Professional Documents
Culture Documents
First, I would like to praise the lord who gave me the courage and patience for the completion
then paper.
Secondly, my warmest thinks goes to my family and my friends.
Thirdly, I would like , thankful to my advisor Hail emikael for his constructive critiques and
advice , and to the employees of in Adigrat town for their support.
Finally, my special gratitude goes to employer my brother assistant for his an endless support in
computer operations.
TABLE OF CONTENT
CONTENT
PAGE
CHAPTER ONE
1. Introduction...
1.1. Back ground of the study.....................................................................................................
1.2. Objective of the study
1.2.1.
General objective.........................................................................................................
1.2.2.
Specific objective........................................................................................................
1.3. Statement of the problem.....................................................................................................
1.4. Scope of the study................................................................................................................
1.5. Significance of the study.....................................................................................................
1.6. Research methodology&analysis.........................................................................................
1.6.1.
Data type and source...................................................................................................
1.6.2.
Method of data collection............................................................................................
1.6.3.
Samplong design.........................................................................................................
1.6.4.
Data analysis................................................................................................................
1.7. Limitation of the study.........................................................................................................
1.8. Chapter two
2. Related lirerature reviw
2.1. Ddefinition of revenue.........................................................................................................
2.2. Source revenue....................................................................................................................
2.2.1.
Taxation as source of revenue.....................................................................................
2.2.2.
Requiremenys for a good tax system..........................................................................
2.2.3.
Principles of taxation..................................................................................................
2.2.4.
Classification of taxes.................................................................................................
2.2.5.
Basic characterstics of taxation..................................................................................
2.2.6.
Effects of taxes............................................................................................................
2.2.7.
Simple versus multiple tax system..............................................................................
2.2.8.
Tax system and structure.............................................................................................
2.3. Non tax source of Revenue.................................................................................................
2.4. Internal control....................................................................................................................
2.4.1.
Structure of intrnal control.........................................................................................
2.4.2.
Classification of internal control.................................................................................
2.4.3.
Objectives of internal control.....................................................................................
2.4.4.
CHAPTER THREE
3. Finding and data analysis
3.1. Data collection procedures and methodology.....................................................................
3.2. To identify and classify the types and sources of revenue..................................................
3.2.1.
Tax revenue................................................................................................................
3.2.2.
Non tax siurces of revenue..........................................................................................
3.3. To identify the criteria that bureau use to collect revenues.................................................
3.4. Internal control and adminisrtration system........................................................................
3.5. Methods and procedures followed by the bureau................................................................
3.6. Problems encounterd during the implementation of TOT...................................................
CHAPTER ONE
INTRODUCTION
1.1Background of the study
Revenue is defined as the inflow or other enhacement of assets of a business enterpriise
settlement of its liabilities(b combination of both) during ann accounting period from delivering
or producing goods, rendering services or other activities that constitute the enterprises on going
central operation.
Revenue generally results is increase cash and receivables.
It belived that revenue is one of the majior factors that shape the course of economic
development. It affects recourses use and finacing patterns, and also infuences the spending
capacity , the behavior of producers and customers, and influences the distribution of wealth
and income in the economy. The major source of government revenue is tax. Tax has played an
imperative role to raise governments income and revenue so as to finance its expenditure to
each units and departments, to redistribute income , to
encourage
the
production and
distrubition socialy desirable goods and servece, and to discourage thoise which are undesirable
goods and servives. And also it served as a measurement of economic performance of businesas
entities. As other governmenttala units, this bureau of finnce and economic development
generates its revenue more or less through taxation. This rtaxation is ranged from land
VAT( Value added tax) To be implemented governmental polices, to build democratic
governance system , to maintaain peace and security and to run a business operation smoothly,
revenue is the most crucial element in both governmental and non governmental entities.
structures, and helps to indicate problem areas of OFED in internal revenue control system and
to give conclusions and possible recommendations in order to solve or minimize the problems
relating to controlling mechanisms.
1.3.2 Specific objectives
The objective of the study particularly focuses in the following points.
To identify the criteria that the company uses to collect revenue from the society.
To identify and classify the types and source of revenue.
To describe and examine the major impediments encountered in the implementation of VAT and
other tax system.
To identify the internal control system and the mechanism used by the management on the
implementation of revenue collecting.
To know the commitment of the organization to accomplish their tasks and duties based on the
criteria that are structured by higher governmental authorities which are designed to generate
revenue.
