Laws of Leadership

George D. Wilkinson
President/COO
Walker International
Transportation

September 2008

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EXPECTATIONS

22
GLOBAL CHALLENGES
Cultures
Adaptability
Language
Political & Economic Stability
Timing
Long Lead Times
Competition

33
 The Logistics Challenge
Transportation
Transportation prices
prices are
are increasing
increasing worldwide
worldwide due
due to
to
both
both internal
internal and
and external
external factors
factors
Forecasted Trend

Small lot shipments

Supplier sourcing

Forecasted Trend

44
 What Is Leadership?
John Maxwell-If you think you are leading and no
one is following you, then you are only going for a
walk.

Philip Crosby Leadership is deliberately causing

people-driven actions in a planned fashion for the
purpose of accomplishing the leaders agenda.

Colin Powell Leadership is the art of accomplishing

more than the science of management says is
possible.

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 Vision
of Organizational Victory
Victory

Mission/Objectives Strategic Direction

Optimum Balanced Leadership

Focus
Balance

Landscape Architect Culture Cultivating

Coaching Teamwork Empowerment Behaviors

Integrity / Trust
Foundation
Respect Responsibility Reciprocity

66
What If?

77
 The Law of Integrity
"You
"You cannot
cannot lead
lead standing
standing on
on the
the backs
backs of
of others"
others"

Leaders with integrity. . .

Ethical

Strong Moral Character

Honest

Principled

88
 Building Integrity
"You
"You cannot
cannot lead
lead standing
standing on
on the
the backs
backs of
of others"
others"

Doing the right thing no matter who is looking

99
 Building Integrity
"You
"You cannot
cannot lead
lead standing
standing on
on the
the backs
backs of
of others"
others"

Doing the right thing no matter who is looking

Not rationalizing
It is not where a man stands in
times of comfort and convenience,
but it is where he stands in times of crisis,
controversy and conflict that
reveals his true character
- Dr. Martin Luther King

10
10
 Building Integrity
"You
"You cannot
cannot lead
lead standing
standing on
on the
the backs
backs of
of others"
others"

Doing the right thing no matter who is looking

Not rationalizing
Refusal to compromise

11
11
 Building Integrity
"You
"You cannot
cannot lead
lead standing
standing on
on the
the backs
backs of
of others"
others"

Doing the right thing no matter who is looking

Not rationalizing
Refusal to compromise
Dedicating yourself to core values

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12
 Q: What do you look for in a
credible (i.e. trustworthy) person?

A: They do what they say they are

going to do.

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13
 Integrity

Lack of integrity will make or break you

as a professional, as a leader, as a
person in the long run.
Lack of integrity turns yesterdays
heroes into todays villains.
Be consistent in your actions, whether it
is with management, your team or your
family.

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14
 The Law Of Integrity
"You
"You cannot
cannot lead
lead standing
standing on
on the
the backs
backs of
of others"
others"

The Man In The Mirror

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15
 Organizational Victory

Strategic Direction

Balanced Leadership

Culture Cultivating

Behaviors

Integrity / Trust
Foundation
Respect Responsibility Reciprocity

You cant lead standing on the backs of others 16

16
The Law of Empowerment
if you want to grow, you must let go

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17
What is Empowerment?

Clear Expectations (results,

(results, timing,
timing, etc.)
etc.)

Freedom regarding methods (within (within limits)
limits)

Developed with time through mutual trust

Based on relationships

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18
Components of Empowerment
There are 5 components of empowerment:

1. You must trust your people with responsibility.

2. You must train your people for success.

3. You must unleash them with authority.

4. You must monitor people through accountability.

5. You must care about them and believe in them.

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19
Empowerment Method!

I nstruction
D emonstration
E xposure
A ccountability

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20
 Levels of Empowerment

Level Level Level Level Level Level

1 2 3 4 5 6

Ask for Bring Do it and report Do it and report

Wait until told. Do it.
Instructions Recommendations immediately routinely

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21
The Paradigm of:
Inexperienced Manager:
My management will provide
insight and direction to guide
my daily activities.

Experienced Leader:
Leaders will naturally empower themselves
I can maximize our contributions by clarifying our vision,
rallying a team to be passionate about accomplishing
it, and then becoming their servant.

