Professional Documents
Culture Documents
Dedication
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I dedicated this report to my loving parents, sister, brothers and my respectful teachers
without their help and encouragement, it has not been possible. For me to accomplish this
task is very necessary within a short and limited period of time. I was provided with all
facilities by my parents who helped me complete this challenging assignment within a
limited time period.
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Acknowledgement
Firstly I would thank Allah for giving me the opportunity and the resources to be able to do
something productive. Without His blessings I would not have been able to come as far as I
have. I would like to thank to
planning &Development officer) who trained me, helped me to gain knowledge and
encouraged me to learn everything. His guidelines were very useful for me in my career. He
helped me find new ways of being innovative and creative. Without his cooperation and
continuous direction it would not have been possible for me to develop a better
understanding of my job. I also pleased to thankMs. Sofia Jabbar and Mr. Rana Ilyas who
constantly guided me by maintaining a sociable environment at city office CIIT.
It was a life time experience for which I thank all the staffmembers of CIIT Sahiwal
(admission cell), my parents, faculty members &administration of the institute. In the end, I
would especially like to acknowledge the co-operation of my teachers who guided me with
the best knowledge.
`
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Table of Contents
1.1 Executive Summary......................................................................................................1
Chapter 2
INTRODUCTION TO CIIT................................................................................2
BUSINESS OPERATIONS.............................................................................10
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Chapter 1
EXECUTIVE SUMMARY
Chapter 2
INTRODUCTION TO CIIT
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The CIIT is dedicated to the search for truth through the advancement of learning and
extending the frontiers of knowledge; to the sharing of this knowledge through education in
academically diverse disciplines; and the application of this knowledge to benefit the people
of Pakistan, in particular, and the Muslim Ummah and the World, in general.
CIIT first objective is to follow leading edge educational practices at all its campuses.
2nd objective is to achieve better performance in academics, administration and
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BS (A&F)
BS (BI)
BS (BA)
BS (CS)
BS (ME)
BS (SE)
BS (TN)
BS (EE)
Bachelor of
Business Studies
BBS
Master of
Business Administration (Executive, 2 years)
Computer Science
Mathematics
MBA (Exe)
MCS
M.Sc (Math)
MS in
MS in Computer Science
MS in Bio Science
MBA 1.5
MSC
MSB
MBI
Functional Department
Department of Management Sciences
In-charge
Dr. Ghulam Hussain
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Chapter 03
BUSINESS OPERATIONS
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3.3
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Name
Dr. Ghulam Hussain
Designatio
n
Convener
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(Advisor/HOD of MS Department
Dr. Javed Farzand
Member
(HOD of CS department)
Dr. Zaheer-ud-Din Sheikh
Member
Member
Member
Member
(Assistant Registrar)
Mr. Safdar Ali
(Assistant director planning & development
and In-charge of admission office
Member
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scholarships like HEC Scholarship, German Base, French base, endowment fund, USAID
Scholarship etc.. They are also dealing with marketing activities and planning activities.
Attractive Environment
The environment of the CIIT Sahiwal admission office is very attractive. The rooms of
admission office are fully air conditioned.In the office, brochures and flyers about all
programs is available at every table of office. The sitting arrangement for the visitors is very
good. The admission office is fully carpeted. Different boards are placed on wall that
provide the information about the mission and vision statement of organization, structure of
the organization, Quality policy of the organization. So overall environment of admission
office is very attractive that shows the good image of the organization to the visitors.
Entry Test Facility
As NTS is mandatory for admission in COMSATS University so the main strength of the
CIIT Sahiwal admission office is that they are arranging NTS Test in CIIT Sahiwal to
facilitate the candidates. Due to this, there is no need to go in other cities for NTS Test. The
staff of the admission office does the registration of NTS and guides them about the NTS
center and time of the test. To facilitate the candidates, admission office staffs also make
calls and send messages about the NTS center and test timing.
