Professional Documents
Culture Documents
2016
Version 3.4
Version 3.0
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TABLE OF CONTENTS
CURRENCY GUIDELINES ................................................................................. 3
MAXIMIZING THE USE OF THE GUIDELINES .................................................. 3
BBAN / BASIC ACCOUNT NUMBER .................................................................. 4
IBAN / ACCOUNT NUMBER ............................................................................... 4
SWIFT / BIC CODE ............................................................................................. 4
BANK CODE ....................................................................................................... 5
NON-SWIFT BIC ................................................................................................. 5
ADDITIONAL REQUIREMENTS ........................................................................ 5
IBAN & SWIFT CODE COUNTRIES ................................................................... 6
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CURRENCY GUIDELINES
Below are guidelines based on currency, regarding the formatting of account numbers, in
addition to any other necessary information required by Western Union Business Solutions
and/or the beneficiary institution that may be mandatory to effect payments to the intended
beneficiary. Please note that ALL payments require an account number to accompany the
transaction, the following guide should provide a framework for validating the account number
and that mandatory requirements are satisfied prior to processing.
If additional information is necessary to transfer certain currencies into certain geographical
areas, it will be indicated in the Guide for Specific Country Requirements or the Best Practice
Guide.
When applicable, Low Value Payment guidelines will be provided under the designated
currencies: AUD, CAD, EUR, GBP, HKD, NOK, NZD, SGD and USD.
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SWIFT/BIC CODE
ISO 9362 (also known as SWIFT-BIC, BIC code, SWIFT ID or SWIFT code) is a standard
format of Bank Identifier Codes approved by the International Organization for Standardization
(ISO). It is the unique identification code of a particular bank. These codes are used when
transferring money between banks, particularly for international wire transfers.
The SWIFT code is 8 or 11 characters, made up of:
Where an 8-digit code is given, it may be assumed that it refers to the primary office.
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BANK CODE
A Bank Code is a code assigned by a central bank, a Bank Supervisory Body or a Bankers
Association in a country assigned to all its licensed member banks. The rules vary to great
extent between the countries. Also the name of such a code varies.
EXAMPLES:
The bank code typically appears on the bottom of negotiable instruments such as checks
identifying the financial institution on which it was drawn.
NON-SWIFT BIC
Non-SWIFT BICs, as defined by the SWIFT Glossary are Business Identifier Codes which
retain a 1 in the eighth spot of the BIC. These are not connected to the SWIFT Network, and
in most instances are not able to be paid directly, with the exception of EUR SEPA payments,
when applicable. In the event that a payment is remitted to an institution which has one of
these BICs, an override SWIFT or correspondent instructions may need to be provided (An
override SWIFT/BIC is an active SWIFT/BIC for an institution that accepts payments on behalf
of the Non-SWIFT BIC through the SWIFT network).
For non-SEPA payments, users should include the Non-SWIFT BIC in the SWIFT Branch
Details field and input the override SWIFT in the beneficiary bank SWIFT address field
For SEPA payments, verification is necessary to determine that the SWIFT/BIC is SEPA
eligible through contacting a Western Union Business Solutions Representative or through
accessing the list of SEPA Credit Transfer participants.
ADDITIONAL REQUIREMENTS
When a beneficiary phone number, contact name at the beneficiary organization, or purpose of
payment are required to effect transactions, this information should always be placed in the
appropriate reference fields. Please be aware that any beneficiary addresses requested for
payments should not be a P.O Box address. Also, note that purpose of payment should be a
brief succinct description of the payment; an invoice number or reference may not satisfy this
requirement.
Additionally, the beneficiary may be required to contact their banking institution and fill out the
necessary paperwork, to expedite receipt of the following funds: COP, PKR, XPF, and ZAR.
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Greenland
Guadeloupe
Guatemala
Guernsey
Hungary
Iceland
Iran
Ireland
Isle of Man
Israel
Italy
Ivory Coast
Jersey
Jordan
Kazakhstan
Kuwait
Latvia
Lebanon
Liechtenstein
Lithuania
Luxembourg
Macedonia
Madagascar
Mali
Malta
Martinique
Mauritania
Mauritius
Moldova
Monaco
Montenegro
Morocco
Mozambique
Netherlands
New Caledonia
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Niger, Republic of
Norway
Pakistan
Poland
Portugal
Palestinian Occupied Territory
Reunion
Romania
Saint-Pierre and Miquelon
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Slovak Republic
Slovenia
Spain
Sweden
Switzerland
Togo
Tunisia
Turkey
United Arab Emirates
United Kingdom
Virgin Islands, British
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ADDITIONAL CONSIDERATIONS:
Additional Bank details can/should be transmitted in the Client References field to avoid
additional processing charges
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ADDITIONAL CONSIDERATIONS:
Method of payment (Electronic or Check) may vary depending on local requirements and
validity of beneficiary information.
Expected beneficiary receipt date may be 5-7 days from the date the beneficiary bank received
the payment (Beneficiary Bank may not necessarily apply on value date instructed).
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Individual Registration
Notarized Registration Form
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FATCA Declaration
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Purpose of Payment
Codes -DZD.docx
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EUR - EURO
ALL EUR PAYMENTS, WITHIN THE EU MONETARY UNION, EUROPEAN ECONOMIC
AREA (EEA) AND WHERE THE BENEFICIARY BANK COUNTRY MAINTAINS THE EUR
AS THEIR OFFICAL CURRENCY, REQUIRE AN IBAN AND BIC/SWIFT
LOW VALUE REQUIREMENTS (SEPA)
Eligible SEPA Credit Transfer SWIFT/BIC: Eight Eleven Digits.
NOTE: IF SWIFT is unconnected and on the SEPA sheet then it can be used in the SWIFT
code field. If SWIFT is unconnected but not on the SEPA sheet then it will follow the same
rules as an EFT.
Bank Account: IBAN for the designated country in the below table
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
Netherlands
Norway
Poland
Portugal
Romania
San Marino
Slovak Republic
Slovenia
Spain
Sweden
Switzerland
United Kingdom
WIRE REQUIREMENTS:
Beneficiary Bank BIC/SWIFT: Eight Eleven Digits, in addition to the accompanying IBAN
if sent to one of the countries below or within the SEPA table:
Albania
Andorra
Azerbaijan
Bosnia and Herzegovina
Croatia
Faroe Islands
Georgia
Gibraltar
Greenland
Macedonia
Mauritania
Mauritius
Moldova
Montenegro
Serbia
Turkey
The following use the United Kingdom IBAN format: Guernsey, Jersey, and Isle of Man
The following use the Portuguese IBAN format: Azores and Madeira
The following use the Spanish IBAN format: Canary Islands, Ceuta and Melilla
The following countries all use the French IBAN format: French Guyana, French Polynesia, French Southern
Territories, Guadeloupe, Martinique, Mayotte, New Caledonia, Reunion, Saint Barthelemy, Saint Martin (French
Side), Saint Pierre et Miquelon, Wallis & Futuna Islands.
NOTE: When using an IBAN for euro payments do not list routing codes.