To identify the understanding of the society towards the payment of tax and its consequence.
Finally, to draws conclusion and suggests the possible way revenue generating system and give
recommendation towards the improvement of the overall tax structure.
gives a good chance for further investigation on same and related problems to be verified and
analyzed in more detailed and depth.
find
their
expression
of
in
the
budgetary(revenue
and
expenditure)
government with out any corresponding entitlement to receive a direct definite quido proqo
them the government or taxes are a compulsory payments or contribution by every citizen of a
country to the government to enable the government to fulfill its commitment to the society.
A) Efficiency
Efficiency consideration of taxation requires the tax system to facilitate convenience in tax
collection. It should be also efficient in private consumption, saving production and investment.
(Devereaux:1996)
B) Equity
This requirement is justified by the fact that every tax payer should be paying his/her fair share.
In other words, the tax system should be equitable in the distribution of the tax burden,
Although , every one agrees on this principle, there is no such agreement on how the termfair
share is defined. Theoretically, there two approaches that seek define this term on equity ground
namely the benefit and the liability to-pay approach.
The benefit principle is justified in line with the assumption that is fair to pay what you get.
Under this principle, every tax payer contributes his/her share according to the benefit he/she
receive from the public sector, However, the application of the benefit principle is limited as
appropriate tax formula requires the computation of price and income elasticity of demand for
social goods which are un known or not readily from market observation of demand for social
goods which are un known or not readily from market observation.( Musgrave:1984).
Under the ability-to-pay principle, the basic for taxation is reviewed independent of the
expenditure determination. According to this approach, people with equal ability pay the same
rate and people with higher capacity pay more. The former referred to as a horizontal equity
while the latter as vertical equity.(Ibid).
C) Administration
The goal of administration suggests that the tax system should not be complicated. This goal
can be attained by making the tax system scheduler and relying on a limited number of rates
under different taxes.(Devereaux,1996).
D) Transparency
The tax system should be transparent in sense that laws and regulations concerning taxation
should be clear. Besides this , tax liability should be determined in accordance with law not
arbitrary.(Due, 1959).
E) Revenue adequacy
This requirement dictates that the tax system should be able to yield enough revenue for the
treasury and government should not be forced to frequently deficit financing (Ibid).
corresponding
principles which the tax should adhere to the first such principles was enumerated by Adam
smith( Which he called can nouns of taxation). The following cannons of taxation as prescribed
by Adam smith.
1. Can non of equity The subject of every state ought to contribute towards the support of
government, as nearly as possible, in proportion to their perspective ability that is in proportion
to the revenue which they respectively enjoy under the protection of the state. It dilates that in
absolute terms the richer should pay more taxes because with out the protection of the state they
could not have earn and enjoy that extra income.
2. Cannon of certainty:- This is mean to protect the tax payers from un necessary harassment by
then tax officials The tax which each individuals is bound to pay ought to be certain, and
arbitrary. The time of payment, the manner of payment, the quantity to be paid, ought all: to be
clear and pain to the contributor and to every person.
3. Common of convenience:- The made and timing tax payments should be, so far as possible
convenient to the tax payer. These cannon recommend that un necessary trouble to the tax payer
should be avoided: otherwise various ill effects may result.
4. Cannon of economy: these cannon recommended that cost of collection of taxes should be the
minimum possible. It is unless to impose taxes which are too widespread and difficult to
administer. These taxes entail unnecessary burden up on the society in the form of additional
administrative expense.
5. Cannon of productivity: It is called the cannon of fiscal adequacy. According to this principle,
the tax system should be able to yield enough revenue for the treasurt and the government
should have no need to resort deficit financing.
6. Cannon of flexibility:- The tax revenue should have an inherent tendency to increase along with
an increase in national income, even if the rates and coverage of taxes are not revised.
7. Cannon of flexibility: it should be possible for authoriteis, without un due delay, to revise the tax
structure, both with respect to its coverage and rates rates, to suit the changes requirements of
the economy and of the treasury.
8. Cannon of simplicity:- The tax system should not be too complicated . That make it difficult to
understand and administer and breeds problems of interpretation and legal disputes.
9. Cannon of diversity: It is risky for the sate to depend up on too few a sources of public revenue.
Such a system is bound to breed a lot of uncertainty.
