Professional Documents
Culture Documents
BUSINESS PLAN
NICOLAS RODRIGUEZ, BRIAN HOAN, MIKE LAMBROU, ZUBER
AHMED, BILAAL ZAIDI, ALLAN WU`
Contents
Executive Summary............................................................................................. 2
Market Research.................................................................................................. 3
Product................................................................................................................. 3
Economics............................................................................................................ 3
Change in technology:.......................................................................................... 4
Change in government regulations:.....................................................................4
Change in economy:............................................................................................. 4
Change in industry:.............................................................................................. 4
Customers............................................................................................................ 4
Competition.......................................................................................................... 5
Niche.................................................................................................................... 6
Strategy............................................................................................................... 6
Location of company............................................................................................ 6
Product Development......................................................................................... 7
Preliminary Comparison....................................................................................... 7
Wood Burning Furnaces........................................................................................ 7
Natural Gas Furnaces........................................................................................... 7
Renewable Product Development........................................................................8
Electric Furnaces.................................................................................................. 8
Manufacturing and Facility Maintenance.......................................................10
Lean Manufacturing........................................................................................... 10
Flexible Manufacturing Systems (FMS)...............................................................10
Facility Maintenance........................................................................................... 11
Financial and Human Resources.....................................................................13
Finance............................................................................................................... 13
Human Resources.............................................................................................. 14
Economic and Political Environment..............................................................15
Political Environment.......................................................................................... 15
Economic Environment...................................................................................... 15
References.......................................................................................................... 17
Executive Summary
Montgomery Industry Inc. competes in a highly competitive market from a varying range of
competitors ranging from low to high end. A strong understanding of a customers needs
and wants combined with a variety of promotional strategies, such as door salesmen, and
advertisement about unique traits about our product will help widen our market scope.
The purpose of this business plan is to help grow Montgomery industry in the nest 5 to 10
years. In doing so we will analysis the aspects of the current market, possibilities for product
development, re-evaluation of manufacturing and facility maintenance, analyzing financial
and human resources and understanding the economic and political environment that the
company will be function in.
Market Research
Product
Montgomery Industry Inc. is mainly a supplier of residential furnaces. These furnaces come
one of two types; wood burned boilers and natural gas furnaces. The wood burned boilers
account for 60% of the sales for the company.
Economics
Size of the market:
The market for wood burned boilers targets rural areas mostly.
Locations for wood burned boilers.
o Northern Ontario
o Manitoba
o Saskatchewan
o Minnesota
o Michigan
o Wisconsin
Market for natural gas furnaces target spreads to major metro cities in North America
Natural gas furnaces have 80% of sales generated from GTA.
The demand in the market is relatively high considering new houses and industries
are always being built. The main function of a furnace is to generate heat inside the
house, building, factory, etc. With the housing market on a rise in Ontario and
especially in GTA and surrounding suburban cities, the demand for furnaces will
continue to grow.
Customers and consumers will always have a need for furnaces for their working
facilities.
Trends in market:
The trends in the market are relative to the growth of residential, institutional and
industrial.
These places all need working furnaces in order to have stable facilities.
Furnaces have potential to be developed for cheaper and more efficient ways of
producing heat in the future.
Growth potential:
This company has a lot of grown potential because the demand is always going to be
there as the demand for the housing market is constant.
As technology develops, new ways to implement boilers and furnaces into facilities
for heating will allow for more growth.
Change in technology:
If technology advances, then the wood burned boilers will start to lose profit
because that is older technology.
Natural gas furnaces will need to adjust for the newer technology.
Reformation of the manufacturing aspect will need to take place.
Regulations in terms of furnaces will most likely be due to global warming. In which
case both wood burned boilers and the natural gas furnaces will be in jeopardy.
Wood burned boilers cause local pollution which is not as severe but still an issue.
Natural gas furnaces cause problems to the environment on a national level so they
will be heavily restricted.
If not global warming, then some kind of fire hazard and smoke regulations will be
implemented which will cause losses and recall of products.
Regulations will cause the products to be redesigned and adjusted which will cost
more for the company.
Change in economy:
If the economy starts to change and the housing markets crash again, a loss in
furnaces will occur due to the decrease on the demand of houses.
The Canadian dollar value changing in terms of U.S.A will have an effect on the
market which will cause a problem in this company for their demand.
