2017 Training Brochure Eurocontrol

EUROCONTROL
EUROCONTROL Training 2017

Address: EUROCONTROL Institute of Air Navigation Services Reaching the Institute by Bus:
12, rue Antoine de Saint Exupry From Luxembourg city centre
L-1432 Kirchberg take line 18 -
Luxembourg Bus stop Antoine de St Exupry
LUXEMBOURG From Luxembourg Airport
take line 16 EUROBUS -
Telephone: + 352 43 60 611
Bus stop DCoque
Fax: + 352 43 60 61 651
Web: www.eurocontrol.int/ians
Position: N 49 37.514 E 006 09.062

Foreword
Increasingly, forecasts are indicating continued traffic growth for 2017.

The challenge of continuing to match capacity to demand remains a top
priority. Adequate training for all ANSP and CAA staff is a pre-requisite if
this challenge is to be met.
With traffic levels slowly recovering, 2016 promises to be a crucial year for
ATM performance. The growing interest in our training products demon-
strates that ANSPs and CAAs see training as an integral part of their
preparation for busier times.
This brochure provides you with a comprehensive overview of the

training solutions that IANS has prepared for you. We continue to provide
training for oversight inspectors, network operation actors, airport staff,
on-the-job training instructors, competency assessors, supervisors, safety
actors, as well as for environment coordinators of communication, navi-
gation and surveillance specialists. We provide the best instructors at the
location where you need them: here at the Training Institute or at your
premises. Furthermore we hold all certificates required by EU regulations.
The recent publication of EU Regulation 2015/340 changes certain

training requirements, such as in the field of OJTI and Competency
Assessments. The IANS training courses have been adapted to reflect
these new requirements.
Our controller selection tool (FEAST) and language proficiency test

(ELPAC) remain the gold standard in their respective domains. Their
improved platforms allow you to obtain the information you need from
the tests. FEAST and ELPAC administrator/examiner training courses are
also covered in this brochure.
We hope to welcome you again on one of our courses in 2017!
Alex Wandels
Head of the Institute of Air Navigation Services
Network Manager Directorate
3
For more information and registration: https://trainingzone.eurocontrol.int
Introduction
EUROCONTROL TRAINING 2017
The EUROCONTROL Institute of Air Navigation Services (IANS) is EUROCONTROLs training centre, located in Luxembourg. It is recognised
as a centre of excellence for providing advanced air traffic management (ATM) training, comprising both classroom and e-learning courses,
as well as training standards, tools and programmes.
This brochure provides information about the range of training products and services available from EUROCONTROL in 2017. The brochure
has five parts. The first part describes how to register for a course. The second and third part provide information about the different
training programmes provided by EUROCONTROL as well as the range of EUROCONTROL training courses (delivered in a traditional class-
room setting or as e-learning via the EUROCONTROL Training Zone). More detailed and up-to-date information for each course is available
on the Training Zone within the online catalogue of training products at https://trainingzone.eurocontrol.int/catalogue.htm. The fourth
part contains details of EUROCONTROL training tools. The final part describes EUROCONTROL training support services.
This brochure is also available in PDF at https://trainingzone.eurocontrol.int/brochure.htm
EUROCONTROL TRAINING ZONE
The EUROCONTROL Training Zone is a digital learning environment that supports classroom and e-learning training. The Training Zone is
used by thousands of individual users to consult available courses, receive pre-course information and training material, to study online
and to interact with each other.
Direct your browser to: http://trainingzone.eurocontrol.int.
KEEPING IN TOUCH
Follow us on Facebook via www.facebook.com/EUROCONTROL.IANS
OR
Join the LinkedIN group Alumni and Friends of the EUROCONTROL Institute of
Air Navigation Services (http://linkedin.com).
5
For more information and registration: https://trainingzone.eurocontrol.int
Contents
Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
PART 1 - REGISTRATION 9
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
IANS Classroom Courses - How to Register? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
E-Learning and Virtual Classroom Training - How to Register? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Network Operations Training Classroom Courses - How to Register? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
PART 2 - TRAINING PROGRAMMES 15

Reporting and Investigation of ATM Safety Occurences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Oversight of Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Oversight of Changes in ATM/ANS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Audit Techniques and Management of an Audit Programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Oversight of Safety Management Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Planning and Conduct of Safety Survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Management of changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Management and Assessment of Changes in ATM/ANS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
NSA Training Programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
PART 3 - TRAINING COURSES 27
General Air Traffic Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Airspace Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Network Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Airport Integration and Throughput . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Information Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Surveillance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Data Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Safety Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Security Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Human Performance in ATM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
EU Legislation for the Signle European Sky (ATM/ANS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
ATC Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
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Contents
PART 4 - TRAINING TOOLS 93

First European ATCO Selection Test (FEAST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
English Language Proficiency for Aeronautical Communication (ELPAC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Radar Skills Trainer (RST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
PART 5: TRAINING SUPPORT SERVICES 99

Training Zone for Organisations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
License to Use Eurocontrol Training Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
ATC Simulation Facilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
On-site or Tailor Made Training Courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Training Expertise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Conference Facilities and Aviation Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Index of courses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
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Registration
1
Registration
For more information and registration: https://trainingzone.eurocontrol.int 10

Registration
INTRODUCTION
This part of the brochure describes the arrangements for following EUROCONTROL training.
Training portfolio
The current training portfolio and individual course delivery dates are always available online through the EUROCONTROL Training Zone
(https://trainingzone.eurocontrol.int).
You can access to the training portfolio by selecting Training Catalogue without having to create an account or login. The training port-
folio is continuously updated to try to best suit stakeholders needs and customer demand. The planned course availability and course
delivery dates might therefore be altered prior to confirmation of a participants course.
Training Zone login

Registration on courses or access to some of the content requires a Training Zone login.
An individual Training Zone user account is free of charge and can be made by filling in the self-registration form on the home page of
the EUROCONTROL Training Zone.
Course Reservation Office

The EUROCONTROL Training Institute Course Reservation Office (CRO) plays a central role in the management of requests. It is the central
point of contact for any information related to registration and enrolment.
Contacting the Course Reservation Office:

By e-mail: ians.reservation@eurocontrol.int
By telephone: +352 43 60 61 205 or +352 43 60 61 307
By mail: Course Reservation Office

EUROCONTROL Institute of Air Navigation Services
12, rue Antoine de Saint-Exupry
L-1432 Luxembourg
LUXEMBOURG
11 For more information and registration: https://trainingzone.eurocontrol.int

Registration
IANS CLASSROOM COURSES - HOW TO REGISTER?
Requests for course participation are made by submitting an online course registration request form (form:
http://trainingzone.eurocontrol.int/CourseRequest.htm).
Course registration requests should include as much of the requested information as possible. This will enable places to be allocated in
accordance with the policies for priorities agreed by EUROCONTROL Member States.
National Focal Points

National Focal Points act as local representatives of the Institute, providing a source of information about our training, and will often be
able to answer a wide variety of questions about the training that is available and related issues. Some States have nominated more than
one Focal Point, each representing a particular group or organisation.
Details of all National Focal Points are available at (http://trainingzone.eurocontrol.int/ListFP.htm).
For organisations with a Focal Point

The course registration request form should be submitted to the National Focal Point-see above for more details.
For organisations without a Focal Point

The course registration request form and/or requests for further information about our classroom training courses may be submitted
directly to the Institutes Course Reservation Office.
For individuals
The course registration request form and/or requests for further information about our classroom training courses may be submitted
directly to the Institutes Course Reservation Office. Registration requests submitted by individuals are usually subject to a tuition fee;
contact the Institutes Course Reservation Office for more details.
Notification of course confirmation

Latest by eight weeks before the start of the course, the Institutes Course Reservation Office sends a confirmation email to the course
participant and the National Focal Point. The email contains useful information about getting to the Institute and details of any preparatory
work that should be completed a few weeks before the course starts.
In addition a reminder email is sent 10 days before the start of the course.
If you are unable to take up an allocated place on a training course

Demand for places on our classroom training courses exceeds availability. Because of this, course participants who have been allocated a
place but are unable to attend are asked to notify the Institutes Course Reservation Office as soon as possible through the National Focal
Point. Early notification that an allocated place will not be taken up will enable the Course Reservation Office to re-allocate the place if at all
possible. As with a course registration request, notification that an allocated place will not be taken up should be forwarded to the Course
Reservation Office by the National Focal Point to ensure that both your own organisation and the Institute are fully informed.

Registration
Accommodation in Luxembourg
There is a wide range of hotels available in Luxembourg which are conveniently located for those visiting the Institute. Further details
about the location of local hotels can be found through the Institutes web site at http://www.eurocontrol.int/how-reach-training-institute.
EUROCONTROL has negotiated preferential rates with many of the local hotels. To benefit from this special arrangement you should
specify the appropriate booking code when you reserve your hotel accommodation. The relevant National Focal Point can provide the
necessary booking code.
If you do not have a Focal Point and wish to take advantage of the preferential rates, where they are available, please contact the Course
Reservation Office by e-mail at ians.reservation@eurocontrol.int.
E-LEARNING AND VIRTUAL CLASSROOM TRAINING - HOW TO REGISTER?
Direct access
Some e-learning modules are available through the EUROCONTROL Training Zone without any need for registration. These modules are
made available through the Direct-Access Modules catalogue in the EUROCONTROL Training Zone:
http://trainingzone.eurocontrol.int/directaccess.htm.
Registered access
Registration is required for most e-learning modules and for all virtual classroom courses. The completion of e-learning modules is often
a pre-requisite to the attendance of virtual classroom or classroom courses. Registration is free of charge and is performed via the self-
registration form available on the home page of the EUROCONTROL Training Zone.
Note on tracking
No group monitoring or tracking of progress is possible for direct access e-learning modules or for individual registration. Organisations
wishing to monitor the progress of their students should refer to the Training Zone for Organisations (page 101).

Registration
NETWORK OPERATIONS TRAINING CLASSROOM COURSES - HOW TO REGISTER?
National Focal Points are not involved in the registration procedure for Network Manager Operations courses.
Classroom courses
Participation in a classroom course requires a Training Zone login account. Registration requests are made online through the Training Zone
catalogue. Requests are answered within a few days. The controls put in place are designed to ensure that users do not follow inappropriate
courses for which they are insufficiently prepared.
FMP courses (online form, manual registration)

To participate in an FMP course you must first complete the online form, which is available through the Network Management website or
the EUROCONTROL Training Zone. A Training Zone login account is not required. FMP managers are informed about registration and cancel-
lation requests.
The purpose of this registration procedure is to better allocate participant requests to an appropriate course. It puts an emphasis on the
background of the user and ensures that requests are given personalised treatment.
Contact
For more information on the content of the NMO courses, contact the NMO Training Secretariat via email:
nm.fmpcourse@eurocontrol.int or telephone +32 27 29 51 91.
Accommodation in Brussels
Further details about the location of hotels in Brussels can be found through EUROCONTROLs web site at:
http://www.eurocontrol.int/articles/eurocontrol-headquarters-brussels.

TRAINING
PROGRAMMES
2
EUROCONTROL Training Programmes
EUROCONTROL Training Programmes

In the recent years we are witnessing ever growing recognition of the importance of the proper training and competence of staff
performing different tasks in an NSA or in an ATM/ANS service provider. Whether driven by regulation or by the speed of change in ATM,
there is an increasing need for qualifications/competencies for staff performing a wide range of tasks.
The following part contains information about EUROCONTROL training programmes designed with a purpose to empower the staff
members with the required knowledge/competencies for performing specific tasks.
n Reporting and Investigation of ATM Safety Occurences (LEX-PRG-OCC)

n Oversight of Changes (LEX-PRG-CHG)
n Oversight of Changes in ATM/ANS (LEX-PRG-CHG-2)
n Audit Techniques and Management of an Audit Programme (LEX-PRG-AUDIT)
n Oversight of Safety Management Systems (LEX-PRG-SMS)
n Planning and Conduct of Safety Survey (LEX-PRG-SURVEY)
n Management of changes (SAF-PRG-CHG)
n Management and assessment of changes in ATM/ANS (SAF-PRG-CHG-2)
n NSA Training Programme (NSA-PRG)

Reporting and Investigation of ATM Safety Occurences - LEX-PRG-OCC
Objectives Audience
After completing this training programme, participants will be able to assist in: This training programme has been developed for staff working in an NSA or in
n the investigation of ATM-related safety occurrences; an ATM/ANS service provider involved in the handling of ATM safety-related
n the oversight of the national implementation of the safety occurrence occurrences (reporting, investigation, analysis, and oversight of the national
reporting and assessment regulations. implementation of the applicable regulatory framework).
Description Mandatory pre-requisite

This training programme will address the following subjects in detail: See description of each of the courses included in this training programme.
n applicable international standards, recommended practices and regional
regulatory requirements in relation to ATM safety occurrence reporting and Recommended pre-requisite
assessment; Before starting this training programme, it is recommended to have a good
n the process for the management of such ATM safety occurrences (including understanding of:
reporting and investigation; n the concepts, principles and key elements of an SES-compliant safety
n application of general principles of ATM safety occurrence investigation; management system (i.e. SAF-SMS course;
n application of the specific systemic investigation and analysis tools, (e.g. n EU legislation for SES (i.e. LEX-SES or LEX-SES-E course).
EUROCONTROLs Systemic Occurrence Analysis Methodology (SOAM));
n application of tools developed by EUROCONTROL for ATM safety occurrence Certificate
reporting and investigation - TOKAI (Toolkit for ATM Occurrence Investigation), Certificates will be awarded for each course. In addition, participants who
including RAT (Risk Analysis Tool); complete the programme will be awarded a certificate of achievement.
n different implementing arrangements in relation to the management of ATM
safety-related occurrences;
n application of the HERA technique to analyse and encode errors for incident
reports, and to extract safety lessons.
It consists of the following courses:

n Safety Oversight / Implementation of Occurrence Reporting and Assessment
(LEX-SORA);
n ATM Occurrence Investigation and Analysis (SAF-INV);
n ATM Occurrence Reporting and Investigation Tools (SAF-TOOLS);
n Human Error Analysis with HERA (HUM-HERA).
There is no prescribed sequence for the courses to be followed.
Maximum duration
24 months.

Oversight of Changes - LEX-PRG-CHG
Important note Maximum duration

The LEX-PRG-CHG training programme will be replaced by LEX-PRG-CHG-2 when 24 months.
the new regulation laying down common requirements for service providers and
the oversight in ATM/ANS and other ATM network functions (based on EASA Audience
opinion 03/2014 and expected to repeal regulations No. 1035/2011, 1034/2011 This training programme has been developed specifically for staff working in an
and 482/2008) and its Acceptable Means of Compliance (AMC) and Guidance NSA, involved in oversight of changes (both airspace-related and technical).
Material (GM), are published.
Recommended pre-requisite
Given the significant differences between the repealed regulations, and the Before starting this training programme, it is recommended to have a good
new one (together with its AMC/GM), none of the courses included in the understanding of:
LEX-PRG-CHG training programme will count towards the granting of a Certificate n EU legislation for SES (i.e. LEX-SES-E or LEX-SES course);
of Achievement for the new LEX-PRG-CHG-2 training programme. n Auditing techniques (i.e. LEX-AUDIT-1 & 3 courses);
n the concepts, principles and key elements of a SES-compliant Safety
Objectives Management System (i.e. SAF-SMS course).
After completing this training programme, participants will have a solid under-
standing of the oversight of changes, and will be able to assist in: Certificate
n reviewing the safety arguments for changes; Certificates will be awarded for each course. In addition, participants who
n supervising the conformity of systems and constituents with essential complete the programme will be awarded a certificate of achievement.
requirements and relevant implementing rules for interoperability;
n auditing relevant processes in relation to changes.
Description
This training programme will address the following subjects in detail:
n the risk assessment and mitigation process (or safety assessment process)
applicable to ATM/ANS changes;
n relevant EU legislation in relation to the safety assessment of changes;
n relevant EU legislation for SES interoperability, and the key processes involved
to achieve, demonstrate and supervise compliance;
n the process of safety oversight of changes, and the key aspects to consider.

n Introduction to Safety Assessment (SAF-SA1);
n Safety Oversight of Changes in ATM/ANS (LEX-SOCH);
n SES Interoperability (LEX-IOP).
It is recommended to start this training programme with SAF-SA1, then

LEX-SOCH. There is no prescribed order for the other course.

Oversight of Changes in ATM/ANS [LEX-PRG-CHG-2] - NEW
- LEX-PRG-CHG
Important note n Oversight of Changes in ATM/ANS Part 1 (LEX-CHG-OC-1);

This training programme is consistent with the regulation laying down common n Active participation in at least one of the following:
requirements for service providers and the oversight in ATM/ANS and other ATM 1. review of a notified change to the ATM/ANS functional system;
network functions (based on EASA opinion 03/2014 and expected to repeal regu- 2. review (and audit if appropriate) of the updated change management
lations No. 1035/2011, 1034/2011 and 482/2008) and its Acceptable Means of procedures submitted by a provider of ATM/ANS services to ensure compli-
Compliance (AMC) and Guidance Material (GM). As uncertainty remains regarding ance with the new regulation laying down common requirements for
the actual dates of publication and the final content of the new regulation and its service providers and the oversight in ATM/ANS and other ATM network
AMC/GM, the information described hereafter may be subject to changes. functions (expected to repeal regulations No. 1035/2011, 1034/2011 and
482/2008), and its AMC/GM (if appropriate).
As soon as the new regulation and its AMC/GM are published, the new n Oversight of Changes in ATM/ANS Part 3 (LEX-CHG-OC-3).
LEX-PRG-CHG-2 training programme will supersede the old one (coded
LEX-PRG-CHG). The latter was consistent with regulations No. 1035/2011, All four stages are mandatory and must be completed in the prescribed order.
1034/2011, 482/2008 and 552/2004.
Maximum duration
Given the significant differences between the repealed regulations, and the 24 months.
new one (together with its AMC/GM), none of the courses included in the
LEX-PRG-CHG training programme will count towards the granting of a Certificate Audience
of Achievement for the new LEX-PRG-CHG-2 training programme. This course is designed for personnel working for a competent authority (including
NSAs) and involved in the oversight of changes in ATM/ANS, in particular of
Objectives changes to the ATM/ANS functional system.
standing of the oversight of changes, and will be able to assist in: Mandatory pre-requisite
n reviewing a notified change to the ATM/ANS functional system; Before starting this training programme, participants must have completed the
n auditing relevant processes in relation to changes. following course:
n Quality and Safety basic principles in the scope of management of changes in
Description ATM/ANS (SAF-CHG-Basic).
n relevant EU legislation (IR/AMC/GM) in relation to ATM/ANS changes; Recommended pre-requisite
n the process of oversight of changes, and the key aspects to consider. Before starting this training programme, it is recommended to have a good
understanding of:
This training programme will provide an overview of the following subjects: n EU legislation for SES (i.e. LEX-SES-E or LEX-SES course) ;
n management of ATM/ANS changes; n Auditing techniques (i.e. LEX-AUDIT-1 & 3 courses);
n safety assessment of changes to the ATM/ANS functional system; n the concepts, principles and key elements of a SES-compliant Safety
n safety support assessment of changes to the ATM/ANS functional system; Management System (i.e. SAF-SMS course).
n interactions between quality management, safety management, and the
process of management and assessment of changes; Certificate
n interactions between safety assessments and safety support assessments. Certificates will be awarded for each course. In addition, participants who
It consists of the following stages: complete the programme will be awarded a certificate of achievement.
n Management & Oversight of Changes in ATM/ANS (SAF-CHG-Intro);

Audit Techniques and Management of an Audit Programme - LEX-PRG-AUDIT
Objectives Audience
After completing this training programme, participants will be able to: This training programme has been developed specifically for staff working in an
n conduct an audit; NSA who are involved in the planning and conduct of audits.
n assist in the management of an audit programme in compliance with appli-
cable EU legislation for SES. Mandatory pre-requisite
See LEX-AUDIT-1 course description.
Description
This training programme will address the following subjects in detail: Recommended pre-requisite
n various audit techniques See LEX-AUDIT-1 course description.
n the audit process, including management of the audit programme.
Certificate
It consists of the following stages: Certificates will be awarded for each course. In addition, participants who
n Stage 1: Audit Techniques and Practice Stage 1 (LEX-AUDIT-1) complete the programme will be awarded a certificate of achievement.
n Stage 2: Conduct of an Actual Audit
n Stage 3: Audit Techniques and Practice Stage 3 (LEX-AUDIT-3).
All three stages are mandatory, and shall be completed in the prescribed order.
Maximum duration
24 months.

