Professional Documents
Culture Documents
Leadership
Your group is having trouble getting started. You have tried to make everyone feel comfortable. You have
allowed time to get acquainted. Everyone seems interested and cooperative, but reluctant to speak up.
a.
b.
c.
2. The group is operating extremely well. Members get along well with each other. Discussion is lively. Everyone is
contributing to the group. You want to insure that this continues.
a.
b.
c.
Reduce your leadership. Let group members lead the group as much as possible.
Be sure agreement is reached on each point before proceeding.
Keep the group firmly under your control or the group will lose its momentum.
3.
The group has been very productive. Two or three members have done most of the talking and all of the work.
Everyone seems happy, but you would like to make some changes so that more members will get involved.
a.
b.
c.
Tell it like it is. Outline the changes and see that they are made.
Propose the changes. Explain why they are needed, then let the group decide what will be done.
Don't do anything that might threaten group productivity.
4.
The group is working well and relations among members are very positive. You feel somewhat unsure about
your lack of direction of the group.
a.
b.
c.
5.
The group was going great, but now it is falling apart. Members are beginning to bicker. It is hard to stay on the
subject. Someone has just suggested that maybe the group should take a recess for two or three months.
a.
b.
c.
6.
Your group has completed an excellent discussion of a topic they chose, but no one wants to take any action
although several activities would be appropriate and each activity has been discussed.
a.
b.
c.
Suggest that the group move on to another topic. If no one disagrees, list possible topics.
Choose an activity for the group and make assignments.
Just keep quiet until the group arrives at a decision.
November 2005
Participant Handout
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Leadership
Directive
C
C
A
B
C
B
Democratic
B
B
B
C
B
A
Non-Directive/Delegative
A
A
C
A
A
C
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Leadership
LEADERSHIP STYLES
[Background Reading]
Visioning --
Risk Taking -- A leader is a risk taker and an innovator. New ideas may come from you, from others
in the organization, or from the community. A leader should recognize good ideas, actively support
them, and encourage action. One may call them early adapters of innovation. Just think of the first
time you played baseball. You probably were not perfect at hitting the ball or running the bases.
Leaders are learners and must be able to learn from their mistakes as well as their successes. So
must they encourage their group members and support them through their mistakes. Without
mistakes, there is no learning or growth. All changes and innovations involve risk and challenge.
Leadership Styles -- Most writing on leadership deals with three styles of leaders.
These three
styles are called by different names; characteristics of each are included below. Each column
represents the different names used.
Directive
Authoritarian
Initiates task
Direct others
Decisive
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Democratic
Democratic
Initiates process or discussion
Involves others
Facilitates consensus building & decision- making
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Delegative/Non-Directive
Emergent waits to see other leaders emerge
Laissez-faire
Defer to others
Refuses to make decision for group
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Leadership
When a leader is directive, that leader initiates action, structures activities, motivates others,
delegates responsibility, and praises or reprimands subordinates. A democratic leader gets results
by leading discussions, asking questions to involve others, encouraging others to volunteer for
responsibilities, confirming commitments, and asking for a vote to get a consensus decision or a
majority decision. A non-directive leader refuses to make decisions for others, uses silence until
someone in the group speaks out, gives non-verbal support [nods, smiles] to others who show
positive leadership, and gradually fades out of a group when others in the group show an ability and
a willingness to take over.
Different situations require different styles of leadership. Evacuation of a burning building calls
for directive leadership. Deciding among several suggestions for an organisation's social event
calls for democratic leadership. Helping qualified, experienced, enthusiastic committee heads
calls for non-directive leadership.
Leadership will be most effective if a leader can look at a situation, decide what style of leadership
is needed by the group and act accordingly. When a leader is able to use each of the three
leadership styles appropriately, we call that effective facilitator leadership. A facilitator then may
direct, use democratic leadership or intentionally let the group provide its own leadership. The style
used will vary according to the leader's formal role within the group, the size of the group, skills and
experience of group members, motivation and goals of group members. It also depends on group
maturity. An effective facilitator leader will learn to quickly consider all of these factors and choose
the best leadership style for the situation.
Directive Leadership -- Before you "take command" of a group, think about it. Does the group
need directive leadership? Are you the best person to direct? Who in the group will compete with
you for leadership? How can you win that person's cooperation? Recognise individuals'
contributions. Praise them in front of the group. Keep criticism infrequent, constructive and private.
