Veolia Water North America Operating Services Contract With DeKalb County Ga: 14-902766 - Management Advisory Services

Operating Services, LLC
101 W. Washington Street, Suite 1400 East

Indianapolis, Indiana 46204
Attn: David Gadis, Executive Vice President
Phone: 317- 917- 3734

Fax: 317- 917- 3718
Email: david. gqqijs

adis(a-)veoliawaterna. com
Contract No. 1 of 4
CERTIFICATE OF LIABILITY INSURANCE

THIS CERTIFICATE IS ISSUED AS
a osz4;4
n""'
MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS :UPON. THE CERTIFICATE. HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW.
THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER( S), AUTHORIZED
xAIAEPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER,
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy( ies) must be endorsed. If SUBROGATION IS WAIVED, subject to
the terms and conditions of.the policy, certain policies may require an endorsement. Astatementon this certificate does not confer rights; to the
PRODUCERMarsh USA, Inc.

540 W, Madison Street
CHlcagd, IL 60661
Attn: WmfipC rPequest@marsh.com I Fax', 212- 948 -5053

ACE American Insurance Company
Illinois Union Insurance Geri
INSUREDVenial Water North America Operating
N/ A
Services, LLC
101 West Washington Street, Suite 1400

Indianapolis, IN 46204.
COVERAGES
CERTIFICATE NUMBER:
CHI- 004847133 -02
REVISION NUMBER::6
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED. TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD
INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,
EXCLUSIONSAND CONDITIONSOF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
INS
ADOLSUBR
TYPE OF INSURANCE
Um
POLICY NUMBER
HDO G27329950 .
GENERAL LIABILITY
POLICY EFF
POLIcYEMP
gdmnaowYYyl
UMMIDDIYYYYI
101 -01 -2014
LIMITS
101 -01 -2015
CLAIMS
MADE" X
OCC JR
PERSONAL
GENL AGGREGATE LIMIT APPLIES PER
PRO -
POLICY
jISAH0881661A
01 -01 -2014
SCHEDULED
AUTOS
1
HIRED AUTOS
i_
If
S
S
Per accitleniJ
LIABILITY
EACH OCCURRENCE
AGGREGATE _
ENN
WLR 047&77878 AOS )
07- 01 -201te )
01- 09 -2016
SCF 047677866 WI
Oi -01 -2014
01 - 01 -2015
WGSiATU
O'T.HI
TORY LIMIL$
YIN
N (( )
N/ A
c ^,
1, 000,000
E L EACH ACCIDENT $
In
ELDISEA9E EA EMPLOYEES
under
DESCRIPTION OF OPERATIONS below
1000000
15
PROPERTY DAMAGE
COMPENSATION '
ANY PROPRIETOR/ PARTNER6XECUTIVE

Z
IN, [
1000,000
i BODILY INJURY ( Reraca dent)
N OWNED
NOAUTOS
OCCUR
AND EMPLOYERS'
PRODUCTS- COMPIOPAGO $
RETENTION$
DEB
W
WORKERS
1, 000, 000
Ea_aggd.; rt1_. $
EXCESS L
ADV UNDO v $
GENERAL AGGREGATE '',$
BODILY INJURY ( Per person}
UMBRELLA
1, 000,000
GGMBINED SINGLE LIMIT
I01 -01 - 2015
ANY AUTO
ALL
OS
AUTOS
10 000
L00
AUTOMOBILE LIABILITY
1, 000, 000
Mm EXP tAny one
X
X
1, 000, 000
EACH OCCURRENCE $
DAMAGE TO RENTED
occ
COMMERCIAL GENERAL LIABILITY )
E L. DISEASE - POLICY LIMIT $
GOnGaetors' Pollufion and
iGOO 627269096901
Professional Liability
i CPL SIR = $ 250,000
107 -01 -2013
107 -01 -2016
Each Occurrence
1, 000, 000
1000000
1, 000,000
Prof Line SIR = $ 1, 000, 000
DESCRIPTION OF OPERATIONS t LOCATIONS I VEHICLES ( Attach ACORD 101, Additional Remarks Schedule, if mom space is required)
Re. Contract No. 143027669 RFP No. 13- 500275
DeKalb County, Georgia and itsnificers are included as additional insured ( except workerAcompereason and professonal liability) where required by written contract. Behar ofinubrogatron is applicable where
required by written Contract..
DeNalb County, Georgia

Director of Purchasing & Contracting
THE
The MaloolCenier, 2nd Floor
ACCORDANCE WITH THE POLICY PROVISIONS,
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
EXPIRATION
DATE
THEREOF,
NOTICE
WILL
BE DELIVERED
IN
1300 CommerceDrive
Decatur. GA 30030
AUTHORIZED REPI
at Marsh USA Inc.
vttAnn.n:cxcas
@ 1988- 2010 ACORD CORPORATION. All rights reserved.
ACORD 25 ( 2010105)
The ACORD name and logo are registered marks of ACORD
AGENCY CUSTOMER ID: 902131

LOC #:
Chicago
NAMED INSURER
Veolia Water North America Operating
Services, LLC
Marsh USA, Inc:
101 West Washington Street, Suite 1400
POLICY NUMBER
Indianapolis, IN 46204
CARRIER
NAIL CODE
EFFECTIVE DATE:
The ACORD name .and logo are registered marks. of ACORD
MI
M
DeKalb County
July 19, 2013
FROM:
Department of Purchasing and Contracting, DeKalb County, Georgia
BRUEMMORM
Request for Proposal No, 13- 500275, Management Advisory Services in DeKalb County, Georgia,
is hereby amended as follows:
1. The Mandatory Pre- Proposal Conference Agenda and Sign -in sheets from the Pre- Proposal
Conference held on July 16, 2013, are attached.
2.
All other conditions remain in full force and effect.
3. All proposers under this Request for Proposals are kindly requested to acknowledge receipt of
this Addendum in original only.
Addendum No. 1 to RFP No. 13- 500275
Management Advisory Services in DeKalb County, Georgia

Page 1 oft
ACKNOWLEDGMENT
SEXEM
The Above Addendurn is hereby acknowledged:
Veolia Water North America Operating Services, LLC
NAME OF PROPOSER
Executive Vice President
SIgnature)
Addendum No. I to RFP No, 13- 500275

Page 2 of 2
Title)
August 7, 2013
TO:
ALL PROPOSERS UNDER REQUEST FOR PROPOSALS NO. 13- 500275
FROM:
Department of Purchasing and Contracting, DeKalb County, Georgia

ADDENDUM NO. 2
Request for Proposals No. 13- 500275, Management Advisory Services in DeKalb County,
Georgia, is hereby amended as follows:
1. The following listed questions and answers are provided for your information:
Question A:
On page 2 item G of the FTP a reference is made to the contractor selected
for this contract will not be eligible to participate in engineering or capital
projects being conducted by DWM separate from this contract. Does this
apply to firms that are currently subcontractors on engineering projects or
that would be in future procurements a subcontractor on engineering or
capital projects?
Answer A:
Question B:
The reference does not apply to subcontractors,
Section LC Can the County elaborate on the extent ofinvolvement the

selected contractor will have with DeKalb DWM management?
Answer B:
The Department of Watershed Management anticipates being involved with

interfacing with the selected contractor during the life of the project from
cradle to the grave." This includes project management, data and
information acquisitions, alternatives consideration and decision making to

the current management of operation and services related to the department,
Question C:
Section LC Can the County elaborate on the extent of involvement the

selected contractor will have with DeKalb DWM management?
Answer C:
See answer to question " b" above.

Page I of 3
YB: kc
Question D:
Section III.A.4.a. v --The County requests the contractor to review business

processes such as " purchasing, billing, customer service, process control;
and others as appropriate ". Can the county identify how many additional
processes may be included in scope?
Answer D:
The additional processes will include administration, planning, operations;

maintenance and capital programs.
Question :Et
Section III.A.G, b. ii - What is the expected timeline for the implementation?
Answer E:
There is no specific timeline for the implementation. Implementation will
occur following the study and recommendation phase to be completed by the

Contractor.
Question F:
At the mandatory bidders' conference, the County indicated that it has

commissioned multiple reports or studies of the Department of Watershed
Management in recent years. Would the County please consider providing

these reports to prospective bidders?
Answer F:
NO,
Question G:
Does the County have a preferred timeline for each phase and for the project
Answer G:
See answer to question " e" above.
overall?
question Ht
We were not able to make the meeting this morning can I still apply for this
proposal.
Answer Ii:
Question 1:
No. The pre- proposal meeting was mandatory. Only Contractors present at
the meeting will be able to submit proposals.
We do not see current organization charts for the County government or the
Department of Watershed Management on the website: Can you please post
Answer I:
both organizations' charts on the Purchasing website.

The Organizational Charts are included posted as Attachment
to this
addendum.
Question .l:
Can we assume Addendum 2 will also include a response to the question
asked in the pre -bid meeting about whether sub -contractors who have
current contracts for capital or engineering with the County will be able to
participate in RFP No. 13- 500275- RFP? Also asked was whether a subcontractor selected for this RFP would be precluded from future capital or
Answer J:
engineering work.
See answer to question " a" above.

Page 2 of 3
Question K:
My firm will be acting as a prime on this RFP response, but one of our team
mates is an LSBF and a prime on an A/E contract with the County and a
subcontractor on the Project Management project, Based on staternerit G on
page 2 in the RTP are they able to work with me on our response? I would
hate that their efforts in coining up with an innovative response prohibits
them from working on future work with the county.
Answer K:
2.
The fimi will be eligible to be utilized as an LSBE.
All other conditions remain in full force and effect.
3. All proposers under this Request for Proposals are kindly requested to acknowledgereceipt of
this Addendum in original only.
Date
August 12, 2013
The Above Addendum is hereby acknowledged:

NAME OF PROPOSER)
knatmne)_
Management Advisory Services in DcKalb County, Georgia
Page 3 of 3
Title)
Re nest for Pronosals: DeKalb County Government requests qualified individuals and firms
Contractors") that can provide Management Advisory Services in DeKalb County, Georgia
RFP No. 13- 500275).
on
website,
Requests
for
are
available
DeKalb
Proposals
County' s
httn:llwww.dekalbcountvLya, eyovIvurchasinz/oc- ffir current bids. html For a copy of the Request
for Proposals, please contact: DeKalb County Department of Purchasing and Contracting, The
Maloof Second Floor, 1300 Commerce Drive, Decatur, Georgia 30030 ( telephone, number 404-
371- 2707). Proposals will be received at the above address until 3: 00 p.m, on August 13, 2013.
A mandatory ore-nroposat conference will beheld at 11: 00 a.m. on the 16th day of July, 2013
at the Clark Harrison Building, Conference Room A, 330 West Ponce de Leon Avenue,
Decatur, Georgia 30030. Responders are required to attend and participate in the mandatory
pre-proposal conference. Failure to attend the mandatory pre-proposal conference will be cause
for rejection of your proposal. For information regarding the pre- proposal conference, please
contact Kimberly Chambers at ( 404) 371- 3641 or email: kchambers& dekalbco uma, ci v.
Questions: All questions concerning the project shall be submitted to the Director of the
Department of Purchasing and Contracting, The Maloof Center, Second Floor, 1300 Commerce
Drive, Decatur, Georgia 30030, in writing no later than close of business on July 23, 2013,
Questions received by the Director of the Department of Purchasing and Contracting after this
date will not receive a response.
Addenda:
All addenda issued for this project may be found on DeKalb County' s welasite,
httv:llwww,dekalbcountEga.goiLIpurchasingloc
-thr
current bidy. html.
Local Small Business Enterprise Program:
It is the objective of the Chief Executive Officer and Board of Commissioners of DeKalb
County to provide maximum practicable opportunity for all businesses to participate in the
performance of government contracts, including Local Small Business Enterprises ( LSBE),
Minority Business Enterprises ( MBE) and Women Business Enterprises ( WBE). The County' s
Schedule of Local Small Business Enterprise Participation, Minority Business Enterprise and
Women Business Enterprise Opportunity Tracking Form ( Exhibit A) and Letter of Intent to
Perform as a Subcontractor or Provide Materials or Services ( Exhibit B) are included in the
Invitation to Bid, along with sample report forms ( Exhibit C), The current DeKalb County List
of Certified Vendors is included as Exhibit D. For details relative to DeKalb County' s Local
Small
Business
Enterprise
Ordinance,
contact
the
Contract
Compliance
Division
at
contract@dekalbcountyga. gov or 404. 371. 4795,

Preferred Employees
Contractors, subcontractors, and independent contractors bidding on this contract will be

encouraged by DeKalb County to have 25% or more of their labor forces for this project consist
of Preferred Employees selected from the First Source Registry. The First Source Registry has
Preferred Employees trained by U. S. Department of Labor registered apprenticeship programs
and other partners.
For information on Preferred Employees, please contact the DeKalb County Workforce
Department by telephone at 404- 687- 3428 or in person at 320 Church Street, Decatur, GA
30030.
Business License
Responders shall submit with their proposal, a copy of their valid company business license. If
the Responders is a Georgia corporation, Responders shall submit a valid county or city business
license. If the Responders is not a Georgia corporation, Responders shall submit a certificate of
authority to transact business in the state of Georgia and a copy of their valid business license
issued by their home jurisdiction. If Responders holds a professional certification which is
licensed by the state of Georgia, then Responders shall submit a copy of their valid professional
license. Any license submitted in response to this requirement shall be maintained by the
Responders for the duration of the contract.
The County reserves the right to reject any and all proposals, to waive informalities, and to
readvertise.
This 3rd day of July; 2013:
DEKALB COUNTY, GEORGIA
By
in L, Walton, CPPB
reotor and Chief Paocurernent Officer

Department of Purchasing and Contracting
AGREEMENT FOR PROFESSIONAL SERVICES
THIS AGREEMENT made as of this
day of _,
20_, (
hereinafter called the
execution date") by and between DEKALB COUNTY, a political subdivision of the State of
Georgia ( hereinafter referred to as the " County"), and Veolia Water North America Operating
Services, LLC, a Limited Liability Company organized and existing under the laws of the State of
Delaware, with offices in Fulton County, Georgia ( hereinafter referred to as " Contractor"),
shall
constitute the terms and conditions under which the Contractor shall provide Management Advisory
Services in DeKalb County, Georgia.

