Professional Documents
Culture Documents
Zanokhanyo:
A Project of Phambili ngeThemba
NPO 055644 | PBO 930027366
www.phambilingethemba.org.za
www.zanokhanyo.co.za
Contact:
Tim Black
Phone: 082 494 9932
Fax: 086 617 6302
Email: tim@phambilingethemba.org.za
Postal Address:
2 Union Avenue
Pinelands
7405
Cape Town
South Africa
Banking Details:
Bank: First National Bank
Branch: Mowbray - 49 Main Road, Mowbray, 7700
Branch Code: 200309
Swift Code: FIRNZAJJA948
Account Name: MCSA Phambili nge Themba
Account Number: 62055045027
CONTENTS PAGE
Executive Summary
Introduction
Research Conducted
Medium-Term Budget
11
Endorsements
13
15
17
18
23
EXECUTIVE SUMMARY
Zanokhanyo, a project of Cape Town based NGO Phambili ngeThemba, was launched in
2008 in response to South Africas growing unemployment rate. Our vision is to see local
community members develop the confidence, motivation and skills to successfully find and retain
employment while receiving the vital support that is essential for the often daunting and
discouraging process of finding work.
A three-week holistic Job Readiness Training Course introduces candidates to job hunting and
identifies skills for successfully remaining in employment. The curriculum focuses on training and
development that is based on market research conducted prior to launching the project. The
training is thorough and demanding, requiring trainees to attend every session in a timely
manner, thereby mirroring attendance requirements in an employment setting. It also helps
trainees look at themselves holistically and deal with previous failures in engaging with the
labour market.
The Job Readiness Course has proven to be highly beneficial and enjoyable to graduates while
building confidence and hope. Of those who were graduated from the course in 2010 and
2011, 95 have found work since attending the course with 41 of the 80 working at the end of
2011 from this group having obtained employment through their own efforts, which is quite
significant.
Course graduates have access to Zanokhanyos Employment Resource Centre which was
created to grant work seekers access to job hunting resources like newspapers, fax machines,
internet facilities, telephone etc. In-house computer training and assistance ensures that even
those who have never used a computer before are able to perform employment searches
effectively. The Resource Centre has been used to distribute over 4900 CVs between March
2010 and December 2011, resulting in employment for 22 people. Six graduates have opted
to further their studies at tertiary institutions.
Also critical to Zanokhanyos offering is its Employment Intermediation role. Business Partners
are sought to make employment opportunities available to our graduates. Despite the fact that
no one on staff can currently dedicate much time to this, 14 of our recent graduates are
currently working in companies through Zanokhanyos partnership programme.
Finally, the Personal Development section, which we plan to officially launch in the near future,
will be directed at forming Employment Support Groups for those who have successfully
completed our training programme. These groups will be designed to assist graduates in
supporting each other emotionally and spiritually while engaging the challenges of both
unemployment and employment. They become each others champion as they mutually
encourage each other to reach ones potential.
The success of the Zanokhanyo Model is shown in our headline employment results focusing on
graduates between January 2010 and December 2011, as of the end of 2011.
TOTAL GRADUATES
TOTAL EMPLOYED
TOTAL THAT HAVE WORKED SINCE COURSE
TOTAL EMPLOYED FULL-TIME
ESTIMATED DAYS WORKED PER YEAR
ACTUAL ANNUAL WAGES EARNED
184
80
95
70
21 060
R2 431 798
17 courses
46% of contactable graduates
55% of contactable graduates
88% of those employed
Assumes person works for a full year
Assumes wage of R2500 per month
We wish to grow Zanokhanyos impact by fully developing and equipping each section of the
project, thereafter opening an opportunity to replicate the model in different communities. In
this way, Zanokhanyo helps not only those searching for work but also assists the local business
community in finding and retaining solid employees, thereby improving our local and national
economies.
ii
INTRODUCTION
Unemployment has been identified by Government as a national priority. In a Business Report
article dated 21 February 2012, youth unemployment is regarded as a ticking bomb with
over half of 18-25 year olds unemployed. For many South Africans who have struggled to find
or even retain jobs during our previous phase of fairly robust economic growth, the hope of
gaining employment now and into the future is quickly diminishing.
The Centre for Development and Enterprises July 2008 report titled South Africas Door
Knockers states that:
If we are to have a real impact on unemployment, there should be a range of interventions
that focus on improving the way in which the labour market works (flexibility), expanding
the rate at which appropriate job opportunities are created (demand side) and on helping
the unemployed become more effective labour market participants (supply side).
The problem is serious, and solutions are urgently required. Thus interventions that are likely
to have immediate short-term impact should be pursued.
