headquarters in Doha,
Qatar, as a platform for truth (truth delivered on a set built by a Hollywood
designer for a quarter of a million taxpayer dollars), but the goal of any military
is not to distribute truth but to control the flow of information. Early on, U.S.
officials judged the embedded system a success. Were seeing most impor-
tantly how well equipped, well trained, and how well led U.S. forces are; we see
how careful they are in carrying out their duly, said Bryan Whitman, a senior
official at the Pentagons public affairs department. British Defense Secretary
Geoff Hoon declared, The imagery they broadcast is at least partially responsi-
ble for the publics change in mood, with the majority of people now saying
they back the coalition. To a large extent, the embedded system served the
Pentagon well as propaganda. It conveyed the Pentagons message, it touted
the technological prowess of the U.S. military, and it fed the home audience a
constant diet of U.S. bravery.
The other main sources of information for U.S. viewers were the statements
of military officials. Televised briefings seem less central to the militarys informa-
tion strategy than in the 1991 war, but the media still relied heavily on what the
high command dished out. Given the fast-moving nature of war, we should
expect some inaccurate information, but we also should expect reporters to be
skeptical. Among the most embarrassing incidents was when U.S. journalists
reported as fact the militarys claims that the people of Basra had risen up against
Husseins forces within days of the wars onset. Reporting of such facts was of
great importance if the United States was going to convince the world that this
was a war to liberate the Iraqi peoplein which case it would help if the liber-
ated appreciate their liberation and join in. But officials had to back off from that
claim because, inconveniently, it wasnt true at the time.
Those reports eventually were corrected, butas anyone who has ever
been on the wrong end of a false media report knowsthe initial lie usually trav-
els further and with more effect on the public memory than subsequent correc-
tions. These incidents also remind us that military officials dont always tell the
truth (little shock, and no awe, on that count) and that, for all their talk about
being skeptical, journalists are an easy mark for government disinformation,
especially in wartime.
As the U.S. military discovered that the attack on Iraq wasnt going to be
the cakewalk that some had predicted, journalists covered the debate among
various politicians and generals about the wisdom of the war plan. But these
debates over strategy and tactics dont get at crucial issues about the legitimacy of
the war. While U.S. reporters did ask Secretary of Defense Donald Rumsfeld
whether he had erred by not having more troops on the ground, they shied
away from raising a question that gets at a fundamental U.S. hypocrisy.
Rumsfeld condemned Iraq for videotaping interviews with captured American
soldiers and airing them on state television, contending it was a violation of the
Geneva Conventions. If U.S. military officials have such a commitment to those
39830.fm Page 188 Monday, February 27, 2006 5:56 PM
rules, why do they not do what they can to shield Iraqi prisoners from photogra-
phers, and why have they not called on the U.S. media to stop using such
images? Perhaps more important, why does Rumsfeld refuse to even acknowl-
edge the POW status of soldiers captured in the Afghanistan war? This incident
jumped off the scale on the hypocrisy meter, yet the mainstream commercial
press politely avoided or glossed over the questions.
i
Sometimes U.S. reporters seemed to be more hawkish than the generals. In the
first two days of the war, TV journalists appeared overeager for the Shock and
Awe bombing to start and even petulant that it hadnt. While waiting, report-
ers and anchors fed the public gushing stories about the marvelous destructive
capacity of the weaponry. Three days into the war, CNNs Judy Woodruff
ended a segment featuring an interview with an A-10 Warthog pilot with the
comment, We continue to marvel at what those planes can do. Once Shock
and Awe began, some on-air reporters appeared jubilantas if they were
watching a fireworks display and not weapons that kill people.
For several days in news conferences, reporters had also pressed officials to
explain why Iraqi television facilities had not been bombed. When U.S. planes
finally hit the station on March 26, Pentagon spokeswoman Victoria Clarke was
asked why the station was considered a legitimate target. Command and con-
trol, she said tersely. Everyone realized the Hussein regime had used television
to disseminate state-dictated propaganda (which raises an interesting question
about the status of private television stations that are full of state-encouraged
propaganda), but U.S. officials had not demonstrated that Iraqs TV facilities were
being used for specifically military purposes. Amnesty International and the
International Federation of Journalists have called the bombing a potential war
crime, but the U.S. news media reported the attack matter-of-factly.
Probably one of the most surreal moments on television recently came
when Alan Colmesthe liberal on Foxs Hannity & Colmes talk show
queried elder statesman Henry Kissinger about the TV station bombing.
Colmes mentioned that Amnesty International had questioned the attack, and
then asked Kissinger if that criticism was fair to the United States. Kissinger,
with no hint of irony, replied that he had never heard the argument that you
cant bomb the television or radio stations in a war of the other side. Colmes
explained that some thought the station was a civilian object and thus
protected under the [Geneva] accords. Kissinger, again with a straight face,
answered, I think its extremely dangerous for outside groups to turn these
things into a legal argument.
i
The firing of Peter Arnett, one of the most experienced war correspon-
dents in the world, became a major media story. Arnett has an overblown
sense of his own importance and lousy political judgment. Thats been
39830.fm Page 189 Monday, February 27, 2006 5:56 PM
true ever since he became a television personality, and hes hardly the
only one with those traits.
But Arnetts pomposity and hubris were not what got him fired by NBC
and MSNBCs National Geographic Explorer after giving a short interview to Iraqi
state television. When the controversy first emerged, NBC issued a statement
of support, which evaporated as soon as the political heat was turned up and
questions about Arnetts patriotism got tossed around.
By going on Iraqi state television, which clearly was a propaganda
vehicle for the regime, Arnett opened himself up to being used. That was a
miscalculation.
Arnett compounded it by citing the unfailing courtesy and cooperation
of the Iraqi people and the Ministry of Information. Certainly, Arnett knew that
no foreign reporter could travel in the country without an Iraqi government
minder and that the regime had kicked out some reporters.
Arnett likely was just being obliging. But his sin is one of degree;
obsequiousness is common for reporters currying favor with sources.
If such criticism of Arnett was appropriate, we should also ask whether
American journalists were overly deferential to U.S. officials. Consider George
W. Bushs March 6 news conference, when journalists played along in a
scripted television event and, asked such softball questions as, How is your
faith guiding you? Journalists that night were about as critical as Arnett was
with the Iraqis.
Such performances left the rest of the world with the impression that
American journalistsespecially those on televisionwere sycophants,
and Arnetts firing only reinforced that impression.
i
Every time the phrase Operation Iraqi Freedom appeared in the corner of the
screen during an NBC report or journalists used it as their own, they were
endorsing the Administrations claims about the motives for war. The same can
be said for coalition forces. Journalists constant use of the term gives legiti-
macy to the Bush claim that a real coalition was fighting this war, when in fact
it was a U.S. war with assistance from the British.
Reporting on Iraqi civilian deaths was notably skimpy or skewed. On
the CBS Evening News one night, Dan Rather gave the death toll of U.S. and
British soldiers, and then said the death toll of Iraqi soldiers and civilians
was uncertain. But reporting by non-U.S. mediaespecially Al-Jazeera and
other Arab television networksforced American reporters to mention the
subject, though the images of the casualties were hard to find, and sympathy
was often lacking.
On Larry King Live on March 29, CNN anchor Wolf Blitzer discussed the
U.S. bombing of a Baghdad market that killed at least fifty people. His concern
about the deaths seemed to be that the pictures that are going to be seen on
Al-Jazeera and Al-Arabia and all the Arab satellite channels are going to be fur-
ther fodder for this anti-American attitude that is clearly escalating as this war
continues. Blitzer said the United States would have an enormous amount of
39830.fm Page 190 Monday, February 27, 2006 5:56 PM
work to do to . . . point out that if, in fact, it was an errant U.S. bomb or missile,
that would be a mistake. It certainly wouldnt be deliberate.
i
Is this inevitable? Are we doomed to get home-team coverage of war from jour-
nalists at the dominant commercial media? A glance across the ocean suggests
not. In Britain, some newspapers havent performed any better than U.S. coun-
terparts, but there are also many mainstream journalists doing excellent work.
Every day, The Guardian and The Independent (both available on the web) offer
sharp-edged reporting and critical commentary. In briefings, the British report-
ers consistently ask tougher questions of the generals. Brits are fighting along-
side Americans, but these U.K. journalists dont shy away from describing the
horrors of war.
Robert Fisk, whose gutsy Middle East reporting for The Independent has
made him something of a celebrity in left/progressive circles in the United States,
described American journalism in a lecture in early February as increasingly
vapid, hopeless, gutless, unchallenging since 9/11.
Its hard to argue with him. When that U.S. bomb exploded in a
Baghdad market, the U.S. military suggested it might have been the result
of an aging Iraqi anti-aircraft missile. The reporter who found the remains
of the bombs serial number, identifying it as a U.S. weapon manufactured
in Texas by Raytheon, was not an American reporter, but Fisk.
42073P.fm Page 191 Monday, February 27, 2006 5:56 PM
POSTSCRIPT
Should Images of War Be Censored?
W hile suggestions for additional readings related to this issue could span
several areas: digital image manipulation, journalistic ethics, images of war
throughout history, corporate news control, or military censorship, most publi-
cations foreground the clash of values among news producers, government
officials, and audiences, to name a few, we have focused more specifically on
the way the Iraq war has been represented.
There are several publications in periodicals that evaluate media cover-
age of the war in Iraq. Paul Friedmans, The Real-Time War: TV: A Missed
Opportunity, Columbia Journalism Review (May/June, 2003, pp. 2931) com-
pares television coverage of the Iraq war to that of Vietnam, which had many
more gritty, gripping stories about people and courage and fear and hero-
ism. Jaccqueline E. Sharkeys article, The Television War, American Journal-
ism Review (May, 2003, pp. 1827) focuses on the different images Americans
are getting, compared to those televised for Arabs and Muslims. Howard Kurz,
in The Washington Post National Weekly Review wrote Situation Coverage: How
did the media do in reporting the war in Iraq? (May 511, 2003, pp. 67) in
which he discusses the role of journalists covering the war. Similarly, David
Enders and Hiba Dawood wrote Reporters in the Cross Hairs about the danger
of being a journalist (on the U.S. or Iraqi side) in The Progressive (September, 2005,
pp. 3134).
Among the longer works in this area, we recommend Mark Danners
excellent book specifically on the images and actions taken toward Iraqi pris-
oners, Torture and Truth: America, Abu Ghraib, and the War on Terror (NY: New
York Review of Books, 2004), and the author of our first selection for this issue,
David D. Perlmutter, has written Visions of War (St. Martins Press, 1999) and
Photojournalism and Foreign Policy (Praeger, 1998).
Some publications however, deal with more eclectic topics, but make these
issues very relevant for college students. Among these are Diane Ravitchs The
Language Police: How Pressure Groups Restrict What Students Learn (NY: Knopf,
2003), and Nan Levinson,s Outspoken: Free Speech Stories (Berkeley: University of
California Press, 2003).
Once again, this issue demonstrates that there are no easy answers to
the topics covered in this book. We encourage you to seek the complications
and implications for the issues beyond the specific topics we address.
191
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ISSUE 10
Is Blogging Journalism?
YES: James Wolcott, from The Laptop Brigade, Vanity Fair
(March 2004)
ISSUE SUMMARY
193
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From Vanity Fair by James Wolcott, pp. 144, 146, 148, 150. Copyright 2004 by Conde Nast
Publications, Inc. Reprinted by permission.
194
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Papers like The Tatler and The Spectator were written to be talked about. The
essays enter a cultural debate that was highly oral and social rather than textual
and academic, and coffeehouses were the chief sites of this debate. . . . Coffee-
houses were crucial arenas for the formation and expression of public opinion
about plays and poetry, politics and finance, dress and manners.
From Erin Mackies introduction to The Commerce of Everyday Life:
Selections from The Tatler and The Spectator.
goof from the text, sparing Farah further embarrassment.) Feeling vindicated,
Andrew Sullivan gave the article a hearty Cornfield County salute: Anony-
blogger Atrios recently called the New York Times Nick Kristof human scum.
Welcome to the pond, Nick! Of course, Atrios is immune from personal attacks
because hes anonymous.
The Farah article really got the frogs hopping in Bloggyville. Jonah
Goldberg of N.R.O. sympathized with the anti-anonybloggers. He, too, had
been taunted by strange kids on the playground. Pro-Atrios posters pointed out
that Atrios isnt anonymous, but pseudonymous, a crucial distinction. There
are practical reasons to deploy the secret identity of a pseud. Bloggers risk
losing their jobs by posting under their real names, even if the blog isnt work-
related. Adopting a pseud can also open up unexplored sides of a writers
persona, much as online role-playing does on game sites and in sex chat
rooms. Online, reputation accrues much as it does in print. The blogger has
blog cred to preserve and protect, and an inaccurate or bogus-arguing blogger
faces backlash however faceless the blogger himself/herself may be. Most
important, pseudonyms have a long, respectable history in pamphleteering,
journalism, and fiction. The Federalist Papers were authored under the name
Publius. Janet Flanner covered Paris for The New Yorker under the name Gent.
The New Republics TRB column was written for decades by Richard L. Strout of
The Christian Science Monitor. . . . And I would add, based on my own subjective
impressions, the reason Andrew Sullivan attracts so many personal attacks isnt
that hes recognizable and his attackers arent, but that he makes it so easy and
fun. Hes like a bad tenor begging to be pelted with fresh produce.
On the surface the battle between Andy and Atrios is a minor spat
between a drama queen and a shrinking violet, but it has deeper ripples. That
Sullivan, a well-known byliner, television pundit, and former Gap model, felt
impelled to pick a fight with a lesser-known blogger was a sign of insecurity
shaky status. It signifies the shift of influence and punch-power in the blogo-
sphere from the right to the left. It is Atrios, not Andrew Sullivan, who is in
ascendance in the blogosphere. Only a few years ago the energy and passion
were largely the property of the right hemisphere, where Sullivan, Glenn
Instapundit Reynolds, and N.R.O.s Victor Davis Hanson fired up the neurons
against the defeatism, anti-Americanism, and deaths-head specter of Islamic
terrorism billowing from the ruins of Ground Zero. Each morning, after sub-
jecting myself to the depresso news in the daily papers and wishing I had a
rabbit hole to dive into, Id frequent these blogs for morale uplift, mentally
applauding their jeers at matchstick figures on the left such as Susan Sontag,
Noam Chomsky, and Edward Said (sentiments Im ashamed of now), and
saluting their bugle calls as the U.S. geared up to topple the Taliban. (Like mil-
lions of Americans, I lead a very active vicarious lifeI get around a lot inside
my head.) But I parted sympathies with the bugle boys when they repositioned
their bombsights for Iraq. Honest, confused souls could disagree over the case
for overthrowing Saddam Hussein. It was the ugly rhetoric, fathead hubris,
and might-makes right triumphalism that repulsed. Warbloggers hunkered
into B-grade versions of the ideological buccaneers in the neoconservative
camp. Punk-ass laptop Richard Perles, they excoriated dissenters as wimps,
37323.fm Page 198 Thursday, March 16, 2006 2:29 PM
Kos a month to get the number of hits that it now racks up in a day. The blog
quickly differentiated itself from the gaggle. I pounded my niche, he says,
covering politics as an archipelago of anthills with his readers filing ant reports
from the various colonies. It was political coverage from a bustling bottom-up
perspective rather than a pundits Olympian perch. Daily Koss first spike in
hitsville came during the summer of the 2002 midterm elections, when it pro-
vided exhaustive state-by-state breakdowns of each race. It was inside baseball
with outsiders enthusiasmelectoral sabermetrics. The second huge spike,
according to Kos, came during the buildup to the Iraq war, which Kos opposed.
A military veteran, he couldnt be accused of being a weenie peacenik, and
Daily Kos, along with antiwar.com and others, magnetized the Web opposi-
tion. The number of hits jumped from 20,000 a day to 100,000 plus. Kos and
his partner, Jerome Armstrong, mapped out the online strategy of the Howard
Dean campaign, which, whatever the spinout of Deans candidacy, demon-
strated bloggings efficacy as a fund-raising and enlistment tool. Koss latest
brainstorm is to use the blogosphere as a farm system to fund and groom the
next wave of liberal writers and pundits, a counterforce to the conservative-
think-tank infrastructure and its modeling academies, where juicy novices
master the Ann Coulter Hair Toss and special tanning secrets.
From the outset Daily Kos was devised as a choral suite rather than a soli-
tary squawk box. Without the community, I wouldnt be anything, Kos says.
He opened up the main column to some of the best posters from the com-
ments section, and set up a diaries section for postersblogs within his blog.
Some of the most talented Daily Kossacks splintered off to start blogs of their
own, listed on the Koss blog roll under Alumni. The meritocracy of the
blogosphere appeals to me, Kos says. Age, race, sexual persuasion, wardrobe
choicesnone of these signify online, where no one knows what you look
like unless you post pictures of yourself with your cats. One Daily Kos grad is
Steve Gilliard, a dynamo blogger whose posts about the insurgency in Iraq
were more scarily prophetic than anything blathered by the military experts
on cable news. It was Gilliard who threw down the dueling glove at the main-
stream press which, he said, holds people accountable but freaks all over the
car lot when accountability is expected of them. I think it would be a really,
really good idea to track reporters word for word, broadcast for broadcast, and
print the results online, Gilliard proposed. Keeping score of whos right and
wrong, how many times they repeat cannards [sic] like Al Gore invented the
internet and make obvious errors. Not accusations of ideology, but actual data
and facts. Itll buggeth the journalists mightily, but its also doing the press a
favor. If someone had actually checked Jayson Blairs work, the Times might
have fired his ass years earlier. Gilliards proposal has become more popularly
known as the Adopt a Journalist program, debated and discussed on BOP, NPRs
On the Media, and elsewhere. Al Giordano sees it as a stealthy insurrection:
The Internet, like Kerry, sneaks up on the frontrunner, Commercial Media,
without letting its footsteps be heard, while it gets written off and underesti-
mated by the very forces that seem to be in charge.
What the Adopt a Journalist program symptomizes is how fed up so
many smart, informed, impassioned Internet newshounds are, how unwilling
37323.fm Page 200 Thursday, March 16, 2006 2:29 PM
they are to play bystander and watch the media make another monster mash
of the presidential election, as they did in 2000, or help stampede us into
another misguided war. Why Oh Why Cant We Have a Better Press Corps?
wails Brad DeLong on a regular basis on his site, and its a question that
resonates across the blogosphere. Because the press seems incorrigible. Paul
Krugman writes a Times column urging political reporters not to repeat the
gauche frivolity of 2000, driveling on about earth tones and alpha males, and
whats happened so far? Bright chatter about Wesley Clarks sweaters and
long eyelashes (really!Jacob Weisberg of Slate found them a fetching
detail), maunderings about Howard Deans wife by such happy homemakers
as Sally Quinn and Maureen Dowd, and much speculation about Botox depos-
its in craggy visages. Patti Smiths war cry about rock n roll was We created
itlets take it over. Journalism cant and shouldnt be taken over by bloggers,
but they can take away some of the toys, and pull down the thrones.
4 2 2 7 0 . fm Page 2 0 1 F r i day, Mar ch 1 7 , 2 0 0 6 1 : 2 5 PM
NO Matt Welch
From Press Think, January 15, 2005. Copyright 2005 by Press Think. Reprinted by permission.
201
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heroes, could it? Then later I looked up the AANs Web site to read the admis-
sion committees rejection notes for the Florida Sun (which was excluded by a
vote of 9-2). The right-wing church columnist has no place in AAN,
explained one judge. All the God-and-flag shit disturbs me, wrote another.
Weirdly right-wing, chimed a third.
The original alternative papers were not at all this politically monochro-
matic, despite entering the world at a time when Lenny Bruce was being prose-
cuted for obscenity, Tom Dooley was proselytizing for American intervention
in Vietnam, and Republicans ruled the nations editorial pages. Dan Wolf,
cofounder of the trailblazing Village Voice, loved to throw darts at what he
called the dull pieties of official liberalism. . . .
The dull pieties of official progressivism is one of many attributes that
show how modern alt weeklies have strayed from what made them alternative
in the first place. The papers once embraced amateur writers; now they are
firmly established in the journalistic pecking order, with the salaries and pro-
fessional standards to match. They once championed the slogan never trust
anyone over thirty; now their average reader is over forty and aging fast. They
have become so ubiquitous in cities over a certain size, . . . when so many other
new media formats have sprung up (cable television, newsletters, talk radio,
business journals, Web sites), that the very notion that they represent a crucial
alternative to a monolithic journalism establishment now strains credulity.
But there still exists a publishing format that manages to embody all
these lost qualities, and morethe Weblog. The average blog, needless to say,
pales in comparison to a 1957 issue of the Voice, or a 1964 Los Angeles Free
Press, or a 2003 Lexington, Kentucky, ACE Weekly, for that matter. But thats
missing the point. Blogging technology has, for the first time in history, given
the average Jane the ability to write, edit, design, and publish her own editorial
productto be read and responded to by millions of people, potentiallyfor
around $0 to $200 a year. It has begun to deliver on some of the wild promises
about the Internet that were heard in the 1990s. Never before have so many
passionate outsidershundreds of thousands, at minimumstormed the
ramparts of professional journalism.
And these amateurs, especially the ones focusing on news and current
events, are doing some fascinating things. Many are connecting intimately
with readers in a way reminiscent of old-style metro columnists or the liveli-
est of the New Journalists. Others are staking the narrowest of editorial claims
as their ownappellate court rulings, new media proliferation in Tehran, the
intersection of hip-hop and libertarianismand covering them like no one
else. They are forever fact-checking the daylights out of truth-fudging ideo-
logues like Ann Coulter and Michael Moore, and sifting through the biases of
the BBC and Bill OReilly, often while cheerfully acknowledging and/or dem-
onstrating their own lopsided political sympathies. At this instant, all over
the world, bloggers are busy popularizing underappreciated print journalists
(like Chicago Sun-Times columnist Mark Steyn), pumping up stories that
should be getting more attention (like the Trent Lott debacle), and perhaps
most excitingly of all, committing impressive, spontaneous acts of decentral-
ized journalism.
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And I think there was a deep dissatisfaction with that. The daily op-ed diet of
Column Left and Column Right often fell way off the mark. Its time for the
United Nations to get the hell out of town. And take with it CNN war-slut
Christiane Amanpour, the New York Posts Andrea Peyser seethed on Septem-
ber 21. We forgive you; we reject vengeance, Colman McCarthy whimpered
to the terrorists in the Los Angeles Times September 17. September 11 was the
impetus for my own blog (mattwelch.com/warblog.html). Jeff Jarvis, who
was trapped in the WTC dust cloud on September 11, started his a few days
later. I had a personal story I needed to tell, said Jarvis, a former San Francisco
Examiner columnist, founding editor of Entertainment Weekly, and current
president and creative director of Advance.net, which is the Internet wing of
the Cond Nast empire. Then lo and behold! I discovered people were linking
to me and talking about my story, so I joined this great conversation.
He wasnt alone. Reynolds, a hyper-kinetic University of Tennessee
law professor and occasional columnist who produces techno records in his
spare time, had launched InstaPundit the month before. On September 11,
his traffic jumped from 1,600 visitors to almost 4,200; now it averages
100,000 per weekday. With his prolific posting pacedozens of links a day,
each with comments ranging from a word to several paragraphsand a
deliberate ethic of driving traffic to new blogs from all over the political
spectrum, Reynolds quickly became the Blogfather of a newly coined
genre of sites: the warblogs. I think people were looking for context, they
were looking for stuff that wasnt dumb, he said. They were looking for
stuff that seemed to them to be consistent with how Americans ought to
respond to something like this.
There had been plenty of news-and-opinion Weblogs previouslyfrom
political journalists such as Joshua Micah Marshall, Mickey Kaus, Andrew
Sullivan, and Virginia Postrel; not to mention amateurs like Matt Drudge. But
September 11 drew unpaid nonprofessionals into the current-events fray. And like
the first alternative publishers, who eagerly sought out and formed a network
with like-minded mavericks across the country, the post-September 11 Weblog-
gers spent considerable energy propping up their new comrades and encouraging
their readers to join the fun. Id guess 90 percent of my most vocal early readers
have gone on to start sites of their own. In April 2002 Reynolds asked InstaPundit
readers to let him know if he had inspired any of them to start their own blogs.
Nearly two hundred wrote in. (Imagine two hundred people deciding to become
a columnist just because Maureen Dowd was so persuasive.) Meanwhile, Blogger
alone has more than 1.5 million registered users, and LiveJournal reports 1.2 mil-
lion. No one knows how many active blogs there are worldwide, but Blogcount
(yes, a blog that counts blogs) guesses between 2.4 million and 2.9 million. Free-
dom of the press belongs to nearly 3 million people.
Why are Weblogs popular? asks Jarvis, whose company has launched
four dozen of them, ranging from beachcams on the Jersey shore to a tempo-
rary blog during the latest Iraq war. I think its because they have something
to say. In a media world thats otherwise leached of opinions and life, theres so
much life in them.
For all the history made by newspapers between 1960 and 2000, the pro-
fession was also busy contracting, standardizing, and homogenizing. Most cit-
ies now have their monopolist daily, their alt weekly or two, their business
journal. Journalism is done a certain way, by a certain kind of people. Bloggers
are basically oblivious to such traditions, so reading the best of them is like
receiving a bracing slap in the face. Its a reminder that America is far more
diverse and iconoclastic than its newsrooms.
After two years of reading Weblogs, my short list of favorite news
commentators in the world now includes an Air Force mechanic (Paul
Palubicki of sgtstryker.com), a punk rock singer-songwriter (Dr. Frank
of doktorfrank.com), a twenty-four-year-old Norwegian programmer (Bjorn
Staerk of http://bearstrong.net/warblog/index.html), and a cranky
libertarian journalist from Alberta, Canada (Colby Cosh). Outsiders with vivid
writing styles and unique viewpoints have risen to the top of the blog heap
and begun vaulting into mainstream media. Less than two years ago, Elizabeth
Spiers was a tech-stock analyst for a hedge fund who at night wrote sharp-
tongued observations about Manhattan life on her personal blog; now shes
the It Girl of New York media, lancing her colleagues at Gawker.com, while
doing free-lance work for the Times, the New York Post, Radar, and other publi-
cations. Salam Pax, a pseudonymous young gay Iraqi architect who made
hearts flutter with his idiosyncratic personal descriptions of Baghdad before
and after the war, now writes columns for The Guardian and in July signed a
book deal with Grove/Atlantic. Steven Den Beste, a middle-aged unemployed
software engineer in San Diego, has been spinning out thousands of words of
international analysis most every day for the last two years; recently he has
been seen in the online edition of The Wall Street Journal.
With personality and an online audience, meanwhile, comes a kind of
reader interaction far more intense and personal than anything comparable in
print. Once, when I had the poor taste to mention in my blog that I was going
through a rough financial period, readers sent me more than $1,000 in two
days. Far more important, the intimacy and network effects of the blogworld
enable you to meet people beyond your typical circle and political affiliation,
sometimes with specialized knowledge of interest to you. It exposes you to
worlds that most people, let alone reporters, never interact with, says Jarvis,
whose personal blog (buzzmachine.com) has morphed into a one-stop shop
for catching up on Iranian and Iraqi bloggers, some of whom he has now met
online or face to face.
Such specialization and filtering is one of the forms key functions. Many
bloggers, like the estimable Jim Romenesko, with his popular journalism forum
on Poynters site, focus like a laser beam on one micro-category, and provide
simple links to the days relevant news. There are scores dealing with ever-
narrower categories of media alone, from a site that obsesses over the San
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by the Guardian, as well as the New Jersey Star-Ledger, The Hartford Courant,
and several other newspapers. When news organizations on the ground later
conducted their surveys of Afghan civilian deaths, most set the number at
closer to 1,000.
But the typical group fact-check is not necessarily a matter of war. Blog-
gers were out in the lead in exposing the questionable research and behavior of
gun-studying academics Michael Bellesiles and John Lott Jr. (the former
resigned last year from Emory University after a blogger-propelled investiga-
tion found that he falsified data in his antigun book, Arming America; the
latter, author of the pro-gun book, More Guns, Less Crime, was forced by blog-
gers to admit that he had no copies of his own controversial self-defense study
he had repeatedly cited as proving his case, and that he had masqueraded in
online gun-rights discussions as a vociferous John Lott supporter named Mary
Rosh. The fact-checking bloggers have uncovered misleading use of quota-
tions by opinion columnists, such as Maureen Dowd, and jumped all over the
inaccurate or irresponsible comments of various 2004 presidential candidates.
They have become part of the journalism conversation.
Breathing in Blogworld
Which is not to say that 90 percent of news-related blogs arent crap. First of all,
90 percent of any new form of expression tends to be mediocre (think of band
demos, or the cringe-inducing underground papers of years gone by), and
judging a medium by its worst practitioners is not very sporting. Still, almost
every criticism about blogs is validthey often are filled with cheap shots, bad
spelling, the worst kind of confirmation bias, and an extremely off-putting
sense of self-worth (one that this article will do nothing to alleviate). But the
blogosphere, as many like to pompously call it, is too large and too varied to
be defined as a single thing, and the action at the top 10 percent is among the
most exciting new trends the profession has seen in a while. Are bloggers jour-
nalists? Will they soon replace newspapers?
The best answer to those two questions is: those are two really dumb
questions; enough hot air has been expended in their name already.
A more productive, tangible line of inquiry is: Is journalism being pro-
duced by blogs, is it interesting, and how should journalists react to it? The
answers, by my lights, are yes, yes, and in many ways. After a slow start,
news organizations are beginning to embrace the form (see The Media Go
Blogging). Tech journalists, such as the San Jose Mercury Newss Dan Gillmor,
launched Weblogs long before blogger was a household word. Beat reporting
is a natural fit for a blogreporters can collect standing links to sites of interest,
dribble out stories and anecdotes that dont necessarily belong in the paper,
and attract a specific like-minded readership. One of the best such sites going is
the recently created California Insider blog by the Sacramento Bees excellent
political columnist, Daniel Weintraub, who has been covering the states wacky
recall news like a blanket. Blogs also make sense for opinion publications, such
as the National Review, The American Prospect, and my employer, Reason, all
of which have lively sites.