According to the proclamation No 286/ 2002 , every person deriving monthly income from
employment is liable to pay tax on the tax income at the rate specified in schedule A the
current income tax schedule is made up of the six brackets.
Table 2.1 Employment income tax rate( Schedule A).
Employment tax
over
0
151
651
1401
2350
3550
>5000
To birr
150
650
1400
2350
3550
5000
Tax rate
Deducti birr
%
0
10
15
20
25
35
0
15
47.5
117.5
235
412.5
662.5
Tax rate
Deduction in birr
%
0
exed
10
15
25
30
35
0
15
47.5
117.5
235
412.5
662.5
Tax rate
Deduction in birr
year)
Over birr
0-1800
0
exempted
1801 -7800
10%
180
7801 -16800
15%
570
16801 -28200
20%
1410
28201 -42600
25%
2820
42601-60000
30%
4950
>60001
35%
7950
The reputation in favor of VAT in industrialized countries made the developing ones to take
measures towards implementation it. The pioneering step was taken by Brazil. After the
introduction of VAT, many developing nations registered remarkable growth in their tax
revenues. For example, Argentina, Chile and costarica the ratio of revenue to GDP grow by at
least 50 % with in the three years of VAT adoption.
Many problems have been encountered in the implementation of VAT. Lack of trained man
power, problems related to issuing invoice and keeping accounting records are among the
major ones.(WBo:1990).
VAT performance and its implementation In Ethiopia
The need overhaul the tax system of Ethiopia lies on following major lessons:a. Complex and out dated tax the tax law no 173153 was put in to practice for more than 40 years
with out major changes. As a result, it could not serve from current economic set up of the
country and could not go with current world economic system of globalization. Besides this,
high tax rate and narrow tax base were the major features of the tax structures prior to the
reform.
work
procured.The tax administration is very much weak in the area of tax assessment,
collection,following and enforcement. Therefore, one key area of then reform was to improve
tax administration.
\Failure of tax system to generate adequate revenue to finance government expenditure was one
of the reasons for then tax reform .
The tax reform of the country generally consists of six projects
1.Tax policy and legislation process
2. Tax payer identification ( TIN) project
3. Presumptive tax project
effectively carry out these tasks, the VAT department has to be organized and promote publicity
and tax payers education . The Ethiopian experience will be analyzed in the line with the above
dimensions.
Organizational structure
One of the major decisions that be made in preparation for introduction of VAT is the choice of
orgigination and organizational chages to administer VAT. Other countries experience suggest
that there are several alternatives as to choose the institutional arrangement to administer the
VAT. In others, either they establish to administer by the exiting conventional and some what
out dated methods, or integrate it with the income tax administration taking in to account better
planning andn coordination of enforcement effortss and use of current tax audit expertise.
Having analyzed critically the above alternatives, the Ethiopia government has established a
speared department to administer the VAT. There are also branches located at some parts of the
country and the Ethiopian customs authority has its own VAT department.
countries,invoices are required to be issued for transaction between VAT tax payers. Most
developing countries that introduced the VAT, by contrast,require some form of invoicing for all
transactions on which VAT is charged, including sales to final customers by using simplified
from of invoice or cash register receipt. As far as the Ethiopia case is concerned , according to
VAT proclamation No285/2002 article 22/1 stipulated that a person register for VAT is required
to issue a VAT invoice for a taxable transition. However, effective implementation of this
legislation is hardily possible since practice of holding books and accounts and issuing invoices
is still at embryonic stage.
Refunds Management
According to article271/1 of VAT proclamation 285/2002, if at least of the value of a registered
person taxable transaction for the accountings period is taxed at zero rate, the federal Inland
Revenue Authority shall refund the amount of VAT applied as accredit in excess of the amount
of VAT charged for accounting period with in two months after the registered person files an
application for refund, accompanied by documentary proof of payment of the excess amounts.
B) Progressive tax structure: Progressive tax is that is larger a percentage of income for those
with larger income is usually applied indifferent income tax, where peoples with more income
pay higher percentage it on taxes. The term progressive refers to the way the rate progress from
low to high. The rate of limitation on increase as tax base increases.
C) Regressive tax structure:
A regressive tax is when takes a large percentage of income from poeple whose income is low.
Often it is a fixed tax every person has tax for each person pays the same amount of money,
such as poll tax . A poll tax is a fixed for each person since each person pays the amount of
money: it is fall more highly on poor sections of the community, than on the richer section.