WITNESSETH:
That for and in consideration of the mutual covenants and agreements
herein set forth, the County and the Contractor hereby agree as follows:
The Contractor shall commence the Work under this Agreement within Ten ( 10) days
from the acknowledgement of receipt of the Notice to Proceed. Contractor shall fully complete
the Work within Fourteen Hundred Sixty ( 1460) days including the acknowledgement of receipt
of the Notice to Proceed, The Contract Time may be extended only by Change Order approved
and executed by the DeKalb County Chief Executive Officer or his/her designee and the
Contractor in accordance with the terms of this Contract.
The Contractor shall commence the Work under this Contract within ten ( 10) days from the
execution date. As required by O. C. G. A 36-60- 13, this Contract shall ( i) terminate without further
obligation on the part of the County each and every December 3 I' t, as required by O.C. G. A.
36 -60-
13, as amended, unless terminated earlier in accordance with the termination provisions of this
Contract; ( ii) automatically renew on each January I",
unless terminated in accordance with the
termination provisions of this Contract; and ( iii) terminate absolutely, with no further renewals, on
December 31, 2018, unless extended by Change Order adopted and approved by the DeKalb County
Governing Authority and the Contractor in accordance with the terms of this Contract.
ARTICLE 111. PAYMENT
As full payment for the faithful performance of this Contract, the County shall pay the
Contractor, the Contract Price, which is an amount not to exceed Three Million Four Hundred
Fifteen Thousand Nine Hundred and Ten Dollars ($ 3,415, 910: 00), unless changed by written
Change Order in accordance with the terms of this Contract. The term " Chime Order" includes the
term " amendment" and shall mean a written order authorizing a change in the Work,, and an
adjustment in Contract Price to Contractor or the Contract Term, as adopted and approved by the
Contractor and the DeKalb County Governing Authority, or the Chief Executive Officer, if exempted
from Governing Authority adoption and approval in accordance with the express terms of this
Contract. The Chief Executive Officer or his /her designee shall have the authority to approve and
execute a Change Order lowering the Contract Price or increasing the Contract Price so long as the
amount of each Change Order increasing the Contract Price does not exceed twenty thousand dollars
20,000.00) or ten percent ( 101x) ofthe Contract Price, whichever is less. Any other increase of the
Contract Price shall be by Change Order adopted and approved by the DcKalb County Governing
Authority and the Contractor in accordance with the terms of this Contract. Amounts paid to the
Contractor shall comply with and not exceed Attachment A, the Contractor' s Cost Proposal,
consisting of 2 page(s) attached hereto and incorporated herein by reference. Payment is to be made
no later than thirty (30) days after submittal of undisputed invoice.
Invoice(s) must be submitted as follows:
A. Original invoice(s) must be submitted to:
DeKalb County, Georgia

Accounting Services
Annex Building
1300 Commerce Drive
Decatur, Georgia 30030
B. A copy of the invoice(s) must be submitted for

Office of the CEO

The MaloofBuilding
1300 Commerce Drive; 6`h Floor
C. A copy of the invoice( s) must be submitted with completed Prime Contractor .LSBE
Local Small Business Enterprise) Utilization Report and LSBE Sub -Contractor Report
to:
Contract Compliance Division
DeKalb County Purchasing& Contracting

1300 Commerce Drive, 2nd Floor
The Contractor agrees to provide all ManagementAdvisory Services in accordance with the
County' s Request for Proposals ( RFP) No. 13- 500275 for Management Advisory Services, attached
hereto as Appendix 1 and incorporated herein by reference, and the Contractor' s response thereto,
attached hereto as Appendix ] l and incorporated herein by reference.

The Contractor' s services shall include all things, personnel, and materials necessary to
accomplish specific projects authorized by the County. Specific Work Authorizations will have
precedence over any interpretation within the Contract.
A Accuracy of Work. The Contractor shall be responsible for the accuracy of the Work and
any error and/ or omission made by the Contractor in any phase of the Work under this Agreement.
B.
Additional Work. The County shall in no way be held liable for any work performed under
this section which has not first been approved in writing by the County in the manner required by
applicable law and/ or the terms of this Contract. The County may at any time order changes within
the scope of the Work without invalidating the Contract upon seven ( 7) days written notice to the
Contractor. The Contractor shall proceed with the performance of any changes in the Work so
ordered by the County unless such change entitles the Contractor to a change in Contract Price,
and /or Contract Term, in which event the Contractor shall give the County written notice thereof
within fifteen ( 15) days after the receipt of the ordered change, and the Contractor shall not execute
such changes until it receives an executed Change Order from the County.
No extra cost or
extension of time shall be allowed unless approved by the County and authorized by execution of a
Change Order.
The parties' execution of any Change Girder constitutes a final settlement of all
matters relating to the change in the Work which is the subject of the Change Girder. The County
shall not be liable for payment for any work performed under this section which has not first been
approved in writing by the County in the manner required by applicable law and /or the terms of this
Contract.
C. Ownership of Documents. All documents, including drawings, estimates, specifications,

and data are and remain the property of the County. The Contractor agrees that the County may
reuse any and all plans, specifications, drawings, estimates, or any other data or documents described
herein in its sole discretion without first obtaining permission of the Contractor and without any
payment of any monies to the Contractor therefore. However, any reuse of the documents by the
County on a different site shall be at its risk and the Contractor shall have no liability where such
documents are reused.
D. Successors and Assigns. The Contractor agrees it shall not sublet, assign, transfer, pledge,
convey, sell, or otherwise dispose of the whole or any part of this Contract or his right, title; or
interest therein to any person, firm, or corporation without the previous written consent of the
County. If the County consents to any such assignment or transfer;, then the Contractor binds itself,
its partners, successors and assigns to all covenants of this Contract. Nothing contained in this
Contract shall create; nor be interpreted to create privity; or any other relationship whatsoever,
between the County and any person, or entity or than Contractor.
E. Reviews and Acce t

ante. Work performed by the Contractor shall be subject to review and
acceptance in stages as required by the County. Acceptance shall not relieve the Contractor of its
professional obligation to correct, at his own expense, any errors in the Work.
F.
Termination of Agreement:
The Contractor understands and agrees that the -date of the
beginning of Work, rate of progress, and time for completion of the Work are essential conditions of
this Contract. The County may, for its own convenience and at its sole option; without cause and
without prejudice to any other right or remedy of County, elect to terminate the Contract by
delivering to the Contractor, at the address listed in the Notices article of this Contract, a written
notice of termination specifying the effective date of termination. Such notice shall be delivered to
Contractor at least thirty ( 30) days ,prior to the effective date of termination. If Contractor' s services
are terminated by the County, the termination will not affect any rights or remedies of the County
then existing or which may thereafter accrue against Contractor or its surety. In case of termination
of this Contract before completion of the Work, Contractor will be paid only for the portion of the
Work satisfactorily performed through the effective date of termination as determined by the County.
Neither party shall be entitled to recover lost profits, special, consequential or punitive damages,
attorney' s fees or costs from the other party to this Contract for any reason whatsoever.
This
Contract shall not be deemed to provide any third -party with any remedy, claim, right of action, or
other right. The parties' obligations pursuant to this Section :shall survive any acceptance of Work,
or termination or expiration of this Contract.
G. Indemnification Agreement. The Contractor shall be responsible from the execution date
or from the time of the beginning of the Work, whichever shall be the earlier, for all injury or damage
ofany kind resultingfrom the Work, to persons or property, including employees and property of the
County. The Contractor shall exonerate, indemnify, and save harmless the County, its elected
4
officials, officers, employees, agents and servants, hereinafter collectively referred to in this Section
as " the County Indemnitees," from and against all claims or actions based upon or arising out of any
damage or injury ( including without limitation any injury or death to persons and any damage to
property) caused by or sustained in connection with the performance of this Contractor by conditions
created thereby or arising out of or any way connected with Work performed under this Contract, as
well as all expenses incidental to the defense of any such claims, litigation, and actions.
Furthermore, Contractor shall assume and pay for, without cost to the County Indemnitees; the
defense of any and all claims; litigation; and actions suffered through any act or omission of the
Contractor, or any Subcontractor; or anyone directly or indirectly employed by or under the
supervision of any of them. Notwithstanding any language or provision in this Contract, Contractor
shall not be required to indemnify any County Indemnitee against clahns, actions, or expenses based
upon or arising out of the County Indemnitee' s sole negligence.. As between the County Indemnitees
and the Contractor as the other party, the Contractor shall assume responsibility and liability for any
damage, loss, or injury, including death, of any kind or nature whatever to person or property,
resulting from any kind of claim made by Contractor' s employees, agents, vendors. Suppliers or
Subcontractors caused by or resulting from the performance of Work under this Contract, or caused
by or resulting from any error, omission, or the negligent or intentional act of the Contractor,
vendors, Suppliers, or Subcontractors, or any of their officers, agents, servants, or employees. The
Contractor shall defend, indemnify, and hold harmless the Countyfndemnitces from and against any
and all claims, loss; damage, charge, or expense to which they or any of them may be put or
subjected by reason ofany such damage, loss, or injury. The Contractor expressly agrees to provide a
full and complete defense against any claims brought or actions filed against the County Indemnitees,
where such claim or action involves, in whole or in part, the subject of the indemnity contained in
this Contract, whether such claims or actions are rightfully or wrongfully brought or tiled. The
County has the sole discretion to choose the counsel who will provide the defense. No provision of
this Contract and nothing herein shall be construed as creating any individual or personal liability on
the part of any elected official, officer, employee, agent or servant of the County, nor shall the
Contract be construed as giving any rights or benefits hereunder to anyone other than the parties to
this Contract.. The parties' obligations pursuant to this Section shall survive any acceptance of Work,
H. Insurance. The Contractor shall furnish the following along with the Agreement documents
sent to the County for execution.
1.
Certi,6cates of Insurance in companies doing business in Georgia and acceptable to
the County covering:

statutory Workers' Compensation Insurance, or proof that Contractor is not
a)
required to provide such coverage under State law;

b)
Professional Liability Insurance on the Contractor' s services in this

Agreement with limit of $1, 000,000;
Commercial General Liability Insurance covering all operations with
c)
combined single limit of $1; 000,000;

d)
Comprehensive Automobile Liability Insurance with form coverage for all

owned, non -owned and hired vehicles with combined single limit of
500, 000.
Umbrella or Excess Insurance is acceptable to meet the minimum limits
e)
whenever there is an insurer licensed to do business in Georgia which is
providing at least the first $ 100, 000 of primary coverage;

2.
Certificates of Insurance must be executed in accordance with the following

provisions:
a)
Certificates to contain policy number, policy limits, and policy expiration

date of all policies: issued in accordance with this Agreement;
b;)
Certificates to contain the location and operations to which
the insurance
applies;
c)
Certificates
to
contain
Contractor' s
protective
coverage
for
any
subcontractor' s operations;
d)
Certificates to contain Contractor' s contractual liability insurance coverage;
e)
Certificates are to be issued to:

The Maloof Center, 2nd Floor
1300 Commerce Drive
Decatur; Georgia 30030
3.
The Contractor shall be wholly responsible for securing certificates of insurance
coverage as set forth above from all subcontractors who are engaged in this work.
4. The Contractor agrees to carry statutory Workers' Compensation Insurance and to

have all subcontractors likewise carry statutory Workers' Compensation Insurance.
5.
Contractor agrees to waive all rights of subrogation and other rights of recovery
against the County and its officers and shall cause each Subcontractor to waive all rights
of subrogation for all coverage.
6.
Failure of the County to demand such certificate or other evidence of full compliance
with these insurance requirements or failure of the County to identify a deficiency from
evidence provided will not be construed as a waiver of the Contractor' s obligation to
maintain such coverage. Contractor understands and agrees that the purchase of insurance in
no way limits the liability of the Contractor.

7. Certificates shall state that the policy or policies shall not expire, be cancelled or altered
without at least sixty ( 60) days prior written notice to the County. Policies and Certificates of
Insurance listing the County and its officers as additional insureds ( except for workers'
compensation insurance) shall Conform to all terms and conditions ( including coverage of the
indemnification and hold harmless agreement) contained in this Contract.
If the County shall so request, the Contractor will furnish the County for its inspection
and approval such policies of insurance with all endorsements, or confirmed specimens
thereof certified by the insurance company to be true and correct copies. Contractor shall be
responsible and have the financial wherewithal to cover any deductibles or retentions
included on the certificate of insurance.
I.
Georgia Laws Govern. The laws of the State of Georgia shall govern the construction of this
Contract without regard for conflicts of laws. Should any provision of this Contract require judicial
interpretation, it is agreed that the court interpreting or construing the same shall not apply a
presumption that the terms hereof shall be more strictly construed against one party, by reason of the
rule of construction, that a document is to be construed more strictly against the party who itself or
through its agent prepared same; it being agreed that the agents of all parties have participated in the
preparation hereof, and all parties have had an adequate opportunity to consult with legal counsel. In
interpreting this Contract in its entirety, the printed provisions of this Contract, and any additions
written or typed hereon, shall be given equal weight, and there shall be no inference by operation of
law or otherwise; that any provision of this Contract; shall be construed .against either party hereto.
J.
Venue.
This Agreement shall be deemed to have been made and performed in DeKalb
County; Georgia,
For the purposes of venue, all suits or causes of action arising out of this
Agreement shall be brought in the courts of.DeKalb County, Georgia.

