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UNIVERSITY OF CAPE TOWN

Business
Systems Analysis
short course

Information Pack
BUSINESS SYSTEMS ANALYSIS
SHORT COURSE

Need for the course Course Overview


According to The Business Analysis Benchmark Study, 70% of all project failures are due This highly practical
to poor requirements specifications one of the key competency areas of business 10-week short course will
systems analysts. IT systems have the potential to impact positively on both business give you comprehensive
and employee performance, yet in the past there has been a tendency to create systems conceptual knowledge and
and processes that are based on poor requirements specifications, and these systems the practical skills necessary
and processes ultimately fail. to be able to perform effective
business system analysis
Organisations in all types of industries are in need of skilled and experienced business within an organisation.
systems analysts who understand the organisations business model, strategy, needs,
and current business processes, and who can elicit business and end-user requirements COURSE DURATION:
effectively and integrate and accommodate these to ensure that new and existing IT 10 weeks online, available
systems are designed from a users perspective. This results in efficient, user-friendly throughout South Africa.
systems that enhance the strategic objectives of a business, and that also meet the A typical week will entail a
end-users requirements. commitment of approximately
7 - 10 hours.
Career Opportunities
Business systems analysts are increasingly in high demand because of the vital role that COURSE APPROVAL:
they play in ensuring project success. In addition, business systems analysis is emerging This course is approved
as a clearly defined profession with a professional body (the IIBA) that sets the international by UCT. You will receive
standard of business analysis. If you are already in the BSA profession, this course will give a certificate issued by the
you the opportunity to formalise your training, and will provide you with both technical university once you have
skills and practical experience that you can apply immediately and with confidence. successfully completed
If you are someone wanting to transition into the role of a business systems analyst, the course.
this course will act as the ideal starting point on your journey to becoming a BSA.
COURSE STARTS:
WEEKLY Course modules 30 January 2017
The following modules are covered during the course:
CONTACT
Orientation module: Welcome to your Online Campus 021 447 7565
Module 1: Contextualising business systems analysis 021 447 8344
Module 2: Analysing the current business system enrolments@getsmarter.com
Module 3: Recommending an alternate business system
Module 4: Eliciting and communicating requirements REGISTER NOW
Module 5: Preparing to create a business requirements specification
Module 6: Modelling business processes and system
architecture requirements
Module 7: Modelling functional and systems architecture requirements
Module 8: Modelling data and human-system interface design
Module 9: Assuring quality
Module 10: Facilitating change and innovation

Tel: +27 21 447 7565 | Fax: +27 21 447 8344


Website: www.getsmarter.com | Email: info@getsmarter.com

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BUSINESS SYSTEMS ANALYSIS
SHORT COURSE

Module 1 Module 4
CONTEXTUALISING BUSINESS SYSTEMS ANALYSIS ELICITING AND COMMUNICATING REQUIREMENTS
In order to be an effective business systems analyst, Most projects fail because of poorly documented requirements.
you need to have a sound understanding of organisations, This module covers key soft skills, tools and techniques that are
systems, stakeholders, the relationship between these elements, essential to ensuring you can elicit requirements thoroughly and
and the Business Systems Analyst (BSA). Module 1 places the role effectively, as well as methods of communicating requirements
of the BSA within the context of the organisation and the systems to stakeholders in a way that they can easily understand.
development lifecycle, and provides an overview of the key This module also introduces you to the different types of
technical, industry and soft skills needed by a BSA. requirements you will be working with as a BSA.

