Swapnil Jain

Email: swapnil30jain@yahoo.com
Mob: +91 9212460519

Professional SummaryLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLl

• 4.5+ years of work experience in Software Testing, Quality Assurance and Control. Presently
working with CSC, NOIDA.
• 1+ years of work experience as ‘Test Lead’.
• Domain Expertise : Insurance (INS Certified in General Insurance, by AICPCU) and ERP
(SCM, Warehousing, CRM, Web shop, Order Entry including Pricing and Promotions)
• My Expertise is in the following fields: Functional, Regression, System, Integration,
Installation and GUI testing.
• Proficiency in creating, executing and reviewing Target, System, Installation, Integration,
Functional, Logic Test Cases and Business Cases.
• Extensive working experience and involvement in Defect Management & Reporting, Test
Planning, Design & Review.
• Expertise in testing Web Based Applications and Business Objects using Manual Testing
(Black Box) Procedures.
• Excellent knowledge of Business Analysis including Requirement Gathering, Gap Analysis
and Reviewing.
• Extensive knowledge and implementation experience of Software Development Life Cycle
and Software Testing Life Cycle concepts.
• Good knowledge of Software Processes Documentation as per CMMI Level 5 Standards and
Defect Causal Analysis activity with Quality Team.
• 3 Months work experience as Onsite Coordinator at US (Austin, TX).

Software Proficiency:

Manual Testing : - Software Development life cycle (SDLC)

- Software Testing life cycle (STLC)
- Verification & Validation concepts,
- Test Planning (Test Plan, Test Case, Test Data).
- Preparing and Executing all types of test cases.
- Static Black Box Testing.
Testing Levels : Integration, System, Regression, Installation, Performance,
Adhoc testing, Load, Sanity & smoke Testing, Exploratory
testing, GUI testing.
Bug Management Tools : - Bug Reporting & Tracking tool – Jira
- Ttrack (CSC own Customized Tool)
Version Control Tools - SVN
- PVCS
Test Case Management Tool : QA traq
Automation Testing Tools : Test Partner, QTP, Mercury Win Runner 7.0, Mercury Test

A-2, Sector 55, NOIDA, 201 301

Email: swapnil30jain@yahoo.com
 Swapnil Jain
Email: swapnil30jain@yahoo.com
Mob: +91 9212460519
Director 6.0.
Project Management Tool : Project Plus

Professional Experience LLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLl

1) Platform @ Computer Sciences Corporation (CSC), NOIDA, India (From June 07 … till Date)
Designation: Software Engineer.
CSC is a 50+ year old US based MNC and is among the largest IT services company in the world. Listed on the NYSE, CSC
has 92,000 employees in 80 countries worldwide. It ranks 141 in the list of global fortune 500 companies and FY09 revenue of
$16.7 billion. CSC provides service to more than one-third of the global fortune 500 companies.

2) Eperium Business Solutions India Pvt. Ltd (EBSI), New Delhi, India (From July 06 to June 07)
Designation: Software Test Engineer
Eperium India was incorporated in 2003 and its co head quartered in India and The Netherlands. EBSI is an ISO 9001 certified
company with employee strength of 150+. It is specializing in Ecommerce, E-procurement, ERP, CRM and Multichannel
online Retail Management applications.

3) CSE India Pvt. Ltd., New Delhi, India (From July 05 to June 06)
Designation: Software Test Engineer
CSE India is an organization which specializes in the designing of Web Based Applications. CSE had a work force of around
70+ employees.

Professional and Academic QualificationLLLLLLLLLLLLLLLLl

• 2007 - M.B.A. in Systems from Sikkim Manipal University through DE wing.

• 2005 - B.E. in Electronics & Telecommunication from Priyadarshini College of Engg. &
Arch., Nagpur, Nagpur University with First Class Aggregate – 71 % (in degree).
• 2001 - H.S.C., C.B.S.E Board - First Class (70%)
• 1999 - S.S.C., C.B.S.E Board - First Class (69%)

Certification and AcheivementsLLLLLLLLLLLLLLLLl

• Insurance Domain Certification: ‘INS – General Insurance’ Certified by “American Institute

for CPCU and Insurance Institute of America”.
INS consist of INS 21, 22 & 23 which is a program in general insurance and it covers US property and liability
insurance principles, details of US personal insurance & details of Commercial insurance respectively.

• Received “Certificate of Achievement” from CSC training department for conducting best
training on ‘Software Manual Testing’ at organization level.
• Designed canned BO reports formats & structure for “Sellsmart”, which is become one of the most
revenue pulling functional features of this product.

