Professional Documents
Culture Documents
PROFESIONAL RESUME
PROFESIONAL EXPERIENCE
Functions:
Achievements:
Functions:
. Development and implementation of sales meters
. Concentrated and weekly reporting commercial programs including staffing.
. Elaboration of monthly presentations.
. Coordination for the advise of the specialist unit for people attention and sales
force.
Achievements:
Functions:
. Care monitoring, analysis and opinion of casualty claims.
. Adherence to legal regulations of the institutions CNSF (National Commission of
Insurance and bonds) CONDUSEF (National Commission for the protection of user
insurance and financial products) CNBV (National Banking Commission Securities)
etc.
. Team work under pressure and decision-making problems solutions.
. Attention to internal and external customers.
. Control register of complaints, law suits and litigation reserve build in.
. Registry of workflow sinister people or specific reserve provisions and changes in
status.
. Consultations Kroner. GCC. Hogan, Acsel.
Achievements:
. Efficiency and response times for the opinion of insurance claims. Establishments
by claims control branch and reporting monthly results.
. Matrix generation manual documents and paper work.
. Administration of dividends and ISR (Dotal and Group)
. Establishment of control over a legal claims and lawsuits, record integration.
. Improved control of record-keeping.
ACADEMIC HISTORY
PACKAGE:
Microsoft Office, Internet, FOX PRO, Operating Systems management of Hogan Bank
Accounts and Credits, Kroner.
LANGUAGES:
English: speak 70% written: 70%
COMPETITION:
Leadership, team work, analysis, competitiveness, effective communication,
decision making, work under pressure and initiative.
COURSES:
. Package Course in Microsoft Visual Fox Pro 8.0 Fundamentals, obtaining the
certificate of participation, year 2004
. “LOMA Secure Introduction” Exam PFSL 001, obtaining 8.9 given by Life
Management Institute. Celebrated in the year 2004
. “LOMA Secure Introduction” Exam PFSL 002, obtaining 9.3 given by Life
Management Institute. Celebrated in the year 2005
. “LOMA Secure Introduction” Exam PFSL 003, Obtaining 8.4 given by Life
Management Institute. Celebrated in the year 2005
. “LOMA Secure Introduction” Exam PFSL 004. Obtaining 8.4 given by Life
Management Institute. Celebrated in the year 2006
. “LOMA Service to the Client Introduction” Exam PFSL 100. Results on process.
Given by “Life Management Institute”. Celebrated in the year 2008
“Graphoscopia and Documentoscopía” Given by the Mexican Association of Secure
Institutions, A.C. (AMIS) Celebrated in the year 2006
“Graphoscopía” Given by the area of knowledge and development of HSBC Mexico.
Celebrated on October 2008
. Course of Hogan and Kroner, given by the area of knowledge and development of
HSBC Mexico. Celebrated on November 2008
Good night
By this way I recommended Brenda Gutiérrez, she was part of my team in Afore
HSBC where we where in charge of the activities of staff sub direction of
commercial support, a server as sub direction of the same and Brenda as my
analyst reporting directly to me the assigned activities.
The reason of her departure of HSBC was because of the decision about the
structure of the employee that Bank took in this last 2009.
Rewards,
Raúl Huerta M.
Following we presented the results obtained in the intelligence proof; this is dividing
in ten areas to evaluate:
1. Information Medium
In this proof, its evaluated the level of dissimulation that the person has obtained
through the environment, as saying, her significative learning. It shows the level of
general culture that the person has.
5. Concentration Medium
The proof in this part it level us the capacity of concentration and attention that
person has in daily situations.
9. Organization Medium
This proof give us the ability to attend and concentrate in the different stages of a
process.
Negative Emotions
It refers the resistance grade that the person has to recuperate of tenses
situations.
Level Headed : She answer in a calm way, with serenity and security. Free
of stress.
Sensibility. She shows to be calm, but the surprises can make a lot of
stress, moderate tolerance.
Reactive: In what ever situation she answer in alert way, worried and upset.
Anxious and tense.
Extroversion
Refers to the degrees of preference of one person to participate actively
with others,
Introvert, tends to be more independent, quiet, stable and feels more
comfortable being alone.
Normal: Are able to move from social situation to the isolation of working
alone.
Extroverted: tends to exert more leadership, to be more friendly and
cheerful, it requires being around people.
Opening
It refers to the level at which a person is curious about the inner and outer
worlds.
Conservative: Has more specific interest. Is perceived as more conventional,
practical, and realistic.
Moderate: Can explore new ideas with interest but not too much, as it would
be tired.
Explorer: Has wide interest, feels fascinated by novelty and innovation
creative.
Adaptability
The trait of adaptability is a measure of how we focus on the others in
comparison to what we focus on ourselves.
Challenger: Is more focused on their personal need and standards than
those of the group. Defensive and aggressive.
Negotiator: Capable of passing from the leadership to the dependence
adapting to the situation.
Adaptable: Likely to subordinate their own needs by the group. Harmony is
the most important, friendly, helpful, and may be submissive.
Goal Approach
Trait goal approach relates to personal control and focus the will to
accomplish things.
Flexible: More easily distracted, is more relaxed and can handle several
things. Disorganized.
Balanced: It becomes easy to change the focus to laxity, always and when it
have a goal. Ambitious.
Focused: High personal control, is characterized by achievement, hard to
distract. Work addiction, work addicted, overwhelmed and stubborn.