Stakeholder analysis makes it easier to anticipate problems, gain

the support of the most influential stakeholders, and improve what the
organisation offers to different groups and individuals and how it
communicates with them.
What are their needs and concerns? What affects or influences them? What
do they believe? What motivates them? What potential threats or
opportunities do they represent?
A public relations approach to stakeholders that is, one way
communication - can be used to put the company viewpoint across, but will
only be effective if the assumptions on which it is based are accurate. Two-
way communication, involving dialogue and negotiation with stakeholders
may be more difficult, but can lead to a better understanding of stakeholder
perspectives. It can also foster your credibility with stakeholders and
contribute to the development of relationships based on trust and respect,
the resolution of conflicts and the evolution of win-win scenarios.
How can you improve the products and services you offer to
customers?
What will enhance the morale of your employees?
What internal issues need to be resolved?
What might encourage external stakeholders to be more cooperative?
Which areas should you focus on?

1. Rodrigo: comear a receber $ -> como?

2. Camila: ficar na escola -> como?

TRUST
A - Able demonstrate competence
B - Believability act with integrity
C - Connected care about others
D - Dependable maintain reliability

Be honest at all times. Freely admit when you are wrong or dont know
something and reveal your vulnerabilities. Never under any circumstances
should you lie.
Avoid:
talking the talk without following through on promises
betraying a confidence
using authority as a means of control
being inconsistent ignoring poor performance
taking trust for granted
forgetting that trust is fragile and can be destroyed more quickly
than it can be earned.

Agree how and when you will communicate training project progress and
then stick to it! Keep your communications simple and to summary level and
highlight key milestones and successes that have been achieved.
expert power is more important than reward-based or coercive power
in leading people effectively.
Remember that it's not enough just to build expertise. People have to
recognize your skills and to acknowledge that they need what you have.
1. Promote an Image of Expertise
Make sure that colleagues know about your formal education, work
experience, and accomplishments.
Demonstrating your expertise can often be more effective than talking
about it. Offer to mentor a co-worker or to write about your area of expertise
in company newsletters or blogs, or on social media.
2. Maintain Credibility
avoid making careless comments about subjects that you're poorly informed
on, and take care to distance yourself from projects that have a low
likelihood of success.
3. Act Confidently and Decisively in a Crisis
be prepared for a crisis
4. Keep Informed
It's crucial to stay well informed about developments within your team and
your organization, as well as within you wider industry.
Expand your professional network to include high-quality connections rather
than collecting a large number of passing contacts. Take the time to read
relevant books, articles, journals, and blog posts, and attend conferences
and events.
5. Recognize People's Concerns and Contributions
Listen carefully to your colleagues' concerns and make sure that you
address their questions. Try holding learning or discussion groups with your
team to exchange and expand your knowledge.
Sharing Your Expertise
You can also test your own skills, identify gaps in your knowledge, and
continue to learn by growing and engaging with this development network.

7% verbal liking + 38% vocal liking + 55% facial liking.

7 Cs, communication
1. Clear.
2. Concise.
3. Concrete.
4. Correct.
5. Coherent.
6. Complete.
7. Courteous.

ROLE MODEL
1.Demonstrate confidence and leadership.
2. Dont be afraid to be unique.
3. Communicate and interact with everyone.
4. Show respect and concern for others.
5. Be knowledgeable and well rounded. Great role models arent just
teachers. They are constant learners.
6. Have humility and willingness to admit mistakes.
7. Do good things outside the job.

How Women Can Find Role Models When None Are Obvious
Hone your observation skills.
Focus on specific behaviors to emulate.
Experiment put in practice
Get feedback.
Go outside your workplace.
Continuously learn

Phrase good questions, build on prior participants insights

Push students to summarize key takeaways from the session

Professional development
Continuous learning and professional development is key to advancing your
career

1. Remain independent.
2. Brand yourself.
3. Be flexible in your beliefs and continuously learn.
4. Read.
5. Trust your judgment.