Professional Documents
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150 1 1 2 2
mode of payment experience household income online profitable
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1 3 1 1
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3 3 3 1
3 1 1 1
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ss comapred to others preferred sites for shopping customer experience
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challenge faced best price recommend online shopping digital over traditional
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Q1
1.Whichtypeofcitydotherespondantsbelongto?
2.Howmanyhoursdoyouspendononlinedaily?
Hours respondents
1-2 52
2-3 52
3-4 23
4-5 23
3. Which are the fashion sites you are more aware with?
Respondents
Flipkart 42
Amazon 58
Snapdeal 22
Voonik 28
4.Topthreeclothingitemspurchased?
items respondents
Saree 51
Jeans 40
Shirt 28
Suits 31
mode of payment
Credit/debit card 32
Net banking 34
Cash on delivery 84
Column1
6. Experience with online shopping?
experience with online shopping
Excellent 36
Good 56
Bad 32
Very bad 26
income respondents
Upto 40000 48
40000-50000 42
50000-60000 31
Above 60000 29
9.. Do you like the product of Sarovar Sarees as compared to others seller?
respondents
Yes 86
No 64
10. Which market place you visit more for buying fashion online products?
respondents
Flipkart 62
Amazon 46
Snapdeal 17
Myntra 25
11. Which market place gives you the best customer experience?
best service provider respondents
Flipkart 54
Amazon 32
Snapdeal 38
Myntra 26
12. What are the challenge you face while shopping online?
challenges
Late delivery issue 42 #DIV/0!
Damaged product 32
Duplicate product 20
Product not described 30
Poor after sales service 26
13. Which market provide you the best price for the product?
respondents
Snapdeal 50
Flipkart 36
Amazon 30
Voonik 34
15. Why do you choose digital ecommerce over traditional shopping?
Respondents
Accessibility and responsivene 46
Timeliness and punctuality 44
Saves time 26
Easy return policy 34
No.of respondent belong to
31%
47% one tier
two tier
third
22% tier
respondents
15%
35% 1-
15% 2
2-3
3-
35% 4
4-5
Respondents
19%
28%
Flipkart
15%
Amazon
Respondents
19%
28%
Flipkart
15%
Amazon
39% Snapde
al
respondents
21%
34%
Saree
19% Jeans
Shirt
27%
Suits
mode of payment
21%
Credit/debit
56% card
23%
Net banking
Net banking
56
36
32
26
60
50
48
40
42
30
31 29
20
10
No
32%
yes
68%
No
32%
yes
68%
Respondents
No
43%
Yes
57%
70
62
60
50 46
40
30
25
20 17
10
0
Flipkart Amazon Snapdeal Myntra
38
best serive provider
54
38
32
26
Challenges
Axis Title
45
40
35
30
25
20
15
10
5
0
Late Damaged Duplicate Product not Poor after
delivery product product described sales
issue service
respondents
60
50
50
40
36
30 34
30
20
10
0
Snapdeal Flipkart Amazon Voonik
36
30 34
30
20
10
0
Snapdeal Flipkart Amazon Voonik
Respondents
46 44
34
26
one tier
two tier
third
tier
1-
2
2-3
3-
4
4-5
Flipkart
Amazon
Flipkart
Amazon
Snapde
al
Saree
Jeans
Shirt
Suits
nt
Credit/debit
card
Net banking
Net banking
26
Very bad
ess
s
25
eal Myntra
ider
ider
26
eal Myntra
34
Voonik
34
Voonik
return
Compatibility Report for sarovar excel.xls
Run on 04-01-2017 13:19
The following features in this workbook are not supported by earlier versions of
Excel. These features may be lost or degraded when you save this workbook in
an earlier file format.
A table style is applied to a table in this workbook. Table style formatting cannot
be displayed in earlier versions of Excel.
# of occurrences
'Sheet2'!E82:E83