Don't hog all of the jobs. Don't seek all of the glory. Delegate responsibility, make assignments,
then see that those responsibilities are met. Think before you speak. Speak briefly and to the
point. Get advice before you decide. When a decision is bad, admit it and reorganise.
Democratic Leadership -- Make each group member feel important by asking for opinions,
especially from the quieter members. Use a variety of techniques for decision-making [majority
voting, negative voting, consensus, compromise]. Ask questions to get others involved. Encourage
group decisions; discourage individual decisions. Summarise agreements and commitments.
Democratic
Delegative/Non-Directive
Initiates
Structures
Motivates
Delegates
Reprimands
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Leadership
Frequently True 4
Occasionally True 3
Seldom True 2
Be honest about your choices as there are no right or wrong answers it is only for your own
self-assessment.
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1.
5 4 3 2 1
2.
5 4 3 2 1
3.
5 4 3 2 1
4.
5 4 3 2 1
5.
5 4 3 2 1
6.
5 4 3 2 1
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Leadership
majority.
7.
5 4 3 2 1
8.
5 4 3 2 1
9.
5 4 3 2 1
5 4 3 2 1
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5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
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Leadership
guidance.
18. I delegate tasks in order to implement a new
procedure or process.
5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
5 4 3 2 1
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Participant Handout
5 4 3 2 1
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Leadership
In the table below, enter the score of each item on the above questionnaire. For example, if you
scored item one with a 3 (Occasionally), then enter a 3 next to Item One. When you have
entered all the scores for each question, total each of the three columns.
Item
Score
Item
Score
Item
Score
______
______
______
______
______
______
______
______
______
10
______
11
______
12
______
13
______
14
______
15
______
16
______
17
______
18
______
19
______
20
______
21
______
22
______
23
______
24
______
25
______
26
______
27
______
28
______
29
______
30
______
TOT
AL
_______
TOT
AL
_______ TOT
_
AL
______
__
Authorita
rian
Style
Participa
tive
Style
Delega
tive
Style
(autocrati
c)
(democr
atic)
(free
reign)
This questionnaire is to help you assess what leadership style you normally operate out of. The
lowest score possible for any stage is 10 (Almost never) while the highest score possible for any
stage is 50 (Almost always).
The highest of the three scores in the columns above indicate what style of leadership you
normally use Authoritarian, Participative, or Delegative. If your highest score is 40 or more,
it is a strong indicator of your normal style.
The lowest of the three scores is an indicator of the style you least use. If your lowest score is 20
or less, it is a strong indicator that you normally do not operate out of this mode.
If two of the scores are close to the same, you might be going through a transition phase, either
personally or at work, except if you score high in both the participative and the delegative then
you are probably a delegative leader.
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Leadership
If there is only a small difference between the three scores, then this indicates that you have no
clear perception of the mode you operate out of, or you are a new leader and are trying to feel
out the correct style for yourself.
Final Thoughts
Normally, some of the best leaders operate out of the participative mode and use the other two
modes as needed. An example of an exception would be a leader who has a new crew or
temporary work-force. That leader would probably need to operating out of the authoritarian
mode most of the time. On the other hand, a leader who has a crew of professionals or a crew
that knows more than she or he does, would probably operate out of the delegative mode.
Leaders who want their employees to grow, use a participative style of leadership. As they grow
into their jobs, then they are gradually given more authority (delegative) over their jobs.
Circle the letter of the alternative action choice you think most closely
describes what behaviour you would use in the situation presented
Circle a choice for each of the twelve situations. Dont skip any
Move through the items quickly and stick with the first choice you
make on each item. Your first choice tends to be the most accurate
one
Remember: Circle what you think you would do, not what you think you
should do. The goal is to evaluate what behaviours you actually use not
to get right answers. If there is no alternative action that describes what
you do in the situation, circle the item that most closely resembles what
you would do.
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Leadership
1. Your staff have not been responding to your friendly conversation and
obvious concern for their welfare. Their performance is declining rapidly.
