George Baker

baker256@gmail.com
Mobile: 518-727-1726
Home: 518-587-4070
OBJECTIVE:
Software/QA Test Analyst with 12 years plus experience in the software field using current software testing tools and
techniques on various operating systems and platforms. Im currently seeking a great position where I can implement
my years of experience and be a valuable team member in a project.

SUMMARY:

12+ years of experience in Quality Assurance Analyst/Software/Mobile Test Engineer with experience
in various phases of SDLC and Methodologies- AGILE, Scrum, Waterfall.

Extensive working experience in GUI testing, Functionality testing, System testing, Integration testing,
Backend testing, UAT Testing and Regression Testing.

Experienced in reviewing Project Specification Documents, design documents and business

documents.

Strong Knowledge & experience in writing Test cases, Test Plans, Test Strategies, Test Scripts, Test
Scenarios for both Manual and Automation Testing on Web Applications.

Experienced in using HP/Quality Center/Test Director for creating and maintaining Test Cases.

Performed Integration testing, System testing and Regression testing using QTP

Solid Backend testing experience in writing and executing SQL Queries.

Experienced in testing Oracle, SQL Server, DB2 and My SQL databases using SQL Queries.
Excellent Written and Verbal Communication Skills to work with team members and clients in the form of
formal training, mentoring, and presentations.
Conceptual thinker, highly motivated, self-starter with good communication and interpersonal skills.

TECHNICAL SKILLS:
Operating System
Languages
RDBMS

Windows, UNIX/Linux,
SQL, HTML
Oracle, MS Access, MS-SQL Server

Scripting Languages

JavaScript, HTML,

Testing Tools
Application Servers

QTP, ALM, Quality Center, Test Director,

IIS, MS Visual Studio Express(TFS),
TortoiseSVN (Apache Subversion Client)
version 1.8.4 for Windows 64-bit, Keystone
Version Control Tool

Mobile Testing Tools

SDK
MS Office, MS Visio, MS Project, ,Ultra Edit

Microsoft & Other Tools

PROFESSIONAL EXPERIENCE:
Virtusa Troy, New York
June 2013 March 2014
Senior QA Engineer
Roles & Responsibilities
In House Training: Agile (Test Frame work) (Jun Aug 2013)
Client on Site Training: Standard & Poor New York City, New York (Aug 21, 2013)

Training: Work Flow Manager (WFM) and Security ID (ASID and EASID)
Creation of Quality Assurance Document ISTQB Certification Resource Sept 27, 2013

Created folders with content in the Albany Center for ISTQB Quality Assurance Certification
Project: resource request 288867, Role: Senior QA Engineer, Project Thomson Reuters Thomson Reuters
(Conicyt Project) Feb 1, 2014 to Mar 4, 2014
To provide quality assurance testing on some custom data about scientific productivity and influence of a couple of
different funding programs and quality assurance testing of a web application

Participated in Agile stand up calls to monitor team progress

Initially assume a business analyst role to assist the developers on the project

Generated test scripts from client requirement documents

Verified functionality of customer application with test iterations

Logged defects upon discovery in Keystone version control tool for developer resolution

In House Training: Plural Sight.com (July 2013 to date)

JavaScript (Sept Oct 2013)

Java (Oct 2013 Mar 2014)

Career Note: Professional sabbatical to take care of seriously ill parent, 2008 2010 working FedEx Ground for
some income.
FedEx Ground Rensselear, New York
Jul 2008 Jun 2013
Package Handler/Tug Operator
Roles & Responsibilities

Move incompatible freight from conveyor belt to tug compartments and transport carts then transfer freight to
sort conveyor belt lines, where freight loaded into delivery trucks by other personnel

Scan package bar code and attached destination labels for packages not having destination labels
Peak Systems, Inc. New York, NY 10001
June 15, 2010 to March 31, 2011
Service Technician
Assignments were short term: 1 to three days
Roles & Responsibilities

