Aasish Jaiswal

Citrix Windows Administrator

E-Mail: Aasish1.jaiswal@gmail.com
Contact: 316-202-8550

Professional Summary

Over 7+ Years of experience designing and implementing and managing Windows and Citrix Systems, Application
Packaging and Technical Support, VDI environment and VMware ESX.
Installation and upgrading of Citrix Presentation server 4.0, XenApp 4.5/5.0/6.0/6.5/7.6, XenDesktop 4/5/7.6, & Citrix
Client Tools with StoreFront. Administration of Citrix XenApp Farms, Citrix Provisioning Server Citrix XenServer.
Configuration of Citrix server policies, Load Management and Printers in the Farm.
Expertise in creating Citrix Streaming Profiles and Publishing Applications to users in Citrix XenApp 4.5/5.0/6.5/7.6.
Advanced-level proficiency in Active Directory, DNS, DHCP, Proxy, TCIP/IP, WINS, VISIO diagrams.
Provided Level II to Level 3 support as Citrix Engineer on Citrix, Windows, VMware, VDI administration and AppV 5.0.
Experience in administering Windows Terminal Server and Group Policy management.
Experience with client virtualization and application virtualization using App-V 5.0 packaging and SCCM, Citrix
integration, application deployment and provisioning.
Extensively worked in windows Active Directory (AD) environments from design to setup with architecture, maintenance,
technical writing, documentation, security assessments, vulnerability assessments or other related activities.
In-depth knowledge in dealing with Windows Registry and File Systems.
Provided support as Single point of contact for technical tower in front of computer management. Extensive experience
with troubleshooting Windows Installer (MSI) & Windows Installer Transforms (MST) installation and runtime errors.
Expertise in SQL Server, Microsoft Office SharePoint Server (MOSS2007).
Installation and Configuration of VMware ESX 5.1/VSphere 4.x.
Providing Comprehensive documentation for system builds and application migration on daily basis.
Expertise in configuring printers for Citrix in LAN/WAN user environments though Citrix policies.
Adept in installing, configuring and troubleshooting Citrix Secure Gateway, Clustering, Citrix Resource Manager,
Citrix Password Manager, Edge-Sight tools and good knowledge about Net-Scalar tools.
Working knowledge of CISCO 2500 Routers configuring ACLs, Routing, Firewall settings, managed Routing tables
and Cisco Switches for VLANs configuration.
Experience in installing applications and UAT with application owners and providing support for application Directors.
Analyze Citrix system performance, root cause problem determinations, capacity planning and preparation of reports.
Excellent inter-personal Communication skills, verbal/written and have high adaptability to changes in technology.

Technical Skills

Languages

XenApp- MPS 4, XenApp 4.5, 5, 6, 6.5 and 7.6 Citrix XenDesktop- 4, 5 and 7.6
Citrix, Storefront 7.6, Delivery Controller, Citrix XenServer-5.6 and 6, Citrix
Technologies- Secure Gateway, Provisioning Services, EdgeSight, NetScaler VPX
10, Citrix Application Interface Managers (AIMS).
DOS, Windows 2000 Server, Windows Server 2003/2008/2012, Windows NT 4
Server and Workstation, Windows XP/Vista/Windows 7/10 (Professional).
C, C++, C#, VB.

Web Technologies

HTML, DHTML, CSS, XML, IIS, AJAX, SharePoint Server 2007(MOSS 2007).

Protocols

TCP/IP, SNMP, IMAP, FTP, RDP, HTTPS.

Databases

SQL Server 2000/2005/2008, Oracle 10g.

Scripting Language

VBScript, Jscript, PowerShell.

Trouble Shooting Tools

Filemon, Regmon, Procmon, InCtrl & Depedency Walker.

Monitoring Tools

Splunk, Spectrum

Citrix
Operating System

Education
Bachelor of Science in Mechanical Engineering from Wichita State University, USA.