Oversight of Safety Management Systems - LEX-PRG-SMS
Objectives Audience
After completing this training programme, participants will have a solid under- This training programme has been developed specifically for staff working in an
standing of: NSA, involved in safety oversight of safety management systems.
n the concepts, principles and key elements of a safety management system;
n best practices in safety management; Mandatory pre-requisite
n the key aspects to be considered during the safety oversight of safety See description of each of the courses included in this training programme.
management systems implemented by ANSPs.
Description Before starting this training programme, it is recommended to have a good
It consists of the following courses: understanding of EU legislation for SES (i.e. LEX-SES-E or LEX-SES course).
n Safety Management System in ATM From Theory to Practice (SAF-SMS);
n Safety Oversight of Safety Management Systems (LEX-SOSM). Certificate
Certificates will be awarded for each course. In addition, participants who
It is recommended to start this training programme with SAF-SMS. complete the programme will be awarded a certificate of achievement.
Maximum duration
18 months

Planning and Conduct of Safety Survey - SAF-PRG-SURVEY
Objectives Audience
After completing this training programme, participants will be able to assist in This training programme has been developed specifically for staff working in an
the planning and conduct of safety surveys, in compliance with applicable EU ATM/ANS service provider and who are involved in the planning and conduct of
legislation for SES. safety surveys.
This training programme will address the following subjects in detail: Mandatory pre-requisite
n types of safety surveys; See description of SAF-SAS-1 course.
n the safety survey process.
Description Before starting this training programme, it is recommended to have a good
It consists of the following stages: understanding of the concepts, principles and key elements of a SES-compliant
n Stage 1: Safety management survey (SAF-SAS-1); Safety Management System (i.e. SAF-SMS course).
n Stage 2: Participation in an actual safety survey in the participants own
organisation; Certificate
n Stage 3: Safety management survey (SAF-SAS-3). Certificates will be awarded for each course. In addition, participants who
complete the programme will be awarded a certificate of achievement.
All three stages are mandatory and must be completed in the prescribed order.
Maximum duration
18 months.

Management of Changes - SAF-PRG-CHG
Important note It consists of the following courses:

The SAF-PRG-CHG training programme will be replaced by SAF-PRG-CHG-2 when n Introduction to Safety Assessment (SAF-SA1);
the new regulation laying down common requirements for service providers and n Practical Safety Assessment (SAF-SA2);
the oversight in ATM/ANS and other ATM network functions (based on EASA n SES Interoperability (LEX-IOP);
opinion 03/2014 and expected to repeal regulations No. 1035/2011, 1034/2011 n ATM Software Safety Assessment (SAF-SW).
and 482/2008) and its Acceptable Means of Compliance (AMC) and Guidance
Material (GM), are published. It is recommended to start this training programme with SAF-SA1. There is no
prescribed order for the other courses.
Given the significant differences between the repealed regulations, and the
new one (together with its AMC/GM), none of the courses included in the Maximum duration
SAF-PRG-CHG training programme will count towards the granting of a Certificate 24 months.
of Achievement for the new SAF-PRG-CHG-2 training programme.
Audience
Objectives This training programme has been developed specifically for staff working in an
After completing this training programme, participants will have a solid under- ATM/ANS service provider who are involved in managing changes (both airspace-
standing of the management of changes, and will be able to assist in: related and technical).
n safety assessments of ATM/ANS changes, including software safety
assessments Recommended pre-requisite
n conformity assessment tasks in relation to SES interoperability Before starting this training programme, it is recommended to have a good
understanding of the concepts, principles and key elements of an SES-compliant
Description Safety Management System (i.e. SAF-SMS course).
n the risk assessment and mitigation process (or safety assessment process) Certificate
applicable to ATM/ANS changes; Certificates will be awarded for each course. In addition, participants who
n relevant EU legislation in relation to the safety assessment of changes and the complete the programme will be awarded a certificate of achievement.
software safety assurance system;
n relevant EU legislation for SES interoperability, and the key processes involved
to achieve, demonstrate and supervise compliance;
n the ANS software safety assurance process, its relationship with the overall
risk assessment activity and its relationship with existing industry software
standards.

Management and Assessment of Changes in ATM/ANS - SAF-PRG-CHG-2 NEW
Important note This training programme will provide an overview of the following subjects:
This training programme is consistent with the regulation laying down common n relevant EU legislation (IR/AMC/GM) in relation to ATM/ANS changes;
requirements for service providers and the oversight in ATM/ANS and other ATM n the process of oversight of changes, and the key aspects to consider.
network functions (based on EASA opinion 03/2014 and expected to repeal regu- It consists of the following stages:
lations No. 1035/2011, 1034/2011 and 482/2008) and its Acceptable Means of n Management & Oversight of Changes in ATM/ANS (SAF-CHG-Intro);
Compliance (AMC) and Guidance Material (GM). As uncertainty remains regarding n Assessment of Changes to the ATM/ANS functional system Part 1
the actual dates of publication and the final content of the new regulation and its (SAF-CHG-AC-1);
AMC/GM, the information described hereafter may be subject to changes. n Active participation in at least one of the following:
As soon as the new regulation and its AMC/GM are published, the new 1. safety assessment and/or safety support assessment of a change to the
SAF-PRG-CHG-2 training programme will supersede the old one (coded ATM/ANS functional system
SAF-PRG-CHG). The latter was consistent with regulations No. 1035/2011, 2. adaptation of the change management procedures to ensure compliance
1034/2011 and 482/2008, which will be repealed by the new regulation. with the new regulation laying down common requirements for service
providers and the oversight in ATM/ANS and other ATM network func-
Given the significant differences between the repealed regulations, and the tions (expected to repeal regulations No. 1035/2011, 1034/2011 and
new one (together with its AMC/GM), none of the courses included in the 482/2008), and its AMC/GM (if appropriate)
SAF-PRG-CHG training programme will count towards the granting of a Certificate n Assessment of Changes to the ATM/ANS functional system Part 3
of Achievement for the new SAF-PRG-CHG-2 training programme. (SAF-CHG-AC-3).
Objectives All four stages are mandatory and must be completed in the prescribed order.
standing of the management and assessment (from a safety perspective) of Maximum duration
changes in ATM/ANS, and will be able to assist in the: 24 months.
n management of changes in ATM/ANS; Audience
n safety assessment and safety support assessment of changes to the ATM/ANS This course is designed for personnel working for a provider of ATM/ANS services who
functional system. are actively involved (i.e. contributing or coordinating) in the safety assessment and/
Description or safety support assessment of changes to the ATM/ANS functional system.
After completing this training programme, participants will have a solid under- Mandatory pre-requisite
standing of the management and assessment (from a safety perspective) of Before starting this training programme, participants must have completed the
changes in ATM/ANS, and will be able to assist in the: following course:
n management of changes in ATM/ANS; n Quality and Safety basic principles in the scope of management of changes in
n safety assessment and safety support assessment of changes to the ATM/ANS ATM/ANS (SAF-CHG-Basic).
functional system.
This training programme will address the following subjects in detail: Before starting this training programme, it is recommended to have a good
n management of ATM/ANS changes; understanding of:
n safety assessment of changes to the ATM/ANS functional system; n EU legislation for SES (i.e. LEX-SES-E or LEX-SES course) ;
n safety support assessment of changes to the ATM/ANS functional system; n the concepts, principles and key elements of a SES-compliant Safety
n interactions between quality management, safety management, and the Management System (i.e. SAF-SMS course).
process of management and assessment of changes; Certificate
n interactions between safety assessments and safety support assessments.
Certificates will be awarded for each course. In addition, participants who
complete the programme will be awarded a certificate of achievement.

The NSA Training Programme - NSA-PRG
Objectives Specialist courses (mandatory selection of 3 of these courses):

After completing this training programme, participants will have a comprehen-
sive and detailed understanding of the role, functions and all core activities of an As some specialist courses are specifically addressing the new regulation laying
NSA as required by the EU legislation in force. The training programme will also down common requirements for service providers and the oversight in ATM/
provide participants with an awareness of on-going regulatory developments. ANS and other ATM network functions (based on EASA opinion 03/2014 and
expected to repeal regulations No. 1035/2011, 1034/2011 and 482/2008) and its
Description Acceptable Means of Compliance (AMC) and Guidance Material (GM), referred to
The NSA training programme is designed to support States obligation to ensure below as CR-O-IR/AMC/GM, they will only be available after their publication. It
specific training for those involved in oversight activities. It will provide partici- is the case for:
pants with a solid foundation in all of the core NSA functions as required by the EU
n the new LEX-CHG-OC-1 and LEX-CHG-OC-3 courses, which will supersede
legislation in force, and with an awareness of on-going regulatory developments.
the LEX-SOCH course as soon as the new CR-O-IR/AMC/GM are published
(successful completion of the LEX-SOCH course still counts towards the
granting of a Certificate of Achievement if completed within three years of
finishing the NSA training programme)
Basic courses (all mandatory):
n the new LEX-COMP-ATSEP course, which specifically addresses the new
n Introduction to EU Legislation for the Single European Sky (LEX-SES); CR-O-IR/AMC/GM, when it comes to ATSEP personnel training and compe-
n Audit Techniques and Practice (LEX-AUDIT-1 & 3); tence assessment.
n Functions of a National Supervisory Authority (LEX-ORG).
The new LEX-COMP-ATCO course replaces the LEX-SOCA course, but focuses only
on ATCO competence (while the LEX-SOCA course was also addressing ATSEP
competence). Successful completion of the LEX-SOCA course still counts towards
NSA Training Programme BEFORE the new the granting of a Certificate of Achievement if completed within three years of
finishing the NSA training programme.
CR-O-IR/AMC/GM* are published.

The NSA Training Programme - NSA-PRG
NSA Training Programme AFTER the new CR-O-IR/AMC/GM* are published.
Those wishing to complete the NSA training programme must complete the three much of the content, are equally applicable to the work of other regulatory agen-
basic courses (LEX-SES, LEX-ORG and LEX-AUDIT-1 & 3) before attempting any of cies. The courses are also of interest to those wishing to gain an understanding of
the specialist courses. From the list of optional courses, a number of three have to regulatory functions and techniques, for example staff from providers of ATM/ANS
completed to conclude the training programme. services preparing to take on additional responsibilities which include working
with the NSA or regulator.
Maximum duration
6 courses of maximum one week each, taken over a maximum of 3 years. Mandatory pre-requisite
See description of each of the courses included in this training programme.
Audience
The training programme has been developed specifically for staff working at an Recommended pre-requisite
NSA. It is ideally suited to those who have recently joined the organisation and See description of each of the courses included in this training programme.
wish to gain a comprehensive understanding of the role and function of an NSA.
It will also be of value to those with some experience within an NSA who wish Certificate
to develop their knowledge and skills related to specific NSA functions, in prepa- Certificates will be awarded for each course. In addition, participants who
ration for taking on greater responsibilities, for example. Although the training complete the programme will be awarded a certificate of achievement.
programme is focused on the oversight role of an NSA, the principles covered, and

TRAINING
COURSES
3
This part of the brochure describes training that is offered in classroom setting or as e learning modules on the Training Zone. Classroom
training courses are usually held at EUROCONTROL (Luxembourg or Brussels). As part of the partnership that EUROCONTROL is developing
with Member States and with other leading training organisations, courses are also delivered at other locations. Further information about
the availability of specific courses and the location at which they will be delivered are available on-line in the EUROCONTROL Training
Zone.
Information about our portfolio of courses is grouped into general topic areas. For each course, a short description of the content is
provided. The training catalogue on the EUROCONTROL Training Zone contains additional information such as a summary of the objectives
that will be achieved by following the training, the length of the course, the target audience and details of any pre-requisite knowledge.
For e learning modules, we also indicate the typical time needed to complete the course.
This symbol indicates that the training is classroom-based.
This symbol indicates that the training is computer-based (on your own, at your own time).
This symbol indicates that the training is computer-based (at a specific time, in a group).
This symbol indicates that this is training material that supports classroom-based teaching. It is not accessible to individual
learners.
O This symbol indicates that the training is delivered on-line over a defined period of time.
This symbol indicates that the training is training reference material which does not require registration and for which no
R certificate of attendance is delivered.
This symbol indicates that the training is a blended course. It is not accessible to individual learners.
PRG This denotes a programme collection of courses.
This symbol indicates a new course.
Update This symbol indicates that the course has been recently updated.
This icon indicates that the e-learning training is designed to meet the requirements of part of the EUROCONTROL Common
Core Content Syllabus for initial training.

GENERAL
AIR TRAFFIC
MANAGEMENT
Gaining knowledge in general air traffic management (ATM) is essential. Introduction to ATM
Discover Air Traffic Control
How do we include RPAS in our operations, how do we keep high levels of security and
Building a Future ATM System
maintain essential cooperation between civil and military ATM?
Introduction to EU Legislation for the Single European Sky
What do we achieve with the Centralised Services (CS), their concept of operation, business Introduction to the ESSIP/LSSIP mechanism
model, financing, governance and management? Introduction to Civil Military Coordination
Civil - Military ATM Coordination
What will the future ATM system look like? What will be achieved with the SESAR Deployment
Discover Centralised Services - An Overview
Programme and the Common Projects?
ATM Summer School
What about looking more closely into the costs, the finances, and risk and resilience Security Management in ATM
management? Introduction to Environment
Pilot Common Project and SESAR Deployment
Finally, are you looking for a solid mix between ATM and ATC theory, and hands-on experi-
Legal and Financial Issues for ANSP
ence of being an air traffic controller for a couple of days?
Management of Air Navigation Services
Interested in any of those topics? Welcome to any of the courses in the General Air Traffic Quality Management Systems (QMS) for Civil Aviation
Management Domain! Authorities (CAA) and Air Navigation Service Providers
Remotely Piloted Aircarft Systems - A Regulatory
Overview
Remotely Piloted Aircraft Systems - ATM Integration
Remotely Piloted Aircraft Systems - A regulatory
overview
Cost Reduction Strategies for ANS Providers
29
General
Domain Air Traffic Management
INTRODUCTION TO ATM This course will provide participants with an overview of how the European Air Traffic Management
system works today.
GEN-ATM-INTRO Duration: 2 hours.
DISCOVER AIR TRAFFIC CONTROL This course is the perfect combination for university students and new comers in ATM/ATC domain
of theoritical knowledge about the current and future air traffic management (ATM) environment and
hands-on unique opportunity to control traffic through high fidelity simulators in the en-route phase of
flight and tower simulation.
GEN-INTRO Duration: 2 days.
BUILDING A FUTURE ATM SYSTEM This continuously evolving course provides an overview of the future ATM situation within Europe
based on the European ATM Master Plan. It further explains the SESAR deployment aiming at reaching
the performance targets with a strong role of the Network Manager and supported by the Centralised
Services.
GEN-FUT Duration: 5 days.
INTRODUCTION TO EU LEGISLATION FOR This course provides an overview of EU legislation for the Single European Sky, in the field of ATM/ANS.
THE SINGLE EUROPEAN SKY It also describes how the regulatory developments will further affect the stakeholders involved in ATM/
ANS (ATM/ANS service providers, competent authorities including NSAs, network manager, EASA, ATM/
ANS manufacturers, etc.).
LEX-SES Duration: 4 days.
INTRODUCTION TO THE ESSIP/LSSIP This module answers many questions and describes ESSIP/LSSIP, the ESSIP/LSSIP mechanism, the
MECHANISM stakeholders roles, an individual ESSIP objectives life cycle, and the ESSIP/LSSIP deliverables.
Duration: 30 minutes.
GEN-ELSSIP
INTRODUCTION TO CIVIL MILITARY ATM This package of 3 modules provides an overview of the institutional framework governing in civil-
COORDINATION military coordination, the implications of the Single European Sky on civil/military coordination, and CNS
considerations in relation to civil-military coordination.
GEN-CIVMIL-INTRO Duration: Package of 3 modules - 1 hour 20 minutes.
CIVIL - MILITARY ATM COORDINATION A look at the work being done to enhance civil-military coordination in the Single European Sky:
the improvement of European ATM efficiency for the benefit of civil/military aerial needs;
the development of viable solutions to support military ATM/CNS performance and interoperability.
Military participation in SES and SESAR activities is also discussed.
GEN-CIVMIL Duration: 4 days.
DISCOVER CENTRALISED SERVICES - The Discover Centralised Services course describes the overall concept of Centralised Services, the
AN OVERVIEW envisaged business model, its financing, governance and management. Each Centralised Service is
described in some detail starting from its Concept of Operations.
GEN-CS Duration: 3 days.