Phambili ngeThemba, has taken up the challenge and initiated a project that not only trains
the unemployed but seeks to empower them to take responsibility for their livelihood. Phambili
ngeThemba was established in 2000 by the Pinelands Methodist Church. Church members were
moved to action when a series of shack fires consumed scores of homes in nearby Langa and
left many residents homeless and destitute. As the church members stepped in to meet the
emergency needs, they were confronted by the overwhelming poverty and hopelessness of
these nearby neighbours. Church members became community activists, undertaking projects
that included active support for the only primary school in the Joe Slovo informal settlement of
Langa, an orphan support programme and a sewing training course. This early work involved
many church members in different facets of the project.
But one of Phambili ngeThembas core initiatives has been the development of a Job Readiness
and Employment Intermediation programme called Zanokhanyo (Bringing Light). Concern for
neighbours prompted the Pinelands church to strategic action that would make a real
difference and not just feel good. Zanokhanyo, which is the focus of this proposal, was
established in 2008 as a substantive and necessary response to the growing unemployment
rate in South Africa.
RESEARCH CONDUCTED
Prior to the launch of the Zanokhanyo Job Readiness programme, intensive research was carried out in
association with Learn to Earn, a Cape Town based NGO focused on holistic development, with the
following objectives:
1. To determine the business climate in and around Langa (Epping, Ndabeni, Maitland, Klipfontein
corridor, etc.) and the Langa community landscape as a whole.
2. To plot the institutional landscape of the research area (Langa and its surrounding suburbs) and
identify places of social influence through Global Positioning System institutional mapping.
3. To gain insight into staff entrance requirements and desired employee characteristics through indepth interviews conducted with sample business managers/owners in our target communities.
4. To identify potential market gaps and staffing demands.
5. To evaluate the social development needs and assets of the Langa community through
residential focus groups.
The results of this research formed the basis upon which the Zanokhanyo training curriculum was
developed.
3. The Resource Centre which gives graduates the facilities for employment searches and
to apply for work
4. Business Partnership opportunities to create relationships with businesses with the
focused aim of recommending our graduates for work opportunities
5. We are currently creating the fifth section Personal Development
1. THE JOB READINESS COURSE
The Zanokhanyo course focuses on training, equipping and developing unemployed persons in
various skills so that they may become self-supportive and financially independent. While
implementing our training, we aim to develop our graduates socially, spiritually, and
emotionally.
The training curriculum has been created to address the needs expressed by employers in our
research interviews. The three-week course has a class size of about 14 people and runs from
08h30 until 15h30, welcoming people from all demographics and backgrounds. A nominal fee
of R150 is attached to the course in order to encourage participants to take an active role in
their development.
The course outline is as follows:
Day 1:
Day 2:
Day 3:
Day 4:
Day 5:
Day 6:
Day 7:
Day 8:
Day 9:
Day 10:
Day 11:
Day 12:
Day 13:
Day 14:
Day 15:
Success:
Our graduates have found the training material to be very beneficial. One such student said:
This course has opened up our minds We have learned a lot in this course - how to
behave especially in the workplace. They have taught us about perseverance You must be
ready to go that extra mile to get that job.
2. COMPUTER TRAINING
To enable graduates to access employment opportunities on the internet, Zanokhanyo has
introduced computer training during the last week of the course lasting for three hours per day.
While this is not a comprehensive course, it serves to break the ice, encourage learning, and
enable graduates to apply for positions.
The computer training covers introductions to:
Hardware and software
Microsoft Word and typing
The Internet and job-seeking
Email and applying for jobs
During training, all participants are encouraged to activate an email address and begin the
process of searching for work using our Resource Centre.
3. RESOURCE CENTRE
The Zanokhanyo Resource Centre offers those who have completed our training access to
newspapers, employment notices, career information, the Internet, and telephone and fax
facilities for the sole purpose of seeking employment.
The Centre is supervised to facilitate those who require assistance with updating CVs, writing
covering letters, printing, making calls, and navigating the internet.
Success:
The majority of Zanokhanyo graduates had never used a computer before entering our course.
Despite this, 22 of these people have managed to find internet-advertised jobs subsequent to
the training, together earning at least R660 000 annually.
4. BUSINESS PARTNERSHIPS
Critical to Zanokhanyos offering is its employment intermediation role, where job seekers are
matched with employers. Graduates can learn about available job opportunities and those in
employment can seek advice on challenges experienced at work. Critical success factors for the
Business Partnership section is the management of a graduate database and the development
of strong business networks.
The Business Partnering has a large potential for growth. However, we require at least one
dedicated employee to make strategic, long-term partnerships with companies. The database is
nearly developed and promises to be a useful decision-making tool and can be used for
gathering statistics and potential employee searches.
5. PERSONAL DEVELOPMENT
As stated earlier, our Job Readiness Training Course and Resource Centre aim to provide
people with the skills and tools to find and retain employment. The newly launched Personal
Development section takes this further and seeks to help both the employed and unemployed
Zanokhanyo graduates to overcome the challenges they face, fulfill their potential and support
each other socially, emotionally and spiritually.
