Professional Documents
Culture Documents
IRLIN
PUBLISHED DUARTERl Y
OCTOBER-DECEMBER 1983
r
WlImR OI'BIATlOfIS-KEEP IT CUAIII
AIRLIN R
0",,,,,,,
OClobt>I-OrcembrI1983
CONTENTS
10
11
13
20
23
Customer Support Reprmnt.tiYes
Back Cove,
Fuel Conservation Newsletter No. 12 ...... Cenllr Pultout
anIc:_
... '1"OrfI
H_.
pay"
r------------------,
N.m.
Address
C,ty
Cou,Uy
SUtl
~----
~------------------~
INTRODUCTION
Airplane contamination has been the topic of many articles by
individual airlines, certification agencies, The Boeing Com
pany, and others in the past. This article expands on the
effects of frost, snow, or ice contamination on airplane per
formance and handling characteristics using data obtained with
the 737. Taking off with an airplane contaminated with snow,
ice, or frost can be dangerous. is in violation of Federal Aviation
Regulations, and should be avoided. The purpose of this
article is to provide the operator further insight into the
importance of the "Keep It Clean" ground maintenance and
flight operations philosophy. In addition, operational proce
___________________________ 1
SIMULATED CONTAMINATION
CONFIGURATION TESTED
FLAPS 5
"
"
FROST B
~1CI111 ~1lOYI:
WlNO ........Cl
-~
..
..
."
+
+
,.
I-
'''''l.RS
F"'rI Z - Simlliltad
C1)ntamiutiDn confitu
rltiDM tlSted,IAI.ntiri
lilt conmmiRltH, (BI
TAIZ .fflCt It OOF
Imbi.nt. lei TAl, .fftet
It ZOoF ambienL
ENTIRE
SLAT
AllERO,..S
LEADING EDGE
SLAT CONTAMINATION
CONFIGURATIONS
TESTED
/;
/J/
1""
TAI 2
/.'
TAl,
/{ t
..
FLAPS S
-~
LOSS IN
WU""UIO
~
"
Figura 5 - Conuminl'
<4 tion d!irades mlximum
lift
,~,
10
CAPAIlIL.t"
"
"
FLAPS I
FLAPS S
FLAPS 15
.IIOST
IHClt(ASl; '"
.IIOST
S'~Uw(EO
oor TO
10
o;<>Hl"""lnOfl
... ot/OOTS
'~,"f
"
Figur8 6-ContlminUion intralSlS sull speeds.
FROST A
FLAPS 5
"
_UE"
STALL Sl"[lO
out TO
10
cO..... ~.'''HlnoH
... "HOTI
Figure 7 compares the stall speed increase for the three leading
edge slat contamination configurations. These data show that
at Ftaps 5. a ground~perable thermal anti-ice system reduces
the 13 knot stall speed increase due to Frost A to 10 knots .
......',.
-,~
."'
Figure 7 - Effect of
ground operable TAlon
sull speed increaws.
"
FLAPS 5
FLAPS 5
'.
_ACro"noH
IIMOT'S
,
o L-'---'
0'--'-_
"
,~"
"'-,-__
Figure 9-Contlminltion dllCflaw rate of climb Clpability.
STICK SHAKER
ACTUATES
rA l
V
CLEAN
AIRPLANE
10
STICK SH I(Er-
_18 _ _. 2 0 _
INCREASING WING LIFT
CONTAMINATED
AIRPLANE
Figur. 1O-Contamination results in "stili onset" flight charlcteristics befor. stick shaker,
40
STICK
FORCE
.... L8S
11
2)
3)
CLEAN AiRPLANE
CONTAMiNATED AIRPLANE
WING AND TAIL
I'.. I
20
28
PUSH
-40
80
CONTROL
WHEel
ANGLE
-"',
jiF?U}.
-80
20
PITCH
AnnUDE
.... DEQ
L
12
__EItG'NE
CUMe
TARGET
20
28
ENGINE
CUMB
TARGT
160
/ _ - - - - - - - - - V2 .,5
A'RSf>EED
.... KCAS
120
-.~'-~1~2:---~2~'0:----:ti.;
4'"
v2
20
WING
ANGLE
"
An,l,U
..... DEQ
,C:, ;
12
20
28
..
..
'11.,-._
..
-..
,.o~
.....
...o
~o
F"'CTO~
~1l0T'S
TU(OFl'
RelT"'''OIl
/t,l.....[V\I[R
"
" ".