Rapid Feedback
The staff of the admission office provides the rapid feedback to candidates through phone
calls, messages and E-mail. If candidates and visitors face any problem, then they can
easily call to the admission office. Staff of the admission office listens their problems and try
to solve their problems immediately. Visitors also given their feedback by filling the
feedback forms in the office.
Follow-up Calls
The main strength of the CIIT Sahiwal admission office is that they are doing a follow-up
call for candidates. They inform the candidates about the admission, NTS, Missing
documents, different merit or other scholarship, merit lists, fee structure, last date for fee
deposit, interviews timing for different scholarships and admissions. They also make
reminder calls to the candidates who did not deposit their fee on time.
Facilities Students after Last Date of Admissions
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CIIT Sahiwal admission office also facilities the candidates who did not take admission on
due date due to anyreasons. When candidates come for admission after the due date, they
facilitate them and placed second and third merit lists.
Scholarships
The main strength of the CIIT Sahiwal admission office is that they are providing a large
amount of scholarships to the needy and deserving candidates who are not able to get an
education without scholarship. Staff of admission office complete guides the candidates
about the documents that are required for scholarships.
City Office
One if the biggest strength of admission office is that they established an office in the
Sahiwal city. This office provides information to all those visitors who are not able to come
to the main campus of CIIT Sahiwal due to large distances. So visitors can get all
information and guidelines from this city office. They can also take admission forms from
this office and also submit these forms into this office.
Admission Campaign
CIIT Sahiwal admission office also conductsmany admission campaigns in different cities of
Pakistan to attract the candidates towards the CIIT Sahiwal. Different teams of admission
office travel to different cities and visit a different institution of this city and attract the
candidates by telling them different Scholarship and other facilities of CIIT Sahiwal.
Online Portal
CIIT Sahiwal has strength of online portals. Due to this portal, candidates can register them
for the admission in sitting their houses. Due to this facility, number of admissions in CIIT
Sahiwal increased in this year.
3.5.2 Weakness of Admission Office
Internet Problem
In the admission office of CIIT Sahiwal, sometime internet creates a problem in the office
working. Internet speed becomes slow sometime due to a busy server. Sometime office
DSL is not working properly than office staff use building internet by using a proxy.
Sometime, when staff does the late sitting and building generator is off so internet stop
working. Due to this, staff is not able to do online work during late sitting.
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Telephone Lines
In the admission office of CIIT Sahiwal, telephone lines are not sufficient. Telephone lines
are busy due to this person are not able to contact the admission office on time. When we
facilitate one person by phone, other is not able to contact on time.
Online Portal Close
During the days of admissions, there is huge Burdon of work. The online portal is opened
for a specific time period. But if the admission forms are received in large number and these
forms do not enter on time due to some problems, then this portal is closed and staff of
admission office is not able to enter form into online portal.
Deviate from the Information
Sometime, the admission cell team gives information to the candidates. But after some
time, due to upper management, they deviate from this information that creates a bad
impression of admission team. Forexample, the admission team told the students that result
of USAID Scholarship will be declared before first merit list and you do not pay any fee
amount. But interviews did not conduct before merit list and then upper management
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decide to collect fees from the USAID Candidates to registerthem. Mostof the candidates
do not able to pay fees. So it creates a bad impression of the admission cell team.
3.5.3 Opportunities in Admission Office
Career Counseling of Students
Admission office of CIIT Sahiwal can do the career counseling of students of different cities.
They can establish career counseling centers into different cities to guide the students
about the best opportunities of their career.
Established Offices in Different Cities
CIIT Sahiwal admission office can establish offices in the surrounding areas of Sahiwal to
facilities the people of different cities. People who face difficulty to come Sahiwal for getting
information, they can easily get information from different city offices. These city offices will
provide the information about the admissions, NTS Scholarships etc.
Seminars
CIIT Sahiwal admission office team can arrange different seminars into different cities to
attract the students. In these seminars, admission office team will be aware students about
the different facilities of the CIIT Sahiwal campus.
3.5.4 Threats for Admission Office
Target
A specific target is given to the admission cell by the upper management that you should
perform in such way that enhance he admissions and other more tasks provided by upper
management. There will be a threat that CIIT Sahiwal admission team will not able to
achieve these targets. This is a large threat for the admission office.