Aasish Jaiswal
Citrix Windows Administrator

E-Mail: Aasish1.jaiswal@gmail.com
Contact: 316-202-8550

Professional Experience
Home Depot, Atlanta, GA
Sr. Citrix Engineer

Aug 2014- Present

Responsibilities:
Highly proficient in configuring and administration of XenApp 5.0, XenApp 6.0, XenApp 6.5, XenApp 7.6, Access Gateway,
NetScaler 10.x, License Server 11.x, Web Interface 5.x/Storefront, Edge sight/Director, Load Manager and Streaming Profiler.
Remediating application front ends to launch Citrix XenApp 6.5/7.6 Application packaging/deploying and provisioning.
OS and App deployment using System Center Configuration Manager (SCCM), its design, implementation and troubleshooting.
Experience migrating and support applications from 34 bit to 64 bit and platform upgrades from XenApp 5.x to XenApp 6.5.
Manage core Citrix administration: - Farm management, troubleshooting, Citrix print management, Load balancing, Citrix client,
licensing, Web Interface, and server management. Used Citrix Application Interface Managers (AIMS) and App-V.
Participated in Program Management, migration process reviews, installing applications, User Acceptance testing (UAT) with
application owners, users and application support teams. Provides support for CHI Application owners and Application Directors.
Implementing and designing Citrix Secure Gateway, configuring Access Gateway, securing XenApp, STA and XML servers.
Advanced-level proficiency in Level II to Level 3 support on Citrix, VDI Administration, VMware and AppV on daily basis
resolving hardware and software issues, diagnostics, root cause analysis, Active Directory, DNS/DHCP, DFS, storage, printers.
Worked with Citrix XenServer to identify servers performance issues by analyzing through Edge sight XenApp summary report,
XenApp device summary report and performance counter reports and resolved the performance issues.
Worked on Citrix patching deployment on different environment. Migrated Citrix XenApp 6.5 to 7.6 and XenDesktop 5.6 to 7.8.
Installed and configured VMware ESX 5.1 and XenApp Edge sight client 5.3 on all Citrix servers; enabled mail alerts for (Host
down, ICA listener down, disk space, server load and for Citrix services).
Extensively used software packaging tools App-V sequencer and Installshield for application virtualization and application
streaming for clients on daily basis.
Monitoring Citrix farm alerts and enabled scheduled Citrix server reboots to ensure proper operations of support systems.
Configuring Citrix using toolsets performing tasks such as adding users, changing properties, changing GPOs, maintaining
Active Directory, creating desktops, creating images, Citrix policies and Citrix application streaming.
Citrix load balancing and load management using Load evaluators and Worker groups.
Used IT management practices and ITIL to manage and operate technical support following standards and processes.
Troubleshooting and scripting of Citrix, Windows, VDI and VMWare by high availability for 24x7x365 environment.
Root-cause analysis, executed break-fix activities and participated in Incidental and Problem Management process to implement
Continual Service Improvement.
Tuning of VDI environment, End User experience management, VISIO diagrams, configured XD (pervasive desktop) vs XA
(non-pervasive laptop) environments.
Worked with virtualization hypervisors and desktop virtualization brokers in Citrix, VMware ESX, vCenter, and Thin Clients.
Resource management, analyzing Citrix system performance, root cause problem determination and report generation.
Manage/implement redundant systems for Citrix disaster recovery, security of Citrix XenApp systems, applications and servers.
User administration, print management on Citrix and installed certificates for SSL access.
On boarding the Applications by creating profiles using Streaming Profiler and publishing applications on Citrix.
Design and configuration of Virtual servers on Citrix NetScaler for load balancing.
Use MS projects as prime scheduling and task tracking tool and perform migration scheduling and sequencing Citrix images.
Installing and Configuring Citrix Xen Desktop - XD 5Desktop Delivery Controller or XD 5 Broker.
Creating Xen Desktop Sites, Desktop Catalogs and Desktop groups and adding the desktops into it.
Generated adequate documentation to support migration of applications, communication of application migration progress
upward and outward on regular basis.
Environment: Citrix, XenApp 6.5/7.6, Storefront, NetScaler, Web Interface, VMware ESX Server, Virtual Center, EdgeSight, Load
Manager, XML Severs, Xen Desktop 4/5/7, ITIL environment, VDI environment.
DTCC, Dallas, TX.
Citrix Engineer

Jan 2014- Aug 2014

Aasish Jaiswal
Citrix Windows Administrator

E-Mail: Aasish1.jaiswal@gmail.com
Contact: 316-202-8550

Responsibilities:
Maintenance and troubleshooting of Citrix Server farm running 100+ physical & virtual Windows 2003 servers for production,
QA/Test and Disaster Recovery (DR) environment.
Support IIS, Citrix, MS, Application Support and troubleshooting in Citrix farm.
Windows 2003 Server administration & support / provisioning of Operating Systems / server patching.
Responsible for Microsoft Exchange, clustering, HA, design and upgrades.
Configuration and Implementation of new servers, power, networking and remote management.
Maintain the stability of all W2K3 active directory servers, W2K3 Exchange 2003 servers, application servers, core systems
support and Systems Disaster recovery plans.
Maintain Microsoft Exchange and Blackberry Enterprise Server Administration.
VERITAS Net Backup management and monitoring of the network backup/restore processes while ensuring data integrity and
business continuity.
Responsible for Design and implementation of Server Infrastructure technology. Thorough knowledge of Windows 2000/2003
Server, Active Directory, Group Policy, Scripting Technologies, OS builds and troubleshooting and Server Hardware expertise.
Prepare the environment for deployment of Windows Server 2008.
Work with AppV for application virtualization and application streaming of third party application to be used by the Clients.
Install individual and network printers, use remote Desktop connection and remote technical support applications for end users.
Implement Virtual Desktop environment including several components such as 10Gbps Cisco Enterprise Router with two 24 port
Gigabit Switches and 2 IBM 3650 Blade Servers connected 2TB NAS Sever with Firewall (Tested with Citrix) as I saved
company 40% Hardware Cost.
Upgrade NetScaler Gateway to latest firmware, setup load balancing, secure new sites, Citrix Access Gateway.
Administration and troubleshoot of published application in CITRIX.
Maintain detailed documentation and procedures for building, troubleshooting, installing, recovering, and supporting all Wintel
servers and applications.
Designed, planned and implemented Group Policy, delegation strategies and OU structure.
Full design and administration control of all Citrix XenApp Farms and NetScaler network appliances.
Manage user accounts, groups, print queues and controlling access rights using Active Directory.
Responsible for managing Citrix Server 4.0 and configuring Citrix clients.
Installed, configured, performed troubleshooting and deployed SP1 for Windows 2003 Servers and Windows 2008.
Perform day-to-day administration functions, backup and restoration, file server maintenance.
Support all remote offices and home-based users using NetMeeting, VNC and Cisco VPN.
Installed and configure HP SIM 5.1 SP1 for all HP servers and set all alerts with monitoring capabilities.
Installed and configure Web Jet admin utilities for all HP printers.
Environment: Citrix, Windows server 2000/2003, NetScaler, Cisco, VNC.
Choice Hotels, Phoenix, AZ.
Citrix Windows Administrator