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When you fully empower people,
your paradigm of yourself
changes. You become a servant.
You no longer control others.
They control themselves. You
become a source of help to them.

-Stephen R. Covey

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 Organizational Victory

Strategic Direction

Balanced Leadership

Culture Cultivating

Empowerment Behaviors

Integrity / Trust
Foundation
Respect Responsibility Reciprocity

When you keep your authority it decreases, when you share

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your authority with others, it increases
 The Law of Teamwork
One is too small to achieve anything great

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25
 The Law of Teamwork
One is too small to achieve anything great
John Maxwell

Four factors improve teamwork:

1. Teamwork begins with trust.
2. Teamwork is built through Backing Stand for your
people, support them.
3. Teamwork requires that energy is executed through
cycles.
4. Teamwork requires that you: Affirm & Appreciate
Builds the worker, builds the work. Builds working
conditions.
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26
 The Law of Teamwork
There
There are
are no
no problems
problems we
we cannot
cannot solve
solve together,
together, and
and very
very few
few
we
we can
can solve
solve by
by ourselves
ourselves Lyndon
Lyndon B.
B. Johnson
Johnson

Teams involve more people, thereby involving

more ideas, energy and resources.
Teams maximize a leaders potential.
Teams share the credit for victory and losses.
Teams can simply do more than an individual.

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27
 The Law of Teamwork
Leaders
Leaders who
who develop
develop the
the team
team accomplish
accomplish things
things exponentially
exponentially

Our team is no longer limited to you and I, but now

includes each individual on the team as well.

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 Organizational Victory

Strategic Direction

Balanced Leadership

Culture Cultivating

Teamwork Empowerment Behaviors

Integrity / Trust
Foundation
Respect Responsibility Reciprocity

One is too small to achieve anything great 29

29
 The Law of Coaching

Leaders who develop leaders build lasting

relationships.

You dont forget those who

have demonstrated trust and
commitment to you.

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30
 Profile Of A Leader

Jack Welch
Former Chairman, General Electric

Noted as one of best-run companies.

Over 20 of his former executives are now
CEOs elsewhere .
Lives the Principles

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 The Law of Coaching

Mentoring
Modeling
Motivating
Multiplying

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 The Law of Coaching
"When
"When your
your cup
cup fills,
fills, make
make sure
sure itit spills
spills on
on someone
someone
else
else so
so that
that they
they can
can bebe filled"
filled"

Mentoring

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33
 The Law of Coaching
"When
"When your
your cup
cup fills,
fills, make
make sure
sure itit spills
spills on
on someone
someone
else
else so
so that
that they
they can
can bebe filled"
filled"

Modeling

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 The Law of Coaching
"When
"When your
your cup
cup fills,
fills, make
make sure
sure itit spills
spills on
on someone
someone
else
else so
so that
that they
they can
can bebe filled"
filled"

Motivating

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35
 The Law of Coaching
"When
"When your
your cup
cup fills,
fills, make
make sure
sure itit spills
spills on
on someone
someone
else
else so
so that
that they
they can
can bebe filled"
filled"

Multiplying

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 Organizational Victory

Strategic Direction

Balanced Leadership

Culture Cultivating

Coaching Teamwork Empowerment Behaviors

Integrity / Trust
Foundation
Respect Responsibility Reciprocity

"When
"When your
your cup
cup fills,
fills, make
make sure
sure itit spills
spills on
on someone
someone 37
37
else
else so
so that
that they
they can
can bebe filled"
filled"
The Law of Landscape Architect
A leader is a Landscape Architect.
Responsible for building a living
environment called culture. Culture is the
soul of the enterprise. Todays leader is a
master culture-crafter. He or she sculpts
and crafts an environment that stimulates,
excites and invites people to be the best
they can be.

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Most People Resist Change
Because it forces them out of their comfort zones

The Landscape Architect:

Move people out of their comfort zone with
dignity and respect.
Communicate a common understanding of the
past and future.
Why change is required.
Provides positive image of their future.
Defines actions that points them in the right
direction.