Display Merit List
Sometime due to Burdon of the work and negligence of candidates about NTS and other
missing documents, the admission cell team will not able to display merit lists on time. Due
to this, a bad image will create about the team. But this problem is caused by the
candidates who do not update their NTS details and who do not send complete documents
with the admission form.
Close Admission on Time
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A specific date is given to the admission office team for admissions. Sometime they did not
achieve targets on time and require some extra time, but upper management do not allow
for extra time and close admissions on time. So this is a threat tothe admission office team.
Competition with BZU
CIIT Sahiwal has a big competitor in Sahiwal that is BZU Sahiwal campus.BZU Sahiwal
has offered some similar programs at low fees due to this some students attract toward the
BZU and do not take admission in CIIT Sahiwal. So admission cell do not able to achieve
the target due to this.
Competition with Private Colleges
In Sahiwal, number of private institutions are increasing with time. These institutions offer
many programs that are also offered by CIIT Sahiwal. Due to this, some students take
admission in private institutions.
Conclusion
This SWOT Analysis concludes that CIIT Sahiwal admission office has good potential to
achieve its strengths to capture the opportunities and to avoid and minimize the threats. It
means that CIIT Sahiwal is very dominant and the trend setter in the society.
3.6 Marketing Strategies
CIIT Sahiwal admission office uses many marketing strategies for its promotion and for
attracting the students.
3.6.1
CIIT Sahiwal admission office uses many promotional activities to attract the candidates.
The
team of Admission office goes into different cities like Multan, Lahore, Okara,
Chichawatni, Pakpattan, Faisalabad, Gujrat, Gujranwala etc. and does the promotion of
CIIT Sahiwal facilities. They visit different Colleges and academies and aware them about
different facilities and Scholarship schemes of CIIT Sahiwal. By doing this, they attract more
Candidates for admissions.
3.6.2 Print Media
CIIT Sahiwal admission team uses Print media to attract the candidates. They place
different banners and billboards in different cities to attract students. They also use
brochures and fliers to promote the CIIT Sahiwal. When a team of admission office goes to
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different cities, they distribute many brochures and fliers of different programs of CIIT
Sahiwal. By this way, they try to increase the number of admissions.
3.6.3 Admission Forms
CIIT Sahiwal admission team distributes the admission forms into different institutions,
academies attract the candidates. By this way, number of admissions increase in every
session.
3.6.4 Career Counseling Seminars in Different Cities
CIIT Sahiwal admission team arranges the career counseling seminars into different
academies like Seek, Kips Academy etc. to guide the students about their career. They
provide the complete guidance about the subjects and programs that will be more helpful
for their career. They tell them about different opportunities that they can avail.
3.6.5 NTS Test Center
CIIT Sahiwal also provides the facility of NTS.They conduct the NTS testin CIIT Sahiwal to
facilitate the candidates. The candidates who want to take admission in CIIT Sahiwal, they
do not need to go into different cities for test.CIIT Sahiwal also do on the spot registration of
NTS to facilitate those candidates, who do not apply before this due to any problem.
3.6.6
CIIT Sahiwal also takes part into different national and international conference that held in
different big cities like Islamabad, Karachi etc. Sometime, conferences are also arranged
into foreign countries and In-charge of departments participate in these conferences to
promote the CIIT Sahiwal. They are also participating in educational exhibitions that held in
different cities. In these exhibitions, International institutions also take part. So by making
participation in these exhibitions, they promote CIIT Sahiwal.
3.6.7
CIIT Sahiwal sometime also arranges the NTS preparation facility for NTS Candidates to
attract them. They deliver three weeks classes to candidates. They also arrange transport
facility to facilitate these candidates.
3.6.8
Help Desk
CIIT Sahiwal also arranges the help desk at the place where NTS test is being conducted.
They provide the information about different scholarship schemes and programs to the
candidates.