K. Contractor and Subcontractor Evidence of Compliance; Federal Work Authorization.
Pursuant to O. C. G. A. 1370 -41,
the County cannot enter into a contract for the physical
performance of services unless the Contractor, its Subcontractor( s) and sub- subcontractor( s); as that
term is defined by state law, register and participate in the Federal Work Authorization Program to
verify specific information on all new employees. Contractor certifies that it has complied and will
continue to comply throughout the Contract Term with O. C.G. A. 13 -10 -91 and any related and
applicable Georgia Department of Labor Rule. Contractor agrees to sign an affidavit: evidencing its
compliance with O. C.G, A. 13- 10 -91.
The signed affidavit is attached to this Contract as
Attachment B. Contractor. agrees that in the event it employs or contracts with any Subcontractor(s)
in connection with this Contract, Contractor will secure from each Subcontractor an affidavit that
certifies the Subcontractor' s current and continuing compliance with O. CG.A. 13 -10 -91 throughout
the ContractTerm. Any signed Subcontractor affidavit(s) obtained in connection with this Contract
shall be attached hereto as Attachment C. Each Subcontractor agrees that in the -event :it employs or
contracts with any sub- subcontractor(s), each Subcontractor will secure from each sub -subcontractor
an affidavit that certifies the sub- subcontractor' s current and continuing compliance with O, C. G. A.
13 - 10 -91 throughout the Contract Term.
Any signed sub -subcontractor affidavits) obtained in
connection with this Contract shall be attached hereto as Attachment D.
L. County Representative.
The County may designate a representative through whom the
Contractor will contact the County. In the event of such designation, said representative shall be
consulted and his written recommendation obtained before any request for extra work is presented to
the County. Payments to the Contractor shall be made only upon itemized bill submitted to and
approved by said representative.
M. Contractor' s Status. The Contractor will supervise and direct tile Work, including the Work
of all Subcontractors. Only persons skilled in the type of work which they are to perform shall be
employed.
The Contractor shall, at all times, maintain discipline and good order among his
employees, and shall not employ any unfit person or persons or anyone unskilled in the work
assigned him. The relationship between the County and the Contractor shall be that of owner and
independent contractor. Other than the consideration set forth herein, the Contractor, its officers,
agents, servants, employees and any Subcontractors shall not be entitled to any County employee
benefits including, but not limited to social security, insurance, paid annual leave, sick leave,
worker's compensation, free parking or retirement benefits. All services provided by Contractor shall
be by employees of Contractor or its Subcontractors and subject to supervision by Contractor. No

officer or employee of Contractor or any Subcontractor shall be deemed an officer or employee of
the County.
Personnel policies, tax responsibilities, social security payments, health : insurances
employee benefits and other administrative policies, procedures or requirements applicable to the
Work or services rendered under this Contract shall be those ofthe Contractor, not the County.
N. Georgia Open Records Act. Contractor will be expected to comply with the applicable
provisions of the Georgia Open Records. Act, O. C.G.A. 50 -18 -70 et seq.
O. First Source Jobs Ordinance and Preferred Employees. The Contractor is required to comply
with the DeKalb County First Source Jobs Ordinance, Code of DeKalb County as Revised 1988,
section 2 -231 et seq., and among other things, is required to make a good faith effort to hire DeKalb
County residents for at least fifty percent 50% of alljobs created by an Eligible Project, as that term
is defined in the First Source Ordinance, using the First Source Registry.
Contractors,
subcontractors, and independent contractors bidding on this contract will be encouraged by DeKalb
County to have 25 % or more of their labor forces for this project consist of Preferred Employees
selected from the First Source Registry. The First Source Registry has Preferred Employees trained
by U.S. Department of Labor registered apprenticeship programs and other partners. For information
on Preferred Employees, please contact the DeKalb CountyWorkforce Development by telephone at
404 -687- 3400or in person at 774 Jordan Lane, Building #4, Decatur, GA 30033:
P. Business License. Contractor shall submit a copy of its current, valid business license with
this Contract. if the Contractor is a Georgia corporation, Contractor shall submit a valid county or
city business license. If Contractor is a joint venture, Contractor shall submit valid business licenses
for each member of the joint venture. Ifthe Contractor is not a Georgia corporation, Contractor shall
submit certificate of authority to transact business in the state of Georgia and a copy of its current;
valid business license issued by its home jurisdiction. If Contractor holds a professional license, then
Contractor shall submit a copy of the valid professional license. Failure to provide the business
license, certificate of authority, or professional license required by this section, may result in the
Contract being terminated. Contractor shall ensure that any insurance, license, permit or certificate
submitted in response to the County' s RFP or as part ofthe Contract shall be current and valid when
submitted, and shall remain valid, current and maintained in good standing for the Contract Term.
Q. Sole Agreement. This Contract constitutes the sole contract between the County and the
Contractor, The terms, conditions, and requirements of this Contract may not be modified, except by
Change Order. No verbal agreement or conversation with any officer, agent, or employee of the
County, either before or after the execution of the Contract, shall affect or modify any of the terms or
obligations herein contained. No representations, oral or written, shall be binding on the parties
unless expressly incorporated herein. No Change Order shall be enforceable unless approved by
official action of the County as provided by law or in this Contract.
R, Attachments and Appendices. This Contract includes the following Attachments and
9
Appendices all of which are incorporated herein by reference:
Attachment A, Contractor' s Cost
Proposal; Appendix 1,
County' s RFP; Appendix 11, Contractor' s Response; Attachment F3,
Contractor' s
Attachment
Affidavit;
C,
Subcontractor' s
Affidavit(s);
Attachment
D,
Sub-
subcontractor' s Affidavit(s),; and Attachment E; Certificate of Corporate Authority or Joint Venture

Certificate.
S. Severability: If any provision of this Contract or the application thereof to any person or
circumstance shall to any extent be held invalid, then the remainder of this Contract or the
application of such provision to persons or circumstances; other than those as to which it is held
invalid, shall not be affected thereby, and each provision of this Contract shall be valid and enforced
to the fullest extent permitted by law.
1'. Notices.
Any notice or consent required to be given by or on behalf of any party hereto to
any other party hereto shall be in writing and shall be sent to the County' s Chief Executive Officer
and the Executive Assistant or to the Contractor or his authorized representative on the work site by
a) registered or certified United States mail, return receipt requested, postage prepaid, ( b) personal
delivery, or ( c) overnight courier service. All notices sent to the addresses listed below shall be
binding unless said address is changed in writing no less than fourteen days before such notice is
sent.
Future changes in address shall be effective upon written notice being given by the Contractor
to the County' s Executive Assistant or by the County to the Contractor' s authorized representative
via certified .first class U. S. mail, return receipt requested. Such notices will be addressed as follows:
If to the County:
Chief' Executive Officer
The MaloofAuditorium
1300 Commerce Drive
6' h Floor
Decatur, GA 30030
and
Executive Assistant
1300 Commerce Drive

With a copy to:
Director ofthe Department of Purchasing and Contracting

1300 Commerce Drive, 2' d Floor
With a copy to:
Director of the Finance Department
1300 Commerce Drive, 3`d Floor

If to the Contractor:

101 W. Washington Street, Suite 1400 East
Indianapolis, Indiana 46204
With a copy to:

Department of Watershed Management
1580 Roadhaven Drive
Stone Mountain, Georgia 30083
U. Counterparts. This Contract may be executed in several counterparts, each of which shall be
deemed an original, and all such counterparts together shall constitute one and the same Contract.
V. Controlling Provisions. The Contract for this Project shall govern the Work. If any portion
of the Contract shall be in conflict with any other- portion, the various documents comprising the
Contract shall govern in the following order of precedence:
Contract, Change Orders or
modifications issued after execution of the Contract; the provisions of the County' s RFP; and the
Contractor' s Response thereto.
SIGNATURES CONTINUE ON NEXT PAGE]
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed in
three counterparts, each to be considered as an original by their authorized representative:
VEOLIA WATER NORTH AM]
OPERATING
VI f S, LLC
DEICALB COUNTY, GEORGIA
By:
William DiCroce
Name ( Typed or Printed)

Vice President
Title
93- 0929498
Federal Tax I.D. Number
February 6, 2014
11
Date
r"i
NOTARIZED:
BARBARA H. SANDERS, CCC

Clerk of the Chief Executive Officer
and Board of Commissioners of
Subscribed and Sworn before m on this the

6th
NOTAR
My C
ay of
ebruary
20 1_ 4
PUBLI
mis) gn Ex ires,
IN
A oTAOdIL, \ y
Contractor' s Cost Proposal
Attachment A.
Cost Proposal
RFP No. 13- 500275

A. Base Compensation
For the performance of the Work the County will pay Contractor a base compensation in the original and
each renewal term of the Agreement as follows:
Table A Fixed Fee

Year
Calendar Start
ompensation
Year
Year
Year
Jan 1,
Jan 1,
Jan 1,
Jan 1,
2014
2015
2016
2017
483, 091
720, 909
772; 979
Years
Jan 1,
12018
Study
0
Program Mgmt
706, 511
366,209
366, 209
B. Performance Compensation
1) In addition to the base compensation, Contractor may earn performance compensation pursuant to
the terms of this section.
2) As used in this section:
Business Case" means a plan providing the cost to implement for both the County and
Contractor; schedule for actions, capital required, changes in procedure, obstacles, expected
benefits, and savings, revenue or Key Performance Indicator ( KPI) measurement.
Improvement Initiative" means a plan to implement a change, documented by a Business Case,

that will result in improved service, Lower operating or capital cost, or incremental new revenues;
Key Performance Indicator" ( KPI) means a non -financial metric or benchmark of performance;
Lump Sum Payment" means: ( a) a negotiated amount paid to achieve an agreed KPI, a
milestone payment in a plan to achieve a final KPI. or alum attributable to Contractor' s share of
Shared Revenue or Shared Savings; and ( b) at the conclusion of each renewal term, a single
payment in the amount of the base compensation set forth in Table A for that term multiplied by
the percent increase. if any, in the Consumer Price Index, All Urban Consumers, for Atlanta,
Georgia for the prior year, as reported by the United States Department of Labor Bureau of
Labor Statistics;
Performance Order" means an approved Improvement Initiative, agreed KPIs, and a schedule for
monthly Lump Sum Payments attributable to such Improvement Initiative or otherwise payable,
which may include payments in multiple contract years;
Shared Revenues means new revenues generated by an Improvement Initiative over
specified
time versus a baseline of revenues, net of any County costs as documented in a Business Case;
and
Shared Savings" means savings generated by an Improvement Initiative over a specified time
versus abaseline of costs, net of any County costs as documented in a Business Case
3) Steering Committee.
The Work will be overseen by a joint committee of Contractor senior
managers, Department of Watershed Management ( DWM) senior managers to be appointed by the

County, and such other County personnel as the Board of Commissioners may designate. The Steering
Committee will meet regularly ( with an initial target of at least twice per month) to receive progress
reports from the Contractor' s Program Management team, discuss the findings and analyses to date,
make recommendations or take actions to aid in the program' s implementation, and to approve
Improvement Initiatives. Once presented, the Steering Committee will consider each submitted
Improvement Initiative and will either approve, reject, or modify such Improvement Initiative within 30
days. Improvement Initiatives approved by the Steering Committee, the Contractor, and the Director
of DWM will constitute Performance Orders. Neither the Steering Committee nor the Director of
DWM shall unreasonably withhold approval of proposed Improvement Initiatives.

4) Lump Sum Payments for achieving service improvements identified through KPls, Shared Savings,
Shared revenues, or combinations thereof will be negotiated individually and included in Performance
Orders. Scheduled Lump Suns Payments payable in any year of the Agreement shall not exceed a
multiple of 10 times the total base compensation set forth for Year 1 of the Agreement in Table A (the
Not-To- Exceed Amount").
Unless otherwise agreed in Performance Orders, hump Sum Payments
attributable to Shared Savings and Shared Revenues shall be calculated as follows: the County shall
retain 50% of Shared Savings and Shared Revenues, and the Contractor shall receive 50% of Shared
Savings and Shared Revenues. No Improvement Initiative will be implemented that is not anticipated to
generate Lump Sum Payments. Lump Sum Payments shall be calculated and invoiced by Contractor on
a monthly basis as provided in a Performance Order.
C. Final Payment Notwithstanding any other term of the Agreement, if the Agreement is terminated in
any calendar year before the conclusion of the fourth renewal term, other than a termination for cause,
including default or negligence of Contractor, and any payments under any Performance Order are not
completed according to its terms, there shall be due and owing to the Contractor for that calendar year an
additional payment consisting of the unpaid direct costs incurred by the Contractor during the tern of the
Agreement: and its renewals for the implementation of the corresponding. hnprovement Initiative, and the
following percentage of the amount provided by the terns of each such Performance Order, net of such
direct costs, not paid prior to termination:
Final Payment after Year 1: 50%

LV4 a
Contractor Affidavit under O. C. G. A. 13- 10- 91
By executing this affidavit, the undersigned Contractor verifies its compliance with O. C.G.A.
13- 10- 91, stating affirmatively that the individual, firm or corporation which is engaged in the
physical performance of services on behalf of DEKALB COUNTY has registered with, is
authorized to use and uses the federal work authorization program commonly known as E- Verify,
or any subsequent replacement program, in accordance with the applicable provisions and deadlines
established in O. C. G. A. 13- 10 -91. Furthermore, the undersigned Contractor will continue to use
the federal work authorization program throughout the Contract Tenn and the undersigned
Contractor will contract for the physical performance of services in satisfaction of such contract
only with Subcontractors who present an affidavit to the Contractor with the information required
by O. C. G.A. 13- 10- 91.
Contractor hereby attests that its federal work authorization user
identification number and date of authorization are as follows:
Federal Work Authorization User Identification Number
6C+ bVfd
Date of Authorization

Name of Contractor
Management Advisory Services

Name of Project

Name of Public Employer
I hereby declare nder penalty of perjury that the foregoing is true and correct.
J
Exequo'J- aAq",
20 M in ) , (
city), it (
state),
Officer or Agent
Name and Title of Authorized Officer or Agent
9M
3 \
r < :
2 . /,\
ATTACHMENT C
Subcontractor Affidavit under O.C. G.A. 13 -10 -91
By executing this affidavit, the undersigned Subcontractor verifies its compliance with O.C.G.A. 1310- 91, stating affirmatively that the individual, firm or corporation which is engaged in the physical
name of Contractor) on behalf
performance of services under a contract
of DEKALB COUNTY, GEORGIA has registered with, is authorized to use and uses the federal work
authorization program commonly known as E- Verify, or any subsequent replacement program, in accordance
with the applicable provisions and deadlines established in O.C. G.A. 13- 10 -91. Furthermore, the
undersigned ; Subcontractor will continue to use the federal work authorization program throughout the
contract period and the undersigned subcontractor will contract for the physical performance of services in
satisfaction of such contract only with sub- subcontractors who present an affidavit to the Subcontractor with
the information required by O.C.G. A. 13- 10 -91. Additionally, the undersigned Subcontractor will forward
notice of the receipt of an affidavit from a sub -subcontractor to the Contractor within five business days of
receipt: If the undersigned Subcontractor receives notice that a sub- subcontractor has received an affidavit
from any other contracted sub -subcontractor, the undersigned Subcontractor must forward, within five
business days of receipt, a copy of the notice to the Contractor. Subcontractor hereby attests that its federal
work authorization user identification mmmber and date of authorization are as follows:
L( _ - _
F zvir Name of Subcontractor
Management AdvisoryServices
Name of Project