Module 2 Module 5
ANALYSING THE CURRENT BUSINESS SYSTEM PREPARING TO CREATE A BUSINESS REQUIREMENTS
Module 2 is the first of two modules on compiling the SPECIFICATION
business case for a possible solution. This module gives you In order to be a success, a project needs to have clearly
a brief overview of the business case and what its function is, defined and documented requirements. The requirements that
and then moves on to conducting an analysis of the current you elicit will be communicated in a variety of forms (models,
business system (the as-is analysis). This includes identifying flow charts, diagrams and narratives) and collated into one large
the business need (defining business goals and objectives, document the business requirements specification document.
identifying the business problem, and identifying stakeholders This module introduces you to the business requirements
and their requirements), as well as assessing the capability gap. specification, which you will be working on from Modules 5 to
In this module, you will complete the first part of a business 9 as part of an ongoing project. This module outlines all the
case, which forms part of your ongoing project. different domains of requirements, as well as the different ways
these requirements are communicated. At the end of the module
you will specify the non-functional requirements for a project.

Module 3
RECOMMENDING AN ALTERNATE BUSINESS SYSTEM
This module continues on from Module 2, and covers how
Module 6
to identify and recommend an alternate system solution. MODELLING BUSINESS PROCESSES AND SYSTEM ARCHITEC-
You will discover tools to help you define the solution scope as TURE REQUIREMENTS
well as the solution approach, and will also learn how to conduct Process modelling is an essential skill all business systems
a feasibility analysis in order to determine which solutions are analysts need to have. Module 6 gives you an overview of
the most feasible to recommend. At the end of this module business process modelling, and the different types of process
you will conduct your own feasibility study and complete the models a BSA might produce. It also introduces you to the
business case you started in Module 2. modelling notation you will be using to create your models and
flow charts BPMN. At the end of this module you will create
your own business process models using draw.io, a free online
diagram and flow chart editor.

Tel: +27 21 447 7565 | Fax: +27 21 447 8344


Website: www.getsmarter.com | Email: info@getsmarter.com

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BUSINESS SYSTEMS ANALYSIS
SHORT COURSE

Module 7 Module 9
MODELLING FUNCTIONAL REQUIREMENTS ASSURING QUALITY
Modelling is an essential skill for a business systems analyst This module covers quality assurance and analysis. An important
to possess. In Module 7 you will get to flex your modelling part of a BSAs role is ensuring that systems are tested to ensure
muscles, and will be creating a use-case model, and a functional that the solution is verified and validated before it goes live. You
decomposition diagram. You will also learn how to formulate will learn key quality assurance methods and techniques, and at
user stories and epics. All of these models will form part of your the end of the module, you will design a test scenario that will
business requirements specification document. include test cases, input data and output data.

Module 8 Module 10
MODELLING DATA AND HUMAN-SYSTEM INTERFACE DESIGN FACILITATING CHANGE AND INNOVATION
This module is split into two parts data modelling and A Business Systems Analyst is ultimately an agent of change.
human-system interface design. Skilled business analysts, The solution they recommend, that is designed and developed
who can ensure new and existing IT systems are designed and then implemented, will ultimately result in some form of
from a human perspective in addition to effectively enhancing change for the organisation, for the system itself, and for the
the strategic objectives of a business, are in high demand. end-user. This change can be disruptive, and BSAs need to have
This module covers the human system interface design element a cache of change management tools and techniques to help
of business systems analysis, ensuring you can design systems them facilitate change and innovation effectively. This module
that meet the needs of end-users. In the data components, provides you with tried and tested methods for facilitating various
you will be creating part of an entity relationship diagram and a types of change organisational change, system change, and
data flow diagram, as well as formulating data definitions. personal change as well as the skills to identify which methods
are appropriate in which circumstances.

Tel: +27 21 447 7565 | Fax: +27 21 447 8344


Website: www.getsmarter.com | Email: info@getsmarter.com

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BUSINESS SYSTEMS ANALYSIS
SHORT COURSE