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Step 01
Providing and Gathering Information
In the first step of admitting office business, employee of the admission office team
provides6y information to the candidates on the telephone and also in the admission office
when candidates come into office. The admission office team told them about the programs
that CIIT offer and what is the fee structure and Scholarship schemes.. After this, the
admission team takes information of candidate and asks him/her about previous academic
subjects and the result. They have also asked either they have given NTS test or not.
Eligibility Criteria
After this we see the eligibility criteria of admission. In CIIT Sahiwal, eligibility criteria is that
candidate must have 50% marks in previous academic result if he/she is applying for nonengineering programs. Ifthe candidate is applying for the engineering program than he must
have 60% marks in the Pre-engineering or DAE.
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Step 01
Information Provide to Candidates
Request for
information on phone
by candidates
Request for
information in
admission office.
Information about COMSATS Sahiwal.
Candidate provides
information about
himself/herself
Admission procedure
Eligibility Criteria
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If candidate is eligible
Inform candidate that how he/she can apply.
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Step 2
In the 2ndstep, Candidate is applying for the admission in CIIT Sahiwal.
Issuance of Admission Form
The candidate who is willing for admission in the CIIT Sahiwal, he demanded for admission
form. Team of CIIT Sahiwal issues the admission form or prospectus to the candidate and
takes 1000 rupees for every form. They also enter the data into an admission form to
register.
Provide Guidance to Candidates
CIIT Sahiwal admission team also guides the candidates how to fill the form. They also told
about the important documents that are required for the admission. As candidates are
applying to the base of Intermediate part I result, so employee of admission team also told
candidates to fill Affidavit or attach Hope Certificate with foam.
Issuance of NTS Form
If the candidate has not given any NTS test within previous one year, than admission office
issue NTS forms to candidate and guide him/her about the documents required for NTS.
Receiving of Admission Forms and NTS Forms
After this, the admission office team receives the admission form and NTS form. Before
receiving the form, they checked all documents and information that is required on the
admission form. When they have satisfied froman admission form, then they issued the
receipt ofthe candidate. They also receive NTS form with 700 NTS fee and issued roll # slip
of NTS to candidates.
Calculation of Aggregate
CIIT Sahiwal admission team also calculates the aggregate of candidates. For BS Program
and MS programs, weighted are different.
For BS Program, 10% weighted of Metric, 40% intermediate and 50% NTS.
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For MS, 10% Metric, 15% intermediate, 40% NTS, 35% bachelors.
Step 02
Admission form and NTS Form issuance and receiving
Procedure to apply in CIIT Sahiwal
Candidate who is
willing for admission
and interact in office
Candidate completely
fills the forms
Receiving of admission form
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Step 3
In step 3, admission office performing very sensitive work. They are performing different
tasks in this step.
Entering Data into Database
After receiving the admission forms, employees enter the data of candidates into online
portal. In this portal, they enter all necessary information about the candidate. When online
portal closed, then they enter data into an Excel sheet.
Merit Lists
After entering the data into database, employees prepare the merit list on a given date by
calculating merit. Before preparing the merit list, they do verification of forms and NTS
result.
Upload Merit List
After this, they will upload the merit lists on the CIIT Sahiwal official websites. They also
place the merit lists on the notice boards to facilitate the candidates. They also inform the
candidates about their name into the merit list through calls.
Issuance of Fee Challan
When candidates found their name in merit lists, account office of CIIT Sahiwal issue
Challan form for fees to the candidates and ask them to deposit their fee to ensure their
seat.
Registration of Candidates
When candidates deposit their fee, thenstaff of account office receives the registration copy
of Challan from candidates. After this admission office staff issues the Registration number
ofcandidates. After this complete process, the Candidatebecomes the student of CIIT
Sahiwal.
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Step 3
Database entry and issuance of Challan
Candidate having
name in merit list
Issuance of admission offer letter and Challan
form for fee.
Candidates deposit
fees and get
registration number.
Candidate becomes the student of
COMSATS Sahiwal.
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Chapter 04
As I was already the student of CIIT Sahiwal so I knew everything about the CIIT Sahiwal
departments and their respective In-charge and faculty members. I was already well aware
about the culture of CIIT Sahiwal.
