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D H I R AJ B I LWAL C o n t a c t : + 9 1 - 9 1 5 8 - 7 7 7 - 4 8 8
Email :dhirajbilwal@yahoo.com
Employement Details
July
Au g
2013
2005
IBMIndia Pvt.Ltd.India
WiproTechnologyServices,M
umbai.
April
Dec
Feb
2005
2004
2004
To July 2005.
To April 2005.
ToOCT04.
Oct
1998
To Feb 2004
DBA/Developer
Projects
IBM - Executed large volume DPF Data Warehouse projects for B&FS domain-SBI ATM Analytics, SBI
WAREHOUSE-ISAS, Telecom domain projects like 1.CAMPAIGN Management, 2.BISAS 3. PDOA (IBM
PureData System for Operational Analytics).-. these warehouse system completely handle telecom business
and operations. These systems have (DPF) db size 80 TB, 360 TB and 406 TB with 36 , 85 ,148 logical
partitioned respectively. Established On-line backup/recovery in warehouse, Warehouse DB Migrations
with zero downtime. ( Since 2013 to till date )
Wipro/Citigroup - Executed OLTP projects for B&FS domain Like-Citigroup CBNA IP Image
Exchange ,CTI SAS FRAUD ,CTI Data Center Optimization(ASPAC/EMEA/NA Region) ,Citigroup
Banking Group : CBNA Consumer - Retail Bank , Citigroup : Global Consumer Group ,Citigroup Global
Securities Services( CIB), GCX2 Global Cash Exchange Warehouse Services , Flex cube-Retail Banking
product Development ,Company Billing System, HRMS ,Quality management System. (Aug 2005 to July
2013)
Professional Experience : Sr. DBA Tech Lead/Manager (IBM India Pvt. Ltd.)
As Sr. DBA - Lead, Trained and Managed 19 member team, consisting of 4 Tech Leads, 8 Level
2 resources and 7 Level 1 resources for the 24x7 telecom database support on Idea Cellular
network on platform db2 version 9.7/10x & Oracle 10g/11g databases. DB count count 1245.
Responsible for leading a project teams in delivering solution to our customer IDEA Cellular Pvt. Ltd. in the
telecom sector. Drive Transition from solution design to solution delivery. Production infrastructure build ,
DB migrations/upgrades. Analysis, design, development, testing and implementation of customized
business solutions.
Strong analytical and technical skills, working on IBM DB2 UDB product warehouse projects(PDOA).
Work and coordinate closely with stake holder teams BI-Operations ,Service delivery ,Storage ,Backup, BIApplication Compliance team , Change Advisory Board (CAB)to execute project scope with well SLA
adherence and standard policies, procedures and process.
Responsible for developing and maintaining the database standards, Conventions, best practices and
technical details for SOPs/ Work Instructions and ensure are followed to maintain a viable system.
Monitor storage capacity of the systems - database growth.review performance and availability needs of
overall application and DB2 UDB database. Perform periodic database reviews and audits, user
management ,VTM Patch and new features software, FixPak, Licenses management, Usability, Scalability,
Backup & Recovery, storage optimization for production databases. Prepare SOP, case studies. Prepare
migration plans with agile mitigation methods.
Staying abreast of the most current release of DB2 LUW including compatibility issues with operating
systems, third party software and utilities.
Support of daily operations including job monitoring and troubleshooting of the 24x7 DB2 databases.
Keeping the database up to date in technology, on patches and supporting the roll-out of new versions &
features.
Assist in developing solutions to complex problems with ingenuity and innovation while ensuring solutions
are consistent with organizational objectives
Consult and review SQL code, perform analysis and provide recommendations
Work with application development teams and assist with problem resolution
Understand policies, standards, and guidelines regarding databases, database development and management
to comply with Corporate audit requirements and other regulations.
Participate in projects & work with project management, project and infrastructure teams to confirm scope,
resource plan, and technical tasks
Work with auditors and regulators to ensure database systems are compliant with all regulations.\
Identify opportunities of process improvement & automation and implement solutions to optimize the
system, resource utilization for maximum performance.
Execute upon key DB2 team initiatives and provide technical support as needed for upgrades, installations,
refreshes, proofs of concept, backups, disaster recovery, capacity planning and other complex projects as
needed
Engage vendor support/technical staff to assess solution options and to analyze and resolve or escalate
issues.
Maintanance
-Provide
day-to-day
database
administration
availability
support
for
PROD/COB/UAT/DEV environment i.e. Object maintenance ,validate indexes , export/import/load ,reorg,
runstats , tablespace maintenance ,data movement tools like load cursor , admin_move procs ,design tables
and maintain purging policies, prepare automation scripts. Writing/running shell scripts as required to
execute database maintenance and process automation, Performing standard Data Purging activities
attach/detach partitions to meet the storage limits and performance.
Understand the data flow process and the nature of data processing, monitor system resources , recommends
configuration changes for performance tuning, Provide roll-out of each DBMS/Infrastructure level objective
in co-ordination with Business & Vendor for vendor product, Leverages database tools to improve database
performance and resolve support issues. automate repeatable practices to ensure data integrity and
availability. Execute proactive database and system availability. Prepare RCA, investigating the error logs,
NMON, audit reports, support for problem tickets, and lead the DBA pool and operation teams ,provide
daily report to business and customer management as necessary, report project progress to Matrix Manager
regularly.