Thus, it violates the principle of equity and social justice.
D) Digressive tax structure: It is an alternative of progressive tax marked by asteadily
declining rate of increase in the progressive tax rate which is applied to the upper segment of the
tax base. An incremental tax rate in each additional layer of tax bracket ( Mariginal tax rate)
decreases as the segments of the bases increase
2.3 NON TAX SOURCES OF REVENUE
Non tax sources of revenue are revenue which are generated other than taxation. Among these
some of them are listed below:
1) Special assessment: Special assessment differs from advalorem real property taxes in that the
latter are levied against all taxable property with the geographic boundary of the government
levying the taxes, where as the former are levied against certain property to defray part of all
cost a specific improvement or service that is presumed to be particular benefit to the property
against with a special assessment are levied. Briefly, when routine servece( stret cleaning , snow
plowing, and so on) are extended to property owners outside the normal service area of the
government , or provide at at a higher level or at more frequent interval than for the general
public, service type special assessment are levied . Special assement for
Capital improvement should be accounted for by a capital project fund during the contraction
phase.
2) Licenses and permits: Licenses and permits included those revenue colleted by governmental
unit from individual or business concerns for various rights or privilege granted by the
government. Some licence and permits are primary regulatory in nature, with minor
considerations to revenue drived, where as all not only regulatory but provide large amount of
revenue as well, and some are almost exclusively revenue proceeds. Licenses and permits
related to the privilege of caring on business for a stipulated period , the right to do acertain
ppublic property. Vehieles and alcoholic beverage licence are found extensively on the sate level
and serve both regulatory and revenue functions. State makes widespead use of professional and
occupational licenses for the purpose of control. Local government makes extensive use of
licence and permit to control the activity of their citizens, and from some they drive substantial
and permits to control the activity of their citizens, and from some they dirve substanial amount
of revenue.
Regardless of governmental level or purpose of all licenses or permits, the revenue is
produced is ordinarily amounted for on a cash basis.
3) Inter governmental Revenue: inte governmental revenue includes grantees and other financial
assistance. Grantees are useually intended for either operating or capital purpose.AGASB
standard provide thefollowing definitions.
a) Grantees and other financial assistances are defined as transactions in which one governmental
entity transfer cash or other item value to other governmental entity, an individual, or
organization as a means of sharing program costs, subsidizing other governments or entities or
otherwise reallocating resource to the pecipients.
b) A capital grantee is a contribution or gift of cash or other assets restricted by the grantor for the
aquistions of or construction of fixed( capital) assets.
c) An operating grant is one that bis intended to finance operations or that may be used for either
operation or capital out lay at the direction of the grantee.
4) Charges for services: charges for srvice the government funds includes charges for goods and
service provided by a governmental fund to enterpise fund, individuals and organizations and
governments. A few of the many revenue items included in this category are court costs, special
police servece, social waste walk, and curve repairs, and tuition. The group of charges for
service revenue may be correlated with functional classification of expenditures.
5) Fines and Forfeits: revenue from fines and forfeits includes fines and penalities for commission
of statutory offense and for negligent of official duty forteitures of amount help as security
agains less or damage, or collection from bonds or sureties placed with the government for the
sme purpose and penalty any sort, except those levied on delinquent tax . Library fines are
included in this category. If desired, fines and forfeits may be titles of two accounts with in this
revenue classes, or they may sub grouped heading for more detailed break downs. Revenue of
this classification should be accrured to the extent practicable. In direct contract with general
property taxes neither rates not bases or volume may sub grouped heading for more detailed
breakdowns. Revenue of this classification should be accrued to the extent practicable. In
indirect contract with general property taxes neither rate nor bases or volume may
prederetmineed with any reasonalble dgree of accuracy for type of this of revenue.
6) Miscellameous Revenue: although the word miscellance is not informative and should be used
sparingly, iit uses as the title of revenue category is necessary.it(1) substitutes for other possible
service classes that might have rather slight and infrequent usage and (2) minimizes the need for
forcing some kinds of revenue in to source classification in which they do not generally
belong . while miscellancous revenue in t self represent a compromise, its existences aids in
sharing the meaning of others source classes. The heterogeneous nature of items served by the
title is indicated by the following listing items. Interst earning rates and royalties, sales and
compensation for loss of capital asset, contribution from public enterprises.