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 Types of Thinkers

Creative thinkers thrive on the question

Whats Possible?
Reactive thinkers ask, Whats wrong? or
Whos to Blame?
Reactive thinkers live in reaction and
response to circumstances.
Creative thinkers go beyond
circumstances.

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 Change Ready Leader
The next quality of tomorrows leader is Change Readiness.

Understands the process of change.

Highly skilled at enrolling people.
Leads with inducing a minimum amount
of fear.

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Think for Cultural Change

Poor thinking produces negative progress

Average thinking produces no progress
Good thinking produces some progress
Great thinking produces great progress

One of the reasons people dont achieve their

dreams is that they desire to change their results
without changing their thinking. John Maxwell

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Who will change your mind?

Major Premise:
I can control my thoughts.

Minor Premise:
My feelings come from thoughts.

Conclusion:
I can control my feelings by controlling
my thoughts.

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 Good Thinking Creates the
Foundation for Good Results.
Good thoughts and actions can never
produce bad results bad thoughts and
actions can never produce good results.
-James Allen

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44
 The Value of Good Thinking

Unsuccessful people focus their thinking

on survival.
Average people focus their thinking on
maintenance.
Successful people focus their thinking on
progress.

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45
 Organizational Victory

Strategic Direction

Balanced Leadership

Landscape Architect Culture Cultivating

Coaching Teamwork Empowerment Behaviors

Integrity / Trust
Foundation
Respect Responsibility Reciprocity

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46
 The Law of Focus
"Never lose sight of the top of the mountain"

Leaders focus . . .

Narrow

At a Central Point

At Points of
convergence

Clear view

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 Have you lost focus?
"Never lose sight of the top of the mountain"

p
prio

ir or
rity

ity
y priority
rit
io
pr

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 Have you lost focus?
"Never lose sight of the top of the mountain"

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 The 3 Rs of Focus

1. What is Required?
- Were all accountable to somebody.
- What is required of you?
- Priority List
- Delegation vs Elimination

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 The 3 Rs of Focus
2. What gives the greatest Return?
- Work in areas of your greatest strength.
- If something can be done 80% as well by
someone else-delegate it.
- If a responsibility could potentially meet the
standard, then develop a person to handle it.

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 The 3 Rs of Focus

3. What brings the greatest Reward?

- There are many things that will catch my eye, but
there are only a few things that will catch my
heart. Tim Redmond
- The things that bring the greatest personal reward
are the fire lighters in a leaders life.
- Nothing energizes a person the way passion
does.

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 The Law of Focus
"Never lose sight of the top of the mountain"

Common Mistakes Leaders Make

1.
1. Setting
Setting too
too many
many priorities
priorities
2.
2. Too
Too busy
busy for
for team
team
3.
3. Micro
Micro managing/not
managing/not delegating
delegating
4.
4. Concentrating
Concentrating on on weaknesses
weaknesses vs.vs. focusing
focusing on
on strengths
strengths
5.
5. Too
Too many
many newnew initiatives
initiatives
6.
6. Tactical
Tactical vs.
vs. strategic
strategic focus
focus
7.
7. Spending
Spending time
time on
on non-value
non-value added
added issues
issues
8.
8. Non-value
Non-value added
added meetings
meetings
9.
9. No
No measurement
measurement systemsystem
10.
10. Emotional
Emotional vs. vs. Data
Data Driven
Driven

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Leadership model
FOCUS

ENERGY EXCITEMENT

ACTIONS Xs/Os

RESULTS

MOMENTUM
(DRIVEN ONLY FROM RESULTS)
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 Leaders Must Focus
"Never lose sight of the top of the mountain"

1. Learn to narrow, prioritize and concentrate

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Applying The Law of Focus
"Never lose sight of the top of the mountain"
1. Learn to narrow, prioritize and concentrate

2. Identify your strengths and work on them

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 Living The Law of Focus
"Never lose sight of the top of the mountain"

1. Learn to narrow, prioritize and concentrate

2. Identify your strengths and work on them

3. Work on things within your sphere of

influence

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 Qualifying Questions
"Never lose sight of the top of the mountain"

1.
1. Are
Are you
you able
able to
to narrow,
narrow, prioritize
prioritize and
and concentrate?
concentrate?