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For those with time to notice, blogs are also a great cheap farm system for
talent. Youve got tens of thousands of potential columnists writing for free,
fueled by passion, operating in a free market where the cream rises quickly.
Best of all, perhaps, the phenomenon is simply entertaining. When do
you last recall reading some writer and thinking damn, he sure looks like hes
having fun? Its what buttoned-down reporters thought of their long-haired
brethren back in the 1960s. The 2003 version may not be so immediately iden-
tifiable on sightand that may be the most promising development of all.
42075P.fm Page 209 Monday, March 6, 2006 1:34 PM
POSTSCRIPT
Is Blogging Journalism?
seem endless. Type in any of the sites mentioned in this reading to begin to
make your own way through the blogosphere. Whether you find blogs to
be exciting additions to the current mediascape or the self-indulgent and
self-righteous mutterings of people with too little to do, blogs are making a
difference.
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OntheInternet.fm Page 212 Monday, March 13, 2006 6:25 PM
http://aclu.org
http://www.carnegie.org
http://www.fair.org
http://www.fcc.gov
Freedom Forum
Freedom Forum is a non-partisan international foundation dedicated to free
press and free speech, and to helping media and the public understand one
another. The Web site includes extensive resources and excellent discussion of
issues of free speech and press, as well as religion, technology, and international
issues. The Press Watch area is intriguing.
http://www.freedomforum.org
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part4.fm Page 213 Monday, February 27, 2006 6:23 PM
Regulation
F or the media, the First Amendment entails both rights and responsi-
bilities. How to ensure that these responsibilities will be met is the sub-
ject of much of communications law and legislative action. What are
the valid limits of the rights of free speech and the press? How should
society respond when First Amendment rights are in conflict with other
individual rights? What changes will new technology force upon our
operation of these rights? The issues in this section deal with who should
be responsible for media content and with the rights of groups who find
that content inappropriate.
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ISSUE 11
Should We Still Believe in
the First Amendment?
YES: Bill Moyers, from Keynote Address, National Conference on
Media Reform (November 8, 2003)
ISSUE SUMMARY
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42078.fm Page 216 Monday, February 27, 2006 6:20 PM
T hank you for inviting me to speak to a gathering thats come together with
an objective as compelling as media reform. I must confess, however, to a
certain discomfort, shared with other journalists, about the very term media.
Ted Gup, who teaches journalism at Case Western Reserve, articulated my con-
cerns better than I could when he wrote in The Chronicle of Higher Education
(November 23, 2001)
that the very concept of media is insulting to some of us within the press who find
ourselves lumped in with so many disparate elements, as if everyone with a pen, a
microphone, a camera, or just a loud voice were all one and the same. . . . David
Broder is not Matt Drudge. Meet the Press is not Temptation Island. And I am
not Jerry Springer. I do not speak for him. He does not speak for me. Yet the
media speaks for us all.
Thats how I felt when I saw Oliver North reporting on Fox from Iraq, pressing
our embattled troops to respond to his repetitive and belittling question, Does
Fox Rock? Does Fox Rock? Oliver North and I may be in the same media
but we are not part of the same message. Nonetheless, I accept that I work and
all of us live in medialand, and God knows we need some media reform.
Im sure you know those two words are really an incomplete description of the
job ahead. . . . We need to be doing much more. Because what were talking
about is nothing less than rescuing a democracy that is so polarized it is in dan-
ger of being paralyzed and pulverized.
Alarming words, I know. But the realities we face should trigger alarms.
Free and responsible government by popular consent just cant exist without
an informed public. Thats a clich, I know, but I agree with the presidential
candidate who once said that truisms are true and clichs mean what they say
(an observation that no doubt helped to lose him the election.) Its a reality:
democracy cant exist without an informed public. Heres an example: Only
13% of eligible young people cast ballots in the last presidential election. A
recent National Youth Survey revealed that only half of the fifteen hundred
young people polled believe that voting is important, and only 46% think they
can make a difference in solving community problems. Were talking here
about one-quarter of the electorate. The Carnegie Corporation conducted a
youth challenge quiz of l524-year-olds and asked them, Why dont more
From the Keynote Address: 2003 National Conference on Media Reform, May 15, 2005 by Bill
Moyers.
216
42078.fm Page 217 Monday, February 27, 2006 6:20 PM
young people vote or get involved? Of the nearly two thousand respondents,
the main answer was that they did not have enough information about issues
and candidates. Let me rewind and say it again: democracy cant exist without
an informed public. So I say without qualification that its not simply the cause
of journalism thats at stake today, but the cause of American liberty itself. As
Tom Paine put it, The sun never shined on a cause of greater worth. He was
talking about the cause of a revolutionary America in 1776. But that revolution
ran in good part on the energies of a rambunctious, though tiny press. Free-
dom and freedom of communications were birth-twins in the future United
States. They grew up together, and neither has fared very well in the others
absence. Boom times for the one have been boom times for the other.
Yet today, despite plenty of lip service on every ritual occasion to freedom
of the press, radio, and TV, three powerful forces are undermining that very
freedom, damming the streams of significant public interest news that
irrigate and nourish the flowering of self-determination. The first of these is
the centuries-old reluctance of governmentseven elected governmentsto
operate in the sunshine of disclosure and criticism. The second is more subtle
and more recent. Its the tendency of media giants, operating on big-business
principles, to exalt commercial values at the expense of democratic value. That
is, to run what Edward R. Murrow forty-five years ago called broadcastings
money-making machine at full throttle. In so doing they are squeezing out
the journalism that tries to get as close as possible to the verifiable truth; they
are isolating serious coverage of public affairs into ever-dwindling news holes
or far from prime-time; and they are gobbling up small and independent publi-
cations competing for the attention of the American people.
Its hardly a new or surprising story. But there are fresh and disturbing
chapters.
In earlier times our governing bodies tried to squelch journalistic freedom
with the blunt instruments of the lawpadlocks for the presses and jail cells for
outspoken editors and writers. Over time, with spectacular wartime exceptions,
the courts and the Constitution struck those weapons out of their hands. But
theyve found new ones now, in the name of national security. The classifiers
Top Secret stamp, used indiscriminately, is as potent a silencer as a writ of arrest.
And beyond what is officially labeled secret there hovers a culture of sealed
official lips, opened only to favored media insiders: of government by leak and
innuendo and spin, of misnamed public information offices that churn out
blizzards of releases filled with self-justifying exaggerations and, occasionally,
just plain damned lies. Censorship without officially appointed censors.
Add to that the censorship-by-omission of consolidated media empires
digesting the bones of swallowed independents, and youve got a major shrink-
age of the crucial information that thinking citizens can act upon. People saw
that coming as long as a century ago when the rise of chain newspaper owner-
ships, and then of concentration in the young radio industry, became appar-
ent. And so in the zesty progressivism of early New Deal days, the Federal
Communications Act of 1934 was passed. The aim of that cornerstone of
broadcast policy, mentioned over 100 times in its pages, was to promote the
public interest, convenience and necessity. The clear intent was to prevent a
42078.fm Page 218 Monday, February 27, 2006 6:20 PM
Not the cause of the poor Printer, nor of New York alone, [but] the cause of Liberty,
and . . . every Man who prefers Freedom to a Life of Slavery will bless and honour
You, as Men who . . . by an impartial and uncorrupt Verdict, [will] have laid a Noble
Foundation for securing to ourselves, our Posterity and our Neighbors, That, to which
Nature and the Laws of our Country have given us a Right,the Libertyboth of
exposing and opposing arbitrary Power . . . by speaking and writingTruth.
hereditary. And this: Of more worth is one honest man to society and in the
sight of God than all the crowned ruffians that ever lived. I dont know what
Paine would have thought of political debate by bumper sticker and sound bite
but he could have held his own in any modern campaign.
. . . Back in 1791, when the First Amendment was ratified, the idea of a free
press seemed safely sheltered in law. It wasnt. Only seven years later, in the midst
of a war scare with France, Congress passed and John Adams signed the infa-
mous Sedition Act. The act made it a crimejust listen to how broad a brush the
government could swingto circulate opinions tending to induce a belief that
lawmakers might have unconstitutional or repressive motives, or directly or
indirectly tending to justify France or to criminate, whatever that meant, the
President or other Federal officials. No wonder that opponents called it a scheme
to excite a fervor against foreign aggression only to establish tyranny at home.
. . . Luckily, the Sedition Act had a built-in expiration date of 1801, at which
time President Jeffersonwho hated it from the firstpardoned those remain-
ing under indictment. So the story has an upbeat ending, and so can ours, but it
will take the kind of courage that those early printers and their readers showed.
Courage is a timeless quality and surfaces when the government is
tempted to hit the bottle of censorship again during national emergencies, real
or manufactured. As so many of you will recall, in 1971, during the Vietnam
War, the Nixon administration resurrected the doctrine of prior restraint
from the crypt and tried to ban the publication of the Pentagon Papers by The
New York Times and The Washington Posteven though the documents them-
selves were a classified history of events during four earlier Presidencies. Arthur
Sulzberger, the publisher of the Times, and Katherine Graham of the Post were
both warned by their lawyers that they and their top managers could face
criminal prosecution under espionage laws if they printed the material that
Daniel Ellsberg had leakedand, by the way, offered without success to the
three major television networks. Or at the least, punitive lawsuits or whatever
political reprisals a furious Nixon team could devise. But after internal
debatesand the threats of some of their best-known editors to resign rather
than fold under pressureboth owners gave the green lightand were vindi-
cated by the Supreme Court. Score a round for democracy.
i
. . . And then theres Leslie Moonves, the chairman of CBS. In the very week
that the once-Tiffany Network was celebrating its 75th anniversaryand
taking kudos for its glory days when it was unafraid to broadcast The Harvest
of Shame and The Selling of the Pentagonthe networks famous eye
blinked. Pressured by a vociferous and relentless right wing campaign and
bullied by the Republican National Committeeand at a time when its parent
company has billions resting on whether the White House, Congress, and the
FCC will allow it to own even more stations than currently permissibleCBS
caved in and pulled the miniseries about Ronald Reagan that conservatives
thought insufficiently worshipful. The chief honcho at CBS, Les Moonves, says
taste, not politics, dictated his decision. But earlier this year, explaining why
42078.fm Page 221 Monday, February 27, 2006 6:20 PM
CBS intended to air a series about Adolf Hitler, Moonves sang a different tune:
If you want to play it safe and put on milquetoast then you get criticized. . . .
There are times when as a broadcaster you take chances. This obviously wasnt
one of those times. Granted, made-for-television movies about living figures
are about as vital as the wax figures at Madame Tussauds . . . granted, on the
surface its a silly tempest in a teapot; still, when a once-great network falls
obsequiously to the ground at the feet of a partisan mob over a cheesy mini-
series that practically no one would have taken seriously as history, you have to
wonder if the slight tremor that just ran through the First Amendment could
be the harbinger of greater earthquakes to come, when the stakes are really
high. And you have to wonder what concessions the media tycoons-cum-
supplicants are making when no one is looking.
So what must we devise to make the media safe for individuals stubborn
about protecting freedom and serving the truth? And what do we alleducators,
administrators, legislators and agitatorsneed to do to restore the disappearing
diversity of media opinions? America had plenty of that in the early days when
the republic and the press were growing up together. It took no great amount of
capital and creditjust a few hundred dollarsto start a paper, especially with a
little political sponsorship and help. There were well over a thousand of them by
1840, mostly small-town weeklies. And they werent objective by any stretch.
Heres William Cobbett, another Anglo-American hell-raiser like Paine, shouting
his creed in the opening number of his 1790s paper, Porcupines Gazette. Peter
Porcupine, Cobbetts self-bestowed nickname, declared:
Professions of impartiality I shall make none. They are always useless, and are
besides perfect nonsense, when used by a newsmonger; for, he that does not relate
news as he finds it, is something worse than partial; and . . . he that does not exer-
cise his own judgment, either in admitting or rejecting what is sent him, is a poor
passive tool, and not an editor.
In Cobbetts day you could flaunt your partisan banners as you cut and
thrust, and not inflict serious damage on open public discussion because there
were plenty of competitors. It didnt matter if the local gazette presented the
days events entirely through a Democratic lens. There was always an alternate
Whig or Republican choice handythere were, in other words, choices. As
Alexis de Tocqueville noted, these many blooming journals kept even rural
Americans amazingly well informed. They also made it possible for Americans
to exercise one of their most democratic habitsthat of forming associations
to carry out civic enterprises. And they operated against the dreaded tyranny of
the majority by letting lonely thinkers know that they had allies elsewhere.
Heres how de Tocqueville put it in his own words:
It often happens in democratic countries that many men who have the desire or
directed toward that light, and those wandering spirits who had long sought each
other the need to associate cannot do it, because all being very small and lost in
the crowd, they do not see each other and do not know where to find each other. Up
comes a newspaper that exposes to their view the sentiment or the idea that had
been presented to each of them simultaneously but separately. All are immediately
in the shadows finally meet each other and unite.
42078.fm Page 222 Monday, February 27, 2006 6:20 PM
No wandering spirit could fail to find a voice in print. And so in that pre-
Civil War explosion of humanitarian reform movements, it was a diverse press
that put the yeast in freedoms ferment. Of course there were plenty of papers
that spoke for Indian-haters, immigrant-bashers, bigots, jingoes and land-
grabbers proclaiming Americas Manifest Destiny to dominate North America.
But one way or another, journalism mattered, and had purpose and direction.
Past and present are never as separate as we think. Horace Greeley, the
reform-loving editor of The New York Tribune, not only kept his pages ever
open to the plaints of the wronged and suffering, but said that whoever sat in
an editors chair and didnt work to promote human progress hadnt tasted
the luxury of journalism. I liken that to the words of a kindred spirit closer to
our own time, I. F. Stone. In his four-page little I. F. Stones Weekly, Izzy loved
to catch the governments lies and contradictions in the governments own
official documents. And amid the thunder of battle with the reactionaries, he
said: I have so much fun I ought to be arrested. Think about that. Two news-
men, a century apart, believing that being in a position to fight the good fight
isnt a burden but a lucky break. How can our work here bring that attitude
back into the newsrooms?
That era of a wide-open and crowded newspaper playing field began to
fade as the old hand-presses gave way to giant machines with press runs and
readerships in the hundreds of thousands and costs in the millions. But that
didnt necessarily or immediately kill public spirited journalism. Not so long as
the new owners were still strong-minded individuals with big professional egos
to match their thick pocketbooks.
. . . Nor did big-time, big-town, big bucks journalism extinguish the possi-
bility of a reform-minded investigative journalism that took the name of
muckraking during the Progressive Era. Those days of early last century saw a
second great awakening of the democratic impulse. What brought it into being
was a reaction against the Social Darwinism and unrestrained capitalistic
exploitation that is back in full force today. Certain popular magazines made
space forand profited bythe work of such journaliststo name only a
fewas Lincoln Steffens, Ida Tarbell, Upton Sinclair, Samuel Hopkins Adams
and David Graham Phillips. They ripped the veils fromamong other
thingsthe shame of the cities, the crimes of the trusts, the treason of the
Senate and the villainies of those who sold tainted meat and poisonous
medicines. And why were they given those opportunities? Because, in the
words of Samuel S. McClure, owner of McClures Magazine, when special inter-
ests defied the law and flouted the general welfare, there was a social debt
incurred. And, as he put it: We have to pay in the end, every one of us. And in
the end, the sum total of the debt will be our liberty.
Muckraking lingers on today, but alas, a good deal of it consists of raking
personal and sexual scandal in high and celebrated places. Surely, if democracy is
to be served, we have to get back to putting the rake where the important dirt
lies, in the fleecing of the public and the abuse of its faith in good government.
When that landmark Communications Act of 1934 was under consider-
ation a vigorous public movement of educators, labor officials, and religious
and institutional leaders emerged to argue for a broadcast system that would
42078.fm Page 223 Monday, February 27, 2006 6:20 PM
serve the interests of citizens and communities. A movement like that is com-
ing to life again and we now have to build on this momentum.
It wont be easy, because the tides been flowing the other way for a long
time. The deregulation pressure began during the Reagan era, when then-FCC
chairman Mark Fowler, who said that TV didnt need much regulation because
it was just a toaster with pictures, eliminated many public-interest rules. That
opened the door for networks to cut their news staffs, scuttle their docu-
mentary units . . . and exile investigative producers and reporters to the
under-funded hinterlands of independent production. It was like turning out
searchlights on dark and dangerous corners.
. . . You can see the results even now in the waning of robust journalism.
In the dearth of in-depth reporting as news organizations try to do more with
fewer resources. In the failure of the major news organizations to cover their
own corporate deals and lobbying as well as other forms of crime in the
suites such as Enron story. And in helping people understand what their gov-
ernment is up to. The report by the Roberts team includes a survey in 1999 that
showed a wholesale retreat in coverage of nineteen key departments and agen-
cies in Washington. Regular reporting of the Supreme Court and State Depart-
ment dropped off considerably through the decade. At the Social Security
Administration, whose activities literally affect every American, only The New
York Times was maintaining a full-time reporter and, incredibly, at the Interior
Department, which controls five to six hundred million acres of public land
and looks after everything from the National Park Service to the Bureau of
Indian Affairs, there were no full-time reporters around.
Thats in Washington, our nations capital. Out across the country there is
simultaneously a near blackout of local politics by broadcasters. The public
interest group Alliance for Better Campaigns studied forty-five stations in six
cities in one week in October. Out of 7,560 hours of programming analyzed,
only 13 were devoted to local public affairsless than one-half of 1% of local
programming nationwide. Mayors, town councils, school boards, civic leaders
get no time from broadcasters who have filled their coffers by looting the public
airwaves over which they were placed as stewards. Last year, when a movement
sprang up in the House of Representatives to require these broadcasters to obey
the law that says they must sell campaign advertising to candidates for office at
the lowest commercial rate, the powerful broadcast lobby brought the Congress
to heel. So much for the public interest, convenience, and necessity.
So what do we do? What is our strategy for taking on what seems a hope-
less fight for a media system that serves as effectively as it sellsone that holds
all the institutions of society, itself included, accountable?
Theres plenty we can do. Heres one journalists list of some of the
overlapping and connected goals that a vital media reform movement might
pursue.
First, we have to take Tom Paines exampleand Danny Schecters
adviceand reach out to regular citizens. We have to raise an even bigger tent
than you have here. Those of us in this place speak a common language about
the media. We must reach the audience thats not herecarry the fight to
radio talk shows, local television, and the letters columns of our newspapers. As
42078.fm Page 224 Monday, February 27, 2006 6:20 PM
Danny says, we must engage the mainstream, not retreat from it. We have to
get our fellow citizens to understand that what they see, hear, and read is not
only the taste of programmers and producers but also a set of policy decisions
made by the people we vote for.
We have to fight to keep the gates to the Internet open to all. The web has
enabled many new voices in our democracyand globallyto be heard: advo-
cacy groups, artists, individuals, non-profit organizations. Just about anyone
can speak online, and often with an impact greater than in the days when ora-
tors had to climb on soap box in a park. The media industry lobbyists point to
the Internet and say its why concerns about media concentration are ill
founded in an environment where anyone can speak and where there are liter-
ally hundreds of competing channels. What those lobbyists for big media
dont tell you is that the traffic patterns of the online world are beginning to
resemble those of television and radio. In one study, for example, AOL Time
Warner (as it was then known) accounted for nearly a third of all user time
spent online. And two others companiesYahoo and Microsoftbring that
figure to fully 50%. As for the growing number of channels available on todays
cable systems, most are owned by a small handful of companies. Of the ninety-
one major networks that appear on most cable systems, 79 are part of such
multiple network groups such as Time Warner, Viacom, Liberty Media, NBC,
and Disney. In order to program a channel on cable today, you must either be
owned by or affiliated with one of the giants. If were not vigilant the wide-
open spaces of the Internet could be transformed into a system in which a
handful of companies use their control over high-speed access to ensure they
remain at the top of the digital heap in the broadband era at the expense of the
democratic potential of this amazing technology. So we must fight to make
sure the Internet remains open to all as the present-day analogue of that many-
tongued world of small newspapers so admired by de Tocqueville.
We must fight for a regulatory, market and public opinion environment
that lets local and community-based content be heard rather than drowned
out by nationwide commercial programming.
We must fight to limit conglomerate swallowing of media outlets by sen-
sible limits on multiple and cross-ownership of TV and radio stations, newspa-
pers, magazines, publishing companies and other information sources. Let the
message go forth: No Berlusconis in America!
We must fight to expand a noncommercial media systemsomething
made possible in part by new digital spectrum awarded to PBS stationsand
fight off attempts to privatize whats left of public broadcasting. Commercial
speech must not be the only free speech in America!
We must fight to create new opportunities, through public policies and
private agreements, to let historically marginalized media players into more
ownership of channels and control of content.
Let us encourage traditional mainstream journalism to get tougher about
keeping a critical eye on those in public and private power and keeping us all
informed of whats importantnot necessarily simple or entertaining or good
for the bottom line. Not all news is Entertainment Tonight. And news
departments are trustees of the public, not the corporate medias stockholders.
42078.fm Page 225 Monday, February 27, 2006 6:20 PM
State of the First Amendment 2004 by the Center for Survey Research & Analysis at the University
of Connecticut, pp. 1011, 1319. Copyright 2004 by Freedom Forum. Reprinted by permission.
226
42183.fm Page 227 Monday, February 27, 2006 6:22 PM
Recent revelations that reporters in The New York Times and other newspa-
pers falsified stories have gotten considerable attention. The 2004 survey consid-
ered the degree to which those problems have influenced perceptions of local
media. Has the falsifying or making up of stories become a widespread problem?
The v-chip and other forms of technology now make it possible for
parents to regulate media to their children. Should it be their responsibility?
Are government regulations of the media justified when applied to broadcast
media in the daytime and early evening, when children are most likely to be
tuning in? The 2004 survey paid special attention to these as well other issues
concerning the status of the First Amendment.
Specifically, the 2004 survey addressed the following issues:
the 49% in the 2002 survey. Meanwhile, 65% disagreed that the First
Amendment goes too far, the highest percentage recorded since 2000,
and an 18-point jump from two years ago.
Education is a key factor in determining levels of public satisfaction
with the First Amendment. Those respondents who graduated from
college are significantly more likely (77%) to disagree with the premise
that the First Amendment goes too far than those who never advanced
beyond high school (57%). Young adults aged 1830 (74%) are also
more likely to disagree that the First Amendment goes too far than do
senior citizens (47%).
Just 58% of those surveyed were able to name freedom of speech as one
of the specific rights guaranteed by the First Amendment. Still, no
other right was named by even one in five respondents, and freedom
of the press was identified by just 15% of those surveyed.
Americans expressed greater satisfaction with current levels of free
speech and religion than with current levels of press freedom. While
less than half (46%) indicated the nation currently has the right
amount of press freedom, 60% said we have the right amount of free
speech and 64% said we have the right amount of religious freedom.
Interestingly, 28% said Americans have too little freedom to speak
freely, the highest percentage in the last seven surveys.
Dissatisfaction with First Amendment education practices rose: 35%
rated the American educational system as poor in teaching students
about First Amendment freedoms, compared with less than 30% who
rated it that low in 2002 and 2003, and 24% who rated it as poor
in 2001.
In every survey conducted since 1999, the First Amendment Center has inves-
tigated the publics overall perceptions of the First Amendment. Do Americans
respond positively or negatively to its words? More specifically, do Americans
think the First Amendment goes too far in the rights it guarantees?
In the 2004 survey, 65% of those surveyed disagreed with the premise
that the First Amendment goes too far, more than twice the percentage (30%)
that agreed with that premise. This represents the highest level of general satis-
faction registered with the First Amendment since 2000, when 74% disagreed
with the statement that the First Amendment goes too far. Even more stark, the
65% figure represents an 18-point jump in disagreement from 2002, when
47% said the First Amendment goes too far in the rights it guarantees.
The First Amendment became part of the U.S. Constitution more than 200 years
ago. This is what it says: Congress shall make no law respecting an establishment
of religion or prohibiting the free exercise thereof, or abridging the freedom of
speech or of the press, or the right of the people peaceably to assemble, and to peti-
tion the government for a redress of grievances. Based on your own feelings about
the First Amendment, please tell me whether you agree or disagree with the follow-
ing statement: The First Amendment goes too far in the rights it guarantees.
among those who never advanced beyond high school. Meanwhile, funda-
mentalist/evangelicals (41%) and senior citizens (44%) were far more likely
than the general public to agree that the First Amendment goes too far.
Recognition for First Amendment rights other than freedom of speech
was low. While 58% were able to identify freedom of speech as a specific right
guaranteed by the First Amendment, not even one in five respondents
could name any other right, including freedom of the press (15%), freedom
of religion (17%) and the right of free assembly (10%). And 35% could not
name even one right afforded to them under the First Amendment to the U.S.
Constitution.
Among the various freedoms contained within the First Amendment, the
public generally registers far greater satisfaction with freedom of speech and
freedom of religion than it does with freedom of the press. The majority of
respondents (64%) said the religious freedom afforded to Americans under the
Constitution is about right, and six in 10 were similarly satisfied with their
current amount of freedom to speak freely. If anything, Americans would pre-
fer even more freedom in this regard. Almost four times as many people said
Americans have too little religious freedom (27%) as think they have too much
religious freedom (7%). Meanwhile, 28% indicated Americans have too little
freedom to speak freely, compared to 11% who said they receive too much of
such freedom.
Not surprisingly, greater amounts of religious freedom are especially
favored by fundamentalist/evangelicals, 37% of whom said there is too little
such freedom. (By contrast, 16% of Catholics felt that way).
As for freedom of the press, less than half of those surveyed (46%) said
Americans have the right amount of that freedom, and 36% said Americans
have too much press freedommore than twice the percentage indicating that
there is too little of such freedom. When phrased as a freedom that belongs to
the press (as opposed to Americans), dissatisfaction increases even further: 42%
of respondents said that the press has too much freedom to do what it wants.
Of those with a college education, 28% felt the press has too much freedom.
Additionally, respondents exhibited increased levels of frustration with
the overall quality of First Amendment education. Specifically, 35% rated the
educational system as poor in teaching students about First Amendment
freedoms. By contrast, less than 30% rated it as poor in the previous three years
of the survey, with not even a quarter (24%) of respondents ranking it as poor
in 2001.
Freedom of Speech
Highlights:
36% said they opposed such an amendment, 58% said they favored it. Addi-
tionally, those who completed a college education (66%) are far more likely
to oppose that constitutional amendment than those who never went
beyond high school (48%). And Midwesterners (60%) are far more resistant
to such an amendment than those who hail from any other region; North-
easterners actually support the amendment by a margin of 51% to 47%.
A slim majority (51%) also said that students in public high schools
have the right amount of freedom to express themselves. Meanwhile, for
the second year in a row, those who believe students have too little
freedom (29%) outnumber those who think they have too much freedom
(15%) by an approximately 2-1 margin.
Finally, for the third time in the history of the survey, the First Amend-
ment Center inquired as to whether public school students should be
allowed to wear a T-shirt with a message or picture that others might offen-
sive. As was indicated in the 1997 and 1999 surveys, the public overwhelm-
ingly opposes granting public students such a right. In all, 72% said they did
not think students should be allowed to wear such controversial T-shirts, and
a majority (51%) strongly disagreed with that right. Not surprisingly, 57% of
those aged 1830 (the subgroup that most recently attended high school)
opposed the wearing of T-shirts under those circumstances, while 83% of the
senior citizens surveyed expressed similar opposition.
Nearly half of those surveyed (49%) said the media have too much
freedom to publish whatever they want; 15 points greater than the
percentage (34%) that indicated there is too much government cen-
sorship. Republicans (64%) are far more likely than Democrats (43%)
and Independents (43%) to indicate the media has too much freedom
to publish.
77% said it is important for our democracy that the news media act as
a watchdog on government. Still, 39% said the news media try to
report the news without bias.
70% said journalists should be allowed to keep a news source confi-
dential. That is a slight drop from 2000, when 77% agreed with this
policy.
56% said that newspapers should be allowed to freely criticize the U.S.
military about its strategy and performance.
Meanwhile, Americans remain split over issues of access to informa-
tion about the war on terrorism: Half said they have too little access
to such information, as compared with 46% who said we have too
much or just about the right amount of access.
52% followed reports concerning the falsifying of news stories in
2004. Among those, 30% said such incidents have decreased the level
of trust they have in their local newspaper. Meanwhile, 59% believed
the falsifying of stories in the news media has become a widespread
problem.
42183.fm Page 232 Monday, February 27, 2006 6:22 PM
As was noted earlier, Americans are generally less supportive of press free-
doms in the abstract than they are of other First Amendment freedoms. Dis-
trust of the media is one source of the problem. When forced to choose
between competing problems, more respondents tend to think there is too
much media freedom (49%) than think there is too much government
censorship (34%). A partisan divide on this issue is evident. While 64% of
Republicans said there is too much media freedom, 43% of those identifying
themselves as Democrats and Independents felt that way.
Still, citizens continue to express support both for a principle justifica-
tion that underlies press rights in this country, and to a lesser degree, for the
rights of the press to engage in specific activities that may appear controver-
sial to some.
More than three in four respondents (77%) agreed that it is important
for our democracy that the news media act as a watchdog on government,
with 49% indicating that they strongly adhered to that principle. Although
support for this premise was widespread across the populace, it was especially
well-pronounced among Democrats (84%) and non-whites (83%). Perhaps
some of that intense support arises out of those groups distaste for the
Republican administration and the current Congress.
With regard to more specific press functions, public support for First
Amendment rights is once again evident, although not to the degree
detected in past surveys. Exactly seven in 10 agreed that journalists should be
allowed to keep a news source confidential, a slight drop from the 77% who
felt that way in 2000 and a substantial drop from the 1997 survey, when 85%
supported that right. Additionally, while 42% said they strongly agreed with
the right to keep sources confidential, thats quite a bit less than in 2000,
when more than half (52%) indicated that they strongly supported the right
to maintain the secrecy of sources.
The war on terrorism has heightened tensions between freedom of press
and the need for the military to control information. Since Sept. 11, 2001,
Americans have only narrowly supported the right of newspapers to freely
criticize the U.S. military about its strategy and performancein this years
survey 56% supported the right, while 41% opposed it. Support for the news-
papers in this context is especially weak among those who never attended
college (46% of that subgroup support the presss right to criticize the mili-
tary) and among Republicans (42% support the right).