General
Domain Air
ATMTraffic Management
Organisation
Management
ATM SUMMER SCHOOL This course is the perfect combination for university students and new comers in ATM/ATC domain of
theoritical knowledge about the current and future air traffic management (ATM) environment and
hands-on unique opportunity to control traffic through high fidelity simulators in the en-route phase of
flight and Tower simulation.
GEN-ATM-UNI Duration: 5 days.
SECURITY MANAGEMENT IN ATM This course about ATM security learns how to conduct a Security Risk Assessment in the light of relevant
regulation. Other substantial parts of the course are cyber security incidents (including CNS) and how to
respond, ATM security oversight and relevant activities in the scope of SESAR.
GEN-SEC Duration: 4 days.
INTRODUCTION TO ENVIRONMENT This package covers the general issues associated with the environment and aviation. Indications of what
actions you can take in your daily work/life to help mitigate the impact of aviation on the environment
are addressed. It gives a basic grounding for both ATM personnel and the general public alike.
ENV-INTRO Duration: Package of 3 modules - 50 minutes.
PILOT COMMON PROJECT (PCP) AND After describing the different phases of SESAR and the link with the European ATM Master Plan, the
SESAR DEPLOYMENT course focuses on the Common projects, the PCPs and six ATM Functionalities.
GEN-PCP Duration: 3 days.
LEGAL AND FINANCIAL ISSUES FOR AIR This course explains the state rights and obligations, charging policy, facilities
NAVIGATION SERVICE PROVIDERS financing, management and control.
GEN-FIN Duration: 5 days.
MANAGEMENT OF AIR NAVIGATION The course focuses on Legal issues in Air Navigation Services management.
SERVICES Duration: 5 days.
GEN-ANS-MGMT
QUALITY MANAGEMENT SYSTEMS (QMS) This course addresses the following topics:- ICAO recommendations on ANS quality
FOR CIVIL AVIATION AUTHORITIES (CAA) and safety assurance - JAA and FAA quality management standards - Air Navigation
AND AIR NAVIGATION SERVICE (ANS) System Model for quality management and customer service - Quality culture
PROVIDERS and principles - Quality costs and process efficiency - Quality and service policies
- Integration of other management standards to a quality management system - ISO 9001:2000 model
and ISO 9000 series standards - Quality and service audits - Customer service standards.
GEN-QMS Duration: 5 days.
REMOTELY PILOTED AIRCRAFT SYSTEMS The course provides a detailed overview of the standards and regulation on RPAS (Remotely Piloted
A REGULATORY OVERVIEW Aircraft Systems).
GEN-RPAS-REG Duration: 3 days.
REMOTELY PILOTED AIRCRAFT SYSTEMS - The course provides an overview of the integration of RPAS (Remotely Piloted Aircraft Systems) in ATM.
ATM INTEGRATION Duration: 3 days.
GEN-RPAS-ATM

General Air Traffic Management
AVIATION ENTERPRISE RISK AND This two-day course aims to provide you with the fundamental principles of risk
RESILIENCE MANAGEMENT management using an integrated approach. It will provide the relevant knowledge
and skills required for you and your business to manage risk systematically to improve
performance within all areas of your organisation to maximise all opportunities and minimise all threats.
GEN-ENTERPRISE-RISK Duration: 2 days.
COST REDUCTION STRATEGIES FOR AIR This course is designed to teach you about the cost reduction strategies for air
NAVIGATION SERVICE PROVIDER navigation service providers.
AVIATION ENTERPRISE RISK AND Duration: 4 days.
RESILIENCE MANAGEMENT
GEN-ANS-COST

AIRSPACE
MANAGEMENT
Airspace is a scarce and finite resource. Airspace management is a generic term encom- Airspace Strategy
passing the organisation of different airspace structures such as air traffic routes, ATC sectors, Introduction to Air Traffic Flow and Capacity
terminal areas, restricted and danger areas, TSA, TRA, etc.as well as their strategic, pre-
Management
tactical and tactical management.
Operational Airspace Manangement
The way in which airspace is designed, organised and managed can impact significantly on Network Capacity Planning
the effectiveness with which air traffic, both civil and military, can be handled, in terms of Introduction to ATFCM
safety, environment, capacity and costs. As a result, airspace design principles have been
formalised in the European Route Network Improvement Plan Part 1 to satisfy the require-
ments of the ATM Network Functions Implementing Rule.
The policy for access to airspace, and the way in which airspace is managed, is a State
responsibility. Nevertheless, a coordinated approach at European level is critical to the
effective and efficient management of commercial, general, and military air traffic. The
establishment of a European Network Manager and continuous development of the Flexible
Use of Airspace Concept reflects how crucial these activities are to the achievement of the
ATM network performance targets.
The future concepts, currently under development within SESAR, foresee airspace manage-
ment as a key tool in the pre-tactical balancing of demand and capacity. These airspace
management activities will form the foundation for effective, transparent and efficient flow
and capacity management at European, regional and sub-regional levels.
33
Airspace
Domain Management
AIRSPACE STRATEGY This course looks at the regulatory environment, strategies and fora for the design and development and
management of European airspace.
ASM-STRAT Duration: 4 days
INTRODUCTION TO AIR TRAFFIC FLOW This course offers an introduction to ATFCM. It explains the rules and procedures that exist and introduces
AND CAPACITY MANAGEMENT the main actors - the Network Manager, aircraft operators and flow management positions in area
control centres. The course also describes the daily work necessary to achieve effective flow and capacity
management.
ASM-ATFCM Duration: 5 days.
OPERATIONAL AIRSPACE The operational airspace management course looks at day-to-day management of European airspace in
MANAGEMENT support of network performance.
ASM-OPS Duration: 3 days.

NETWORK CAPACITY PLANNING A consolidated and coordinated approach to capacity planning is required at network and local level
to ensure a continuous improvement of the operational performance of the network. This course will
explain the European network capacity planning and assessment methodology and how this relates to
the preparation and monitoring of the Network Operations Plan. It also includes an introduction to the
operations planning tools and data sets.
ASM-CAP Duration: 4 days.
INTRODUCTION TO ATFCM A web-based interactive ATFCM presentation giving an insight into Air Traffic Flow and Capacity
Management in Europe as managed by NM.
NMO-ATFCM-INTRO-E Duration: 2 hours 30 minutes.

NETWORK
OPERATIONS
The Network Manager (NM) aims to provide the best possible Network Operations service. ATFCM Awareness
This provision is based on the continuous optimisation of local and regional planning, Tools and Interfaces
operational procedures, associated tools and network infrastructures in full partnership with
airports, ANSPs/FABs and users. This demands a high level of knowledge from the NM staff - Network Operations Portal
and from all partners, both in the ATC and aircraft operator communities. - Collaboration Human Machine Interface
- Centralised SSR Code Assignment and
The Collaborative Decision-Making process also requires a high degree of shared knowledge Management System
amongst participants in order to be successful.
Initial integrated Flightplan Processing System
The use of Web-Based Training (WBT) is one of the pillars of the NM training strategy, put Aircraft Operators
in place to meet the demand for training and collaboration within Network Operations. NM Flow Management Position
WBT modules are equally suitable for self-study and classroom teaching.
Tower Staff
The following descriptive overview, grouped by subject, should raise the awareness of all Airspace Management Cell
Network Operations partners of how their work can be assisted by our on-line training
provision.
35
Domain Operations
Network
ATFCM AWARENESS
Air Traffic Flow and Capacity Management (ATFCM) is performed on a daily basis by the Network Manager Operations Centre (NMOC) in a Collaborative
Decision Making (CDM) process with the Flow Management Positions (FMP) and Aircraft Operators (AO) to achieve a balance in the whole network
between demand and capacity.
Management in Europe as managed by NM.
NMO-ATFCM-INTRO-E Duration: 2 hours.
NETWORK MANAGER OPERATIONS A virtual tour of the Network Manager Operations Centre (NMOC).
CENTRE (NMOC) TOUR
NMO-ATFCM-OPS R
ATFCM MESSAGES A package of 16 modules detailing messages used in ATFCM, including those relating to aerodrome
closures, low visibility, flight suspensions, revision requests by AO, slots missed re-routeing, message
formats, AOWIR and more.
NMO-ATFCM-MSG-E Duration: Package of 16 modules - 5 hours.
MORE ABOUT ATFCM This web-based training can be considered as the follow up to the Introduction to ATFCM WBT. It also
serves as a pre-requisite to the FMP Module 3 and 4.
NMO-ATFCM-MORE-E Duration: 3 hours.
FLIGHT EFFICIENCY: RE-ROUTEING & FUEL Aircraft operators face many challenges, including very competitive and deregulated aviation markets,
COSTS unstable fuel prices and environmental constraints. Both ANSPs and Aircraft Operators (AO) have
to improve the way they operate to ensure the sustainable growth of aviation whilst respecting the
environment. Flight efficiency has a significant economic and environmental impact and is therefore a
key component of the sustainable growth goal.
NMO-ATFCM-FE-E Duration: A self paced course which can be paused at any time.
FLIGHT LEVEL COMPLIANCE This presentation is applicable to dispatchers, pilots and controllers. It will explain why the RFL must be
complied with.
NMO-ATFCM-FLC-E Duration: 15 minutes.
management.

Network Operations
operations training
Training
FAM - FLIGHT ACTIVATION MONITORING Web-based training explaining how Flight Activation Monitoring (FAM) works and its implications on
flight operations.
It also outlines the benefits of FAM in providing enhancements in Air Traffic Flow & Capacity Management
(ATFCM).
NMO-ATFCM-FAM-E Duration: 1 hour.
BEST ATFCM PRACTICES FOR CRITICAL This web-based training module is aimed at sharing best ATFCM practices in order to improve the
EVENTS AT AIRPORTS management of critical events at airports. Within the concept of Collaborative Decision Making (CDM),
it is recommended that all involved - ACCs, FMPs, TWRs, AOs and airport authorities - have a good
knowledge and understanding not only of their own responsibilities, but also those of the other parties
as well. It must always be remembered that any best practice mentioned in this WBT may require to be
adapted to suit local procedures.
NMO-ATFCM-BEST-E Duration: 45 minutes.
INTRODUCTION TO AVIATION CRISIS This WBT module provides an Introduction to Aviation Crisis Management in Europe.
MANAGEMENT IN EUROPE It explains the roles of, and relationships between, the - European Aviation Crisis Coordination Cell
(EACCC) - State Focal Points for aviation crisis - Eurocontrol Network Manager.
NMO-EACCC-INTRO R
TOOLS AND INTERFACES
Network Operations Portal
The NOP Portal is designed to facilitate NM user access to all kinds of dynamic data and operational information in a consolidated way. Information is
displayed according to the ATFCM phases: Strategic, Pre-tactical, Tactical, & Post Operations.
The ultimate goal is to facilitate decision-making for all ATFCM actors by sharing the most up-to-date view on the Network Operations situation along
the ATFCM cycle (plans, events, scenarios, real-time information on flights and measures, etc.).
NETWORK OPERATIONS PORTAL FAQ This module covers the most Frequently Asked Questions (FAQ) on the NOP operational portlets.
NMO-NOP-FAQ-E R
CIAO AND NOP BASIC VIRTUAL Online course covering Basic knowledge of the CHMI for AOs and NOP
CLASSROOM Duration: 1 day.
NMO-CIAO-NOP-BASIC-V
CIAO AND NOP ADVANCED The objective of this course is to provide the theoretical background and practical training necessary for
the usage of the NOP (Network Operations Portal) and CIAO (Collaboration Human Machine Interface for
Aircraft Operators).
NMO-CIA-NOP-ADV-C Duration: 2 days.

Domain Operations
Network
EVITA Web-based training module which describes the EVITA tool. This tool will support decision-making in
crisis events that have an adverse impact on aviation in Europe.
NMO-NOP-EVITA-E R
Collaboration Human Machine Interface (CHMI)
CHMI gives access to Network Operations via different means: CIAO, CIAM, CIAO, CIFLO, CITO and CIREN.
CIAO AND NOP BASIC VIRTUAL Online course covering Basic knowledge of the CHMI for AOs and NOP
NMO-CIA-NOP-ADV-C Duration: 2 days.
CIAO - CHMI INTERFACE FOR AIRCRAFT Web-based training module with detailed explanations of each function in the CIAO.
OPERATORS
NMO-CIAO-HELP R
CIFLO - CHMI INTERFACE FOR FLOW Web-based training module with detailed explanations of each function in the CIFLO.
MANAGEMENT POSITIONS
NMO-CIFLO-HELP R
CITO - CHMI INTERFACE FOR TOWERS Web-based training package with detailed explanations of each function in the CITO.
NMO-CITO-HELP R
CIAM - CHMI INTERFACE FOR AIRSPACE Web-based training module with detailed explanations of each function in the CIAM.
MANAGEMENT
NMO-CIAM-HELP R
Centralised SSR Code Assignment and Management System (CCAMS)
THE WHY, THE HOW AND THE WHEN OF This centralised code assignment and management system (CCAMS) awareness module introduces the
CCAMS main concepts of CCAMS and SSR code allocation.
NMO-CCAMS-INTRO-E
CCAMS CONTINGENCY The module describes the various CCAMS contingency scenarios and how they are handled. Some prior
knowledge is assumed. If you are new to CCAMS, please have a look at CCAMS Introduction first.
NMO-CCAMS-CONT-E Duration: 20 minutes.

Network Operations
operations training
Training
INITIAL INTEGRATED FLIGHTPLAN PROCESSING SYSTEM (IFPS)

IFPS AND FLIGHT PLANNING E-LEARNING A web-based training module providing an understanding of the Initial Integrated Flight Plan Processing
System (IFPS) and of flight planning. This package can be followed on its own, but also serves as a pre-
requisite for the more detailed IFPS classroom course.
NMO-IFPS-INTRO-E Duration: 2 hours.
IFPS CLASSROOM The objective of this course is to obtain the theoretical background and practical training for the
Integrated Initial Flight Plan Processing System.
NMO-IFPS-ADV-C Duration: 1 day.
FLIGHT PLAN GUIDE This Flight Plan Guide allows users to search for the correct format to be used for the different fields of the
CIAO Flight Plan via a database.
NMO-FPL R
ICAO 2012 FLIGHT PLANNING This web-based training package provides a detailed description of the modifications to the data
MODIFICATIONS exchange and procedures affecting flight planning systems as a result of the ICAO 2012 changes,
including a description of the formats that will be applicable from 15 November 2012.
NMO-IFPS-2012-E Duration: the duration depends on the degree of usage.
AIRCRAFT OPERATORS (AO)

NM ADVANCED COURSE FOR AIRCRAFT Focusing on the operational processes for Aircraft Operators, this course will provide a good theoretical
OPERATORS knowledge of and practical training in ATFCM and Network Operations, covering IFPS, CIAO, NOP, ATFCM,
Flight Efficiency and pre-tactical activities, and offering dedicated ops room visits.
NMO-AO-C Duration: 5 days.
Management in Europe as managed by NM
NMOC OPS ROOM TOUR A virtual tour of the Network Manager Operations Centre (NMOC).
NMO-ATFCM-OPS-E
CIAO AND NOP BASIC VIRTUAL Online course covering Basic knowledge of the CHMI for AOs and NOP.
NMO-CIAO-NOP-ADV-C Duration: 2 days.

Domain
Network Operations
CIAO - CHMI INTERFACE FOR AIRCRAFT Web-based training module with detailed explanations of each function in the CIAO.
OPERATORS
NMO-CIAO-HELP R
NOP FAQ This module covers the most Frequently Asked Questions (FAQ) on the NOP operational portlets.
NMO-NOP-FAQ R
System (IFPS) and of flight planning. This package can be followed on its own, but also serves as a
prerequisite for the more detailed IFPS classroom course.
IFPS CLASSROOM The objective of this course is to obtain the theoretical background and practical training for the
Integrated Initial Flight Plan Processing System.
NMO-ATFCM-MSG-E Duration: 1 day.
FLIGHT PLAN GUIDE This Flight Plan Guide allows users to search for the correct format to be used for the different fields of the
CIAO Flight Plan via a database.
NMO-FPL R
closures, low visibility, flight suspensions, revision requests by AO, slots missed re-routing, message
NMO-ATFCM-MSG-E Duration: 5 hours.
flight operations. It also outlines the benefits of FAM in providing enhancements in Air Traffic Flow &
Capacity Management (ATFCM).
FLIGHT EFFICIENCY: RE-ROUTING & FUEL Aircraft operators face many challenges, including very competitive and deregulated aviation markets,
NMO-ATFCM-FE-E Duration: A self-paced course which can be paused at any time.

Network Operations
operations training
Training
BEST ATFCM PRACTICES FOR CRITICAL This web based training module is aimed at sharing best ATFCM practices in order to improve the
EVENTS AT AIRPORTS management of critical events at airports.
Within the concept of Collaborative Decision Making (CDM), it is recommended that all involved - ACCs,
FMPs, TWRs, AOs and Airport Authorities - have a good knowledge and understanding of not only their
own responsibilities, but also those of the other parties as well.
It must always be remembered that any Best Practice mentioned in this WBT may require to be adapted
to suit local procedures.
NMO-ATFCM-BEST-E Duration: 45 minutes
CAO 2012 FLIGHT PLANNING This web-based training package provides a detailed description of the modifications to the data
MODIFICATIONS exchange and procedures affecting flight planning systems as a result of the ICAO 2012 changes,
including a description of the formats that will be applicable from 15 November 2012.
NMO-IFPS-2012-E Duration: the duration depends on the degree of usage.
NMO-NOP-EVITA R
AIRPORT COLLABORATIVE DECISION Airport CDM is about partners working together more efficiently and transparently in how they work and
MAKING: FROM CONCEPT TO share data. This course highlights in detail the Airport CDM concept elements in support of local Airport
IMPLEMENTATION AND PARTNERS ROLES CDM implementation. The dedicated modules focus on the role, tasks and responsibilities of each CDM
partner. Finally, in the last module, a flight is followed from one A-CDM airport to another. The course
covers each milestone, highlighting the working practices at airports which have implemented A-CDM.
APT-ACDM-E Duration: 3 hours.
management.

Network Operations
FLOW MANAGEMENT POSITION FMP

Web-based training material and classroom courses for flow management position staff.
Participation in classroom courses is subject to the completion of the following pre-requisites:
For FMP Module 2, completion of the E-learning courses Introduction to ATFCM and Network Management Operations Centre (NMOC) Tour is
required.
For FMP Module 3, completion of the E-learning course More about ATFCM and attendance of an FMP Module 2 classroom course is required.
For FMP Module 4, completion of E-learning course More about ATFCM is required.
NMO-ATFCM-OPS R
FMP MODULE 2 Completion of this course will provide participants with an understanding of the fundamental concepts
of the procedures applied by the NM and of FMPs.
NMO-FMP-2-C Duration: 5 days.
FMP MODULE 3 An interactive ATFCM Course designed to show in practical terms the operational procedures explained
in FMP Module 2 (NMO-FMP-2-C). The course is divided between classroom time and NMOC (Ops Room)
time.
FMP MODULE 4 The course concentrates on regional issues and their impact on the Network. The area to which each refer
is reflected in their title - For example Module 4-NORDIC, Module 4-CENTRAL, Module 4-SOUTH EAST etc.
NMO-CIFLO-HELP R
closures, low visibility, flight suspensions, revision requests by AO, slots missed re-routing, message
NMO-ATFCM-MSG-E Duration: 5 hours.