ANDORRA
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BELGIUM:
BULGARIA:
CROATIA:
CYPRUS:
CZECH REPUBLIC:
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ESTONIA:
FINLAND:
FAROE ISLANDS:
FRANCE:
The following countries all use the above IBAN format: French Guiana, French Polynesia, French Southern
Territories, Guadeloupe, Martinique, Mayotte, New Caledonia, Reunion, Saint Pierre et Miquelon, Wallis & Futuna
Islands
GERMANY:
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GREECE:
GREENLAND:
HUNGARY:
ICELAND:
IRELAND:
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LATVIA:
LIECHTENSTEIN:
LITHUANIA:
LUXEMBOURG:
MAURITANIA:
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MOLDOVA:
MONACO:
MONTENEGRO:
NETHERLANDS:
NORWAY:
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PORTUGAL:
The following countries all use the above IBAN format: Azores and Madeira
ROMANIA:
SAN MARINO:
SERBIA:
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SPAIN:
The following use the above IBAN format: Canary Islands, Ceuta and Melilla
SWEDEN:
SWITZERLAND:
TURKEY:
UNITED KINGDOM:
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Man)
ADDITIONAL CONSIDERATIONS:
Cross boarder payments to the UK (NON-GBP) should always have an IBAN and SWIFT
CODE
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ADDITIONAL CONSIDERATIONS:
If beneficiary bank is Indusin bank and SWIFT starts with INDBINBB and/or +Branches must
be replaced with INDBINBBGRD.
Ensuring that the 11 digit Indian Financial System Code correlates to the beneficiary branch
address provided will assist in minimizing any potential delays.
When paying or making a donation to an NGO beneficiary in India, the FCRA registration
number should be provided to avoid potential processing delays. A list of registered NGOs
under the FCRAs within India can be found on the following URL, here.
Please note our correspondent bank may hold INR payments to request an FCRA certificate
copy when the beneficiary of the funds holds a Foreign Contribution Regulation
Act (FCRA) Account. This enables approved non-profit organizations to receive foreign
contributions for fundraising/charity. Only when the FCRA document is received and reviewed
will the bank release the payment.
When sending GBP to India a detailed purpose of payment is also required.
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ADDITIONAL CONSIDERATIONS:
Domestic account numbers may be prefixed with leading zeros and must always be 18 digits.
All banks within the Kingdom of Jordan are required to verify the source and purpose of
payment for all payments exceeding JOD 10,000. Beneficiaries may be required to provide
invoice receipts, contracts or other contractual paperwork allowing their bank to confirm that
the funds are a legitimate payment.
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CLABE_Validation.xls
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If your beneficiary is an entity with a RUC, the 11 digits should be preceded with RUC in
the payment details. Example: RUC 20123456789
If your beneficiary is an individual with a DNI, the 8 digits should be preceded with DNI in
the payment details. Example: DNI 12345678
If your beneficiary is a non-Peruvian tax resident the tax id should be preceded with TAX
ID in the payment details, regardless of whether they are an individual or an
entity. Example: TAX ID 4871126S
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ADDITIONAL CONSIDERATIONS:
Method of payment (Electronic or Check): Payment is cleared by managers checks or demand
drafts. Once the payment instruction is received our correspondent, the Branch sends a
payment initiation (via courier) to beneficiary bank seeking purpose of remittance (regulatory
requirement). The payment is released once the Beneficiary/ Beneficiary Bank provide the
purpose of remittance. Beneficiary bank branch address should be included in the Swift branch
details
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RUBLES VO.docx
RECOMMENDED:
Beneficiary ID: KPP (Beneficiary Registration Code) 9 digits
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Expected beneficiary receipt date may be 5-7 days from the date the beneficiary bank received
the payment (Beneficiary Bank may not necessarily apply on value date instructed).
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All cross-border USD shall require a BIC/SWIFT. A routing code (Transit Code) is required
for USD into Canada.
When paying EU/EEA countries or those that have adopted an IBAN, Western Union
Business Solutions requires that an IBAN be provided. IBANs contribute to a decrease in
processing times and reduced error rates.
Notes:
USD to China if a correspondent is provided then we will use that, if one is not then one
will not be added.
USD to Cross Border for USD IBK, use BIC/SWIFT not ABA
RECOMMENDED:
When sending USD to a Ukrainian private account payments may stop and be delayed,
if not enough information is provided on the purpose of payment. Please see examples:
Salary, Wages, Prize, Bonus or Honorarium, Alimony, Insurance compensation,
Insurance payment, Compensation of damage or confirm that this transfer is not to be
connected with any business and investment activity.
Domestic Wire
9 digit ABA; see below for differentiating between ACH and Wire
9 digit Fedwire ABA; ABA can be validated that it is able to accept Wire payments through
the following federal reserve website:
http://www.fedwiredirectory.frb.org/search.cfm
Note that the following territories, if the beneficiary banks are participants, are also able to
accept Fedwire fund transfers:
o Puerto Rico
o US Virgin Islands
o Guam
o Northern Mariana Islands
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9 Digit ACH ABA: ABA can be validated that it is eligible for ACH Low Value USD
transactions through the following link. Input the ABA and it indicates whether it is a
FedACH routing code.
http://www.fedwiredirectory.frb.org/search_ACH.cfm
Valid Beneficiary Address: is required for US and Canadian low value payments.
NOTE: It is critical to ensure the routing code is enabled for the selected payment method
(Wire or ACH). If you enter a Fed wire routing code on an ACH payment, the payment will
reject. If you enter an ACH routing code on a Wire payment, the payment will stop for repair at
the bank and may miss deadline or be rejected.
Komercni Bank
When sending USD payments to a beneficiary that banks with Komercni Bank we require the
below:
REQUIRED:
Payers Full Address
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ADDENDUM 1.1
Least Cost/Low Value Payment Formatting Guidelines
Least Cost payments are not able to be amended (Amendment) once released, if the
information is not correct or invalid, these payments typically return immediately or within a
couple days of the assigned value date.
Proof of payment for Least Cost Payments is typically only a reference number that the bank
has executed the payment to the beneficiary bank under. These are in no way similar to what a
proof of payment represents when requested for a wire.
LV CURRENCY
REQUIREMENTS
Valid 6 digit Bank State Branch (BSB) Code
Beneficiary Bank Country: Australia
Seven - Twelve digit account number
Valid nine digit transit code
Beneficiary Bank Country: Canada
Eligible SEPA Credit Transfer BIC/SWIFT
Valid IBAN (See EUR currency profile for country specific IBANs and
AUD
Australian Dollar
CAD
Canadian Dollar
EUR
Euro
GBP
Sterling Pounds
HKD
Hong Kong Dollar
NOK
Norwegian Krone
NZD
New Zealand Dollar
SGD
Singapore Dollar
USD
United States
Dollar
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ADDENDUM 1.2
IBAN Formatting Quick Guide
If an IBAN is mandated, recommended or required by this document for a EUR or any other
currency, the format of the IBAN is detailed below.