Jan 2013 Dec 2013

Responsibilities:
Administration & Managing of Citrix Presentation server 4.0, 4.5, XenApp 5.0, 6.0, 6.5 & 7.6.
Migrated two Citrix Farms from 4.5 to 5.0 and 4.5 to 6.5 successfully.
Installed and configured Edgesight Server 5.3.
Configured Alerting in Edgesight of the Citrix Farms Monitoring.
Generating Monthly Citrix Usage reports from Edgesight for Clients.
Downloading & Installing Citrix XenApp Hot fixes Rollup Pack updates when required.
Continuously monitoring system and farm performance & doing daily Health Checks.
Installing & configuring Print Servers and Network Printers.
Installed & Configured Citrix Web Interface for new farm and implementing Citrix policies through GPO.
Monitoring Resource manager alerts and reports generation from report center and generate logging reports when required.
Experience in Installation manager and publishing applications on Citrix.

Aasish Jaiswal
Citrix Windows Administrator

E-Mail: Aasish1.jaiswal@gmail.com
Contact: 316-202-8550

Troubleshooting of Citrix servers and user issues.

Event log checking on the servers and console related for troubleshooting.
Configured Scheduled Reboot for all Citrix, XenApp servers and perform Health checks on servers.
Performing local and roaming cached user profiles deletion when needed.
Fixing issues when IMA failing and Server not accepting Citrix connections.
Performing wide testing in application migration and new application deployment on compatibility issues.
Troubleshooting Citrix based problems to Identify Root cause analysis for SEV 1 & SEV 2 tickets.
Generating Citrix farm weekly summary report. Configuring and implementing Citrix policy.
Performing Software upgrade and installing new software's and plugins.
Event log checking on the servers and console related to troubleshooting.
Administration of Windows 2003, 2008 server, Active Directory.
Implementing DHCP, DNS, IIS (FTP, HTTP), WINS, RIS, and ADS. Implementing of TCP/IP in Network environments.
Creating & Managing Users, Groups, Organization Units & Group Polices.
Maintaining & Designing the LAN Setup of Windows 2003 Administration.
Taking Backup & Restore files through tape drives & different media drives.
Troubleshooting various Network problems and desktop problems.
Environment: Citrix XenApp 6.0, Windows 2008 Edgesight, DHCP, TCP/IP.
Rutgers University, Scotch Plains, NJ
Technical Support Engineer

April 2009 Dec 2012

Responsibilities:
Managed almost 800 Windows Servers at Data Centre, Disaster Recovery Site and other distributed locations with a diverse
flavor including IBM X-Series 336, 306, 346, 365 and IBM Blade Centre HS 20 Servers.
Responsible for administering and supporting 350 Citrix server environment on Windows Server 2003/2008.
Responsible for Terminal server builds and Citrix XenApp server deployments in both Physical and virtual environments.
Certify home grown and third party applications to run in windows 2003 / 2008 Terminal server environment.
Supporting in-house application management in Citrix environment through Citrix Streaming.
Troubleshoot various issues related to Citrix resource manager, Printers etc.
Monitor Citrix servers health using Citrix EdgeSight, implement Citrix Rollup Pack and Feature Packs as per recommendation.
Managing 3000Lenovo desktops and laptops installed with Windows XP and Windows 7 at distributed remote locations,
Operations Centre, Data Centre and Disaster Site.
Installation and Management of Active Directory (AD), Domain Name Services (DNS), Dynamic Host Configuration Protocol
(DHCP), Windows Server Update Service (WSUS), VMware, Citrix, Antivirus, NAGIOS.
Implementation of ADS Group Policies as per security policies and hardening via GPMC and start up login scripts as per the
Security Compliance.
Patching of Servers and Desktops using Microsoft Windows Server Update Services (WSUS).
Managing Antivirus Services using Trend micro Antivirus Control Manager, Office scan server & office scan client.
Installation and maintenance of local, network and wireless printers.
Backup and Recovery - Configuration and Maintenance. Hardening of Windows Servers and desktops per Security Compliance.
Environment: Windows server 2003/2008, Active directory, Citrix, VMware, Data Centre