Americans are also split on whether there is too little access to informa-
tion about the war on terrorism. Exactly half said there is too little access;
46% said that there is either too much access or that the current amount of
access is about right. By contrast, in 2002, four in 10 thought there was
too little access to such information.
Concerns about media bias also have received considerable attention in
recent years. Not even four in 10 (39%) said the media tries to report the
news without bias. One finds a partisan divide on this question, as 28% of
Republicans said the news media is free of such biased motives (48% of Dem-
ocrats felt that way). More interesting, however, is the income divide revealed
on this issue: those with higher incomes ($75,000 or more) are even less
42183.fm Page 233 Monday, February 27, 2006 6:22 PM
trusting of media motives, as just 27% of that subgroup said the media try to
report the news without bias.
What about the recent newspaper scandals implicating Jayson Blair of
The New York Times and others? More than half (52%) of those surveyed said
theyve heard or read about reports concerning the falsifying of facts and col-
umns in newspapers. Of that number, three in 10 said those incidents have
decreased the level of trust they maintain in their local newspapers. As for the
population as a whole, 59% of those surveyed indicated that the falsifying or
making up of stories in the American news media is now a widespread prob-
lem. These suspicions are especially rampant among those who never
advanced beyond high school, as 68% of that less educated group believes
falsification is a widespread problem.
Nearly six in 10 said they are satisfied with the current amount of reg-
ulation of entertainment programming on both television and radio.
With regard to programming that contains references to sexual activ-
ity, respondents favor government regulation of broadcast television
(65%) and radio programming (63%) during the morning, afternoon
and early evening hours. By contrast, 55% favor government regula-
tion of such sexual material on basic cable television programs during
those same hours.
Respondents favor expanding the reach of the do not call registry,
as 62% said they favor adding charities and other nonprofit organiza-
tions to the current lists, as compared to 36% who opposed such
expansion.
A vast majority of those surveyed said parents should be primarily
responsible for keeping all forms of inappropriate material away from
children. The public places tremendous responsibility on parents in
monitoring inappropriate printed materials in particular: 87% said
parents should be primarily responsible for keeping those materials
away, as compared to 10% who said it should be the primary respon-
sibility of publishers.
35% of respondents said that their television is equipped with a v-
chip. Of those, less than a quarter (24%) indicated that they are cur-
rently using the v-chip to monitor programs in their household.
How can parents keep track of their childrens television viewing hab-
its? In recent years the v-chip has gotten considerable attention. Yet just 35%
of those surveyed said their television sets are equipped with a v-chip, and of
those, only 24% admitted to using the v-chip to monitor programs being
viewed in their household. If parents are truly assuming the responsibility for
monitoring their childrens viewing habits, it is largely happening without
the benefits of this new technology. . . .
42077P.fm Page 236 Monday, February 27, 2006 6:23 PM
POSTSCRIPT
Should We Still Believe in
the First Amendment?
237
37314I.fm Page 238 Thursday, March 16, 2006 5:54 PM
ISSUE 12
Should Freedom of Speech
Ever Be Restricted?
YES: Eugene Volokh, from Freedom of Speech, Cyberspace,
Harassment Law and the Clinton Administration, www.law.
ucla.edu (2000)
ISSUE SUMMARY
W hile there are many legal views about how inclusive our First Amend-
ment freedom of speech should be, this issue examines content that often
falls into the category of offensive content. One of the authors (Volokh)
examines the perspective specifically from the use of the Internet (cyberspace)
and how messages may offend, or create hostile environments for people who
are using a linked system for communication. In the opposing view, two
research companies that have undertaken a survey of rock radio listeners come
up with a different approach for whom should make the decision of whether
to listen to content that may be offensive.
238
37314I.fm Page 239 Thursday, March 16, 2006 5:54 PM
Lawyer and law professor Eugene Volokh examines how offensive jokes,
mocking racial or ethnic speech patterns, pornography in an office environ-
ment, on-line campus bulletin boards and public libraries may all pose prob-
lems that could or should see restrictions on freedom of speech. In particular,
he looks at how creating hostile environments through the allowing of an
atmosphere that demeans individuals has been upheld in recent harassment
cases. While he agrees that restricting some speech in certain environments
could have a chilling effect on free exchange of ideas, he argues that the rights
of the individuals should take precedence over the general right of free speech.
Among his most persuasive examples is the issue of hate speech, and whether
that type of expression should be allowed to exist in settings where individuals
must interact.
Edison Media Research and Jacobs Media surveyed 13,798 individuals
who listen to rock radio to learn what, and when, those listeners might be
offended by what they hear. Overwhelmingly, the respondents who chose to
listen to rock were not offended by the content. While there was greater agree-
ment that shock radio disc jockeys have gone too far these days, there was also
an agreement that shock jocks should also have freedom of speech.
Also of importance was the Super Bowl 2004 event in which singer Janet
Jacksons costume malfunction resulted in her baring a breast on national
television at a time in which children could be watching. While most of the
respondents were not personally offended by the action, they did express views
that it was inappropriate, though most felt that the government should not be
involved in restricting content. Rather, parents should exercise more control
over what their children hear and watch.
This is an important issue because each of the authors focus on different
examples that show how difficult it is to have one constitutionally guaranteed
right (to free speech) that does not become complicated within specific situa-
tions. There may be times when rights and privileges have to be viewed within
specific contexts. As you read these selections, please consider other situations
in which the clarity of the law becomes more difficult to discern.
239
37315.fm Page 240 Monday, February 27, 2006 6:32 PM
From LAW AND CONTEMPORARY PROBLEMS, 2000. Copyright 2000 by Eugene Volokh.
Reprinted by permission of the author.
240
37315.fm Page 241 Monday, February 27, 2006 6:32 PM
repeated indecent propositions, but also sexually themed jokes and discus-
sions, even ones that arent about co-workers or directed at particular co-
workers. The prudent employer is wise to restrict speech like this, whether it
is about President Clinton, Monica Lewinsky, Kenneth Starr, or anyone else
not just because of professionalism concerns (which some employers might
care more about and others less), but because of the risk that this speech will
be found to be legally punishable. . . .
The words in cyberspace in the phrase restrictions on free speech
in cyberspace are generally, in my view, not terribly significant; the medium
by and large does not and should not affect the protectionor lack of
protectiongiven to the content. The CDA and the Child Online Protection
Act do pose some interesting cyberspace-specific questions, but even with these
laws, most of the important issues are broader free speech questions: May
speech be restricted if the restriction is in fact necessary to effectively serve a
compelling government interest? What burdens may be placed on adults in
order to shield children? . . .
eitherit would have still let people read and post what they wanted, so long
as the material was difficult for minors to access, which probably meant that
the sites would have had to charge for access using a credit card. The Supreme
Court correctly concluded that this burden, even though it wasnt a total ban,
violated the First Amendment; the same should go for the burden imposed on
speech by harassment law.
Whats more, harassment law is in many ways broader than the CDA;
the CDA, at least, didnt purport to cover allegedly racist, sexist, or reli-
giously insulting statements. The CDA would not have imposed liability for
ebonics jokes (unless they contained highly explicit sexual or excretory ref-
erences), or for most Clinton-Lewinsky jokes. And the one other body of
law that refers to indecent speechthe regime governing television and
radio broadcastingtolerates such jokes, as long as they arent extraordi-
narily graphic.
But harassment law is not limited to indecency; it operates to generally
suppress speech, whether or not sexually explicit or highly profane, that is
potentially offensive based on race, religion, sex, and so on. And the evidence
of harassment laws chilling effect on protected speech is much more concrete
than the speculative (though plausible) evidence on which the Court relied in
Reno v. ACLU. Harassment law goes where the CDA was forbidden to tread
and so far it hasnt been stopped. . . .
I have no doubt that Arata and Branham were genuinely upset by this
speech; but, especially on a college campus, such speech, warts and all,
seems to be the sort of uninhibited, robust, and wide-open debate that we
must expect when people debate issues that are important to them. Like-
wise, I had thought people were free to criticize classmates who organize
boycotts or file complaints against a newspaper, bulletin board, or a
respected community figure, even if the criticisms are unfair, personal, and
intemperate.
The U.S. Department of Education Office for Civil Rights, however, took a
different view. The students speech, the OCR concluded, created a hostile
educational environment for Branham based on her sex, and for Branham
and Arata based on their actions in complaining about the original posts. What
about the First Amendment? Well, the OCR reasoned,
Moreover, the OCR had a plan to prevent such illegal speech in the future.
A new paragraph, the plan said, shall be added to the [Santa Rosa Junior
College] Administrative Computing Procedures, which shall bar (among
other things) online speech that harass[es], denigrates or shows hostility or
aversion toward an individual or group based on that persons gender, race,
color, national origin or disability, and . . . has the purpose or effect of creating
a hostile, intimidating or offensive educational environment. And this prohi-
bition shall cover epithets, slurs, negative stereotyping, or threatening, intimi-
dating or hostile acts . . . that relate to race, color, national origin, gender, or
disability, including acts that purport to be jokes or pranks, but that are
hostile or demeaning. This is of course at least as broad as many of the cam-
pus speech codes that were struck down in the late 1980s and early 1990s
again, harassment law goes where the government has before been told it may
not tread. Rather cryptically, the proposed speech code ends with Nothing
contained herein shall be construed as violating any persons rights of expres-
sion set forth in the Equal Access Act or the First Amendment of the United
States Constitution.
The College settled the case by paying the complainants $15,000
each, and by adopting the OCRs policy. At a college run by the state gov-
ernment, and under pressure from the federal government, cyberspace
communications containing negative stereotyping, denigrat[ion],
and hostility or aversion based on race or sex are now illegal speech.
And other administrators and legal experts agree; in the words of a New
Jersey Law Journal article co-written by a computer science professor and
a state court judge,
37315.fm Page 245 Monday, February 27, 2006 6:32 PM
. . . First, the free speech issue here has little to do with the speech being
in cyberspace. The Santa Rosa incidents started with online posts, but then
went on to include a printed parody and oral comments at a newspaper staff
meeting; the OCR correctly treated them similarly, because there was no real
reason to treat them differently. And the hostile educational environment
theory is already being used elsewhere to justify general speech codes that
likewise apply equally to cyberspace speech and to other speech: Consider,
for instance, a 1996 Kansas Attorney General Opinion, which argues that
campus speech codes are constitutionally permissible, so long as they are
written by analogy to hostile work environment law, or the Central Michigan
University speech code, which prohibited any behavior creating a hostile or
offensive educational environment and was struck down in Dambrot v. Central
Michigan University.
Second, the Clinton Administration was mostly just tagging along for
the ride. True, the Department of Education is pushing for speech restric-
tions. Besides the SOLO case, consider the Department of Educations Sexual
Harassment in Higher EducationFrom Conflict to Community, which lists
sexist statements and behavior that convey insulting, degrading, or sexist
attitudes as examples of sexually harassing behavior. Likewise, consider
the OCR publication Sexual Harassment: Its Not Academic, which states that
even in universities, displaying or distributing sexually explicit drawings,
pictures and written materials may constitute harassment if it is unwelcome
and severe, persistent, or pervasive enough.
Still, the OCR is only doing what the Kansas Attorney General, Central
Michigan University, and others are doing. Maybe a more ideological Adminis-
tration might have tried to lead some sort of anti-hate-speech crusade, but
thats not what happened under Clinton. Rather, we have a specialist agency
quietly trying to implement its own goal (protecting people against racist or
sexist behavior) and seeing the First Amendment as largely an incidental
barrier to be overcome if its easy to do so.
Third, we see here how narrow speech restrictions beget broader ones.
The OCRs argument starts with the uncontroversial assertion that threats
and blackmail are punishable as illegal speech. Then comes the assertion,
which the OCR treats as uncontroversial, that harassing speech in workplaces
(the subject of the statutes to which the OCR must have been referring) is
likewise illegal speech. Then it follows that such speech in colleges is illegal
speech.
Similarly, consider the OCRs argument that The Supreme Court has
repeatedly asserted that the First Amendment does not protect expression that
is invidious private discrimination. Its true that the Court held that the First
37315.fm Page 246 Monday, February 27, 2006 6:32 PM
1. Title VII of the Civil Rights Act prohibits sex discrimination. Library
pornography can create a sexually-hostile environment for patrons or
staff. . . . Permitting pornographic displays may constitute unlawful
sex discrimination in violation of Title VII of the Civil Rights Act.
This policy seeks to prevent internet sexual harassment [by installing
software that blocks sexually explicit material, including soft core
pornography]
The policys author, library trustee (and lawyer) Dick Black, echoed this:
The courts have said, for example, that someone can have materialsracist
materials dealing with the Ku Klux Klanin their home. However, the
courts have upheld very strict limitations on having that in the workplace
because of the racially discriminatory environment.
Same thing applies here. People can do certain things in the privacy
of their own homes that they cannot do in the workplace.
Now this is not limited strictly to libraries. But the courts have
said that whether its a public state facility or whether its a manufac-
turing plant, people cannot deprive women of their equal access to
those facilities and their equal rights to employment through sexual
harassment.
37315.fm Page 247 Monday, February 27, 2006 6:32 PM
Nor is this an isolated incident; other libraries throughout the country have
been doing the same thing, and offering the same justification. In the words of
one article,
[b]lue movie night in the computer lab [where users accessed sexually
explicit material online] was not the end of the world as we know it. Left
unaddressed, however, it could have become a problem of sexual harass-
ment, with charges that such usage created an uncomfortable situation
for many library usersnot to mention library staff. Linked to other
instances of insensitive, arguably sexist behavior, it could contribute to
charges that a hostile environment existedand could become evidence
in a lawsuit.
. . . Playboy pinups in work areas invite sexual harassment suits. Why
should the Internet be any different?
Again we see how some speech restrictions are used as analogies to sup-
port other ones, though here the analogy is not from workplaces to colleges or
to service providers but the much more direct analogy from normal work-
places to libraries as workplaces. Racist materials dealing with the Ku Klux
Klan are limited in workplaces generally; same thing applies here in librar-
ies. Sexually suggestive materials are illegal in a manufacturing plant; same
goes for libraries. Playboy pinups in work areas invite sexual harassment suits.
Why should the Internet be any different?
The library case is different in an important way from the other three
areas described above. Here, a government agency is acting as proprietor to
restrict what is done with its own property, and thus may have far more
authority than it would if it were acting as sovereign. It might be legiti-
mate for the library board members as managers to try to shield library
users or employees from involuntary exposure to offensive material, or
even to entirely refuse to participate in disseminating material that they
think offensive and harmful. Whether a government-owned library may
install filters, quite apart from the harassment issues, remains an unsettled
matter.
But the harassment question is nonetheless significant, because if
libraries must filter to prevent harassment claims, then this rationale
extends equally to private libraries and other private Internet access centers.
A publicly accessible library at Duke University, for instance, would be obli-
gated by state and federal law to install filters to prevent workplace harass-
ment complaints by librarians and public accommodation harassment
complaints by patrons; likewise for an Internet cafe. Here, the government
would indeed be acting as sovereign controlling what private institutions
do: Even if a private library wanted to provide unlimited access, it would
face legal liability for doing so.
Judge Leonie Brinkemas decision in Mainstream Loudoun v. Board of
Trustees of the Loudoun County Library struck an early blow against library Inter-
net filtering. Such filtering, the decision held, violated the First Amendment
(at least when it wasnt limited to child-only computers), notwithstanding the
potential risk of harassment liability.
37315.fm Page 248 Monday, February 27, 2006 6:32 PM
Here, then, might be a case where the speech being in cyberspace does
make a difference. To begin with, in the pre-cyberspace world, libraries gener-
ally did not stock illustrated pornography. Because buying and shelving
books cost money, library decisions not to get a certain book were practically
and perhaps even doctrinally immune from review, and to my knowledge
few libraries decided to spend their funds on Hustler. They may have stocked
a few legitimate books that included sexually explicit pictures, and it was
possible that a patron might leave such a book open on the table, but I sus-
pect this happened quite rarely.
On the other side of the ledger, computer technology makes it easier to
decrease the risk that offended patrons or librarians will inadvertently see
offensive material. Privacy screens on computers generally ensure that casual
passers-by wont see whats going on. Any attempts to control offensive print
materials (once the library had bought them) would probably be much less
effective.
Conclusion
Forty years after the end of the Eisenhower Administration, what can we say
about how it affected the freedom of speech? Not that much, probably, except
of course for the way the Eisenhower appointees to the Supreme Court (and
perhaps to lower courts) affected Free Speech Clause case law. Free speech con-
cepts may have changed during the Eisenhower years, but little of that change
comes from the legislative or executive agenda of the Eisenhower White
House. This is true of many presidencies, and it will probably be true of the
Clinton Administration.
Likewise, what can we say now about freedom of speech in movies, on
telephones, via faxes, on television, in cyberspace, and in other media? By and
large, the answer is that free speech jurisprudence has evolved to be compara-
tively medium-independent. Early holdings that movies are constitutionally
unprotected have been reversed. In its very first cyberspace case, the Court
refused to create a medium-specific test. While broadcast television and radio
are still subject to different rules than other media, even this traditional dis-
tinction is now somewhat precarious. Medium does matter with regard to
content-neutral distinctions that are justified by noncommunicative con-
cerns, because different media raise different noncommunicative concerns
soundtrucks are loud, billboards block the view, cable television systems are
often monopolies. As to content-based distinctions, though, medium is not
terribly relevant.
But the basic concepts underlying the free speech exceptions remain
important for decades. For instance, incitement, bad tendency, commercial
speech, obscenity, libel, and now speech that creates a hostile environment are
powerful concepts that can mold free speech thinking over a wide range of
cases. Some of these free speech exceptions are eventually discarded (for
instance, bad tendency). Others are changed (commercial speech, obscenity,
libel), though many of the principles underlying them remain. Still others,
such as speech that creates a hostile environment, spread from their roots in
37315.fm Page 250 Monday, February 27, 2006 6:32 PM
narrow situations where they seem proper and even morally imperative into
considerably broader areas, and can provide indirect precedential support for
even broader restrictions.
Free speech law certainly must recognize exceptions to the core First
Amendment principle that the government acting as sovereign generally
may not restrict speech because of its content. But before endorsing any
such exception, we should consider it carefully, and try to come up with
principles that can limit its scope. The risk of speech restrictions growing by
analogy in a legal system built on analogy is very real. And so far, the
harassing speech exception has not gotten the judicial and academic scru-
tiny that it deserves, and that is needed to properly cabin the exception and
to prevent its unchecked growth. . . .
37316.fm Page 251 Monday, February 27, 2006 6:32 PM
Indecency Survey
Background
On February 1st, 2004, the singer Janet Jackson, in what she termed a ward-
robe malfunction exposed her right breast during the television broadcast of
the halftime of the Super Bowl. This incredibly high-profile event unleashed
a firestorm of publicity and recriminations.
The backlash from the Jackson affair has been particularly strong in the
world of radio. Politicians, eager to clean up the airwaves and to respond to
various groups targeting edgy or shocking programming, have called
radio executives in front of their committees and have chastised the FCC for
not responding to public complaints and for not levying enough fines. Also,
and perhaps most importantly, Congress has rushed through a variety of new
laws that massively increase potential fines to broadcasters, as well as to
threaten license revocations for repeat offenders.
Our two companies, Edison Media Research and Jacobs Media, have
investigated the issues of indecency in the past, most notably in a survey
performed in the fall of 2002 for Rock radio stations around the country.
With the current level of interest in these issues, we felt it was time to talk to
Rock radio listeners again, and to see if their feelings have changed. This sur-
vey furthers our inquiries into the topics and issues of indecency and adult
material with regard to Rock radio listeners around the country.
Methodology
Jacobs Media and Edison Media Research collectively designed and adminis-
tered this survey. We collected interviews via the Internet from a total of
13,798 respondents. In total, 40 Rock Radio stations around the United States
invited their listeners to participate in the survey. The number of respondents
who could come from any individual radio station was capped at 6% of
the total sample. The interviews were conducted between March 12th and
March 19th 2004.
As with all Internet-based research projects of this kind, the results
reflect only those who choose to participate in the survey and do not nec-
essarily represent the views of all Rock radio listeners in the country. Still,
From a joint study conducted by Edison Research Media and Jacobs Media, March 2004.
Copyright 2004 by Edison Research Media and Jacobs Media. Reprinted with permission.
www.edisonresearch.com.
251
37316.fm Page 252 Monday, February 27, 2006 6:32 PM
the 40 radio stations that invited their listeners are a broad cross-section
of rock stations, with large and small markets, large and small stations,
some stations with very edgy morning shows and some with very mild
ones, and those that play the newest Rock music and those that play only
Classic Rock.
According to audience estimates from Arbitron, just over 50 million
people listen to Rock radio stations every week.
Sample Demographics
In total, there were 13,798 Rock radio listeners who completed our survey;
these people were distributed as follows:
Men 61%
Women 39%
Under 18 5%
1824 19%
2534 28%
3544 29%
4554 17%
Over 54 2%
Democrat 26%
Republican 27%
Independent 34%
Attend Church Regularly 27%
Attend Church Few Times/Yr 19%
Rarely or Never Attend Church 54%
Listen to station with Very Edgy Morning Show 49%
Listen to station with Moderately Edgy Morning Show 24%
Listen to station with Not Edgy Morning Show 27%
Listen to Alternative Rock Station 24%
Listen to Active Rock Station 36%
Listen to Classic Rock Station 40%
Key Findings
Few Rock radio listeners are offended by what they hear on the
radio. We asked respondents: Think about the radio station you lis-
ten to most often in the morning. How often does it offend you in
some way? More than half (55%) of respondents said Never; only
11% of respondents said more than Rarely.
Significantly, the answers are nearly identical among those who
listen to stations with all kinds of shows, from the most edgy to the
least. This implies that people choose a show that is unlikely to
offend them.
37316.fm Page 253 Monday, February 27, 2006 6:32 PM
They were right to take Howard Stern off the air 20%
People who want to listen to Howard Stern
should be allowed to do so 80%
In every subgroup a strong majority said that people who want to lis-
ten to Howard Stern should be allowed to do so. The groups most
likely to say, They were right to take Howard Stern off the air were
listeners to stations with mild morning shows (30%) and frequent
church-goers (32%).
* Agree 12%
* Disagree 71%
* Neutral 17%
* Agree 72%
* Disagree 12%
* Neutral 15%
37316.fm Page 255 Monday, February 27, 2006 6:32 PM
* Agree 58%
* Disagree 26%
* Neutral 16%
* Agree 49%
* Disagree 23%
* Neutral 28%
within a similar range. One of our participants states, I feel the vocal
minority is the only groups that are ever heard from.
Whats more, our Rock radio listening respondents dont
approve of the new standard that seems to existwhere if anyone is
offended then the show should be fined. The statement that received
the most uniform response in our entire survey was to the following:
* Agree 5%
* Disagree 81%
* Neutral 14%
When one reads the comments that our respondents sent us, this
stands out as one of the clear findings: Rock radio listeners feel that
by dint of the size of the audience, they prove that these shows are
meeting community standards. The Rock radio listeners are saying,
essentially, 50 Million Elvis Fans Cant Be Wrong.
Its shocking what Rock listeners want. One cannot look at these
results without coming to one easy conclusion: the people who are
consuming shows that the government is investigating as being
indecent or offensive are seldom offended by what they hear.
The relentless findings that these listeners are not offended by
what they hear implies that those who are offended are not listening.
Many morning radio shows have a reputation for shaking the tree,
generating controversy, and making noise. This is why most of these
shows rarely field listener complaints. Listeners are there not despite
the controversial content, but because of it. On the other hand, those
who are likely to be offended by Shock Jock antics typically dont
listen. It is important also to point out that few teenagers are regular
listeners to shows like Sterns.
2. While there are listeners who feel that some morning radio
shows have indeed gone too far, they overwhelmingly are
against the idea of government regulation of their content. As the
analysis clearly pointed out, an overwhelming majority feels that
government control of radio content is not the way to address con-
tent issues. They also feel strongly that it is their responsibility to
ensure their childrens media safety when it comes to radio content.
Perhaps this is an outgrowth from years of more controversial con-
tent on television, be it on cable or broadcast network programs.
Whether its sex, violence, or other adult-oriented programming,
parents of young children (who comprise nearly 40% of our respon-
dents) told us they dont feel it is the job of broadcasters to censor
programming. This says a great deal about how consumers have
been able to handle the many media options that enter their lives.
Most have a firm understanding of where there are danger signs,
and act accordingly. Again, this is probably why the Janet Jackson
incident was so shockingit was unexpected for something like it to
occur during the Super Bowl.
It is interesting to see that while many people think some radio
shows have gone too farso few people say they are ever offended
by what they themselves hear. This implies that in a radio market
with so many options, most people are regulating themselves. This
might explain why so many people who feel Shock Jock radio per-
sonalities have gone too far still say that the FCC should not regu-
late these shows nor do they personally get offended.
3. Rockers are people, too. One should not discount this survey as
representative of a small faction. As noted in the analysis, 50 million
listeners tune in Rock stations every week. In our sample, nearly half
were over the age of 35, while over half are either married or living
with a partner. Also 38% have children. These listeners are more likely
to be exposed to controversial morning programmingand thats pre-
cisely the point. Because so much noise on this issue is coming from
people and groups that dont listen to these shows, it is important to
listen to the opinions of those who regularly consume them.
These facts also beg the question about community standards,
and how to identify them. If indeed, the community for morning
shows, or for radio programming in general, is comprised of those
who actually listen, this study indicates that most are not surprised
by what they hear. And an overwhelming majority tells us emphati-
cally that they know what to do when they hear something that
runs afoul of their tastes. This speaks to the issues the FCC is grap-
pling withdefining community standards and acting accordingly.
4. Research among fans of other formats should be conducted. To
get a full spectrum of how other radio listeners perceive some of the
37316.fm Page 258 Monday, February 27, 2006 6:32 PM
We are hopeful that this unique view of a large number of radio listeners
including many of those who tune in some of these controversial morning
showswill stimulate discussion in both the radio, legislative, and regulatory
communities.
37314P.fm Page 259 Monday, February 27, 2006 6:33 PM
POSTSCRIPT
Should Freedom of Speech
Ever Be Restricted?
259
42082I.fm Page 260 Thursday, March 16, 2006 6:02 PM
ISSUE 13
Has Industry Regulation Controlled
Indecent Media Content?
YES: Rhoda Rabkin, from Children, Entertainment, and
Marketing, Consumers Research (June 2002)
ISSUE SUMMARY
S ince the early days of the Hays Commission in Hollywood film, the contro-
versy over what type of content should be available to different consumers has
plagued the relationship of between media industries and the FCC. As Rhoda
Rabkin writes, the history of ratings systems were attempts by various indus-
tries to self-regulate, and keep the government from exercising what would
probably be even stronger controls or issuing penalties concerning question-
able media.
While the FCC is structurally the regulator of the media, the Commis-
sion has never been comfortable in the role of an arbiter of consumer taste.
Ever since the now infamous Janet Jackson/Justin Timberlake wardrobe
260
42082I.fm Page 261 Thursday, March 16, 2006 6:02 PM
261
33433.fm Page 262 Thursday, March 16, 2006 6:05 PM
Why voluntary ratings? Even in the 1930s, when America was a much
more conservative country (at least in terms of popular culture) than it is today,
From Consumer Research, June 2002, pp. 1418, 29. Copyright 2002 by Rhoda Rabkin.
Reprinted by permission.
262
33433.fm Page 263 Thursday, March 2, 2006 1:15 PM
public outrage over the emphasis on sex and crime in the movies led not to
censorship by the federal government but to a system wherein Hollywood reg-
ulated itself. The movie moguls created their own Production Code Adminis-
tration (PCA) in 1930, supervised first by William Hays and later, in 1934, with
more seriousness, by Joseph Breen.
The so-called Hays Code presumed that movies were far more influential
than books and that standards of cinematic morality consequently needed to
be much stricter than those governing novels and other literature. The code
forbade any mention at all of certain controversial topics, such as illegal drug
traffic, sex perversion, white slavery, and miscegenation. The code did
allow for the depiction of some crime and some immorality (such as adultery),
but stipulated that no presentation should encourage sympathy for illegal or
immoral acts.
The American film industry has a long history of self-censorship for the
simple reason that offending audiences has never been in its self-interest. Busi-
ness concern for the bottom line, not moral sensitivity, dictated the willingness
of the film industry to regulate itself. For example, during the 1920s and 1930s,
Hollywood seldom produced mass market movies with dignified portrayals of
black Americans. Scenes of racial mixing on terms of social equality were
avoided because they were known to offend white Southern audiences. By the
1940s, however, tentative efforts at more dignified portrayals could be seen,
and soon the industry was censoring itself to avoid offending black Americans.
The National Association for the Advancement of Colored Peoples threat of a
boycott caused Walt Disney to withdraw Son of the South (1946), a partly ani-
mated musical based on the Uncle Remus stories. The NAACP found the films
depiction of happy slaves demeaning. For a long time, this feature was
available only on a Japanese laserdisc, and even today one can obtain a video
version only from Britain or Germany.
The Hays Code assumed that adults and children would and should share
the same entertainment at the movie theater. But the code applied only to
American-made films, and in the 1950s and 60s, Hollywood found itself losing
box office share to sophisticated European imports. In 1968, the movie
industry abandoned its code of conduct approach and replaced it with a
system of age-based ratings devised by Jack Valenti, then (as now) president of
the Motion Picture Association of America.
The history of the comic book industry also illustrates the effectiveness of
industry self-regulation in shielding the young from mature content. Public
concern about crime and horror comics in the 1950s led to congressional hear-
ings sponsored by Sen. Estes Kefauver (D-Tenn.) The hearings did not come
close to proving that lurid comics caused juvenile delinquency, but in the face
of negative publicity, an embarrassed comic book industry opted for self-
regulation. The system was voluntary, but the fact that most retailers chose not
to display or sell comics without the industry seal of approval meant that
objectionable comics soon languished, unable to reach their intended market.