Hudson Falls, New York Dell/AmeriGas. Thin Client Install Project. Install/setup thin client (DHCP) and
Lantronix printer for client AmeriGas and tested for connectivity

Saratoga Springs, New York. Un-installed and remove items from server trays for transport as result of
branch relocation

Glen Falls, New York. Confirmation that no computer related issues after new work station installs

Niskyuna and Gloversville, New York. Upgrade of NextGen desktops and monitor server downloads to
desktops

Albany, New York. York Upgrade of NextGen desktops: replacement and setup of new desktops and
monitor server download to desktops Deployment of new image and/or new hardware to user (37 PCs)
Deployment of new image and/or new hardware to user (12 PCs) Glens Falls, New York
Setup of new system and data migration of user data- Items utilized (1) CD-Rom Boot media and (2)
Ethernet Cross-Over Cable for Peer-to-Peer configuration, Symantec Ghost 11.0. Re-image 3 UBS
workstations. Items utilized: CD Rom XP image CD, USB Drive, USB Cable
Granite International Services, Schenectady, New York
May 2008 to July 2008 Short Term Contract
Data Analyst
____________________________________________________________________________________
Roles & Responsibilities

Development support of business reporting and basic analysis of turbine performance and warranty data
from wind turbine data acquisition systems and two large Oracle databases utilizing sql queries

Global database support and basic database aggregation reports- Testing of new database changes &
functions and perform data quality studies on data in the e-Services (warranty service) and Global
Repository (SCADA: Supervisory Control and Data Acquisition) database

Apply basic analysis tools ( Simple regression, clustering of data, visual exploratory data inspection of
graphics, simple variation due to five or less variables) and algorithms to identify turbine performance trends
and forecasting and document work suitable for review by customer

Collect business requirements relating to data analysis & help prepare software requirement documents for
submission to Information Management department. Work closely with SPA development team and other
GE technical personnel to ensure business requirements are met. Review contractual documents for some
of business requirements
Key Achievements: Discovery of duplicate data in database that caused inaccurate conclusions from a
reporting and analysis standpoint
CMA Consulting Inc, Latham, New York
October 2007to March 2008
QA Consultant CMA Leave and Accrual Tracking System (LATS Net)
_____________________________________________________________________________________________
Roles & Responsibilities
Authored test scripts for CMA Consulting Leave and Accrual Tracking System (LATSnet). This is CMA Consulting
proprietary .NET software that they sell to New York State agencies Tested functionality after.NET migrationGenerated defects in PVCS Tracker
Key Achievements: Multiple defect discoveries
CMA Consulting Inc, Albany, New York Project: New York State Office of Disability and Temporary Assistance
June 2006 to October 2007
QA Consultant
____________________________________________________________________________________
Roles & Responsibilities

Verify business requirements are specified within application modules via GUI display- Generate application
Release structure listing in Test Director for new application releases- Update application sections to new
business requirements- Responsible for testing selected modules within the ASSETS (Automated State
Support Enforcement Tracking System) application- Validate GUI input via database queries using SQL
Navigator in J2EE environment- Write test plans in Mercury Quality Center (Test Director- Conduct manual
testing in Test Directors Test Lab- Generate defects using Test Director- Generate modular automated tests
using Mercury Interactive QTP- Run existing modular automated tests using Mercury Interactive QTP- Case
ID testing by SQL queries to confirm data elements in case id(s) exist before purge in Legacy system and
after case id(s) have been moved to Oracle 10G database- Utilization of Requisite Pro to store business
specification documents-Conducted requirements gathering for new functionality

Participated in peer reviews of new functionality-Worked with developers and business analysts to resolve field
production issues incurred by internal users
Key Achievements: Discovered data input to module screen was missing from one of three places (GUI,
database and legacy screen)

