Performance

Coaching Skills

FULLY HRDF
CLAIMABLE
Under
SBL SCHEME

for Managers / Team Leaders

5 - 6 December 2016
@ EMPIRE Hotel, Subang
Trainer / Coach
C.S Yim & Joanne Chiang
Time : 9.00 am to 5.00 pm

In this program, you will learn how to be:

Program Introduction
The dynamic change in organization structure
and environment from traditional hierarchical
structure with clear line authority to matrix
organization had significantly impact on the role
of a traditional manager. The ever increasing
pressure to deliver results from their team and
the success of the manager is no longer
dependent on the formal clear authority.
The key competitive edge of an organization in
the global playfield is likely to depend on their
ability to develop talents and retain them in order
to establish a competitive edge.
Learning Coaching Skills can help you to
produce better performance and results,
increasing productivity, gaining greater
participation & commitment from the staff and
developing new mind-set in solutions focus,
increasing talents retention through better
motivation and satisfaction, increase teamwork
and reduce conflict at work.

an effective performance coach

Adapt their leadership style to the
coaching situational context
Build competence and commitment with
team members
Deliver constructive feedback &
reprimand effectively
Motivate team members to get results
adopt systematic coaching approach at
workplace using iGROW model
Coach individual team members to
stretch performance
Describe and develop their individual
leadership & coaching style

Target Audience
Those who want to develop coaching
skills for use in the workplace.
Team Leaders who want to practice their
coaching skills to be more effective
Line Managers who want to increase
coordination, communication, and
collaboration to enable increased
productivity.

www.ideapro-logix.com.my

The Difference Between A Coach and Manager

Through shared of knowledge input, this segment attempts to connect

participants to review their current style of management and introducing
coaching methodology as alternative to their existing toolbox.

Qualities/ Competencies of A Coach

This segment will build participants awareness to explore the higher skills
sets required for a competent coach revolving in the areas of mind-set,
attitude, skills and knowledge.

Understanding Your Coachees Style

This segment will get participant to understand the dominant style of your
communication and how to position your communication style to match
with your team.

Pitfall/s To Avoid When Coaching Your People

A quick snapshot of what to avoid when coaching and what to do when

coaching the un coachable team members.

The Power Of Questions & Dynamic Listening Skills

This segment will explore type of Questions used in coaching and how to
navigate for results & deliver performance. An outstanding coach
demonstrate high listening capability. Games will be used to test and
reflect the summary of key points.

How To Evaluate Your Staffs Performance

Using a simple matrix scoring system to figure out right strategy when
handling your team members

Realigning The Gap In Performance

This segment will focus on how to reprimand staff and deliver praise for
improved performance. Solutions To 10 Difficult Coaching Scenario.

Adopting iGROW Model In Coaching

This segment focus on the structure of what will be the scope of the
conversation.

Real Coaching Practice @ Work

This segment will integrate the skills learned based on real coaching (1-1
practice.)

Two Day Program

Outline

Course Fee
FULLY HRDF CLAIMABLE
Under SBL Scheme.

RM 1990 / participant plus GST ( inclusive

course materials, lunch, tea-breaks & certificate of
attendance )

Registration Form
Performance Coaching Skills
For Managers / Team Leaders

Date : 5 - 6 DECEMBER 2016

Venue : EMPIRE Hotel, Subang
Time : 9.00 am 5.00 pm

EARLY BIRD Discount

RM 1890 / participant plus GST ( for registration &

payment received 2 weeks before course date )

Email cs@ideapro-logix.com.my
Name of Company

Trainer / Coach Profile

1) Chiang PH, CCMP, CEQ, ACC (ICF Accredited) is an
industry specialist in the areas of corporate sales,
administrative, human resources and management. She
has 20 years of working experience that comes from
diversified industries which include consumer retail
chain store,
semiconductors, customer service,
insurance, manufacturing, multi-level marketing,
property development, & international trading.
She is currently a RPL Master Assessor, a Certified
Coach & Mentor Professional and a Certified PSMB
Trainer (Ref TTT/3741). She is also a Certified
Emotional
Intelligence
EQ
Coach
practitioner
specialised in motivation, customer relationships,
administrative office management, & sales management.
Her wealthy working experience with various
multinational companies which includes American,
Japanese, German & Chinese has made her to be truly
versatile and adaptable person in the corporate world.

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Contact Person __________________________________
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Mobile________________Email____________________
Name of Participants: (Write In block letter)
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2) C.S Yim, MBA, MCLIT, CMPC, CHT is the Executive

Director of Ideapro Logix Sdn Bhd a company
specialised in corporate training & consultancy services.
He is a Strategic Intervention Coach certified by
Robbins - Madanes Training Centre in USA.
He is also a Certified Master Assessor & NLP Trainer
and has been actively involved in the corporate training
business for over a decade and has impacted
thousands of corporate executives in his public and in
house program since 2001.
He is an ardent believer of continual learning for growth
and has travelled around the world learning from the
best of the best in the area of human psychology and
peak performance leadership.

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Ideapro Logix Sdn Bhd (634999 D)

GST Registration Number : 000065458176
Tower 2-L15-C, Tower 2, Boulevard Subang Jaya
Jalan SS12/1, Wangsa Baiduri,
47500 Subang Jaya, Selangor, Malaysia
Tel 03 563 54113

Fax 03 563 52520

www.ideapro-logix.com.my