Country
Albania
Andorra
Angola
Austria
Republic of Azerbaijan
Bahrain
Belgium
Benin
Bosnia and Herzegovina
Brazil
Bulgaria
Burkina Faso
Burundi
Cameroon
Cape Verde
Central African Republic
Congo
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominican Republic
Equatorial Guinea
Estonia
Faroe Islands
Finland
France
French Guiana
French Polynesia
Gabon
Georgia
Germany
Gibraltar
Greece
Greenland
Guadeloupe
Guatemala
Guernsey
Guinea Bissau
Hungary
Iceland
Iran
Ireland
Isle of Man
Israel
Italy
Ivory Coast
Jersey
Jordan
Kazakhstan
Kuwait
IBAN
Length
28
24
25
20
28
22
16
24
20
29
22
27
16
27
25
27
27
22
21
28
24
18
28
27
20
18
18
27
27
27
27
22
22
23
27
18
27
28
22
24
28
26
26
22
22
23
27
24
22
30
20
30
Country
Code
AL
AD
AO
AT
AZ
BH
BE
BJ
BA
BR
BG
BF
BI
CM
CV
FR
CG
CR
HR
CY
CZ
DK
DO
GQ
EE
FO
FI
FR
FR
FR
GA
GE
DE
GI
GR
GL
FR
GT
GB
GW
HU
IS
IR
IE
GB
IL
IT
CI
GB
JO
KZ
KW
IBAN Example
AL11 2222 3333 4444 5555 6666 7777
AD11 2222 3333 4444 5555 6666
AO11 2222 3333 4444 5555 6666 7
AT11 2222 3333 4444 5555
AZ11 2222 3333 4444 5555 6666 7777
BH11 2222 3333 4444 5555 66
BE11 2222 3333 4444
BJ11 2222 3333 4444 5555 6666
BA11 2222 3333 4444 5555
BR11 2222 3333 4444 5555 6666 7777 8
BG11 2222 3333 4444 5555 66
BF11 2222 3333 4444 5555 6666 777
BI11 2222 3333 4444
CM11 2222 3333 4444 5555 6666 777
CV11 2222 3333 4444 5555 6666 7
FR11 2222 3333 4444 5555 6666 777
CG11 2222 3333 4444 5555 6666 777
CR11 2222 3333 4444 5555 66
HR11 2222 3333 4444 5555 6
CY11 2222 3333 4444 5555 6666 7777
CZ11 2222 3333 4444 5555 6666
DK11 2222 3333 4444 55
DO11 2222 3333 4444 5555 6666 7777
GQ11 2222 3333 4444 5555 6666 777
EE11 2222 3333 4444 5555
FO11 2222 3333 4444 55
FI11 2222 3333 4444 55
FR11 2222 3333 4444 5555 6666 777
FR11 2222 3333 4444 5555 6666 777
FR11 2222 3333 4444 5555 6666 777
GA11 2222 3333 4444 5555 6666 777
GE11 2222 3333 4444 5555 66
DE11 2222 3333 4444 5555 66
GI11 2222 3333 4444 5555 666
GR11 2222 3333 4444 5555 6666 777
GL11 2222 3333 4444 55
FR11 2222 3333 4444 5555 6666 777
GT11 2222 3333 4444 5555 6666 7777
GB11 2222 3333 4444 5555 66
GW11 2222 3333 4444 5555 6666
HU11 2222 3333 4444 5555 6666 7777
IS11 2222 3333 4444 5555 6666 77
IR11 2222 3333 4444 5555 6666 77
IE11 2222 3333 4444 5555 66
GB11 2222 3333 4444 5555 66
IL11 2222 3333 4444 5555 666
IT11 2222 3333 4444 5555 6666 777
CI11 2222 3333 4444 5555 6666
GB11 2222 3333 4444 5555 66
JO11 2222 3333 4444 5555 6666 7777 88
KZ11 2222 3333 4444 5555
KW11 2222 3333 4444 5555 6666 7777 88
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IBAN
Length
21
28
21
20
20
19
27
24
31
27
27
30
24
27
22
24
25
18
27
24
15
24
29
28
25
27
24
27
27
25
24
24
22
24
19
24
24
21
24
24
26
23
22
24
Country
Code
LV
LB
LI
LT
LU
MK
MG
ML
MT
FR
MR
MU
MD
MC
ME
MA
MZ
NL
FR
NE
NO
PK
PS
PL
PT
FR
RO
FR
SM
PT
SA
SN
RS
SK
SI
ES
SE
CH
TG
TN
TR
AE
GB
VG
IBAN Example
LV11 2222 3333 4444 5555 6
LB11 2222 3333 4444 5555 6666 7777
LI11 2222 3333 4444 5555 6
LT11 2222 3333 4444 5555
LU11 2222 3333 4444 5555
MK11 2222 3333 4444 555
MG11 2222 3333 4444 5555 6666 777
ML11 2222 3333 4444 5555 6666
MT11 2222 3333 4444 5555 6666 7777 888
FR11 2222 3333 4444 5555 6666 777
MR11 2222 3333 4444 5555 6666 777
MU11 2222 3333 4444 5555 6666 7777 88
MD11 2222 3333 4444 5555 6666
MC11 2222 3333 4444 5555 6666 777
ME11 2222 3333 4444 5555 66
MA11 2222 3333 4444 5555 6666
MZ11 2222 3333 4444 5555 6666 7
NL11 2222 3333 4444 55
FR11 2222 3333 4444 5555 6666 777
NE11 2222 3333 4444 5555 6666
NO11 2222 3333 444
PK11 2222 3333 4444 5555 6666
PS11 2222 3333 4444 5555 6666 7777 8
PL11 2222 3333 4444 5555 6666 7777
PT11 2222 3333 4444 5555 6666 7
FR11 2222 3333 4444 5555 6666 777
RO11 2222 3333 4444 5555 6666
FR11 2222 3333 4444 5555 6666 777
SM11 2222 3333 4444 5555 6666 777
PT11 2222 3333 4444 5555 6666 7
SA11 2222 3333 4444 5555 6666
SN11 2222 3333 4444 5555 6666
RS11 2222 3333 4444 5555 66
SK11 2222 3333 4444 5555 6666
SI11 2222 3333 4444 555
ES11 2222 3333 4444 5555 6666
SE11 2222 3333 4444 5555 6666
CH11 2222 3333 4444 5555 6
TG11 2222 3333 4444 5555 6666
TN11 2222 3333 4444 5555 6666
TR11 2222 3333 4444 5555 6666 77
AE11 2222 3333 4444 5555 666
GB11 2222 3333 4444 5555 66
VG11 2222 3333 4444 5555 6666
Page 66 of 94
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2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
ADDENDUM 1.3
Currency Cutoff time deadlines
Cut-off Guide
This assumes the deal has cleared workflow and Western Union Business Solutions has irrevocable cleared funds or
client has available credit.
DC
AED
ALL
AMD
ANG
AOA
ARS
AUD HV
AUD LV
AZN
BAM
BBD
BDT
BGN
BHD
BIF
BMD
BND
BOB
BRL
BSD
BTN
BWP
BYR
BZD
CAD HV
CAD LV
CHF
CLP
CNY
CNY
MDE
2:25am
1:55am
2:45am
UK
7:25am
6:55am
7:45am
Same Day
CZ/FR/ZU
SG/HK
8:25am
7:55am
8:45am
3:25pm
1:55pm
2:45pm
AU
NZ
6:25pm
8:25pm
3:55pm
4:45pm
DC
6:55am
8:55pm
6:55pm
12:55am
9:55pm
7:55pm
1:55pm
3:55am
2:55am
8:55pm
5:55am
5:55am
11:55pm
One Day
CZ/FR/ZU SG/HK
AU
NZ
10:55am
11:55am
11:55am
12:55pm
5:55pm
6:55pm
7:55pm
5:30am
6:30am
12:30pm
2:30pm
UK
Two Day
CZ/FR/ZU