Network Operations
MORE ABOUT ATFCM This web-based training can be considered as the follow up to the Introduction to ATFCM WBT. It also
serves as a pre-requisite to the FMP Module 3 and 4.
NMO-ATFCM-MORE-E Duration: 3 hours.
System (IFPS) and of flight planning. This package can be followed on its own, but also serves as a
prerequisite for the more detailed IFPS classroom course.
NOP FAQ This module covers the most Frequently Asked Questions (FAQ) on the NOP operational portlets.
NMO-NOP-FAQ R
FLIGHT EFFICIENCY: RE-ROUTING & FUEL Aircraft operators face many challenges, including very competitive and deregulated aviation markets,
NMO-ATFCM-FE-E Duration: A self-paced course which can be paused at any time.
FLIGHT LEVEL COMPLIANCE This presentation is applicable to dispatchers, pilots and controllers. It will explain why the RFL must be
complied with.
NMO-ATFCM-FLC-E Duration: 15 minutes.
NMO-NOP-EVITA R

Network Operations
TOWER STAFF
CITO - CHMI INTERFACE FOR TOWERS Web-based training package with detailed explanations of each function in the CITO.
NMO-CITO-HELP R
ATFCM MESSAGES FOR TWR A package of 5 modules detailing messages used in ATFCM, including those relating to aerodrome
closures, low visibility, flight suspensions and slots missed message.
NMO-ATFCM-MSG-TWR-E Duration: 45 minutes.

Network Operations
NMO-CIFLO-HELP R
AIRSPACE MANAGEMENT CELL
CIAM - CHMI INTERFACE FOR AIRSPACE Web-based training module with detailed explanations of each function in the CIAM.
MANAGEMENT
NMO-CIAM-HELP R
NMO-ATFCM-OPS R
NMO-CIFLO-HELP R

AIRPORT INTEGRATION
AND THROUGHPUT
The Institutes airport-related courses mainly cover the work of the EUROCONTROL Airport Airport Collaborative Decision-Making: from Concept
Unit. The Airport Unit provides stakeholders with fast, easy-to-implement and cost-effective to Implementation and Partners Roles
solutions to help enhance safety, capacity and efficiency in an environmentally friendly
Airport Collaborative Decision-Making
manner, thereby ensuring the integration of the airports into the European ATM network.
The courses focus on airport operations, and bring together airports, airlines and air naviga- Airport CDM Train the Trainer
tion service providers. Total Quality Management for Airports
Aerodrome Resource Management Runway Safety
Of course, cooperation between airports, airlines and air navigation service providers is
nothing new. It is as old as the industry itself. What is new is the very high degree of inte- Performance Indicator and Analysis Tool for Airports
gration that is increasingly being required to optimise the use of two very limited resources: Advanced Surface Movement Guidance and Control
space on the ground and time. Systems Implementation
Airport Capacity & Performance
47
DomainIntegration and Throughput
Airport
APT-ACDM-E Duration : Package of 8 modules -3 hours.
AIRPORT COLLABORATIVE DECISION Airport CDM is about all airport partners working together more efficiently by sharing data and acting
MAKING on the basis of this common knowledge. This course explains the importance of common operational
situational awareness and describes the local benefits and the gains to the overall ATM network.
APT-ACDM Duration: 3 days.
AIRPORT CDM TRAIN THE TRAINER This course provides participants with a toolbox of techniques designed to facilitate the sharing of CDM
knowledge amongst local partners. The topics covered include human factors aspects, which play a
major role in making Airport CDM work. The course includes exercises on the evaluation of potential
practical solutions to problems.
APT-ACDM-T Duration: 3 days.
TOTAL QUALITY MANAGEMENT FOR This course provides the skills you need to promote a quality culture throughout your
AIRPORTS organization, and understand the benefits of providing a sustainable quality and cost
profile of customer services.
APT-TQM Duration: 5 days
AERODROME RESOURCE MANAGEMENT - This course is mainly for operational staff from airports and focuses on how to prevent runway incursions.
RUNWAY SAFETY It will help airports to build a strategy to prevent these occurrences from happening. One of the main
points is the introduction of local runway safety teams, which are fundamental to ensuring the prevention
of runway incursions.
APT-ARM Duration: 5 days.
PERFORMANCE INDICATOR AND ANALYSIS PIATA+ is a versatile analysis and modelling tool that offers key functionality for effective airport
TOOL FOR AIRPORTS performance assessment. It enables thorough analysis of collected airport data and modelling of the
maximum runway system throughput in different scenarios. This course is offered upon request at the
stakeholders premises.
APT-PIATA-P Duration: 5 days.
ADVANCED SURFACE MOVEMENT The key components of an A-SMGCS and their characteristics as well as the resulting implications for
GUIDANCE AND CONTROL SYSTEMS implementation and operation are discussed in detail. Additionally, practical experience gathered from actual
IMPLEMENTATION implementation is shared wherever possible, in order to allow those intending to implement a system to
make informed decisions based on in-service experience.Other topics covered include procurement issues,
the specification of performance requirements and the monitoring of in-service performance. The course
concludes with an overview of current research and possible future developments.
APT-ASMGCS-IMP Duration: 3 days.

Airport Integration and Throughput
AIRPORT CAPACITY AND PERFORMANCE The Stakeholders/Actors involved in ATM do not have the same background on all parts of the network,
in this case airports and the determination of their capacity. If the Network CDM processes are to be
improved, a better understanding of the existing interdependencies is pivotal.
APT-ACAP Duration: 4 days.
49
ENVIRONMENT
The United Nations Intergovernmental Panel on Climate Change estimates aviations impact Introduction to Environment
on the environment as 2-3% of the worlds CO2 emissions. This percentage is likely to
Aviation and the Environment- Managing Green
increase in the coming years owing to both growth in air traffic and the decarbonisation of
Airports
other sectors. Aviation in Europe is faced with conflicting and growing demands: to increase
capacity and connectivity on the one side, and to reduce environmental impact on the other Aviation and the Environment
side. The enhanced environmental performance of aircraft through technological improve-
ments is slowing and ATM is expected to make an increasingly important contribution to
aviation sustainability and the achievement of European performance targets.
EUROCONTROL stimulates environmental progress in air traffic management by assessing

the environmental impact of ATM and promoting environmental best practices and a collab-
orative stakeholder approach to the mitigation of the environmental impact of aviation.

Domain
Environment
INTRODUCTION TO ENVIRONMENT This package covers the general issues associated with the environment and aviation. Indications of what
actions you can take in your daily work/life to help mitigate the impact of aviation on the environment
are addressed. It gives a basic grounding for both ATM personnel and the general public alike.
ENV-INTRO Duration: Package of 3 modules 50 minutes.
AVIATION AND THE ENVIRONMENT The Single European Sky (SES) initiative and the SES ATM Research (SESAR) Programme include efficiency
and environmental objectives within their overarching objective of sustainable development. This course
provides a broad overview of the environmental impact of the aviation industry and the measures that
can be taken to improve sustainability.
ENV-ENV Duration: 5 days.
AVIATION AND THE ENVIRONMENT- This course gives an overview of the environmental aspects involved in airport
MANAGING GREEN AIRPORTS operations.
Duration: 5 days.
ENV-APT

INFORMATION
MANAGEMENT
The future will bring many changes to the way in which information is exchanged in ATM. AICM/AIXM
Accurate information (aeronautical, weather, flight planning, etc.) is essential for effi- European AIS Database - Operations
cient and safe flight. This is recognised through the inclusion of aeronautical information
management (AIM) within the Single European Sky initiative, and with the crucial role of From AIS to AIM Towards Swim
system-wide information management (SWIM) in SESAR. Implementing Aeronautical Data Quality
The courses provides an insight into the complex technical, operational and regulatory devel-
opments in this field, following the path outlined in the ICAO Roadmap for the Transition
from AIS to AIM, moving towards SWIM.
53
Domain
Information Management
AICM/AIXM The objective of this package is to explain the main concepts of the Aeronautical Information Conceptual
Model and the Aeronautical Information exchange Model (AICM/AIXM) and how they relate to Air Traffic
Management (ATM) and Aeronautical Information Publications (AIP).
IM-CMXM Duration: Package of 10 modules - 12 hours.
EUROPEAN AIS DATABASE - OPERATIONS This package provides an overview of the EAD concept as well as the EAD Pro application. The emphasis
of this training is on operational aspects, including the functions available for EAD Clients such as the
helpdesk, the knowledge base, the EAD operational time lines and web mail. Furthermore, the different
EAD Pro applications for Data Users, Published AIP Management System (PAMS), Static Data Operations
(SDO), International NOTAM Operations (INO) as well as the integrated Briefing Facilities for ARO, are
featured in detail during this training.
IM-EAD-OPS Duration: Package of 34 modules - 4 hours.
FROM AIS TO AIM TOWARDS SWIM AIM is about providing the right aeronautical information in the right place at the right time. This course
explains how to implement AIM, and how it affects current AIS practice. The SES Aeronautical Data
Quality IR, Digital NOTAMs and the European AIS Database are also covered, as is the evolution towards
SWIM (system-wide information management).
IM-AIM Duration: 4 days.
IMPLEMENTING AERONAUTICAL DATA This course aims to provide stakeholders with the necessary understanding, tools, and experience to
QUALITY proceed with implementation of the ADQ regulation, EU 73/2010.
Duration: 5 days.
IM-ADQ

COMMUNICATIONS
Aeronautical telecommunications are a core enabler for air traffic management. Ground Data Networks and Applications in Aviation
Data Link Implementation in Europe
Today, traditional voice communications are no longer sufficient to support modern opera-
tions. The introduction in addition to voice of a variety of data transfer systems for new Towards Voice over IP in Aeronautical Communications
and existing mobile and fixed communications systems, makes this a rapidly developing ATS Message Handling System
sector of the industry. European Frequency Management, Principle and
Tools
The courses offered provide a detailed understanding of current, short-term and future
communications networks and applications, and also cover the planned migration steps as Voice Over IP in ATM Test Suite
part of the Single European Sky, SESAR and ICAO strategies. Introduction to ATS Messaging Management Centre
(AMC)
55
Communications
GROUND DATA NETWORKS AND This course provides a comprehensive overview of the data communication applications, technology and
APPLICATIONS IN AVIATION infrastructure used in ATM. The Pan-European Network Services (PENS) are covered in detail, including
Surveillance, OLDI/FMTP, Messaging, and others. Related Single European Sky issues are analysed,
together with strategic developments.
COM-DATA Duration: 5 days.
DATA LINK IMPLEMENTAION IN EUROPE This course addresses the implementation of data link services in Europe following the introduction of
the Data Link Services Implementing Rule (Regulation 29/2009) amended by EU 2015/310.
COM-DLK Duration: 5 days.
TOWARDS VOICE OVER IP IN This course provides a detailed view of aeronautical voice telephony and radio networks, largely focusing
AERONAUTICAL COMMUNICATIONS on the transition of current systems to the Voice over Internet Protocol (VoIP). It looks in detail at VoIP
principles and its future use in aeronautical communications, including crucial migration issues for
integrating VoIP into the ATM network architecture.
COM-VOICE Duration: 5 days.
ATS MESSAGE HANDLING SYSTEM This course covers messaging techniques and their applications in ATM. It provides a detailed explanation
of how to migrate from the current AFTN/CIDIN to the new AMHS systems, and the latters new capabilities
from both technical and operational perspectives. It also addresses related strategic developments in
Europe and elsewhere.
COM-AMHS Duration: 5 days.
EUROPEAN FREQUENCY MANAGEMENT, The communication, navigation and surveillance systems used in aviation rely on the availability of
PRINCIPLE AND TOOLS radio frequencies without interference. The optimised and flexible management of the radio spectrum
allocated to aviation is a must in order to support todays operations and the future ATM evolution. This
course will present todays international agreements and processes plus the automation systems used to
manage European aviation frequency allocation.
COM-FREQ Duration: 5 days.
VOICE OVER IP IN ATM TEST SUITE The course helps all VOTER (EUROCONTROL VoIP in ATM Test Suite) users to understand the test suite
structure, its installation, configuration and execution. The test result analysis and test report generation
are introduced to complete the test work. The Voice Quality measurement part of VOTER is also introduced
and demonstrated.
COM-VOTER Duration: 2 days.
INTRODUCTION TO ATS MESSAGING This AMC package provides first information on AMC and its user types. Then information for each user
MANAGEMENT CENTER (AMC) type is provided in separate modules: CCC operators, External COM operators, AMF-I users, Read/Only
users.
COM-AMC Duration: Package of 5 modules -2 hours.

NAVIGATION
The navigational performance of an aircraft is dependent on two main factors: the navi- Implementing Performance Based Navigation (PBN)
gation aids, whether ground or space-based, that are used, their geometry relative to the in ECAC
aircraft and the capabilities of the aircrafts avionics. The navigation domain addresses
Global Navigation Satellite System
recent advances in navigation capabilities and the performance that can be delivered by
the associated infrastructure. These advances include the development and introduction Area Navigation in European Terminal Control Areas
of performance-based navigation (PBN), which will enable improvements to be made in (TMAs)
airspace design and will provide a far greater degree of flexibility in aircraft operations. Performance Based Navigation (PBN) Awareness
Package
Ultimately, advanced navigation functionalities, with the support of appropriate ATM tools,
will enable aircraft operators to conduct their flights in accordance with preferred trajecto-
Airspace Concept Workshop for PBN Implementation
ries, dynamically adjusted, in an optimum and cost-efficient manner. Navigation Infrastructure Assessment using DEMETER
PEGASUS Toolbox
57
Navigation
IMPLEMENTING PERFORMANCE BASED This course, originally developed to support the ICAO Airspace workshops, explains the ICAO PBN concept
NAVIGATION (PBN) IN ECAC and clarifies the differences between RNAV and RNP. It discusses the different navigation specifications
together with the navigational infrastructure. It also considers the steps required to implement PBN in
ECAC and discusses the PCP Implementing Rule (IR) ATM Functionality 1 (AF1) as well as the current
status of the PBN IR.
NAV-PBN Duration: 4 days.
GLOBAL NAVIGATION SATELLITE SYSTEM This course explains navigation satellite constellations, signal structures, system errors and augmentation.
GNSS limitations and vulnerabilities are considered together with a review of GPS, GLONASS, GALILEO
and Beidou evolutions. On completion, participants should have an in-depth understanding of GNSS and
its benefits for civil aviation.
NAV-GNSS Duration: 5 days.
AREA NAVIGATION IN EUROPEAN This generic e-learning module describes the use of Performance Based Navigation (PBN) in the TMA,
TERMINAL CONTROL AREAS (TMAS) specifically RNAV1 which within Europe is termed Precision RNAV (P-RNAV). The package addresses
aircraft functionality, the benefits of RNAV
SIDs/STARs, the different types of waypoint and how turn performance is affected, and a number of ATC
best practices, including RTF phraseology, specifically related to RNAV operations. This package has been
updated to reflect both PBN and the latest changes in the ATC Flight Plan.
NAV-PRNAV-RNAV1 Duration: 1 hour 20 minutes.
PERFORMANCE BASED NAVIGATION This upgraded WBT provides detailed information on the 3 components of PBN: navigation applications,
(PBN) AWARENESS PACKAGE navigation specifications and navigation infrastructure. The WBT explains the concept, its enablers and
provides detailed information on how to implement PBN.
This version of the training has been fully aligned to the new PBN manual (ICAO Doc 9613 Edition 4)
released in 2013.
NAV-PBN-AWR Duration: Package of 4 modules - 4 hours.
AIRSPACE CONCEPT WORKSHOP FOR PBN The workshop details the activities described in the Airspace Concept Handbook for PBN Implementation.
IMPLEMENTATION PBN implementation is about teamwork and is a multi-disciplined task and a practical exercise, which
demonstrates the importance of good airspace design to reduce workload, enforces this message.
NAV-AIR Duration: 4 days.
NAVIGATION INFRASTRUCTURE A very specific tools course aimed for navigation infrastructure planners and technical experts only.
ASSESSMENT USING DEMETER The course explains how to use DEMETER for infrastructure assessment and optimization and includes
practical exercises. This training should support terrestrial infrastructure assessments.
NAV-DEM Duration: 3 days.
PEGASUS TOOLBOX PEGASUS supports the validation of Space-Based Augmentation Systems and Ground-Based Augmentation
Systems as well as the future GALILEO system for civil aviation use. PEGASUS is designed to assist ANS
providers and stakeholders in evaluating the performance of satellite navigation signals-in-space.
NAV-PEG Duration: 5 days.

