DROGUERIA HOSPITALARIA

Service with quality and love

The company DROGUERIA HOSPITALARIA is located in a popular neighborhood
of economic level 1 and 2, of city of Ccuta. Its mission is to offer a high quality
service to the clients who are vulnerable population and victims of the Colombian
conflict. They are humble people who come from other parts of the country fleeing
violence, this is the reason they live in invasion homes with almost none public
services and low economic coverage. The mission of dispatching drugs is an
arduous and delicate work that requires the expertise of its pharmacists, due to the
clients do not have enough economic income and it is not possible to deliver
medicines that exceed their minimum daily income.
This Drugstore is a part of the production chain of pharmaceuticals and medicines,
which includes the production of active ingredients, medicines, antibiotics, vitamins
and biological medicines. Although it does not produce the medicines if it
distributes them, it is the one in charge of reaching the end customer or consumer.
The structure of the chain of pharmaceuticals and medicines is characterized by
the participation of national laboratories and subsidiary laboratories of transnational
companies, which exceed 300 laboratories. All medicines are made from an active
component that is a molecule whose action in the body allows the relief or cure of a
disease. In addition to the active component, the drugs include neutral substances
which serve as conductors of the active component called excipients. The process
of obtaining the active molecule or component is called synthesis and this is the
one that previously requires the research and development processes in a first

stage, since after obtaining and purification of the active principle is passed to
preclinical and clinical study to evaluate efficacy and safety. Not all drugs that make
up the local pharmacy market are produced in the country. Many of them are
imported directly from the parent companies. Those produced in laboratories
located in the country are produced through the production process of formulation
and mixing and do not carry out processes of synthesis of active molecules even
by multinational laboratories who import the active components. The development
of pharmaceutical products and medicines has certain processes that are common
to all of them, the first is Formulation of solid medicines: to obtain tablets, pills and
pills is made the mixture of raw materials according to chemical formula of the
drug. The following process is the formulation of liquid medicines: for the
production of syrups, suspensions and drops, the active component is dissolved in
a liquid substance, usually water, which has previously received a special
purification and sterilization treatment. You can not miss Quality Control. Here the
solid and liquid medicines must pass through various quality tests in their
consistency, chemical composition, hardness, viscosity, etc., that correspond with
the formulation approved and registered by the laboratories. Rejected drugs should
be incinerated or crushed completely. And finally the Packaging and packing. Due
to the delicacy of pharmaceuticals and medicines, their packaging must also
ensure particular conditions according to each product. Being in this last stage
intervenes the pharmacy or drugstore that is in charge of delivering to the
consumer the product. Also, the law 100 governs certain norms to comply that
involve asepsis, attention, storage and classification of medicines. Each process is
meticulously performed by the pharmacist employee who must verify that the

medication is in optimal condition before being delivered to the client to be

consumed.
The people in charge of this last process in the HOSPITAL DROGUERIA are:
Darwin Perez. He is student of pharmacy assistant, he is short, he has green
eyes, brown skin and straight hair, his character is affable and likes to attend to the
clients with love, always is willing and available to provide a service. He is the man
in charge of taking medicines at home, if the client requires it

The second important person in the company is Heriberto Reyes. He is a man of

advanced age, he has charisma and love for his work, he is responsible and
punctual, hes short and he has white hair, his skin is white and he is a little fat.

In conclusion, the work carried out in the drug dispensing company Droguera
Hospitalaria is always pleasant and excellent because of the quality of its
employees, who carry out each process with excellence and quality.