Professional Documents
Culture Documents
AGR 145/215
MARCH 2014
Part A
1. T
2. T
3. F
4. F
5. T
6. T
7. T
8. T
9. F
10. T
11. F
12. F
13. T
14. T
15. F
16.
17. Part B
1. C
2. D
3. C
4. D
5. A
6. C
7. C
8. B
9. D
10. A
11. D
12. C
13. D
14. D
15. C
18.
19. Part C
20. Question 1
21. -as administrative tool/decision e.g salary, promotion, layoff
22. -identification of individual training needs
23. -identification of individual strength and weaknesses
24. Question 2
25. Direct Financial
28. -payment that
employee receive in
form of wages,
salary, bonus and
27. Non-Financial
30. -include of work
environment that can
enhance the workers
sense of self-respect
comission
31.
32. Question 3
33. Upward communication
35. -employee send message to their
bosses
36. -manager learn about what is going
on in company through employees
37. -employees feel comfortable to their
manager
38. -e.g: discuss about task, salary and
bonus
43.
44. Question 4
45. -Used to determine if ones leadership style is task or relationship - oriented and if the
situation matches the leaders style
46. -Situational control is affected by 3 factors in the following order of importance:
47. 1-The leader member relationship; the degree to which employees trust and respect
the leader and are willing to follow his guidance
48. 2-The ease or difficulty of the task (structured or unstructured) refers to clarity or
ambiguity of operating procedures
49. 3-The leaders vested authority (position power) the extent to which the leader
possesses legitimate, reward and coercive power over subordinates
50.
51. Question 5
52. -bad performance-after give warning, employee is still not change.
53. -drug addidct/drunk
54. - absenteeism-without MC / reason
55.
56.
57.
58.
59.
60. Part D
61. Question 1
i.
ii.
Bias or errors
iii.
62.
63.
64.
Manipulating the evaluation- eg: supervisor control all aspect in performance appraisal
such as give more positive rate to his friends or related.
65.
66. Question 2
67.
68.
69. Question 3
70.
71. -Supply and demand for employee skills
72. -Labor organizations and collective bargaining
73. -Managerial attitudes and the firms ability to pay
74. -Productivity of the firm and the economy
75. -Cost of living
76. (with elaboration)
77.
78.
79. Question 4
80. Positive
81. Always positive with employees. Do not judge the employee
perception
without listen first
82. Do not give
83. Not burden to employee
overload
information
85. Suitable
channel
selection
87. Trust and
credibilty
89. Emotion
stability
91. Suitable
language
93.
94.