I hereby declare under penalty of perjury that the foregoing is true and correct.
Executedon.' 4 ^=!kV' _?
By .
201
in
6e:- (
city) d/ 0. {
statej
Signature of Authorized Officer or Agent
Albert G. Edvmcrds
Printed Name and
e o Aut tnze
c}
Officer or Agent
Subscribed and Sworn before me on this the

20 Vq
day of
e44
S MON4
ARYPUBLIC
My Commission Expires:
t \
27f
ATTACHMENT E
CERTIFICATE OF CORPORATE RESOLUTION
JUL.
t.
eI94
d Z zwlYm
VHh
LLb
IN-
NJ I t14
Z3
MR
This CAmliflowtoofFormstion ( this " V-
rate',) is Ning emuted as of tho 45* day of
July, 2004 for the purpose of fmnixig-a Amiled labi Jity,

, eb,'mp any putr&omit
to the PelswaJpe
JC
skis pride sfgned, being duty authoOted to #
euts 4n4' ffi "
R .0 IIfi date,:
hereby
ccrtiiy as fbllows;
I
lVattio The -fisrdo of ft litaitdd iiaxiility coziiliariy is Vs oiia Wttt#r North Au Wnu
Oporatins. smvicca, uc Oho " Company
M WrKE SS`WHMWF, the
dgly.olmouted -this Cortifiedtoof Forination
as of tho day and ycar first,sbovowritten.
Frank E, r)ioki&, Jr, Authoril .. Pews
PHNIOMIXI
HARRIET SMITH WINDSOR,
SECRETARY OF STATE OF THE STATE OF
DELAWARE Do HEREBY CERTIFY THAT THE ATTACHED IS A TRUE AND

CORRECT COPY OF TITS CERTIFICATE OF FORMATION OF " VEOTIA WATER
NORTH AMERICA OPERATING SERVICES,
TA9 SIXTH DAY OF JULY, A. D.
LLC" FILED XX THIS OFFICE 09
2004, AT 2: 55 O' CLOCK P. M.
PAVIA
Harriet Smith Windsor, Secretary of Saxe

2102102
8100V
AUTHENTICATION,- 3215339
DATE:
07- 06- 04
JUL,
b.
r4
e ^ l4t*' M
VH[ LLLb
INU
state of DP-2a aLC
Sec
to y Of state
Divisim of CbxpnreU
Dalivvsed 02: 55 PM 0710612004

F=
02: 55 PM 0710612004
MZV 040494878 -
2102102 =
ii
11
Ccrd& o-,is 'Teolia.
21)
i.
3)
4)
The name QfOLOIiMitCd IWItY COIOPMY,-diSdf6rffi
t6 Ceftifitate ()t
r0hraonis "Voolia-NVataXorM.Am-,dckopemftg SoMoos, LLt:"
I IN 1. 1
VdAmmuil"
tal gt-- e
1.!
0!.,
0.
Ili
It'
jae '
W- 4
t ,
ft- -
1 .
of
Harriet Smith Windsor, Secreraq of State

AUTRENTICATZON:
P.
321.5339
t*
CERTIFICATE OF ASSISTANT SECRETARY

OF
III Jil 11, 11
4,
4: 7111711; n3q
The undersigned; Kathleen Lynch; Assistant Secretary of Veolia Water North America
Operating Services, LLC, a Delaware limited liability company ( the " Company " );does hereby
certffy that William DiCroce is the duly elected and acting Vice President of the Company and in
such capacity is authorized to execute the following document:
CONTRACT
MANAGEMENT ADVISORY
BETWEEN DEKALB COONTY, GEORGIA
J.
IN WITNESS WHEREOF, I have hereunto set my hand and affixed the seal of the
Company this 2e' day of January, 2044.
Kathleen Lynl Assistant Secretary

SEAL

OF
VEOLIA WATER NORTH AMERICA OPERATING SERVICES,_LLC
The undersigned, Kathleen Lynch, Assistant Secretary of Veolia Water North America
Operating Services, LLC, a Delaware limited liability company ( the " Company "), does hereby
delegate authority to attest to William DiCroce' s signature on the following document to Lindsey
Sands:
CONTRACT
MANAGEMENT ADVISORY
BETWEEN DEKALB COUNTY,
s-
AND
IN WITNESS WHEREOF, I have hereunto set my hand and affixed the seal of the
Company this 2e day of January, 2014.
Kathleen Lyn
SEAL
Assistant Secretary
The County' s Request for

Proposals ( RFP) No. 13- 500275"
APPENDIXI
IRMIN
IM
Bid Due Date & Time:
August 13, 2013 at 3: 00 p.m. EST
Location:

The Maloof Center
1300 Commerce Drive, 2" d Floor

Contract Administrator:
Kimberly Chambers, MBA

Email: kciiambemLiT. dekalbeountyga,gov
Phone: ( 404) 371- 3641
July 3, 2013
FOR
MANAGEMENT ADVISORY SERVICES
DEKALB COUNTY, GEORGIA
DeKalh County Government (" the County") requests qualified individuals

C' Contractors") that can provide a study of the Department of Watershed Management.
1,
or
firms
INTRODUCTION
A.
DeKalb County, Georgia, through its Department of Watershed Management,

C' DWTX') provides water and wastewater services to a population of approximately
700,000 residents through its system of water treatment and distribution, customer
service and wastewater collection, transmission and treatment. DeKalb County is
located in the Atlanta metropolitan region, and encompasses about 270 square miles.
B.
The County is seeking a contractor that can provide services for carrying out a study
of the utility administration, planning, operations, maintenance and capital programs.
This study will also include a review of the Comity Finance Department activities,
which provide the customer service, billing and collection aspects for the Department
of Watershed Management,
Once the study is completed and accepted by the
County, the contractor is expected to assist the County with implementation. The
contractor will be able to assist the County to facilitate knowledge transfer and help
the DWM establish the foundation for long term optimization and enhanced
performance. These services will be known as Management Advisory Services,
C.
The successful contractor will have experience managing and operating large
municipal
water
and
wastewater
utilities.
The contractor should be able to
demonstrate the capability to support management, assure continued operations and

I
implement ongoing programs and solutions to advance the operations and capital
programs to support the DWM' s mission to provide environmental leadership. The
scope of work will include assistance with policy development, program design and
reliable DWM services.
D.
Additionally, through this procurement, the County is also seeking a contractor that
has the experience to be able to identify, evaluate and recommend improvements to
the DWM' s operations as described in this solicitation ( the Study Phase) After the
study phase has been completed, the contractor will assist the DWM implement the
approved recommendations ( the Implementation Phase) that will result in operational
enhancements
that
will
reduce
the
overall
cost
of
operations
and/ or
enhance
performance or compliance ( the Implementation Phase).
E.
The County intends to select one contractor to provide the Management Advisory
Services.
F.
It is the intent of the County that the selected contractor shall have a vested interest
in the successful implementation ofthe organizational, operational and programmatic
improvements; therefore, compensation for the Management Advisory Services will

include some form of performance-based compensation to be determined at a later
date.
G:
The County and DWM are engaged, or in the process of procuring a number of
engineering and capital projects. The contractor selected for the contract resulting
from this solicitation will not be eligible to participate in engineering or capital
projects being conducted by the DWM separate from this contract.
H.
The County is currently undertaking a search for a full-time Director of Watershed

Management with the qualifications and experience in leading utilities of a similar
size and complexity. It is expected that this search will be conducted over an
extended period of up to a year.
A. Procurement Objectives
1. The County is requesting proposals from a qualified individual or contractor to

provide a study of the utility followed by assistance in implementing changes.
This scope will also include the County' s Finance Department billing and
collection services. The results of these services are to be changes to the DWM
that address long-term organizational and operational challenges. The County

2
would like from these efforts improvements in service delivery, better control of
expenses and potential to generate new revenue.
2. The County intends these services to be conducted in a practical and hands-on

manner in collaboration with the DWM staff in which the organization,
operational practices, staffing, and management approaches are assessed and

prioritized ( Table
1. 1
DWM Organizations Structure). Clearly defined
improvements shall be identified that will impact the effectiveness of the DWM
and achieve measurable cost savings.
B. Requested Management and Operational Assistance Services

I.
Management Services
The Management Advisory Services will include supervisory-level staff or

subject matter experts with the requisite qualifications and experience in their
respective areas of responsibility including, for example, treatment plant

operations, collection, distribution, customer service, and maintenance. These
experts will assist in the identification and implementation of approved cost
reductions and operational enhancements as described in the following

paragraphs.
It is not expected that the contractor will replace any existing
DWM staff, but will work with the DWM staff to achieve the long-term goals
described in the Procurement Objectives ( Section 11, A- 1).
1 Cost Reduction and Operational Improvements Study Phase

a. Upon commencement of the services, the Contractor will conduct a thorough
review of the DWM' s organizational structure, operations, revenues, and
expenditures; and identify specific opportunities to realize overall cost

reduction including the net combination of increased revenue and reduced
operating costs.
li. The Contractor will observe, evaluate and assess DWM operations, take all
actions necessary to fully understand and evaluate the DWM' s operations,

and identify potential operational enhancements that can be implemented to
achieve the objectives described in the Procurement Objective ( Section 11,
A- t).
The Contractor shall also provide resources ( including all advisory
services, technical resources, knowledge and expertise necessary) to the
DWM to help implement the approved enhancements.

Examples of specific areas of the organizational structure to be assessed
may include, but are not limited to:

is
ii.
Operating and maintenance practices

Operating revenues and expenditures
iii.
Organizational structure, including DWM staffing and experience

levels. Describe your experience within last five (5) years.
Provide three ( 3) project references for projects similar to this
project in size and scope,
iv.
DWM work load requirements
V,
Compensation structure, job descriptions, and responsibilities
vi.
Interrelationship of DWM within the county government,

including level of independence ( e.g., funding sources,
interdepartmental
support,
procurement
procedures,
and
employment)
c. Based on the assessment activities during the Study Phase, the Contractor
will
provide
proposed
cost
reduction
and
operational
enhancement
initiatives that will specify estimated cost reductions and performance

measure targets to be achieved by the County. The proposed cost reduction
initiatives will include performance- based compensation structures and to be
based on the achievement of the agreed-upon initiatives.
3.
Implementation Phase
Upon review of the proposed cost reduction strategies from the Study Phase, the
County and Contractor will negotiate specific cost reduction targets and
performance measure targets to be achieved including time frames for
completion, as well as the specific compensation structure. Compensation for
the implementation phase will be weighted heavily towards performance-based
compensation. The County recognizes that a detailed and binding compensation

approach cannot be determined prior to completion of the Study Phase;
however, as described in Attachment B of this RFP, the Cost Proposal will be
required to set forth the approaches to compensation structures that the
Contractor is willing to accept,

C. Completion Schedules
The resulting contract shall be a one ( 1) year agreement with four (4) possible one year
renewals agreementfrom the date of the Notice to Proceed,
El
rU119MURMEND
Contractors are required to submit their proposals in the following formate

7%
GNIN
FagKM &
IA' 0" aIty ff I#
jup M W#I
1.
Contents
The Contractor shall furnish the County all such information and data required
as part of this REP. The Proposal shall be organized using the following outline
elements:
a.
Cover Page
b,
Transmittal Letter
c.
Technical Proposal
Executive Summary
ii. Project Approach for Identification and Improvement Opportunities

ill. Experience and Qualifications
iv
Project Experience
v,
Organizational Structure
2. Table of Contents and Transmittal Letter 2 gages

A table of contents should outline in sequential order the major elements and
sections
of the technical proposal.
All pages of the technical proposal,
including enclosures, must be clearly and consecutively numbered and

correspond to the table of contents.
The letter transmitting the Proposal shall include, but is not limited to, the
identification of the team member contractors and a designated point of contact,
including name, address, telephone number, fax number, and email address of
one ( 1) individual to whom all correspondence regarding the proposal will be
directed.
3. Executive Sgmfflaa =5-pages

Provide a brief summary describing the Contractor' s approach to performing the
Management Advisory Services requested in this RFP, including;

a.
A brief overview history of the Contractor' s background and experience
providing similar services;
c.
Proposed study approach, including approach to identifying improvement

opportunities;
d.
Overview of the approach to implementation services; and
e.
Other information which the Contractor deems appropriate.
A . Project AVnroaeh for Identification and Improvement Opportunities
The Project Approach must sufficiently describe the Contractor' s approach to

providing the Management Advisory Services and to meeting the requirements
of this RFP to allow for evaluation. The Project Approach shall describe the
approach for:
a.
Cost Reduction and Improvement Study Phase:

The Contractor shall describe its approach to the Study including
engagement with DWM management and staff to achieve the DWM
objective to improve the DWM' s operational efficiency, its long-term

organizational readiness and management and skills development. The
approach should include any proposed activities the Contractor will

employ to:
i.
Establish a common understanding and reference of DWM

strengths, weaknesses, opportunities and threats, and identify
potential
modifications to
consistent with
the
present organizational
the objectives
described
structure
in the Procurement
Objectives ( Section 11, A- 1).
ii.
Develop an objective comparison of the DWM' s organizational

performance
to
industry
best
practices
that
provide
for
measurement of future improvements. Examples of organizational
performance areas include DWM vision, recognition by governing

body of DWM vision, policies and priorities, and integration of
policies into DWM operations.
iii.
Evaluate staff performance and effect performance improvements

where required,
iv.
V.
Evaluate revenue and expenses.
Business processes such as purchasing, billing, customer service,

process control, and others as appropriate.
vi.
Develop a DWM management and operational improvement plan

that defines the specific improvements to be implemented over the
contract term and objective measurements that will be used to

establish the progress towards meetings these objectives.
vii.
Develop specific performance measures that will be used in

determining the Contractor' s performance- based compensation,
which may include business operations, and DWM operations and
maintenance performance.
b.
Cost Reduction and Improvement Implementation Phase
The County recognizes that implementation activities will depend

in
part
on
enhancement
the
specific
initiatives
cost
reduction
recommended
and
and
performance
the
County' s
acceptance of them. The Contractor should; however, describe the

6
general
approach
that
will
be
used
to
assure
effective
e0lv
implementation
of
the
cost
reductions
and
operational
enhancements.
ii.
The Contractor should describe the means and methods it will use
to effectively implement the recommended changes to the utility

administration,
planning, operations, maintenance and capital

programs. The approach should describe the types of performance
measures or key performance indicators that will be used to

measure progress and effectiveness of improvements.
iii.
In describing its approach to each of the key service areas

identified above, the Contractor is encouraged to describe the
approach in the technical proposal to staffing, the resources to be

made available, including staffing, technology, or other tools as
applicable, specific roles and activities of Contractor staff, and the
schedule for completion as appropriate.
5.
OrganizatLonaLStructure
The Contractor shall provide sufficient information to enable the County to

understand the organizational structure of the Contractor,
At a minimum, each
Contractor shall:
a.
b.
Identify the corporate entity that will execute the Management Advisory
Services. Identify whether the Contractor is structured as a corporation,
Limited Liability Company, general partnership, joint venture, limited
partnership or other form of organization,
Provide a corporate organizational chart showing the hierarchy of
responsibility with lines identifying the participants ( key project team

individuals, and key sub-consultants, if applicable) who will be
responsible for major elements of the Management Advisory Services.