Television greatly reduced the popularity of comic books among chil-
dren, but the comic book medium did not die. Instead, a new reading audience
for adult comics came into being. In the 1970s and 80s, as graphic violence
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became more acceptable in movies and on television, the industry rewrote its
code to be more permissive. In September 2001, the largest comic book com-
pany, Marvel, released several new lines (Fury, Alias, and U.S. War Machine)
completely without code approval. The new titles, which allowed for profanity,
sexual situations, and violence, were big sellers. But they are not sold at news-
stands, airports, or convenience stores; they are distributed through specialized
comic book stores which tend to be patronized by older purchasers (average
age: 25).
An age-based classification system has also been employed since 1994 by
the video and computer games industry, which has an Entertainment Software
Rating Board. The board classifies products as EC (everyone including young
children), E (everyone), T (teen), M (maturemay not be suitable for persons
under 17), and AO (adults only).
news is that the teenager who does not die first (or become pregnant or
addicted to drugs) almost always grows out of it. On the other hand, undoubt-
edly some troubled teenagers focus on music with morbid, aggressive, profane,
or vulgar lyrics because it seems to legitimize their impulsesin which case the
music may indeed reinforce their predispositions. Many different forms of
music are popular with teenagers, so preoccupation with oppositional music
should draw parental attentionwhich does not mean that underlying prob-
lems are addressed by simply prohibiting a form of music.
Movies were controversial from their inception. Comic books were born
innocent, but aroused parental concern when they began to exploit themes of
violence and sex. Scantily clad women and heads dripping blood came as a
shock to adults who had thought comics were about funny talking animals.
Similarly, coarse, violent, misogynistic lyrics (to say nothing of offensive refer-
ences to race, religion, and sexual orientation) prevalent in some youth-
oriented music came as a shock to many parents raised on the outrageous
music of their day, 1950s rock and roll.
Back in 1985, when Tipper Gore, together with several other Washington
wives of politicians, founded the Parents Music Resource Center (PMRC), their
new organization successfully drew public attention to the problematic con-
tent of rock lyrics, particularly those of heavy metal groups with names like
Twisted Sister, Black Sabbath, Judas Priest, etc. In the view of the PMRC, it was a
straightforward issue of consumers rights that parents know about references
to sex, drugs, alcohol, suicide, violence, and the occult in their childrens
music. The PMRC proposed that music companies affix warning labels to their
products to alert parents about questionable content (for example, V for
violence, X for sexually explicit lyrics, O for occult).
Defenders of the music industry predictably accused the PMRC of advo-
cating censorship. The charge was unfair, but the music industry was right that
there were real problems with the PMRC approach, which viewed any refer-
ence to a topic, regardless of how the topic was treated, as cause for a warning
label. Thus, an anti-drug song would call for a warning sticker the same as a
song that promoted drug use. This was one of the problems with the Hays
Code and the comics code as well. For years, movie executives shied away from
The Man with the Golden Arm, until Otto Preminger made this powerful anti-
drug drama and successfully released it without PCA approval. In 1970, after
receiving a letter from the Department of Health, Education, and Welfare,
Marvel Comics incorporated an antidrug story into its popular Spider-Man
series, but had to release the titles without code office approval.
Another difficulty that arises with attempts at age-classification of music
lyrics is the problem of double meanings, which have a long tradition in song-
writing. John Denver testified to good effect at the 1985 hearings that his song
Rocky Mountain High about the beauty of nature had been unfairly banned
by some radio stations out of misplaced zeal against drug references. But those
responsible for age-ratings will have to face such issues as what Marilyn
Manson means when he sings about someone who powders his nose. Most
parents will not have a problem with children hearing Bessie Smith sing:
Nobody in town can bake a sweet jelly-roll like minebut of course she
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The tobacco model As it turns out, the music industry was right to argue
that any concession to parental interest in labeling would stimulate
additional demands for regulation of entertainment. One of the most well-
respected citizen groups concerned with media, the National Institute on
Media and the Family (NIMF), has paid considerable attention to media rat-
ings and is dissatisfied with the current system. The NIMF, along with other
childrens health advocates, has argued for an independent ratings oversight
committee and a unified media ratings system to cover movies, television
programs, music, and games.
Some politicians and childrens advocates seem entranced by the pros-
pect of identifying the entertainment industry in the public mind as the suc-
cessor to Big Tobacco as a threat to the health of young people. In the late
1990s, Sen. Sam Brownback (R-Kan.) helped persuade the American Medical
Association to assert a causal connection between violent entertainment and
individual acts of aggressiveness and violence. In fact, an impressive list of
highly respectable organizations, such as the National Institute of Mental
Health, the National Academy of Sciences, the American Psychological Associ-
ation, and the American Academy of Pediatrics, are on record agreeing that
exposure to media violence presents a risk of harmful effects on children. These
claims in turn help support litigation that seeks tort damages from the produc-
ers of violent entertainment. For example, families of victims of the Paducah,
Ky. school shooting filed lawsuits against entertainment companies on the
grounds that their products created a mindset that led to murder. Thus far, law-
suits of this nature have been dismissed in court, but then, so were tobacco
suitsuntil they werent.
Many essentially moral concerns tend to be packaged and presented in
terms of concern for danger to childrens health. And there is no shortage of
experts whose research alleges that violence (and sometimes sex) in entertain-
ment presents proven health hazards analogous to cigarette smoking. Accord-
ing to Harvard researcher, Dr. Michael Rich: The findings of hundreds of
studies, analyzed as a whole, showed that the strength of the relationship
between television exposure and aggressive behavior is greater than that of cal-
cium intake and bone mass, lead ingestion and lower IQ, condom nonuse and
sexually acquired HIV, or environmental tobacco smoke and lung cancer, all
associations that clinicians accept and on which preventive medicine is based.
Of course, some experts have come to the opposite conclusion about the
effects of media on behavior. The September 2000 FTC report acknowledged
that there are abundant studies on both sides of the issue.
It is possible that, even if passed, the Media Marketing Accountability Act
would be found unconstitutional in the first federal court to hear a challenge
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to it. In one recent case, Lorillard v. Reilly (2001), which involved efforts by
Massachusetts to restrict the advertising of tobacco products, the Supreme
Court stated that retailers and manufacturers have a strong First Amendment
interest in conveying truthful information about their products to adults.
Supreme Court decisions in recent years have tended to expand protection for
commercial speech, even when the advertising in question is for products
recognized as presenting moral hazards.
Marketing to children is not a clear, unambiguous concept. Many
adults watch childrens programming, such as The Wonderful World of Dis-
ney, and more than two-thirds of the audience for MTV consists of viewers
aged 18 or older. The FTC objected to the industry practice of showing movie
trailers for R-rated movies before G- and PG-rated movies. But as Valenti testi-
fied, the R rating does not mean Adult-Ratedthat is the province of the
NC-17 rating. Children are admitted to R-rated movies if accompanied by a
parent or adult guardian. The rating system believes that only parents can
make final decisions about what they want their children to see or not to see.
A Pennsylvania statute banning the practice of showing previews for R-rated
features at G- and PG-rated movies was ruled unconstitutional by a federal
court. Some industry executives responded to complaints about movie trailers
for R-rated movies by asking where the regulation of advertising would stop:
Should R-rated movies be removed from newspaper ads? But Jack Valenti
eventually responded to congressional criticism by promulgating new MPAA
guidelines, including: Each company will request theater owners not to show
trailers advertising films rated R for violence in connection with the exhibition
of its G-rated films. In addition, each company will not attach trailers for films
rated R for violence on G-rated movies on videocassettes or DVDs containing
G-rated movies. This suggests that parent groups have enough clout to
persuade the entertainment industry that it should voluntarily refrain from
advertising R-rated movies in certain venues.
Valenti, representing the movie industry at the Senate hearings on the
Media Marketing Accountability Act, argued convincingly that the proposed
legislation would likely jeopardize the voluntary ratings system on which the
FTC regulatory regime is supposed to be based. As Valenti noted, the bill
immunizes those producers who do not rate their films. Why, he asked,
would sane producers continue to submit their films for voluntary ratings
when they could be subjected to fines of $11,000 per day per violation? A
good question. What seems likely is that Liebermans approach requires the
creation of a different, compulsory ratings system staffed not by unaccount-
able, anonymous industry insiders but by members of the entertainment
industry, child development and public health professionals, social scientists
and parents, as one witness recommended.
If childrens health is the primary concern, there is no reason to expect
such an independent board to stop with rating entertainment for violent con-
tent when there are so many other threats to the health of young people and
so many pressure groups concerned with such health. What would certainly
follow would be calls for adding a ratings category to restrict the depiction of
tobacco and alcohol products. There would also be pressure to address other
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social problems as well, such as eating disorders among teenage girls allegedly
promoted by unrealistically slender actresses. Health-oriented raters might
consider safe sex scenes with condoms more youth-appropriate than sexual
depictions without them. Racial, religious, and sexual stereotyping also present
a threat to the health of children, to be dealt with accordingly.
In Britain and Canada, where age rating has legal force, all kinds of issues,
such as cruelty to animals, racial slurs, and even presentation of controversial
lifestyles can be grounds for restriction. At least in those countries, local
authorities have the final say, an important check on the system lacking in
Liebermans plan to give the FTC regulatory authority.
James Poniewozik NO
The Decency Police
From Time Magazine, March 26, 2005, pp. 2431. Copyright 2005 by Time Inc. Reprinted
by permission.
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that were bleeped out. Now the same words are bleeped routinely (often
barely) all over network TVand go unbleeped on basic-cable networks like FX
and ESPN, let alone Showtime and HBO. In an episode of Foxs since-canceled
Keen Eddie, three men enlist a hooker to arouse a horse to extract semen from
him. The PTC recently protested an episode of NBCs Medium in which the
police burst into a bedroom to find a suspect in bedwith a two-week-old
corpse.
As that recent example shows, it sometimes seems as if the Janet Jackson
aftermath changed very little. It hasbut in scattershot and inconsistent ways.
In November, 65 ABC affiliates refused to air the uncut war movie Saving Private
Ryan because of its profanityalthough it had run without incident twice
before. Its a shame people couldnt see this patriotic film, said former Demo-
cratic presidential candidate General Wesley Clark, criticizing the FCC for wait-
ing until February to rule that the film was not indecent. They deserve an
opportunity to see as much of the unvarnished truth as possible. (Even the
PTC, incidentally, didnt object to Ryans airing.) In February PBS advised mem-
ber stations to air a bowdlerized version of a Frontline documentary about the
war in Iraq because the uncut version also had soldiers swearing.
In the March 7 episode of the sitcom Two and a Half Men, creator Chuck
Lorre inserted a statement, which flashed onscreen for a second, protesting
that CBS had made him trim a scene that showed the naked back of a young
womana common enough sight on crime dramas and, say, shampoo com-
mercials. My problem, he wrote, is knowing that I work in an industry, or
perhaps I should say a culture, that is more comfortable showing a dead naked
body than a live one. Says David Nevins, president of Imagine Entertainment
Television, which produces 24 and Arrested Development: The climate has defi-
nitely changed in a significant way, and the networks are under enormous
pressure.
But though the PTC has a loud voice, just whom they speak for is debat-
able. Last year, in response to viewer complaints, the FCC levied its largest TV
fine ever, $1.2 million, against Fox for an episode of the reality show Married by
America, which featured strippers covered in whipped cream. The commission
said the broadcast had generated 159 letters of complaint. Jeff Jarvis, a former
TV critic who writes the blog BuzzMachine.com, filed a Freedom of Informa-
tion Act request to see the letters. Because of multiple mailings, the letters actu-
ally came from just 23 people, 21 of whom used a form.
In other words, three people composing letters of complaint precipitated
a seven-digit fine. The problem, argues Jarvis, is that the media swallows
[the data] whole, and it takes on a life of its own. There was no flood of letters.
It was a trickle. The PTC strongly denies trying to create an illusory mass of
outraged citizens. Of the 1.1 million complaints filed with the FCC last year,
Winter says, only about 230,000 came from the PTC.
The larger question is, Do the PTC and other decency campaigners sim-
ply want the freedom to find safe zones for their kids? Or do they want to bring
you into the safe zone tooif necessary, by cleaning up shows that you have
chosen to watch? The slogan that greets visitors to the PTCs website is
Because our children are watching. But for some decency advocates, the
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problem is also that someone elses children are watchingits the problem,
which both liberal and conservative parents experience, of being exposed to
secondhand smut. Jack Thompson is a Coral Gables, Fla., attorney who filed
a series of complaints against Stern that resulted in a $495,000 fine against
Clear Channel Communications. A decency hard-linerhe thinks shock jock
Stern should be in jailThompson doesnt buy the argument that parents
should just turn off the TV or radio. It isnt necessarily what we keep our kids
from, he says, but our inability to keep other kids from certain material, who
then share it with our kids in school and elsewhere. Its like dumping toxic
waste in a playground.
regulations there to stand up in court. Id love to see cable and satellite cov-
ered, says conservative Senator Sam Brownback, Republican of Kansas. But I
just think you have limitations.
Yet the mere threat of legislation can create a chill. Law professor Robert
ONeil, director of the Thomas Jefferson Center for the Protection of Free
Expression, calls this regulation by raised eyebrow. If it goes too far, it gets out
of hand. Then the government is at risk of acting beyond its constitutional
powers. And that chill can have effects far beyond what the FCC is empow-
ered to do directly. Says Shield creator Shawn Ryan: There will be things that
we will never see, that are victims of this mind-set. Nobody is really brave
enough to take away the shows that people love. But it will have an effect on
shows that the networks look at and decide arent even worth producing.
Even more daunting to broadcasters is uncertainty. They say they have
no idea what is acceptable now, and the FCC wont spell it out. Contrary to
popular beliefand George Carlins seven-words-you-cant-say-on-TV routine
there are no stone tablets to clarify that thou shalt never utter this word or
show that body part. The FCC will rule on indecency after the factsometimes
twice. At the 2003 Golden Globes, singer Bono of U2 called his bands winning
Best Original Song from a Film f___ing brilliant. In October 2003, the FCC
ruled that the expletive was not indecent, because Bono was not describing a
sex act. The following March, the commission reversed itself, though it did not
fine NBC. After the ABC affiliates passed on Saving Private Ryanwhich uses
the same expletive in the same nonliteral waythe commission said the film
was not indecent because of its critical praise and wartime context.
You dont know where the line is, says John Ridley, a novelist and a TV
and film writer who has written for cable and broadcast, and thats whats
scaring people. To better draw the line, industry sources tell TIME, broadcast-
ers are considering a court test casepossibly even trying to overturn the 1978
ruling that defined the FCCs indecency standard, on the grounds of inconsis-
tency. There are two difficulties that the FCC faces, says a broadcast execu-
tive. One is that extreme [regulatory] positions are going to run into
constitutional problems. The second is inconsistent and vague rulings are
going to run into constitutional problems. Another strategy for networks is to
argue that the existence of the V chipa device, mandated on all television
sets 13 in. or larger manufactured since 2000, that allows parents to block con-
tent considered suspectdemonstrates that there are less intrusive means of
controlling content. The PTC counters that the V chip is not ubiquitous or
widely used enough and that the voluntary ratings system it draws on is faulty.
The FCC also has the power to makes regulatory decisionsfrom mergers
to ownership rulesworth billions to media companies. That alone can be
powerful incentive to self-censor. One proposal by Senator Stevensand a
longtime goal of the PTCsis to make cable companies offer subscribers a
bundle of channels rated according to their content. They could either buy
channels separately or choose only a family-friendly tier of channels. That
would be a boon for viewers who dont want to subsidize MTVs spring-break
parties, but media companies claim it would raise prices and drive smaller
channels out of business.
41707.fm Page 275 Thursday, March 2, 2006 1:15 PM
In any event, it would roil a very profitable business. And so last week
Disney broke ranks with its media brethren and backed FCC regulation of
cableas an alternative to Congress imposing la carte offerings. (Disneys
cable holdings include tamer channels like ABC Family and The Disney Chan-
nel, but its ESPN often lets profanities fly.) Some broadcast executives, mean-
while, have called for decency control over cable so that they could better
compete with cable channels. The greatest hope for those who want to extend
the states power over media may be in the fact that most executives would
rather lose freedom than money.
So Whats Filth?
Given the postelection focus on moral values, indecency has been even
more oversimplified as a red-statevs.-blue-state issue. But it doesnt break neatly
along Republican and Democrat lines. It is one of the few issues capable of
uniting, on one side, Rush Limbaugh and Howard Stern, and on the other,
New York Senator Hillary Rodham Clinton and Pennsylvania Senator Rick
Santorum. If the FCC is strengthened, Limbaugh has argued, what happens
when a future Democratic Administration decides that conservative talk
radio is violence-inciting hate speech? Meanwhile, earlier this month,
Clinton took the stage with Santorum and Brownback to decry indecency in
pop culture and call for a federal study of its effect on children. The issue is
even thorny for Bush, who knows his debt to social conservatives but told
C-SPAN in January that parents are the first line of responsibility. They put an
off button [on] the TV for a reason.
Granted, conservatives and liberals tend to be offended by different
things. Conservatives tend to see a culture glorifying promiscuity and drug use.
Liberals get more concerned about violence and degradation of women. The
right sees the machinations of amoral Hollywood. The left sees soulless
megabusinesses dropping their standards to court the coveted 18- to 34-year-
old male demographic. Obviously, you have an incentive to program material
that will appeal directly to that market, says Michael Copps, a Democratic
FCC commissioner, who argues that the rise of indecency and megamergers are
related. This whole issue of media consolidation goes not only to the quality
of entertainment that we get but the very core of civic dialogue and the collec-
tive decisions we make as a democracy. But members of both camps are con-
cerned about a media market in which whatever sells goes.
James Steyer, a law professor at Stanford University, describes himself as
a progressive parent who lives in San Francisco. That didnt stop him from
founding in 2003 Common Sense Media, which runs a website that rates TV
shows, video games, music, books and websites for age appropriateness. Im
no right-winger or religious ideologue, he says. This is a nonpartisan issue.
Kathleen Richardson of Des Moines, Iowa, is executive secretary of the Iowa
Freedom of Information Council and the mother of three kids, 12, 16 and 18.
Here Im promoting free speech and the values of the First Amendment pro-
fessionally, she says, and yet it drives me crazy that my kids are swimming
around in this pop culture that is becoming a sort of sewer.
41707.fm Page 276 Thursday, March 2, 2006 1:15 PM
But its not only politicians and activists who experience cognitive disso-
nance on indecencyso do everyday citizens. They want protection from
smut yet dont use the V chip. They talk about competing with pop culture to
parent their children yet give kids TVs and computers in their bedrooms. They
rail against sex and violence in entertainment, yetas a group, anywayreward
it and punish the alternatives. The most wholesome new network show of last
fall was CBSs Clubhouse, a sweet drama about a teenage bat boy for a baseball
team, executive-produced by Mel (The Passion of the Christ) Gibson. It was can-
celed by November. Desperate Housewives is still going strong.
In an exclusive TIME poll, more than half the respondents say theres too
much violence, profanity and sex on TV, but most say they arent personally
offended by it and dont want that content banned. Slightly more than half
believe the FCC should be stricter, but 66% say it overreacted to Janet Jackson.
Yet what may seem like confusionor just hypocrisymay also be something
too often missing from the indecency debate: subtlety.
When you talk to people about what bothers them in pop cultureif
anything doesthey tend not to talk about discrete, FCC-finable offenses. They
talk about video games, ads, innuendos, magazine coversthings that the FCC
doesnt police or that are so nebulous and environmental as to be unpoliceable
in a free society. They dont want absolute rules. They want boundaries: they
just want to know where the cultural deep end and the kiddie pool are.
In the classic definition, a conservative is a liberal who has been mugged.
Today some people feel mugged by pop culture. Its not just watching a football
game and getting flashed by a singers breast. Its the unwanted porn e-mail or
the hamburger commercial with a woman lasciviously riding a mechanical
bull. Its watching a sports program with your young child and hearing the
host blurt, A______! Tim Tutt, a single, third-grade teacher in Des Moines,
calls himself a liberal, anticensorship person. But he was furious when he vis-
ited a website for his students and up popped an ad with a sexy blond. Boy,
did I lose control of the class for a moment, he says. Then I felt this conserva-
tive rage within meWhy was that necessary? People care, in other words,
about context as well as content.
POSTSCRIPT
Has Industry Regulation Controlled
Indecent Media Content?
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OntheInternet.fm Page 280 Monday, March 13, 2006 6:26 PM
http://www.nab.org
http://www.ncta.com
http://www.tvb.org
Yahoo Finance
From the site below, click through investing to industries to the industry center
where you can access information on individual companies, industry rivals,
strategies and value, and stock prices. This is an invaluable resource for learning
more about specific firms and their markets.
http://www.finance.yahoo.com
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Media Business
I t is important to remember that media industries are businesses and
that they must be profitable in order to thrive. Changes in ownership
rules have resulted in a new group of media companies and corporations,
but at the same time, very few traditional media systems have failed.
Most have retooled and have focused on smaller, targeted audiences. In
this section we discuss what has changed in traditional media outlets,
and how new special-interest groups and new technologies are changing
the type of media that is available to the public. Are changes to tradi-
tional industries inevitable? What aspects of law, regulation, and
business practices have come together to change the nature of the
media playing field? How likely are new services to survive? Is the
era of mass media now over?
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ISSUE 14
Are Legacy Media Systems
Becoming Obsolete?
YES: Betsy Streisand and Richard J. Newman, from The
New Media Elites, U.S. News & World Report (November 14, 2005)
ISSUE SUMMARY
M arshall McLuhan said it best when he proposed that the content of new
media is always that of old media. In this issue, we examine how older media
forms (legacy media) are responding to newer distribution forms, and how
they may maintain their industries when the nature of digital media is to have
a global reach. But at the same time, our legacy systems have a long history
from which to draw, and we cant count them out just yet.
Each of the selections for this issue focus on a different aspect of legacy
systems. Streisand and Newman take a very specific look at how revenue
drives corporations. In this case, they question how traditional media indus-
tries will have to adapt to new technology, services, and content, and find
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ways to pay for their maintenance through new efforts to find advertising.
The authors also discuss the new competition, like Google, Yahoo, and MSN,
and how these service providers hope to become end-to-end media ecosys-
tems capable of delivering all other forms of traditional media to the home
or individual user unit.
In the second selection, Fisher considers what happened during the
Hurricane Katrina crisis, and discusses how news and media organizations
pulled together to give the rest of the world information about what was going
on. In this case, the Internet was useless in the key areas; the systems around
New Orleans and the Gulf Coast were down and there was no electricity to get
to or from residents. At the same time, the traditional mass media did what
they have always done bestthey united the nation in a common story which
had a devastating impact on so many citizens.
The authors of both of these selections do not make predictions about
how long the present media environment will last. In fact, they all make the
important point that media and culture are always changing and evolving.
When this happens, we can expect to see some surprises with new players on
the scene. For students of media and society, the many possible scenarios of the
future mean that individuals will have to be flexible about career plans and
training. Legacy systems have lasted many decades, but these very businesses
seem to be changing now, at an accelerated rate.
If we think of what the United States will be like in about twenty years
perhaps when you, yourselves are parents of college studentswe can assume
that there will be far more complex media industries, more opportunities, and
more content geared to specialized audiences. At the same time, we will proba-
bly have many more complicated issues to debate about the role of media, the
amount of media, and the understanding of how we use media, as critical
factors for our lives.
These two selections allow us to think more constructively about what
aspects of traditional media systems are likely to survive in the future, but they
also warn us that change is indeed, upon us.
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YES
Betsy Streisand and
Richard J. Newman
From U.S. News & World Report, November 14, 2005, pp. 5462. Copyright 2005 by U.S.
News & World Report. Reprinted by permission.
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Full Speed Ahead Its hard to remember that Google, Yahoo!, and MSN
were barely on the radar screen a decade ago. It was a dial-up world where
only a small percentage of Internet users had high-speed access to the
Web. Traditional media companies, with their film, television, and news
operations, controlled the content universe and determined what was
news, releasing information and entertainment products on a schedule of
their choosing. Today, more than half of U.S. households have high-speed
lines that allow them to easily access and download music and video from
the Web onto an array of devices from laptop computers to cellphones to
iPods. The average person now spends three hours a day on the Internet,
and with the explosion of blogs and social-networking sites, where users
provide free content, the line between consumers and providers has all
but disappeared.
Yahoo! wants to become an end-to-end media ecosystem, says Allen
Weiner of Gartner. They will become the newspaper and radio station and
TV station and also your communications provider.
Competitor Googles audacity appears boundless. The $36 billion
company is plastering help-wanted signs all over the Net and even in
newspapers. It is going ahead with a controversial plan to digitize the
worlds top libraries on its site and is joining forces with NASA to research
such topics as supercomputing, linking up with former rival Sun Micro-
systems to take on Microsoft, and testing an online classified-ad business
that takes aim directly at eBay.
Yahoo!, which pulls together content from a wealth of sources and
whose 400 million unique monthly viewers make it the worlds most vis-
ited Web portal, is expected to post revenues of about $5.3 billion this
year, up 47 percent over 2004, with a fat profit margin in excess of 40 per-
cent. Yahoo! is so hyperfocused on meeting the needs of its users, and it
continues to innovate around them, says Charlene Li, a technology ana-
lyst with Forrester Research. For them, its not just about having the best
content but having the best aggregation of the best content. And now
the portal is giving its own users more control over what goes onto its
thousands of Web pages through an array of user-generated content sites
such as blogs and social-networking sites, where photographs, product
reviews, movie and music recommendations, political opinions, and
other consumer information are posted on the site by users. It has even
put a toe into producing original news and content, hiring TV journalist
Kevin Sites to do online reporting from the worlds trouble spots and add-
ing a bevy of personal finance columnists to its popular Yahoo! Finance
pages.
What the upstarts are doing is turning upside down the age-old rela-
tionship between the brokers of information and their audiences. Remem-
ber when Walter Cronkite was in everyones living room ending his CBS
newscast with And thats the way it is? Now, it isnt somebody else
who programs you anymore, Yahoo! CEO Terry Semel told an industry
audience in New York recently. The consumer is the programmer. All
those folks who used to make those decisions for us, thank goodness
42083.fm Page 286 Thursday, March 16, 2006 6:22 PM
Get Your Clicks The Internet is also helping to rewrite the very rules of
advertising, where companies aimed ads at selected demographic groups
they believed were most interested in buying their products. Tradition-
ally, the focus has been on the outbound message, says Tim Armstrong,
vice president of ad sales for Google. But we think the information com-
ing back in is as important or more important than the messages going
out. For years, demographics has been a religion among advertisers
because it was the only information they had. Now theyre realizing
theres more out there. Google rationalizes that reaching 60 people who
have actually shown interest in a particular product by visiting its market-
ing site or a related blog is much more effective than targeting 600 people
who are in the right age, education, and income bracket to buy the prod-
uct but have not indicated any special interest in it. And because most of
Googles ad-buying clients pay for ads only when users click on them, the
company can precisely measure their effectiveness and charge more for
ads that really work.
The question for the traditional media powerhouses, with their
troves of content, is which role they want to assume: simple providers of
content on whichever portal suits them, or portals unto themselves, offer-
ing search (the biggest magnet for advertising right now), instant messag-
ing, E-mail, and other services directly to their users.
News Corp. is taking the portal approach and plans to add E-mail,
search, and voice services to its Web offerings. Disney, burned from its
Go.com portal venture, is now spreading its money around, investing in
mobile phones, interactive television, and other advertising-supported
websites. Steve Wadsworth, president of Walt Disney Internet Group, says the
company has learned a lot since the Go.com days. Just because some-
thing is cool doesnt mean people will do it, he says. People do change
their behavior, but it happens more slowly than you think and often in
different ways than you expect. The ability to download a movie over
the Internet to your computer doesnt necessarily mean you want to. But
if you can download it onto Apples new video iPod, that may prove more
appealing. In February, the company will launch Mobile ESPN, a cell-
phone service that gives users immediate access to real-time sports scores,
news, columns, fantasy sports team management, and video highlights
they can find on ESPN, which is owned by Disney.
Some of the hottest approaches to the Web, being embraced by new
media and old alike, are sites like MySpace.com, Facebook.com and
42083.fm Page 288 Thursday, March 16, 2006 6:22 PM
Flickr, where users create the content and the online community. The
beauty of user-generated content is that it is free and almost limitless, and
ads can be sold against it. MySpace, for instance, is adding 125,000 new,
mostly teenage users each month, who spend an average of one hour and
40 minutes a month on the site, writing blogs, listening to music, and
viewing each others home pages while browsing ads from the likes of
Nike and other consumer brands. But free content alone wasnt enough to
justify News Corp.s spending more than $500 million for the site, and the
entertainment giant, which owns Fox Broadcasting, has no illusions
about how quickly cool can shift to cold. The great thing about MySpace
is what the users give each other. Theyre the evangelists of the business,
says Ross Levinsohn, president of Fox Internet Media. But we have to
continually give them features and products and the ability to make it rel-
evant, to make it work. We need to keep growing their engagement. To
that end, Fox plans to use MySpace as a giant focus group, testing its new
fall TV pilots online or floating ideas from its hit teen shows American Idol
and The OC and having MySpace users weigh in with their take.
Yahoo!s research shows, for example, that even limited user reviews
of movies, cars, consumer products, and travel experiences are surprisingly
popularand can draw ads. A small number of users give reviews, but large
numbers use those reviews, says James Slavet, who runs Yahoo!s auto and
travel sites. Expert views are really important. But other users opinions are
another angle on making a decision.
Ebert and Roeper, in other words, had better make way for Joe from
Dayton. User content is the core offering of some of the fastest-growing
sites, including Wikipedia and Instapundit. Yahoo! now builds new services
specifically to take advantage of its users proclivity to weigh in. A new
product just rolled out, called Trip Planner, allows travelers to pull many
Yahoo! services, such as airline and hotel reservations, local maps, and
sightseeing guides, into one document they can print out, like a mini
travel guide. They can also go further and ask other users for tips. And
once theyve traveled, users can create public blogs and slide shows of
their trips for others to use. A lot of the time, you dont want a 600-page
guide, says Slavet. You want 10 pages personalized to you.
Blog It Buying into the blogosphere is another way big media companies
old and newcan connect with their users. AOL recently paid a reported
$25 million for Weblogs Inc., a conglomeration of advertising-supported blogs
covering everything from gadgets (Engadget.com) to autos (Autoblog.com).