On my first day, A training session was given to me and other internee by Miss Sofia. She
told me briefly about the working of the CIIT Sahiwal admission office. She also assigned
some task to me at my first day of internship. She told me about the basic things inthe
admission office. She told me that privacy is the main element of this office so it is your
responsibility to keep things private and do not leak out the any information.
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I have issued admission forms and prospects to candidates. For this, First, I have collected
1000 rupees for each admission form from the candidate and entered information in the
admission form to register. I have written the date on which I have issued the admission
form, Candidate name, Candidate phone #, amount of cash and put my signature on the
register after receiving the money.
4.2.2 Issuance of NTS/GAT Forms and Roll # Slips
I have issued NTS/GAT forms to the candidates and dispatch the roll # slips to the
candidates.
Method for General NTS
The candidate who wants to give the general test, I gave them the NTS General form with
Chillan paper. They filled the form, submit the Chillan into the bank and send this Chillan
copy to Islamabad. After someday, they will receive their roll number slip. If they apply from
the Sahiwal than their center for the test is COMSATS Sahiwal. The fee for the NTS is 700/Rupees.
Method for COMSATS Sahiwal NTS
For this I have issued the COMSATS Sahiwal NTS form to the candidate and told them that
2 passport size photographs and photocopy of their ID card or B-Form is required for this.
4.2.3 Information Provided to Candidates/Visitors
I provided information to the candidates/visitors about the documents required for
admission, Fee structure, different Scholarship Schemes etc.
4.2.4 Attended Calls
I attended calls daily and provided the information to them. I have listened to their problems
and try to solve them by providing the right information. My purpose is to satisfy the caller
completely.
4.2.5 Convinced Candidates for admission in MS Department
I used my management and marketing skills that learned from my business studies and
convinced many students for a BS in Accounting and Finance, BS in business
administration and BBS. I have told them about the special scholarships that are given to
the BS A & F students and foreign degree program by the MS department in
which CIMA is offered to students in discounted rate with the relaxation of many courses.
4.2.6 Receiving of Admission Form
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I have received the admission forms from the candidates. I have checked all the documents
that are required for admission. This task is very important and risky. Because due to
negligence I have received incomplete or wrong information about admission since then it
can affect my internship. So this is a very big responsibility for me.
Documents Require for Admissions
test.
Roll number slip of the candidate if he has not cleared the path I result and waiting
So I clearly checked the all documents of the candidates and receive admission forms from
them. After this I have filled the receipt with date, my name and my signature. I have also
placed an office stamp on the receipt and gave this slip to the candidate.
4.2.7 Enter Admission Forms into Online Portal
After receiving the forms from candidates, I have entered them into the online portal
Firstly, I have followed the Metric result card for the details of the candidate. They're a
different
steps to enter the data into online portal. At each step, I entered the information
about the candidate name, address, academic information, NTS information etc
4.2.8 Serial Wise Numbering of Admission Forms
I also gave the numbers to the admission forms by entering them into the register.
Method:
Firstly, I have Select the program from the Admission form Register.
I have written the admission form number in the register.
I have seen the number of the register and placed this number on the admission
form.
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So before entering forms into Excel, I firstly gave number two forms and then entered into
Excel.
4.2.9 Enter data on Admission Forms into Excel Sheet
After 11 July, online portal closed and we are not able to unload data.So, sir Asif gave us
Excel Sheet and told them to enter all information into this sheet. I have entered the serial
number of forms, offline& online form number, candidate personal information, phone and
address, academic detail, NTS Detail etc. in this Excel Sheet.
4.2.10 Check Documents of Admission Forms
I checked the documents of those forms that we received through courier services. There
are large numbers of missing documents and Demand Draft with the admission forms. I
checked all forms with full attention. I have also opened the mails that we received through
courier and separate the Demand Drafts.
4.2.11 Calls for Missing Document
I called to all candidates who send incomplete admission form and told them to send their
documents immediately as soon as possible if they want to take admission in CIIT Sahiwal.I
called them again and again to remind missing documents.