SG/HK
AU
NZ
1:00pm
2:25pm
1:00pm
1:00pm
2:25pm
6:00pm
7:25pm
6:00pm
6:00pm
7:25pm
7:00pm
8:25pm
7:00pm
7:00pm
8:25pm
2:00am
3:25am
2:00am
2:00am
3:25am
5:00am
6:25am
5:00am
5:00am
6:25am
7:00am
8:25am
7:00am
7:00am
8:25am
1:00pm
1:00pm
1:00pm
1:00pm
1:00pm
6:00pm
6:00pm
6:00pm
6:00pm
6:00pm
7:00pm
7:00pm
7:00pm
7:00pm
7:00pm
2:00am
2:00am
2:00am
2:00am
2:00am
5:00am
5:00am
5:00am
5:00am
5:00am
7:00am
7:00am
7:00am
7:00am
7:00am
1:00pm
1:00pm
1:00pm
1:00pm
2:25pm
1:00pm
1:00pm
6:00pm
6:00pm
6:00pm
6:00pm
7:25pm
6:00pm
6:00pm
7:00pm
7:00pm
7:00pm
7:00pm
8:25pm
7:00pm
7:00pm
2:00am
2:00am
2:00am
2:00am
3:25am
2:00am
2:00am
5:00am
5:00am
5:00am
5:00am
6:25am
5:00am
5:00am
7:00am
7:00am
7:00am
7:00am
8:25am
7:00am
7:00am
8:55pm
1:00pm
1:00pm
6:00pm
6:00pm
7:00pm
7:00pm
2:00am
2:00am
5:00am
5:00am
7:00am
7:00am
1:00pm
7:30pm
6:00pm
12:30pm
7:00pm
1:30pm
2:00am
5:00am
9:30pm
7:00am
11:30pm
10:55pm
10:55pm
7:55am
7:55am
1:55am
4:30pm
12:30am
DC
5:55pm
6:45pm
5:55am
3:55pm
1:55pm
7:55am
UK
4:30pm
Page 67 of 94
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
business.westernunion.com
DC
UK
CNY HK Client to SCB
CNY HK Client
COP
CRC
CVE
9:55am
2:55pm
CZK
DJF
5:25am
10:25am
DKK
DOP
DZD
EGP
ERN
ETB
Same Day
CZ/FR/ZU
SG/HK
AU
NZ
DC
UK
One Day
CZ/FR/ZU SG/HK
AU
NZ
DC
UK
Two Day
CZ/FR/ZU
SG/HK
AU
NZ
12:30pm
9:30pm
3:55pm
10:55pm
1:55am
3:55am
11:25am
6:25pm
9:25pm
11:25pm
1:00pm
1:00pm
1:00pm
6:00pm
6:00pm
6:00pm
7:00pm
7:00pm
7:00pm
2:00am
2:00am
2:00am
5:00am
5:00am
5:00am
7:00am
7:00am
7:00am
1:00pm
6:00pm
7:00pm
2:00am
5:00am
7:00am
1:00pm
1:00pm
1:00pm
1:00pm
1:00pm
6:00pm
6:00pm
6:00pm
6:00pm
6:00pm
7:00pm
7:00pm
7:00pm
7:00pm
7:00pm
2:00am
2:00am
2:00am
2:00am
2:00am
5:00am
5:00am
5:00am
5:00am
5:00am
7:00am
7:00am
7:00am
7:00am
7:00am
AU
NZ
DC
UK
Same Day
CZ/FR/ZU SG/HK
AU
NZ
EUR to Switzerland
EUR to CSOB CZ
EUR LV to CITI
EUR to ING PL
EUR to KOM CZ
EUR HV
EUR SEPA
7:55am
10:55am
5:50am
11:55am
9:55am
10:25am
7:25am
12:55pm
3:55pm
11:50am
4:55pm
2:55pm
3:25pm
12:25pm
1:55pm
4:55pm
12:50pm
5:55pm
3:55pm
4:25pm
1:25pm
9:55pm
12:55am
8:50pm
1:55am
11:55pm
12:25am
9:25am
11:55pm
2:55am
10:50pm
3:55am
1:55am
2:25am
11:25am
7:55pm
10:55pm
6:50pm
11:55pm
9:55pm
10:25pm
7:25pm
DC
UK
One Day
CZ/FR/ZU SG/HK
EUR Cut-off Times for Singapore Clients for Beneficiary Banks in Hong Kong or Singapore
**If SG clients are sending EUR to an institution not listed below, the above EUR HV/Sepa deadline will apply
Same Day
Client Processing Center/ CCY/ Beneficiary
Bank
SG Client EUR on DBS SG
SG Client EUR on OCBC SG
SG
2:50pm
2:25pm
Page 68 of 94
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
business.westernunion.com
FJD
GBP HV
GBP LV
GBP LV
Non-UK
GBP on
Credit
Suisse
GEL
GHS
GMD
GNF
GTQ
GYD
HKD HV
HKD LV
HKD for
SG Client
to
OCBCSG
HNL
HRK
HTG
HUF
IDR
ILS
INR
ISK
JMD
JOD
JPY HK
Client to
HASEHK
JPY
KES
KGS
KHR
KMF
KRW
DC
UK
10:55pm
10:15am
3:55am
3:15pm
Same Day
CZ/FR/ZU SG/HK
4:55am
4:15pm
10:55am
10:15pm
AU
12:55pm
12:15am
NZ
DC
UK
One Day
CZ/FR/ZU SG/HK
AU
NZ
DC
UK
Two Day
CZ/FR/ZU SG/HK
AU
NZ
2:55pm
2:15am
9:20pm
8:50am
6:55am
11:55am
12:55am
7:55pm
22:55pm
9:55am
10:55am
4:55pm
6:55pm
8:50pm
22:50pm
12:50am
12:55am
7:00am
4:55am
2:50pm
12:00pm
1:00pm
8:00pm
11:00pm
1:00pm
10:25am
6:00pm
3:25pm
7:00pm
4:25pm
2:00am
10:25pm
5:00am
12:25am
7:00am
2:25am
1:00pm
1:00pm
1:00pm
6:00pm
6:00pm
6:00pm
7:00pm
7:00pm
7:00pm
2:00am
2:00am
2:00am
5:00am
5:00am
5:00am
7:00am
7:00am
7:00am
1:00pm
1:00pm
1:00pm
6:00pm
6:00pm
6:00pm
7:00pm
7:00pm
7:00pm
2:00am
2:00am
2:00am
5:00am
5:00am
5:00am
7:00am
7:00am
7:00am
1:00pm
6:00pm
7:00pm
2:00am
5:00am
7:00am
2:2pam
1:00pm
7:25pm
6:00pm
8:25pm
7:00pm
3:25am
2:00am
6:25am
5:00am
8:25am
7:00am
2:25pm
1:00pm
1:00pm
1:00pm
7:25pm
6:00pm
6:00pm
6:00pm
8:25pm
7:00pm
7:00pm
7:00pm
3:25am
2:00am
2:00am
2:00am
6:25am
5:00am
5:00am
5:00am
8:25am
7:00am
7:00am
7:00am
1:00am
8:55pm
9:55pm
2:55am
3:55am
9:55am
11:55pm
1:55pm
8:00am
9:25am
2:25pm
3:25pm
10:25pm
1:25am
3:25am
6:15am
3:30am
11:15pm
8:30am
12:15pm
9:30am
7:15pm
10:15pm
12:15am
21:55pm
23:55pm
1:55am
5:55pm
10:55pm
11:55pm
5:55am
7:55am
9:55am
4:55am
9:55am
10:55am
4:55pm
6:55pm
8:55pm
10:30am
11:25am
4:25am
5:25am
11:25am
1:25pm
3:25pm
Page 69 of 94
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
business.westernunion.com
KWD
KYD
KZT
LAK
LBP
LKR
LSL
LTL
MAD
MGA
MKD
MOP
MRO
MUR
MVR
MWK
MXN
MYR
MZN
NAD
NGN
NIO
NOK HV
NOK LV
NPR
NZD HV
NZD LV
NZD HK
Client to
HASEHK
NZD SG
Client to
OCBCSG
OMR
PAB
PEN
PGK
PHP
PKR
DC
10:55pm
4:25am
UK
3:55am
9:25am
Same Day
CZ/FR/ZU SG/HK
4:55am
10:25am
10:55am
4:25pm
AU
12:55pm
8:25pm
NZ
DC
1.00pm
2:00pm
9:00pm
11:55pm
One Day
CZ/FR/ZU
SG/HK
AU
NZ
Two Day
CZ/FR/ZU
SG/HK
DC
UK
AU
NZ
1:00pm
1:00pm
1:00pm
1:00pm
1:00pm
10:25am
3:55pm
6:00pm
6:00pm
6:00pm
6:00pm
6:00pm
3:25pm
8:55pm
7:00pm
7:00pm
7:00pm
7:00pm
7:00pm
4:25pm
9:55pm
2:00am
2:00am
2:00am
2:00am
2:00am
10:25pm
3:55am
5:00am
5:00am
5:00am
5:00am
5:00am
12:25am
5:55am
7:00am
7:00am
7:00am
7:00am
7:00am
2:25am
7:55am
1:00pm
1:00pm