C.
List any subsidiary/affiliate company in the same entity, the nature of the
relationship, and the location of the subsidiary or affiliate offices.

6. - Qualifications
It is the responsibility of the Contractor to demonstrate its qualifications through its

submittal, including the experience relative to the Management Advisory Services. At
a minimum, the Contractor shall provide the following information to demonstrate
their technical qualifications relative to the Management Advisory Services:
a.
Water and Wastewater utility management: The Contractor shall provide
a summary of its overall experience in the management of water and
wastewater utilities including collection system, distribution system,
treatment and pumping, and billing and customer service. Describe in
greater detail projects most similar to the Management Advisory Services.

7
b.
At a minimum, Contractor must have managed directly or provided

operational guidance to 2 utility organizations of at least 54 million gallon
per day ( mgd) of treatment capacity and have served a community of at

least 500, 000 persons.
c.
The Contractor shall provide a description of a minimum of five ( 5)
directly relevant projects that clearly demonstrate the Contractor' s

experience with implementing operational improvements and cost
reductions for facilities and services of similar size, scope, and complexity
to the Management Advisory Services. No more than 10 projects should
be included in the submittal.
d.
Contractors shall provide references for the County to contact regarding

services proposed.
C.
Relevant
project information must
include
complete identification
including:
1.
Client name, location, type of facilities including capacity, extent

of collection
and distribution
systems, name and
contact
information for a client representative;

ii.
Description
of work
completed,
savings realized,
role
of
Contractor or project team member, and any technical or other

challenges associated with performance of the Contractor' s work.
f.
The Contractor shall complete the Cost Proposal Form, Attachment C and
provide the qualifications of key staff assigned to the Project. Information
shall include the role in providing the Management Advisory Services;

length of time practicing in the provision ofthese types of services and
familiarity with the types of facilities and services provided by the DWM.
Resumes of key staff should be limited to two pages per person.
Provide the following; information: Are you a DeKalb County Firm? Yes/No.
A. Local Small Business Enterprise Ordinance
It is the objective of the Chief Executive Officer and Board of Commissioners of
DeKalb County to provide maximum practicable opportunity for all businesses to

participate in the performance of government contracts, including Local Small
Business Enterprises ( LSBE), Minority Business Enterprises ( MBE) and Women
Business Enterprises ( WBE). See Attachment -C of this RFP. The County' s Schedule
ofLocal Small Business Enterprise Participation; Minority Business Enterprise and
Women Business Enterprise Opportunity Tracking Form (.Exhibit A) and :Letter of

Intent to Perform as a Subcontractor or Provide Materials or Services ( Exhibit B) are
included in the Request for Proposal (RFP), along with sample report forms ( Exhibit
Q. The currentDeKalb' County List of Certified Vendors is included as Exhibit D.
For details relative to DeKalb County' s Local Small Business Enterprise Ordinance,
contact the Contract Compliance Division at contractaa,dekalbcoum a.aov or
404. 371. 4795.
In order for a Proposal to be considered, it is mandatory that the Schedule of Local
Small Business Enterprise Participation, Minority Business Enterprise and Women

Business Enterprise Opportunity Tracking Form ( Exhibit A) and Letter of Intent to
Perform as a Subcontractor or Provide Materials or Services ( Exhibit B) be
completed and submitted with contractor' s proposal.
111
All qualifying contractors and subcontractors performing work with DeKalb County,
Georgia must register and participate in the federal work authorization program to
verify the work eligibility information of new employees. Successful contractor(s)

shall be required to register and participate in the federal work authorization program
which is a part of Attachment D, Sample County Contract. In order for a Proposal to
be considered, it is mandatory that the Bidder Affidavit, Attachment E, be completed

and submitted with bidder' s proposal.
C. Cost Proposal
The cost proposal must be submitted in a separate, sealed envelope with the
Contractor' s name, RFP No. 13- 500275 and Management Advisory Services for
proposals clearly identified on the outside of the envelope.
t#TI* 7f#
COSTPROPOSAL,
The following evaluation criteria will be used as the basis for the evaluation of proposals.
The criteria are listed in order of importance. (Do not include weighting or scoring for each
criteria.)
a.
Technical Proposal
i.
Executive Summary
ii.
Project Approach for Identification and Improvement Opportunities
iii. Experience and Qualifications

iv Organizational Structure
v.
Project Experience
vi. Qualifications
b.
Cost Proposal
c.
Interview
d.
LSBE Participation
V.
CONTRACT ADMINISTRATION
A.
Standard CountyContract
The attached sample contract is the County' s standard contract document ( see
Attachment D), which specifically outlines the contractual responsibilities. All
contractors should thoroughly review the document prior to submitting a proposal.
Any proposed revisions to the terms or language of this document must be submitted
in writing with the contractor' s response to the request for proposals, Since proposed
revisions may result in a proposal being rejected if the revisions are unacceptable to
the County, contractors should review any proposed revisions with an officer of the
contractor having authority to execute the contract. No alterations can be made in the
contract after award by the Board of Commissioners.
B.
Submittal Instructions
One ( 1) Original Stamped " Original" and seven ( 7) Identical Copies of the Technical
Proposal; and one ( 1) copy of the Cost Proposal must be submitted to the following
address no later than 3: 00 p.m. on August 13 , 2013.
DeKalb County Department of Purchasing and Contracting

The Maloof Center, 2 d Floor
1300 Commerce Drive
Proposals must be clearly identified on the outside of the envelope with the
contractor' s name, RFP Number 13- 500275, Management Advisory Services.
C.
Mandatory Pre- Proposal Conference
A mandatory pre-proposal conference will be held at 11: 00 a.m. on the 16th day of
July, 2013 at 330 W. Ponce de Leon Avenue, Decatur, GA 30030, Conference Room
A. Interested contractors are encouraged to attend and participate in the mandatory
pre- proposal conference. For information regarding the mandatory pre- proposal
conference, please contact Mrs. Kimberly Chambers at ( 404) 371- 3641 or email:
kchambers@dekalbcountyga, gov,
D.
Questions
All questions concerning the project shall be submitted to the Director of the
Department of Purchasing and Contracting, The Maloof Center, 2" d Floor, 1300
Commerce Drive, Decatur, Georgia 30030, in writing no later than 5:00 pin on July
23,
2013 via email: kcharnbersQdekalbcoun1yZa.goy or fax: ( 404) 371- 6327.
Questions received by the Director of the Department of Purchasing and Contracting

after this date will not receive a response.
1H
E.
Acknowledgment of Addenda
Addenda may be issued in response to changes in the Request for Proposals. Addenda
must be acknowledged either in a cover letter or by signing and returning the
Addendum form. Acknowledgments must be received no later than the proposal due
date. If Acknowledgments are returned with the proposal, they must be submitted
with the technical proposal only. Failure to properly acknowledge any Addendum
may result in a declaration of non-responsiveness by the County Administration. All
addershims issued for this project may be found on DeKalb County' s website,
httt):// www.dgkalbeountyp,a,gov /purchasingiindex hum:
M
WEMMMMI=
Proposals submitted in response to this RFP must be valid for a period of One
Hundred and Twenty ( 120) days from proposal submission deadline, and must be so
marked,
G.
Project Director
The County will designate a Project Director to coordinate this projectfor the County.
The successful contractor will perform all work required pursuant to the resulting
under the direction of and subject to the approval ofthe designated Project Director,
In
Expenses of Preparing Responses to this RFP
The County accepts no responsibility for any expenses incurred by the contractors to
this RFP, Such expenses are to be home exclusively by the contractors.
I.
mz
Without regard to any designation made by the person or entity making a submission,
DcKalb County considers all information submitted in response to this invitation or
request to be a public record that will be disclosed upon request pursuant to the
Georgia Open Records Act, O, C.G.A. 50- 18- 70 et gQ., without consulting or
contacting the person or entity making the submission, unless a court order is
presented with the submission. You may wish to consult an attorney or obtain legal
advice prior to making a submission.
J.
First Source Jobs Ordinance
The DeKalb County First Source Jobs Ordinance requires contractors or beneficiaries
entering into any type of agreement with the County, including purchase orders,
regardless of what they may be called, for the procurement or disposal of supplies,
services, construction projects, professional or consultant services, which is funded in
whole or part with -County funds or County - adm111istered funds in which the
contractor is to receive $ 50,000 or more in County expenditures or committed
expenditures and recipient of urban redevelopment action grants or community
development block funds administered in the amount of $50, 000 or more make a
good faith of
to ]tire DeKalb County residents for at least 50% of jobs using the
First Source Registry ( candidate database). The work to be performed under this
contract is subject to the provisions of the DeKalb Comity First Source Jobs
Ordinance,
For more information on this Ordinance requirement, please contact
DeKalb Workforce Development at 404. 687.3400.

K.
Preferred Entry Level Employees
Contractors, subcontractors, and independent contractors bidding on this contract will

be encouraged by DeKalb County to have 25% or more of their labor force
consisting of Preferred Entry Level Employees selected from the First Source
Registry and trained by a U.S. Department of Labor registered apprenticeship
program.
For information on Preferred Employees, please contact DeKalb County Workforce

Development by telephone at 404- 687- 3417 or 404- 687 -7171.
L.
Business License
Contractors shall submit with their proposal, a copy of their valid company business
license. If the Contractor is a Georgia corporation, Contractor shall submit a valid
county or city business license. If the Contractor is not a Georgia corporation,

Contractor shall submit a certificate of authority to transact business in the state of
Georgia and a copy of their valid business license issued by their home jurisdiction.
If Contractor holds a professional certification which is licensed by the state of
Georgia, then Contractor shall submit a copy of their valid professional license. Any
license submitted in response to this requirement shall be maintained by the
Contractor for the duration of the contract.
UMMMQ
An evaluation committee will review and rate all proposals and may determine an
interview list of the contractors whose proposals are highest rated based on qualifications
and information provided in Section 111, Proposal Format, and Section IV, Evaluation
Criteria.
Interview listed contractors will be scheduled for an oral presentation to the evaluation
committee, not to exceed one hour' s duration, in order to respond to questions from the
evaluation committee relevant to the contractors proposal,
The evaluation committee will then re- score all interview listed contractors based on the
information submitted and oral interview, and will compile a new list ranking those
contractors. After all ratings completed, the committee will open cost proposals of only
the final short listed contractors and will include the cost proposal information along with
its recommendation for award to the DeKalb County Board of Commissioners, who will
make the final decision as to award of contract.
17H
Sincerely,
in L. Walton, CPPB
hector and Chief Procurement Officer

Attachment A - Overview ofthe Department of Watershed Management
Attachment -
Cost Proposal
Attachment -
LSBEIMBEfWBE Opportunity Tracking Form
Attachment D - Sample County Contract with Federal Work Authorization Program Contractor
and Subcontractor Evidence of Compliance Form
Attachment E Proposer Affidavit

Attachment F Reference Release Form
t]
ATTACHMENT A
Within the DWM, it is estimated 5, 000 miles of pipe in the distribution and collection systems,
major facilities operated and maintained by the Department include the Scott Candler Water
Filter Plant; the Pole Bridge Advanced Wastewater Treatment Plant, the Snapfinger Advanced
Wastewater Treatment Plant, and the DeKalb County Raw Water Pumping Station. Through the
planning, operation, maintenance, and monitoring activities of employees, these facilities provide
clean, safe drinking water, quality wastewater treatment, and environmentally -sensitive
maintenance and construction:activities,
The DWM has approximately 680 employees working within six internal divisions:
1. Long Range Planning
2. Watershed Protection
3.
Finance and Administration
4. Engineering and Technical Services

5.
Construction & Maintenance,
6.
Plant Operations
An additional 100 employees are assigned to the Finance Department to provide billing and
collection services to the customers.
The DWM provides all of the functions normally provided by water and wastewater utilities,
including:
1, Billing and customer service

2.. Field operations ( water and wastewater)
3.
Meter reading
4.
Meter repair
S. Maintenance ( water and wastewater)

6.
Water treatment
Wastewater treatment
8. Capital program management
Laboratory
10. Administrative
11. Engineering
Table 1 - 1 below movides an overview of DWM characteristics:
311 1
Total miles of collection system piping

No. of meters ( by type)
213, 878
3/ 4': 203, 644 &

1 " - l2 ":
Wastewater Treatment Demon ca acit
56 MGD
Wastewater Treatment Average Daily
35 Million
Gallons
Flow
60, 000
Number of manholes
Number of pump stations (water)

Withdrawal capacity
120 MGD
4
Water Treatment Design capacity

Water Treatment Average Daily Flow
00 MGD
70 MGD
ATTACHMENT B
COST PROPOSAL FORM
Please provide the following information:

Name of Contractor:
Address:
Contact Person Submitting Proposal:

Title of Contact Person:
Telephone Number:
Fax Number:
E- mail Address:
Signature of Contact Person
Title of Contact Person
wroul wsrf '#-[

K-1
FOR
MANAGEMENT ADVISORY SERVICES
Contractors responding to this RFP are EgglLired to submit their costs on these sheets only,
A. State a Igm sum rice for all things necessary for the Study Phase and for implementation of cost
reduction and operational enhancements for DeKalb County, Georgia, in accordance with this RFP.
The Cost Proposal shall identify any specific services for which it will not accept performance- based
compensation. For these services, the Contractor shall identify the proposed means of compensation ( i.e.
fixed fees, hourly rates, cost-plus or other). See section B.
Year 1;
Study Phase and for implementation of cost reduction and operational enhancements
State Amount in words on line above)
Lump Sum Price)
Year 2:
Implementation of cost reduction and operational enhancements
StateAmount in words on line above)
Lump Sum Price)
Year 3*
Lump Sum Price)
Year 4:
Lump Sum Price)
Year 5:
State Amount in words, on line above)
Total for all 5 Years,
Contractor Lump Sum Price)
State Amount in words online above) (
Lump Sum Price)
B. If there are additional services, which the County may elect to obtain in addition tothe requested
services, itemize each proposed service, activity and/ or title of subcontractor, the estimated number of
units of work, and a flat fixed or estimated total cost for cash proposed service.
Total Cost
ATTACHMENT
f+'
LOCAL SMALL BUSINESS ENTERPRISE (LSBE) PR09EAM LNFORAMIATION SHE

LSBE Benchmark 20% of Total Award
Request For Proposals
12FP
Htvitations To Bid
ITB
LSBE Within DeKaib LSBEs- EcKa1b
Ten 10 Percentage Points
Ten 10 PereTtPreference
LSBE Outside DeKalb ( LSBEs -MSA)
Five ( 5) Percentage Points
Five (5) Percent Preference
DeKalbDeKalb andand MSA.MSA. LSBEs,LSBEs, Mentor-Mentor- Prot@ge-Prot@ge-
LSBEs-LSBEs- DcKalbDcKalb areare certifiedcertified byby thethe CountyCounty aridarid mustmust bebe locatedlocated withinwithin DeKalbDeKalb County.County. PrimePrime contractorscontractors utilizing utilizing LSBEsLSBEs
DeKalbDeKalb shallshall receivereceive tent(en ( 10)10) percentagepercentage pointspoints oror tent(en ( 10)10) percentpercent preferencepreference inin thethe initialinitial evaluationevaluation ofof theirtheir response response toto anyany
RequestRequest forfor ProposalProposal oror InvitationInvitation toto BihBih
. .
i;i;SBEsSBEs
- - MSAMSA areare certifiedcertified byby thethe CountyCounty andand whilewhile locatedlocated outsideoutside DeKalbDeKalb County,County, mustmust bebe locatedlocated within.within. thethe MetropolitanMetropolitan
StatisticalStatistical AreaArea
( ( MSA)MSA) consistingconsisting ofof Cherokee,Cherokee, Clayton,Clayton, Cobb,Cobb,
Douglas,Douglas, Payette,Payette, Fulton,Fulton, Gwinmat,Gwinmat, HenryHenry andand

. . RockdaleRockdale
Counties.Counties. PrimePrime contractorscontractors utilizingutilizing LSBEs-LSBEs- MSAMSA shallshall receivereceive fivefive

( ( 5)5) percentagepercentage pointspoints oror aa fivefive
( ( 5)5) percentpercent preferencepreference inin thethe
initialinitial evaluationevaluation ofof theirtheir response response toto anyany RequestRequest forfor ProposalProposal oror Invitation Invitation toto Bid.Bid.
ForFor eligibleeligible ProjectsProjects overover
$ $ 5,5, 000,000, 000.000. 00,00, thethe DirectorDirector ofof thethe Department Department of:of: PurchasingPurchasing andand ContractingContracting willwill determine:determine: ifif thethe
MentorMentor
- - ProtegeProtege provisionsprovisions ofof thethe LSBELSBE OrdinanceOrdinance willwill apply,apply,
Benchmarks Benchmarks andand GoodGood FaithFaith EffortsEfforts
-
ForFor allall qualifiedqualified sealedsealed solicitations,solicitations, asas thatthat termterm isis defineddefined inin thethe LSBELSBE Ordinance,Ordinance, thethe DirectorDirector ofof thethe DepartmentDepartment ofof Purchasing Purchasing
andand Contracting Contracting shallshall determinedetermine ifif thethe BidderBidder oror ProposerProposer included included writtenwritten documentationdocumentation showingshowing thatthat atat leastleast twentytwenty percentpercent
2020%)%) ofof thethe totaltotal contract:contract: awardaward willwill bebe performed performed byby aa certifiedcertified LSBE...LSBE... IfIf thisthis twentytwenty percentpercent
( ( 20%)
20%) benchmarkbenchmark isis notnot
achieved,achieved, thenthen thethe DirectorDirector ofof thethe Department Department ofof PurchasingPurchasing and:and: ContractingContracting shallshall determinedetermine ifif thethe BidderBidder oror ProposerProposer hashas
exhaustedexhausted itsits goodgood faith:faith: effortsefforts asas delineateddelineated inin thethe LSBELSBE Ordinance.Ordinance. ContractorsContractors failingfailing toto meetmeet thethe LSBELSBE benchmarkbenchmark trusttrust
documentdocument andand demonstratedemonstrate goodgood faithfaith effortsefforts oror riskrisk havinghaving theirtheir BidBid oror proposalproposal rejected.rejected.
LSBELSBE ExhibitsExhibits AA andand BB areare thethe requiredrequired documentsdocuments toto bebe submittedsubmitted withwith
, ,aBidaBid oror Proposal-Proposal-
AtAt thethe timetime aBidaBid oror Proposal Proposal isis submitted submitted toto thethe County,County, thethe BidderBidder oror ProposerProposer shallshall submitsubmit LSBELSBE ExhibitExhibit A,A,. . whichwhich includesincludes
the'the' notarizednotarized affidavitaffidavit showingshowing LSBELSBE Participation,Participation, ChecklistChecklist ofof GoodGood FaithFaith Efforts,Efforts, andand StatementStatement ofof Compliance;Compliance; andand LSBELSBE
ExhibitExhibit B,B, thethe signedsi: gned : letterletter ofof intentintent fromfrom eacheach LSBELSBE
- -DeKalbDeKalb oror LSBELSBE
- - MSAMSA describingdescribing thethe naturenature andand dollardollar valuevalue oror
percentagepercentage ofof thethe work;work; material,material, equipmentequipment and/and/ oror servicesservices toto bebe performedperformed oror providedprovided byby thethe LSBE(LSBE( s)s). .
LSBELSBE ExhibitExhibit
isis thethe requiredrequired documentdocument toto bebe submitted submitted afterafter executionexecution ofof thethe ContractContract withwith eacheach paymentpayment request-request-
AfterAfter execution execution ofof thethe Contract,Contract, primeprime contractors contractors areare requiredrequi
: red : toto submitsubmit withwith eacheach monthlymonthly requestrequest forfor paymentpayment thethe
: : LSBELSBE
ExhibitExhibit C;C; whichwhich isis aa reportreport detailingdetailing LSBELSBE usage.usage. LSBELSBE ExhibitExhibit
. . CrequiresCrequires primeprime contractorscontractors toto ratifyratify thatthat allall Subcontractors Subcontractors
havehave beenbeen paidpaid within.within. sevenseven
( ( 7)7) daysdays ofof thethe prime:prime: contractor'contractor' ss receiptreceipt ofof paymentpayment fromfrom thethe CountyCounty andand includesincludes anan. . LSBELSBE
subcontractor'subcontractor' ss detaileddetailed reportreport ofof theirtheir subcontracting subcontracting activityactivity forfor thethe Contract.Contract. FailureFailure toto fullyfully completecomplete andand timelytimely submit.submit.
LSBELSBE ExhibitExhibit C,C, anyany otherother requested requested documentation:documentation: forfor LSBELSBE participationparticipation andand proofproof ofof SubcontractorSubcontractor paymentpayment maymay constituteconstitute
aa materialmaterial breachbreach ofofcontract,contract, entitlingentitling thethe CountyCounty toto terminateterminate thethe ContractContract forfor defaultdefault oror pursuepursue anyany otherother availableavailable remedy.remedy.
LSBELSBE ExhibitExhibit DD isis thethe currentcurrent DeKalbDeKalb CountyCounty ListList ofof CertifiedCertified LSBELSBE VendorsVendors
TruckingTrucking ofof MBEMBE andsands WBEWBE ParticipationParticipation
-
TheThe ChiefChief ExecutiveExecutive Officer:Officer: andand BoardBoard ofof CommissionersCommissioners DeKalbDeKalb CountyCounty desiredesire toto provideprovide maximummaximum practicablepracticable opportunityopportunity
forfor allall businesses businesses toto participateparticipate inin thethe performance performance ofof governmentgovernment contracts,contracts, including:including: minorityminority - ownedowned businessbusiness enterprisesenterprises
MBE)MBE) andand womenwomen
- - ownedowned businessbusiness enterprisesenterpri
( ses ( WBE),WBE), ToTo achieve:achieve: thisthis purpose,purpose, thethe CountyCounty wouldwould likelike toto tracktrack andand recordrecord
information information aboutabout participatingparticipating vendors.vendors. LSBELSBE ExhibitExhibit AA trackstracks whowho performsperforms workwork andand rendersrenders servicesservices toto thethe County..County..
ContractorsContractors areare requestedrequested toto indicateindicate whetherwhether theythey areare aMBEaMBE oror WBE.WBE. andand listlist thethe levellevel ofof participationparticipation byby subcontractors subcontractors
designated designated asas suchsuch onon eacheach qualifiedqualified sealed.sealed. solicitation.solicitation.
LSB0 Exhibit A
SCHEDULE OF LSHE PARTICIPATION AND MBEfWRE TRACMG FORM

SOLICITATION NUMBER:
PRIMBBIDDER/ PROPOSER
TITLE OY UNIT AyWORK:

I
The firm, submitting this form as the prime bidder/proposer on this unit of work, is a certified ( check all that apply):
LS80-MD&
LSD8` n&K*{ h ___

2
lf the prime bidder/proposer is certified [, U8D' please indicate below the portion of work (including the percentage of
the amount & id/ pmpuxal) that the firm will carry out directly:
l[ the prime, ludd
wi;* jwiutvnn| mn, plevoe describe below the nature ofdwjîu venture and level o[ work
and financial participation uho provided hy the L@B0, ngnbp,(x)^[ the joint vmwuro
LSBESubcontractors andlorfirmig ( including suppliers) to be utilized in performance of this contract, if awarded No

changes can be made in the subcontractors listed below without the prior written approval of the County. Please attach a
signed letter of intent from all certified LSBEs; describing the work, materials, equipment or services to be performed
andfor provided and the agreed upon dollar value or percentage of award and signed by the prime bidder/proposer and
the LSBE. A Letter of Intent form is attached hereto as LSBE Exhibit B.
Contact
LSBE-MSA; attach proof of LSBE certification,

Check all that apply: LSBE-DeKalb
Optional Information: _ ....MBE _yv8B; attach proof of MBE and/ or `wuuce*uucuwon.
Type wflom'k/( ommxt
Item
Percentage vf Work ru Estimated Contract Award Amount * h* performed

Name of
Contact
Fax
Check all that apply: __

Nopti malloforxm^
wm__
lSD8^D"*]
4__ L3B8~ 8&; attach pm^ fx/ Luxucouummx* u.
MBEWBE; attach proof nf MBE and/or \ RB8certification.
Type v( Work/Contract
tmw
Percentage o{ Work m Estimated Contract Award Amount mho performed
Please make copies of this page to list additional LSBE, MBE mWBE subcontractors andfor finite, (including suppliers) to
hv utilized i" performance * f this contract, i[ mx* ue&J
0|
LSBE Exhibit A
SCHEDULE OF LSBE PARTICIPATION AND MREAVBE TRACKING FORM

SOLICITATION NUMBER: RFP 13- 50027
PRIME BIDDER/PROPOSER-------
TITLE OF UNIT OF WORK: Manaament Advisory Services

I.
The firm, submitting this form as the prime bidder/proposer on this unit of work, is a certified (check all that apply)
I,SBE-DoKalb
2.
3.
LSBE-MSA
If the prime bidder/proposer is a certified LSBE, please indicate below the portion of work (including the percentage of
the amount Bid/proposal) that the firm will carry out directly:
If the:prime bidder /proposer is ajoint venture, please describe below the nature of thejoint venture and level of work
and financial participation to be provided by the LSBE member(s) of the joint venture,
A.
LSBE Subcontractors andlarfirnis ( including suppliers) to be utilized in performance of this contract, if awarded. No
changes can be made in the subcontractors listed below without the prior written approval of the County. Please attach a
signed letter of intent from all certified LSBEs describing the work, materials, equipment or services to be performed
and/ or provided and the agreed upon dollar value or percentage of award and signed by the prime bidder/proposer and
the LSBE. A Letter of Intent form is attached hereto as LSBE Exhibit B,
Name of
subontractor
Contact
Person
Fax
Check all that apply: LSBE- DeKalb 1, SBE- MSA; attach proof of LSBE certification.
Optional information: .... MBE __ WBE; attach proof of MBE and/ or WBE certification.
Type of Work/ Contract
Percentage of Work or Estimated Contract Award Amount to be performed
Name of
Contact
Fax
Check all that apply:

Optional Informathin7
Email
LSBE- DeKalb
LSBE -MSA; attachproof of LSBE certification.
MBENABE; attach proof of MBE and/ or WBE certification.
Type of Work/ Contract