2.4 Internal control
Internal control was considered as acontrol measure taken an organizations to protect the assets
the organization from fraud. Theft misapproriation by employees. The committee of sponsoring
organizations report defines internal control as the process affected by an entitiys board of
directions, management and other perdonnel, designed to provide reasonable assurance,
regardin the achievements of objectives in the following categories.
Reliability of financial report
Compliance with applicable laws and regulations
Effectiveness and efficiency of operations.
2.4.1 Structure of internal control
According to Miens and other in their book principle of auditing , internal control structure
varies significantly from organization to the other. The elements of internal control are:
a) Control environment: The control enviroment of the over all set of factors designed to achieve
the organization policies and procedures. These control environments includes internal and
external factors includes managements philosophy and operating style and the external factor
includes law and regulations.
b) Control procedures: are designed to provide proper authorization of transactions and activity ,
appropriaate segregation of duties,adequate documntation and recording of transactions and
events, efective accountability for asset and proper valuation of recorde amounts.
c) Accounting system: To achieve the objective of internal control the accounting sytem must
function effectively to properly rescored, process, summarize and report transaction. An
I.
II.
III.
Chart of accounts
Amount of accounting plocies and flow chart depcting the established methods of processing
transactions.
CHAPTER-THREE
Finding and data analysis
III.1
Data collection procedures and methodology
Under this chapter the study mainly focuses on the techniques and analysis of data which are
collected from both primary and secondary sources.
The important primary data are colected through interview and discussion with manager and
personnnels of the revenue department by taking 6 samples from the total 10 employees of the
department as well as out of the burea the investigator selects randomly 5 tax payers in order to
generate information regarding the burea administration and implementation in assessing and
collecting the revenue from the society.
The necessary secondary data also collected through observation and assessing documents and
reports and other related provisions which are available in the bureau.
This finding and data analysis mainly designed to address or tom meet the following specific
objectives:
To identify and classify the types and sources of revenue
To identify the criteria that the burea follows to collect the revenue from the society.
To describe and examine the major impediments encountered in the implementation of TOT and
other taxes.
To identify the internal control system and mechanism used by the bureau
To know the commitment of the organization to accomplish tasks and duties based on the criteria
that are designed.
To identify the understanding of the society towards the payment of taxes and its importances.
Finally, to draw conclusions and possible recommendation to wards the improvement of revenue
collecting mechanism in order to generate adequate revenue.
III.2
To identify and classify the type and source of revenue
According to the interview conducted with the persons of the department, the type and sources
of governmental revenue are mainly categorized as tax non sources of revenue.
III.2.1 Tax revenue: Tax is finamcial charge or other levy imposed on individuals or legal entities by
the government. Accordingly, there are two category of governmental tax for sources of revenue
namely direct tax and indirect tax.
1.Direct tax: tax which are levied initally on individuals or households that suppose to bear
the burden. The direct taxes are sub divided in to 5 sub divisions.
a) Government employ income tax: this income tax is levied on the wage and
salary of governmental workers from what they earn monthly. Based on the proclamation
No286/2002, every person deriving monthly income from employment is liable to tax on that
income at the specified rate in scheduleA which contains six tax brackets. The employment
income tax is depicted below in table 3.1
Table3.1 Shows employment income tax rate in Ethiopia context 2006.
Employment
income
tax( per h)
Over birr
Tax rate( in
Deduction( in
%)
To birr
exempted
0
151
651
1401
2351
3551
>5000
150
650
1400
2350
3550
5000
10
15
20
25
30
35
15
47.5
117.5
235
412.5
662.5
b) Non governmental employ income tax: this type oftax gernerated from monthly
income of employees who are working in nongovernmental/private organizations.
The tax rates and was of computation is the same as what we have seen in table 3.1 this types of
direct tax has some advantages and disadvantages.
advantages
It is important when private investments are increased
It is easy o compute.
Disadvantages:
Non governmaental employ income tax is more fluctuates.
More or less non governmental empolyees are contractual and daily based workers, as a result
they are not subject to income tax.
This tax also discourages employees to work-mean that if an employ work with low income but
his/her earns above the exmpted amount, he/she is
Subjected to income tax,as aresult itself the tax discourages the individual to work.
It needs more acurate control: The non government organization may not give emphasis
regarding the employs number, monthly income and otehr related information in transferring to
the government revenue collection department. At this time tax evasion may happen.