1:00pm
1:00pm
6:00pm
6:00pm
6:00pm
6:00pm
7:00pm
7:00pm
7:00pm
7:00pm
1:00am
1:00am
2:00am
2:00am
3:00am
3:00am
5:00am
5:00am
5:00am
5:00am
7:00am
7:00am
12:00pm
9:25am
5:00pm
2:25pm
6:00pm
3:25pm
12:00am
9:25pm
2:00am
11:25pm
4:00am
1:25am
1:00pm
9:25am
12:25pm
6:55am
1:00pm
6:00pm
2:25pm
5:25pm
11:55am
6:00pm
7:00pm
3:25pm
6:25pm
12:55pm
7:00pm
1:00am
9:25pm
12:25am
6:55pm
1:00am
3:00am
11:25pm
2:25am
8:55pm
3:00am
5:00am
1:25am
4:25am
10:55p
5:00am
1:00pm
6:00pm
7:00pm
2:00am
5:00am
7:00am
2:25pm
1:00pm
7:25pm
6:00pm
8:25pm
7:00pm
2:25am
2:00am
4:25am
5:00am
6:25am
7:00am
1:00pm
6:00pm
7:00pm
1:00am
3:00am
5:00am
2:55pm
8:25pm
5:30am
8:00am
UK
10:30am
11:30am
5:30pm
7:30pm
9:30pm
2:00am
9:40am
2:50am
2:40pm
7:50am
3:40pm
8:50am
9:40pm
2:50pm
11:40pm
4:50pm
1:40am
6:50pm
11:30pm
3:00am
4:30am
8:00am
5:30am
9:00am
11:30am
3:00pm
1:30pm
5:00pm
3:30pm
7:00pm
3:00am
8:00am
9:00am
3:00pm
5:00pm
7:00pm
4:30pm
8:00pm
1:00am
2:00am
8:00am
10:00am
12:00pm
12:25am
5:25am
6:25am
12:25pm
2:25pm
4:25pm
12:00a
4:55am
9:55am
10:55am
4:55pm
6:55pm
5:00am
6:00am
12:00pm
2:00pm
4:00pm
8:55pm
Page 70 of 94
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
business.westernunion.com
DC
PLN
PYG
QAR
RON
RSD
RWF
SAR
SBD
SCR
SEK
SGD HV
SGD LV
UK
Same Day
CZ/FR/ZU SG/HK
AU
NZ
7:00am
12:00am
1:00pm
7:00pm
9:00pm
11:00pm
12:55am
5:55am
6:55am
12:55pm
2:55pm
4:55pm
DC
7:55am
2:55am
7:55am
8:55am
4:55pm
UK
12:55am
One Day
CZ/FR/ZU SG/HK
1:55pm
7:55pm
AU
9:55pm
NZ
DC
UK
Two Day
CZ/FR/ZU
SG/HK
AU
NZ
1:00pm
6:00pm
7:00pm
2:00am
5:00am
7:00am
2:25pm
1:00pm
7:25pm
6:00pm
8:25pm
7:00pm
3:25am
2:00am
6:25am
5:00am
8:25am
7:00am
1:00pm
6:00pm
7:00pm
1:00am
3:00am
5:00am
1:25am
6:25am
7:25am
1:25pm
3:25pm
5:25pm
11:55pm
6:55am
12:25am
11:55am
5:25am
12:55pm
6:25am
6:55pm
12:25pm
8:55pm
2:25pm
10:55pm
4:25pm
5:15am
10:15am
11:15am
5:15pm
7:15pm
9:15pm
6:55pm
SGD Cut-off Times for Singapore Clients for Beneficiary Banks in Singapore
Same Day
SG/HK
1:30pm
3:00pm
1:30pm
5:00pm
1:30pm
AU
NZ
DC
7:00am
1:25am
9:55pm
5:55am
6:25am
2:55am
10:55am
7:25am
3:55am
11:55am
1:25pm
9:55am
5:55pm
3:25pm
11:55pm
7:55pm
5:25pm
1:55pm
9:55pm
12:00pm
5:00pm
6:00pm
12:00am
2:00am
4:00am
7:00am
UK
12:00pm
12:00pm
One Day
CZ/FR/ZU
SG/HK
1:00pm
3:00pm
7:00pm
1:00pm
AU
9:00pm
11:00pm
NZ
Two Day
CZ/FR/ZU
SG/HK
DC
UK
AU
NZ
1:00pm
1:00pm
1:00pm
10:25am
6:00pm
6:00pm
6:00pm
3:25pm
7:00pm
7:00pm
7:00pm
4:25pm
2:00am
2:00am
2:00am
10:25pm
5:00am
5:00am
5:00am
12:25am
7:00am
7:00am
7:00am
2:25am
1:00pm
6:00pm
7:00pm
1:00am
3:00am
5:00am
10:25am
9:00am
9:00am
3:25pm
2:00pm
2:00pm
4:25pm
3:00pm
3:00pm
10:25pm
9:00pm
9:00pm
12:25pm
2:25pm
1:00am
1:00am
11:00pm
1:00am
Page 71 of 94
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
11:00pm
11:00pm
business.westernunion.com
Hong Kong & Singapore Clients USD to beneficiary banks Hong Kong or Singapore cut-off times
**If beneficiary bank is outside of Hong Kong or Singapore, please locate USD cutoff times below
Same Day
Hong Kong & Singapore
Institution or Country
HK Client USD to HSBC HK
HK Client USD to SCB HK
HK Client USD to HASE HK
HK Client USD to Hong Kong
SG Client USD to OCB SG
SG Client USD to DBS SG
SG Client USD to HSBC SG
SG Client USD to SCB SG
4:30pm
4:30pm
4:30pm
4:30pm
1:00pm
1:30pm
3:00pm
5:00pm
DC
UK
Same Day
CZ/FR/ZU
SG/HK
AU
NZ
5:30am
10:30am
11:30am
5:30pm
7:30pm
9:30pm
7:30am
12:30pm
1:30pm
7:30pm
9:30pm
11:30pm
9:30am
2:30pm
3:30pm
9:30pm
11:30pm
1:30am
USD HV
USD LV
USD LV
on
Canada
UYU
UZS
VND
VUV
WST
XAF
XCD
XOF
DC
4:55pm
10:50pm
5:55am
UK
9:55pm
3:50am
10:55am
Same Day
CZ/FR/ZU
SG/HK
10:55pm
4:50am
11:55am
2:55am
10:50am
5:55pm
AU
4:55am
12:50pm
7:55pm
NZ
DC
UK
One Day
CZ/FR/ZU SG/HK
AU
NZ
Two Day
CZ/FR/ZU
SG/HK
DC
UK
1:30pm
1:30pm
1:00pm
6:30pm
6:30pm
6:00pm
7:30pm
7:30pm
7:00pm
1:00pm
1:00pm
6:00pm
6:00pm
7:00pm
7:00pm
AU
NZ
1:30am
1:30am
1:00am
3:30am
3:30am
3:00am
5:30am
5:30am
5:00am
1:00am
1:00am
3:00am
5:00am
5:00am
6:55am
7:30pm
12:30am
1:30am
7:30am
9:30am
11:30am
9:30pm
2:30am
3:30am
9:30am
11:30am
1:30pm
2:50pm
9:55pm
7:00am
12:00pm
3:00pm
1:00pm
11:00pm
1:00am
Page 72 of 94
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
3:00am
business.westernunion.com
DC
XPF
YER
ZAR
ZMW
UK
Same Day
CZ/FR/ZU SG/HK
AU
NZ
10:55pm
3:55am
4:55am
10:55am
12:55pm
2:55pm
7:15am
12:15pm
1:15pm
7:15pm
9:15pm
11:15pm
DC
UK
One Day
CZ/FR/ZU SG/HK
AU
NZ
Page 73 of 94
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
DC
UK
Two Day
CZ/FR/ZU SG/HK
AU
NZ
1:00pm
6:00pm
7:00pm
2:00am
5:00am
7:00am
10:25am
3:25pm
4:25pm
10:25pm
12:25pm
2:25am
business.westernunion.com
ADDENDUM 1.4
Best Practices Country Quick Guide
BEST PRACTICES
Below identifies the best practices recommendations for payments remitted to the countries
listed below. In some instances these best practice recommendations may request more
information than what is required by Western Union Business Solutions, however this
information will assist in minimizing any potential issues encountered and expedite receipt of
the funds to the beneficiary.