'"
FillUr.1Z-Clean lirpllne.
,..
-..
NOR..... ~
lO ... O
F... cTOR
..
"
L''00
".
",
'"
1,(0
'eo
150
\/1"'5
..
-..
NORM"'L
lO ... O
F"'CTOR
..
_
-
SLaWl~
100'............ _
CL"."'U<>''''~''
..
PLOrs
TAUOH
ROTAT1QH
OEUVeRS
"
l-:7
CONCLUSIONS
These test results provide further insight into the importance
of a comprehensive winter operations maintenance program
that results in clean airplanes during takeoff. Proper ground
maintenance procedures and pilot awareness need to be
emphasized. Frost or ice on the aircraft can seriously reduce
climb and maneuvering capabilities and expose the pilot to
"STALL ONSET" flight characteristics during the critical
phase of takeoff without a normal stick shaker stall warning.
With awareness of these hazards, the flight crew can assure safe
takeoff margins by rotating slower and using increased takeoff
ICING DEFINITION:
"Icing conditions exist when
the OAT on the ground and
for takeoff is 10C [SoCI or
below or when TAT in flight
4
is 10 C or below and visible
moisture in any form is pres'
ent (such as clouds, fog with
visibilitY of one mite or less,
rain, snow, sleet ar"ld ice crystals).
NOTE -
TAKEOFF PROCEDURES
REFERENCE MATERIAL TO
REVIEW
FAA Approved
Manual -
TAXI
Airplane
Flight
Section 1 - LIMITATIONS
Section 3 . NORMAL PROCEDURES
Section 4 PERFORMANCE
Boeing Operations Manual - Normal Procedures Section - Operation on Precipitation Covered
Runways discussion.
Boeing Maintenance Manual Chapter 12 COLD WEATHER
MAINTENANCE
Boeing AIRLINER article, OctoberDecember 1982, "Cold Wea
ther Operltion"
Boeing AIRLINER article, Octo
ber-December 1982, 'PT2 En
gine Inlet Probe Icing"
Boeing videocassette/16mm film .
"Cold Weath.,.. Awareness"
SUMMARY
The materi,l covered in this article
is not a "new, improved" version of
what you have heard before; but, it
is important. Each airline should
conduct a review of the available
materials and then communteate
them to the appropriate personnel
within the company.
Successful cold weather operations
require preparation on the part of
airline maintenance and fh~t opera
tions personnel. Review procedures
and prepare for cold weather oper..
tions beforehand. Advance prepar.
tion and procedures review WIll help
ensure a continued impressive safety
record is marntained during this wrn
ter's operations.
t
COMPARL".O_'
T,}--...-@].
"
. ._ _
PI1 PROBE
PI2PR~
Nl TACHOMETER
H:z TACHOMETER
EXHAUST GAS
THERMOCOUPLE
10
When penetrating or operating in icing conditions inflight, maintain a minimum of 55 percent Nl RPM and
in moderate to severe icing conditions with TAT below
-6.50 C (20 0 F) use 70 percent Nl APM or higher, except
as required for landing.
The engine antiice system must be on during all ground
and flight operations when icing conditions exist or are
anticipated, except during climb and cruise when the
temperature is below -400C SAT. Engine anti-ice must
be on prior to and during descent in all icing conditions,
including temperatures below -4()OC SAT.
NOTE: Icing Conditions-Icing conditions exist when the
OAT on the ground or TAT inflight is looC (50 0 F) or
below and visible moisture in any form is present lsuch
as clouds, fog with visibility of one mile or less, rain,
snow, sleet, ice crystals), or standing water, slush, ice, or
snow is present on the ramps, taxiways, or runways.
An article in the Boeing AlA LINER, October-December 1982,
same title, gives a more detailed explanation of why ice build
up on the Pt2 probe affects EPA indication.
article will point out that often the apparent malfunctions are
due to sunspot activity, not problems in the set. The hams also
have a saying: "Lots of spots, lots of OX" (long-distance contacts) with the converse of course being true, A review of these
-----
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 11
'N
..,
.N
.N
.0100'....
"
'N
N
N
N
N
...-
'40
120
100
80
80
40
20
o
RELATIVE
SUN SPOT
NUMBER
12
~-'
FUEL CONSERVATION
NEW5LETTEI\.
