Anthony Persichitti

534 Fuselage Ave

Baltimore MD, 21221
Cell Phone: (443)-845-0141
E-mail: anthonypersichitti@gmail.com

Education:
2010-2012

Kenwood High School

High School Diploma

Print Ed Certification
o Understanding of how to use Adobe creative suite

2012-Present

Community College of Baltimore County

Working towards an Associates degree in General Studies. Then continuing on
towards a Bachelors degree in Business management

Experience:
Best Buy
February 20th-Present

Back up Back Office Lead

o Pulled and opened registers
o Balanced tills
o Created deposits
Processed customer return exchanges with efficiency, while deterring unnecessary returns
turning many buyers into loyal customers
Provided friendly, fast, and accurate processing for all customer transactions at the front
lanes and customer service while providing velocity solutions to customers.
Worked as a MCSA answering phone calls, executing store pick-ups, and processing
express lane orders

June 14, 2015- February 19, 2016

Customer Service Specialist

Pacific Kitchen and Home Sales associate

Partnered with other employees to ensure customers end-to-end needs for are met
Created relationships with customers to identify customer needs and recommend
appropriate solutions.
Applied product knowledge and industry knowledge to each customer interaction.
Followed up with customers, designers, vendors and contractors to confirm delivery and
answer questions
Applied understanding of design and construction to ensure customer orders are correct
to specification.

Attended vendor offered product training to remain current and updated on products,
industry trends, etc., to better satisfy customers and support fellow sales team members.

July 1, 2014- June 13, 2015

Best Buy Inventory/ Merchandising Associate

Execute departmental merchandising and inventory processes

Led and Set the weekly Ad
Set operational interactive displays
Asset Protection certified
Monitor the store for potential security risks and alarm function.
Protected against fraudulent activity by creating AP Alerts and reporting and
documenting incidents properly when necessary.

June 18, 2012- June 31, 2014

Best Buy Home Theater Sales associate

Inspired customers by showing them whats possible with technology.

Accumulated and applied the appropriate knowledge and expertise through continuous
learning and self-development, enabling me to provide an excellent customer shopping
experience.
Used training tools to stay current, confident and complete, driving profitable growth
and achieving individual and department goals.
Maintained my departments merchandising and readiness to serve customers.
Backed up the sales team for phone and store pickup.

March 13, 2012- June 17, 2012

Best Buy Sales transaction Associate

Helped answer questions and resolved customer issues.

Engaged customers using Best Buy Selling Skills while providing fast and friendly
processing of all transaction types
Provided friendly, fast, and accurate processing for all customer transactions at the front
lanes and customer service while providing velocity solutions to customers.
Developed strong relationships with customers by becoming a trusted advisor and partner
in assisting them in making technology more functional in their lives.

St. Clement Mary Hofbauer Church

May 2015- Present

Coordinator of Youth Ministry

Organized and managed a small team of adults to plan and execute youth group events
such as:
o Fundraisers
o Field trips to archdiocesan events and servicetrips
o Monthly youth groups meetings
Co- led confirmation program preparation and execution

Led an advisory committee to develop the Program

Gunpowder Valley Conservancy

April 2015 November 2015

Gunpowder Valley Conservancy Intern

Install rain barrels

Work with clients to find a proper place that allows the rain barrel to work to its best
capacity and it is aesthetically pleasing
Schedule installs with clients while giving a great customer service experience
Proper use of invoice and time sheets

Volunteer:
St. Clement Mary Hofbauer Church
June 2013-July 2016

Organize and manage over 40 volunteers

Create a safe and fun environment for approximately 100 kids
Handle issues any parents may have had in a calm respectful way and come up with a
compromise beneficial to all parties
Conceptualized and implemented Bible Camp dcor to create Wild West, Medieval
Kingdom Rock Castle and The Rainforest
Prepared five different stations for over 50 children. Such as Games, Story Time, Themed
Snacks, Crafts, and Music.
Organized volunteers and trainings to have a fun and safe environment for the children.

November 2014- May 2016

Bible Camp Director

Assistant Director of Religious Education

Conceptualize Programs
Lead a team of volunteers ranging sometimes 40 plus.
Create Excel spreadsheets and data Entry in Access
Organize paper work and extensive filing and organize Religious Education offices
Prepare for Thursday night Religious Education classes
Other Support of Director of Religious Education as assigned

References:
JoAnn Harvin-Chin

Director of Religious Education St. Clement Mary Hofbauer Church

Cell Phone: (321)-917-1095

Monica Czubba

E-mail: s.t.c.l.e.m.d.r.e@gmail.com
Back Office Lead Golden Ring

Cell Phon: (732)-600-6696

Wanda Cobbs
Cell Phone: (410)-375-1871

Maintenance Supervisor White Marsh Properties

E-mail: whitesheep1960@yahoo.com