Flom
Percentage of Work or Estimated Contract: Award Amount to be performed
Please make copies of this page to list additional LSBE, MBF. or WBE subcontractors and/ m firms (including suppliers) to
be utilized in performance of this contract,.if awarded.)
LSBE Exhibit A (continued)
CLRECKL
IST QLFjG900DFAFrH ERTS
A Bidder or Proposer that does not meet the County' s LSBE participation benchmark is required to
demonstrate that it made " good faith efforts." Please indicate whether or not any of the following actions
were taken.
Advertisement for solicitation of LSBEs in general circulation media, trade
association publications, and minority-focus media, to provide notice of

subcontracting opportunities.
Advertisement in general circulation media at least seven ( 7) days prior to Bid or

Proof of
proposal opening any and all Subcontractor opportunities,
advertisement must be submitted with the Bid or Proposal.
Provided interested LSBEs with timely, adequate information about the plans,
3.
specifications, and other soon requirements of the Contract to facilitate their
quotation and conducted follow up to initial solicitations:

4.
e
Provided written notice to LSBEs that their interest in subcontracting

opportunities or furnishing supplies is solicited. Provided a contact log showing
the name, address, email and contact number ( phone or fax) used to contact the
proposed certified subcontractors, nature of work requested for quote, date of
contact, the name and title of the person making the effort, and the amount of
the quoted price if one was obtained.
5.
Efforts were made to divide the work for LSBE subcontracting in areas likely to
be successful and identify portions of work available to LSBEs consistent with
their availability. Include a list of divisions of work not subcontracted and the
corresponding reasons for not including them,
The ability or desire of a
Bidder/ Proposer to perform the work of a contract with its own organization . .
does not relieve it of the responsibility to make good faith efforts on all scopes . . .. . . .
of work subject to subcontracting.
6.
Efforts were made to assist potential LSBE subcontractors to meet bonding,

insurance or other governmental contracting requirements. Where feasible,
facilitating the leasing of supplies or equipment when they are of such a
specialized nature that an LSBE could not readily and economically obtain them
in the marketplace.
7.
Utilization of services of available minority community organizations, minority

contractor groups and
other organizations that provide assistance in the
recruitment and placement of LSBEs.
Communication with the Contract Compliance Division seeking assistance in

identifying available LSBEs.
91
Exploration ofjoint venture opportunities with LSBEs.
Other actions ( specify):
PleasePlease explainexplain anyany

" " no"no" answersanswers listedlisted aboveabove
( ( byby number):number):
ThisThis listlist isis aa guideline guideline andand byby nono meansmeans exhaustive.exhaustive. TheThe CountyCounty willwill reviewreview thesethese efforts,efforts, alongalong withwith otherother
documents,documents, towardstowards assessingassessing thethe Bidder/Bidder/ Proposer'Proposer' ss effortsefforts toto meetmeet thethe County'County' ss LSBELSBE benchmark.benchmark. IfIf youyou
requirerequire assistanceassistance inin identifyingidentifying certified certified LSBEs,LSBEs, pleaseplease contactcontact thethe DepartmentDepartment ofof PurchasingPurchasing andand
Contracting,Contracting, Contract Contract ComplianceDivisionComplianceDivision atat contract0dekalbcomil;contract0dekalbcomil; yga.yga. goygoy oror 4G4-4G4- 371-371- 6395.6395. AcopyofAcopyof
thethe currentcurrent listlist ofof LSBEsLSBEs certifiedcertified byby DcKalbDcKalb CountyCounty isis attachedattached toto thisthis solicitationsolicitation andand isis availableavailable onon ourour
websitewebsite atat wwwwww
LLekallmtm
- - ekallmtmJygUu.JygUu.
LSBE Exhibit A (continued)

STATEMENT OF COMPLIANCE
I(
insert name of Contractor) hereby state that I have read and understand the: requirements of the
LSBE Ordinance and good faith efforts were made to provide the maximum practicable: opportunity for the utilization of
LSBEs consistent with the efficient and economical performance of this Contract. Contractor and any :Subcontractors agree to
file compliance reports: at reasonable times and intervals with the County in the form and to the extent prescribed by the
Director of the Department of Purchasing and Contracting, Compliance reports filed at such times: as directed shall contain
information as to the employment practices, policies, programs and statistics ofContractor and all Subcontractors.
t. Non -Discrimination Policy
During the performance of this agreement, Contractor agrees to conform to the following nondiscrimination
policy adopted by the County,
Contractor shall not discriminate against .any employee or applicant for employment' because of race, color,
a.
b. .
religion, sex, national origin, or disability.. The Contractor will take action to ensure that applicants are
employed, and the employees are treated during employment without regard to their race, color, religion, sex,
national origin, or disability. Such action "shall include; but not be limited to:
I) .
Employment, upgrading, demotion or transfer; recruitment or recruitment advertising; layoff or
termination; rates of pay or other forms of compensation; and selection for training, including
apprenticeship, Contractor agrees to :post in conspicuous places available to employees acid
applicants for employment; notices to be provided setting forth provisions of this nondiscrimination clause,
2) :
Contractor shall, in all solicitations or advertisements for employees placed by or on behalf of

Contractor,: state that all qualified .applicants will receive consideration for employment without .
regard to race, color, religion; sex, national origin, ordisability.

Without limiting the foregoing, Contractor shall not discriminate on the basis of disability in the admission or
C.
access to, or treatment or employment in, the programs and activities, which form the subject of the Contract:
The Contractor will take action to ensure that applicants for participation in such programs and activities are
considered without regard to disability. Such action shall include, but not be limited to, the following:
1)
Contractor agrees to post in conspicuous places available to participants in its programs and
activities notices to be provided setting forth the provisions of this non -discrimination clause.
2)
Contractor shall, in all solicitations or advertisements for programs or activities, which are the
subject of the Contract, state that all qualified applicants will receive consideration for participation
without regard to disability.

2. Commitment
The undersigned certifies that lie /she has read, understands, and agrees to be bound by the Specifications, including the
accompanying Exhibits and other terms and conditions of the invitation to bid and/ or request for proposal regarding LSBE
utilization. The undersigned further certifies that he/ she is legally authorized :.by the Bidder .or proposer to make the
statements and representations in LSBE Exhibit A:and that said statements and representations ate true :and correct to the best
of fisher knowledge and belief. The undersigned will enter into formal agreements) with the: LSBE( s) listed in this LSBE
Exhibit A; which are deemed by the County to be legitimate and responsible LSBEs. Said agreement(s) shall be for the Work
pursuant to the Contract with the County. The undersigned understands and agrees that if any of its :statements acid
representations are madeknowing them: to be false; or if there: is a failure of the Contractor to implement any of the stated
agreements, intentions, objectives, goals and commitments set forth herein without prior approval of the County, then in any
such event theContraotor' s act or failure to act, as the case may be, shall constitute a material breach of contract, entitling the
County to terminate the Contract for default The right to so terminate shall be in addition to, and not in lieu of, any other
rights and remedies the County may have for other defaults under theContract. Additionally, the Contractor will be subject
to the loss of any future contract awards by the County for a period of one year,
Contractor Name ( Please Print):
Signature of Authorized Officer:

Name and Title of Officer:
Signed:
NOTARY:
Sworn to and subscribed to before me this _
Notary Public - - My Commission Expires:,___
day
DIMS
This form must be completed by ALL known subcontractors and submitted with the bid or proposal. Photocopies
ofthis form are acceptable. Complete a form for each subcontractor.
Name of Prime
From:
0 LSBE 0 MBL
URBE
Check all that apply)
Name of Subcontractor Firm) (

RFPNumberz
13- 500275
Project Name: Management Advisory SULM

The undersigned is prepared to perform the following described work or provide materials or services in connection with the
Project
specify in detail particular work items, materials, or services to be performed or provided):