Contact Name
at Organization
Beneficiary
Address and/ or
Phone Number
Beneficiary ID
and/ or
Authorization
Required
Purpose of
Payment
Bank Branch
Address
Bank Branch
Routing Code
SWIFT/ BIC
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua & Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan, Republic of
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bosnia & Herzegovina
Botswana
Bouvet Island
Brazil
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Formatted
Account
Structure
Country
Page 74 of 94
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2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
Contact Name
at Organization
Beneficiary
Address and/ or
Phone Number
Beneficiary ID
and/ or
Authorization
Required
Purpose of
Payment
Bank Branch
Address
Bank Branch
Routing Code
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Congo, Republic of
Congo, Democratic Republic
Cook Islands
Costa Rica
Cote d'Ivoire
Croatia
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guyana
French Polynesia
French Southern Territories
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
SWIFT/ BIC
Formatted
Account
Structure
Country
Page 75 of 94
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2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
Contact Name
at Organization
Beneficiary
Address and/ or
Phone Number
Beneficiary ID
and/ or
Authorization
Required
Purpose of
Payment
Bank Branch
Address
Bank Branch
Routing Code
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Islands & McDonald Islands
Holy See (Vatican City)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey, Channel Islands
Jordan
Kazakhstan
Kenya
Kiribati
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Montserrat
Morocco
SWIFT/ BIC
Formatted
Account
Structure
Country
Page 76 of 94
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2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
Contact Name
at Organization
Beneficiary
Address and/ or
Phone Number
Beneficiary ID
and/ or
Authorization
Required
Purpose of
Payment
Bank Branch
Address
Bank Branch
Routing Code
Mozambique
Namibia
Nauru
Nepal
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niger, Republic of
Nigeria
Norway
Northern Mariana Islands
Oman
Pakistan
Palestine, State of
Panama
Panama Canal Zone
Papua New Guinea
Paraguay
Peru
Philippines
Poland
Portugal
Puerto Rico
Qatar
Romania
Reunion
Russia
San Marino
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovak Republic
Slovenia
Solomon Islands
Somalia
South Africa
South Korea
Spain
Sri Lanka
St Pierre and Miquelon
Sudan
Suriname
Svalbard & Jan Mayen Islands
Swaziland
Sweden
Switzerland
Syria
Taiwan
Tajikistan
Tanzania
SWIFT/ BIC
Formatted
Account
Structure
Country
Page 77 of 94
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2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
Contact Name
at Organization
Beneficiary
Address and/ or
Phone Number
Beneficiary ID
and/ or
Authorization
Required
Purpose of
Payment
Bank Branch
Address
Bank Branch
Routing Code
SWIFT/ BIC
Thailand
Togo
Tokelau
Tonga
Trinidad & Tobago
Tunisia
Turkey
Turkmenistan
Formatted
Account
Structure
Country
Page 78 of 94
business.westernunion.com
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
ADDENDUM 1.5
DOCUMENT MODIFICATION HISTORY
VERSION
2.12
CURRENCY/SECTION
CHANGE COMMENTS
EEK
EUR
FJD
HTG
All Currencies
IBAN
CSD
COP
INR
Currency activated
Contact Name at Beneficiary Organization & Telephone
required
11 digit IFSC required
CNY
Kazakhstan
GEL
IBAN added
IDR
KWD
LBP
MRO
IBAN recommended
TND
UAH
Requirements added
NIO
2.13
2.14
CZK
LBP
PKR
Kazakhstan
Maximizing the use of this
document
FJD
PHP
Page 79 of 94
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2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
CURRENCY/SECTION
MRO
VEF
CRC
KES
TZS
HTG
AED
BHD
PEN
KGS
DOP
TWD
INR
Non-SWIFT BICs
Offline ABA
DKK
IBAN Quick Guide
2.3
JPY
2.4
CHANGE COMMENTS
DOP
CRC
GHS
GMD
Madagascar IBAN
MXN
XAF
Payments to Mexico
MXN
Quick Guides
Azerbaijan IBAN
Moldova IBAN
BDT
Page 80 of 94
business.westernunion.com
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
CURRENCY/SECTION
Pakistan IBAN
Guatemala IBAN
STD
AUD
CNY
CNH
Requirements added
DKK
EGP
ERN
GBP
KMR
KZT
LKR
NGN
IBAN Guide
2.5
BDT
BOB
BRL
DZD
INR
RON
RUB
SGD
STD
PKR
USD
ZAR
Addendum 1.1
Addendum 1.2
Addendum 1.3
2.6
CHANGE COMMENTS
Addendum 1.4
KZT
JMD
Currency Guidelines
Page 81 of 94
business.westernunion.com
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
CURRENCY/SECTION
2.6 Continued
NOK
SGD
BRL
CAD
INR
JMD
NOK
NZD
RUB
UAH
XOF
ZMW
Addendum 1.1
NOK added
Addendum 1.1
Addendum 1.3
Addendum 1.3
Addendum 1.4
AUD
Notes updated
CNY
Requirements updated
EUR
Notes updated
CAD
ANG
AMD
AZN
ILS
INR
MAD
MAD
QAR
JOD
RUB
VO codes updated
GTQ
ALL
AOA
AZN
BGN
BIF
BMD
BRL
COP
DOP
GEL
HNL
2.7
CHANGE COMMENTS
business.westernunion.com
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
VERSION
CURRENCY/SECTION
2.7 Continued
HTG
CHANGE COMMENTS
Required Reason for Payment
SLL
GUIDELINE ADDITIONAL
REQUIREMENTS
TND
IBAN Recommended
SCR
GEL
KES
USD
PHP
ARS
Purpose of Payment
UAH
Purpose of Payment
INR
KRW
RECOMMENDED: Beneficiary ID
INR
Purpose of Payment
BHD
Purpose of Payment
HUF
Purpose of Payment
ILS
Purpose of Payment
JOD
Purpose of Payment
KWD
Purpose of Payment
OMR
Purpose of Payment
TND
Purpose of Payment
TRY
Purpose of Payment
ILS
XCD
EUR
AED
BHD
HUF
ILS
ISK
JOD
KWD
MAD
OMR
QAR
THB
TND
TRY
INR
SCR
PKR
Page 83 of 94
business.westernunion.com
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
VERSION
CURRENCY/SECTION
2.7 Continued
EGP
LTL
LVL
Currency removed
LVL
CAD
JMD
ARS
TZS
UZS
INR
GTQ
AUD
AUD
PLN
MXN
2.8
AUD
JMD
ZWD
USD
GBP
EUR
BIF
PKR
Addendum 1.4
Addendum 1.4
Seychelles added
Addendum 1.4
Addendum 1.4
Yemen added
ILS
PKR
IBAN Required
KRW
Beneficiary ID required
Addendum 1.1
GNF
PYG
DZD
RUB
LTL
AED
AUD
AUD LV
AUD
BHD
GBP
2.9
CHANGE COMMENTS
CNH
Page 84 of 94