C. Rental income tax: this type of income is a percentage from rent of property any
buildings these buildings which are rented for business operations and for residential are
indifferent in tax rate.
1. Building for business operation is charged at 30% of the income.
2. Building rented for residential is taxed at sheduleB which is shown below in table
Tax rate in
Deduction in
%
Over birr
0
1801
7801
16801
28201
42601
>60000
To birr
1800
7800
16800
28200
42600
60000
exempted
10
15
25
25
30
35
180
570
1410
2820
4950
7950
Source-tax declaration and provision available in the bureau in Ethiopia context 2006
E) Agricultural tax
Under this category the tax is imposed on indiduals and cooperatives who own a land for
agricultural use. According to the discssion and interview was made with the manager, this type
of tax is include the highest portion of the population in the woreda.
Even though, the involvement of the society is under this type is high, the amount generated
from them is low.
The way and the basis of computation is applied according to the guide lines of the regional
government of Tigray. These rule and bases of taxation are based on hectare their rates are listed
as follow.
Hectare
Fixed birr
0.1-0.5
20
0.51-1
35
1.1-2
70
2.1-3
90
The word as maximum tax payers are under the interval of 0.1 hectare to 2 hectare, as aresult
the mount is ranged frombirr 20 to 70 . This type of source of revvenue has some advantages
and disadvantages.
Advantage
No tax avoidance since the hectare of each and every individual is know
It easy to calculate and to compute.
Diasvantages
Fixed amount is charged measns there is no any considerations either the productivity of the
farmers increased or decreased in imposing the tax .
The amount they payis low
Difficult to collect from each and every individual.
No any consideeration when drouoghts and poverty occurs.
Indirect tax source can be defined as taxation on ggoods and service. These are paid when a
particular purchase of commodity or service are rendered. Thse source of revenue are clssified
in to four subdivisions.
A) Turn over tax(TOT): turn over tax would be on goods sold and services rendered by persons
not registered for VAT according to their annual taxable transaction under the total volume of
birr 500000. Currently tax payers under this categorized as levelB and levelC as per income
proclamation 286/02 are expected to collect the TOT.
As the interview and discussion was made with the tax assesors under the department of
revenue. There are a few number of levelC tax payers in turn over tax in the woreda. The turn
1.
2.
a.
b.
B. mineral resources tax: are sources revenue that are generates from individuals who are
sold some natural resources by extracting from the earth.
According to the interview the woreda generates these types of revenue from an individuals
who sales some stones for construction purpose.
C. Stamp duty: revenue from stamp duty is comes from contract made different and body,
collective agreements, and also from selling of stamp to individuals. The following are some
terminologies pertaining stamp duty.
Award- means decision made in writing rendered by arbitrator on reference made otherwise
than by order of court in the course of suit by parities to compromise, conciliation or arbitral
submission or other similar matters. Bond-includes any instrument, where by a person obliges
himself to pay money to another on condition that the obligation shall be void , if specific act is
performed or is not performed, as the case is or instrument attested to by a witness and not
payable to order or bear, whos a person obliges him to pay money to other. Contract of
employment means an agreement formed where a persons agrees directly and indirectly, to
perform work for a definite or infinite period or price work in return remuneration.
Intested earning
Rent royalties
Sales off
Compensation
For loss off
Caputal assets
Aperson who made payment should have any property to own or any service received
His/her income tax should be above exempted
Tax payers should have TIN( tax identification number) especially for TOT( turn over tax)
Computations and tax rates should be based on the guide lines of the regional federal
government.
The amount to be charged should be supported by different evidenceslike purchase invoiceand
selling invoices.
According discussion made with the personnel of the department, the bureau folows strictly
these criterias which are listed above other proclamations.
Agricultural taxes are first collected byb individuals who are elected from the kebele/ tabia and
then transfer to the revenue department with their receipts.
1.5 Problems encountered during the implementation of TOT and other revenue sources
According to the interview conducted with personnel who are taking as a sample by the
researcher. During to the interview conducted with personnel who are taking as sample by the
researcher. During the implementation of TOT collection procedures, there are different
problems the burea faced.
Among these some of them are listed as follows:
Miss matching the amounts which are assessed by the tax payer and by the experts of plan and
data group.
Unfavorable nature of TOT in assessing the right amonunt and getting an accurate evidence like
grain mill
Lack of well trained and experienced man power in assessing these turn over tax propertye and
efficiently.