Xerox Amici llc, Albany, NY

August 2005 to April 2006
QA Tester- Electronic Discovery Application
__________________________________________________________________________________________
Roles & Responsibilities

Test by loading shell script executables (in UNIX environment) with Perforce (software configuration
management tool), syncing a given software version for code updates prior to loading the shell scripts.
Maintain defect tracking database (TrackStudio) by expediting defects by their deadline dates.
Keane, Inc, Albany, New York
December 2003 to August 2005

QA Consultant- Systems Tester Project: New York State Department of Tax and Finance
____________________________________________________________________________________________
Roles & Responsibilities

Handling multi assignments under the e-MPIRE project in J2EE setting ( e.g. team member on the Revenue
Accounting and Combined Filer teams)- Participated in Requirements gathering meetings to generate use
cases ,test cases, test scripts for scheduled application Releases -Use online specification documents to write
test scripts and uat- Generate defects in Clear Quest defect tracking tool- Use SPUFI (SQL Processing Using
File Input) to query database tables via TSO and TSO component : ISPF (Interactive System Productivity
Facility- Use DB2 (Command Center) for Windows NT to query database tables and via ODBC using
Microsoft Access- Worked with developers and business analysts to resolve field production issues incurred by
internal users
Proliant-Commerce Hub, Clifton Park, New York
September 2003 to October 2003
Consultant-Quality Assurance Analyst,Supply Chain application Java Web based supply chain product with
merchant and vendor components
_____________________________________________________________________________________________
Roles & Responsibilities

Utilized stored procedures to populate databases

Created views from Rational Clear Case for Web side testing

Rebased (updated) views to current code base

Used Rational Clear Quest for defect tracking database

Conducted regression testing associated with code changes

Assigned to specific projects independent of regular assigned tasks

Conducted system based User Acceptance tests based on Merchant/Vendor specs

Sienna, Inc. Avery-Dennison Framingham. MA.
August 2002 to October 2002
Consultant
Quality Assurance Analyst Lead Supply Chain application
_____________________________________________________________________________________________
Roles & Responsibilities

Wrote Purchase Order flowcharts to represent the workflow of a purchase order (Purchase Orders consisted of
bar coded, printable labels, determined by profile specific for a retailer and the manufactured quantity of the
item to be shipped)

Wrote test cases that would constitute test plans(Hyperlinked test cases to work flow process documents)

Authored test plans where there were none

Wrote defect reports that were logged into Lotus Notes defect tracking database

Test the product in LAN and modem environment

Performed regression testing relative to changes in core code

Utilized Windows 2000 and Mac O/S to verify product functionality

Politzer & HANEY, Newton, MA.
November 1997 to May 2002
Senior SQA Engineer - Financial Suite application
_____________________________________________________________________________________________
Roles & Responsibilities

Executed test plans with test cases and test scripts, using black box & white box testing methods for Cash
Management features including, ACH transactions conforming to NACHA regulations, Information Reporting
transactions to BAI regulations, and Wire Transactions conforming to Money Net, Intranet, BESS, Fund Tech
requirements. Responsible for integration of Quicken product with Web Cash Managers Information Reporting
process. Web Application and Database servers required for the Web Cash Manager web based applicationWorked with developers and business analysts to resolve production issues incurred by clients
Key Achievements: Lead successful certification of Intuits Quicken product integrated with web based Web Cash
Manager Suite. Contact between Politzer & HANEY and Intuit Corporation (California)
Education___________________________________________________________________________

Bachelor of Arts, University of Massachusetts, Amherst, MA

Achievement & Certifications________________________________________________________
Training: IBM Online Software Access Catalog -IBM Rational Unified Process August 2007- IBM Online
Software Access Catalog - IBM Rational Requisite Pro August 2007- Certificate Client/Server and Lotus Notes
Development, Clark University, Framingham, MA- WinRunner Basic Training Online: QA Training.Net
Awards: Keanes Pride Award (work proficiency), May 2005