SYLLABUS AND COURSE DESIGN

Smart hospitality course opens intermediate level (2 classes : morning and afternoon class).
It is determined by the placement test at the first. Students

Meetin
g

1,2,3,4

5,6,7,8

Indicator

Material

students are able to do

interactive dialogue related to
checking-in

front
desk
reception

S students are able to do oral dictation

and questions practice with speech
recognise.

S students are able to do interactive

dialogue related to restaurant and
bar

Evaluation

Time

Spoken test

2x
45

Spoken test

2x
45

Spoken test

2 x 45

Written test and

2 x 45

restaura
nt and bar

students are able to oral dictation

and questions practice with speech
recognise

Students are able to do interactive

dialogue related to basic
housekeeping and room service

Guest
service
and
housekeep
ing

Students are oral dictation and

9,10,11 question practice with recognition
Students are able to memorize
housekeeping vocabulary

12

To talk about hobbies, interests,

and family

1 1 = front desk and reception

mid test

2
spoken test

2 2 = restaurant and
3 = guest service and
housekeeping
Students are able to do interactive
dialogs related to cashier and
checking out

cashier
and
checking
out

13,14,1
5

Spoken test

2 x 45

Spoken test

2 x 45

Students are able to do oral

dictations and practice speech
recognition
Students are able to do interactive G guest
dialogs related to sales and
relation
advisory tasks
and sales

16, 17,
18, 19

1 = cashier and checking out

20

final test
Written test

3 2 = guest relation and sales

4

21,22

Fi

real working

Ro on the
job
training at
Hyatt
Regency
and
Sheraton
Hotel

Spoken test

2 x 45