Although blogs dont typically generate much revenue, blogs are low cost, low
production, and you can get in quickly, says Jim Bankoff, executive vice
president for programming and products at AOL. Blogs also give a big portal
like AOL a way to divvy up its audience for advertisers into influential micro-
communities. If there are three people in the world you want to call up and
ask what they think about a car, those people hang out on Autoblog, says
Bankoff. That said, once a media giant like AOL gets its grip on a blog, the blog
loses its outlaw flavor, and its audience may be next.
42083.fm Page 289 Thursday, March 16, 2006 6:22 PM
In fact, it wont be long before all the new media are old enough that
they start losing their rebelliousness and looking a lot more like their old-
media predecessors, with thousands of employees, big bureaucracies, and
heavy market pressures. Theyre going to start acting like their parents,
says analyst Vogel. And inevitably they will disappoint people, have a
down quarter, and the stock market reactions will be severe.
If history is any guide, that moment could occur anytime. It was
only five years ago that the first round of Web frenzy came to a crashing
end when many Internet stocks (and the companies behind them) lost all
of their value. But there is a crucial difference now: The Internet leaders
today actually are making money, gobs of it, with Google alone sitting on
$7.6 billion in cash. That exceeds the current market value of Knight
Ridderwhat investors currently think the newspaper chain is worthby
a cool $3.5 billion.
41962.fm Page 290 Thursday, March 16, 2006 6:25 PM
Marc Fisher NO
Essential Again
T he levees broke and the city joined the sea, and the cameras bore witness
and the ink-stained scribblers rose up from a vale of troubles to chronicle the
days of the fearful and the forgotten.
In this era of blogs, pundits and shouted arguments, the coming of
Katrina reunited the people and the reporters. In a time of travail, parts of the
media landscape that had seemed faded, yea, even discarded, now felt true.
The hurricane that laid waste to New Orleans and the Gulf Coast hit the
land and its people with Biblical force, sending us in search of ancient verities:
We needed to see for ourselves. We had to hear the stories of the people. We
wanted to know what had happened.
So as the summer of 2005 came to a violent end, journalism journeyed
back, setting aside for a few days the allure of the Internet and the promise of a
nation of citizen reporters. Once again, we understood the power of mass
media, the shared experience of a nation gathering in its living rooms to see
momentous events on television, to feel the satisfaction of reading a newspa-
pers first shot at making sense of difficult and complex times. Web, schmeb:
Without electricity, those who lived in the path of Hurricane Katrina depended
on old battery-powered radios and whatever newspaper they could borrow for
a few minutes from the guy in the next cot.
Katrina, however briefly, took us back to a simpler time. Audiences for the
cable news channels tripled and more, but their combined numbers couldnt
come close to those of any one of the old broadcast networks. The Internet
would come to play an essential and innovative role in bringing people
together, but only in the second phase of the coverage. Those first days were a
time for intrepid TV cameramen to take us into the stench and the sweat, the
anger and the not knowing, the fear of those who seemed abandoned by their
own country. Those first days were a time for newspapers to put aside jitters
about their declining importance and worries about layoffs and cutbacks. The
old papers instead reasserted the comfort and utility of news you could hold in
your hand.
Katrina came so soon after the departure of the Big Three, the TV anchor-
men who had steadied us through the wars, deaths and uncertainties of more
than a generation of American life. Now we entered a crisis for the first time on
From American Journalism Review, October/November 2005, pp. 1922. Copyright 2005 by
American Journalism Review. Reprinted by permission.
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our own in a media cacophony that grows daily in countless new directions.
Though most viewers likely couldnt name the new network anchormen,
we turned to NBC, ABC and CBS anyway, even if the networks themselves
couldnt be bothered to drop regular programming as they had after 9/11.
When the networks trusted themselves enough to serve up straight-
forward reporting, they were essential. ABCs Nightline regained an urgency
it had too often lost during a period of experimentation with softer, long-form
nonfiction. Heres Chris Bury inside New Orleans Ernest N. Morial Conven-
tion Center, clearly exhausted, yet authoritative in his reporting from the place
he called the real hell on earth. Nightlines reporters demonstrated that
stories have their own power, that there is no call for the blizzard of graphics or
the soundtrack of syrupy pop music that other TV producers tacked onto their
coverage. Heres Bury taking us along to see the desperation of a daughter try-
ing to find water for her dying 84-year-old mother. Heres John Donvan from
an underpass on Interstate 10, with people stuck inside their own rescue,
watching as a grandmother is choppered away from her family and asking,
Whos in charge of this whole thing? and letting us hear the answer: We
have no idea.
On CNN, Aaron Browns voice grew ever lower, barely above a mumble,
as he drew tales from strained reporters. A former radio talk host, Brown, more
than most on television, understands the power of sound, and on the evening
when he kept reporter Jeanne Meserve on the phone even as the images of the
day overwhelmed her, the anchorman helped Meserve communicate the grav-
ity of the situation, establishing her humanity even as she maintained her dig-
nity. The wall between reporter and citizen became a bit more penetrable.
There were excesses in those first days as well. On Fox News Channel,
Geraldo Rivera once again demonstrated his desperately mawkish showboat-
ing as he held a black baby in his arms, shouting at Sean Hannity, Let them
out of here! NBC ended its prime-time special with insultingly hokey gospel
music accompanying snippets of video from the scene of devastation. Ignoring
the publics hunger for news from the gulf, the networks brass seemed to mis-
trust anything that could not be sold as entertainment. No network broke into
prime-time programming until the first Wednesday, and even then CBS News
was granted but a half hour for storm coverage.
But at every step along the way, when the bosses let reporters do their
jobs, the results were revelatory. Fox took a leap forward, showing that its
reporters could be tough and critical even of an administration that its corpo-
rate hierarchy supports. Shepard Smith in Louisiana was as aggressive as any-
one on the tube, repeatedly showing viewers how their government had
abandoned its people: We were expecting a naval armada, Smith said that
first Thursday. It hasnt happened. Yet Foxs policy of using its highly parti-
san talk show hosts as news anchors often undermined its best reporting, as
blowhards such as Hannity, Bill OReilly and Greta Van Susteren blurred any
lines between journalism and rant.
But Fox was far from alone in going beyond traditional reporting to con-
front viewers with the extreme gap between the governments claims
(Brownie, youre doing a heck of a job) and the reality on the ground. Its not
41962.fm Page 292 Thursday, March 16, 2006 6:25 PM
clear whether the news media were liberated by the Internet eras emphasis on
opinion and personality, or whether the particulars of this story demanded a
more confrontational approach, but from Nightline to Fox News Sunday,
from the front pages of the Los Angeles Times to the blogs on the Web site of
New Orleans Times-Picayune, reporters got in the faces of the authorities.
Ted Koppel lit into then-Federal Emergency Management Agency Direc-
tor Michael Brown, who mouthed obvious falsehoods at every turn. Koppel:
Dont you guys watch television? Dont you guys listen to the radio? CNNs
Soledad OBrien needled Brown: How is it possible that were getting better
intel than youre getting? Later she asked: Why no massive airdrop of food
and water? In Banda Aceh, in Indonesia, they got food dropped two days after
the tsunami struck. CNNs Anderson Cooper slashed at Sen. Mary Landrieu
(D-La.): Excuse me, senator, Im sorry for interrupting. I havent heard that
because, for the last four days, Ive been seeing dead bodies in the streets here
in Mississippi. And to listen to politicians thanking each other and compli-
menting each other, you know, I got to tell you, there are a lot of people here
who are very upset and very angry and very frustrated.
But as cathartic as such confrontations could be, what connected most
effectively was what much of the blogger world had so derided: firsthand
reporting by professional observers. TV showed the dead bodies; newspaper
reporters found out who they were and how they came to be abandoned on a
sidewalk. With electricity out and cell phones and BlackBerrys dead, TV net-
works brought in satellite trucks and National Public Radio drove down two
RVs to serve its 20 journalists in the area. Reporters relied on the old-fashioned
ways: Philadelphia Inquirer reporter and AJR contributor Natalie Pompilio
rejoined her former colleagues at the Times-Picayune, sleeping on the floor of a
friendly papers newsroom, reporting around New Orleans by bicycle, trying to
find the right balance between collecting information and helping those
around her. Pompilio recounted her experiences for her readers and in an
e-mail to friends, in which she wrote, I was interviewing one man today when
another woman walked up to me, in tears, and said, Can you write down my
name? Because I dont think Im going to make it. Later in the e-mail, she
wrote, For me, this is worse than Iraq. Because there, the language barrier
meant I was always a little bit separate. But I can understand every word people
here say to me and its killing me. Strangers come up to you and beg for water.
In a page-one piece in the L.A. Times, Scott Gold wrote of the woman
who died in a chair, in the middle of the road. Someone covered her with a
tarp and left her there. He described how water is the enemy. . . . It hides
snakes, dead, bloated rats and, in the areas with the worst flooding, untold
numbers of bloated bodies. In that September 2 story, which ended with Gold
alone in his hotel room, crying, the reporter noted that among 23,000 people
he saw at the Louisiana Superdome, he counted four white people.
With a bit of prodding from Slate media critic Jack Shafer, reporters and
commentators latched onto the glaring inequalities laid bare by the storm, the
extraordinary difference that race and class made in how Americans experi-
enced the disaster. TV made clear the black face of the suffering and the evacu-
ation, and print developed the theme, with increasingly compelling work on
41962.fm Page 293 Thursday, March 16, 2006 6:25 PM
the two Americas. A September 7 story on the front of the Wall Street Journal
described how the nations loose network of private schools moved to absorb
the children of the New Orleans elite, while public school students talked of
not returning to the classroom until next year.
Strong accountability reporting popped onto front pages with remarkable
speed. In the Washington Post, Michael Powell and Michael Grunwald
described the role federal flood insurance and congressional pork have played
in encouraging extensive development along highly vulnerable coastlines. In
the Chicago Tribune, Stephen Hedges revealed the frustrations of the crew of a
massive naval hospital that sat off the Gulf Coast, ready to supply water, food
and medical care but stymied by FEMAs failure to act with alacrity.
The Internet made it possible for everyone to join in the game of I told
you so. Almost as soon as Katrinas impact became clear, journalists and readers
alike looked back at an extraordinarily prescient five-part series that the
Times-Picayune had produced in 2002. Its only a matter of time before South
Louisiana takes a direct hit from a major hurricane, the series, Washing
Away, reported. Billions have been spent to protect us, but we grow more
vulnerable every day. Reporters John McQuaid and Mark Schleifstein wrote
that for those who wait, getting out will become nearly impossible as the few
routes out of town grow hopelessly clogged. And 100,000 people without
transportation will be especially threatened.
Far from congratulating itself on its past reporting, New Orleans daily
paper heroically charged ahead through the depopulation of its city and the
loss of its own headquarters. Reporters and editors stayed with the mother ship
until it lost power and filled with water. Then, with its staff dispersed through-
out the region and with help from the New York Times Co.-owned Courier
daily in Houma, Louisiana, Newhouses Times-Picayune posted dispatches on
its Web site, www.nola.com. Readers around the world registered 30 million
page views in a single day, up from the sites average of 6 million per week.
Much of its staff had lost their own homes, but by Friday, the T-P was back in
print, publishing about one-fifth of its usual press run and trucking the papers
to evacuation shelters and to its suburban subscribers.
Such valiant efforts were repeated all along the coast. Knight Ridder execu-
tives, editors and production managers flew in from around the country to help
Biloxis Sun Herald, most of whose staff lost their homes or saw them seriously
damaged. Some of the papers employees and their families slept in the
newsroom, while others moved into RVs that the company put in the papers
parking lot. Knight Ridders Columbus Ledger-Enquirer in Georgia handled
layout and design and printed the Sun Herald until it could get up and running
again. The chains assistant vice president for news, Bryan Monroe, who pitched
in to get the Sun Herald edited and published, wrote of passing out papers in
devastated neighborhoods: Its amazing how grateful people are just to have a
newspaper. It brought tears to my eyes. People were like, Oh, my God!
For evacuees and for those still living along the wrecked coastline, the
craving for information lagged only behind thirst and hunger as desperate
needs. With power out, newspapers and radio provided the only connection to
the outside, the only avenue for morsels of hope and explanations for the
41962.fm Page 294 Thursday, March 16, 2006 6:25 PM
paucity of support. In New Orleans, all but one of the local TV stations were
still off the air 12 days after the storm hit; CBS affiliate WWL, owned by Belo,
managed to stay on, though few in the hardest-hit areas could receive the
signal. WWL reporters courageously moved through the city, gathering stories
about individual neighborhoods that were then pumped via cable TV through-
out Texas so evacuees there could see what was happening back home.
But it was radio that came to the fore in those first two weeks. Most New
Orleans stations were knocked off the air by the storm in what the M Street
Journal, an industry newsletter, called the longest and largest outage of so
much broadcast activity in a large market in U.S. radio history. But after losing
power the first day, Entercom-owned WWL, the citys powerhouse AM news-
talk station, quickly came back on the air under generator power, broadcasting
first from its downtown studios, then from an emergency operations center in
nearby Jefferson Parish and finally from Clear Channel Radios studios in
Baton Rouge. There, in an unusual cooperative venture among competitors,
about 15 stations combined resources to produce one stream of programming
delivered over two AM and four FM frequencies under the name United Radio
Broadcasters of New Orleans. Led by WWLs news staff, the United team kept
up a 24-hour flow of news, talk, call-in shows and coverage of government
statements and news conferences.
It made for riveting radio, and I found myself listening at all hours, in the
car late at night via WWLs booming signal, and online through the stations
Webcast. New Orleans Spanish-language radio stations launched a similar
cooperative effort. It was on United radio that New Orleans Mayor Ray Nagin
gave the emotional interview that embarrassed federal officials into stepping
up their response. And it was on the radio that the people of New Orleans
could hear each other, debating all night long whether it was safe to hold out
in drier neighborhoods, offering tips on how to find food and water, helping
one another find routes out of town.
Many of those who were left behind live on the wrong side of the digital
divide, so radio was their lifeline. But for those who got out on their own, it
was the Internet that provided that link, and on nola.com and wwl.com and
similar sites across the region, tens of thousands of people reached out in
search of missing loved ones. Nolas What Happened to My Neighborhood?
message boards filled with hundreds of firsthand accounts by those who stayed
behind, and thousands of people across the country posted offers on the sites
Homes Available board. At Flickr.com, an enormous archive of hurricane
damage photos grew by the hour, and as power came back on in some places,
bloggers jumped into action, telling their stories and posting photos of their
neighborhoods, churches and homes for friends and strangers alike.
If in the months before Katrina the old media had begun to feel that time
was passing them by, the disaster powerfully demonstrated that Americans still
need professionals who can move into difficult situations, gather information
and dispense it in responsible fashion, with effective storytelling and a clear
grasp of the emotional impact of the days events. The history of media tells us
that new forms rarely replace the old ones; rather, the old media adapt to new
technologies and expectations.
41962.fm Page 295 Thursday, March 16, 2006 6:25 PM
In the first days after Katrina, newspapers suffering from declining circu-
lation and considerable doubts about their future quickly became the gather-
ing points for unmediated conversations among readers that the Web and
bloggers have turned into an important new element of journalism. Although
it has become fashionable to say that no one believes the old mainstream
media anymore, when times get tough, Americans still turn to those institu-
tions that have built up credibility over the course of decades.
In an exploding information universe, everyones role changes, but the
tried and the trusted still have an edge. That, however, is no excuse for doing
things the way weve always done them. Print and TV will retain their more
universal appeal only so long as we remember the primary lesson from this or
any other huge story: When we stay close to the people were writing about,
when we keep our job as simple as possible and go out to find the stories and
report them straight, were doing right.
42081P.fm Page 296 Thursday, March 16, 2006 6:25 PM
POSTSCRIPT
Are Legacy Media Systems
Becoming Obsolete?
F orecasts of the future are often exciting to contemplate, though they may
often give us nothing more than utopian or dystopian visions of what to
expect. Fortunately, there are many writers who have given us a range of ideas
from which to consider the nature of changing media systems. If we were to
make predictions today about what the media environment of the future
holds, we would probably say that most of the technologies will be wireless
(including the Internet), and portable. In fact, some television sets are now
being marketed to be portable, so that one flat-panel TV can be easily picked
up and moved to different parts of the home and attached to other media. You
can already use many cell phones to watch television programs or films, or
even download music. Whats next?
One thing we do know, is that history often repeats itself. For that reason,
some of the readings we recommend for this issue include insights into
innovators, and organizations that were successful under specific social,
cultural, and historical conditions. John Naughtons A Brief History of the
Future (Overlook Press, 2000) chronicles many of the developments and the
innovators who improved the Internet in its infancy and adolescence. Jane
Fountains Building the Virtual State: Information Technology and Institutional
Change (Washington, DC: Brookings Institution Press, 2001) addresses how
human systems and politics will change in the future.
For a couple of sources that address entertainment media, consider Ian
Thompsons electronic resource, Convergence in TV and the Internet, 3rd Edition,
(London: Informa Media Group, 2001), and the special edition of The Annals
of the American Academy of Political and Social Sciences, vol. 597, edited by Eric
Klinenberg (January, 2005). In this publication you will find a variety of articles
dealing with the future changes in gambling, marketing, childrens media,
and more.
On a final note concerning this issue, it might be important to consider
what other social and cultural institutions may have to change to keep pace
with new technology and new media use. Do you think your current college or
university will still operate as it does now? Will the FCC ever be able to keep up
with new communications changes? If so, might some of our Constitutional
rights be evaluated? Will freedom of the press still be a fundamental tenet of
our society when more technologies allow spam and identify theft to prolifer-
ate? Is privacy possible in an increasingly technologized society? Will English
remain the dominant language in the United States when persons of color who
speak other languages become the majority?
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42084I.fm Page 297 Thursday, March 9, 2006 3:51 PM
ISSUE 15
Will the Rise of Christian Media
Significantly Change Media Content?
YES: Mariah Blake, from Stations of the Cross, Columbia
Journalism Review (May/June 2005)
ISSUE SUMMARY
R eligion is probably one of the most controversial issues for a good number
of people, and our current political and social climate has elevated the dis-
course to a new level. Since September 11, 2001, Christian broadcasting has
grown faster than any other type, because it has focused on news and public
affairs programs at a time in which all media has undergone change, and the
very values Americans have held were shaken by the first successful domestic
attack from another group claiming a religious identity. In particular, the rapid
rise of the Christian Broadcasting Network (CBN) has attracted much atten-
tion. As Blake notes, there are now 6 national television networks and more
than 2,000 radio stations controlled by conservative evangelical Christians,
and Sky Angel, a direct-broadcast satellite service broadcasts 36 channels of
Christian radio and television, exclusively.
297
42084I.fm Page 298 Thursday, March 9, 2006 3:51 PM
While Blake cites the tremendous growth in media outlets, Rosin exam-
ines how individuals with Christian beliefs have had an impact on television
and film production in Hollywoodspecifically by addressing the goals of Act
One, an organization that cultivates screenwriters and media professionals. She
claims that just because individuals have Christian beliefs, it doesnt mean that
they dont also fit into the mainstream of traditional media production.
There has always been religious presence in media. Virtually every reli-
gion, large or small, has some print outlet or outlets, and you can flip through
radio or television listings daily and see small-format shows that discuss reli-
gion, provide religious services, or enhance religious studies. These programs
have never tried to be anything but religious in nature, and while they may
have proselytized, they had an overt message.
Even the earliest days of radio and television broadcasting had religious
personalities who commented on politics and culturebut the big change in
recent years has to do with the type of programming that is both ideological
and interpretive, and that looks similar to secular, mainstream media. When the
anchors and reporters are not differentiated from others by clerical garb, or
when the Bible is not specifically cited, it may be more difficult to understand
the motivations behind opinions or interpretations. Since mainstream media
has also begun to rely more on opinion and ideology, audiences are left with
having to think more about media content that is not objective or free from
philosophical or religious ideas. Perhaps it could be said that mainstream media
has begun to resemble faith-based media, and faith-based media has come to
resemble mainstream media. Blake and Rosin feel that there should be faith-
based media, but each claims that the messages are definitely not neutral. The
difference though, is in the message of the religious broadcasters of the NRB,
and their philosophy compared to other Christian sects.
One wonders whether ideologically free media can exist in todays
marketplace. Is faith-based media really any different than corporate-controlled
media? Do different networks, stations, or programs specifically hide their
agendas, or does it matter if they do? Isnt a media marketplace with different
voices and ideologies important so that viewers and listeners have a choice?
Doesnt faith-based media have a right to exist?
The selections in this issue are bound to prompt many discussions about
media content and how the media represents social values. What does the rapid
rise of Christian media tell you about valuesor what values are supported in
Christian media? How widespread are these values for people throughout the
United States? Is the rise of Christian broadcasting an example of how traditional
media is becoming more targeted to special interest audiences?
298
41706.fm Page 299 Thursday, March 16, 2006 6:33 PM
I ts the first Tuesday of April. In Washington, D.C., the magnolia trees are
blooming, tourists crowd the sidewalk cafs, and Congress has just returned
from its spring recess. CBN News has chosen this time to unveil its new and
greatly expanded Washington bureau in the Dupont Circle area, where many
major networks have their local headquarters; the three-story brick fortress that
houses the Washington operations of CBS News is less than a block away.
CBNs new digs are abuzz with activity. The Republican Senator Trent Lott
came by for an interview earlier in the day, as did Jim Towey, who directs the
White House office of faith-based initiatives. Now Lee Webb, the CBN anchor
in from Virginia, sits behind the desk in one of the studios preparing to deliver
the networks first half-hour nightly newscast from this gleaming set. Behind
him is a floor-to-ceiling world map illuminated in violet and indigo and a
screen emblazoned with CBNs logo. At his side, just beyond the cameras view,
sits a squat pedestal that holds a battered American Standard Bible. Webb low-
ers his head and folds his hands. Father, we are grateful for todays program,
he says. We pray for your blessing. We ask that what were about to do will
bring honor to you. Then the cameras roll.
To many peopleespecially in blue-state AmericaGod, news, and
politics may seem an odd cocktail. But its this mix that fuels much of
CBNs programming.
CBNs flagship program, the 700 Club with Pat Robertson, is familiar to
many Americans. But few outside the evangelical community know how large
the network isit employs more than 1,000 people and has facilities in three
U.S. cities as well as Ukraine, the Philippines, India, and Israelor how diverse
its programming. And CBN, or Christian Broadcasting Network, is just one star
in a vast and growing Christian media universe, which has sprung up largely
under the mainstreams radar. Conservative evangelicals control at least six
national television networks, each reaching tens of millions of homes, and vir-
tually all of the nations more than 2,000 religious radio stations. Thanks to
Christian radios rapid growth, religious stations now outnumber every other
format except country music and news-talk. If they want to dwell solely in
this alternative universe, believers can now choose to have only Christian
programs piped into their homes. Sky Angel, one of the nations three
From Columbia Journalism Review, May/June 2005, pp. 3239. Copyright 2005 by Columbia
Journalism Review. Reprinted by permission.
299
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political clout. Its aggressive political maneuverings have helped shape federal
policy, further easing the evangelical networks rapid growth. In 2000, for
instance, the Federal Communications Commission issued guidelines that
would have barred religious broadcasters from taking over frequencies desig-
nated for educational programming. The NRB lobbied Congress to intervene,
at one point delivering a petition signed by nearly half a million people.
Legislators, in turn, bore down on the FCC, and the agency relented.
At least one mainstream media mogul has taken note of religious broad-
casters political might. In 2002, Rupert Murdoch met with NRB leaders and
urged them to oppose a proposed Echostar-DirecTV merger, which they did.
After the FCC nixed the deal, Murdochs News Corporation bought DirecTV
and gave the NRB a channel on it.
The NRB has taken a number of steps to ensure it remains a political
player. The most dramatic came in 2002, after Wayne Pederson was tapped to
replace the networks longtime president, Brandt Gustavson. He quickly
ignited internal controversy by telling a Minneapolis Star Tribune reporter that
he intended to shift the organizations focus away from politics. We get associ-
ated with the far Christian right and marginalized, Pederson lamented. To
me the important thing is to keep the focus on whats important to us spiritu-
ally. That didnt sit well. Soon members of the executive committee were
clamoring for his ouster. Within weeks, he was forced to step down.
Frank Wright was eventually chosen to replace Pederson. He had spent
the previous eight years serving as the executive director of the Center for
Christian Statesmanship, a Capitol Hill ministry that conducts training for pol-
iticians on how to think biblically about their role in government. Wright
acknowledges that he was chosen for his deep political connections. I came
here to re-engage the political culture on issues relating to broadcasting, he
says. The rest is up to individual broadcasters.
As the NRB has grown larger and more powerful, so have the broadcasters
it represents. Over the last decade, Christian TV networks have added tens of
millions of homes to their distribution lists by leaping onto satellite and cable
systems. The number of religious radio stationsthe vast majority of which are
evangelicalhas grown by about 85 percent since 1998 alone. They now out-
number rock, classical, hiphop, R&B, soul, and jazz stations combined.
Despite their growing reach, Christian networks still lag behind many
secular heavyweights when it comes to audience size. About a million U.S.
households tune in daily to each of the most popular Christian television
shows; about twenty times that number watch CBSs top-rated program, CSI.
Likewise, Christian radio stations draw about 5 percent market share, on aver-
age, while regular news and talk stations attract triple that percentage. But
more and more people are tuning into Christian networks. Christian radios
audience, in particular, has climbed 33 percent over the last five years, thanks
in large part to the emergence of contemporary Christian music. No other
English-language format can boast that kind of growth.
The goal of a more diverse program lineup is to attract larger audiences.
CBNs founder, Pat Robertson, who started this trend in the late 1970s by
converting the 700 Club into a 60 Minutes-style magazine, says he originally
41706.fm Page 302 Thursday, March 9, 2006 3:54 PM
considered making it a music showcase. But he decided news and talk would
bring more viewers. News provides the crossover between religious and secu-
lar, and it bridges the age gap, he explains. Robertson continues to see news
and current affairs as a means to an end. If you buy a diamond from Tiffanys
the setting is very important, he says. To us, the jewel is the message of Jesus
Christ. We see news as a setting for whats most important.
After remaking the 700 Club, Robertson went on to launch the first
Christian radio news network, called Standard News, in the early 1990s. It was
later purchased by Salem Radio. Over the next several years, American Family
Radio, USA Radio, and Information Radio Network unveiled news operations.
All of them, except American Family Radio, syndicate their news program-
ming. And theyve been picking up affiliates at a lightning pace, even as regular
news has been dropping off the radio dial. Salem Communications, which
started with around 200 stations, now airs on 1,100seven times as many as
broadcast National Public Radio programs. USA Radio, which in the beginning
had just a handful of news affiliates, now has more than 800. Its news also can
be heard on two XM Satellite Radio stations and Armed Forces Radio. USA
Radios rapid growth is due, in part, to the fact that many mainstream stations
are picking up its programming.
Christian radio news networks experienced their largest growth spurt in
the months after September 11. That was also when CBN launched News-
Watch, the first nightly Christian television news program. The show is on
three of the six national evangelical television networks, as well as regional
Christian networks and the ABC Family Channel. FamilyNet TV, part of the
Southern Baptist Conventions media empire, followed suit in 2004 by hiring a
news staff. And at the 2005 NRB convention, Christian television networks
from around the world joined forces to form a news co-op. They intend to pool
footage and other resources as a means of improving coverage and helping
more Christian stations get into the news business.
Many Christian broadcasters attribute the success of their news opera-
tions to the biblical perspective that underpins their reporting in a world made
wobbly by terrorist threats and moral relativism. We dont just tell them what
the news is, explains Wright of the NRB. We tell them what it means. And
thats appealing to people, especially in moments of cultural instability.
Its Good Friday. The NewsWatch anchor Lee Webb is sitting behind his
desk in CBNs Virginia Beach headquarters, describing the events of the day to
people across America. Webba wiry man with dark eyes and a white kerchief
peaking out of his breast pocketspent much of his career in local television.
He delivers the news with an air of cultivated neutrality.
Today he begins with a story on Terri Schiavo, the brain-damaged Florida
woman whose story not only riveted America, but was seized by Congress and
the White House. Her feeding tube had been pulled a week earlier and, Webb
tells his viewers, shes succumbed to the ravages of dehydration. He says she
has flaky skin, a parched mouth, and sunken eyes, and now resembles
prisoners in concentration camps, according to her brother. Whether or not
her lips and skin have actually dried out will become a matter of debate in the
mainstream media, with Schiavos parents contending that they have, and her
41706.fm Page 303 Thursday, March 9, 2006 3:54 PM
husbands lawyer insisting that they havent, and that she is not suffering. But
this debate will never enter CBNs coverage.
Next, NewsWatch cuts to an interview with Joni Eareckson Tada, a wheel-
chair-bound woman whom Webb bills as a disability rights advocate. She
warns that the Schiavo case will affect thousands of disabled people whose
legal guardians may not have their best wishes at heart. Tada, in fact, runs
an evangelical ministry and hosts a popular Christian radio show. Webb closes
the segment on a revealing, if lopsided, note, announcing that the pro-life
community says the Terri Schiavo case is proof positive that the country has a
problem when it comes to activist judges.
The CBN report echoes hundreds of others that have run on Christian
radio and television networks. While Terri Schiavos name appeared in the
mainstream national media only sporadically before this year, her case has
been a top story on Christian news and talk programs for much of the last
three years, as it combines two issues that are of critical importance to religious
conservativesthe power of the courts and the sanctity of life. Much of the
coverage on Christian networks has distorted Schiavos condition by indicating
she retained the ability to think, feel, and function. Some newscasts reported as
fact her parents contested claim that she tried to utter the words I want to
live before her feeding tube was pulled for the last time. Others, like Janet
Folger, host of the radio and TV call-in show Faith2Action, described Schiavo as
actually sitting up and talking. Evangelical pundits also demonized Schiavos
husband, Michael, and the Florida judge George Greer, who presided over the
case, referring to them as murderers and invoking holocaust rhetoric. Indeed,
Christian broadcasters seemed to set the tone for the emotional language that
would burst into the mainstream media and the halls of Congress during
Schiavos final days.