SURVEILLANCE
Surveillance is a key part of ATM. Radar, the mainstay of surveillance for many years, is now The Surveillance Chain from Sensor to Display
being supplemented by a variety of newer techniques such as ADS-B and multilateration. Implementation of Automatic Dependent
The key words for the future of surveillance are performance and interoperability. These
Surveillance - Broadcast and Multilateration
aspects are covered by the Surveillance Performance and Interoperability Implementing Rule
(SPI IR) which is addressed in the surveillance courses that are available. Advanced Radar Technology
Surveillance Data Distribution System
The Institute offers courses covering the principles of both traditional and new surveil- ARTAS: From concept to reality
lance techniques. Additionally, a range of skills training is available specifically dealing
with surveillance products such as ATM Surveillance Tracker and Server (ARTAS) systems, ARTAS: Tuning the Tracker to Optimal Performance
Surveillance Analysis Support System for Centre (SASS-C) software and Surveillance Data ARTAS: Local ARTAS Maintenance and Operational
Distribution System (SDDS). Support - Technical Watch Operator
Introduction to Sensor Evaluation with SASSC
In-depth Evaluation of the Surveillance Infrastructure
using SASS-C
Solid Surveillance Planning Based on Coverage
Analysis
A concrete example of on-site WAM Performance
Analysis
59
Domain
Surveillance
THE SURVEILLANCE CHAIN FROM SENSOR This course provides an overview - relevant for both civil and military - of the complete Surveillance Chain
TO DISPLAY and of avionics relevant to surveillance. In addition surveillance aspects in SES/SESAR and Centralised
Services are discussed.
SUR-CHAIN Duration: 5 days.
IMPLEMENTATION OF AUTOMATIC This course provides an overview of ADS-B, Multilateration and an analysis of the performance reached
DEPENDENT SURVEILLANCE - BROADCAST by those systems.
AND MULTILATERATION
SUR-ADS-B-MLAT Duration: 4 days.
ADVANCED RADAR TECHNOLOGY Through a theoretical and practical session the course gives an in-depth view of the complete radar chain
(primary, secondary, including Mode S), from detection to plot output. As such the course will help to
understand the radar as an important contributor to safety and performance.
SUR-RAD-ADV Duration: 4 days.
SURVEILLANCE DATA DISTRIBUTION SDDS (Surveillance Data Distribution), the successor of RMCDE, is the European state-of-the-art system
SYSTEM for Surveillance Data Distribution and as such operational in an increasing number of European States.
This course leads to a basic understanding of the SDD network architecture, and to basic practical skills in
configuring and managing the SDDS.
SUR-SDDS Duration: 4 days.
ARTAS: FROM CONCEPT TO REALITY ARTAS is the European state-of-the-art SDPS (surveillance data processing system). It is operational in
an increasing number of European states and is being implemented in a large number of other states
for pre-operational evaluation. This course provides a theoretical and practical introduction to the most
recent ARTAS version (currently V8).
SUR-ARTAS Duration: 4 days.
ARTAS : TUNING THE TRACKER TO ARTAS is the European state-of-the-art SDPS (surveillance data processing system). It is operational in
OPTIMAL PERFORMANCE an increasing number of European states and is being implemented in a large number of other states
for pre-operational evaluation. This course provides an in-depth understanding of the ARTAS tracking
algorithm and corresponding tuning.
SUR-ARTAS-TRK Duration: 4 days.
ARTAS: LOCAL ARTAS MAINTENANCE AND ARTAS Local Maintenance and Operational Support and Technical Watch Operator training course.
OPERATIONAL SUPPORT TECHNICAL Duration: 5 days.
WATCH OPERATOR
SUR-ARTAS-LTWO

Surveillance
INTRODUCTION TO SENSOR EVALUATIONS Surveillance Analysis Support System for Centre (SASS-C) is a software program for the evaluation and
WITH SASS-C analysis of surveillance sensors. This course leads to basic skills in surveillance sensor evaluation and is
designed for SASS-C users with little or no experience. The course also describes the role of SASS-C within
the Single European Sky context.
SUR-VERIF-INTRO Duration: 3 days.
IN-DEPTH EVALUATION OF THE Surveillance Analysis Support System for Centre (SASS-C) is a software program for the evaluation and
SURVEILLANCE INFRASTRUCTURE USING analysis of surveillance sensors. This course leads to advanced skills in surveillance sensor evaluation and
SASS-C is designed for experienced SASS-C users. The course also describes the role of SASS-C within the Single
European Sky context.
SUR-VERIF-ADV Duration : 5 days.
SOLID SURVEILLANCE PLANNING BASED In this course CAPTv2, a SASS-C-V7 module for coverage analysis and planning, is the enabling software
ON COVERAGE ANALYSIS tool for achieving the main objective, i.e. planning surveillance system installations, based on solid
and objective coverage analysis. CAPTv2 is very user-friendly and also runs as a stand-alone tool on a
Windows platform.
SUR-PREDICT Duration: 2 days.
A CONCRETE EXAMPLE OF ON-SITE WAM This one day training is a unique opportunity to learn everything you need to know about the current
PERFORMANCE ANALYSIS WAM Performance Analysis : Precision of Detection, Horizontal Accuracy, False targets...
Duration: 1 day.
SUR-MLAT-PERF

DATA PROCESSING
The data processing domain addresses all systems which process flight data and environment Understanding the Data Processing in ATM
data in support of integrated ATM operations. The domain is therefore one of the enablers
for the achievement of integration and interoperability between systems, and contributes
to the strategic objectives of uniformity and capacity. The domain is a main contributor to
the development of community specifications and implementing rules in the context of the
mandates provided by the European Commission to EUROCONTROL in support of the Single
European Sky regulation programme.
The course provides an overview of how the flight data processing system (FDPS) and the
surveillance data processing system (SDPS) manage and integrate data through all phases of
flight. Value Added Tools are as well looked into in order to provide a comprehensive under-
standing of the full data processing chain.
63
Data Processing
UNDERSTANDING THE DATA PROCESSING This course provides a basic foundation of knowledge and understanding of the principles used in
CHAIN IN ATM ATM data processing (flight data processing [FDP], surveillance data processing [SDP] and added value
functions) and an overview of their use in ATM operations. All data processing aspects are related to the
Single European Sky (SES) implementing rules.
DPS-DPC Duration: 5 days.

SAFETY
MANAGEMENT
In spite of a downturn in traffic over recent years, air traffic in Europe is increasing again, and the
implementation of the Single European Sky will see new air navigation system technology and Management & Oversight of Changes : The Basic
concepts for ATM/ANS being introduced, with increasing interactions with other fields of civil avia- Safety Nets
tion such as airworthiness, air operations and aerodromes. The regulatory framework applicable to
ATM/ANS requires that service providers be able to demonstrate that the system is being managed in Safety Management System in ATM (From Theory to
an effective and proactive manner and that it is delivering high(er) safety performance. Practice)
Introduction to Safety Assessment
These courses help providers of ATM/ANS services to understand how to safely manage their services
in a manner which adds value and is compliant with the EU legislation in force. Practical Safety Assessment
ATM Software Safety Assessment
The range of courses is designed to offer everything, from a general introduction to the topic to Human Factors for ATM Safety Actors
specialist knowledge of specific safety management techniques.
ATM Occurrence Investigation and Analysis
The diagrams on the following pages summarise the SAF courses available before and after the ATM Occurrence Reporting and Investigation Tools
publication of:
Safety Management Survey stage 1
the new Regulation laying down common requirements for service providers and the oversight
thereof in ATM/ANS and other ATM network functions (based on EASA opinion 03/2014 and Aircraft Accident Investigation
expected to repeal Regulation Nos. 1035/2011, 1034/2011 and 482/2008), and Management & Oversight of Changes in ATM/ANS
its Acceptable Means of Compliance (AMC) and Guidance Material (GM).
Assessment of Changes to the ATM/ANS Functional
The courses in this domain are part of a number of training programmes described in Part 2. System Part 1
Assessment of Changes to the ATM/ANS Functional
All the courses shown may be delivered on site, on request. IANS is willing, as far as possible, to tailor System Part 3
these courses to the specific needs of its customers.
Monitoring of Changes in ATM/ANS Part 1
Please note that attendance of some courses is subject to meeting pre-requisites. Participants must Safety Assessment and Assurance in SESAR
check these pre-requisites and ensure that they meet them before requesting registration.
65
Safety Management
Relationship Between SAF-Courses
BEFORE the new CR-O-IR/AMC/GM* are published

Introductory courses
Safety Management System in ATM -

Introduction to safety assessment
From Theory to Practice
SAF-SMS SAF-SA1
Human Factors for ATM Safety Management ATM Occurrence Safety assessment & Practical safety
Specialist courses
Safety Actors Survey Investigation and Analysis assurance in SESAR assessment

SAF-HFA SAF-SAS-1 & 3 SAF-INV SAF-SRM SAFSA2
ATM Occurence Reporting ATM Software

and Investigation Tools Safety Assessment
SAF-TOOLS SAF-SW
(SAF-SW)
* CR-O-IR/AMC/GM: regulation laying down common requirements for service providers and the oversight in ATM/ANSand other ATM network functions (based on EASA opinion 03/2014
and expected to repeal regulations No. 1035/2011, 1034/2011 and 482/2008) and its Acceptable Means of Compliance (AMC) and Guidance Material (GM)

Safety Management
Relationship Between SAF-Courses
As soon as the new regulation and its AMC/GM are published, a new portfolio of courses will be available, consisting of existing courses (updated, as necessary, to be
consistent with the new IR/AMC/GM) and new courses (addressing the significant changes introduces by the new IR/AMC/GM, especially in relation to ATM/ANS changes).
AFTER the new CR-O-IR/AMC/GM*are published Quality and safety basic principles in the
scope of management of changes in ATM/ANS

SAF-CHG-Basic (E-learning)
Safety Management System in ATM - Management & Oversight of

From Theory to Practice Changes in ATM/ANS
SAF-SMS SAF-CHG-Intro
Human Factors for ATM Safety Management ATM Occurrence Monitoring of Changes Assessment of changes to the
Safety Actors Survey Investigation and Analysis in ATM/ANS ATM/ANS functional system Part 1
SAF-HFA SAF-SAS-1 & 3 SAF-INV SAFCHGMC1 SAFCHGAC1
Specialist courses
ATM Occurence Reporting ATM Software Assessment of Changes to the

and Investigation Tools Safety Assessment ATM/ANS functional system
SAF-TOOLS SAF-SW (Part 2)
(SAF-SW)
Safety assessment Assessment of Changes to the
& assurance in SESAR ATM/ANS functional system Part 3
SAF-SRM SAF-CHG-AC-3
* CR-O-IR/AMC/GM: regulation laying down common requirements for service providers and the oversight in ATM/ANS and other ATM network functions (based on EASA opinion 03/2014
and expected to repeal regulations No. 1035/2011,1034/2011 and 482/2008) and its Acceptable Means of Compliance (AMC) and Guidance Material (GM)

Safety Management
IANS Courses in Relation to ATM/ANS Changes
As a number of new courses are introduced in relation to ATM/ANS changes, the following diagram focuses on the proposed portfolio of IANS courses in relation to ATM/
ANS changes.
Quality and safety basic principles in the AFTER the new

scope of management of changes in ATM/ANS CR-OIR/AMC/GM*

SAF-CHG-Basic (E-learning)
are published
Management & Oversight of
Changes in ATM/ANS
SAF-CHG-Intro
Monitoring of Changes Assessment of changes to the Oversight of Changes in ATM/ANS

in ATM/ANS ATM/ANS functional system Part 1 Part 1
SAFCHGMC1 SAFCHGAC1 LEX-CHG-OC-1
Specialist courses
ATM Software Assessment of Changes to the ATM Software

Oversight of Changes in
Safety Assessment ATM/ANS functional system SafetyATM/ANS
Assessment
SAF-SW (Part 2) SAF-SW
(Part 2)
Safety assessment Assessment of Changes to the Oversight of Changes in ATM/ANS

& assurance in SESAR ATM/ANS functional system Part 3 Part 3
SAF-SRM SAF-CHG-AC-3 LEX-CHG-OC-3
New TP: Management & Assessment New TP: Oversight of Changes in

TP: Training Programme of Changes in ATM/ANS ATM/ANS

Safety Management
MANAGEMENT & OVERSIGHT OF This e-learning module presents the fundamental definitions, concepts and principles for the safety
CHANGES: THE BASIC management of changes in ATM/ANS, in accordance with the Regulation laying down common
requirements for ATM/ANS service providers and oversight in ATM/ANS (based on EASA opinion 03/2014).
SAF-CHG-BASIC Duration: 2 hours.
SAFETY NETS This awareness package allows you to discover safety nets and STCA, STCA implementation and STCA
key messages.
SAF-NETS Duration: Package of 3 modules - 30 minutes.
SAFETY MANAGEMENT SYSTEM IN ATM This course provides an introduction to all theoretical aspects together with the implementation issues of
(FROM THEORY TO PRACTICE) effective and pro-active safety management systems within air traffic management in order to improve
participants safety awareness, including understanding of safety roles and responsibilities within an
organisation.
SAF-SMS Duration: 5 days.
INTRODUCTION TO SAFETY ASSESSMENT This course is designed for a wide audience, to provide an overview of the safety assessment process
when changes are introduced to the ATM/ANS system, in the context of a quality and safety management
system.
It is based on the relevant Implementing Rule (IR), Acceptable Means of Compliance (AMC) and Guidance
Material (GM) within the EASA framework (Regulation (EC) No 216/2008). The course also highlights the
links with SESAR and interoperability.
SAF-SA1 Duration: 5 days.
PRACTICAL SAFETY ASSESSMENT The Practical Safety Assessment course builds on the knowledge taught on the Introduction to Safety
Assessment course by undertaking practical safety assessment of a real change to the ATM/ANS system.
The course covers the complete system life cycle of the functional system.
SAF-SA2 Duration: 5 days.
ATM SOFTWARE SAFETY ASSESSMENT The modern ATM system relies heavily on software systems to function efficiently. This course provides
guidance on how to develop software safety assurance system, allocation of a software assurance level
and demonstrate compliance to EC Regulation No 482/2008.
SAF-SW Duration: 5 days.
HUMAN FACTORS FOR ATM SAFETY This course covers the fundamentals of human factors and is accompanied by actual ATM operational
ACTORS examples. It is designed for a wide audience to improve the understanding of the human role in keeping
the ATM system safe.
SAF-HFA Duration: 5 days.

Safety Management
ATM OCCURRENCE INVESTIGATION AND The course provides the theoretical knowledge and practical skills to enable ATM unit investigators to
ANALYSIS conduct an internal ATM occurrence investigation. The course is based on best-practice systemic ATM
safety investigation techniques and the efficient use and synchronised interpretation of the Systemic
Occurrence Analysis Methodology guidelines.
SAF-INV Duration: 5 days.
ATM OCCURRENCE REPORTING AND This course is designed to introduce participants to the use of the taxonomy and different tools available
INVESTIGATION TOOLS to support safety occurrence reporting, investigation, data analysis and data exchange developed by
EUROCONTROL.
SAF-TOOLS Duration: 5 days.
SAFETY MANAGEMENT SURVEY-STAGE 1 Safety survey activities complement other SMS activities to help ensure the on-going safety of service
provision. Whereas many aspects of an SMS focus on failure, the value of surveys is that they identify the
positive factors that contribute to safety. The course will be of particular benefit to ATM staff conducting
safety surveys within an SMS.
SAF-SAS-1 Duration: 3 days followed by 2 days 3-4 months later.
AIRCRAFT ACCIDENT INVESTIGATION The course addresses the following topics:
Aviation organization, regulatory agencies and management systems
Introduction to ICAO SARPs
Regulatory overview and Annex 14 SARPs
Investigation authorities
State obligations
Participating in an investigation
Rights and obligations of participants
Conducting an investigation
The airline advisor and expert
Airline support functions
Accident reporting
Safety recommendations
Airline go-team.
SAF-ACINV Duration: 5 days.
MANAGEMENT & OVERSIGHT OF CHANGES This course provides an overview of:
IN ATM/ANS the management of changes
the process of change assessment (safety perspective), and
the process of oversight of changes
It is consistent with the new Regulation laying down common requirements for ATM/ANS service
providers (based on EASA opinion 03/2014).
SAF-CHG-INTRO Duration: 5 days.

Safety Management
ASSESSMENT OF CHANGES TO THE ATM/ The course provides an overview of the principal steps to be undertaken during the safety (support)
ANS FUNCTIONAL SYSTEM PART 1 assessment of a change to the ATM/ANS functional system.
SAF-CHG-AC-1 Duration: 4 days.
ASSESSMENT OF CHANGES TO THE ATM/ This course provides participants with a place to present their work (Part 2) and get feedback from both
ANS FUNCTIONAL SYSTEM PART 3 the instructional team and other course participants.
It is consistent with the new Regulation laying down common requirements for service providers (based
on EASA opinion 03/2014).
SAF-CHG-AC-3 Duration: 2 days.
MONITORING OF CHANGES IN ATM/ANS The course covers all aspects of the safety monitoring of changes in operations. It addresses in particular
PART 1 issues relating to the maintenance/update of safety cases and/or safety support cases, the follow-up of
safety requirements during operations and the migration/move towards a unit safety case.
SAF-CHG-MC-1 Duration: 4 days.
SAFETY ASSESSMENT AND ASSURANCE This course provides a theoretical and practical guide on how to do safety assessment and develop safety
IN SESAR assurance in SESAR. Through this course certificate, you can build the safety knowledge and develop the
safety skills you need to accompany the SESAR developments.
SAF-SRM Duration: 5 days.

SECURITY MANAGEMENT
A security incident may have a very negative impact on flight safety, but it can also impact Cyber Security in ATM
the provision of air navigation services, the availability of ATM/CNS (Communications Managing Security in ATM
Navigation Surveillance) infrastructure or the confidentiality, integrity and availability of
data;
Future operational concepts such as SESAR and NextGen will increasingly rely on informa-
tionsharing and the use of new technologies. It is therefore vital to protect ATM assets if
we are to enable the level of safety, integration and interoperability required under future
operational concepts. ATM assets include aircraft, people (e.g. passengers, crew and ATM
personnel), physical infrastructures, Communication, Navigation & Surveillance (CNS
systems), ICT (Information and Communications Technologies) systems and operational data.
These courses support air navigation service providers and NSA staff in understanding
how to ensure the required level of security in managing their services in a manner that is
compliant with the regulations in force.
The range of courses is designed to offer a basic understanding of security regulation and
management and to explain in more detail the role of cyber security in ATM.
All the courses shown may be delivered on site, on request. IANS is willing, as far as possible,
to tailor these courses to the specific needs of its customers.
Please note that attendance of some courses is subject to meeting pre-requisites.

Participants must check these pre-requisites and ensure that they meet satisfy them before
requesting registration.
73
Security Management
CYBER SECURITY IN ATM This course describes the various cyber threats, including impact and vulnerabilities, to the ATM system.
Cyber in this context means CNS and Information Management. Security management in SWIM is
presented as a case study. The course also explains how to manage cyber security incidents.
SEC-CYBER Duration: 2 days.
MANAGING SECURITY IN ATM This course is an awareness course for ATM staff dealing with ATM security as regulators, project managers
or ANSP security staff. It provides participants with a basic understanding of the ATM security regulation
framework and the purpose of security management systems, and particularly focuses on the process of
carrying out a risk assessment.
SEC-MS Duration: 3 days.

HUMAN PERFORMANCE
IN ATM
Human performance impacts all ATM-related aspects - at the individual, team and organisa- TRM in ATM
tional levels. It is a driver of successful outcome of ATM tasks. This includes the management Teamwork
of job-related changes resulting from continuous technical and procedural improvements. Stress and Fatigue management
As air traffic management system is highly reliant on human performance, it is essential to
match organizational objectives and staff competencies as closely as possible in order to
Fatigue Risk Management
support the delivery of an effective, efficient and safe ATM system. Presentation skills
Human Factors for ATM Safety Actors
With that in mind, the Institute addresses human performance aspects of ATM through a Integrating Human Factors in ATM Projects
selection of courses that support ATM operations and incorporate human factors aspects of Human Error Analysis with HERA
ATM network, Single European Sky and SESAR programmes. Theoretical Training Instructor
The training we provide in this domain of our activities, supports ANSPs in complying with
Design of ATC Simulation Exercises and Courses
the latest updates to EU Commission Regulation in acquiring and maintaining their staff Practical Training Instructor Skills for OJTI and STDI
proficiencies (e.g. licensing) as well. Controller Competency Assessor
Operational Supervisor
TRM Facilitator
Practical Training Instructor Skills for OJTI and STDI -
Refresher
Controller Competency Assessor - Refresher
Operational Supervisor - Refresher
Mempac
Safer
Human Factors Case
Systems Thinking for Safety
75
DomainPerformance in ATM
Human
TRM IN ATM Team Resource Management in ATM-TRM-A course is designed to support ATCO, ATSEP, AIM and other
professionals in their effort in addressing Human Factors and Safety in ATM operations. This three-day
course provides an understanding of TRM, an awareness of the benefits of TRM for the operational safety
culture and the methods preferably employed in a TRM program.
HUM-TRM-A Duration: 3 days.
TEAMWORK This package addresses teamwork issues in human performance, communications and the work
environment as covered in the Common Core Content Basic Training syllabus for the human factors
subject.
ATC-TEAMW Duration: Package of 5 modules 2 hours.
STRESS AND FATIGUE MANAGEMENT Following a requirement of EASA regulations, EUROCONTROL is opening a new safety related course on
fatigue and stress management. The course will enable participants through practise and discussions
to grasp the key factors producing stress and fatigue, to evaluate and recognise impacts and develop
coping strategies.
HUM-SFM Duration: 3 days.
INTRODUCTION TO THE STRESS EFFECT STRESS is an important factor that impacts performance in ATM. We all have heard the term and have
an idea about it but are we aware of the definitions? Are we aware of what causes STRESS? what are the
effects? This E-learning gives you the basics on what is STRESS.
HUM-STRESS Duration : 1 hour.
FATIGUE RISK MANAGEMENT Fatigue Risk management supports shift workers in safety critical industries (Air Traffic Control) to
understand what they need to do to avoid fatigue at work.
HUM-FAT Duration : 45 minutes.
PRESENTATION SKILLS Delivering a presentation is considered to be an important element from the set of professional skills
for ATM personnel, be it for info sharing, project planning or presenting, or training purpose. The
course participants will have an opportunity to develop the basic presentation skills by practicing both
preparation and delivery of presentations.
HUM-PRES Duration: 3 days.
HUMAN FACTORS FOR ATM SAFETY This course covers the fundamentals of human factors and is accompanied by actual ATM operational
ACTORS examples. It is designed for a wide audience to improve the understanding of the human role in keeping
the ATM system safe.
SAF-HFA Duration: 5 days.
INTEGRATING HUMAN FACTORS IN ATM This course presents a practical process to address and manage Human Factors (HF) benefits and issues
PROJECTS throughout an ATM project life-cycle. In terms of validation, this is a crucial step to ensure that a concept
or a system will deliver its intended (human) performance.
HUM-HF-CASE Duration: 4 days.