We propose to do this through three focus areas:
1. Encourage each class to form an Employment Support Group
2. Open an Advice Office where people can receive guidance and referrals for various
aspects of their lives e.g., careers, study opportunities
3. Emotional and Spiritual Development
The purpose is to see people empowered to lead their own lives and become the people God
intended them to be. Personal Development will not be a compulsory element of our training
but will be for those who desire to transform their lives and reach their full potential.
We hope that these Employment Support Groups will create strong networks that will
eventually bring change to surrounding communities. Zanokhanyo will provide training, support
and guidance, but each individual or group will be required to take full responsibility for its
growth. They will also be encouraged to be change agents in their communities through
volunteer networks and positive community engagement.
RATING (out of 5)
4.8
4.6
4.5
4.5
4.7
4.8
RESOURCE CENTRE
Graduates that use the Resource Centre are required to sign out at the end of their session,
indicating what they accomplished during their visit. The figures below are for the period
March 2010 to December 2011.
DAYS OPEN
VISITS
NEWSPAPER SEARCH
INTERNET SEARCH
CALLS MADE
CVS FAXED
CVS EMAILED
CVS PRINTED
TOTAL CVS DISTRIBUTED
TOTAL
395
1408
458
1328
258
224
4250
427
4901
PER DAY
3.6
1.2
3.4
0.7
0.6
10.8
1.1
The Resource Centre has been well-used and we anticipate its use to grow as more people
attend the Job Readiness Course. Hindrances to its usage are lack of transport money for
graduates to reach the centre, the occasional overcrowding due to lack of resources, and a lack
of recognition by graduates of its importance during job-seeking. However, those who have
been dedicated to the employment search process are normally successful in finding work.
6
EMPLOYMENT IMPACT
The most natural measure of success would be the percentage of graduates that are currently
employed. However, we also have to look at the number of graduates who have found
employment since going through our course. Companies are more inclined to offer short-term
contract employment opportunities on the lower-end of the market. As such, the absolute figures
of Number of Days Worked and Wages Earned are more appropriate measure of success.
Here are Zanokhanyos statistics from January 2010 to December 2011:
WORK STATUS
TOTAL GRADUATES
TOTAL EMPLOYED
TOTAL THAT HAVE WORKED SINCE COURSE
TOTAL CURRENTLY EMPLOYED FULL-TIME
DAYS WORKED
TOTAL PER MONTH
ESTIMATED TOTAL PER YEAR
ESTIMATED WAGES CURRENTLY EARNED
MONTHLY
ANNUALLY
HOW WORK WAS FOUND
OWN INITIATIVE
RESOURCE CENTRE
BUSINESS PARTNERSHIPS
184
80
95
70
17 courses
46% of contactable graduates
55% of contactable graduates
88% of those employed
1754
21060
R202 494
R2 431 798
44
22
14
Our employment statistics show signs of success in many aspects, with much growth taking place
over the last two years. Since January 2010, 184 graduates have come through 17 courses.
This has been a result of positive word-of-mouth spreading through community networks. At the
end of 2011, 80 of our graduates were working with 88% of them working full-time. Together,
they earn an estimated R2.4 million each year, which is likely to be supporting more than 500
people.
It is clear that each method of finding work has its role to play with the majority of graduates
being able to find work for themselves (using a CV created through Zanokhanyo). We see this
as a sign of hope as people are empowered to find work for themselves.
The Resource Centre has proven to be useful as people learn how to use computers and have
another avenue for finding work. Many of those who have found work through the Centre had
never previously used a computer.
The greatest source of future growth is likely to be our Business Partnering as Zanokhanyo
partners with more businesses that wish to employ our graduates. We expect to see an
additional 20% of our graduates become employed through these business networks.
7
SPIRITUAL DEVELOPMENT
Daily devotionals at the start of each day of training have opened many peoples hearts to the
knowledge of who God is and consequently, who they are and how they fit in to Gods
purposes. Scores of people have committed their lives to Christ through the training courses and
are being discipled.
This created the need for a Discipleship Co-ordinator. Pastor Ziba Mbense has already started
to make connections with churches in different geographical areas around Cape Town and also
facilitate a discipleship group each week at the Zanokhanyo offices. We have distributed a
number of Xhosa bibles and we expect this need to grow.