Schiavos parents welcomed the Christian broadcasters attention.
Months before they became the stuff of nightly news they were blazing a trail
through the Christian talk show circuit. They also attended the NRBs 2005
conference, held in mid-February, to help build momentum for a grass-roots
campaign to keep their daughter alive. By then they had already seen proof of
the Christian broadcasters power. D. James Kennedywho, in addition to
hosting several talk shows, heads a lobbying organization called the Center for
Reclaiming Americaboasted at one point that he was collecting 5,000 signa-
tures an hour for a Petition to Save Terri Schiavo. Other leaders, including
James Dobson, perhaps the most influential evangelical host, shut down
phone lines within Governor Jeb Bushs office by urging their millions of con-
stituents to call.
After the Schiavo story, NewsWatch carries one about Secretary of State
Condoleezza Rices visit to China. Rice is shown climbing off the plane in
Beijing, posing for grip-and-grin shots with President Hu Jintao, and respond-
ing to a reporters question about Chinas record on religious freedoms. Then
the report veers into the plight of Chinas house churches. The narrator details
how those who worship in places other than state churches continue to suffer
severe persecution. Images on the screen show people singing hymns in a
dusty courtyard, then a man preaching to a crowd of people who sit huddled
41706.fm Page 304 Thursday, March 9, 2006 3:54 PM
on a living room floor. The front door is flung open, and the light pouring in
lends the scene an otherworldly glow.
Evangelical networks focus a great deal of attention on stories involving
persecution of the faithful. They have, for instance, kept a close eye on the con-
flicts that have rocked Sudan, including its Darfur region. Government-backed
militias there have been marauding villages, driving millions of black Africans,
many of them Christians, from their homes. More than 200,000 people have
died as a result. Mainstream coverage has been sparse, given the conflicts
human toll.
Christian broadcasters also tend to home in on stateside skirmishes
involving Christians that are off the mainstream medias radar. This includes
the case of eleven evangelicals who were arrested in 2004 while picketing Out-
fest, an annual gay pride event that sprawls across eight Philadelphia city
blocks. The protesters, led by Michael Marcavage, a confrontational evangelical
crusader and founder of Repent America, were told by the police to leave.
When they refused, they were arrested. Four of the eleven were charged with,
among other things, fomenting a riot, criminal conspiracy, and ethnic intimi-
dationas Philadelphia calls hate crimes.
The story got virtually no mainstream national coverage. But Christian
news networks picked up on it promptly, and a number of evangelical talk
show hosts discussed it at length. Much of the conversation revolved around
the potential pitfalls of hate-crime laws, which stiffen penalties for offenses that
are motivated by race or sexual orientation. Evangelical pundits argued that
such laws threaten to criminalize Christianity, especially when theyre
extended to speech.
After the segment on Chinese house churches comes a special Good
Friday package. This includes a tour of Jerusalem and an interview with Mel
Gibson, who released a less-bloody version of The Passion of The Christ several
weeks earlier. Webb tells viewers, In light of its re-release CBN News visited
many of the places where The Passion actually took place. He then introduces
the reporter Chris Mitchell, who works out of CBNs only international bureau,
in Jerusalem. Mitchellperched on the Mount of Olives surrounded by
sweeping views of the cityinvites viewers to tour the sites of the biblical
drama that changed the world. Soon hes strolling through the Garden of
Gethsemane, the dense olive groves where Christ is said to have prayed on the
night of his arrest, and touring the Sisters of Zion Convent, which houses the
paving stones where some believe Jesus stood before Pontius Pilate. He contin-
ues on to the Via Dolorosa, down which Jesus carried the cross. The narrow
street, which wends its way through the old Jerusalem, is now thronged with
tourists. Mitchell interviews some of them about the profound experience of
visiting Jerusalem after seeing The Passion. When you see the movie, you
internalize it, says one woman, who weeps as she speaks. Then you come
here and see the street where he walked, the place that he was, and youre just
thankful. Youre just so thankful for his grace and his mercy, his forgiveness
and for the price that he paid.
Such intimate expressions of faith are scarce in mainstream media, even
though faith underlies many global conflicts and guides the choices made by
41706.fm Page 305 Thursday, March 9, 2006 3:54 PM
pundits have long proclaimed that our nation is in moral tatters, and blamed a
series of court decisionsamong them Roe v. Wade and the 1962 ban on school
prayerfor unraveling our mores. But the raging battle over President Bushs
judicial nominees and the prospect of a Supreme Court vacancy have pushed
the issue of the out of control judiciary to the top of their agenda.
In recent months, evangelical broadcasters have dedicated program after
program to bemoaning judicial tyranny, and urging audiences to agitate for
the nuclear optionchanging Senate rules so Democrats can no longer fili-
buster and thereby block nominees they oppose. The judiciary was also front
and center during opening week at the networks new Washington bureau. A
parade of senatorsall of them Republicanmade their way into the studio,
to go on camera advocating the nuclear option. During his interview, broad-
cast as part of NewsWatchs inaugural Washington, D.C., program, Trent Lott
stood with studio lights glinting off the American flag pin on his lapel, and
held up a scrap of paper with a list of senators names and how they intended
to vote on the initiative. The tally seemed to be stacking up in his favor. Pat
Robertson, who interviewed Lott, asked no tough questions and offered not
even a passing nod to opposing viewpoints. Instead, Robertson scored Demo-
crats for trying to eliminate religious values from America by blocking the
appointment of conservative judges. All the while, the dizzying blend of God,
news, and politics that he has crafted and honed was bouncing off satellites,
winding through thousands of cable systems, rippling over the airwaves, and
glowing on television screens across America.
42182.fm Page 308 Thursday, March 9, 2006 3:56 PM
Hanna Rosin NO
Can Jesus Save Hollywood?
From The Atlantic Monthly, December 2005, pp. 161162, 164168. Copyright 2005 by Atlantic
Monthly Group. Reprinted by permission.
308
42182.fm Page 309 Thursday, March 9, 2006 3:56 PM
movie The Passion of the Christ last years biggest surprise. Recently the enter-
tainment TV show Inside Edition invited Nicolosi to be a guest. When I first
came [to Hollywood], I never thought Id be on Inside Edition, she confessed to
the host before the show. Didnt you know? he replied. Christian is the
new gay.
Gibsons movie was a catalytic event in Hollywood. Just after The Passion
of the Christ opened, last year, major studios greenlighted additional religiously
themed projects, including The Exorcism of Emily Rose and The Chronicles of
Narnia: The Lion, the Witch and the Wardrobe, Disneys adaptation of the C. S.
Lewis classic, which [opened on December 9, 2005] and is being hyped as one
of this seasons blockbusters. Insiders jokingly refer to the movie as the $150
million titheHollywoods biggest gift to Christians since Cecil B. De Milles
The Ten Commandments. Because of their religious undertones, the Narnia books
are considered to be required reading in the modern evangelical household, and
many Christians regard Lewis as the greatest writer of the past century. Disney
and its collaborator Walden Media are intent on reaching this audience. They
hired Motive Marketing, the company that promoted Passion, to do out-
reach to churches, and held a publicity event for thirty faith-based groups in
an attempt to create buzz for the film. The director, Andrew Adamson, checked
religious symbolism with Douglas Cresham, C. S. Lewiss stepson, to ensure
that The Chronicles of Narnia didnt portray anything theologically incorrect.
Expectations among evangelicals run so high that the studio has had to
explain, with great delicacy, why the movie is not, in fact, presented as explicit
Christian allegory. To me, the books didnt overwhelm with any religious or
spiritual references, Adamson says, though he acknowledges that such ref-
erences are there if you look for them. The Christian press closely tracked
Adamsons search for the actor who would supply the voice of Aslan, the lion.
In the novels his life parallels the Resurrection story, and Christians wanted
Adamson to hew to the characters Christlike aspects. Ultimately, Adamson
explains, he opted not to make Aslan too omnipotent, because then he
would be inaccessible. He says, Those who want to look deeper can find
more in the story. Those who dont want to look deeper can just enjoy it.
So far Hollywoods gamble on the Christian audience is paying off. The
Exorcism of Emily Rose (a sort of The Exorcist for religion majors that pits faith
against rationalism and takes the side of the Catholic priest) was the countrys
top-grossing movie when I visited in September, earning $30 million in its
opening weekend. Its director, Scott Derrickson, is a graduate of the evangelical
university in Los Angeles, Biola, and guest teaches at Act One. The following
week Emily Rose lost the top spot to Just Like Heaven, a movie that plays the
priest-exorcist for cheap laughs but is generally sympathetic to the idea of a
spirit world. All over Hollywood, in fact, spirits and angels were rising up on
billboards touting the new fall TV season: Ghost Whisperer, Medium, Three
Wishes. And while you cant quite call it Christianity, its a clear sign that
Hollywood is enthralled with the realm beyond.
When Nicolosi started Act One, in 1999, CNN called her up for an inter-
view. She couldnt get any member of her faculty to speak on the air. They all
thought it would cost them their other jobs, she says. Nicolosi refers to the
42182.fm Page 310 Thursday, March 9, 2006 3:56 PM
Christians who had been working in Hollywood for some time as the first wave
on the beach. They included Ron Austin, a writer for the television shows
Charlies Angels and Mission Impossible, and Jack Shea, the former president of the
Directors Guild of America. Back then people used to joke with Nicolosi that it
was a sin in Hollywood to admit you went to church. At the time, Christians
were portrayed on TV and in movies primarily as irritating neighborhood goof-
balls (Ned Flanders on The Simpsons), slick phonies (the priest on The Sopranos),
even murderers (Cape Fear).
Then, after 9/11, the industry started to change. Studio heads began ask-
ing for movies that were spiritual even if not explicitly religious. Around this
time the Act One faculty started coming out of the closet, as Nicolosi puts it.
Ralph Winter, the producer of X-Men and Fantastic Four, and Tom Shadyac, the
producer of Bruce Almighty and Patch Adams, began speaking at the handful of
new Christian film festivals. Writers on popular TV shows such as Buffy the
Vampire Slayer and Charmed began to feel comfortable casually mentioning to
colleagues that they were going to church. They were the second wave.
Daniel Roemers generation makes up the third. They have no interest in
this conversation about how one reconciles ones Christianity with Hollywood,
Nicolosi told me. They think its like asking why a Latino or a gay person
should be in Hollywood. You can see the shape of this emerging generation of
Christians in the hundreds of applicants to Act One: a pastors wife and former
teen country singer who wants to write culture shaping, commercially suc-
cessful TV shows and films; an evangelical marooned at Harvard; a woman
who used to work in the White House Office of Faith-Based Initiatives. This
generation grew up worshipping God and Quentin Tarantino (the latter some-
times secretly). They are the cinematic wing of what the sociologist Alan Wolfe
calls the opening of the evangelical mind, a cultural renaissance among
conservative Christians. Though their parents may have taught them to take
refuge in a parallel Christian subculture, the movies these people found in
Christian bookstores bored and embarrassed them. To be accepted at Act One
you have to believe that Jesus is a real presence in your life. But the worst insult
you can deliver there is to say that a movie reminds you of such notoriously
low-budget Christian schlock as the Left Behind series and The Omega Code, or
that the dialogue sounds like Christianese.
Many members of this generation are ahead of the broader evangelical
culture. But already Christian institutions are popping up to support them.
Biola once forbade its students from watching films of any kind; now it has a
film department, as does Azusa Pacific University, an evangelical school
just outside Pasadena. In 2002 Pat Robertsons Regent University opened a
performing-arts center with film and animation studios, two screening
theaters, and a back lot. Two years later George Barna, a respected evangelical
pollster and researcher, had a revelation: he decided that film had more influ-
ence on parishioners than church, and he started Barna Films, an arm of his
Christian media company. Philip Anschutz, a devout Christian and the billion-
aire founder of Qwest Communications, founded the Anschutz Film Group
last year; it includes Walden Media, Disneys partner in The Chronicles of Narnia.
(Anschutz produced last years Oscar-winning Ray [2005], in which he insisted
42182.fm Page 311 Thursday, March 9, 2006 3:56 PM
on excising Ray Charless cursing and womanizing.) Christians can now choose
from among a dozen Hollywood prayer groups, including the Hollywood
Prayer Network, dedicated to building an army of talented professionals to
change Hollywood from the inside out.
Despite the recent thaw in relations between Hollywood and Christians,
the spiritual struggle of most evangelicals in the industry continues. Nicolosi
receives letters from Christians horrified that her faculty includes writers for
Buffy the Vampire Slayer and That 70s Show, and that she uses American Beauty, a
movie about a father who lusts after his daughters friend, as a teaching tool.
Scott Derrickson, who also directed the horror film Hellraiser V draws criticism
from Christian Web sites for dwelling in the darkness. He defends horror mov-
ies as the genre that deals most directly with good and evil, saying that it
not only allows but also often demands a religious or spiritual point of view.
Derrickson has also drawn criticism from the left. After the release of The
Exorcism of Emily Rose he was frustrated that what he considers a nonpolitical
movie was nonetheless dragged into the culture wars by various reviewers. One
called it Karl Rove cinema. That was crushing to me, says Derrickson, who
describes himself as anti-Bush and anti-right wing.
Many younger screenwriters prefer comic-book movies for much the
same reason that Derrickson is drawn to horror. Theyre full of heroes and
villains, says Leo Partible, a contributor to the book The Gospel According to
Superheroes.
On a recent Tuesday night a group of about twenty Act One students
gathered for a lesson on pitching ideas to studios. The aspiring filmmakers sub-
mitted their ideas anonymously, on little slips of paper that filled a huge glass
bowl. Amy Snow, a graduate of Pepperdine University who won the prestigious
Disney Screenwriting Fellowship, and Lee Batchler, who wrote Batman Forever,
selected pitches to read aloud; for each pitch students held up a green card for
yes, a yellow one for not sure, or a red one for no. The ideas started to
flyfor reality shows based on Queer Eye for the Straight Guy; episodes of Gilmore
Girls, Scrubs, Arrested Development, and Curb Your Enthusiasm; movies that were
spy thrillers, fantasies, romantic comedies. Ideas featuring Christian characters
were occasionally mentioned but received no more attention than any others.
Someone wanted to do a show with a born-again plot line. I dont know
about this evangelical-Christian thing, someone said skeptically. Is it supposed
to be an indie film or something?
Afterward I mentioned to Chris Riley, Act Ones director of writing pro-
grams, that the pitch session sounded like those at any other film school:
people liked the edgy, original ideas and rejected the tired ones. If I hadnt
known this was a Christian screenwriting program, I told him, I never would
have guessed. I meant it as a compliment, but he didnt entirely take it as one.
Thats something we really think about here, he said.
Nicolosi gets the most heat for having on her staff Dean Batali, one of the
lead writers for That 70s Show, a long-running sitcom thats literally about sex,
drugs, and rock-and-roll. Batali doesnt need anyone to tell him hes living in
Satans vineyard. He is a prime example of the kinds of compromises a
Christian has to make when he becomes successful in Hollywood. I can make
42182.fm Page 312 Thursday, March 9, 2006 3:56 PM
an argument that this show is degrading the culture, he told me, and he men-
tioned that the Parents Television Council, a watchdog group many Christian
parents trust, routinely gives his show a red light, signifying that it may
include gratuitous sex, explicit dialogue, violent content, or obscene language,
and is unsuitable for children. But, he says with resignation, this is where
God put me.
Batali, forty-one, could pass for a midwestern pastor. Hes friendly and
clean-cut, and tucks his shirt into his jeans. His office is decorated with draw-
ings by his two kids and with considerable Winnie the Pooh memorabilia. On
his desk is the first line of a script thats about to be filmed: Fez wakes up in
bed with a 45-year-old woman. On the other side of his desk is his Bible,
which he reads every day at worka habit his fellow writers definitely think is
weird. Down the hall from his office is a door marked HOT GIRLS CLUB, a
reference to a juvenile running joke on the show.
I sit in a room full of profanity and blasphemy all day long, Batali
explained. When he pitches his own episodes, he tries to steer away from sex.
If hes given a sex scene to write, he doesnt get into the mechanics the way
another writer would. Instead he uses wordplay. Does that change the culture
and bring more people to the God of Abraham? No. But its a tiny grain of
salt. One time, he told me, four characters had a fascinating discussion
about God. But they were high on marijuana.
Batali is frustrated with Hollywood types, because most of them have
never heard of a church youth group, even though nearly half of American
teens belong to one. But hes also frustrated with his fellow churchgoers. Its
just trap, he complains. We claim to serve such a wonderful God whose
people cant write a scene or paint a painting. What Tony Kushner did for
gays and Eve Ensler did for feminists some Christian writer ought to do for his
own group, he says. Wheres the Christian Vagina Monologues? Hes aware of
how ridiculous that sounds, but means it nonetheless. Batalis plan is to build
enough of a reputation that he can eventually pitch his own drama pilot with
plenty of funny, three-dimensional Christian characters.
After the script reading at Act One the actors headed off home or to their
late-night bartending jobs. Roemer, his co-writer Ron Fernandez, and his pro-
ducer, Craig Detweiler, were left behind. Detweiler runs Biolas film department
and is giddy about Roemers script. He says it represents the best of this new
generation of Christian filmmakers, the generation hes trying to moldits
Napoleon Dynamite with soul, a Donnie Darko that found the light. The problem
is always the same, though: where to get the money.
In the future imagined by Batali and Nicolosi this wont be a problem.
Every Hollywood studio will have an Anschutz in the making, a Christian
executive looking to help one of his own. Every channel will have its Christian
version of Will & Grace, some sitcom set in a megachurch or a Catholic
high school. Christians will be like Jews, like African-Americans, like gay
people in Hollywood: just another minority looking back and laughing at the
time when they couldnt even get a job in the mailroom.
42084P.fm Page 313 Thursday, March 9, 2006 3:57 PM
POSTSCRIPT
Will the Rise of Christian Media
Significantly Change Media Content?
313
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ISSUE 16
Is Big Media Business
Bad for Business?
YES: Ted Turner, from My Beef with Big Media: How Gov-
ernment Protects Big Mediaand Shuts Out Upstarts Like Me,
Washington Monthly (July/August 2004)
NO: Michael K. Powell, from Yes, The FCC Should Relax Its
Ownership Rules, Congressional Digest (October 2003)
ISSUE SUMMARY
S ince the 1980s, the U.S. media industries have undergone a shift in a) the
economy within which the media industry functioned, b) the technology
through which media are distributed, and c) the regulatory philosophy
through which media are viewed by government and the public. At the same
time, changing national and global economies offered other challenges. Even
while media corporations were subject to extreme pressures for financial per-
formance, they were experiencing a decline in viewer loyalty and an increase
in sources of media that led to market fragmentation. Pressure to create larger
corporate entities and changes in the ownership rules made by the Tele-
communications Act of 1996 opened the market for substantial restructuring,
in which acquisitions, mergers, and takeovers abounded. Although the restruc-
turing of the U.S. media industry is still very much underway, the effects are
314
RPNUWgL>>n>QOS>>rJ>k>WJ>PNNT>>RXNT>nk
clear: the U.S. media is much more consolidated. It is easy to expect that the
industry will continue to respond to financial performance demands with
ongoing efforts to consolidate, cluster properties, gain market power within
local and regional operational areas, and capture synergies through vertical
and horizontal integration.
As part of the 1996 Telecommunications Act, Congress mandated that
the FCC review its broadcast ownership rule to determine whether any of
such rules are necessary in the public interest as a result of competition.
In 2003 the FCC voted to loosen ownership regulations. See these original
ownership rules outlined at http://www.fcc.gov/cgb/consumerfacts/
reviewrules.html. Proposed changes included allowing a company to own
both a newspaper and TV or radio station in the same market. It also proposed
allowing a company to own 2 or 3 stations in a market, depending on market
size. Another decision allowed a single company to own enough local stations
to reach 45% of U.S. households, up from 35% previously. Congress scaled this
back to 39%.
There was a storm of protest over these changes, so much so that Con-
gress stepped in and created regulation concerning television ownership, and
the FCC withdrew some of its other suggestions. These protests focused on the
problems of a media system defined by commercial and corporate concerns,
and the implications for diversity, localism, and quality. Ted Turner makes
these claims, but his main argument is that big business is bad for media busi-
nesses. Turner argues that small, emerging corporations have to innovate to
succeed. They are quicker with new technologies and new ideas. They take
risks that larger conglomerates wont touch. If these independents are squeezed
out, the industry suffers. If the publicly traded conglomerates shape what we
see, both the economy and the quality of public life will suffer.
Ex-FCC Chairman Michael Powell argues that current media systems give
us more media, more diversity, more choices and more control than ever
before. Moreover, these conglomerates can protect viewpoint diversity,
enhance competition, and foster localism. He argues that we have very little
evidence that the proposed rule changes would have negative consequences
and that corporations are responsive to social needs. Even though the public
has repudiated this plan, it very clearly outlines the perspective of big business,
which continues its pattern of consolidation.
315
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From The Washington Monthly, July/August 2004. Copyright 2004 by Washington Monthly.
Reprinted by permission.
316
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publicly traded conglomerates. The economy will suffer, and so will the quality
of our public life. Let me be clear: As a business proposition, consolidation
makes sense. The moguls behind the mergers are acting in their corporate
interests and playing by the rules. We just shouldnt have those rules. They
make sense for a corporation. But for a society, its like over-fishing the oceans.
When the independent businesses are gone, where will the new ideas come
from? We have to do more than keep media giants from growing larger; theyre
already too big. We need a new set of rules that will break these huge companies
to pieces.
This had the result of forcing networks to sell off their syndication
arms, as CBS did with Viacom in 1973. Once networks no longer produced
their own content, new competition was launched, creating fresh opportuni-
ties for independents.
For a time, Hollywood and its production studios were politically strong
enough to keep the fin-syn rules in place. But by the early 1990s, the networks
began arguing that their dominance had been undercut by the rise of indepen-
dent broadcasters, cable networks, and even videocassettes, which they
claimed gave viewers enough choice to make fin-syn unnecessary. The FCC
ultimately agreedand suddenly the broadcast networks could tell indepen-
dent production studios, We wont air it unless we own it. The networks
then bought up the weakened studios or were bought out by their own syndi-
cation arms, the way Viacom turned the tables on CBS, buying the network in
2000. This silenced the major political opponents of consolidation.
Even before the repeal of fin-syn, I could see that the trend toward con-
solidation spelled trouble for independents like me. In a climate of consolida-
tion, there would be only one sure way to win: bring a broadcast network,
production studios, and cable and satellite systems under one roof. If you
didnt have it inside, youd have to get it outsideand that meant, increas-
ingly, from a large corporation that was competing with you. Its difficult to
survive when your suppliers are owned by your competitors. I had tried and
failed to buy a major broadcast network, but the repeal of fin-syn turned up the
pressure. Since I couldnt buy a network, I bought MGM to bring more content
in-house, and I kept looking for other ways to gain scale. In the end, I found
the only way to stay competitive was to merge with Time Warner and relin-
quish control of my companies.
Today, the only way for media companies to survive is to own everything
up and down the media chainfrom broadcast and cable networks to the sit-
coms, movies, and news broadcasts you see on those stations; to the produc-
tion studios that make them; to the cable, satellite, and broadcast systems that
bring the programs to your television set; to the Web sites you visit to read
about those programs; to the way you log on to the Internet to view those
pages. Big media today wants to own the faucet, pipeline, water, and the
reservoir. The rain clouds come next.
Supersizing Networks
Throughout the 1990s, media mergers were celebrated in the press and other-
wise seemingly ignored by the American public. So, it was easy to assume that
media consolidation was neither controversial nor problematic. But then a
funny thing happened.
In the summer of 2003, the FCC raised the national audience-reach cap
from 35 percent to 45 percent. The FCC also allowed corporations to own a
newspaper and a TV station in the same market and permitted corporations to
own three TV stations in the largest markets, up from two, and two stations in
medium-sized markets, up from one. Unexpectedly, the public rebelled.
Hundreds of thousands of citizens complained to the FCC. Groups from the
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Triple Blight
The loss of independent operators hurts both the media business and its
citizen-customers. When the ownership of these firms passes to people under
pressure to show quick financial results in order to justify the purchase, the cor-
porate emphasis instantly shifts from taking risks to taking profits. When that
happens, quality suffers, localism suffers, and democracy itself suffers.
Loss of Quality
The Forbes list of the 400 richest Americans exerts a negative influence on soci-
ety, because it discourages people who want to climb up the list from giving
more money to charity. The Nielsen ratings are dangerous in a similar way
because they scare companies away from good shows that dont produce
immediate blockbuster ratings. The producer Norman Lear once asked, You
know what ruined television? His answer: when The New York Times began
publishing the Nielsen ratings. That list every week became all anyone cared
about.
When all companies are quarterly earnings-obsessed, the market starts
punishing companies that arent yielding an instant return. This not only
creates a big incentive for bogus accounting, but also it inhibits the kind
of investment that builds economic value. America used to know this. We
used to be a nation of farmers. You cant plant something today and harvest
tomorrow. Had Turner Communications been required to show earnings
growth every quarter, we never would have purchased those first two TV
stations.
When CNN reported to me, if we needed more money for Kosovo or
Baghdad, wed find it. If we had to bust the budget, we busted the budget. We
put journalism first, and thats how we built CNN into something the world
wanted to watch. I had the power to make these budget decisions because they
were my companies. I was an independent entrepreneur who controlled the
majority of the votes and could run my company for the long term. Top man-
agers in these huge media conglomerates run their companies for the short
term. After we sold Turner Broadcasting to Time Warner, we came under such
earnings pressure that we had to cut our promotion budget every year at CNN
to make our numbers. Media mega-mergers inevitably lead to an overemphasis
on short-term earnings.
You can see this overemphasis in the spread of reality television. Shows
like Fear Factor cost little to producethere are no actors to pay and no sets
to maintainand they get big ratings. Thus, American television has moved
away from expensive sitcoms and on to cheap thrills. Weve gone from Father
Knows Best to Who Wants to Marry My Dad?, and from My Three Sons
to My Big Fat Obnoxious Fiance.
The story of Grant Tinker and Mary Tyler Moores production studio,
MTM, helps illustrate the point. When the company was founded in 1969,
Tinker and Moore hired the best writers they could find and then left them
aloneand were rewarded with some of the best shows of the 1970s. But even-
tually, MTM was bought by a company that imposed budget ceilings and laid
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off employees. That company was later purchased by Rev. Pat Robertson; then,
he was bought out by Fox. Exit The Mary Tyler Moore Show. Enter The
Littlest Groom.
Loss of Localism
Consolidation has also meant a decline in the local focus of both news and
programming. After analyzing 23,000 stories on 172 news programs over five
years, the Project for Excellence in Journalism found that big media news orga-
nizations relied more on syndicated feeds and were more likely to air national
stories with no local connection.
Thats not surprising. Local coverage is expensive, and thus will tend be a
casualty in the quest for short-term earnings. In 2002, Fox Television bought
Chicagos Channel 50 and eliminated all of the stations locally produced
shows. One of the cancelled programs (which targeted pre-teens) had scored a
perfect rating for educational content in a 1999 University of Pennsylvania
study, according to The Chicago Tribune. That accolade wasnt enough to save
the program. Once the stations ownership changed, so did its mission and
programming.
Loss of localism also undercuts the public-service mission of the media,
and this can have dangerous consequences. In early 2002, when a freight train
derailed near Minot, N.D., releasing a cloud of anhydrous ammonia over the
town, police tried to call local radio stations, six of which are owned by radio
mammoth Clear Channel Communications. According to news reports, it
took them over an hour to reach anyoneno one was answering the Clear
Channel phone. By the next day, 300 people had been hospitalized, many par-
tially blinded by the ammonia. Pets and livestock died. And Clear Channel
continued beaming its signal from headquarters in San Antonio, Texassome
1,600 miles away.
Independents Day
This is a fight about freedomthe freedom of independent entrepreneurs to
start and run a media business, and the freedom of citizens to get news, infor-
mation, and entertainment from a wide variety of sources, at least some of
which are truly independent and not run by people facing the pressure of quar-
terly earnings reports. No one should underestimate the danger. Big media
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companies want to eliminate all ownership limits. With the removal of these
limits, immense media power will pass into the hands of a very few corporations
and individuals.
What will programming be like when its produced for no other purpose
than profit? What will news be like when there are no independent news orga-
nizations to go after stories the big corporations avoid? Who really wants to
find out? Safeguarding the welfare of the public cannot be the first concern
of a large publicly traded media company. Its job is to seek profits. But if the
government writes the rules in a way that encourages the entry into the market
of entrepreneursmen and women with big dreams, new ideas, and a willing-
ness to take long-term risksthe economy will be stronger, and the country
will be better off.
I freely admit: When I was in the media business, especially after the fed-
eral government changed the rules to favor large companies, I tried to sweep
the board, and I came within one move of owning every link up and down the
media chain. Yet I felt then, as I do now, that the government was not doing its
job. The role of the government ought to be like the role of a referee in boxing,
keeping the big guys from killing the little guys. If the little guy gets knocked
down, the referee should send the big guy to his corner, count the little guy
out, and then help him back up. But today the government has cast down its
duty, and media competition is less like boxing and more like professional
wrestling: The wrestler and the referee are both kicking the guy on the canvas.
At this late stage, media companies have grown so large and powerful,
and their dominance has become so detrimental to the survival of small,
emerging companies, that there remains only one alternative: bust up the big
conglomerates. Weve done this before: to the railroad trusts in the first part of
the 20th century, to Ma Bell more recently. Indeed, big media itself was cut
down to size in the 1970s, and a period of staggering innovation and growth
followed. Breaking up the reconstituted media conglomerates may seem like
an impossible task when their grip on the policy-making process in Washington
seems so sure. But the publics broad and bipartisan rebellion against the FCCs
pro-consolidation decisions suggests something different. Politically, big media
may again be on the wrong side of historyand up against a country unwill-
ing to lose its independents.
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NO Michael K. Powell
I am proud that this Commission and its staff can say that we conducted the
most exhaustive and comprehensive review of our broadcast ownership rules
ever undertaken. We have done so, obligated by our statutory duty to review
the rules biennially and prove those rules are necessary in the public interest.