Capacity planning and SLA- Evaluate and predict hardware and software needs to support rapid growth,
review performance and availability needs of overall application and DB2 UDB database. Perform periodic
database reviews and audits, user management ,VTM Patch and new features software, FixPak, Licenses
management, Usability, Scalability, Backup & Recovery, storage optimization for production databases.
Prepare SOP, case studies. Prepare migration plans with agile mitigation methods.
Reporting - Report the problem, prepare root cause analysis (RCA) with detailed Explanation. Review
DB/os/storage logs and NMON reports. Provide daily report to business for Daily EMS tickets/escalations,
record the OS, Storage, Database availability, issues raise PMR with IBM , third party s/w support and
track them to closure.
Working as hadoop admin for migration of warehouse database (300TB) to Hadoop platform 22 node
cluster.
Sr. DBA - DB2/Oracle (Wipro Technologies)
Aug 2005 to July 2013
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Citigroup Inc- doing business as Citi, is a major American financial services company based in New
York,NY Citigroup Inc. has the world's largest financial services network, spanning 107 countries with
approximately50 datacenters worldwide.
As Sr. DBA - Lead, Trained and Managed 22 member team, consisting of 4 Tech Leads, 8 Level 2 resources
and Level 10 resources, for the 24x7 Banking security database support for APAC, North America & Europe
regions on platform db2 version 9.5/9.7 & Oracle 10g/11g databases. DB count 742.
Work as Onsite co-ordinator involved maintaining and supporting very large size production Databases
(DB2, Oracle & MySQL) on servers in the production and development environment.
Confirm sign-off on how we will know if the work we do will acceptably meets project's requirement.
Implement UDB infrastructure and setup, i.e. Installation of db2 udb & Fix-Pak software.Database and
warehouse db Migrations , db upgrade, Vendor Third party S/w. Provide architecture, design and
deployment support.
Design UDB database layout, infrastructure setup with native and vendor Product, Automate and Schedule
Maintenance jobs, cronjobs, application testing ,validating proof of concepts/casestudy to ensure
performance tuned and optimized from high transactions.
Planed and Implemented Backup Recovery and high availability i.e Backups/ Restore (Online /
Offline/incremental/delta), High availability setup for HADR/ HACMP/SRDF & SQL replication, Datagard,
RAC, schedule Autosys Net Backup, TSM, Legato backup job for processing UDB/Oracle backups.
Running and writing shell scripts as required to execute database maintenance.
Provide day-to-day database administration availability support for PROD/COB/UAT/DEV environment
across globe i.e. Object maintenance ,data movement using tools load cursor , admin_move procs
export/import/load/db2move,,Performing monthly standard Data Purging activities to meet the storage
limits.monthly reorg, daily and weekly runstats , tablespace maintenance(alter tablespace / reduce high
watermark) ,design tables ,Grant revoke access,prepare SOP ,automation scripts and KPI.
Perform periodic database reviews and audits, new features software,
VTM Patch, FixPak ,
Licenses,Usability, Scalability, Backup & Recovery, storage optimization , Deploy monitoring tools for
production databases (db2opm ,WLM,db2top,vmstat,nmon,tivoli..).
Take initiative for transition of projects module deployment and mentoring development teams and support
personnel in the implementation for UDB upgrade , Migration , business request rollout.
Provide daily report to business for Daily EMS tickets/escalations, Database availability, db2 Applications
status, raise PMR with IBM and track them to closure.
Building subject-matter-expertise on programs/applications supporting business & operations in
defining processes & best practices. Technical Program Set Up Assurance and Recovery - TSAR: Defining,
shaping and mobilizing technology programs.
Provide daily report to business for Daily EMS tickets/escalations, Database availability, db2 Applications
status, raise PMR with IBM/Oracle and track them to closure. Set-up weekly governance call with onsite
and offshore teams & matrix managers.
Achievements:
1. Received a Special Recognition Award from customer CIO IDEA, for outstanding
contribution in implementation of CAMPAIGN MANAGEMENT, 13-FEB-2015 (Migration of 40 TB
Warehouse database and services, designing and developing a customized solution with zero
downtime). This migration increase customer revenue by $59 Million in one quarter.
Campaign Management solution for Idea Cellular wins Dataquest Technology Award
2. High Availability Solution : Implemented online backup and Point-in-time recovery solution for
Campaign Management warehouse database (40 TB).
3. WareHouse Migration :Successfully delivered migration of 190 TB ISAS (DPF) database
environment on PDOA (DPF) Appliances. Which include transitions ,planning ,design ,execution
,deployment without downtime.
Received Special Recognition Award for (ISAS (190 TB) TO PDOA ) Migration without downtime
from customer CIO IDEA. Won the Praise award , Feather In Cap (FIC) , Thanks a zillion (TAZ) ,Rave
awards during Wipro and Citigroup.
PERSONAL:
1. Full Name
2. Education Qualification
3. Pass port
4. Nationality
: Indian
5. Present Employment
: IBM INDIA Pvt. LIMITED, Pune. IDEA Cellular Panchashil infotech Park
4th floor.
6. Local Address
: Dhiraj Bilwal Flat.-K702 IRIS BLDG , Magarpatta City Hadapsar Pune.
References: Available upon request.Also many more during official discussion..