IO"ItID
AIRLINER
O!;toblf-Dacember 1983
No.12
CONTENTS
MAINTENANCE FOR
REDUCED FUel BURN
ver the last decade airlines have significanlly reduced ovefall fuel burn and
today achieve .....ry clOSI to optimum
liveis. Many items contribute to this im
provement: adoption of fual aconomy
procedures and making personnal aware of
the importance of these; various types of
new equipment, such as flight management!
performance advisory/navigation systems;
improVfld ATC practices; waigh! saving
programs; maintenance for fuel conserva
tion, etc.
We intend to devote this Newsletter to the
last item, m.intenance for fuel conservation,
This is not intended to criticize the maintenance/engineering side of tha airlines. How
ever, decisions to instln Dr retrofit expan
sive equipment, such IS Performenca Managam.nt Systems, are being made on very
small fuel saving projections that can easily
be mOnl than cancelled by leek of an on
going maintenenca lor fuel conserv.tion
program. Consequantly a review of this sub
ject is consid.red worthwhila.
FUElBUAN
Meny operators are finding that devoting,
portion of airtralt maintenance schedules to
the identification and repaif of drag ,tlated
21
AIACAAFTTRIMMING AND
INFLlGHT CHECKS
Summaries of informetion sources and typi- The table should be uS8d to r,lell tha 747
cal fuel penalties ani provided, togethar with penahies Quoted in Ihe next .nicle to other
a feature article entitled, "Maintenance for models.
Reduced Fuel Burn." The article is blStld on
Boeing aerodynamic inspections of inFUEL PENALTY FOR 1"OR"8
SllVice aircraft that heve been identified as MODEL U.s GALLO.IIVEAI
"high consumers:' A table summerizlS the I~~~===;.~;~~;:===~
_ _JV.1118
inspections and checks to be performed II 117
Ir--..,,.,"""""""':,..,.,,.,.,,..,,..,.....I
... ...
tabl.li~*~~~~~~~~~~~~~il
m
during
maintenance
in-flight
This and
has been
found veryand
useful
in planning
scheduling the aerodynamic inspections.
737
AVAILABLE MATERIAL
747
m
7tIl
...
INTERNAL AIRFLOW
'....
Improptf Ilignm,nt of thl inboml end ootboII'd .illronl typically found on in'lef'IIice
747's can inctUSI fuel blJrn by 2,500 to
5,000 gllIonl plr ytll'. Ail,ron Ilignmint
can b. Iasily chacked using thl M.intlnlnce
M.nu.. Sill menhoul1 should .. ffltt to
chICk thl t1ignm,nt tnd cornet any
discrtp,nci,s.
ICCIIS ,."L
ru.1
II9Itd
Tillft
IIrOUllllO
I""CTIO"
A'"CRAfT
flAM IUI'f'OIIT
IVIn. .
'TlIII
1'(111 CHt:el(
"10U'"10
IIlau,IIEO
'NlPleT'OHS TO" """0"11110 OlmlNG MAIMT1I""NCI
"_Ill
....
2__
" ...........
_------ -- -.--_.
.
.
--...._
.... .........-'---..--_.
------_.--.....
='="'_.......
-......-.. ... '- .-.- ---_
_
..
..............
--- ..-.........- --. . .... '-'- -'- -..'-- .......
_
..--.....................
v..........
'---,~
r--.._
_.......
CoMtaI-'-
........I'OM.II
AOOITIOHAL.
Sl.I'POllt,
IOUII'MINT
"rDIIIIIIO
"'OU'Flro
2........
3........
,............~..-
.............-
----
tn
, ,
ttr
:=,.--
AfOU _ _
1IJP.,.a,-<
_ _I
,...
..... ""*-'"
'-"
_1lI
I .......
31 ..... '
...............1
__
-'"
_
...............,....
, "
...
r-...,....
__
----.oy,
"'-
.....
._..
2.....
" .. _
1 2,..-.
" .....
2-'"
......
2. . . . . . . . _
Ue
,...
"--
.......
IS
.......................U
....-.
I ....
....
. . ""',,*-D WITH Alllf'\.AIIII-....oJlTID n
".U."T
~.C'IONI
10....".....-0
....................
...................
10-._ ""_
CHlCI(
P1f
...... - . . .............
_ _IrIU.1lI
......................-c
NOTE IYSTI"
LANDlNlI .....
QJI,.,
........
' - . . . . . .DI
QUI.....NTS . . . .
tNTlNAlIlICa MANUAl '011 0""" 1illCJDI....
uti
by [)QV;d C. &U", and
767 EJectrictJl Systmu Project
p~u, G.