The Court of Appeals has interpreted this standard as placing a high hurdle
before the Commission for maintaining a given regulation, and made clear
that failure to surmount that hurdle, based on a thorough record, must result
in the rules modification or elimination.
Over the past 20 months we have been working tirelessly towards achiev-
ing three critically important goals in this proceeding: (1) reinstating legally
enforceable broadcast ownership limits that promote diversity, localism, and
competition (replacing those that have been struck down by the courts);
(2) building modern rules that take proper account of the explosion of new
media outlets for news, information, and entertainment, rather than perpetu-
ate the graying rules of a bygone black and white era; and (3) striking a careful
balance that does not unduly limit transactions that promote the public interest,
while ensuring that no company can monopolize the medium.
To achieve these goals, however, the Commission needed to come face to
face with reality. So, we faced the reality of the law and our responsibility to
implement Congresss will, as interpreted by the courts. We faced the reality of
having to compile and analyze a record unlike any other in our history. We
faced the reality of the modern media marketplace. And by doing so, the Com-
mission was able to craft a balanced package of enforceable and sustainable
broadcast ownership limits.
From Congressional Digest by Michael K. Powell, pp. 234, 236, 238, 240, 242. Copyright 2003
by Congressional Digest Corporation. Reprinted by permission.
325
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modify any regulation it cannot prove is necessary in the public interest. Con-
gress gave the Commission a sacred responsibility, one that I do not take
lightly.
Recent court decisions have established a high hurdle for the Commis-
sion to maintain a given broadcast ownership regulation. As interpreted by the
U.S. Court of Appeals for the District of Columbia Circuit in the 2002 Fox [Tele-
vision Stations v. FCC (2001)] and Sinclair [Broadcast Group v. FCC (2002)] cases,
Section 202(h) requires the Commission to study and report on the current sta-
tus of competition. Both decisions provide that the survival of any prospective
broadcast ownership rules depends on this Commissions ability to justify those
rules adequately with record evidence on the need for each ownership rule, and
ensure that the rules are analytically consistent with each other. The implica-
tions of the court decisions were clearfail to justify the necessity of each of our
broadcast ownership regulations at the rules and our sacred goals peril.
I have not cited cable television and the Internet by accident. Their con-
tribution to the marketplace of ideas is not linear, it is exponential. Cable and
the Internet explode the model for viewpoint diversity in the media. Diversity-
by-appointment has vanished. Now, the media makes itself available on our
schedule, as much or as little as we want, when we want. In sum, citizens have
more choice and more control over what they see, hear, or read than at any
other time in history. This is a powerful paradigm shift in the American media
system, and is having a tremendous impact on our democracy.
Enhancing Competition
Moreover, our new broadcast ownership regulations promote competition
in the media marketplace. The Commission determined that our prior local
television multiple ownership limits could not be justified as necessary to
promote competition because it failed to reflect the significant competition
now faced by local broadcasters from cable and satellite TV services. Our
revised local television limit is the first TV ownership rule to acknowledge
that competition.
This new rule will enhance competition in local markets by allowing
broadcast television stations to compete more effectively not only against
other broadcast stations, but also against cable and/or satellite channels in that
local market. In addition, the record demonstrates that these same market
combinations yield efficiencies that will serve the public interest through
improved or expanded services such as local news and public affairs pro-
gramming and facilitating the transition to digital television through
economic efficiencies.
The Commission found that our current limits on local radio ownership
continue to be necessary to promote competition among local radio stations
and we reaffirmed the caps set forth by Congress in the 1996 Telecommunica-
tions Act. The Order tightens the radio rules in one important respectwe
concluded that the current method for defining radio markets was not in the
public interest and thus needed to be modified. We found that the current
market definition for radio markets, which relies on the signal contour of the
commonly owned stations, is unsound and produces anomalous and irrational
results, undermining the purpose of the rule.
We therefore adopted geographic-based market definitions, which are a
more rational means for protecting competition in local markets. For example,
we fixed the case of Minot, North Dakota, which under our former rules pro-
duced a market with 45 radio stations. Under our reformed market definition,
Minot would have only 10 radio stations included in the relevant geographic
market.
By promoting competition through the local television and radio rules,
the Commission recognized that the rules may result in a number of situations
where current ownership arrangements exceed ownership limits. In such
cases the Commission made a limited exception to permit sales of grand-
fathered station combinations to small businesses. In so doing, the Commis-
sion sought to respect the reasonable expectations of parties that lawfully
purchased groups of local radio stations that today, through redefined markets,
now exceed the applicable caps. We promote competition by permitting sta-
tion owners to retain any above-cap local radio clusters but not transfer them
intact unless such a transfer avoids undue hardships to cluster owners that are
small businesses or promote the entry into broadcasting by small businesses
many of which are minority- or female-owned.
Finally, by retaining our ban on mergers among any of the top four
national broadcast networks, the Commission continues to promote competi-
tion in the national television advertising and program acquisition markets.
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Fostering Localism
Recognizing that localism remains a bedrock public interest benefit, the Com-
mission took a series of actions designed to foster localism by aligning our
ownership limits with the local stations incentives to serve the needs and
interests of their local communities.
For instance, by retaining the dual network prohibition and increasing
the national television ownership limit to 45 percent, the Commission pro-
moted localism by preserving the balance of negotiating power between net-
works and affiliates. The national cap will allow a body of network affiliates to
negotiate collectively with the broadcast networks on network programming
decisions to best serve the needs of their local community, while at the same
time allowing the networks to gain critical mass to prevent the flight of quality
programs, such as sports and movies, to cable or satellite.
The record further demonstrated that by both raising the national cap to
45 percent and allowing for cross-ownership combinations in certain markets
the Commission would promote localism. Indeed, the record showed that
broadcast network owned-and-operated stations served their local communi-
ties better with respect to local news production airing more local news pro-
gramming than did affiliates. Furthermore, the record demonstrated that
where newspaper-broadcast television combinations were allowed, those tele-
visions stations have produced dramatically better news coverage in terms of
quantity (over 50 percent more news) and quality (outpacing non-newspaper-
owned television stations in news awards).
The Commission crafted a balanced set of broadcast ownership restric-
tions to preserve and promote the public interest goals of diversity, competi-
tion, and localism.
Conclusion
This critical review has been an exhaustive one. The Commission has struggled
with a difficult conundrum: building an adequate record, satisfying the admin-
istrative burden of the Section 202(h) mandate, and ultimately justifying its
rules before the courts that have expressed growing impatience with irrational
and indefensible ownership rules.
Four years ago, in the last completed biennial review, I concluded [I]t is
indeed time to take a sober and realistic look at our broadcast ownership rules
in light of the current competitive communications environment. With a full
record in hand, it was appropriate to fulfill Congresss mandate of completing
our broadcast ownership review. The extraordinary coverage of the issue and
the comments and evidence on the record have allowed the Commission to
make an informed judgment, and hopefully to resist claims of being both
arbitrary and capricious before the courts.
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POSTSCRIPT
Is Big Media Business
Bad for Business?
W hat are the consequences of consolidation for the role and responsibil-
ity of media in society? Unfortunately, there is little research on the effects of
media restructuring. Is media concentration a problem? We may not think so
if economies of scale reduce the prices we pay for media products. We may,
however, have problems if most of the media outlets in our community are
owned by the same corporation. For example, is a chain owner more likely to
impose a one-size-fits-all perspective on its coverage of local events, thus
reducing diversity?
The tension between the historical public interest paradigm of media in
the United States and the current focus on the industrys economics and finan-
cial performance may well be the fundamental question to be answered about
the future of the U.S. media industry. How American policymakers and the
public address that issue will have significant impact on the direction in
which the industry develops in the next few decades. If media companies
are viewed as private enterprises whose primary responsibility is to attract con-
sumers and generate profits for stockholders, deregulation and consolidation
will continue and media markets will be controlled by an ever-smaller number
of players generating whatever type of content sells best. If, however, the pen-
dulum of regulatory philosophy and public pressure begins swinging back
toward the view that the media have a responsibility to serve the public inter-
est commensurate with the special legal protections accorded media corpora-
tions, a return to more regulation on industry structure and behavior is likely
to follow.
What is certain is that the media industry in the United States is still in the
midst of a period of rapid, transformational change, the outcome of which has
significant implications for civic society and the global media economy. The real-
ization of synergy from consolidation is elusive, which is why, in general, across
all industries, approximately half of all mergers are undone within a decade.
The issues of corporate restructuring are being played out daily in the
pages of the business press and media trade publications. See for example the
Wall Street Journal and Broadcasting/Cable Magazine for discussions of the suc-
cesses and failures in this realm. The Business of Media: Corporate Media and the
Public Interest (2nd ed.) by David Croteau and Williams Hoynes (Pine Forge
Press, 2005) is an excellent exploration of the tensions between corporate own-
ership and traditional obligations of the press. For an overview of the issues of
media and the economy, see Media Economics: Theory and Practice (Erlbaum,
2004). For more discussion of issues and the effects of conglomerates, see The
Problem of the Media: U.S. Communication Politics in the Twenty-First Century, by
330
RPNUWnL>>n>QQO>>rJ>k>WJ>PNNT>>RXOP>nk
Robert W. McChesney (Monthly Review Press, 2004) and The New Media
Monopoly by Ben Bagdikian (Beacon Press, 2004). Robert McChesney was a
leader in the grassroots protests that prevented the liberalization of
ownership rules. He and many public interest groups say that the attempted
change goes too far in giving big media corporations control over all the
souces of information.
331
OntheInternet.fm Page 332 Monday, March 13, 2006 6:26 PM
http://www.digitalcenter.org
Educause
This site contains summaries of new tech news from various publications and many
other resources designed to facilitate use of technology in teaching, research, and
learning.
http://www.educause.edu
http://www.eff.org
Yahoo International
The Yahoo service can access a number of countries, provide information about
the media systems, and list media programming.
http://www.yahoo.com/Regional/Countries/
332
part6.fm Page 333 Monday, March 13, 2006 6:37 PM
333
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ISSUE 17
Can Privacy Be Protected
in the Information Age?
YES: Simson Garfinkel, from Privacy and the New Technology,
The Nation (February 28, 2000)
ISSUE SUMMARY
P rivacy, or the legal right to be left alone, is something we often take for
granted until we feel that our privacy has been violated. In the following selec-
tions, Simon Garfinkel and Adam L. Penenberg discuss the range of privacy
issues with which we now are faced, due to the computers ability to store and
match records for virtually any transaction we make using a computer. Data
companies are emerging that have various standards about seeking the permis-
sion to save and sell personal information. While Garfinkel discusses how we
could protect our privacy by drawing from already existing laws and statutes,
Penenberg explains that many companies have avoided any prior legislation or
standards to become information brokers.
This issue brings up questions of what privacy is, and what it means to us,
but it also reminds us that as we use newer technologies, there are often
unavoidable problems caused by and related to their use. The transparency,
or lack of obvious technological control, is apparent in uses of the Internet and
334
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335
PTPUUL>>n>QQT>>rJ>k>WJ>PNNT>>RXPO>nk
This is the futurenot a far-off future but one thats just around the cor-
ner. Its a future in which what little privacy we now have will be gone. Some
From Simson Garfinkel, Privacy and the New Technology, The Nation (February 28, 2000).
Adapted from Simson Garfinkel, Database Nation: The Death of Privacy in the 21st Century
(OReilly, 2000). Copyright 2000 by Simson Garfinkel. Reprinted by permission of OReilly &
Associates, Inc. and the author.
336
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people call this loss of privacy Orwellian, harking back to 1984, George
Orwells classic work on privacy and autonomy. In that book, Orwell imagined
a future in which a totalitarian state used spies, video surveillance, historical
revisionism and control over the media to maintain its power. But the age of
monolithic state control is over. The future were rushing toward isnt one in
which our every move is watched and recorded by some all-knowing Big
Brother. It is instead a future of a hundred kid brothers who constantly watch
and interrupt our daily lives. Orwell thought the Communist system repre-
sented the ultimate threat to individual liberty. Over the next fifty years, we
will see new kinds of threats to privacy that find their roots not in Commu-
nism but in capitalism, the free market, advanced technology and the unbri-
dled exchange of electronic information.
The problem with this word privacy is that it falls short of conveying the
really big picture. Privacy isnt just about hiding things. Its about self-possession,
autonomy and integrity. As we move into the computerized world of the
twenty-first century, privacy will be one of our most important civil rights. But
this right of privacy isnt the right of people to close their doors and pull down
their window shadesperhaps because they want to engage in some sort of
illicit or illegal activity. Its the right of people to control what details about
their lives stay inside their own houses and what leaks to the outside.
Most of us recognize that our privacy is at risk. According to a 1996
nationwide poll conducted by Louis Harris & Associates, 24 percent of
Americans have personally experienced a privacy invasion. In 1995 the
same survey found that 80 percent felt that consumers have lost all control
over how personal information about them is circulated and used by compa-
nies. Ironically, both the 1995 and 1996 surveys were paid for by Equifax, a
company that earns nearly $2 billion each year from collecting and distribut-
ing personal information.
Today the Internet is compounding our privacy conundrumlargely
because the voluntary approach to privacy protection advocated by the
Clinton Administration doesnt work in the rough and tumble world of real
business. For example, a study just released by the California HealthCare
Foundation found that nineteen of the top twenty-one health websites have
privacy policies, but most sites fail to follow them. Not surprisingly, 17 percent
of Americans questioned in a poll said they do not go online for health infor-
mation because of privacy concerns.
i
But privacy threats are not limited to the Internet: Data from all walks of life
are now being captured, compiled, indexed and stored. For example, New York
City has now deployed the Metrocard system, which allows subway and bus
riders to pay their fares by simply swiping a magnetic-strip card. But the system
also records the serial number of each card and the time and location of every
swipe. New York police have used this vast database to crack crimes and
disprove alibis. Although law enforcement is a reasonable use of this data-
base, it is also a use that was adopted without any significant public debate.
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i
How can we keep technology and the free market from killing our privacy?
One way is by being careful and informed consumers. Some people have
begun taking simple measures to protect their privacy, measures like making
purchases with cash and refusing to provide their Social Security numbersor
providing fake ones. And a small but growing number of people are speaking
out for technology with privacy. In 1990 Lotus and Equifax teamed up to cre-
ate a CD-ROM product called Lotus Marketplace: Households, which would
have included names, addresses and demographic information on every
household in the United States, so small businesses could do the same kind of
target marketing that big businesses have been doing since the sixties. The
project was canceled when more than 30,000 people wrote to Lotus demand-
ing that their names be taken out of the database.
Similarly, in 1997 the press informed taxpayers that the Social Security
Administration was making detailed tax-history information about them avail-
able over the Internet. The SSA argued that its security provisionsrequiring
that taxpayers enter their name, date of birth, state of birth and mothers
maiden namewere sufficient to prevent fraud. But tens of thousands of
Americans disagreed, several US senators investigated the agency and the ser-
vice was promptly shut down. When the service was reactivated some months
later, the detailed financial information in the SSAs computers could not be
downloaded over the Internet.
But individual actions are not enough. We need to involve government
itself in the privacy fight. The biggest privacy failure of the US government has
been its failure to carry through with the impressive privacy groundwork that
was laid in the Nixon, Ford and Carter administrations. Its worth taking a look
back at that groundwork and considering how it may serve us today.
The seventies were a good decade for privacy protection and consumer
rights. In 1970 Congress passed the Fair Credit Reporting Act, which gave
Americans the previously denied right to see their own credit reports and
demand the removal of erroneous information. Elliot Richardson, who at the
time was President Nixons Secretary of Health, Education and Welfare, created
a commission in 1972 to study the impact of computers on privacy. After years
of testimony in Congress, the commission found all the more reason for alarm
and issued a landmark report in 1973.
The most important contribution of the Richardson report was a bill of
rights for the computer age, which it called the Code of Fair Information
Practices. The code is based on five principles:
i
The biggest impact of the Richardson report wasnt in the United States but in
Europe. In the years after the report was published, practically every European
country passed laws based on these principles. Many created data-protection
commissions and commissioners to enforce the laws. Some believe that one
reason for Europes interest in electronic privacy was its experience with Nazi
Germany in the thirties and forties. Hitlers secret police used the records of
governments and private organizations in the countries he invaded to round
up people who posed the greatest threat to German occupation; postwar
Europe realized the danger of allowing potentially threatening private informa-
tion to be collected, even by democratic governments that might be responsive
to public opinion.
But here in the United States, the idea of institutionalized data protection
faltered. President Jimmy Carter showed interest in improving medical privacy,
but he was quickly overtaken by economic and political events. Carter lost the
election of 1980 to Ronald Reagan, whose aides saw privacy protection as yet
another failed Carter initiative. Although several privacy-protection laws were
signed during the Reagan/Bush era, the leadership for these bills came from
Congress, not the White House. The lack of leadership stifled any chance of
passing a nationwide data-protection act. Such an act would give people the
right to know if their name and personal information is stored in a database, to
see the information and to demand that incorrect information be removed.
In fact, while most people in the federal government were ignoring the
cause of privacy, some were actually pursuing an antiprivacy agenda. In the
early eighties, the government initiated numerous computer matching pro-
grams designed to catch fraud and abuse. Unfortunately, because of erroneous
data these programs often penalized innocent people. In 1994 Congress passed
the Communications Assistance to Law Enforcement Act, which gave the
government dramatic new powers for wiretapping digital communications. In
1996 Congress passed two laws, one requiring states to display Social Security
numbers on drivers licenses and another requiring that all medical patients in
the United States be issued unique numerical identifiers, even if they pay their
own bills. Fortunately, the implementation of those 1996 laws has been
delayed, thanks largely to a citizen backlash and the resulting inaction by
Congress and the executive branch.
i
Continuing the assault, both the Bush and Clinton administrations waged an
all-out war against the rights of computer users to engage in private and secure
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i
We also need new legislation that expands the fundamental rights offered to
consumers under the FCRA. When negative information is reported to a credit
bureau, the business making that report should be required to notify the sub-
ject of the reportthe consumerin writing. Laws should be clarified so that if
a consumer-reporting company does not correct erroneous data in its reports,
consumers can sue for real damages, punitive damages and legal fees. People
should have the right to correct any false information in their files, and if the
consumer and the business disagree about the truth, then the consumer
should have a right to place a detailed explanation into his or her record. And
people should have a right to see all the information that has been collected on
them; these reports should be furnished for free, at least once every six months.
We need to rethink consent, a bedrock of modern law. Consent is a great
idea, but the laws that govern consent need to be rewritten to limit what kinds
of agreements can be made with consumers. Blanket, perpetual consent should
be outlawed.
Further, we need laws that require improved computer security. In the
eighties the United States aggressively deployed cellular-telephone and alpha-
numeric-pager networks, even though both systems were fundamentally unse-
cure. Instead of deploying secure systems, manufacturers lobbied for laws that
would make it illegal to listen to the broadcasts. The results were predictable:
dozens of cases in which radio transmissions were eavesdropped. We are now
making similar mistakes in the prosecution of many Internet crimes, going
after the perpetrator while refusing to acknowledge the liabilities of businesses
that do not even take the most basic security precautions.
We should also bring back the Office of Technology Assessment, set up
under a bill passed in 1972. The OTA didnt have the power to make laws or
issue regulations, but it could publish reports on topics Congress asked it to
study. Among other things, the OTA considered at length the trade-offs
between law enforcement and civil liberties, and it also looked closely at issues
of worker monitoring. In total, the OTA published 741 reports, 175 of which
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dealt directly with privacy issues, before it was killed in 1995 by the newly
elected Republican-majority Congress.
Nearly forty years ago, Rachel Carsons book Silent Spring helped seed the
US environmental movement. And to our credit, the silent spring that Carson
foretold never came to be. Silent Spring was successful because it helped people
to understand the insidious damage that pesticides were wreaking on the envi-
ronment, and it helped our society and our planet to plot a course to a better
future.
Today, technology is killing one of our most cherished freedoms.
Whether you call this freedom the right to digital self-determination, the right
to informational autonomy or simply the right to privacy, the shape of our
future will be determined in large part by how we understand, and ultimately
how we control or regulate, the threats to this freedom that we face today.
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Adam L. Penenberg NO
The End of Privacy
T he phone rang and a stranger cracked sing-songy at the other end of the
line: Happy Birthday. That was spookythe next day I would turn 37. Your
full name is Adam Landis Penenberg, the caller continued. Landis? My
mothers maiden name. Im touched, he said. Then Daniel Cohn, Web detec-
tive, reeled off the rest of my base identifiersmy birth date, address in New
York, Social Security number. Just two days earlier I had issued Cohn a chal-
lenge: Starting with my byline, dig up as much information about me as you
can. That didnt take long, I said.
It took about five minutes, Cohn said, cackling back in Boca Raton, Fla.
Ill have the rest within a week. And the line went dead.
In all of six days Dan Cohn and his Web detective agency, Docusearch.
com, shattered every notion I had about privacy in this country (or whatever
remains of it). Using only a keyboard and the phone, he was able to uncover
the innermost details of my lifewhom I call late at night; how much money
I have in the bank; my salary and rent. He even got my unlisted phone
numbers, both of them. Okay, so youve heard it before: America, the country
that made right to privacy a credo, has lost its privacy to the computer. But
its far worse than you think. Advances in smart data-sifting techniques and the
rise of the massive databases have conspired to strip you naked. The spread of
the Web is the final step. It will make most of the secrets you have more
instantly available than ever before, ready to reveal themselves in a few taps on
the keyboard.
For decades this information rested in remote mainframes that were diffi-
cult to access, even for the techies who put it there. The move to desktop PCs
and local servers in the 1990s has distributed these data far and wide. Comput-
ers now hold half a billion bank accounts, half a billion credit card accounts,
hundreds of millions of mortgages and retirement funds and medical claims
and more. The Web seamlessly links it all together. As e-commerce grows, mar-
keters and busybodies will crack open a cache of new consumer data more
revealing than ever before.
It will be a salesmans dreamand a paranoids nightmare. Adding to the
paranoia: Hundreds of data sleuths like Dan Cohn of Docusearch have opened
up shop on the Web to sell precious pieces of these data. Some are ethical;
some arent. They mine celebrity secrets, spy on business rivals and track down
From Adam L. Penenberg, The End of Privacy, Forbes, vol. 164, no. 13 (November 29, 1999).
Copyright 1999 by Forbes, Inc. Reprinted by permission of Forbes magazine.
344
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hidden assets, secret lovers and deadbeat dads. They include Strategic Data
Service (at datahawk.com) and Infoseekers.com and Dig Dirt Inc. (both at
the PI Mall, www.pimall.com).
Cohns firm will get a client your unlisted number for $49, your Social
Security number for $49 and your bank balances for $45. Your driving record
goes for $35; tracing a cell phone number costs $84. Cohn will even tell some-
one what stocks, bonds and securities you own (for $209). As with computers,
the price of information has plunged.
You may well ask: Whats the big deal? We consumers are as much to
blame as marketers for all these loose data. At every turn we have willingly
given up a layer of privacy in exchange for convenience; it is why we use a
credit card to shop, enduring a barrage of junk mail. Why should we care if our
personal information isnt so personal anymore?
Well, take this test: Next time you are at a party, tell a stranger your salary,
checking account balance, mortgage payment and Social Security number. If
this makes you uneasy, you have your answer.
If the post office said we have to use transparent envelopes, people
would go crazy, because the fact is we all have something to hide, says Edward
Wade, a privacy advocate who wrote Identity Theft: The Cybercrime of the Millen-
nium (Loompanics Unlimited, 1999) under the pseudonym John Q. Newman.
You can do a few things about it. Give your business to the companies
that take extra steps to safeguard your data and will guarantee it. Refuse to
reveal your Social Security numberthe key for decrypting your privacyto
all but the financial institutions required by law to record it.
Do something, because many banks, brokerages, credit card issuers and
others are lax, even careless, about locking away your records. They take varied
steps in trying to protect your privacy. Some sell information to other market-
ers, and many let hundreds of employees access your data. Some workers, aim-
ing to please, blithely hand out your account number, balance and more
whenever someone calls and asks for it. Thats how Cohn pierced my privacy.
You call up a company and make it seem like youre a spy on a covert
mission, and only they can help you, he says. It works every time. All day
long I deal with spy wannabes.
Im not the paranoid type; I dont see a huddle on TV and think that 11
football players are talking about me. But things have gone too far. A stalker
would kill for the wealth of information Cohn was able to dig up. A crook
could parlay the data into credit card scams and identity theft, pilfering my
good credit rating and using it to pull more ripoffs.
Cohn operates in this netherworld of private eyes, ex-spooks and ex-cops,
retired military men, accountants and research librarians. Now 39, he grew up
in the Philadelphia suburb of Bryn Mawr, attended Penn State and joined the
Navy in 1980 for a three-year stint. In 1987 Cohn formed his own agency to
investigate insurance fraud and set up shop in Florida. There was no shortage
of work, he says. He invented a video periscope that could rise up through
the roof of a van to record a targets scam.
In 1995 he founded Docusearch with childhood pal Kenneth Zeiss. They
fill up to 100 orders a day on the Web, and expect $1 million in business this
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year. Their clients include lawyers, insurers, private eyes; the Los Angeles
Pension Union is a customer, and Citibanks legal recovery department uses
Docusearch to find debtors on the run.
Cohn, Zeiss and 13 researchers (6 of them licensed P.I.s work out of the
top floor of a dull, five-story office building in Boca Raton, Fla., sitting in cubi-
cles under a flourescent glare and taking orders from 9 a.m. to 4 p.m. Their
Web site is open 24 hours a day, 365 days a year. You click through it and load
up an online shopping cart as casually as if you were at Amazon.com.
The researchers use sharp sifting methods, but Cohn also admits to mis-
representing who he is and what he is after. He says the law lets licensed inves-
tigators use such tricks as pretext calling, fooling company employees into
divulging customer data over the phone (legal in all but a few states). He even
claims to have a government source who provides unpublished numbers for a
fee, and youll never figure out how he is paid because theres no paper trail.
Yet Cohn claims to be more scrupulous than rivals. Unlike an informa-
tion broker, I wont break the law. I turn down jobs, like if a jealous boyfriend
wants to find out where his ex is living. He also says he wont resell the infor-
mation to anyone else.
Lets hope not. Cohns first step into my digital domain was to plug my
name into the credit bureausTransunion, Equifax, Experian. In minutes he
had my Social Security number, address and birth date. Credit agencies are sup-
posed to ensure that their subscribers (retailers, auto dealers, banks, mortgage
companies) have a legitimate need to check credit.
We physically visit applicants to make sure they live up to our service
agreement, says David Mooney of Equifax, which keeps records on 200 mil-
lion Americans and shares them with 114,000 clients. He says resellers of the
data must do the same. Its rare that anyone abuses the system. But Cohn
says he gets his data from a reseller, and no one has ever checked up on him.
Armed with my credit header, Dan Cohn tapped other sites. A week after
my birthday, true to his word, he faxed me a three-page summary of my
life. He had pulled up my utility bills, my two unlisted phone numbers and
my finances.
This gave him the ability to map my routines, if he had chosen to do so:
how much cash I burn in a week ($400), how much I deposit twice a month
($3,061), my favorite neighborhood bistro (the Flea Market Cafe), the $720
monthly checks I write out to one Judith Pekowsky: my psychotherapist.
(When you live in New York, you see a shrink; its the law.) If I had an incurable
disease, Cohn could probably find that out, too.
He had my latest phone bill ($108) and a list of long distance calls made
from homeincluding late-night fiber-optic dalliances (which soon ended)
with a woman who traveled a lot. Cohn also divined the phone numbers of a
few of my sources, underground computer hackers who arent wanted by the
policebut probably should be.
Knowing my Social Security number and other personal details helped
Cohn get access to a Federal Reserve database that told him where I had
deposits. Cohn found accounts I had forgotten long ago: $503 at Apple
Bank for Savings in an account held by a long-ago landlord as a security
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POSTSCRIPT
Can Privacy Be Protected
in the Information Age?
350
37329I.fm Page 351 Thursday, March 16, 2006 6:36 PM
ISSUE 18
Are People Better Informed
in the Information Society?
YES: Wade Roush, from The Internet Reborn, Technology Review
(October 2003)
ISSUE SUMMARY
In this issue we examine two selections that ask the same question, but
propose different ways to answer the question. The Roush article challenges
our assumptions about the Internet as we now know it. Despite the rapid
growth of the Internet, Roush compares it to a 1973 Buick refitted with air
bags and emissions controls. Because the basic infrastructure of the Internet
was built on trust and was originally designed to serve fewer people, it is vul-
nerable to viruses and worms caused by pranksters who hack into services and
disrupt operations. The Roush article also reminds us that even though we may
think that our current technologies are state-of-the-art, they too may have
structural limitations.
But Roush does not necessarily criticize the developers of our current
Internetinstead, he describes how computer scientists and engineers have begun
to design and implement an overlay to help protect computer users by better,
more sophisticated nodes that will not only improve the Internets functions,
but will provide a plethora of new services that will indeed help the average user.
His article, while critical of the original architecture of the Internet, is very opti-
mistic about overcoming our current problems and embracing the freedom pro-
vided by a stronger, more flexible system that will enhance information flow
and storage. In many ways, he looks optimistically toward improvements that
perpetuate the argument that more technology equals better services.
Matthew Robinson, on the other hand, tackles the question of whether
people are more informed today, despite the number of sources and technolo-
gies available to them. His statistics are at the same time humorous yet fright-
ening. If Robinson is correct, there is much evidence to support the idea that as
time goes by, the publics knowledge of basic civics and politics becomes even
weaker. If this is the scenario of the future, we must question whether the
information society really does represent a better world, or a world in which
weve lost much of what we already have.
Robinsons article is reminiscent of the predictions of many forms of
media. When radio was invented, some predicted that people would stop read-
ing newspapers and magazines; when television was invented, some feared
that people would stop going to films, listening to radio, and reading newspa-
pers or books. And in many ways, there is evidence to demonstrate that some of
these predictions were at least partially true.