Change in industry:
Customers
The major products of the company are directed towards residential customers and
consumers. The main market is in the rural areas of Norther Ontario, Manitoba,
Saskatchewan, Minnesota, Michigan and Wisconsin. The urban areas are major metro areas
in North America, mostly from the GTA.
Rural customers:
Farm houses
Apartment buildings
Suburban areas
Industrial (if applicable)
Urban customers
Apartment buildings
Condos
Urban cities
Suburban areas
Institutional
Competition
The main competition for this company will be the low-end products, and the big brandname companies. The low-end products are Asian based competitors, most likely through
offshoring in a different country and being shipped to North America. The big brand-name
companies, such as Carriers, having strong high-end natural gas furnaces
Having low-end products will attract customers that dont have enough money to
afford higher-end brands.
Will have customers that are not looking for something fancy, but just to get the job
done.
Products probably for smaller residencies and not anything large scale.
Cheaper costs and labor for higher profit margin.
Repair costs will be cheap
Disadvantages
Disadvantages
Niche
The place that this company will mainly tackle is the residential and middle class customers.
The focus of this companys products will be towards the housing markets throughout North
America and mainly Ontario. Every house or residence needs heating to keep the facilities in
proper functioning order, so the demand will always be on a constant level.
Strategy
Promotion:
There are multiple ways of promoting this product. Though it is a unique product and is
required in every housing residence, it can be promoted through media, newspapers, and
door-to-door sales reps.
Media:
Commercials on television.
Promote during the colder season because it will be a time period that customers
will need a furnace.
Online internet ads on various websites.
Newspapers:
Location of company
Montgomery Industry is located in southeastern Ontario which is in our target market. Being
located in Canada and an exporter to the United states means that our product is subjected
to the up and coming 2020 EPA regulations. A good way to promote the company further
would be to open up a branch further westward and eastward. The demographic we should
be directed at are urban residential customers in the GTA who desire high efficient natural
gas furnaces. This will help in our growth and transition from wood burning water boiler
toward natural gas furnaces.
Product Development
Through thorough market analysis, product development processes and plans can be altered
to change the focus of the company and increase revenue. Product development plans will
change depending on the type of furnace production being considered. Montgomery
Industries currently produces two furnace types; natural gas and wood burning. Product
development of each are considered below.
Preliminary Comparison
Wood Burning Furnaces account for sixty percent of the companys revenue and produce a
gross profit margin of five percent. With an overall gross profit margin of eight percent, we
can determine that natural gas furnaces account for forty percent of the companys revenue
with a profit margin of twelve and half percent per unit sold. From this we can see that
natural gas furnaces are more two and a half times more profitable than the wood burning
furnaces. Average profit margins of a company this size are twelve and a half percent in
accordance to figures published by the Government of Canada. [1] This necessitates an
increase in profitability of the wood burning furnaces especially which can be achieved by a
redesign. Although focus will be on increasing the wood burning furnace profitability, efforts
to improve the natural gas product will be made to maximize potential profitability.
In order to increase the profitability of the product, we must look at ways to produce a less
expensive product or increase the selling price of the wood burned boiler without incurring a
substantial cost. This is difficult as wood burned boilers are already fairly simple machines.
Any strategies that can be employed to improve the profitability of wood burning boilers can
also be employed to natural gas furnaces. These will be explored later in the report.
The profitability of natural gas furnaces can be improved through strategic usage of
materials to reduce the production costs. These strategies also applicable to wood burning
boilers to the same degree. They are as follows.
Electric Furnaces
Electric furnaces operate in a similar manner to natural gas furnaces. The components are
as outlined below:
Blower The blower moves the heated air from the heat exchanger through the duct
work and out into the rooms of the house.
Heating elements are less complex to produce than natural gas burners, as well as more
efficient and less dangerous. Overall unit size can be smaller and less piping and component
numbers mean development costs are less than a natural gas furnace. If the company were
to decide to produce a completely new unit, the development costs incurred would be
relatively small.
A different solution would be to find an Asian competitor that already produces an electric
furnace range and remarket their products under the Montgomery name. This would
eliminate a large part of the production costs for the new unit while still expanding the range
of different products that the company offers.