4.2.12 Scholarship Data Entry into Excel
I have entered the scholarship form data into the excel sheet. It is a very time consuming
task. The Excel sheet for USAID Scholarship consists of many parts. I have entered the
basic information about the candidate. I spent a large time for these scholarship forms.
4.2.13 Checking of Documents of USAID Scholarships
I have checked the documents of all USAID Scholarship forms. If there are any missing
documents than I wrote it outside the scholarship form.
4.2.14 Called the Candidates for Scholarship Forms Missing Documents
After checking all scholarship forms, I called for the candidates and informed them about
the missing documents of scholarships. I told them to send these missing documents
before the due date, otherwise we will reject their admission forms.
4.2.15 Attached Missing Documents with Forms
After receiving the missing documents of admission forms and scholarship forms through
courier, I attached these documents with the forms and arranged forms according to the
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serial number.
4.2.16 Verification of Admission Forms
Firstly, I have taken the prints of online admission forms and attached them to the other
admission forms. After this I have verified these admission forms very carefully.
4.2.17 Verification of NTS Result
I have verified the 30 above admission files of different programs for NTS detail. I have also
found out the NTS Information and NTS Result cards from the internet and also from Excel
sheets. So I verified 1800 above admission forms and found the result of NTS from different
website of NTS.
4.2.18 Verification of Software Engineering Files
I have verified the software engineering files and checked that candidates have previously
studied the mathematics or not because Mathematics is mandatory for the admission in the
software engineering.
4.2.19 Help Desk and On Spot NTS Registration
I have also sat on the help desk to facilitate the candidates on the day of NTS Test. I have
also told them about the COMSATS and the different scholarship and facilities that
COMSATS will provide to them. I have registered the candidates for NTS on the test day.
4.2.20 Verification of Scholarship Forms
I also verified large number of USAID Scholarship forms very carefully by following the
complete procedure of verification.
Method of Scholarship Form Verification
Firstly, I have taken the print of the Scholarship data Excel sheet.
I have matched the form #, Program on which he wants to enroll.
I have matched the name of candidate, father name and date of birth from Excel
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Numbers to new scholarship forms by using Booklet. For this, First, I have written the name
of the candidate, father's name of candidate, Admission form # and the program in which he
wants to take admission. After this I have attached one copy of this page with scholarship
forms.
4.2.22 Entered Contact Number into Excel
I collected the largest number of contact numbers of NTS candidates and entered them into
the Excel Sheet. I have also entered the contact number that Sir Safder collected during
campaigns.
4.2.23 Calls to PEEF Scholarships Students
I have made calls to PEEF Scholarship students. I told them that come to university and do
signature on the PEEF form and fulfill other formalities for getting payment.
4.2.24 Making Calls to Candidates
During my internship, I have made 4000 above calls to candidates for different purposes.
Dung calls to informcandidates who registered themselves on online portal, but did
different Scholarships.
4.2.25 Called for MS Candidates
I also called the MSCS and MSBS Candidates and informed them about interview date and
asked them to deposit their fee to secure seat after the interview.
4.2.26 Inform Candidates about Scholarship Interviews
I made calls to all candidates of USAID Scholarship and inform them about interview date. I
have also informed them that please deposit your admission fee to appear in the Interview.
After this, I called to Short Listed candidates of USAID Scholarship to appear for final
interview.
4.2.27 Called for Electrical and Mechanical Engineering Candidates
I called for candidates of BSEE and BSME Candidates whose name appeared in the 2 nd,
3rd and the 4th merit list. I called them again and again for deposit their fee.
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our behavior according to them. I have arranged these forms in the Feedback form file also.
4.2.35 Arrangement of Admission Forms according to Registration Number
I arranged the forms of BBI, BBA, BSA&F, and BSME according to registration number. I
also wrote registration number on the forms. I have a list of different programs according to
registration number. So I arranged the forms of different programs according to the list.