Stevenson
767 ~condDry Controls Project
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 13
edge slat and one trailing edge flap inboard of the engine, and
five sleu and one flap outboard of the engine. (Actually the
inboard flap Is made up of two Individual surfaces, a main and
an aft flap, which separate as the flaps are extended..Except
for the linkage In the flap It~lf which separates the two, these
are driven by the control systam as though they were a single
surface,)
The leading edge slau are positioned by rollers on tracks
attached to the wing structure. They are rolled out on these
tracks by a simple linkage housed within the wing and slat
contour. The trailing edge flaps are driven and positioned by a
linkage housed In the wing-to-body fairing and In three speelal
fairings which hang below the wing.
The wing high lift system Is independent of other flight control systems except for one connection between the trailing
edge flap drive and the ailerons: the Aileron Droop Gearbox.
This device trims all ailerons to a ten.<Jegree down position,
whenever flaps are extended, to provide additional lift.
Inbd LE Slats
(1 Per Wing)
Outbd LE Slats
(5 Per Wing)
Inbd TE Flap
(1 Per Wing)
Outbd TE Flap
(1 Per Wing)
14
Figllr, 1. Th, 767 trailing ,dge fltps and I..ding edil slats
ar. shown her, in their fully ftlrac:ted positions.. By ,xt,ndin; these SUrflCes, the wing tross-sac:tion may b, varitd to
provida additional lift for liking off and landing.
AIr
terns, and acts as a back-up for flight controls on the left and
r91t hydr&llic JVstems. Pressure for the center systam comes
from two electric pumps and an lir driven pump.
Each motor is part of a Power Drive Unit (PDUI which also
includes alternate drive system devices IdisQJ$sed liter in this
article) and mechanical control devices which precisely posi
tion the surfaces being driven. A block diagram of one slat
POU is shown in Fi~re 3 {the flap POU is similarl. Mechanical
closed-loop control of the h~ 11ft devices is performed by the
Mechanical Control Unit. which is made up of an Input cam
whose position reflects the desired slat configuration, I follow
up cam whose position corrtsPonds to the actual configuration, and a summing lever which compares the two cam posl
tions, The cam surfaces which move the summing lever are
stepped rather than continuous, Illowing the flaps and slats to
assume only the discrete positions defined by the step heights.
The summing lever drives the Hydraulic Control Module, ,
valve which directs hydraulic fluid to the up or down port of
....
,,-_
Orto<.
(POUI
Tra6'19 Edllt'
""
Fiture 2. Typicll position of fl.ps .nd dlts for tJktoff, eruiSl, end
lendin,. IAl tJktoff, or p.rt"lIy extended, position providn hilh lift
Ind low stili spHd ehlraet.ristic:s. (B) (nIise, or fully rttrleted, position pruvidn I "dun willi" for low dflt. (e) Iinding, or fUlly extendlld.
position providn hith lift end inerenld dra..
The wing high lift surfaces are not moved bV the autopilot, so,
except for one special case (flip load relief, discuued liter in
this article), the flap and slat positiom are controlled directlv
bV the flight crew. Normal operation of the surfaces is the
function of the primary drive system, described below.
Primary Drin-Hydraulic..,d Mtd\..,iceI System
Three hydraulic moton drive the flaps and slats in primary
operation. One of these moton drives the intxlard and out
board trailing edge flaps, another drives the inboard leading
edge slats and the third drives the outboard slats_ All three
motors are powered bV the airplane's center hydraulic system,
which also powers the spoiler/speedbrake and landing gear sys
Fieure 3. Typicll primary driV1 system for I..ding lid.. diu (flip
drin ts limi.rl. Fudblek from thlgurbox to thl m.eh.ltial control
unit .nsures prutse positionin, of the Wrflcn blilll driven.
the motor, such that the motor lets through the ll8arbox to
move the surfaces toward the desired position. The desired
high lift configuration must. of course, come from the fl'lt
deck. One of the seven flap and slat configurations is selected
with a flap lever 00 the right side of the control stand. at the
co-pilot's left hand. and the command is transmitted to thrM
POU's via a single loop control cable. The lever is spring loaded
to snap into detented positions, one for each of the seven confi9Jrations; these detents ensure a discrete input to the
Mechanical Control Unit.
