Management Consulting, PwC SDC

Job Description- Operations competency

Job Title
Experienced Associate in Operations competency of the Management Consulting Practice,
PwCs Service Delivery Centre
Brief Company Description
PricewaterhouseCoopers Service Delivery Centre (Bangalore) Private Limited is a wholly
owned subsidiary of the US firm of PricewaterhouseCoopers. As an integral part of the global
delivery model, the Bangalore delivery centre adds substantial capability of seamless and high
quality delivery to our clients. Our ability to design and execute business and innovation
strategies complements PwC's strengths in solving our clients important business problems.
Our Management Consulting team works with our global clients to design and implement
growth, operational and customer focused strategies for sustainable competitive advantage.
Our thought leadership and unparalleled experience help clients turn formidable challenges
into market advantage across the value chain and around the globe. Additionally, our
extensive expertise in various industries allow us to serve clients with consulting services with
a focus on the most profitable elements of the value chain to create scalable businesses that
will deliver increased sustainable profits.
Job Overview
The incumbent will work with the client and project teams to support global engagements
from India. Job responsibilities include activities driven towards delivering results - conduct
analyses and develop insights, prepare excel models, analyse large sets of data, capture as-is
processes, prepare work plans, design to-be processes, support project lead, work directly
with client teams and facilitate meetings to enable decision making, organize and prepare
recommendations on client issues, and participate actively in new business development,
thought leadership and firm building activities.
Competency Overview
Operations:
The Operations team works with clients across industries supporting engagements in Supply
Chain and Logistics, Sourcing and Procurement, and Capital Projects and Infrastructure. The
details of the work conducted in each of these capability areas is highlighted in the next
section of this document.

MC

PwC SDC

Management Consulting, PwC SDC

Job Description- Operations competency
Position Requirements
Knowledge Preferred:
Candidates should demonstrate substantial experience and / or knowledge in any sector in
any of the following areas:
Supply Chain: Broad supply chain experience, including supply chain diagnostics
and assessments, supply chain cost and performance benchmarking, process design,
reverse supply chain, service operations (including parts management, warehousing,
distributor / retailer management)

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Sourcing and Procurement: Spend analysis, savings assessment through

sourcing, design and execution of strategic sourcing initiatives, including RFI / RFP
(Request for Information / Request for Proposal) design, development and analysis,
negotiation strategy, procurement process design, supplier performance management
and category management

Logistics / Warehousing: Logistics strategy development, logistics network design

and optimization, inbound and outbound logistics / warehouse functional experience
including knowledge of processes, metrics and systems (Transportation
Management Systems, Warehouse Management Systems)

Capital Projects / Infrastructure: Project management, schedule development

and analysis (PERT, CPM), cost modelling and scenario analysis, risk analysis, project
controls implementation, contractor selection and contract management for largescale capital intensive projects and infrastructure

Planning: Sales forecasting, demand planning, sales & operations planning,

inventory planning, supply planning, capacity planning, production planning and
material requirements planning

Manufacturing: Manufacturing footprint analysis, make-buy analysis, production

scheduling, application of lean / six sigma / kaizen methodologies for manufacturing
process optimization

PwC SDC

Management Consulting, PwC SDC

Job Description- Operations competency
Skills Preferred:
The incumbent should be able to demonstrate proven and thorough knowledge /success in
supporting large teams through the design and implementation of changes to strategy and
operations (including people, processes, and technology changes) by:

Delivering significant business results that utilize strategic and creative thinking,
problem solving, and taking individual initiative,
Leading project work streams and working autonomously with minimal direction,
Emphasizing the ability to build solid and collaborative relationships with team
members,
Communicating effectively (written and verbal) to various situations and audiences,
Managing and conducting quantitative and qualitative benchmarking and primary
and secondary analyses of large and complex data.

Educational Background: MBA in Operations from a premium school.

Additional Information
Travel Requirements: Travel to client locations may be required as per project requirements.
Line of Service: Advisory
Industry: Management Consulting
Location: Bangalore, India
Past Experience: 0-4 years of prior work experience will be preferred
Preferred Work Experience: Experience in either of the following industries will be
preferred- Telecommunications, Internet, Communication and Entertainment (with a heavy
focus on High-Technology / Telecommunications); Pharmaceutical & Life Sciences;
Consumer & Industrial Products.

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PwC SDC