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    Otis Elevator underwent a major IT-driven business transformation led by the CEO to modernize its infrastructure and accelerate business processes. The transformation project aimed to facilitate business process improvements, statistical analysis and decision making to help Otis Elevator gain competitive advantages. It focused on upgrading outdated systems and establishing an integrated IT infrastructure to support a more solutions-oriented business model beyond manufacturing. The case study examines Otis Elevator's transformation journey and how IT was leveraged to optimize operations and transform the business.

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    Otis Elevator underwent a major IT-driven business transformation led by the CEO to modernize its infrastructure and accelerate business processes. The transformation project aimed to facilitate business process improvements, statistical analysis and decision making to help Otis Elevator gain competitive advantages. It focused on upgrading outdated systems and establishing an integrated IT infrastructure to support a more solutions-oriented business model beyond manufacturing. The case study examines Otis Elevator's transformation journey and how IT was leveraged to optimize operations and transform the business.

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    139 views2 pages

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    Uploaded by

    anshul gupta
    Otis Elevator underwent a major IT-driven business transformation led by the CEO to modernize its infrastructure and accelerate business processes. The transformation project aimed to facilitate business process improvements, statistical analysis and decision making to help Otis Elevator gain competitive advantages. It focused on upgrading outdated systems and establishing an integrated IT infrastructure to support a more solutions-oriented business model beyond manufacturing. The case study examines Otis Elevator's transformation journey and how IT was leveraged to optimize operations and transform the business.

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    Otis Elevator: Accelerating Business Transformation with IT - Case ...

    www.hbs.edu/faculty/Pages/item.aspx?num=31542
    by FW McFarlan - ?2004 - ?Cited by 4 - ?Related articles
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    CEO, this ... Case | HBS Case Collection | September 2004 (Revised June 2005) ..
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    Otis Elevator: Accelerating Business Transformation with IT
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