A-2, Sector 55, NOIDA, 201 301

Email: swapnil30jain@yahoo.com
 Swapnil Jain
Email: swapnil30jain@yahoo.com
Mob: +91 9212460519

Projects DetailLLLLLLLLLLLLLl

1) Colossus (Bodily Injury Claim Evaluator Tool)

Client: Number of Clients in US
Domain: Insurance
Duration: July 07….till date
Organization: CSC (I) Pvt. Ltd, NOIDA
Description: Colossus is a comprehensive knowledge based system used by the insurance industry. With
its repository of insurance and medical expertise, the system assists the human decision-making process in
assessing bodily injury claims by asking a series of detailed questions that guide adjusters through injury
evaluation consultations. Colossus bases conclusions upon the severity of actual injuries and provide
claims professionals with a valuation range for each claim. Colossus is a powerful tool for improving
claims valuation consistency, adjuster productivity and cost containment effectiveness. From Colossus
end user get the Trauma severity points and range of the Gross Settlement, Final Settlement and General
Damages as final result from which he can decide what amount should be paid for a particular given
claim.

2) Precedent ID (Searching similar Claims tool)

Client: Number of Clients in US
Domain: Insurance
Duration: July 07….till date
Organization: CSC (I) Pvt. Ltd, NOIDA
Description: Precedent ID is the Bodily Injury claim matching tool which is integrated with Colossus and
can be used as Stand alone application. Precedent ID finding is the act of comparing the facts of a bodily
injury claim to bodily injury claims that have occurred previously, to find claims with close similarity and
to compare the “outcome” of these claims with each other. Precedent uses proprietary data mining
technologies and learns the relative values or severities of injuries and assessment behavior from its own
database of settled claims.

3) Fault Evaluator
Client: Number of Clients in US
Domain: Insurance
Duration: July 07….till date
Organization: CSC (I) Pvt. Ltd, NOIDA

Description: The Fault Evaluator application enforces the use of best practices to investigate claims and
apportion fault. The system logic closely follows the analysis process used by a claims adjuster. The

A-2, Sector 55, NOIDA, 201 301

Email: swapnil30jain@yahoo.com
 Swapnil Jain
Email: swapnil30jain@yahoo.com
Mob: +91 9212460519
application handles claims involving two-vehicle collisions by analyzing multiple party versions of the
accident and apportioning fault between the Insured and Claimant in a fair and consistent manner.

My Roles, Responsibilities and Achievement for all CSC Projects:

• As a Software Engineer (Handling all Business & Quality Assurance Work).
• From Last 1 year also performed all roles of “Test Lead”.
• Ensuring successful execution of allocating testing tasks including testing execution, discussing
defects within team, logging defects in a tool .
• Involving in Gathering, Refining and Documenting Requirements (Static Black Box Testing).
• Preparing Test Plan for every release for entire application.
• Designing & Execution of Target, System, Installation, Integration, Logic Test Cases and
Checklists for all the Modules of the application.
• Defect Tracking, Analyzing and Reporting using tool Ttrack.
• Involved in Manual Testing for Web intelligence Business Objects (Both Adhoc & Canned
Reports).
• Involving in Test Management and Test life cycle processes for overall project, also preparing &
updating the documents for the same as per the CMMI level 5 standards.
• As a Subject Matter Expert for all whole team (As I am the only INS certified member in the team)
• Direct Interaction with Client and analyzing the issues from them and also involved in Defect
Causal Analysis activity with Quality Team.
• Worked as onsite coordinator for 3 months at US (Austin, TX).
• Achievement: Received “Certificate of Achievement” for ‘Good performance & initiatives on
Precedent ID & Colossus QA work’ and ‘Excellent Job for Precedent ID UK QA work’.

4) Sellsmart
Client: Beapharnl, MDY, Euretco & Directswiss (Netherlands)
Domain: E-Commerce (ERP)
Framework: Intershop (Enfinity suite 6.0)
Duration: July 06 to Jun 07
Organization: Eperium Business Solution (I) Pvt. Ltd, New Delhi
Description: Sellsmart is a web based application that helps stores go online. A Sales Organization has, as
their clients not only the end customers but also each entity in the supply chain. These entities cover their
Partners, Customers and Consumers. Sellsmart suite of products recognizes and addresses this set of
scenario specific to any Sales Organization. They address automation of:
Trade Network: With Sales Organization having their entire trade network online, they can expedite their
response resulting in fewer delays and increased accountability leading to higher returns and profits.
Channel Management: Any Sales organization can do efficient, effective channel management if every
entity in its channel is online. Pricing with varying degrees of complexity for different partners can be
implemented using the Online Channel Management.