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
VERSION
CURRENCY/SECTION
2.9 Continued
EGP
EUR
EUR LV
GBP
GBP LV
HKD
HKD LV
HUF
ILS
INR
ISK
JOD
JPY
KWD
LTL
MAD
MXN
OMR
PKR
QAR
SCR
TND
TRY
USD
SGD ACH
NZD
LTL
Removal of LTL
CNH
CNY
PGK
JOD
BDT
ANG
PGK
ARS
AUD
SAR
CAD
CNY
CNY
CNH
Recommended CNAPS
EUR IBAN
Croatia added
HKD
3.0
Page 85 of 94
CHANGE COMMENTS
business.westernunion.com
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
VERSION
CURRENCY/SECTION
3.0 Continued
HKD LV
ILS
JMD
JPY
KGS
KRW
Beneficiary ID removed
NZD
PGK
PKR
SGD
USD
XOF
NZD
NZD
HKD
BIF
CAD
UAH
JMD
INR
INR
JOD
KZT
PKR
PKR
QAR
RSD
SGD
XAF
XAF
BDT
RUB
RUB
GNF
BIF
INR
ISK
Currency added
AED
UAH
Currency removed
PAB
MYR
BRL
ILS
KRW
SCR
USD
3.1
Page 86 of 94
CHANGE COMMENTS
business.westernunion.com
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
VERSION
CURRENCY/SECTION
CHANGE COMMENTS
3.1 Continued
UAH
Currency removed
Addendum 1.4
Guinea updated
XAF
Recommended removed
ALL
INR
AED
ALL
AMD
ANG
AOA
ARS
AUD HV
AUD LV
AZN
BAM
BBD
BDT
BGN
BHD
BIF
BMD
BND
BOB
BRL
BSD
BTN
BWP
BYR
BZD
CAD HV
CAD LV
CHF
CSD
CYP
COP
CRC
CVE
CZK
DJF
DKK
DOP
DZD
EGP
ERN
ETB
FJD
Page 87 of 94
business.westernunion.com
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
VERSION
CURRENCY/SECTION
CHANGE COMMENTS
3.1 Continued
GEL
GHS
GMD
GNF
GTQ
GYD
HKD HV
HKD LV
HNL
HRK
HTG
HUF
IDR
ILS
INR
ISK
JMD
KGS
KHR
KMF
KRW
KYD
KZT
LAK
LBP
LKR
MOP
MRO
MYR
NPR
PEN
PYG
RON
RSD
RWF
SLL
SRD
STD
TZS
XAF
XOF
YER
PYG
Page 88 of 94
business.westernunion.com
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
VERSION
CURRENCY/SECTION
3.2
CAD
CRC
Addendum 1.4
BF IBAN updated
ZMW
UGX
SGD LV
USD
THB
ISK
KRW
DZD
CAD
EUR
CAD
Maximising the use of this
document
BDT
BRL
PHP
GNF
KZT
LKR
PAB
POP Required
EUR
KRW
KRW
QAR
RUB
RUB
RUB
RUB
RUB
RUB
ISK
EUR
IDR
SKN required
IDR
PAB
INR
AUD
AUD LV
BWP
BHD
CAD HV
EUR LV to CITI
FJD
GBP LV
3.3
CHANGE COMMENTS
Page 89 of 94
business.westernunion.com
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
VERSION
CURRENCY/SECTION
3.3 Continued
GBP LV Non UK
GHS
HKD HV
HKD LV
INR
JPY
KES
LSL
MAD
MGA
MKD
MWK
MYR
MZN
NAD
AZN
NGN
NIO
NOK HV
NZD LV
PAB
PGK
PHP
PKR
RON
SAR
SBD
SCR
SGD HV
SGD LV
SKK
SZL
TOP
TDD
UGX
VND
VUV
WST
XCD
XOF
XPF
ZMW
CRC
BDT
RUB
RUB
RUB
3.4
CHANGE COMMENTS
Page 90 of 94
business.westernunion.com
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
VERSION
CURRENCY/SECTION
3.4 Continued
RUB
CHANGE COMMENTS
GBP LV
MXN
BRL
AUD
BRL
CAD
CLP
CLP
CLP
CLP
CLP
CLP
CNY
IDR
RUB
2016 Western Union Holdings, Inc. All Rights Reserved. The WESTERN UNION name, logo, trade name, trade dress and related trademarks and service marks, owned by
Western Union Holdings, Inc., are registered and/or used in the U.S. and many foreign countries. This material is proprietary to Western Union and cannot be used,
reproduced, copied, displayed, distributed or used to prepare derivative works without the prior written consent of Western Union.
Page 91 of 94
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2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
DISCLAIMERS
2016 Western Union Holdings Inc. All rights reserved.
Malta
NORTH AMERICA
Canada
USA
Italy
In USA, Western Union Business Solutions is a division of The Western Union Company.
Services in the US are provided by Custom House USA, LLC (NMLS ID: 906985) and
Western Union Business Solutions (USA), LLC (NMLS ID: 907333) (collectively referred to
as WUBS or Western Union Business Solutions). For a complete listing of US state
licensing, visit http://business.westernunion.com/about/notices/. For additional information
about Custom House USA, LLC and Western Union Business Solutions (USA), LLC, visit
http://business.westernunion.com/about/compliance/.
In Italy, Western Union Business Solutions is a division of the Western Union Company
and provides services in Italy through Western Unions wholly-owned subsidiary
Custom House Financial (UK) Limited, Italian branch (which does business under the
trade name of Western Union Business Solutions).
EUROPE
Austria
In Austria, Western Union Business Solutions is a division of the Western Union
Company and provides services in Austria through Western Unions wholly-owned
subsidiary, Western Union International Bank GmbH (referred to as WUBS or
Western Union Business Solutions).
Western Union International Bank GmbH is registered in Austria (company number
FN256184t), Schubertring 11, 1010 Vienna, Austria.
Switzerland
In Switzerland, Western Union Business Solutions is a division of The Western Union
Company. Services in Switzerland are provided by Resch International, LLC (Swiss
branch), with a registered place of business at Werdstrasse 2, P.O. Box 2063, 8021
Zurich, Switzerland (referred to as WUBS or Western Union Business Solutions).
Western Union Business Solutions has based the opinions expressed herein on
information generally available to the public. Western Union Business Solutions makes
no warranty concerning the accuracy of this information and specifically
disclaims any liability whatsoever for any loss arising from trading decisions based on
the opinions expressed and information contained herein. Such information and
opinions are for general information only and are not intended to present advice with
respect to matters reviewed and commented upon.
France
In France, Western Union Business Solutions is a division of The Western Union
Company and provides services in France through its wholly-owned subsidiary
Western Union International Bank GmbH, French branch, (referred to as WUBS or
Western Union Business Solutions).
Western Union International Bank GmbH, French branch (RCS Nanterre 750 938 094)
has a registered place of business at Tour Manhattan, 5-6 place de lIris, 92095 Paris
La Dfense Cedex, France and is a branch of Western Union International Bank GmbH
(Registration Number 256184t), an Austrian company whose regsistered office is at
Schubertring 11, 1010 Vienna, Austria.