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Lean Manufacturing
Lean manufacturing can be defined as being able to get the right things to the right place
at the right time in the right quantity, while minimizing waste and being flexible and open to
change [4] (textbook page 274). Lean manufacturing must follow the following principles to
be effective:
It must have nearly zero defects and with any arising problems being solved at the
source
It must remove any activity which does not add to value and safety
It must improve quality, reduce costs, and increase productivity
It must have products pulled from the customers end, as opposed to the production
end
It must have flexibility allowing it to produce various different products quickly and
efficiently
It must build and maintain relationships with suppliers through cost-sharing,
collaborative sharing and information sharing arrangements.
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System Flexibility
Aggregate Flexibility
Program flexibility: the ability for a system to run for long periods of time without any
intervention
Production flexibility: the volume of part types that a system can create without any
large investment in equipment
Market flexibility: the ability for a system to effectively adapt to a change in market
conditions
By implementing FMS strategy, the following advantages and disadvantages are present:
Advantages
A faster, and lower cost when changing between parts
Lower labour cost
Less inventory
Better quality due to automation
Low cost per unit of output
Savings from reduced labour, errors, and repairs
Disadvantages
Not always able to adapt to any changes in product
High amount preplanning activities required
Very expensive
Requires very complex manufacturing systems
For Montgomery Industry Inc., when deciding between FMS and lean manufacturing for
which manufacturing system to use, it would be a better choice to implement lean
manufacturing. The reason for this is due to the higher cost in FMS required for preplanning
activities, and complex manufacturing systems which is not present lean manufacturing.
With the 20.2% drop in net income over the years (as seen on the income statement), it
would be reasonable for Montgomery Industry Inc. to invest in a lean manufacturing system.
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2015
2014
2012
16,234,000
14,567,000
14,156,500
11.4
2.9
N/A
Net Income
Year
2015
2014
2012
431,400
1,282,800
540,700
-66.4
127.2
N/A
2015
2014
2012
246,500
352,100
100,200
-30.0
251.4
N/A
From the end year of 2015 we can deduce the progress and growth we have made at
Montgomery Inc. Revenue has grown 2.9% from 2012-2014 and 11.4% from 2014-2015
which is a good indicator of growth of the company. Receiving the tax rebate in 2014 skewed
the net income but comparing 2015 to 2012 we are down 20.2% in net income due to a
higher tax expense. Change in Cash and Cash Equivalents has greatly varied due to the net
borrowings made in 2015. What we are observing is diminishing returns so possible changes
can be made.
Our wood burning boilers account for 60% of the revenue of the company but only account
for 20% of the sales happening in the GTA. It is clear that rural areas are the key customers
for sales of wood burning boilers. Expanding further into the provinces and territories as well
as the northern states could prove financially beneficial for sales of wood burning stoves.
Following trends in the GTA, it is clear that there is a growth in the housing market with
these new homes requiring a natural gas furnace. With 80% of natural gas furnaces being in
the GTA and a growth in housing, our growth of natural gas furnaces should also grow.
Increasing revenue by way of sales requires greater number of units to be manufactured and
requires more employees. This can be financially troubling as well as beneficial.
A production increase in either natural gas or wood burning furnaces will require a greater
workforce, mainly in manufacturing and warehouse. Staff should be hired until the increase
of wood burning boilers is worth less than the amount of staff invested due to the law of
diminishing returns which states that as marginal product increases the marginal cost
decreases and vice versa. With wood burning furnaces being 60% of the revenue and 5%
profit margin, revenue will significantly increase. Same goes for increased production of
natural gas furnaces being produced for the increased housing in the GTA.
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Human Resources
To keep Montgomery Industry Inc. competitive in the next 5 to 10 years it must keep up with
the growing demands and trends the need for wood and natural gas furnaces. To
accommodate the greater demand of natural gas furnaces due to growth in the housing
market, more staff will need to be hired to increase production.
Currently 80% of our natural gas furnaces are being sold in the GTA with a manufacturing
staff of 150. If we wish to ramp up production the manufacturing department will need to
employ more staff to assist with the increased production. An alternative would be to have
the one third of the manufacturing staff be full time. This would save on training new
employees and benefits, insurance and such. Hiring new employees would be vastly more
expensive initially with training costs but if demand was to drastically increase, we would be
able to keep up with production of the natural gas furnaces.