Human Performance in ATM
HUMAN ERROR ANALYSIS WITH HERA This course offers the opportunity to become familiar with the HERA technique and to be able to use it
when analysing errors within the framework of an ATM incident investigation. Additionally, it provides a
general understanding of Human Factors in order to help participants make the most of the technique.
HUM-HERA Duration : 4 days.
THEORETICAL TRAINING INSTRUCTOR This course is appropriate for colleagues who will be asked to design, develop and deliver theoretical
training for ATM staff and/or presentation on ATM related events. It aims at fulfilling criteria from AMC to
Part-ATCO, subpart C, Section 1 (Instructors) for Commission Regulation (EU) 2015/340.
HUM-TTI Duration: 5 days.
DESIGN OF ATC SIMULATION EXCERCISES This course explains from both theoretical and practical perspectives the principles for creating effective
AND COURSES ATC simulation exercises and courses and developing ATC simulation courses.
Duration: 8 days over 2 weeks.
HUM-SIM
PRACTICAL TRAINING INSTRUCTOR The OJTI/STDI Training Programme provides theoretical knowledge and practical skills for radar controllers
SKILLS FOR OJTI AND STDI who will undertake OJTI/STDI duties. This course is open to all would-be OJTIs/STDIs but has the added
value of being an approved course (Belgian Supervisory Authority), for those requiring it; which includes
an examination and assessments in both theory and practical OJTI/STDI skills.
As of 1st of January 2015 this course is subject to a User-Pays-Principle course registration is subject to
a fee for all participants.
HUM-OJTI Duration: 10 days over 2 weeks.
CONTROLLER COMPETENCY ASSESSOR This course is provided for air traffic controllers who will assess the competence of other controllers. The
assessment task can involve the issue of a licence or new unit endorsement. As part of a local competence
scheme, the assessment task can also include the renewal of an existing unit endorsement.
HUM-CCA Duration: 5 days.
OPERATIONAL SUPERVISOR This course is primarily intended to equip newly appointed ATS supervisors to perform effectively in
their supervisory role. It may also be of value to experienced supervisors who wish to broaden their
knowledge.
HUM-SUP Duration: 5 days.
TRM FACILITATOR Team Resource Management is an operational concept for ATCOs and other ATM staff that is based on
Crew Resource Management concepts used in aircraft crew/staff environments. Both TRM and CRM are
procedures and training systems in a system where human error can have devastating effects. TRM as
CRM is used primarily for improving air safety. The aim of this course is to provide training in practical
facilitation skills.
HUM-TRM-F Duration: 5 days.

Human Performance in ATM
PRACTICAL TRAINING INSTRUCTOR This course provides experienced air traffic controller OJTIs with refresher training that highlights
SKILLS FOR OJTI AND STDI - REFRESHER and reinforces the knowledge and techniques required to conduct effective on-the-job training. It is
recommended that this course should be taken by suitably qualified OJTIs at least every 5 years.
The course contains a practical OJTI session which is subject to examination.
HUM-OJTI-R Duration: 4 days.
CONTROLLER COMPETENCY ASSESSOR - This course provides experienced air traffic controllers who are competency assessors/examiners with
REFRESHER refresher training that highlights and reinforces the knowledge and skills required to conduct effective
assessments and is compliant with ATCO Licencing regulation 2015/340. It is required that this course
should be taken by suitably qualified assessors at least every 3 years and a valid assessor/examiner
endorsement will be required for all course participants.
HUM-CCA-R Duration : 2 days.
OPERATIONAL SUPERVISOR - REFRESHER This course provides experienced ATC Supervisors with a refresher training that highlights, reinforces
and broadens the knowledge and techniques necessary to perform effectively in their supervisory role.
HUM-SUP-R Duration : 3 days.
MEMPAC This package provides participants with an understanding of human capabilities, the way in which we
process information and our limits. It addresses perception, cognition, attention and memory as covered
in the human factors section of the ATCO CCC for rating training.
ATC-MEMPAC Duration: Package of 5 modules - 1 hours 45 minutes.
SAFER The objective of this package is to give participants an understanding of human error and safety, and to
explain the relationship between the two. Additionally, the package provides knowledge of the different
types of errors that can be made, differentiates between errors and violations, and describes error-prone
conditions.
ATC-SAFER Duration: Package of 5 modules 2 hours + manual and case study.
HUMAN FACTORS CASE This module explains how to systematically manage the identification and treatment of Human Factors
issues as early as possible in a project lifecycle.
HUM-HFC Duration: 40 minutes.
SYSTEMS THINKING FOR SAFETY The course will explore concepts of safety and systems, perspectives of the people in systems, system
conditions, system behaviour and outcomes. It is delivered in a workshop format and provides theoretical
background for the majority of the existing SAF and HUM Domain courses.
HUM-SYS Duration : 2 days.

EU LEGISLATION FOR THE
SINGLE EUROPEAN SKY
(ATM/ANS)
EU legislation for the Single European Sky is developing rapidly, and impacts more and
more the way regulated parties operate: ATM/ANS service providers, the network manager, Basic courses
competent authorities in ATM/ANS (including NSAs), ATM/ANS system manufacturers, EASA, Introduction to the EU ATM/ANS Regulatory
etc. It is therefore important to become familiar with the relevant EU legislation in force, Framework
to keep up-to-date with on-going regulatory developments, and to understand how it will Aviation Law for Managers
affect the way you operate.
The EASA Basic Regulation (No2016/2008
This domain includes a number of courses which support: Introduction to EU Legislation for SES
Functions of a National Supervisory Authority
staff working for competent authorities in ATM/ANS (including NSAs) in fulfilling their tasks Audit Technicques and Practice - Stage 1 & 3
effectively;
Specialist courses
staff working for providers of ATM/ANS services in implementing relevant EU legislation Safety Oversight of ATM/ANS Staff Competence
effectively. Safety Oversight of Safety Management Systems
Safety Oversight of Changes in ATM/ANS
The courses in this domain are part of a number of Training Programmes described in Part 2.
All the courses shown may be delivered on site, on request. IANS is willing, as far as possible, Safety Oversight/Implementation of Safety
to tailor these courses to the specific needs of its customers. Occurrence Reporting and Assessment
Please note that attendance of some courses is subject to meeting pre-requisites. Participants SES : The Performance Scheme
must check these pre-requisites and ensure that they meet satisfy them before requesting SES Interoperability
registration.
Oversight of Provision of MET information
NB: A number of courses from other training domains address in more detail specific imple- Implementing Aerotautical Data Quality
menting rules (and their related AMC/GM or community specification, if any). Oversight of Security Management System
Oversight of Changes in ATM/ANS Part 1 & 3
Oversight of ATSEP Competence
Oversight of ATCO Competence
79
EU Legislation for the Single European Sky (ATM/ANS)
INTRODUCTION TO THE ATM/ANS This course provides an overview of EU legislation for the Single European Sky (in ATM/ANS). It describes:
REGULATORY ENVIRONMENT the relevant EU rulemaking mechanisms
the EASA rulemaking procedure
the scope, objective and content of the Single European Sky (SES) initiative
the roles and responsibilities of the main players
LEX-SES-E Duration: up to 7 hours.
AVIATION LAW FOR MANAGERS This course focuses on the international legislative environment within which the
aviation industry operates.
LEX-LAW Duration: 5 days.
THE EASA BASIC REGULATION (NO. The Basic Regulation (No. 216/2008) is the cornerstone of the EU regulatory
216/2008) - A TOTAL SYSTEM APPROACH framework in civil aviation, hence an important piece of legislation to be aware
TO EUROPEAN CIVIL AVIATION of. Its scope include ATM/ANS and Aerodromes. This course covers the main
requirements of the Basic Regulation (including its amendments), the EU regulatory
framework, its decision making process in civil aviation, the EASA functions and tasks, and its rulemaking
procedure.
LEX-EASA-BR Duration: 2 days.
INTRODUCTION TO EU LEGISLATION FOR This course provides an overview of EU legislation for the Single European Sky, in the field of ATM/ANS.
THE SINGLE EUROPEAN SKY It also describes how the regulatory developments will further affect the stakeholders involved in ATM/
ANS (ATM/ANS service providers, competent authorities including NSAs, network manager, EASA, ATM/
ANS manufacturers, etc.).
LEX-SES Duration: 4 days.
FUNCTIONS OF A NATIONAL SUPERVISORY This course covers the role and function of a national supervisory authority. It provides participants with
AUTHORITY an overview of the responsibilities of an NSA and discusses methods by which these responsibilities
can be met. The course is designed to assist participants in identifying and implementing efficient and
effective working methods.
LEX-ORG Duration: 4 days.
AUDIT TECHNIQUES AND PRACTICE This course offers sufficient understanding of the basic principles of auditing to enable participants
STAGE 1 to conduct in-depth and searching regulatory audits of ATM services as required by Commission
Implementing Regulation (EU) No. 1034/2011. The course consists of three stages; all three stages MUST
be followed.
LEX-AUDIT-1 Duration: 5 days.
AUDIT TECHNIQUES AND PRACTICE This course offers sufficient understanding of the basic principles of auditing to enable participants
STAGE 3 to conduct in-depth and searching regulatory audits of ATM services as required by Commission
Implementing Regulation (EU) No. 1034/2011. The course consists of three stages; all three stages MUST
be followed.
LEX-AUDIT-3 Duration: 4 days.

National
EU Legislation
Supervisory
for theAuthority
Single European
TrainingSky
Initiative
(ATM/ANS)
SAFETY OVERSIGHT OF ATM/ANS STAFF This course is provided for NSA staff who are involved in the oversight of competence schemes for ATM
COMPETENCE personnel. It may also be relevant to those working for other ATM regulatory bodies or ANSPs whose
work brings them into contact with the NSA concerning arrangements for verifying the competence of
ATM personnel.
LEX-SOCA Duration: 5 days.
SAFETY OVERSIGHT OF SAFETY This course provides assistance to participants in conducting effective regulatory oversight of ATM service
MANAGEMENT SYSTEMS provider organisations safety management systems (SMS). The course focuses on providing an in-depth
understanding of the relevant requirements and on the way in which an NSA can conduct effective and
efficient regulatory oversight of a service providers formal SMS.
LEX-SOSM Duration: 5 days.
SAFETY OVERSIGHT OF CHANGES IN ATM/ The course focuses on the role that a national supervisory authority (NSA) must perform in order to
ANS provide proper oversight of air traffic management service providers making such changes according to
Commission Regulation No. 1034/2011.
LEX-SOCH Duration: 5 days.
SAFETY OVERSIGHT / IMPLEMENTATION Part of the NSA Training Initiative, the course is designed to support the implementation of the reporting
OF SAFETY OCCURRENCE REPORTING AND and assessment of ATM safety occurrences at ANSP and State level.
ASSESSMENT Duration: 4 days.
LEX-SORA
SES : THE PERFORMANCE SCHEME This course explains the Performance Scheme regulation and is designed to assist participants in
complying with this regulation. On completion, participants should have an in-depth understanding of
the Performance scheme and of the Key Performance Indicators (KPI) in the 4 Areas : Safety, Environment,
Capacity and Cost Efficiency.
LEX-PERF Duration: 3 days.
SES INTEROPERABILITY This course is designed for staff working for the National Supervisory Authorities (NSA), Air Navigation
Service Providers (ANSP) and industry who are following the course to acquire awareness of SES
interoperability and the necessary ANSP NSA interactions.
LEX-IOP Duration: 4 days.
OVERSIGHT OF PROVISION OF MET The aim is to provide a comprehensive course on:- The structure of meteorological information services
INFORMATION provision and the role in the ATM system.- The regulatory framework.- The role of NSAs in meteorological
services oversight.- Practical experience organising oversight on meteorological information services.
LEX-MET Duration: 2 days.
IMPLEMENTING AERONAUTICAL DATA This course aims to provide stakeholders with the necessary understanding, tools, and experience to
QUALITY proceed with implementation of the ADQ regulation, EU 73/2010.
IM-ADQ Duration: 5 days.

EU Legislation for the Single European Sky (ATM/ANS)
OVERSIGHT OF SECURITY MANAGEMENT This course helps participants conduct the effective regulatory oversight of ATM service provider
SYSTEM organisations security management systems (SEC MS).
Duration: 2 days.
LEX-SEC
OVERSIGHT OF CHANGES IN ATM/ANS This course focuses on the tasks of competent authorities in ATM/ANS in their oversight of changes in
PART 1 ATM/ANS.
LEX-CHG-OC-1 Duration: 5 days.
OVERSIGHT OF CHANGES IN ATM/ANS This course provides participants with a place to present their work (Part 2) and get feedback from both
PART 3 the instructional team and other course participants.
It is consistent with the new Regulation laying down common requirements for service providers (based
on EASA opinion 03/2014).
LEX-CHG-OC-3 Duration: 2 days.
OVERSIGHT OF ATSEP COMPETENCE The course focuses on the role that a Competent Authority (CA) must perform to provide proper oversight
of ATSEP personnel training and competence assessment as defined in Annex XIII to the new Regulation
laying down common requirements for service providers (based on EASA opinion 03/2014).
LEX-COMP-ATSEP Duration: 3 days.
OVERSIGHT OF ATCO COMPETENCE The course focuses on the role which a Competent Authority (CA) must perform in order to provide
proper oversight of the competence arrangements for air traffic controllers as defined by Commission
Regulation No. 2015/340 together with its AMC/GM.
LEX-COMP-ATCO Duration: 4 days.

National Supervisory Authority Training Initiative
Structure of Air Traffic Controller Training

ATC TRAINING
The EUROCONTROL Training Institute has developed a wealth of resources and solutions to ATC Basic Training
support stakeholders ATCO training. From small, focused modules of training to fully devel- ATC Rating Training
oped multimedia packages, we offer content and solutions for all phases of ATC training that
will reduce your development times and improve the effectiveness of your training. ATC Unit Training
ATC Refresher Training
In each section of this chapter you will find a description of the resources and services avail- ATC Development Training
able for a different phase of training. Depending on the phase of the training, resources may
include: Aircraft Performance Database
student support content (e.g. student notes, self-study e-learning modules, revision
tests, etc.);
instructor support content (e.g. training plans, instructors notes, classroom presenta-
tions, exam questions, etc.);
specifications, guidelines and guidance material.
For more information on the products or the access policy, please contact:
ians.partnership@eurocontrol.int
85
ATC Training
Domain
ATC BASIC TRAINING

In this section you will find a series of training resources intended for use in ATC basic training. These resources have the primary objective of teaching
parts of the ATCO Common Core Content Initial Training and as such have been aligned to the Common Core Content for Air Traffic Control training
objectives.
In addition to the materials presented, EUROCONTROL also offers:
exercises developed for the Radar Skills Trainer which can be used for basic training. Refer to the page on the Radar Skills Trainer for more information;
several guidelines and specifications and various study materials for developing basic training and learning about best practices. These publications
are available via the training publications catalogue in the EUROCONTROL Training Zone.
INTRODUCTION TO ATM This course will provide participants with an overview of how European Air Traffic Management system
works today.
GEN-ATM-INTRO Duration: 2 hours.
ATCO BASIC TRAINING MATERIAL This is a training material that can be used for the delivery of ATC BASIC training aligned to the ATCO
Common Core Content basic syllabus. It includes training documents, training event plans, classroom
presentations and self-study and self-test elements for participants. The training material covers the
following subjects: INTRB, LAWB, ATMB, METB, NAVB, ACFTB, HUMB, EQPMB, PENVB and practical training.
ATC-I-BASIC-P Duration: The actual duration varies depending on the items used.
ATCO BASIC FIS BLENDED TRAINING This training material covers the CCC objectives of the ATCO basic training sub-topic Flight Information
MATERIAL Service, which comes under Air Traffic Management. It supports both classroom-based training and self-
study. It will enable ATCO ab-initio students to describe the basic principles of the flight information
service and to issue information to aircraft.
ATC-I-BASIC-FIS-B Duration: 2 x 45-minutes. lessons, plus 3 hours self-study.
SEA PATROL This game is intended to teach students how to determine radar headings and introduce them to the
idea of developing techniques for assessing range from the screen, in a fun way. It also hints at the need
to take speed into account when vectoring aircraft. The game is intended for use before students begin
ATC-I-SEAP R part task training or simulation.
HEADING GAMES The objective of these games is to help ATCO students develop the skill of correctly determining and
adjusting the heading. Acquiring this skill early will help ab-initio students to make faster progress during
ATC-I-HDG R subsequent practical ATC training simulations.
SAY AGAIN? THE PHRASEOLOGY This database is used by participants to improve the use of standard phraseology by indicating correct
DATABASE syntax and by explaining when a particular phrase could be used.
ATC-PHRA R

ATC Training
ACAS The objective of this module is to provide an overview of the airborne collision avoidance system (ACAS),
a description of the responsibilities of both flight crew and air traffic controllers during a TCAS resolution
advisory encounter, and an understanding of the TCAS II logic and its operation.
ATC-ACAS Duration: 1 hour 15 minutes.
ATCO BASIC METEOROLOGY The aim of this package is to provide the essential meteorological knowledge required by ATCOs for basic
training.
It focuses on the meteorological information relevant to the aviation environment and the impact of
weather phenomena on aviation.
ATC-I-BASIC-MET Duration: Package of 13 modules - 10 hours.
ATCO BASIC NAVIGATION This package explains the operation of navigation aids and the ways they are used in the aviation
environment. It covers the NDB, DME, VOR, ILS, GNSS, ADS, INS and FMS. The package is suitable for use
as a teaching aid for the ATCO CCC basic training objectives for the area of navigation.
ATC-I-BASIC-NAV Duration: Package of 9 modules - 7 hours.
ATCO BASIC AIRCRAFT This is a self-study course covering the objectives of the ATCO Common Core Content basic training
subject Aircraft. It covers the topics of and includes progress assessments for the principles of flight,
engines, instruments, aircraft categories and data.
ATC-I-BASIC-ACFT Duration: Package of 7 modules 33 hours.
ATCO BASIC HUMAN FACTORS TRAINING This human factors training material supports classroom-based teaching of Subject 7 of the ATCO
MATERIAL Common Core Content basic syllabus, which covers an introduction to human factors, professional
conduct, human performance, stress, ergonomics and automation, teamwork, communication and
human error.
ATC-I-BASIC-HUM-P Duration: 10 x 60-minutes. classroom-based lessons.
conditions.
TEAMWORK This package addresses teamwork issues in human performance, communications and the work
environment as covered in the Common Core Content Basic Training syllabus for the human factors
subject.
ATC-TEAMW Duration: Package of 5 modules 2 hours.
ATCO BASIC AIRQUESTION TESTS The EUROCONTROL AirQuestion database is a reliable source of questions (and answers) for the ATCO
CCC basic training assessments. It was created by the EUROCONTROL IANS Training Development and
ATC-I-BASIC-AIRQ R Harmonisation Unit in cooperation with the ATC Unit and the Member States.