Custom House Financial (UK) Limited, a company organized and existing under
English law, with Companies House registration number 04380026, registered
offices at 12 Appold street, London EC2A 2AW, authorized by the Financial Conduct
Authority under the payment services regulations 2009 (register reference: 517165)
for the provision of payment services, corporate capital 800,001.00, having as sole
shareholder and therefore subject to the direction and coordination activity of
Western Union Processing Limited, acting through its Italian branch located at via
Virgilio Maroso 50, Rome, Italy 00142, No. of registration with the Companies
Registry of Rome and Tax No.11217361002, enrolled in the Payment Institution
Register (no. 36016.4) held by Bank of Italy
Germany
In Germany, Western Union Business Solutions is a division of the Western Union
Company and provides services in Germany through Western Unions wholly-owned
subsidiary Western Union International Bank GmbH, Germany branch (referred to as
WUBS or Western Union Business Solutions).
Western Union International Bank GmbH, Germany branch, has a registered place of
business at Solmsstrasse 18, 60486 Frankfurt am Main, Germany and is a branch of
Western Union International Bank GmbH (registered in Austria, Registration Number
256184t, Regsistered Office address: Schubertring 11, 1010 Vienna, Austria).
Poland
In Poland, Western Union Business Solutions is a division of The Western Union
Company and provides services in Poland through Western Union International Bank
GmbH, Polish Branch (referred to as WUBS or Western Union Business Solutions).
Western Union International Bank GmbH, Polish Branch (KRS No: 0000458059, NIP
No: 1080015316), has a registered place of business at Al. Jana Pawla II 29, 00-867
Warsaw, Poland, and is a branch of Western Union International Bank GmbH
(registration number 256184t) Schubertring 11, 1010 Vienna, Austria.
United Kingdom
Czech Republic
In the Czech Republic, Western Union Business Solutions is a division of The Western
Union Company and provides services in the Czech Republic through Western Union
International Bank GmbH, organizan sloka (referred to as WUBS or Western
Union Business Solutions).
Western Union International Bank GmbH, organizan sloka is registered in the Czech
Commercial Register held by the Municipal Court in Prague, identification number 015
55 332, has a registered place of business at Vclavsk nm st 62, 110 00 Prague 1,
Czech Republic, and is a branch of Western Union International Bank GmbH
(registration number 256184t) Schubertring 11, 1010 Vienna, Austria.
Western Union International Bank GmbH is a bank registered on a list of banks
maintained by the Austrian Financial Market Authority (Finanzmarktaufsicht). Western
Union International Bank GmbH, organizan sloka is registered on a list of banks and
branches of foreign banks maintained by the Czech National Bank.
ASIA PACIFIC
Australia
In Australia, Western Union Business Solutions is a division of The Western Union
Company. In Australia, Custom House Currency Exchange (Australia) Pty Limited
ABN 95 086 278 659 and AFSL 238290 and/or Western Union Business Solutions
(Australia) Pty Limited ABN 24 150 129 749 and AFSL 404092 (collectively
referred to as WUBS) is the issuer of the financial products (if any) referred to in
this communication.
A Product Disclosure Statement is available for each of the financial products that
WUBS issues (if any) and can be obtained by visiting our compliance and legal
web page. Any advice provided in this communication is general and does not take
account of your financial situation, objectives or needs. Because of this, before you
act on it (including making any decision and/or trading) you should consider its
appropriateness having regard to your own objectives, financial situations and/or
needs.
In the UK, Western Union Business Solutions is a division of The Western Union
Company. Services in the UK are provided by Custom House Financial (UK) Limited
(which does business under the trade name of Western Union Business Solutions) or
Western Union Business Solutions (UK) Limited (collectively referred to as WUBS or
Western Union Business Solutions).
Page 92 of 94
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
business.westernunion.com
DISCLAIMERS
Before you decide to acquire a financial product from WUBS you should read and
consider the relevant product disclosure statement. This communication has been
prepared solely for informational purposes and does not in any way create any
binding obligations on either party. Relations between you and WUBS shall be
governed by the applicable terms and conditions provided to you before you trade. No
representations, warranties or conditions of any kind, express or implied, are made in
this communication.
New Zealand
In New Zealand, Western Union Business Solutions is a division of The Western
Union Company. In New Zealand, Western Union Business Solutions (Australia) Pty
Ltd, NZ branch (company number 3527631 and FSP 168204) (WUBS) is the issuer
of the financial products (if any) referred to in this communication. A Product Disclosure
Statement is available for each of the financial products that WUBS issues and can be
obtained by visiting http://business.westernunion.co.nz/about/compliance/.
Any advice provide in this communication is class (general) advice only and does not
take account of your financial situation, objectives and/or needs. Because of this,
before you act on it (including making any decisions and/or trading) you should
consider its appropriateness having regard to your own objectives, financial situation
and/or needs. WUBS recommends that you seek personalised (personal) financial
advice from an authorised financial adviser.
This communication has been prepared solely for informational purposes and does not
in any way create any binding obligations on either party. Relations between you and
WUBS will be governed by the applicable terms and conditions provided to you before
you trade. No representations, warranties or conditions of any kind, express or implied,
are made in this communication.
Singapore
In Singapore, Western Union Business Solutions is a division of The Western Union
Company. Depending on the nature and scope of the services, services in Singapore
are provided by Western Union Business Solutions (Singapore) Pte Ltd (WUBS
Singapore) and/or WUBS Financial Services (Singapore) Pte Ltd (WUBS FS
Singapore) (collectively referred to as WUBS).
WUBS FS Singapore is a capital markets services licence holder for leveraged foreign
exchange trading, and an exempt financial adviser for advising others, either directly or
indirectly through publications or writings, and whether in electronic, print or other form,
concerning contracts or arrangements for the purposes of foreign exchange trading and
leveraged foreign exchange trading (other than advising others by issuing or
promulgating research analyses or research reports, whether in electronic, print or
other form, concerning any investment product and advising on corporate finance within
the meaning of the Securities and Futures Act, Cap 289 (SFA).
WUBS Singapore is a remittances licence holder. All payment and remittance
services referred to in this communication are offered under WUBS Singapores
Remittance Licence issued by the Monetary Authority of Singapore (MAS). WUBS
Singapores service does not include any service under the Payment Systems
(Oversight) Act 2006.
WUBS is not licensed, registered or authorised, or hold themselves out to be
licensed, registered or authorised to conduct any regulated activities under the
SFA, financial advisory services under the Financial Advisers Act, Cap 110, money
changing business and remittance business under the Money-Changing and
Remittance Business Act, Cap 187, and any other financial services or activities
subject to regulatory supervisions by the MAS or any other authority in Singapore,
save in respect of the specific activities described above for which each entity
holds a licence or an exemption to conduct such specific activities.
Page 93 of 94
2016 Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential
Hong Kong
In Hong Kong, Western Union Business Solutions is a division of The Western Union
Company. Services in Hong Kong are provided by Western Union Business Solutions
(Hong Kong) Limited (company number 1474270 and CE number BGY438) (WUBS).
WUBS is a licensed money service operator under the Anti-Money Laundering and
Counter-Terrorist Financing (Financial Institutions) Ordinance (Chapter 615, the Laws
of Hong Kong). WUBS is also licensed by the Securities and Futures Commission in
Hong Kong to conduct Type 3 (leveraged foreign exchange trading) regulated activity.
This communication has been prepared solely for informational purposes and does not
in any way create any binding obligations on either party. Relations between you and
WUBS shall be governed by the applicable terms and conditions. No representations,
warranties or conditions of any kind, express or implied, are made in this
communication..
business.westernunion.com
2016 Western Union Holdings, Inc. All Rights Reserved. The WESTERN UNION name, logo, trade name, trade dress and related trademarks and
Page 94
of 94
business.westernunion.com
service marks, owned by Western Union Holdings, Inc., are registered
and/or
used in the U.S. and many foreign countries.
This material is
proprietary to Western Union and cannot be used, reproduced, copied, displayed, distributed or used to prepare derivative works without the prior
written consent of Western
Union.
2016
Western Union Holdings, Inc. All Rights Reserved. Western Union Confidential