A-2, Sector 55, NOIDA, 201 301

Email: swapnil30jain@yahoo.com
 Swapnil Jain
Email: swapnil30jain@yahoo.com
Mob: +91 9212460519
Online Store Front: This would enable a company to have commerce online using shopping cart. Also
with customized look and feel one can have their presence felt by having commerce online and connecting
to end-user.
CRM: CRM module addresses various pricing strategy and promotional campaign needs of a customer.
SSM CRM solutions cover various aspects of a Sales Organization, few of them are Customer retention
and Customer Management, Implementation of customer centric strategies for enhancing sales, retaining
customers and increase the ROI on CRM, Assists in channelizing the efforts of the organization in the
right direction for increasing revenue, customers and productivity, Sales Force Automation.
Order Entry & Warehouse Management: It Provides a channel where the Selling Organization can receive
orders by telephonic means from all the clients in all the channels i.e., customers (B2B clients) and
consumer (B2C clients). The requisition goes through different phases before the Order is finally
delivered. All the pricing strategies maintained in Back Office are reflected here. Warehouse Management
is integrated with Order Entry. When Requisitions are created, they are verified against the stock available
in the warehouse locations before they are fulfilled. Warehouse management is involves creation of
warehouses, deciding in and Out Sequence numbers, updating, relocation of products etc.

My Roles and Responsibilities for EBSI project:

• As a Software Test Engineer.
• Involved in Refining Requirements (Static Black box testing).
• In preparation of Test Planning for every release for entire application.
• Preparation of Checklist, Test Cases, Complex business Cases for all the modules and their
Execution.
• As Black Box Tester (Functional, Integration, Regression testing) and as a Subject Matter Expert.
• Performance testing by using SMC
• Responsible for Tracking & Generating Requirements & formats of Canned Reports.
• Developed script on Jwebunit for automated testing.
• Ensuring adherence to superior quality as per the standards lay down.
• Reporting and Tracking of bugs on JIRA.
• Acted as Mentor for New Team Members.

5) Liveindiajobs.com
Organization: CSE India Pvt. Ltd, New Delhi
_________________________________________________________________________________
Description: Computerized online job search system is developed to facilitate the general admin
system to manage the various information of the job seekers & job providers and the process involved
in a placement company .So the organization can access accurate information quickly & easily &
when required thereby improving its operational efficiency & effectiveness.

6) Hospital Management System:

Organization: CSE India Pvt. Ltd, Delhi

A-2, Sector 55, NOIDA, 201 301

Email: swapnil30jain@yahoo.com
 Swapnil Jain
Email: swapnil30jain@yahoo.com
Mob: +91 9212460519
Client: Tulsi Nursing home
______________________________________________________________________________
Description: The Project is to manage the hospital processing related to patients during different
phases like handling the outdoor patient department, indoor patient department, inventory of the
stores i.e. medicines, payroll and maintaining various service records. Generating reports as and when
needed.

My Roles & Responsibilities for CSE projects:

• As Software Test Engineer.
• As Black Box Tester (Functional, Integration, Regression testing)
• In Preparation & Execution of Test cases for the entire application.
• Involved in Test Planning.
• Reporting Bugs.

Other SkillsLLLLLLLLLL LLLLLLLLLLLLLLLLLLLLl

• Flare to update myself on the prevailing and emerging Information Technology directions.
• Ability to anticipate & respond to the needs and preferences of clients and end users.
• Maintain a positive attitude in the face of changes in work assignments or conditions.
• Believe in teamwork and harmony with colleagues.
• Good Communication and Interpersonal Skills.

Biographical DetailsLLLLLLLLLL LLLLLLLLLLLLLLLLLLLLl

Father’s Name : Shri Mahaveer Prasad Jain

Date of Birth : 30- June- 1983
Hobbies : Playing Synthesizer, Listening Music etc.
Language Known : English & Hindi
Permanent Address 1034, Gyan Nagar, Hiran Magri Sec – 4
Udaipur (Raj.) 313002

Passport No. and Visa : G3127253 valid up to June 2017 with Valid
US B1 Visa valid till 2019.

A-2, Sector 55, NOIDA, 201 301

Email: swapnil30jain@yahoo.com
Swapnil Jain
Email: swapnil30jain@yahoo.com
Mob: +91 9212460519

(Swapnil Jain)

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A-2, Sector 55, NOIDA, 201 301

Email: swapnil30jain@yahoo.com