Motion from each PDU is transmitted through torque tubes to
the surface being driven. The high-RPM torque tube motion Is
converted to a slower motion of the drive control linkage by
rotary actuators. The trailing edge rotary actuators are located
In underwing fairings and the leading edge actuators In the
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 15
Most flap and slat operations are done with this primary sys
tem. However, even if a failure occurs in flight, an alternate
drive system Is pr.ovlded to extend the leading and trailing
edges to the proper config.Hation for landing.
Alternata Drive-Electric and Mechanical Systam
Inbd Slat
Rotary
Actuator
(4 Places)
UP
FWtl
figurl4. Drive Sysum. A singll loop control Clble trlnsmiu flip levlr com minds to III threl power
drivt units. Torque tubes transmit motion from POUs to rotary IctultOl1, which moye luh surfICe.
To Lell
lnbd Flap
16
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 17
the FSEU to shut down the primary drive system under conditions of uncommanded motion or flap/slat asymmetry. Both
of these conditions are the result of system failures and could
result in an undesirable aerodynamic confi~ration. Uncommanded motion is motion of the surfaces away from agreement with the flap lever command. To identify suctl an event,
the FSEU monitors lever position with an RVDT in the con
trol stand and surface position with RVDT's in the slat PDU's
and with FSPM signals. EICAS status messages identify the
system which has been shut down and, if the system is shut
down in a position where it disagrees with the lever, an EICAS
caution message annunciates the fact, The caution messages
18
switches. Inboard and outboard slat asymmetries are monitored separately so that the FSEU is able to shut down only
the discrepant system. Because the proximity switches provide
a less 8CO.Jrate measure of asymmetry than the resolvers on the
trailing edges, the leading edges are not shut down immech
ately upon detection of an asymmetric condition by the
PSEU. Instead, the FSEU allows them to move to their commanded position and then, if the asymmetry remains when the
flap lever is moved again. the appropriate slat POU is shut
down. EICAS messages {"LE SLAT ASYM" itfld "TE FlAP
ASYM"1 annunciate the shutdown. accompamed by the ~e
lights and aural alert whICh accompany the disagreement
messages. Both uncommanded motion and asymmetry shutdowns are latched in the FSEU, so that even ifthe conditions
which led to the shutdown go away, the affected PDU remains
bypassed, The $hutdown may be cleartd in the FSEU software by arming and then disarming the attemate flap or slat
system With the appropriate Alternate Arming SWItch.
(Cycling circuit lKeaken is not a recommended procedure for
clearing a shutdown because it is not guaranteed to clear the
FSEU software.) If the conditions which led to the shutdown
remain after the switch is cycled, the system will again be shut
down.
The two hydraulic shutoff valves are operated by the FSEU to
cut off hydraulic pressure to the flap POU and to both slat
POU's when no surface motion has been commanded. This
reduces valve erosion within the PDU's and protects the rest of
the center hydraulic system in the event of a POU or hydraulic
line failure. tn addition, the shutoff valves are used to
sequence flap and slat motion between the cruise and takeoff
pOSItions. This function ensures that the flaps are always fully
retracted unless the slau are at least in the takeoff position
(that is, between cruise and takeoff the slats always extend
first and the flaps always retract first). In flight, operating procedures require that the flap lever not be moved past the
gated 10 detent until the flap indicator confirms the proper
system configuration. This results in proper sequencing with
out the use of the shutoff valves; however, if the procedure is
not followed, the back~p protection provided by the FSEU
through the shutoff valves guarantees that no configuration
with undesirable aerodynamic characteristics will be reached.
After landing, the flap lever is sometImes moved from a landing position to the 10 detent in one motion. The interlock
function of the FSEU stops the slats before they reach the 10
position, which causes I "lE SLAT DISAGREE" EICAS meso
sage to appear until the flaps have retracted and the slats are
then allowed to complete their movement.
Flap load relief is I protectIve functton performed by the
FSEU during a landing approach when airspeed exceeds the
design limit for the trailing edge flaps. The FSEU monitors airspeed from the AIr Data Computers when the flaps are in the
JOO position. and energizes an actuator if the speed becomes
too high. The actuator changes the input to the flap PDU such
that the flaps retract to the 250 position. load relief operation
is r.()nsidered normal so no EICAS message annunciates the
actuation; if the actuator fails, though, an EICAS message
("FLAP lD RELIEF" is displayed and the Trailing Edge
LIght iIIuminatl!'S to advise the flight crew that the flaps should
be retracted with the lever_
The FSEU, PSEU and FSPM's, like the other advanced elec-
The 767 high 11ft system used a combinatton of proven techniques and new technology to Improve ease-of-use and reliabIlity. The simple command and indication features help make a
two.penon flight crew possible; the BITE features and centralized electronics help make system maintenaooe quicker and
easIer.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 19
while performing tasks involving engine trim, Ol'll! while adjusting engine oil pressure and one during refueling operations. A
risk of ingestion while performing tasks with the engine running on a 737 is significant becaJse the engine inlets are near
the ground. Thus, m()(e body surface is subject to high inflow
velocity. (See Figure 1.) However, these engine maintenance
tasks can be safety performed if proper care is taken.