It may also be beneficial to strength the engineering team in terms of number to develop
new renewable furnaces to keep up with regulations and demand. With newer houses being
built they have the foundation to sustain newer technology and implementation, also
making us relevant in the future. Initial costs will be expensive due to development costs
and without proper exposure or validation it may not sell very well, although the government
benefits for using renewable and cleaner furnaces we may receive incentives and tax
breaks. Overall, developing better, more efficient furnaces may keep us relevant in the years
to come but the initial cost (not including manufacturing reworking for new parts) as well as
market validity may not make it the safest choice for us.
Our sales team is very small, with only 6 people on the team. If we wish to push out further
into the provinces, territories and northern states a stronger sales team would benefit sales
of the wood burning furnaces. With wood burning furnaces being 60% of our revenue it may
be beneficial to push sales further out into the country. A larger sales team could also help
with sales of natural gas furnaces, with newer homes being equipped with our furnaces. A
larger sales team could help push for contracts, deals and agreements with contractors. This
would greatly benefit our sales in the GTA as it is a growing housing market. Increasing the
sales team would also be required if we plan on developing new furnaces with a larger
engineering team to market and validate the product as well as get it out into the market. As
of right now the sales team is lacking and it would be highly beneficial to increase the
human capital of the sales team.
It is difficult to gauge whether or not Office/HR/Financial needs to be changed, their payroll is
quite high as it is and it is difficult to predict if size of the staff will need to be changed or
not.
Montgomery Industry Inc. will most likely need to hire more employees and have a greater
human capital to sustain growth and still be competitive in the next 5 to 10 years. If a
strategy is to increase production, then manufacturing staff will need to be increased. If the
plan is to develop new furnaces, then the engineering department will need to be
strengthened. Any plans require a stronger sales force because as it is, the team is very
small and for the growing housing market, we need a larger sales team.
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Political Environment
The political environment includes many factors that can affect the functioning of the
business, important political factors that should be considered for this company are:
Government policies
Tax Laws
Legislations
Environmental Laws
Employment Laws
The smoke of wood burning furnaces contain fine particle pollution, along with other
pollutants including carbon monoxide and other air toxics. These pollutants are harmful to
the environment and can cause serious health issues if inhaled, thus wood burning heaters
can pose a serious health threat to the users and the community around them. Therefore,
bans on wood burning furnaces are already becoming commonplace in the United States
and Canada is beginning to follow suit with new emission regulations that will be
implemented by 2018 starting in Montreal [1].
The natural gas furnaces will also begin to see a decline in usage as the governments begin
to shift away from fossil fuel sources while shifting towards clean renewable energy. In order
to keep the company competitive for the next 5-10 years, Montgomery Industry must be
prepared with a product that uses an electrical energy source. The development of an
electric furnace is less expensive in comparison to the natural gas furnaces and can be
powered with renewable energy to help the environment. As the government shifts towards
clean electric energy, new environmental policy and regulations will be put in place to
prevent the use of natural gases and wood-burning. In the future, those who refuse to
comply to new regulations and policies will be subjected to fines [1].
The tax rebate received in 2014 for high efficiency furnaces was a solid reminder that the
company was heading in the right direction in terms of engineer design. Although this
government tax cut was not beneficial for the companys survival, the money received was
useful in helping the company progress. Now more than ever the fear of climate change is
strong and the demands for clean energy products are on the rise. If Montgomery Industry
wants to stay relevant in the market, they must begin to adapt to the new demands.
Constantly developing and improving furnace designs and efficiencies can help the company
receive more tax cuts while also progressing the company.
Economic Environment
A business depends on the economic environment for all their needed goods. They also
depend on the economic environment to sell their finished goods. Analyzing and
understanding the economic environment is essential to the future success of Montgomery
Industry. Understanding the current and future economic environment can help the company
make current decisions that can benefit in the future. An economic environment is split into
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17
References
[1] Barker, Daniel. (January 26 2016). Canadian government orders residents to get rid of
their old wood-burning stoves or pay thousands of dollars in fines.
http://www.naturalnews.com/052752_woodburning_stoves_Agenda_21_Canadian_government.html
[2] LMJ. (2008-2014). Benefits of lean manufacturing short/long term benefits and
challenges explained [Online]. Available: http://www.lean-manufacturingjunction.com/benefits-of-lean.html
[3] Unknown. (Unknown). Flexible Manufacturing Systems (FMS) [Online] Available:
https://www.uky.edu/~dsianita/611/fms.html
[4] Managing Engineering and Technology, 6/E by Lucy C. Morse and Dan L. Babcock,
Prentice hall (2014)
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