3. Expertise
We would appreciate whatever expertise that your company can offer in any of the
following or other fields:
9
a)
b)
c)
d)
10
MEDIUM-TERM BUDGET
EXPENSES
Training
Professional staff members (2)
Receptionist
Telephone
Office expenses
Website and material printing
Data projector
Screen
Air conditioner
Audio speakers
Consumables
Stationery
General Worker
Graduate Reunion
Resource Centre
Computers (4)
Office Administrator
Professional staff member
Telephone
Stationery
Database & maintenance
Personal Development
Professional staff members (2)
Tool development
Computer equipment
Stationery
Guest speaker programme
Workshops
Marketing / Business Partnerships /
Communications
Professional staff members
Computer equipment
Business breakfast
Annual report
Promotional material
Media relations
Advertising
Zanokhanyo membership programme
2011
2012
2013
R 348 580
R 216 000
R 52 800
R 18 000
R 6 600
R 12 000
R 5 000
R0
R0
R 500
R 20 000
R 5 000
R 7 680
R 5 000
R 126 000
R 25 000
R 52 800
R0
R 13 200
R 5 000
R 30 000
R 80 000
R 80 000
R0
R0
R0
R0
R0
R 458 588
R 288 000
R 55 968
R 23 400
R 7 920
R 6 000
R0
R 4 000
R 7 000
R0
R 20 000
R 5 300
R 36 000
R 5 000
R 190 840
R0
R0
R 120 000
R 15 840
R 5 000
R 50 000
R 518 000
R 318 000
R 100 000
R 20 000
R 5 000
R 15 000
R 60 000
R 479 308
R 305 280
R 59 326
R 30 420
R 9 504
R 6 000
R0
R0
R0
R0
R 20 000
R 5 618
R 38 160
R 5 000
R 194 008
R0
R0
R 120 000
R 19 008
R 5 000
R 50 000
R 437 080
R 337 080
R 20 000
R0
R 5 000
R 15 000
R 60 000
R 2 000
R0
R0
R0
R 2 000
R0
R0
R0
R0
R 288 000
R 210 000
R 25 000
R 25 000
R 5 000
R 10 000
R 3 000
R0
R 10 000
R 297 500
R 210 000
R0
R 25 000
R 7 500
R 20 000
R 5 000
R0
R 30 000
11
Management
Director
Team Leader
Operational Manager
Staff Retreats
Premises
Rental
Office equipment
Office renovations/repairs
Cleaning consumables
Furniture
TOTAL EXPENDITURE
R 653 000
R 75 000
R 360 000
R 216 000
R 2 000
R 125 900
R 98 400
R 10 000
R 7 500
R 10 000
R0
R 741 000
R 150 000
R 360 000
R 216 000
R 15 000
R 202 900
R 140 400
R 25 000
R 7 500
R 10 000
R 20 000
R 777 300
R 157 500
R 378 000
R 226 800
R 15 000
R 183 208
R 143 208
R 5 000
R 5 000
R 10 000
R 20 000
R 1 335 480
R 2 399 328
R 2 368 404
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ENDORSEMENTS
GRADUATE ENDORSEMENTS
Nombuso Gcwabe:
Its hard staying in the township. You sit there during the day doing nothing, just greeting
people as they go by. The most difficult part for me was when my little one would come back
from school and ask me what I had done that day. I would mumble something too ashamed to
admit that I hadnt done anything really productive. Our children need to feel proud of us. So it
felt good to have a sense of purpose during these past two weeks as I attended the
Zanokhanyo training. Now I can tell my son that mama is doing something to improve her life.
He was excited to see his mother doing some reading. I am so excited about the possibilities
now. Ive even told my sister, who has also been sitting at home doing nothing, to join the next
Zanokhanyo course.
Lungiswa Mnyaka:
I gained many new insights in the past two weeks. What stands out for me and has really stuck
are two things. Firstly, the importance of confidence. I learnt that searching for a job required
that you have confidence in who you are. Knowing that you are a child of God and have been
created in His image gives you a sense of worthiness. Secondly we were taught about the
importance of being who you are wherever you go. Whether you are at work, home, church or
with friends, you must be consistently you. Dont be different people for different circumstances.
If you are going to be a respectful person, be that everywhere you go.
Nolusindiso Yawa:
I think the Zanokhanyo training helped us to be more confident in ourselves and to respect
others as well as we want to be respected. Other training courses focus on work alone they but
at Zanokhanyo we were encouraged to work hard, have integrity, and be reliable. And if you
dont have a job, I think you need to come to Zanokhanyo and they will help you to choose the
right job for you. I think its important for a person whos jobless to come here first before they
find a job so that they are helped to get ready for the workplace. Thank you very much! If I
didnt come here I wouldnt be in the place I am today.
13
14
15
16
Elizabeth Clack
Ron Fabel
Margie Gibb
Dr John Gibbon
Mpumi Kubheka
17
18
19
20
21
22
23
The following article was printed in the City Vision Newspaper on 31 May 2011.
24
The following article was printed in the May 2011 Issue of the Methodist Church of Southern
Africas New Dimension Newspaper.
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