As a concluding issue to this book, these selections ask the reader to make
real decisions about how they feel about new technologies and the quality of our
lives. The author Neil Postman wrote about predicting what our future would be
like in his book, Amusing Ourselves To Death (Penguin, 1985). Postman recalled
earlier authors, like George Orwell, who, in 1949, wrote a futuristic book called
1984 (Harcourt, Brace), and Aldous Huxley, who, in 1932, wrote Brave New
World (London, Chatto, & Windus). Each of these authors focused on the most
common form of media available to themprint media in the form of their
book, and each dealt with the future in a different way. Orwell foretold of a time
in which people couldnt read because they had no books. Huxleys world envi-
sioned a world with books, but the people chose not to read. We will conclude
this volume by asking you, our readersdoes a new, improved Internet help
transfer and store information that helps you lead a better quality of life?
352
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I f youre like most cyber-citizens, you use the Internet for e-mail, Web search-
ing, chatting with friends, music downloads, and buying books and gifts. More
than 600 million people use these services worldwidefar more than anyone
could have predicted in the 1970s, when the Internets key components
were conceived. An estimated $3.9 trillion in business transactions will take
place over the Internet in 2003, and the mediums reach is increasingly global:
an astonishing 24 percent of Brazilians, 30 percent of Chinese, and 72 percent
of Americans now go online at least once per month.
Still, despite its enormous impact, todays Internet is like a 1973 Buick
refitted with air bags and emissions controls. Its decades-old infrastructure has
been rigged out with the Web and all it enables (like e-commerce), plus tech-
nologies such as streaming media, peer-to-peer file sharing, and videoconfer-
encing; but its still a 1973 Buick. Now, a grass-roots group of nearly 100 leading
computer scientists, backed by heavyweight industrial sponsors, is working on
replacing it with a new, vastly smarter model.
The project is called PlanetLab, and within the next three years, researchers
say, it will help revitalize the Internet, eventually enabling you to
forget about hauling your laptop around. No matter where you go,
youll be able to instantly re-create your entire private computer work-
space, program for program and document for document, on any
Internet terminal;
escape the disruption caused by Internet worms and viruseswhich
inflicted an average of $81,000 in repair costs per company per inci-
dent in 2002because the network itself will detect and crush rogue
data packets before they get a chance to spread to your office or home;
instantly retrieve video and other bandwidth-hogging data, no matter
how many other users are competing for the same resources;
archive your tax returns, digital photographs, family videos, and all
your other data across the Internet itself, securely and indestructibly,
for decades, making hard disks and recordable CDs seem as quaint as
78 RPM records.
From Technology Review October 2003, pp. 2832, 3637. Copyright 2003 by MIT Technology
Review. Reproduced with permission of MIT Technology Review in the format Textbook via
Copyright Clearance Center.
353
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that any programmer can use and help improve. And one of the Internets
original architects sees this as a tremendously exciting trait. Its 2003, 30 years
after the Internet was invented, says Vinton Cerf, who codeveloped the Inter-
nets basic communications protocols as a Stanford University researcher in the
early 1970s and is now senior vice president for architecture and technology at
MCI. We have millions of people out there who are interested in and capable
of doing experimental development. Which means it shouldnt take long to
replace that Buick.
Baiting Worms
The Achilles heel of todays Internet is that its a system built on trust. Designed
into the Net is the assumption that users at the networks endpoints know and
trust one another; after all, the early Internet was a tool mainly for a few hundred
government and university researchers. It delivers packets whether they are legit-
imate or the electronic equivalent of letter bombs. Now that the Internet has
exploded into the cultural mainstream, that assumption is clearly outdated: the
result is a stream of worms, viruses, and inadvertent errors that can cascade
into economically devastating Internet-wide slowdowns and disruptions.
Take the Code Red Internet worm, which surfaced on July 12, 2001. It
quickly spread to 360,000 machines around the world, hijacking them in an
attempt to flood the White House Web site with meaningless dataa so-called
denial-of-service attack that chokes off legitimate communication. Cleaning
up the infected machines took system administrators months and cost busi-
nesses more than $2.6 billion, according to Computer Economics, an indepen-
dent research organization in Carlsbad, CA.
Thanks to one PlanetLab project, Netbait, that kind of scenario could
become a thing of the past. Machines infected with Code Red and other worms
and viruses often send out probe packets as they search for more unprotected
systems to infect. Dumb routers pass along these packets, and no one is the
wiser until the real invasion arrives and local systems start shutting down. But
in theory, the right program running on smart routers could intercept the
probes, register where theyre coming from, and help administrators track
and perhaps preempta networkwide infection. Thats exactly what Netbait,
developed by researchers at Intel and UC Berkeley, is designed to do.
This spring, the program showed how it can map a spreading epidemic.
Brent Chun, Netbaits author, is one of several senior researchers assigned to
PlanetLab by Intel, which helped launch the network by donating the hard-
ware for its first 100 nodes. Chun ran Netbait on 90 nodes for several months
earlier this year. In mid-March, it detected a sixfold spike in Code Red probes,
from about 200 probes per day to more than 1,200a level of sensitivity far
beyond that of a lone, standard router. The data collected by Netbait showed
that a variant of Code Red had begun to displace its older cousin.
As it turned out, there was little threat. The variant turned out to be no
more malignant than its predecessor, for which remedies are now well known.
But the larger point had been made. Without a global platform like PlanetLab
as a vantage point, the spread of a new Code Red strain could have gone
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undetected until much later, when the administrators of local systems com-
pared notes. By then, any response required would have been far more costly.
Netbait means we can detect patterns and warn the local system admin-
istrators that certain machines are infected at their site, says Peterson. Thats
something that people hadnt thought about before. By issuing alerts as soon
as it detects probe packets, Netbait could even act as an early-warning system
for the entire Internet.
Netbait could be running full time on PlanetLab by years end, according
to Chun. Assuming people deem the service to be useful, eventually it will get
on the radar of people at various companies, he says. It would then be easy,
says Chun, to offer commercial Internet service providers subscriptions to
Netbait, or to license the software to companies with their own planetwide
computing infrastructures, such as IBM, Intel, or Akamai.
Traffic Managers
Just as the Internets architects didnt anticipate the need to defend against
armies of hackers, they never foresaw flash crowds. These are throngs of users
visiting a Web site simultaneously, overloading the network, the sites server,
or both. (The most famous flash crowd, perhaps, formed during a 1999
Victorias Secret lingerie Web broadcast that had been promoted during
the Super Bowl. Within hours, viewers made 1.5 million requests to the
companys servers. Most never got through.) Such eventsor their more
malevolent cousins, denial-of-service attackscan knock out sites that arent
protected by a network like Akamais, which caches copies of customers Web
sites on its own, widely scattered private servers. But the question is how
many copies to make. Too few, and the overloads persist; too many, and the
servers are choked with surplus copies. One solution, described in papers
published in 1999 by the researchers who went on to found Akamai, is
simply to set a fixed number.
In the not-too-distant future, PlanetLab nodes will adjust the number of
cached copies on the fly. Heres how it works. Each node devotes a slice of its
processor time and memory to a program designed by Vivek Pai, a colleague of
Petersons in the computer science department at Princeton. The software mon-
itors requests for page downloads and, if it detects that a page is in high
demand, copies it to the nodes hard drive, which acts like the memory in a typ-
ical Web server. As demand grows, the program automatically caches the page
on additional nodes to spread out the load, constantly adjusting the number of
replicas according to the pages popularity. Pai says that simulations of a denial-
of-service attack on a PlanetLab-like network showed that nodes equipped with
the Princeton software absorbed twice as many page requests before failing as
those running the algorithms published by the Akamai founders.
This new tool, known as CoDeeN, is already running full time on Planet-
Lab; anyone can use it, simply by changing his or her Web browsers settings to
connect to a nearby PlanetLab node. Its a work in progress, so service isnt yet
fully reliable. But Pai believes the software can support a network with
thousands of nodes, eventually creating a free public Akamai. With this tool,
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Internet users would be able to get faster and more reliable access to any Web
site they chose.
But banishing flash crowds wont, by itself, solve Internet slowdowns.
Other PlanetLab software seeks to attack a subtler problem: the absence of a
decent highway map of the network. Over the years the Internet has grown
into an opaque tangle of routers and backbone links owned by thousands of
competing Internet service providers, most of them private businesses. Pack-
ets go in, they come out, and theres very little visibility or control as to what
happens in the middle, says Thomas Anderson, a computer scientist at the
University of Washington in Seattle.
One solution is software known as Scriptroute. Developed by Anderson
and his colleagues at the University of Washington, its a distributed program
that uses smart nodes to launch probes that fan out through particular regions
of the Internet and send back data about their travels. The data can be com-
bined into a map of the active links within and between Internet service pro-
viders networksalong with measurements of the time packets take to
traverse each link. Its like having an aerial view of an urban freeway system.
Anderson says operators at Internet service providers such as AOL and Earth-
link, as well as universities, could use Scriptroutes maps to rapidly diagnose
and repair network problems in one to three years.
Sea Change
Keeping data intact can be just as tricky as transmitting it: ask anyone who
has left a personal digital assistant on a train or suffered a hard-drive crash.
Whats needed, says Berkeley computer scientist John Kubiatowicz, is a way
to spread data around so that we dont have to carry it physically, but so its
always available, invulnerable to loss or destruction, and inaccessible to
unauthorized people.
Thats the grand vision behind OceanStore, a distributed storage system
thats also being tested on PlanetLab. OceanStore encrypts fileswhether
memos or other documents, financial records, or digital photos, music, or video
clipsthen breaks them into overlapping fragments. The system continually
moves the fragments and replicates them on nodes around the planet. The orig-
inal file can be reconstituted from just a subset of the fragments, so its virtually
indestructible, even if a number of local nodes fail. PlanetLab nodes currently
have enough memory to let a few hundred people store their records on Ocean-
Store, says Kubiatowicz. Eventually, millions of nodes would be required to store
everyones data. Kubiatowiczs goal is to produce software capable of managing
100 trillion files, or 10,000 files for each of 10 billion people.
To keep track of distributed data, OceanStore assigns the fragments of
each particular file their own ID codea very long number called the Globally
Unique Identifier. When a files owner wants to retrieve the file, her computer
tells a node running OceanStore to search for the nearest copies of fragments
with the right ID and reassemble them.
Privacy and security are built in. An owner who wants to retrieve a file
must first present a key that has been generated using now common encryption
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Laundry List
Such ideas may seem radical. Then again, just a decade ago, so did e-commerce.
The question now is which big idea will evolve into the Google or
Amazon.com of the new, smarter Internet. By charter, PlanetLab cant be used
for profit-making enterprises, but businesses may soon spring from the platform
it provides. We want it to be a place where you leave services running long-
termwhich brings us much closer to the point where someone commercial
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might want to adopt it or replicate it for profit, Peterson says. That could hap-
pen if the experiments running now, along with the methods being developed
to keep the network operating smoothly, provide a reliable model for future
intelligent networks. We dont know where that next big idea is going to
come from, says Peterson. Our goal is just to provide the playing field.
PlanetLabs early industry sponsors, such as Intel and Hewlett-Packard,
may be among the first to jump in. HP Labs in Palo Alto, CA, for example,
installed 30 PlanetLab nodes in June and plans to use the network to road-
test technologies that could soon become products. One example: software
developed by researcher Susie Wee that uses a CoDeeN-like distribution
network to deliver high-resolution streaming video to mobile devices. The
goal is to avoid wasting bandwidth, and Wees software would do just that
by streaming, say, video of a major-league baseball game to a single local
node, then splitting the data into separate streams optimized for the screen
resolutions of different viewers deviceswhether desktop PCs, wireless
laptops, PDAs, or cell phones. HP or its licensees could bring such a service
to market within two years, Wee says. Projects like this one, says Rick
McGeer, HP Labs scientific liaison to a number of university efforts, means
that PlanetLab is not only a great experimental test bed, its a place where
you can see the demonstrable value of services you dont get on todays
Internet.
Of course, researchers enthusiasm about smart networks doesnt keep
them from pondering the new problems they could create. Until now, viruses
and worms have always been launched from machines at the Internets edges;
imagine how much more damage an attack could do if it originated from a
trusted node inside the network. And theres no centralized authority to force
local PlanetLab machines to meet security standards, as there is with Akamai and
other private networks. But researchers at Princeton and other PlanetLab
member institutions say theyre already working on ways to avoid these hazards.
While its impossible to know which blockbuster new technology and
business paradigms will emerge from smarter networks, projects like PlanetLab
virtually ensure that the Internet will eventually fulfill some of its long-
unrealized potential in areas like broadband access, security, shared storage,
and reliable video, text, and other content delivery. There is a long laundry list
of things we can and should do better on the Internet, Internet pioneer Cerf
says. Why didnt we do it before? Well, some of it is that they are hard prob-
lems; some of it is because the technology wasnt capable enoughwe needed
more brute-force computing capability than we had 20 years ago. And in some
cases, its because nobody cared.
Thats now changing. Peterson expects that ultimately PlanetLab and
similar networks will bring about a wholesale reinvention of the Internet. As
smart nodes are installed at more of the Internets existing hubs, these net-
works could multiply to the point that they cease to be add-ons at all and sim-
ply become the next generations Internet. As Peterson puts it, This is exactly
the Internet all over again. The results could be as different from e-mail and
Web browsing as those technologies are from the telephoneor a 1973 Buick
is from a low-emissions, fuel-efficient Toyotawith impact to match.
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NO
N. Abramovitz and
Guilio A. De Leo
A lmost any look at what the average citizen knows about politics is bound
to be discouraging. Political scientists are nearly unanimous on the subject of
voter ignorance. The average American citizen not only lacks basic knowledge,
but also holds beliefs that are contradictory and inconsistent. Here is a small
sample of what Americans know:
Nearly one-third of Americans (29 percent) think the Constitution guar-
antees a job. Forty-two percent think it guarantees health care. And 75 percent
think it guarantees a high school education.
Forty-five percent think the communist tenet from each according to his
abilities, to each according to his needs is part of the U.S. Constitution.
More Americans recognize the Nike advertising slogan Just Do It than
know where the right to life, liberty and the pursuit of happiness is set forth
(79 percent versus 47 percent).
Ninety percent know that Bill Gates is the founder of the company that
created the Windows operating system. Just over half (53 percent) correctly
identified Alexander Hamilton as a Founding Father.
Fewer than half of adults (47 percent) can name their own representative
in Congress.
Fewer than half of voters could identify whether their congressman voted
for the use of force in the Persian Gulf War.
Just 30 percent of adults could name Newt Gingrich as the congressman
who led Republican congressional candidates in signing the Contract with
America. Six months after the GOP took congress, 64 percent admitted they
did not know.
A 1998 poll by the Pew Research Center for the People and the Press
showed that 56 percent of Americans could not name a single Democratic can-
didate for president; 63 percent knew the name Bush, but it wasnt clear that
voters connected the name to George W. Bush.
According to a January 2000 Gallup poll, 66 percent of Americans
could correctly name Regis Philbin when asked who hosts Who Wants to Be
a Millionaire, but only 6 percent could correctly name Dennis Hastert when
asked to name the speaker of the House of Representatives in Washington.
From The American Spectator, March/April 2002, pp. 6871. Copyright 2002 by American
Spectator, LLC. Reprinted by permission.
360
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Political scientists Michael X. Delli Carpini and Scott Keeter studied 3,700
questions surveying the publics political knowledge from the 1930s to the
present. They discovered that people tend to remember or identify trivial
details about political leaders, focusing on personalities or simply latching onto
the politics that the press plays up. For example, the most commonly known
fact about George Bush while he was president was that he hated broccoli, and
during the 1992 presidential campaign, although 89 percent of the public
knew that Vice President Quayle was feuding with the television character
Murphy Brown, only 19 percent could characterize Bill Clintons record on the
environment.
Their findings demonstrate the full absurdity of public knowledge: More
people could identify Judge Wapner (the long-time host of the television series
The Peoples Court) than could identify Chief Justice Warren Burger or William
Rehnquist. More people had heard of John Lennon than of Karl Marx. More
Americans could identify comedian-actor Bill Cosby than could name either of
their U.S. senators. More people knew who said Whats up, Doc; Hi ho,
Silver; or Come up and see me sometime than Give me liberty or give me
death; The only thing we have to fear is fear itself; or Speak softly and carry
a big stick. More people knew that Pete Rose was accused of gambling than
could name any of the five U.S. senators accused in the late 1980s of unethical
conduct in the savings and loan scandal.
In 1986, the National Election Survey found that almost 24 percent of the
general public did not know who George Bush was or that he was in his second
term as vice president of the United States. People at this level of inattentive-
ness can have only the haziest idea of the policy alternatives about which poll-
sters regularly ask, and such ideas as they do have must often be relatively
innocent of the effects of exposure to elite discourse, writes UCLA political
science professor John R. Zaller.
All of this would appear to be part of a broader trend of public ignorance
that extends far beyond politics. Lack of knowledge on simple matters can
reach staggering levels. In a 1996 study by the National Science Foundation,
fewer than half of American adults polled (47 percent) knew that the earth
takes one year to orbit the sun. Only about 9 percent could describe in their
own words what a molecule is, and only 21 percent knew what DNA is.
Esoteric information? Thats hard to say. One simple science-related
question that has grown to have major political importance is whether police
ought to genetically tag convicted criminals in the hopes of linking them to
unsolved crimes. In other words, should police track the DNA of a convicted
burglar to see if he is guilty of other crimes? Obviously, issues of privacy and
government power are relevant here. Yet how can a poll about this issue make
sense if the citizenry doesnt understand the scientific terms of debate? Asking
an evaluative question seems pointless.
The next generation of votersthose who will undoubtedly be asked to
answer even tougher questions about politics and scienceare hardly doing
any better on the basics. A 2000 study by the American Council of Trustees and
Alumni found that 81 percent of seniors at the nations 55 top colleges scored a
D or F on high schoollevel history exams. It turns out that most college
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they do not know which party controls Congress; they are wildly wrong about
elementary facts about the federal budget; and they do not know how their
congressmen vote on even quite salient policy questions. In other words, they
are generally incapable of rewarding or punishing their congressman for his
action on spending bills.
Ignorance of basic facts such as a candidates name or position isnt the
only reason to question the efficacy of polling in such a dispiriting universe.
Because polls have become players in the political process, their influence is
felt in the policy realm, undercutting efforts to educate because they assume
respondents knowledge and focus on the horse race. Is it correct to say that
Americans oppose or support various policies when they dont even have a
grasp of basic facts relating to those policies? For instance, in 1995, Grass Roots
Research found that 83 percent of those polled underestimated the average
familys tax burden. Taxes for a four-person family earning $35,000 are 54 percent
higher than most people think. Naturally, when practical-minded Americans
look at political issues, their perceptions of reality influence which solutions
they find acceptable. If they perceive that there are fewer abortions or lower
taxes than there really are, these misperceptions may affect the kinds of policy
prescriptions they endorse. They might change their views if introduced to the
facts. In this sense, the unreflective reporting on public opinion about these
policy issues is deceptive.
The Wall Street Journal editorial page provides another example of how
ignorance affects public debate. Media reports during the 1995 struggle between
the Republicans in Congress and the Clinton White House continually asserted
that the public strongly opposed the GOPs efforts to slow the growth of Medi-
care spending. A poll by Public Opinion Strategies asked 1,000 Americans not
what they felt, but what they actually knew about the GOP plan. Twenty-seven
percent said they thought the GOP would cut Medicare spending by $4,000 per
recipient. Almost one in four (24 percent) said it would keep spending the same.
Another 25 percent didnt know. Only 22 percent knew the correct answer: The
plan would increase spending to $6,700 per recipient.
Public Opinions pollsters then told respondents the true result of the
GOP plan and explained: [U]nder the plan that recently passed by Congress,
spending on Medicare will increase 45 percent over the next seven years,
which is twice the projected rate of inflation. How did such hard facts change
public opinion about Medicare solutions? Six of 10 Americans said that the
GOPs proposed Medicare spending was too high. Another 29 percent said it
was about right. Only 2 percent said it was too low.
Indeed polling and the media may gain their ability to influence results
from voter ignorance. When a polling question introduces new facts (or any
facts at all), voters are presented with a reframed political issue and thus may
have a new opinion. Voters are continually asked about higher spending, new
programs, and the best way to solve social ills with government spending. But
how does the knowledge base (or lack of knowledge) affect the results of a poll-
ing question? That is simply unknown. When asked in a June 2000 Washington
Post poll how much money the federal government gives to the nations public
schools, only 31 percent chose the correct answer. Although only 10 percent
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admitted to not knowing the correct answer, fully 60 percent of registered vot-
ers claimed they knew, but were wrong. Is there any doubt that voters knowl-
edge, or lack thereof, affects the debate about whether to raise school spending
to ever higher levels?
Reporters often claim that the public supports various policies, and they
use such sentiment as an indicator of the electoral prospects of favored candi-
dates. But this, too, can be misleading. Take, for instance, the results of a survey
taken by The Polling Company for the Center for Security Policy about the
Strategic Defense Initiative. Some 54 percent of respondents thought that the
U.S. military had the capability to destroy a ballistic missile before it could hit
an American city and do damage. Another 20 percent didnt know or refused
to answer. Only 27 percent correctly said that the U.S. military could not
destroy a missile.
Whats interesting is that although 70 percent of those polled said they
were concerned about the possibility of ballistic missile attack, the actual level
of ignorance was very high. The Polling Company went on to tell those polled
that government documents indicate that the U.S. military cannot destroy
even a single incoming missile. The responses were interesting. Nearly one in
five said they were shocked and angry by the revelation. Another 28 percent
said they were very surprised, and 17 percent were somewhat surprised.
Only 22 percent said they were not surprised at all. Finally, 14 percent were
skeptical because [they] believe that the documents are inaccurate.
Beyond simply skewing poll results, ignorance is actually amplified by
polling. Perhaps the most amazing example of the extent of ignorance can be
found in Larry Sabatos 1981 book The Rise of Political Consultants. Citizens
were asked: Some people say the 1975 Public Affairs Act should be repealed.
Do you agree or disagree that it should be repealed? Nearly one in four
(24 percent) said they wanted it repealed. Another 19 percent wanted it to
remain in effect. Fifty-seven percent didnt know what should be done.
Whats interesting is that there was no such thing as the 1975 Public Affairs
Act. But for 43 percent of those polled, simply asking that question was
enough to create public opinion.
Ignorance can threaten even the most democratic institutions and safe-
guards. In September 1997, the Center for Media and Public Affairs conducted
one of the largest surveys ever on American views of the Fourth Estate. Fully
84 percent of Americans are willing to turn to the government to require that the
news media give equal coverage to all sides of controversial issues. Seven-in-10
back court-imposed fines for inaccurate or biased reporting. And just over half
(53 percent) think that journalists should be licensed. Based on sheer numbers
in the absence of the rule of law and dedication to the Bill of Rightsthere is
enough support to put curbs on the free speech that most journalists (rightly)
consider one of the most important bulwarks of liberty.
In an era when Americans have neither the time nor the interest to track
politics closely, the power of the pollster to shape public opinion is almost
unparalleled when united with the media agenda.
For elected leaders, voter ignorance is something they have to confront
when they attempt to make a case for new policies or reforms. But for the
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media, ignorance isnt an obstacle. Its an opportunity for those asking the
questionswhether pollster or media polling directorto drive debate. As
more time is devoted to media pundits, journalists and pollsters, and less to
candidates and leaders, the effect is a negative one: Public opinion becomes
more important as arbiter for the chattering classes. But in a knowledge
vacuum, public opinion also becomes more plastic and more subject to manip-
ulation, however well intentioned.
Pollsters often try to bridge the gap in public knowledge by providing
basic definitions of terms as part of their questions. But this presents a new
problem: By writing the questions, pollsters are put in a position of power, par-
ticularly when those questions will be used in a media story. The storyif the
poll is the storyis limited by the questions asked, the definitions supplied,
and the answers that respondents are given to choose from.
The elevation of opinion without context or reference to knowledge
exacerbates a problem of modern democracies. Self-expression may work in
NEA-funded art, but it robs the political process of the communication and dis-
cussion that marries compromise with principle. Clearly opinion isnt the
appropriate word for the mlange of impressions and sentiment that is pre-
sented as the publics belief in countless newspaper and television stories. If
poll respondents lack a solid grasp of the facts, surveys give us little more than
narcissistic opinion.
As intelligent and precise thinking declines, all that remains is a chaos of
ideologies in which the lowest human appetites rule. In her essay Truth and
Politics, historian Hannah Arendt writes: Facts inform opinions, and opinions,
inspired by different interests and passions, can differ widely and still be legiti-
mate as long as they respect factual truth. Freedom of opinion is a farce unless
factual information is guaranteed and facts themselves are not in dispute.
If ignorance is rife in a republic, what do polls and the constant media
attention to them do to deliberative democracy? As Hamilton put it,
American government is based on reflection and choice. Modern-day radical
egalitariansjournalists and pollsters who believe that polls are the definitive
voice of the peoplemay applaud the ability of the most uninformed citizen
to be heard, but few if any of these champions of polling ever write about or
discuss the implications of ignorance to a representative democracy. This is the
dirtiest secret of polling.
Absent from most polling stories is the honest disclosure that American
ignorance is driving public affairs. Basic ignorance of civic questions gives us
reason to doubt the veracity of most polls. Were Americans armed with
strongly held opinions and well-grounded knowledge of civic matters, they
would not be open to manipulation by the wording of polls. This is one of the
strongest reasons to question the effect of polls on representative government.
Pollsters assume and often control the presentation of the relevant facts.
As a blunt instrument, the pollsters questions fail to explore what the contrary
data may be. This is one reason that public opinion can differ so widely from
one poll to another. When the citizens of a republic lack basic knowledge of
political facts and cannot process ideas critically, uninformed opinion becomes
even more potent in driving people. Worse, when the media fail to think
QRNNOL>>n>QTU>>rJ>k>WJ>PNNT>>RXQP>nk
critically about the lines of dispute on political questions, polls that are sup-
posed to explore opinion will simplify and even mislead political leaders as
well as the electorate.
When the media drives opinion by constant polling, the assumption of
an educated public undermines the process of public deliberation that actually
educates voters. Ideas are no longer honed, language isnt refined, and debate is
truncated. The common ground needed for compromise and peaceful action is
eroded because the discussion about facts and the parameters of the question
are lost. In the frenzy to judge who wins and who loses, the media erodes what
it is to be a democracy. Moments of change become opportunities for spin, not
for new, bold responses to the exigencies of history.
Not only are polls influenced, shaped, and even dominated by voter
ignorance, but so is political debate. The evidence shows that ignorance is
being projected into public debate because of the pervasiveness of polls. Polls are
leading to the democratization of ignorance in the public square by ratifying
ill-formed opinions, with the march of the mob instigated by an impatient and
unreflective media. Pollsespecially in an age marked by their proliferation
are serving as broadcasting towers of ignorance.
Political science professor Rogan Kersh notes, Public ignorance and apa-
thy toward most policy matters have been constant (or have grown worse) for
over three decades. Yet the same period has seen increasing reliance on finely
tuned instruments for measuring popular opinion and more vigorous applica-
tions of the results in policy making. And here is the paradox in the Age of
Polls: Pollsters and political scientists are still unclear about the full conse-
quences of running a republic on the basis of opinion polls. The cost of voter
ignorance is high, especially in a nation with a vast and sprawling government
that, even for the most plugged-in elites, is too complicated to understand.
Media polling that does not properly inform viewers and readers of its limita-
tions serves only to give the faade of a healthy democracy, while consultants,
wordsmiths and polling units gently massage questions, set the news agenda
and then selectively report results. It is like the marionette player who claims
(however visible the strings) that the puppet moves on his own.
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POSTSCRIPT
Are People Better Informed
in the Information Society?
370 CONTRIBUTORS
AUTHORS
CRAIG A. ANDERSON is a professor in the department of psychology, Univer-
sity of Iowa. He has written extensively on human behavior and violence.
KEN AULETTA is a media critic for The New Yorker. Auletta has authored many
books related to media, including The Highwaymen: Warriors of the Infor-
mation Superhighway (Random House, 1997) and Three Blind Mice: How the
TV Networks Lost Their Way (Vintage, 2003).
ERICA WEINTRAUB AUSTIN is a professor in the Edward R. Murrow
School of Communication at Washington State University. She received
her Ph.D. from Stanford University.
RUSS BAKER is a freelance writer based in New York City who often writes
on issues of media and press policy.
MARIAH BLAKE is an assistant editor at Columbia Journalism Review.
DONALD BOGLE is an author and professor at the University of Pennsylva-
nia and at New York University. The author of Toms, Coons, Mulattoes,
Mammies, and Bucks: An Interpretive History of Blacks in American Films
(Continuum International Publishing Group, 2001), Bogle is also the
author of numerous other books on blacks and the media.
JOHN E. CALFEE is a resident scholar at the American Enterprise Institute in
Washington, D.C. He is a former Federal Trade Commission economist,
and he is the author of Fear of Persuasion: A New Perspective on Advertising
and Regulation (Agora, 1997).
EDISON MEDIA RESEARCH is an organization that conducts survey
research to develop strategic information for media organizations. The
company is based in Somerville, New Jersey.
THE FIRST AMENDMENT CENTER is a project of Vanderbuilt University in
Nashville, Tennessee, and Arlington, Virginia. The organization sponsors
a Web site on which issues of the First Amendment are featured, including
commentary and discussion items. The site can be located at http://
www.firstamendmentcenter.org/.
JOSEPH C. FISHER is an advertising executive and sociologist who has
conducted long-term studies about the relationship of alcohol advertis-
ing and alcohol abuse.
MARC FISHER is a Washington Post columnist, who occasionally writes for
the American Journalism Review.
JIB FOWLES is professor of communication at the University of Houston-
Clear Lake. His previous books include Why Viewers Watch (Sage Publi-
cations, 1992) and Advertising and Popular Culture (Sage Publications,
1996). His articles have also appeared in many popular magazines.
SIMSON GARFINKEL is a columnist for the Boston Globe and fellow at the
Berkman Center for Internet and Society at Harvard Law School. He is
author of Database Nation: The Death of Privacy in the 21st Century
(OReilly & Associates, 2000).
cont r i but or s . f m Page 3 7 1 F r i day, Mar ch 1 7 , 2 0 0 6 1 1 : 5 0 AM
CONTRIBUTORS 371
372 CONTRIBUTORS
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index.fm Page 385 Friday, March 17, 2006 4:37 PM
index.fm Page 386 Friday, March 17, 2006 4:37 PM