You would:
a. Emphasise the use of the standard procedures and the necessity for
task accomplishment
b. Make yourself available for discussion but do not push your
involvement
c. Talk to them and then set goal objectives
d. Intentionally do not intervene
2. The observable performance of your team is increasing. You have been
making sure that all members are aware of their responsibilities and the
standards expected. You would:
a. Engage in friendly exchange but continue to make sure that all
members are aware of their responsibilities and standards of
performance
b. Take no definite action
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Leadership
c. Do what you can to make the team to feel important and involved
d. Emphasise the importance of deadlines and tasks
3. Members of your team are unable to solve a problem themselves. You
have
normally left them alone. Group performance and interpersonal
relationships have been good. You would:
a. Involve the team and together engage in problem solving
b. Let the team work it out
c. Act quickly and firmly to correct and redirect
d. Encourage the group to work on the problem and be supportive
4. You are considering a major change. Your staff have a fine record of
accomplishment. They respect the need for change. You would:
a. Allow team involvement in developing the change but not bee too
directive
b. Announce changes and then implement them with close supervision
c. Allow the team to formulate its own direction
d. Incorporate team recommendations but direct the change yourself
5. The performance of your team has been dropping during the past few
months. Staff have been unconcerned with meeting objectives. They
have continually needed reminding to do their tasks on time. Redefining
roles and responsibilities has helped in the past. You would:
a. Allow the team to formulate its own direction
b. Incorporate team recommendations but see that objectives are met
c. Redefine roles and responsibilities and sure
d. Allow team involvement in determining roles and responsibilities but
not be too directive
6. You have stepped into an efficient run situation. The previous manager
ran a tight ship. You want to maintain a productive situation but would
like to begin humanising the environment. You would:
a. Do what you can to make the team feel important and involved
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Leadership
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Leadership
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Leadership
10
11
12
Total
number of
circles
Questionnaire
Below is a list of statements about leadership behavior. Read each one carefully, then, using the
following scale, decide the extent to which it actually applies to you. For best results, answer as
truthfully as possible.
never
0
sometimes
2
3
always
5
1. _______ I encourage my team to participate when it comes decision making time and I
try to implement their ideas and suggestions.
3. _______ I closely monitor the schedule to ensure a task or project will be completed in
time.
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Leadership
5. _______ The more challenging a task is, the more I enjoy it.
7. _______ When seeing a complex task through to completion, I ensure that every detail is
accounted for.
8. _______ I find it easy to carry out several complicated tasks at the same time.
9. _______ I enjoy reading articles, books, and journals about training, leadership, and
psychology; and then putting what I have read into action.
10. _______ When correcting mistakes, I do not worry about jeopardizing relationships.
12. _______ I enjoy explaining the intricacies and details of a complex task or project to my
employees.
13. _______ Breaking large projects into small manageable tasks is second nature to me.
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Leadership
18. _______ I enjoy reading articles, books, and trade journals about my profession; and
then implementing the new procedures I have learned.
Scoring Section
After completing the Questionnaire, transfer your answers to the spaces below:
People
Task
Question
Question
1.______
2.______
4.______
3.______
6.______
5.______
9.______
7.______
10.______
8.______
12.______
11.______
14.______
13.______
16.______
15.______
17.______
18.______
TOTAL ________
TOTAL ________
X 0.2 = ________
X 0.2 ________
Matrix Section
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Leadership
Plot your final scores on the graph below by drawing a horizontal line from the approximate
people score (vertical axis) to the right of the matrix, and drawing a vertical line from the
approximate task score on the horizontal axis to the top of the matrix. Then, draw two lines from
each dot until they intersect. The area of intersection is the leadership dimension that you
operate out of.
Example
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Leadership
The above sample shows score of 4 in the people section and a score of 6 in the task section.
The quad where the two lines intersect is the leadership style, in this case -- Authoritarian
section.
The Results
This chart will give you an idea of your leadership style:
Authoritarian (people - 1 to 4 and task - 5 to 9): strong on tasks, weak on people skills
Socialite (people - 5 to 9 and task 1-4): strong on people skills, weak on tasks
Team Leadership (6,6 to 9,9): strong on both tasks and and people skills
Middle-of-the-Road (5,5): in the middle of the chart, but with more experience and skills
can display good team leadership
However, like any other instrument that attempts to profile a person, you have to take in other
factors, such as, how your manager and employees rate you as a leader, do you get your job
done, do you take care of your employees, are you helping to grow your organization, etc.
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Leadership
You should review the statements in the survey and reflect on the low scores by asking yourself,
If I scored higher in that area, would I be a more effective leader? And if the answer is
yes, then it should become a personal action item.
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Participant Handout
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