2.
2. Do
Do you
you handle
handle more
more priorities
priorities than
than you
you or
or the
the
organization
organization can
can handle?
handle?

3.
3. Are
Are your
your priorities
priorities clearly
clearly identified?
identified? And
And do
do you
you
keep
keep them
them prioritized
prioritized correctly?
correctly?

4.
4. Do
Do you
you concentrate
concentrate on
on your
your strengths
strengths vs.
vs. focusing
focusing
on
on your
your weaknesses?
weaknesses?

5.
5. Is
Is your
your time
time spent
spent on
on things
things that
that are
are important
important to
to the
the
bottom
bottom line?
line?

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The Law of Optimum Balance

When you work work, and when

you play, play.
Dont get the two mixed up.

-Jim Rohn

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 LIVING
LIVINGON
ONPURPOSE
PURPOSE

VISION
Foundational
VISIONOF
OFVICTORY
VICTORY

Factors for Strong

CONSISTENT
CONSISTENTPERSISTENCE
PERSISTENCE

ASK
ASKFOR
FORWHAT
WHATYOU
YOUWANT
WANT
Leadership
CREATING
CREATINGOPTIMUM
OPTIMUMBALANCE
CREATING
CREATINGOPTIMUM
BALANCE OPTIMUMBALANCE
BALANCE

PRINCIPLE
PRINCIPLEof
ofCoaching/CUP
Coaching/CUP&&SAUCER
SAUCER

THE
THECONFIDENCE
CONFIDENCE FACTOR
FACTOR

The
ThePrinciple
Principleof
ofEmpowerment
Empowerment

ITS
ITSNOT
NOTHOCUS-POCUS
HOCUS-POCUS
ITS
ITS ALLABOUT
ALL ABOUT FOCUS
FOCUS

PRINCIPLE
PRINCIPLEOF
OFINTEGRITY
INTEGRITY

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B-ALERT: A system for creating optimum balance!

Blueprint
Action Mon Tue Wed Thu Fri Sat Sun

B
B
B
B
B
B
B
Learning
A
A A
A
A
A
A
L
L L
L
L
L
L
Exercise
E
E
E
E
E
E
E

R R
R R
R
R
R
Relaxation
T
T
T
T
T
T
T

Think missed

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 Organizational Victory

Strategic Direction

Focus Optimum Balanced Leadership

Balance

Landscape Architect Culture Cultivating

Coaching Teamwork Empowerment Behaviors

Integrity / Trust
Foundation
Respect Responsibility Reciprocity

"Never lose sight of the top of the mountain" 62

62
The Law of Vision of Victory
Find a Way for the Team to Win

Champions are a rare breed.

They trust God while others ask for answers.
They step forward while others pray for volunteers.
They see beyond the dangers, the risks, the
obstacles and the hardships.
- Unknown

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 No Victory is Accidental

it comes with

Dedicated & Strategic Effort

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 What is Your Game Plan
for Victory?
Key Components that Lead to Victory
Stay
Stay focused
focused with
with your
your entire
entire being
being on
on WINNING!
WINNING!
Stay
Stay firm,
firm, faithful
faithful and
and fervent
fervent under
under pressure.
pressure.
Sacrifice
Sacrifice short-term
short-term pleasure
pleasure toto achieve
achieve long-term
long-term sustained
sustained
winning.
winning.
Select
Select team
team members
members who who are
are dedicated
dedicated toto victory
victory and
and have
have
aa fighting
fighting spirit.
spirit.
Know
Know your
your competitors-
competitors- never
never underestimate
underestimate them.
them.
Preparation
Preparation and and proactive
proactive engagement
engagement should
should transpire
transpire
before
before the
the crisis.
crisis.
Remember,
Remember, adversity
adversity brings
brings on
on aa better
better situation
situation Do
Do not
not let
let
set
set backs,
backs, set
set you
you back!
back!
Celebrate
Celebrate Your
Your Wins!
Wins!

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 The Leader's Path
EFFECTIVE LEADERSHIP
VICTORY!
Persevere SETBACKS

OPTIMUM Never Give Up

BALANCE

COACHING EMPOWERMENT

Seize The Moment

Be Passionate
TEAMWORK

INTEGRITY

FOCUS

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QUESTIONS?

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