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During the days of admission, there was a huge rush in the office. All employees and
internee were busy to facilitate the visitors and candidates. Due to this, they did not enter
data into daily basis. When they started entering data, online portal closed without any
notification by higher authority of Islamabad. Due to this, employees and internee faced a
problem because a large number of works remain pending. In-charge of admission office
called to higher authority and requested from them to open the online portal for some days.
This is a main problem that I faced during internship.
4.4.2 Undefined Work Timing
A big problem that I faced during my whole internship is that there was the undefined work
timing of admission office. We did late sitting days to complete the pending work. We sat
some time till 12:00 pm in the admission office that was a problem for me and other female
internees.
4.4.3 Internet Problem
In the admission office of CIIT Sahiwal, sometime internet created problem in the office
working. Internet speed became slow sometime due to a busy server. Sometime office DSL
was not working properly than office staff used building internet by using a proxy.
Sometime, when whole staffs do the late sitting and building generator turned off so the
internet was stop working. Due to this, staff was not able to do online work during late
sitting.
4.4.4 Limited Work Space
The next problem is limited space for work. There was only one room to attend the visitors.
During the days of admission, there was huge rush in admission office that create
suffocations in the office. Due to this staff and visitors feel uncomfortable in the office. As
there is a lot of work Burdon and space of office is not enough for working, so this created
problem and affect the efficiency of admission cell operations.
4.4.5 Improper Work Division
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Sometime, I faced difficulty due to improper work division. My working speed isfaster than
other internees. When they assigned any task to me, I completed this task immediately as
soon as possible, but other internees still doing their work. So other employees imposed
their work on me. I did their work also sometime. Forexample, while we entered the data
into online portal, they assigned me a lot of admissions forms to enter than others due to
shortage of time.
4.4.6 Electricity Backup Problem
During the days of load shedding, we faced lots of difficulty in doing work. UPS of the office
became out of order. Computer system turned off due to load shedding. Due to this, we
faced the problem while doing work of data entry. Due to load shedding, suffocation created
in the office that decreased the efficiency of work. Visitors also feel uncomfortable in the
office that created a bad image of CIIT on their mind.
4.4.7 Lesser Number of Working Desks and Computer System
In the admitting office, therewerea large number of employees and interns, but working
desks were limited. Due to this limited working desks and computer systems. Internees
faced difficulty in performing assigned duties.
4.4.8 Lesser Number of Telephone Lines
In the admission office there is only one telephone line.They assigned me the task of followup calls and I faced difficulty in doing follow-up calls to candidates Calls. But due to only
one telephone line, I was going into a Career Development cell for making calls to
candidates. Due to this, I was feeling uncomfortable.
4.4.9 Unavailability of Stationary
In the admission cell, we needed Ball point, LedPencils, punch machine, steel scale, razors,
Steeples,files,envelope,letterhead and other important stationary but sometimes these
things did not available to me. Due to this, I Faced difficulty I do work without these things.
4.4.10 Shortage of Prospectus
The main problem that I faced is that visitors were demanding for prospectus, but we have
a limited number of prospects. I issued a user guide to the candidates. So when I issued
admission forms, they demanded prospectus and my answer is that we have no more
prospects. This created a bad image of CIIT Sahiwal.
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5 Recommendations
On the base of the previously mentioned problems, I have suggested some improvements
for CIIT Sahiwal Admission office.
There should be specific persons to entering data into an online portal during the
internees.
There should be proper arrangement of availability of stationary in the office. If
employees need anything, they should have immediate access to these things. The
(Internship Report)
There should be networking between all computer systems of office and all
employees must have easy access to important data in sitting on their computer
systems.
In-charge of the admission office should appreciate the whole staff for their
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(Internship Report)
References
History, Introduction, vision and mission of CIIT (n.d.). Retrieved July Monday, 16,2012,
from the website of CIIT: www.ciitsahiwal.edu.pk
Interview with In charge Admission (Mr. Safdar Ali) about the operations of Admission
Cell CIIT Sahiwal
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(Internship Report)
Appendix I
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Appendix II
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(Internship Report)
43
(Internship Report)
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