Remoteness of the bureau from the business owners.
description
responses
frequenc
percentage
Low
y
4
67%
attitudes of the
Medium
33%
society
High
total
100%
What
is
the
towards
the payment of
tax
its
consequences
Source interview 2002
As the interview conducted with the respondents of the revenue department, they are presented
their opinion on the above table, which indicates the awareness of the society is low.
description
responses
frequenc
percentage
yes
y
1
20%
No
80%
total
100%
your income
Do you believe
yes
40%
no
60%
total
100%
pay
is
appropriate with
the
yes
40%
no
total
3
5
60%
100%
is
important to the
society
Source interview 2002
As in the table 3.4 showen the amount pay by the society to the government is not proportion
according to the 80% of the respondents.
The methods and system that are the organization follow to collect tax is not appropiate
according to 60% of the respondents.
While the investigator analysis the attitudes of the tax payers is low as the employees
anaswered in table 3.3.
CHAPTER FOUR
CONCLUSION AND RECOMMENDATION
4.1 CONCLUSION
Revenue is a vital instrument in an organization to finance the overall expenditure. Having
enough revenue to finance its expenditure is an indication of efficien of efficent and effectivev
revenue collection mechanism. As far as discussed in previous imbalance of revenue and
expenditure.
To forward such conclusion and recommendation, the investigator was taken reasonable data
and information which are collected from primary source through interview and discussion with
the respective personals, and by assessing some documents and reports which are available in
the bureau.
According the bureau has the following dtrengths and weakness:
4.1.1 Strength of the bureau
Some of the strengths of the bureau are listed follows:
The employees of the bureau have a good coordination and collaboration among them.
The bureau performs its activity according to the plan and procedure that are designed by higher
tax authority.
Its revenue is in its increasing stage or rate.
4.1.2. Weaknessof the bureau
The bureau has also some problem or weakness which is needed a remedial measurement.
The bureau has not manuals that provide standards fro measuring employees effieacy and
effectiveness against their performance.
The internal control of the burea is weak- there is un independent body that controls and provide
essential consultation, and to give remedial actions based on the performance of the employees.
In sufficient and in appropriate methods and procedure of revenue collection system
Low level of economics standareds and educational back ground of the society.
Lack of man power in quantity and quality.
Lack of investment based policy that helps to create a good environment for privet investors in
the woreda.
Under reporting of TOT(turn over tax)
4.2 Recommendation
By finding and analyzing the data, the investigator forwared some possible solution and
recommendation for the difference short comes that are appearing in the bureau. These obstacles
should be further investigated and remedial measures have to be taken as immediate as possible.
Unless such actions are taken, the revenue effectiveness and effiency may not improve
The following are the possible recommendations towards enhancing the revenue collection and
performance.
It is better when the bureau established clear standars that are used to measure the performance
and effectiveness of every employee.
The bureau has to hire an internal auditor to verify the compliance of rules and regulations with
actual activity of the employees , and to provide a constructive advices and consultations for
both to the management and to the employees.
Providing consulation programs and meeting to the society in order to increase the awareness of
the society in relation to importances of taxes to the public.
Encouraging investors and workers by providing tax incentives and exemptions so as to increase
the number of capital owners in the woreda.
The qualiy and quality of human resources should be given due emphasis since TOT and other
tax can be effectively implemented in the presence of well trained and sufficient quality of staffs
and also to assign employs in each of revenue area.
Designing appropriate techniques to control revenue source especially for TOT by preparing
receipt tickets that are to specify the amount of goods sold and sevices are rendered to inviduals
at specified price in order to increase the accuracy tax assessors in charging the right amount
turn over tax payers especially for grin mills.
The bureau should give promotion and demotion according to the performance of employees it
is difficult to conclude that the above remedial measures would solve the above problems
associated with revenue collection system But such measures would be contributing the
betterment revenue collection performance in terms of raising more revenue in the bureau.
Appendex
Interview questions relating to the employees of the organization
1.
2.
3.
4.
5.
6.
7.
8.
9.
responsibility.
What are the major problems encountered during the implementation revenue collection process
Does the organization apply the rules and regulation which forwarded by responsible authority.
What is the attitudes of the society to fulfilling their obligation
Is there any imbalance between the revenue and expenditure of the bureau
Is there any tax evasion and avoidance by the tax payer
If so what type of measures you take
Question for tax payers
Reference