Who should attend How to register


This short course is suitable for both experienced Business Systems Analysts who wish Click here to register for
to formalise their experience, as well as individuals who wish to transition into the role of the UCT Business Systems
a Business Systems Analyst. Specifically, this course is aimed at business architects, data Analysis short course.
analysts, systems analysts, software auditors, system developers, IT and management
consultants, users, contractors, and aspiring business and systems analysts. Non-IT Entry Requirements
professionals (business owners, business managers, project managers, engineers, service The only entry requirement for
delivery managers, public sector professionals) who wish to better understand and manage this course is a desire to learn
the requirements for IT-based projects would also benefit from doing this course, as well as and advance your career; no
other business system owners who will be working closely with Business Systems Analysts. prior knowledge of Business
Systems Analysis is needed.
However, it is recommended
Course delivery that you have some prior
The course is delivered through the unique GetSmarter Learning website. To help you experience in or exposure
maintain a work-life balance during the course, the content is divided into manageable to web development, IT, or
weekly modules. Each Wednesday you will receive one module to complete in your own time project management. In order
and at your own pace throughout the week. Modules are divided into distinct work units to do this course, you will need
based on core learning outcomes covering concise, meaningful units of the content, followed to:
by short activities to apply the concepts. Typical components include course notes; video
lectures; online multiple-choice practice quizzes; interactive video activities, and written or Have a current email account
practical activities for submission. Group work is a fundamental component of this course Have access to a computer
and you will be required to collaborate with other learners around key discussions and and the internet
submissions. You will receive academic support from your Head Tutor, Brent Combrink, and Have access to sufficient
administrative support from a designated Course Coach. internet data
Be able to open and read PDF
documents
Assessment and award of the certificate Be able to create documents
The course is focused on teaching you practical, formal skills that you can apply in your in Microsoft Word and Excel
career and personal life. You are not required to write any exams. Assessment is based on a Read, write and speak in the
series of practical weekly assignments completed online. You will need to achieve a combined English language
final mark of at least 50% to receive the certificate as issued by the University of Cape Town.
Any course requirements that
are for assessment purposes
Course APPROVAL must be completed in English.
This course is approved by the University of Cape Town. You will receive a certificate
issued by the university once you have successfully completed the course. The course is REGISTER NOW
developed and presented by the University of Cape Town in partnership with GetSmarter.

This course is endorsed by the International


Institute of Business Analysis (IIBA).

Tel: +27 21 447 7565 | Fax: +27 21 447 8344


Website: www.getsmarter.com | Email: info@getsmarter.com

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BUSINESS SYSTEMS ANALYSIS
SHORT COURSE

About GetSmarter During the course presentation

GetSmarter aims to improve lives through better education by helping working professionals you will be required to submit
advance their careers. We collaborate with the worlds leading universities to deliver a portfolio a digital copy of formal
of online short courses and programmes. identification, which reflects
the name you provided upon
registration.
Payment details
january Presentation
PAYMENT OPTIONS: Contact us:
Should you have any queries,
1. ONCE-OFF PAYMENT please contact GetSmarter:
R14,900 by 24 January 2017

CONTACT:
2. PAYMENT PLAN
021 447 7565
R16,241, paid as follows:
First instalment: R5,521 by 24 January 2017 021 447 8344
Second instalment: R5,360 by 24 February 2017 enrolments@getsmarter.com
Third instalment: R5,360 by 24 March 2017

REGISTER NOW
FEBRUARY Presentation
PAYMENT OPTIONS:

1. ONCE-OFF PAYMENT
R14,900 by 21 February 2017

2. PAYMENT PLAN
R16,241, paid as follows:
First instalment: R5,521 by 21 February 2017
Second instalment: R5,360 by 24 March 2017
Third instalment: R5,360 by 21 April 2017

Payment methods
1. ELECTRONIC FUNDS TRANSFER (EFT)
Please make use of your invoice number as a reference.

2. CREDIT CARD (MASTERCARD AND VISA)


Learners will be contacted by telephone to obtain details.

Banking details
ACCOUNT NAME: GetSmarter
BANK: Standard Bank
BRANCH: Claremont
BRANCH CODE: 025109
ACCOUNT NUMBER: 07 251 0684
SWIFT CODE: SBZAZAJJ

Tel: +27 21 447 7565 | Fax: +27 21 447 8344


Website: www.getsmarter.com | Email: info@getsmarter.com

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