/
Figurl 1. These views of thl Model 757 engine (left) .nd thl Model 737 enginlS (right) clearly revell the greater inlel wction forn expowre
experienced by a person near thl lower engine on the Model 737.
20
Figure 2. It is impossible to exit the 737 cowl area in the fOlWard dirK'
tion without entering into the intake haurd area.
The 737 Maintenance Manual calls for the engine cowl panels
to be removed before work is performed on a running engine.
Removal allows maintenance personnel to more easily enter
and exit the engine work area from the side, thus avoiding the
inlet hazard area. However, incident reports and a sampling of
737 operators make it apparent that cowl panel removal is
often omitted. Figure 2 illustrates that violation of the hazard
area is unavoidable when exiting the cowl in the forward
direction.
The inlet hazard areas for idle and aboveidle thrust as defined
by diagrams in the 737 Maintenance Manual are shown in Figure 3. At idle thrust. the inlet hazard area extends aft from the
lip inlet to the forward end of the cowl panels. When the
engine is operating above idle thrust, the hazard area extends
two feet further aft or five feet aft of the nose cowl inlet lip.
(See Fi~He 4.) To better understand at which point a person
would experience an incipient upsetting force. suction forces
on the human body were calC\Jlated from engine flow field
data and compared to the force required to destabilize a walk
ing person. An allowance was included for an average wind
velocity of 16 knots. A comparison of the calC\Jlated boundary
where that upsetting force occurs and the inlet hazard areas
diagrammed in the 737 Maintenance Manua' showed that
while the manual diagrams provide a safety margin beyond the
calculated boundary, the margin is smaller aft of the inlet lip
than elsewhere. Therefore. persons working on the engine aft
of the inlet should take special care to strictly avoid the hazard
area defined in the maintenance manual.
{
I
12'
INTAKE
DANGER
AREA
TAKE-OFF THRUST
INTAKE
DANGER
AREA
l15'-
IDLE THRUST
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 21
Figure 5.
Suction forces stead
ily increase with near
ness to the inlet. The
suction intensity is.
represented by the
deeper color. Note
how the intense suc
tion Irea extends 1ft
of the inlet.
INTAKE
DANGER
AREA
IDLE THRUST
22
Avionics Repai,.
andModification
SEATTLE OPERATIONS
BEl Materio.l
four plants operated by The Boeing Electronics Support Division (BESD). REMO concentrates on the manufacture of com
mercial electronics and electromechanical assemblies. The
facility occupies 78,000 sq. ft. of floor space and includes the
5000 sq. ft. aESD Customer Service Repair and Modification
Facility.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ 23
24
The Boeing service Ind replir facilities use IUtomlted tllSt equipment
to assurl rapid and accurate testing
of repaired or modified units.
SUMMARY
Boeing has modern, efficient electronics manufacturing operations and FAA certified service and repair facilities in both the
Puget Sound and the Dallas/Fort Worth areas. The operations
are designed for maximum efficiency and are supported by
state-of-the... rt management systems and automated test and
inspection equipment. Repair and modification facilities are
located in proximity to the production areas and this enables
sharing of experience, technology developments, and problem
solving expertise. Most of the manpower for the repair and
modification facilities was drawn from the experienced production workforce, and, therefore, training has not been a
major factor. The shops have been serving the customers'
needs very well and it appears that both Boeing and the cus
tomers are pleased with the results.
Inquiries regarding Boeing repair and modification services
may be directed to The Boeing Commercial Airplane Company,
P.O. Box 3707, Seattle, Washington 98124; Attention Director
of Warranties, Org. 6' 151, M.S. 6W30_
25
BOE''''&
CUSTOMER SUPPORT
CUSTOMER SUPPORT REPRESENTATIVES
HEADOUARTERS, FIELD SERVICE UNIT
seattle, Washington
O. S. KALOTAY, FIELD SERVICE DIRECTOR
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