Domain
ATC Training
ATC RATING TRAINING

In this section you will find a series of training resources intended for use in ATC rating training. These resources have the primary objective of teaching
parts of the ATCO Common Core Content Initial Training and as such have been aligned to the Common Core Content for Air Traffic Control training
objectives.
Several guidelines and specifications and various study materials are also available for developing rating training and learning about best practices.
These publications are available via the training publications catalogue in the EUROCONTROL Training Zone.
HYDRAULIC FAILURE This course may form part of an ATC Refresher training programme for Area Surveillance Controllers. Its
main objective is to refresh and/or enhance ATCO knowledge and awareness on what to expect from
an aircraft experiencing hydraulic problems. It includes considerations which will enable them, not
only to provide as much support as possible to the aircraft concerned, but also maintain the safety of
other affected aircraft. The course is made up of a short introductory section, the effects and impacts on
hydraulics failure, air traffic controllers actions when dealing with hydraulics failure, an analysis of four
potential outcomes for a given scenario and three case studies.
ATC-R-HYDF Duration: 2 hours.
STABILISED APPROACHES This course may be used as part of an ATC Refresher training programme for Approach Surveillance
Controllers. The main objective of the module is to refresh and enhance air traffic controller knowledge of
the factors that contribute to stabilised/unstabilised approaches and to refresh practical skills for ensuring
that ATC actions are compatible with pilot requirements for achieving stable approaches. The module is
made up of a short introductory section, three practical scenarios, each focussed on different aspects
of the ATC contribution to stabilised approaches and ends with a summary of the main learning points.
ATC-R-STAP Duration: 2 hours.
ATC-PHRA R
ATCO RATING HUMAN FACTORS TRAINING This training material supports classroom-based teaching on human factors for any of the rating syllabuses
MATERIAL in the ATCO Common Core Content Specification. The material covers psychological factors, stress, human
error, social and organisational factors, medical and physiological factors, working knowledge, working
methods, working environment, collaborative work and safety management.
ATC-I-RAT-HUM-P Duration: 18 x 60-minute sessions.
MEMPAC This package provides participants with an understanding of human capabilities, the way in which we
process information and our limits. It addresses perception, cognition, attention and memory as covered
in the human factors section of the ATCO CCC for rating training.
ATC-MEMPAC Duration: Package of 5 modules - 1 hour 45 minutes.

ATC Training
conditions.
UNUSUAL AND EMERGENCY SITUATIONS This module helps ATCOs to understand the characteristics or circumstances of 15 selected unusual or
emergency situations. It provides background information about how these situations may arise and
their effect on aircraft and crew. The focus is on urgent and essential actions which ATCOs should take to
manage the situation and assist the aircrew.
ATC-UNINC Duration: 2 hours 30 minutes.
ATC UNIT TRAINING

Unit training is, as the name indicates, ATCO training that is specific to a units local requirements. Consequently, there is a limited amount of common training
content and solutions for this phase of training. There are, however, several EUROCONTROL publications that can support units in developing their training and
learning about best practices in unit training. These publications contain general information, guidance materials and specifications, and are available via the
training publications catalogue in the EUROCONTROL Training Zone.
ATC REFRESHER TRAINING

EUROCONTROL offers a number of training resources which can be used by air navigation service providers as part of the continuation training necessary to
keep ratings and unit endorsements valid. Guidelines and study materials are available to ATC units for developing refresher training and learning about best
practices. These publications are available via the training publications catalogue in the EUROCONTROL Training Zone.
HYDRAULIC FAILURE This course may form part of an ATC Refresher training programme for Area Surveillance Controllers. Its
main objective is to refresh and/or enhance ATCO knowledge and awareness on what to expect from
an aircraft experiencing hydraulic problems. It includes considerations which will enable them, not
only to provide as much support as possible to the aircraft concerned, but also maintain the safety of
other affected aircraft. The course is made up of a short introductory section, the effects and impacts on
hydraulics failure, air traffic controllers actions when dealing with hydraulics failure, an analysis of four
potential outcomes for a given scenario and three case studies.
ATC-R-HYDF Duration: 2 hours.
HANDOVER TAKEOVER This course may be used as part of an ATC Refresher training programme for Approach Surveillance
Controllers. The main objective of the module is to refresh and enhance air traffic controller knowledge of
the factors that contribute to stabilised/unstabilised approaches and to refresh practical skills for ensuring
that ATC actions are compatible with pilot requirements for achieving stable approaches. The module is
made up of a short introductory section, three practical scenarios, each focussed on different aspects
of the ATC contribution to stabilised approaches and ends with a summary of the main learning points.
ATC-R-STAP Duration: 2 hours.

ATC Training
Domain
ACAS The objective of this module is to provide an overview of the airborne collision avoidance system (ACAS),
a description of the responsibilities of both flight crew and air traffic controllers during a TCAS resolution
advisory encounter, and an understanding of the TCAS II logic and its operation.
ATC-ACAS Duration: 1 hour 15 minutes.
ATC-PHRA R
ALL CLEAR? AIR-GROUND The objectives of this training package are to refresh air traffic controllers knowledge of issues
COMMUNICATIONS FOR CONTROLLERS surrounding air-ground communication, with a focus on human behaviour in relation to expectation
AND PILOTS bias, and to provide hints and tips relating to the way improved knowledge of how humans operate can
help controllers improve communications with colleagues and flight crews.
ATC-R-ALCL Duration: 40 minutes.
HANDOVER TAKEOVER This module provides awareness of the importance of good position handovers and aims to decrease the
frequency of incidents and accidents which occur due to poor handovers.
ATC-R-HDVR Duration: 1 hour.
LEVEL BUST The aim of this module is to increase the awareness of pilots and ATCOs of the fundamental causes of level
busts and to suggest means by which they can be prevented. It highlights a number of different issues which
have been identified as prime sources of level busts or are relevant to making a situation safe again.
ATC-R-LVLB Duration: 30 minutes.
MACH NUMBER TECHNIQUE The objectives of this module are to refresh understanding of the use of speed control in the upper
airspace, the implications of this on aircraft performance and the limitations imposed on flight crews, and
to provide a number of practical suggestions.
ATC-R-MACH Duration: 1 hour 45 minutes.
AREA NAVIGATION IN EUROPEAN This generic e-learning module describes the use of Performance Based Navigation (PBN) in the TMA,
TERMINAL CONTROL AREAS (TMAS) specifically RNAV1 which within Europe is termed Precision RNAV (P-RNAV). The package addresses aircraft
functionality, the benefits of RNAV SIDs/STARs, the different types of waypoint and how turn performance
is affected, and a number of ATC best practices, including RTF phraseology, specifically related to RNAV
operations. This package has been updated to reflect both PBN and the latest changes in the ATC Flight Plan.
NAV-PRNAV-RNAV1 Duration: 1 hour 20 minutes.
UNUSUAL AND EMERGENCY SITUATIONS This module helps ATCOs to understand the characteristics or circumstances of 15 selected unusual or
emergency situations. It provides background information about how these situations may arise and
their effect on aircraft and crew. The focus is on urgent and essential actions which ATCOs should take to
manage the situation and assist the aircrew.
ATC-UNINC Duration: 2 hours 30 minutes.

ATC Training
ATC DEVELOPMENT TRAINING

In this section you will find a series of training courses intended for use in ATC development training. These courses are focused mainly towards onthe-
job training as part of development training. Please refer to the Human Performance domain for other classroom courses supporting ATC development
training.
In addition to the materials presented, EUROCONTROL also offers:
Radar Skills Trainer and exercises developed for the Radar Skills Trainer which can be used for onthe-job training. Please refer to the page on the
Radar Skills Trainer for more information;
several guidelines and specifications and various study materials to support development training. They include guidelines on OJT syllabuses and
management training for operational ATM supervisors. These publications are available via the training publications catalogue in the EUROCONTROL
Training Zone.
PRACTICAL TRAINING INSTRUCTOR The OJTI/STDI Training Programme provides theoretical knowledge and practical skills for radar controllers
SKILLS FOR OJTI AND STDI who will undertake OJTI/STDI duties. This course is open to all would-be OJTIs/STDIs but has the added
value of being an approved course (Belgian Supervisory Authority), for those requiring it; which includes
an examination and assessments in both theory and practical OJTI/STDI skills.
HUM-OJTI Duration: 10 days over 2 weeks.
PRACTICAL TRAINING INSTRUCTOR This course provides experienced air traffic controller OJTIs/STDIs with refresher training that highlights
SKILLS FOR OJTI AND STDI - REFRESHER and reinforces the knowledge and techniques required to conduct effective on-the-job training. It is
required that this course is taken by suitably qualified OJTIs/STDIs at least every 3 years.
As of 1st of January 2015 this course is subject to a User-Pays-Principle course registration is subject
to a fee for all participants. The course contains a practical OJTI session which is subject to examination.
HUM-OJTI-R Duration: 4 days.
CONTROLLER COMPETENCY ASSESSOR This course is provided for air traffic controllers who will assess the competence of other controllers. The
assessment task can involve the issue of a licence or new unit endorsement. As part of a local competence
scheme, the assessment task can include the renewal of an existing unit endorsement.
As of 1st of January 2015 this course is subject to a User-Pays-Principal course registration is subject to
HUM-CCA Duration: 5 days.
CONTROLLER COMPETENCY ASSESSOR - This course provides experienced air traffic controllers who are competency assessors/examiners with
REFRESHER refresher training that highlights and reinforces the knowledge and skills required to conduct effective
assessments and is compliant with ATCO Licencing regulation 2015/340. It is required that this course
should be taken by suitably qualified assessors at least every 3 years and a valid assessor/examiner
endorsement will be required for all course participants.
HUM-CCA-R Duration: 2 days.

ATC Training
OPERATIONAL SUPERVISOR This course is primarily intended to equip newly appointed ATS supervisors to perform effectively in
their supervisory role. It may also be of value to experienced supervisors who wish to broaden their
knowledge.
HUM-SUP Duration: 5 days.
OPERATIONAL SUPERVISOR - REFRESHER OPERATIONAL SUPERVISOR - REFRESHER course provides experienced ATC Supervisors with a refresher
training that highlights, reinforces and broadens the knowledge and techniques necessary to perform
effectively in their supervisory role.
HUM-SUP-R Duration : 4 days
THEORETICAL TRAINING INSTRUCTOR This course is appropriate for colleagues who will be asked to design, develop and deliver theoretical
training for ATM staff and/or presentation on ATM related events. It aims at fulfilling criteria from AMC to
Part-ATCO, subpart C, Section 1 (Instructors) for Commission Regulation (EU) 2015/340.
HUM-TTI Duration : 5 days
TRM IN ATM Team Resource Management in ATM-TRM-A course is designed to support ATCO, ATSEP, AIM and other
professionals in their effort in addressing Human Factors and Safety in ATM operations. This three-day
course provides an understanding of TRM, an awareness of the benefits of TRM for the operational safety
culture and the methods preferably employed in a TRM program.
HUM-TRM-A Duration : 3 days
TRM FACILITATOR Team Resource Management is an operational concept for ATCOs and other ATM staff that is based on
Crew Resource Management concepts used in aircraft crew/staff environments. Both TRM and CRM are
procedures and training systems in a system where human error can have devastating effects. TRM as
CRM is used primarily for improving air safety. The aim of this course is to provide training in practical
facilitation skills.
HUM-TRM-F Duration : 5 days
AIRCRAFT PERFORMANCE DATABASE

The Aircraft Performance Database allows users to search for one or more aircraft and view associated data, including: recognition, ICAO/IATA type
designators, aircraft performance data for all stages of flight and other supplementary information.
Version 3 of the Aircraft Performance Database is compatible across different browsers and devices. It comes in a desktop and mobile version.
The desktop version offers two additional features when accessed from the EUROCONTROL Training Zone. Students can create user specific custom
groups and allocate aircraft to them according to individual needs. Additionally, a self-test is provided for students to follow their individual progress
over time. The feedback provided is very precise (question based) and is directing students to areas requiring further study. Questions are randomly
selected from a pool of more than 500, making the tests reliable and effective while at the same time interesting and challenging for students. Both
these features support the individual learning process.
To access the Aircraft Performance Database, go to https://contentzone.eurocontrol.int/aircraftperformance/. To take full advantage of the
new version, log in the EUROCONTROL Training Zone through the Aircraft Performance Database [ATC-PFDB] course; available in the ATC
Initial Training folder of the Training Catalogue.

Training Tools
4
Training
Domain Tools
SELECTION : FEAST FIRST EUROPEAN ATCO SELECTION TEST

FEAST Service
The First European ATCO Selection Test (FEAST) service provides a cost-effective set of tools to assist recruiters with selecting the most suitable candidate
for ATC training. The service also provides full implementation support and a helpdesk service to air navigation services and training providers.
The FEAST service is currently in use in 47 civil and military organisations. It assesses the knowledge, skills and abilities of applicants for the ATCO job.
The aim is to improve the quality of selection decisions, contribute to the cost efficiency of the overall recruitment and selection process and to increase
the success rate in training. Since the release of FEAST in 2004, more than 60,000 air traffic controller candidates have been tested using the FEAST tool.
The tests are delivered over the internet in a way that enables users to carry out online testing of applicants in a secure and confidential way. Tests are
administered and marked automatically and the results are stored in a central database that users can consult at all times.
Licence agreements and non-disclosure agreements with users govern access to FEAST. For more information please e-mail the FEAST service team at
feast-service@eurocontrol.int
As of 1st of January 2015 FEAST is provided subject to a User-Pays-Principle the license agreement is based on a fee per tested candidate.
To support the use and administration of FEAST by its users, the Institute offers training courses for users and for administrators as a prerequisite to
accreditation. Refresher training is also available.
FEAST - ADMINISTRATOR TRAINING This training module offers a full training on the FEAST Administrator role. The course is suitable for staff
(INCLUDING TESTS) which is newly appointed to the FEAST Administrator role.
The role of the FEAST Administrator is to assure quality in selection procedures, to prepare, organise
and supervise testing sessions. The course offers a familiarization with all FEAST tests, including the
administration of the DART, the MULTI-PASS test and the FPQ test. Furthermore, the training course
covers best practice in the test administration of FEAST and offers a familiarisation and practical training
on the two software platforms that host the FEAST tests and the databases. Accreditation as a FEAST
administrator is a prerequisite for the FEAST user role.
FEAST-ADM-T Duration: 2 days.
FEAST - ADMINISTRATOR TRAINING (NO This course refers only to already accredited FEAST Administrators or Users. The training is designated for
TESTS) FEAST Administrators who are interested in refresher training.
This Administrator training will introduce participants to the two software platforms that host the FEAST
tests and the FEAST databases. The course will cover candidate registration and reporting and as well
as the management of the candidate recruitment workflow. It does not offer a familiarization with the
FEAST tests.
The role of the FEAST administrator is to assure quality in selection procedures, to prepare, organise and
supervise testing sessions.
FEAST-ADM-NT Duration: 1 day.

Services and Tools
Training Tools
FEAST - USER TRAINING The FEAST User course refers to the decision-makers in the organization recruitment process. FEAST Users
need to be aware of the method used in generating the scores and interpretation and be sufficiently
familiar with FEAST in order to be able to take recruitment decisions. The course provides a detailed
knowledge of the FEAST system, understanding of psychometrics, test interpretation and the use of test
results.
The use and interpretation of FEAST I, FEAST DART and MULTI-PASS is covered in this course. The course is
suitable for staff who is newly appointed to a FEAST role and also for accredited FEAST Users who would
like to follow a refresher course.
FEAST-USER Duration: 1 day.
FEAST PERSONALITY QUESTIONNAIRE The FPQ course provides training on the use of the FEAST Personality Questionnaire (FPQ). The FPQ was
developed and is specifically designed for the selection of ab initio students and allows the assessment
of personality characteristics relevant in the training of ATC students. The training gives an introduction
to personality assessment methods and provides an overview on the background and design of the FPQ
tool. Using practical examples participants learn how to interpret scores and how to use the tool as part
of their selection system.
The FPQ training is accompanied by an optional second day of training, the Basic Interview Skills training.
The optional training module is offered for FEAST users with little experience in interviewing and for
those with no experience in the use of personality questionnaires in interviews. The Interviews Skills
training places particular emphasis on the use of the FPQ during the job interview. Participants who are
interested in this optional second training module need to register for the FEAST-SelSk course in addition.
Accreditation as a FEAST user is a prerequisite for participation to this course.
FEAST-FPQ Duration: 1 day.
BASIC INTERVIEWING SKILLS AND USE OF This course gives a concise introduction to developing and using interviewing skills and techniques for
THE FPQ ab-initio selection. It is aimed at those who participate in ATC selection interview boards and panels.
In addition, the course focuses on the use of the FPQ in the job interview. Practical examples demonstrate
how the FPQ can be applied to give the recruiter additional valuable information for the interview process.
FEAST-SELSK Duration: 1 day.
BEHAVIOURAL OBSERVATION SCALE The BOS course offers training on the use of the BOS form as a tool for validating the FEAST selection
tests. It reviews the purpose and method of validating the FEAST tests, completion of the BOS form,
and best practice and advice for those who will be involved in the planning and implementation of BOS
assessments. ATC training personnel who wish better understand FEAST validation are also welcome.
FEAST-BOS Duration: day.

