Rhonda Mikelenas

Instructional
Design/Facilitation
PROFILE
Experienced with and committed to designing and delivering efficient, impactful, and
engaging learning experiences to adult learners through learner-centric training,
interactive workshops, and individualized coaching.

PROFESSIONAL SKILLS SUMMARY

ANALYSIS

Identified organizational/project goals, performance and training

needs through various data collection methods, such as surveys, inperson interviews, statistical data analysis, observations, and job
task analysis

DESIGN

Used active learning techniques to allow adult learners to construct

knowledge, such as scenario-based learning, role-playing, small
group discussion, brainstorming, and case studies
Created measurable learning objectives and utilized design
templates and documentation to ensure instructional strategies and
activities align with objectives
Designed storyboard and decision flowchart for computer based
training
Applied Universal Design principles, including multimedia design

DEVELOPMENT

Conducted content research, writing, repurposing, and editing

Synthesized large amounts of information into learning chunks
Created slide decks with multimedia: video, audio recording,
graphics, and print
Used e-learning authoring tool, graphic editor, and audio recording
software to develop SCORM-compliant CBT
Created user-friendly facilitators guides and interactive
participants guides

IMPLEMENTATI
ON

EVALUATION

Facilitated small and large group workshops, full day training

sessions, and webinars
Created formative assessments/evaluations using quizzes, guided
group discussions, observations, metacognition reflection
Created summative assessments/evaluations using verbal feedback
discussion, statistical measurements, surveys, usability testing

Rhonda Mikelenas
Instructional
Design/Facilitation
PROJECT
MANAGEMENT

Managed projects to ensure quality and on-time delivery using

collaboration tools, scheduled status updates, defined task
breakdown timelines
Collaborated with team members, SMEs, and other stakeholders
Proactively solved project-related problems as necessary
Managed relationships and provided conflict resolution as
necessary

Rhonda Mikelenas
Instructional Designer

Page 3

PROFESSIONAL EXPERIENCE
Instructional Designer (Sub-contractor), Not-for-Profit Organization
2016-Current

Identify learner needs through interviewing SMEs, observation of learners, and

research of industry best practices
Develop measurable learning objectives for each course to align assessments and
activities
Develop flexible learning activities to accommodate varying levels of skills and
learner needs
Produce learning materials, including facilitators guide and assessments
Research curriculum content and validate content through collaboration with SMEs
and stakeholders
Manage project through creating a task timeline and WBS, collaborating with
stakeholders through in-person meetings and weekly email and phone status
updates
Created skill evaluation tool to measure baseline skill level and skill development as
learners participate in the courses

Education and Business Consultant, Kumon North America, Inc.

2008-Current

Cultivate skills and expertise of small business owners though training, coaching,
and consulting
Conduct needs analysis through consultations, questionnaires, observations and
statistical analysis
Design, develop, and/or facilitate presentations, training sessions and workshops,
including:
o Monthly instructor-led presentations and workshops for 25-50 adult
participants
o Interactive webinars on a various business and product topics for 10-25 adult
participants
o Four-day small group onboarding training sessions on company product and
services
Recognized for achievements as lead of 12-month learning project using real-time
case studies, resulting in several best practices being adopted and promoted
company-wide
Assumed lead project role to complete job task analysis to develop a task
delegation guide and staff development job aid for business owners
Presented twice (by invitation) at annual company-wide meeting to an audience of
400+ employees
Redesigned existing training program by streamlining content and adding active
learning components and assessments resulting in more learner engagement and
observable improvement in on-the-job performance
Create interactive participant guides to increase learning and meet different
learning needs
Utilize a variety of learning activities/strategies including real-world scenarios,
stories, role plays, field trips, shared learning discussions, self-assessment quizzes,
guided discovery through case studies, field trips, and on-the-job feedback

Rhonda Mikelenas
Instructional Designer

Page 4

Created key skill application checklists to use during on-the-job observation

assessments
Utilize non-training solutions, such as creating job aids, screencasts, video
demonstrations, step-by-step process guides, and self-assessment questionnaires to
guide performance improvement
Write articles on various business and product topics to educate and motivate
(distribution100+)

Corporate Center Manager/Instructor, Kumon North America, Inc.

2005-2007

Created and facilitated hiring, onboarding, and ongoing training for the various staff
roles
Facilitated presentations to educate clients regarding the features and benefits of
services provided
Trained takeover employee on all aspects of business operations
Applied individualized instructional strategies for students of various ages utilizing
proprietary curriculum

Rhonda Mikelenas
Instructional Designer

Page 5

Special Education Teaching Assistant, South Berwyn School District

2002-2005

Collaborated with teachers regarding adapting coursework for students with special
needs in the mainstream classrooms
Researched and implemented instructional strategies to ensure student goals were
being met
Voluntarily facilitated weekly grief support sessions for students
Learned basic sign language to assist with a hearing- and language-impaired
student
Participated in district professional development curriculum workshops

Marketing Coordinator, Air Cleaning Specialists

2000-2002

Designed and wrote copy for multiple direct mail campaigns

Designed and wrote content for annual equipment service contract
Assisted with design and content editing of company website
Managed marketing projects by tracking leads and collaborating with LOB managers

TECHNICAL SKILLS
PROJECT MANAGEMENT AND
COLLABORATION: AnyMeeting, Google
Hangouts, Skype, Blackboard,
OneDrive, Google Drive, DropBox,
Word Online
MICROSOFT: PowerPoint, Word, Excel,
Publisher, ACT, ACCESS

CBT AUTHORING SOFTWARE: Udutu

VIDEO/PHOTO EDITING: Pixelmator,
iMovie, Aperture, Windows Movie
Maker
AUDIO RECORDING: Audacity
SCREENCAST: Quick Time

WEBINAR PLATFORMS: ADOBE

CONNECT, ANY MEETING, WEBEX

ONLINE SURVEYS: Google Forms,

Survey Monkey

VIDEO SHARING: Vimeo, YouTube

OPERATING SYSTEMS: Windows and

Mac

WEBSITE DESIGN PLATFORMS: Word

Press, Blogger, Weebly

Rhonda Mikelenas
Instructional Designer

EDUCATION

AND

Page 6

ASSOCIATIONS

Instructional Design Graduate Certificate (2014), University of

Wisconsin STOUT, GPA 4.0

Courses:
Instructional Design Trends, Instructional Strategies, Computer Based
Training,
Project Management

B.S. Business Administration, Elmhurst College, Magna Cum Laude

Association for Talent Development Member

References
Formal references available upon request
Professional recommendations and accolades can be viewed on my online portfolio,
http://rhondamikelenasinstructionaldesign.weebly.com/accolades.html