Domain Tools
Training
ELPAC ENGLISH LANGUAGE PROFICIENCY FOR AERONAUTICAL COMMUNICATION

ELPAC is an ICAO Aviation English Language Proficiency Test designed specifically for ATC controllers and commercial pilots to meet the ICAO language
proficiency requirements. The ELPAC test was developed by EUROCONTROL and is maintained and managed together with our partners, the ZHAW
Zurich University of Applied Sciences and ENOVATE. The ELPAC test for ATC controllers has been fully recognized by ICAO for being in conformance with
ICAO standards and recommendations for language proficiency requirements (see https://www4.icao.int/aelts). The ELPAC test for pilots is currently
under review by ICAO.
The ELPAC test is available for Air Operators, Air Navigation Service Providers, Civil and Military Aviation Authorities and Training Organisations. We strongly
believe that ELPAC can support various organisations in meeting the ICAO Language Proficiency Requirements. In particular, the implementation model
of the ELPAC test is attractive in that it is delivered locally by operational experts and language experts. As a result, ELPAC will support an organisation
in reaching the required standards, while at the same time fostering a culture of awareness and commitment to these standards.
To support the effective use of the ELPAC test by organisations that have signed an ELPAC licence agreement, EUROCONTROL offers a number of
courses to train nominated ELPAC test administrators, markers and examiners in the use of the test and in their role as ELPAC test examiner and
assessor to prepare them for accreditation by their regulatory authority. EUROCONTROL also offers periodic refresher courses for accredited markers
and examiners. For experienced ELPAC examiners ELPAC Level 6 examiner courses are being organised on request.
As of 1st of January 2015 ELPAC is provided subject to a User-Pays-Principle the ELPAC license agreement includes a fee per tested candidate. ELPAC
training at IANS Luxembourg is included in the ELPAC licence agreement.
ELPAC ACCREDITATION COURSE EUROCONTROL organises regular one-week training and accreditation courses for organisations that have
signed an ELPAC licence agreement with Eurocontrol. The course provides training for staff intending to
work with the ELPAC test and to become test administrators, Paper 1 markers and Paper 2 examiners.
ELPAC-ACR Duration: 5 days.
ELPAC EXAMINER REFRESHER COURSE EUROCONTROL organises refresher courses for ELPAC test administrators, markers and examiners. The
course provides an excellent opportunity to review and practise the required examining standards and
to share experience and benchmark with markers and examiners from other organisations.
ELPAC-REF Duration: 2 days.
ELPAC LEVEL 6 EXAMINER COURSE EUROCONTROL organises accreditation courses for experienced ELPAC examiners wishing to become
ELPAC Level 6 examiners. ELPAC Level 6 examiners will be trained to use ELPAC to assess the language
proficiency of air traffic controllers up to ICAO Level 6. During the course the emphasis is put on examining
skills at ICAO level 6 and assessing a candidate at ICAO level 6.
ELPAC L6E Duration: 2 days.
ELPAC EXAMINER REFRESHER ONLINE EUROCONTROL organises refresher courses for ELPAC examiners. The focus of this course will be on
COURSE assessing individual Rating Scale criteria and complete recordings of ELPAC candidates. During the
course you can compare your assessments with other course participants to learn from their assessments
and to compare whether you were more lenient or harsh in certain areas.
ELPAC-REF-O O Duration: 7 hours over 2 weeks.

Training Tools
Services and Tools
RST - RADAR SKILLS TRAINER

The radar skills trainer (RST) is an advanced tool that:
enables users to perform pre-simulation (task practice and skill acquisition);
provides a realistic environment for ATC training in basic surveillance and OJTI/Assessors skills;
includes exercises to support basic controller and OJTI training.
How does it work?
The RST works on the basis of objective measurement. For any given exercise, a combination of predetermined objectives and airspace designs serves
as a scenario for teaching specific skills.
The RST simulates the controller working position (CWP) and the pilot working position (PWP) with an additional hybrid option where piloting is
possible directly in the label of the CWP. Trainers can utilise the Exercise Preparation Tool (EPT) to create teaching exercises or use the exercise scenarios
supplied with the software.
A replay function is provided, to both instructors and students, so that exercises may be analysed at a later stage. In practice the student completes the
exercises and receives a debriefing from the programme. The trainer can then review the exercise using the replay function and debrief the student on
techniques and other items.
A networked course management system (CMS) version, offers additional facilities for managing the delivery of courses and exercises to a group of
students and to monitor their progress.
Radar Skills Trainer (RST) - Open Window [ATC-RST] is a short module that contains a number of practical exercises delivered over the web from the
EUROCONTROL servers. It aims to show current and potential RST users how the RST can be used in ATC training.
Access:
The RST is available as a standalone tool installed on a PC or for use via the EUROCONTROL Training Zone.
The RST is available free of charge to organisations in the EUROCONTROL Members States which have signed an RST license agreement. The RST is also
available to organisations worldwide subject to a license agreement and a yearly license fee.
For more information on the Radar Skills Trainer, visit http://trainingzone.eurocontrol.int/rst.htm or e-mail the development team at
vladimir.bubalo@eurocontrol.int.
RADAR SKILLS TRAINER (RST) - OPEN This is a short module that contains a number of practical exercises delivered over the web from the
WINDOW EUROCONTROL servers. It aims to show current and potential RST users how the RST can be used in ATC
Training.
ATC-RST R

Training Support
Services
5
Training Support Services
The diagram below shows the usual process for using Training Zone as an organisation:
Course
requested
1 2
Contract
signed
Tutors
monitor 5 3 Course
created
4
Participants
study
In practice, this works as follows:
n The contract is signed.
n The training providers training manager designs a course, chooses instructors and participants, and submits this to the EUROCONTROL
Training Zone Operations desk.
n The Operations desk inputs the course into Training Zone, and notifies the training manager.
n The training providers students can now study the course.
n In the meantime, the training providers instructors monitor the students progress.

Training
Access toSupport
TrainingServices
Content for Organisations
TRAINING ZONE FOR ORGANISATIONS
The EUROCONTROL Training Zone is a digital learning environment that supports classroom and e-learning training.
EUROCONTROL offers the use of the Training Zone to training organisations. This enables a training provider to create, manage, and admin-
ister e-learning or blended training for its students. The training provider defines the training content of their course, assigns students
and instructors to their courses. During the training delivery, the assigned instructors can monitor the students progress. EUROCONTROL
provides assistance and offers a technical helpdesk to all users.
The use of Training Zone by training organisations is subject to a contract between the training provider and EUROCONTROL
For more information on the EUROCONTROL Training Zone, contact us by email at: trainingzone.operations@eurocontrol.int.
LICENCE TO USE EUROCONTROL TRAINING MATERIAL
Organisations can use training material developed by EUROCONTROL and deliver them using their own local instructor.
Much of the training material developed is available on request. The training material can be used in its original form and delivered by local
staff or incorporated into other training courses to serve local needs.
These arrangements are administered through license agreements which guarantee fair use of the training material amongst the stake-
holders. If you are interested in licensing any of EUROCONTROLs training material, please contact us by email at:
ians.partnership@eurocontrol.int.
ATC SIMULATION FACILITIES
Our Training Institute offers hi-fidelity ATC simulation facilities which can be rented by organisations.
The simulator facilities comprise two separate platforms, the Flexible Luxembourg Training Platform (FLTP) and the UFA Approach/Tower
Simulator. Together, the two facilities provide a complete gate-to-gate simulation environment, including ramp, aerodrome, approach and
en-route capabilities. Moreover, the FLTP is one of the few facilities in Europe capable of supporting a fully stripless ATC environment. The
two simulator facilities are independent and can be used simultaneously. Multiple simultaneous use of the FLTP is also possible. For more
information contact the IANS Partnership Office.

Access to Training Content for Organisations
ON-SITE AND/OR TAILOR-MADE TRAINING COURSES
EUROCONTROL regularly deliver courses on-site in response to requests received from training organisations, authorities or companies to
provide external (on-site) training in an area closely linked to our training expertise and missions at their places of work. We aim to meet
all acceptable requests subject to the availability of training experts and internal demands.
For more information please contact ians.partnership@eurocontrol.int.
TRAINING EXPERTISE
The EUROCONTROL Training Institute has unique expertise in the field of harmonised training and innovative training methodologies.
It can help you design or improve your training, ensure compliance with the latest regulation, achieve certification and implement new
training methods in accordance with your local requirements.
For more information on availability, please contact ians.partnership@eurocontrol.int.
CONFERENCE FACILITIES AND THE AVIATION LIBRARY
Subject to availability, we can put our modern facilities at your disposal for aviation-related conferences and workshops. IANS offers a
range of different-sized classrooms and a large conference room with a modern and comfortable setting, high-performance equipment
and access to one of the best aviation libraries. You can benefit from the unique opportunity to be exposed to and to network with course
participants from different organisations from all our Member States, but also from aviation organisations worldwide.
The large lobby allows you to organise exhibitions, catering, cocktail parties and coffee breaks.
We can also provide event registration, badges and nameplates, technical assistance, free car parking, free internet access, a canteen,
catering, cocktail parties, lunch, etc.
For more information, please contact the Course Reservation Office at ians.reservation@eurocontrol.int.

Index of courses
APT-ACAP 49 ELPAC-L6E 96 HUM-TRM-F 77, 92 NMO-CIAM-HELP 38, 42

APT-ACDM 48 ELPAC-REF 96 HUM-TTI 77, 92 NMO-CIAO-HELP 38
APT-ACDM-E 41, 44, 48 ELPAC-REF-O 96 IM-ADQ 54, 81 NMO-CIAO-NOP-ADV-C 37, 38, 39
APT-ACDM-T 48 ENV-APT 52 IM-AIM 54 NMO-CIAO-NOP-BASIC-V 37, 38, 39
APT-ARM 48 ENV-ENV 52 IM-CMXM 54 NMO-CIFLO-HELP 38, 42, 45
APT-ASMGCS-IMP 48 ENV-INTRO 31, 52 IM-EAD-OPS 54 NMO-CITO-HELP 38, 44
APT-PIATA-P 48 FEAST-ADM-NT 94 LEX-AUDIT-1 80 NMO-EACCC-INTRO 37
APT-TQM 48 FEAST-ADM-T 94 LEX-AUDIT-3 80 NMO-FMP-2-C 42
ASM-ATFCM 34, 36, 41 FEAST-BOS 95 LEX-CHG-OC-1 82 NMO-FMP-3-C 42
ASM-CAP 34 FEAST-FPQ 95 LEX-CHG-OC-3 82 NMO-FMP-4-C 42
ASM-OPS 34 FEAST-SelSk 95 LEX-COMP-ATCO 82 NMO-FPL 39, 40
ASM-STRAT 34 FEAST-USER 95 LEX-COMP-ATSEP 82 NMO-IFPS-2012-E 39, 41
ATC-ACAS 87, 89 GEN-ANS-COST 32 LEX-EASA-BR 80 NMO-IFPS-ADV-C 39
ATC-I-BASIC-ACFT 87 GEN-ANS-MGMT 31 LEX-IOP 81 NMO-IFPS-INTRO-E 39, 40
ATC-I-BASIC-AIRQ 87 GEN-ATM-INTRO 30, 86 LEX-LAW 80 NMO-NOP-EVITA 38, 41, 43
ATC-I-BASIC-FIS-B 86 GEN-ATM-UNI 31 LEX-MET 81 NMO-NOP-FAQ 37, 40, 43
ATC-I-BASIC-HUM-P 87 GEN-CIV/MIL 30 LEX-ORG 80 SAF-ACINV 70
ATC-I-BASIC-MET 87 GEN-CIV/MIL-INTRO 30 LEX-PERF 81 SAF-CHG-AC-1 71
ATC-I-BASIC-NAV 87 GEN-CS 30 LEX-SEC 82 SAF-CHG-AC-3 71
ATC-I-BASIC-P 86 GEN-ELSSIP 30 LEX-SES 30, 80 SAF-CHG-BASIC 69
ATC-I-HDG 86 GEN-ENTREPRISE-RISK 32 LEX-SES-E 80 SAF-CHG-INTRO 70
ATC-I-RAT-HUM-P 88 GEN-FIN 31 LEX-SOCA 81 SAF-CHG-MC-1 71
ATC-I-SEAP 86 GEN-FUT 30 LEX-SOCH 81 SAF-HFA 69, 76
ATC-MEMPAC 78, 88 GEN-INTRO 30 LEX-SORA 81 SAF-INV 70
ATC-PFDB 92 GEN-PCP 31 LEX-SOSM 81 SAF-NETS 69
ATC-PHRA 86, 88, 90 GEN-QMS 31 NAV-AIR 58 SAF-SA1 69
ATC-R-ALCL 90 GEN-RPAS-ATM 31 NAV-DEM 58 SAF-SA2 69
ATC-R-HDVR 90 GEN-RPAS-REG 31 NAV-GNSS 58 SAF-SAS-1 70
ATC-R-HYDF 88, 89 GEN-SEC 31 NAV-PBN 58 SAF-SMS 69
ATC-R-LVLB 90 HUM-CCA 77, 91 NAV-PBN-AWR 58 SAF-SRM 71
ATC-R-MACH 90 HUM-CCA-R 78, 92 NAV-PEG 58 SAF-SW 69
ATC-RST 97 HUM-FAT 76 NAV-PRNAV-RNAV1 58, 90 SAF-TOOLS 70
ATC-R-STAP 88, 90 HUM-HERA 76 NMO-AO-C 39 SEC-CYBER 74
ATC-SAFER 78, 87, 89 HUM-HFC 78 NMO-ATFCM-BEST-E 37, 41, 43, 44 SEC-MS 74
ATC-TEAMW 76, 87 HUM-HF-CASE 76 NMO-ATFCM-FAM-E 37, 40, 43, 44 SUR-ADS-B-MLAT 60
ATC-UNINC 89, 91 HUM-OJTI 77, 91 NMO-ATFCM-FE-E 36, 40 SUR-ARTAS 60
COM-AMC 56 HUM-OJTI-R 78, 91 NMO-ATFCM-FLC-E 36, 43 SUR-ARTAS-LTWO 60
COM-AMHS 56 HUM-PRES 76 NMO-ATFCM-INTRO-E 34, 36, 39, SUR-ARTAS-TRK 60
COM-DATA 56 HUM-SFM 76 42, 43, 44, 45 SUR-CHAIN 60
COM-DLK 56 HUM-SIM 77 NMO-ATFCM-MORE-E 36, 43 SUR-MLAT-PERF 61
COM-FREQ 56 HUM-SUP 77, 92 NMO-ATFCM-MSG-E 36, 40, 42 SUR-PREDICT 61
COM-VOICE 56 HUM-SUP-R 78, 92 NMO-ATFCM-MSG-TWR-E 44 SUR-RAD-ADV 60
COM-VOTER 56 HUM-STRESS 76 NMO-ATFCM-OPS 36, 39, 42, 45 SUR-SDDS 60
DPS-DPC 64 HUM-SYS 76 NMO-CCAMS-CONT-E 38 SUR-VERIF-ADV 61
ELPAC-ACR 96 HUM-TRM-A 76, 92 NMO-CCAMS-INTRO-E 38 SUR-VERIF-INTRO 61

EUROCONTROL
May 2016 - European Organisation for the Safety of Air Navigation (EUROCONTROL)
This document is published by EUROCONTROL for information purposes. It may be copied in

whole or in part, provided that EUROCONTROL is mentioned as the source and it is not used for
commercial purposes (i.e. for financial gain). The information in this document may not be modified
without prior written permission from EUROCONTROL.
www.eurocontrol.int

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EUROCONTROL

EUROCONTROL Training 2017

Position: N 49 37.514 E 006 09.062

Increasingly, forecasts are indicating continued traffic growth for 2017.

This brochure provides you with a comprehensive overview of the

The recent publication of EU Regulation 2015/340 changes certain

Our controller selection tool (FEAST) and language proficiency test

We hope to welcome you again on one of our courses in 2017!

EUROCONTROL TRAINING 2017

This brochure is also available in PDF at https://trainingzone.eurocontrol.int/brochure.htm

EUROCONTROL TRAINING ZONE

Direct your browser to: http://trainingzone.eurocontrol.int.

Follow us on Facebook via www.facebook.com/EUROCONTROL.IANS

PART 2 - TRAINING PROGRAMMES 15

PART 4 - TRAINING TOOLS 93

PART 5: TRAINING SUPPORT SERVICES 99

For more information and registration: https://trainingzone.eurocontrol.int 10

Training Zone login

Course Reservation Office

Contacting the Course Reservation Office:

By telephone: +352 43 60 61 205 or +352 43 60 61 307

By mail: Course Reservation Office

11 For more information and registration: https://trainingzone.eurocontrol.int

IANS CLASSROOM COURSES - HOW TO REGISTER?

National Focal Points

Details of all National Focal Points are available at (http://trainingzone.eurocontrol.int/ListFP.htm).

For organisations with a Focal Point

For organisations without a Focal Point

Notification of course confirmation

If you are unable to take up an allocated place on a training course

For more information and registration: https://trainingzone.eurocontrol.int 12

E-LEARNING AND VIRTUAL CLASSROOM TRAINING - HOW TO REGISTER?

13 For more information and registration: https://trainingzone.eurocontrol.int

NETWORK OPERATIONS TRAINING CLASSROOM COURSES - HOW TO REGISTER?

FMP courses (online form, manual registration)

For more information and registration: https://trainingzone.eurocontrol.int 14

EUROCONTROL Training Programmes

n Reporting and Investigation of ATM Safety Occurences (LEX-PRG-OCC)

For more information and registration: https://trainingzone.eurocontrol.int 16

Description Mandatory pre-requisite

It consists of the following courses:

There is no prescribed sequence for the courses to be followed.

17 For more information and registration: https://trainingzone.eurocontrol.int

Important note Maximum duration

It consists of the following courses:

It is recommended to start this training programme with SAF-SA1, then

For more information and registration: https://trainingzone.eurocontrol.int 18

Important note n Oversight of Changes in ATM/ANS Part 1 (LEX-CHG-OC-1);

19 For more information and registration: https://trainingzone.eurocontrol.int

For more information and registration: https://trainingzone.eurocontrol.int 20

21 For more information and registration: https://trainingzone.eurocontrol.int

For more information and registration: https://trainingzone.eurocontrol.int 22

Important note It consists of the following courses:

23 For more information and registration: https://trainingzone.eurocontrol.int

For more information and registration: https://trainingzone.eurocontrol.int 24

Objectives Specialist courses (mandatory selection of 3 of these courses):

25 For more information and registration: https://trainingzone.eurocontrol.int

NSA Training Programme AFTER the new CR-O-IR/AMC/GM* are published.

For more information and registration: https://trainingzone.eurocontrol.int 26

This symbol indicates that the training is classroom-based.

PRG This denotes a programme collection of courses.

This symbol indicates a new course.

For more information and registration: https://trainingzone.eurocontrol.int 28

For more information and registration: https://trainingzone.eurocontrol.int 30