Project
Description of Materials or Services
of
Commence
Contract
Dote
Award
ViiVii
PrimePrime ContractorContractor
SubcontractorSubcontractor
Signature:Signature:
SUBCONTRACTOR,SUBCONTRACTOR,
as
I
Ya
4b
pw
ry
Cti
ik
oU
N.
vY
m 6 `T
vi
Ga {
O '' "`.
bS
p.
C}
Au
x
W
49
mrn
n u.
d?
dCi
CLQ
or
w
C
tk
6O
tiOtiO
MM
44
NN
NN
Sfi
ry
y. G cq
Ilk
rxk
qqG
A7+
c5
ti
ppC
oo,
G`,
iC
q C
S C.1.
a.
NA
ca.0
L
x.
fi
i
ci 6pt
IC
m G C
m. 0
L..
o.
Y O
m r^
w '
0
11
wv
re
Ak
u At
WH . b
Q
Ci 2M
Ci
CJ
MMM
w w v acCe ai
ai
x UCG+
rn
r. J .a
AS
FuZ
FQ
ti
ti
n"
h+
y.
Fa
KI C FI
N. Vl N OA
OO
5t
pej
pN m
Zl
mtn 0
b0 is
Yi
lC
o.' M N
N d'
arh
c
in
W'
6.
ce
O
pG
iJ
vs
A'
u.
t'
in
K ;z
ti
OO
NN
O It
MM
ONON
x] ...
C> Q
az
r,..
y .W
n ud
L W
a: j ,.
yi. W : W
W5
W3
Wi3
W3
NN
bb
F- E
Id
E E G F
G:
r..
0 G C2
u:.O
cn
14
E
G
E
G
y,i
G 4N0 O
iw
i,
t a,.
C` G w. s
vG
Z Y' Q _'
n..E
n' c [:, t
e5
V: V '
a. w -.
CI
4v @,.
G c..
ro
S"' C ..
Saw 8
c.: ., E
s,
w,
in
4S
ww
r
w
cG
ONMti
CON
c,
o.
ry
G
c^
CJJ
qv
15
b".
tJ MY.
3q .
Y '.Q
ir 'a.' W' r`-
f.A W { i
3,
6r
4j
ro
Cp
roO
w:
Vlt.
axw
vsyw
IX' G: CL sP
J2
C4
J' G.
4.[:.
UO
dz
vC4
W: W Ci
aWr
7z
uj
00
toto
rYrY
ON
ct
C6
NN
Po
G O
pia
u'
W`
G C
4"L
L,i
S m
J '.`_iw :
C,:
i-`
E"'.
iii
try
pp
qq
qq
t9
M
Y
ti.
c %
m.. .
nnL
A a C
n
OF x c
C. O
o" T C a.'
v,.;a
K":
N ,ti
a a
r tt,-a
h,m`
c:
c,
in
p ."
61
y1y
4
a. oVGO
N. O
UP. O
N. v; C7
u ..
a CJ
C
a
N %+C: v`
d z
xz,
rn
f1"
C.
N c'n W:' v`.
G' O
a.,..'%+,.
4'
l I-^ Vl : i
Hf
u-
r."'
r^.+ U
Cvf
L4
wow" ?
l d CJ
a^
F a CJ
W: :
Yd
d v y
zz
au
C...
Juz
CZ
w0cmwm0t
w w
NN
a C' G
Myer
OD ' 4
v]F J
CL y G
Z. 2
S
O
F"
V.
C1 w
H'
A' ct
r' O
aF
V1 .
a-r
gY
5>
O,'
G' C
it '*,.,
Vl
vl
all
F oo '
y <t
ra
v.
eba
Q
V
Io
1 F
qt.
C.4 A
Frx
CU..,
Cu:.. a
x`.
x V u
C4
W: u
z'
0O0O
MM
QQ
NN
WN
a,a,
u o
0.
1
Li u
U W
Gvz
pp
ro
xr
itl
C n
v:
rr
80
Cw M
ti :W W itl
eJ
f.:..
C O
y ."
C.
6. `.,. '.
d,
D,
6. i 0.
p]
v^ C. Gk , O
Z U
4d
vS_
L7
U ..]...
jq
c',
r.
t
PaPa
w
FD
ppp3
GG
NN
al. M
61. x1
7`
m 5
9p9p
11
G..: J
ten. R. Gli
PE
W i^ V]
U '
Ci f1: U.
JJ ...
i7
uU
V' O
a .
Fhb
hA
M,_, p
USG
hj
V. b
J" SF
045
NiyN A
Gary "N
P.
6
S
2 z
C4
b
e
4t!+sdt*R
4u v
LI]
In
rr
cF
w q^
CEi
O
d.
M1
Nm Vr=
S
5)
V Gr
t
4
fl
w
ca
R,`
N J vY zC C7
m t2i Ci
Ci
ti
fi
nU
V]. <L" .7
C C7
r1h"
U.
n U' L7
N CiI L7
Ith
J
1 -,
7 " >O
r^
Cn U .-.
rLOZ
W t .-,
0.7 w
m {.7
W w C7
q vz
cn
ZZ
m u ..
wH
jcC00
m O ?n )
b
fllfll
car
44
4
77
dd
NN
s
F
G
P
G_
aid
BCD
yN,
urn
Ip m
r}
r. vi
r.
h n
O 3. M
P v
U
r.
D'..
rvrti .
P+ yO
C.
v" 6
O W. M
x..0
rn
ray
uw' 7
44
0c0c
x
rara
00
o
w
NN
w w
L4
ra
xx
ro
NN
E.: Y
N
V:
ti
C/ 1
C
Sfm
a yl
UV
U0.;C
Uz
U7-
pa+pa+sri3"s'ri3"'
an
tPMtiMiPN
NN
Y.
4Y
QG
O'
Oi G
u
h
y ci
ONw
Uti
N -
wi wt
L: W L..
ii.
CQ
CJ
O iiw
Ufa.: u.
a.. .. ?
oo p' 4
f-
ii
J a. '.
N'
WN N
U C..(:.
R. ia,
15
L14a
us
CZ,
Jz
UUU
ar
as
i5 E.
44
a,
yw 14
cox
x ',
a `, :
U Z
GV
NV
UV
Vl
tJ?
G
Io
v _
lu
ti
fiwCS w
C4
t
tL
R.
C?
b n,
p.
G
n
n:.0 Q..
cnM
d. CM
m
is Qrr
S^ J
9M
CO
N3
ry
may a
ar
4,4' 4
calla
00c
zU
um
c 14
ea
tiG
U
f
Fvo
on
av` P
m?
vo
nr' Ca
T`'
7 v'
Cd < r
a ::
v4,:
i7
il
d0
M .,
WO
r, G' C7
v, :
tv CG 1 :a
v, v::2 C7
ti^
v%.
a1
u5a
Jv:
vaC
Gr
zuy
C4
J
ULQ
U: U'
aa
14
lDlD
At
ryarya
x
aa
c
Ux
NN
NN
btl
Si
w
tJ
trY
P
x O
75
i '
ci
G ..
Ch '
C .- '
C +Pn O ( ,
y. PS
4g
21.
It
Q
wit
wqr'
ilA
Fn
C
C
Vi
f?+ +
fi' q
j r.r.
6l
i ch
N G
CRkt,
mdC7
tG. C7
u si. C'1
ri
NG..
ooGv
NaO
evWC7
Ica
axa
Sz
cz
q Uv
scttis.scttis.
yr
InF
5
oU:U
s3
a3
ONON
CQ
C7
NN
rrn ao G
0 '"`
coo
a m
h G
P >
m .
5 h [n
ro o
oo ,.
P:
ti_
N.
O V
8
m
O ` C1.
co
p 0
oo
C V
Oi
yA
aC zn
O.
o0
All
v?. 3,:+
cvwi7
wCG
mad
3 m @
PcnU
v, wv
p cam"
C. rr, :7
N
cC
v+ u. v
d:
NOG
c
, C....
hZ: wL?
Xa
zV
mw
a
x
04
Nip
xl
ac
z.
cl3
x
U
yv
r_,',
w`
cs
vzU
z
L4 x
xt
mx
z>
t,x
ozU
a7. 0"i
CC v
z>
d
Jw
mx
x1 5
x7
va
fil
rn
N
v:
GJ
cY
5W5
v:
viN
G
o
O
o
rNn
rnN
12
Cp
G, N ry M
pO
O+ a
y oC V
r~
y G
NN
F..'Vl
C!
N
7.
i. It
r
G
vrO
w.
Z F
2` v
F'
Ja
Z
cuv
ate^
av
C.
a, z;
Ci
rnG
0
1' z_]
wa
cFa
cc KK
00
two_
rnrn
0rya
NN
3}
UJ
ti
E
rt
N'^:
aw DVS
90
9'
p^ W
E 6C G
O Y .N-.
V _
P ^ J': C
1^'
St,
4:. E
yyY
InIN
It
It
M1
C.
y CJ
N ' C' M
In
NQ
aF'. .
C3
s t
a
az
Zvi
a m
C? C
z nC
i'L
rz' Zpv
z
rOviu
am y
azu
O
p .
II
w
Sv
ataU
w
L3
W 4i. iz]
w ,,'
S
7 w
a
L'i
15
ti
A
t1
7F,
Io
2 J
12
12
19
ca
45
rR
x ^
91
t4
GwGw
OO
L4
CQ
5.
pb
Vl
F N 9
ti
O. G
G.
4' CO
V]
u.
b?
mP
G
u
n c
v S
av GNU
r. a. C7
as '
yed
C'.
vz 6i7.
nd[ 7
av
vvD4i
tr
L;
1 C7
J
r ++
a
14
r- .
ti
IA
dax
IV
w C4
amcn
Ha
ii
al
M55
tl7 CG
6j
may,.
tiI
Ai
ra
vG
eG
i >
ro
ti
tC
tv
rV
VG
1 W
TV
USy
M.,,
1. a ,'.
v .Y
G `T' N 6
C W ar : m
r40 "
Y. N
a'-. W G..:
N .:
Ap.
3
i 4
K a
W
gym v
CO
ro ',+.
W w: Cn
E
A
L.
Cq
P .
ri 'W i.'
w Cn. '?
O
ai
4tt4t` t` titti't'ei .ei.
7 U
wva
WCw<
aU'.t-
rr-
C7 U! U
CLL;
z L
n dua
aw
00
C
ww k.,k., s scsc
OwaaOwaa
NN
NN
ee
4t
w
ail
C Et
UU
M ^ W
cr
r.
c,
F bb
W.
q,
UC q
U . U0 x0p
c, 4
c... 4" c,
fJ.
cJ
o.
UG v;
w
is i wi
C9
F+
I G\ GG
6N
r^
v
S G
k:
iu
In
TJ
qW G,
h'
UOO
6 y
Cc
4 sn,
Y" O t' r
Y ' ,
O O.
f' d
G` h,
O ' NJ
G
oa
O O. C' vJi
q
v c
y,
O
a "
a
v:a
w3c
v: 3
wc
zC
cv
c?
wc:.
ti
c
s
i"++^
as
.-
c,; qy .
wU
w G
wa
wa
s.
uur_..
w: n
II
00
z;.as
IaIa
II
C
x
cz
L4
L4
4e* 4a
Ln,
NN
cc
xm
WN
C 33 '
P'
p,
cm
ty
Ei
N
P.
th
I
Cpl 4i
21
ra.
L.
cu
yp' U
M fn y.
y < n cCi
rrnj ^
4=
X yN
m xs
4> p
r
r
w 14
ht
r' .r-".
r
CC
us
ti+'
t'..': ch
C rv' i
4: r r
a LD
yo . 1 v
r, . a C7
cv
G'
M. O
v, a:Z [7
fj .
ra C. C9
v>
O N O
ro .
d C7
fi
c
e
xc
4r
xwx
yi
to
N
ar
tD
Ab U
G
f1
G pA
t5
O^
4G
ti
eGi
N#
Oq
C
mhhza
O
yy*
5''
ro "
04 ro C
G.
3'
c "c
XX
ti
7 w
Ca -
f r.,
Uw N
n r'Q
mb
a:
GO
01
4:
V_
LQ
waQxz
v a
Gam.,-,
V
y
OO
0t
titi
MM
ON
qq
a"
7
q 5
q'' dq
q qq
NN
155
u 2
Gv
js
14 ; Zst
L4 k Z- U
P-P14
it
7F
OO
CQCQ
0r
ti
5fa
iV
G I
ti
ti
fir.
Ax
GC.
At
O. N N
u'
NM
N M' C
44
tr egls.
5yCi
e
6 4
LI
00
a
lac
tia
envtia
aenv
G,
c+
W 6C
S Ma'. D
M..H...f. =..
0 r'{, . y. M_'C
yy.^
d' J
on,..
on,..
sn
u
4}I5
jy
fC
Q.
G
V1
G.,,,,
fll
c. d c7
7: U
d .%.
O
C
ttt
M d C;
G `' W O
f 5
c.. U"
IL
G
M.
d C7
iS. "`
ro C
Cs; w C
G
e",v
rnd.::
G C
Q
a,..::
d,
GzU
w"a' C.
U
nono
titi
ad
s
MNNqO
NN
bG
w
w
C9
G dO .G C.1 F
ttl
M
F
G_
LP
Vw5
N:rn
InG
ILi
C O .. E
CP
t b Q ti
O H O lV
ACC v1' ti
6.
r` n
O OY' d
Y' C rC.
G V C .O
c
o'
zh
z
zw
II
u
m
tk
Cata
z3
6n
ar
IX] U".
p5C1
s3
a1
a
i3
S]
tD
v v:
i7
w:
a-
It
C
Y
GGCii
Y
RS
It
t4
mL:
Nf" CU
NGU
6r (/
iJ.
cR C. v7
V' G v
nl w.' V
K: .(0
1.
MMW
42
dd
AA
33
QNmH
U.
Cl:
ti
U)
NN
i1
p,
sy
u:
rG
Mme. "
ffi
v
a
IS'
6S
i5
F vs
G.
G =.
as .-.
OO
O^f
CO
C
o
P. d d'
G 6 a^
a OWF
C" O
N Q
t
ts
Si n'Y
rn
pK
Rj
a^
iy yy,
tj
44
yy1j
CF .
4A
r4
u
f. nt+ 3
5 U
p pMy
C7
cF
i
w
cA
El
CC
53 -"
Al
O.
pe
1 Q Pt Fi
ax'
O OH'
v' Y CKS %
M V ,h^ 1
y ^gym
p] : Ctf
ow'
r.
e{ V
vl
ca '
cCd .^.
y" O
sNr
ro
O M
P'
tT '
i
VJ '
pp
l7
N ':
ti
rv' v V, :'
E
ti
O'
Q ._'
CIS IS ' r 4
N.
O
N +-+4t;
N
V
tipN
N N d. ',,`
y'
Ul i.+
G a
r,
7 Z;
e." ``
a:
vii
WZ
@
t+
t+ ss
aa
NN
NN
9Y
vaw
aa ,,
F'
w.-
itl
x.
MBA
ra a
v.,6
Gb
F
y
iE
E.
Ei
y:RR$if, it
O-, U
O O
p "`
p.,
j 7i
fiy a*
W sk
R.
At
414
C,!
a.
G C._]
Ga
it
ftA
M:.=
cccc
C2m
m.: r
p;
L3L3
ti
ti
ti
C.
O
UG
G
nJ
P.
of
G+w. v "wcu
O' V ^` : C
M C u
ma ....
n, , w''
a. '"..
nl NN.
u . i`.'..c
n a:
K'
wv. rD. s
ww. '
C .r+
7
S",
vl " cJ
o G C
m.-.
G' M
v .-,A C7
S; fry
O iG Yn
n d v
cv q C7
vl M
Cd
rtw
vU
3a
3z
awa
au
as
Yy
t.
veV d V.
C7
F'
CJ
wCp"
ad
3aU
u?
aU
3apz
UU
au
3zx
au
a
c
v
k
0O ==nIpRtnIpRt
RR
rvtL
Y.
MHMH
NN
NN
J t.
a .
J G
5:
J:
W
o ti
CD
pp
a
p
yy
claw
t+'
4j.
U'
m KN. N U
4)' O N OA
CV O V
eS
re tFG
G yw
ro
W"
n ,
n.
ra` .
v x
p
4
z, J
a'.
n,tld
y C:
r~
C7
x z
U: J
i..
r1, 2X t
Ca w
U d'
Z. a
C aCa
cz
L4
L4
CdU
a3
y .G p
a'3.
c c
ab t G ni
ra
tr9
d'
w 0.
tT
a.l
C C m
J 0.'4 J s G1 U C
U Z
v5
m,
Y
q
r
C' y
O
0.t..
rr x
r+ x
It
ea
It
es
fi
wa
9t +s
3f ;
t"e.'
ry `-'
d C
G'
Ci Z'
K,;;
@ *.
a,
C{
O s= 4F
Eat
naOrti
N
A G.
U V rru
a G
li '' G
bl) iC
s$
a ^,
49 F.
O.
C v
V MV.
G tv
bG
G' G
4"$
ti
C.+:
6 J
T J G.
sn w
4 .
Cc: }
U1
U^
riz
V9
CG
it
V
U
L"
7. 0
w.
rig o..i..
;
rn a
r..
v`,:
v ?. w
a, :+.,
u
a. [:,.
a.:'.,
a w ._
H ?. a
GO
1i +y. O
CN
trt Q. V
h:
Cab
vw
R 0
HG M'
M G' t
N
as
c7,
P M.
V+ Y
QiJ
h]
u N
ngG
w i
CJ M
Vl p
GC W v
r+N' -fr V
O
C
P"
rG
am
z'
ii
pp
lL7N
MM
NN
S Ci
ay m
ro
G'
c.,
lltllt
y,
H" r rn.
cr<FL
44
are
0
cJ'
nC CCU
wV
U. ,
ro
wUcn
LZ
Aq
P T. o
e: w .'_'
m `'
w '
row ?
w"
L;
q
1w
Bi v O'
F G G
it
f.J '
G C
O^
S C Q
3
s
u
U
w' W
n"
cG
z. 5_w
HHC?
W C,?.
d2M.
wHH4
144
lI,eoileoi 4. n, irti`rt`
HQ
p$
y
4 " jp` , "' +
tS
W Ltil
t1S
Gu
a,' C]
W m
WI
WI .`
W1'
yep
r.1. A v
b
p
O.
c1
rY
a>
u.
CC
m
G
c
C
GC
G
G
O u'i N.
N N
00 N
9'
ilia
c
xx
se
v;
C1 YV
tn. 4: ".
V Y V
G r.r
v R "`..
p .Y.. ''
y. Cf
2G
C7
G inW x ro ` 5
G. 9
w G
f.
s ,n
w L
W V
a,
U W
w
G
CC
CU
U.
O.,
yy
Q_
Ev
r
ii
btl
o.
is
k.1 H
mW
G. W
V1 P.
c.L 6
ZW w C?.
CJG
m W W
u?
u?
V
G
W.
u' P
V'i ..
YV
ro
ah
6 M
CG
U
Wz.
T
aR
S Er...'
CQ
GG
fi
OO
w;
c:
W .,::;
w W w
W u W
MMM
NN
asraasra
D. ti
G.
i'
Rx {
G I N
f" 1
U.
Vi @
w à
o`ô n G
va
vNi tav v.
w:
14
F
u}
O. m
O iA
F 6 O
O C`
7
W WSJ T.
mO O b
yti " 31r
HY
ik
a
r5 ,Z C:Q"
eAt
ti
II
OO
as
to
oz
v0v0
MM
rl
CC
NN
NN
t0t0
ca
U ":7 m ' G
G Li
Q7 u
66
Oj v
Y""'
Av
X F
Fi
tR
vlffiavlffia
rr
rl`rl`
3w
a C%
C3 a V l7i
6.
d>+
C^w
di a.%
PI ]
f4 4 i7
OA
d V
dyW
c1a
QcG CG
9ri
i
uarl W3i4:W3i4: 5;
mm
aa
rara
ww
NN
IF
v.
C: C.
G`y.
CQ
i i"
r.Gi C: d != a a n`:
U U
CGi U G1 v v. n:
wva
S >
Fpp
qC
ir
V@
ppC
CCq
ffi
pG
CO
w.. DO
bb
CY"
rs5m ^"
cE
m ,
a:
C '^
N '}
G "'"
N.
N.
ea
I
SY$
G vC
m Z r G
C m ' w`
WG L
Vhi nC Cr
G'
O cGi " 4C
ry G U
N N `+
v .. 1 x U
c;
O ''
tv c"'vd C7
Js
tt
ma
QQ
MHe` aQ
caca
OO
U!
G
riy. A}
C!11
JJ
G.
lt'
il
Jiil
CY
Ni
U7N
G'i
44:
gut
V
Q
Q CT
M 3
Y$y..
av
w
b
qa
fYi
czu
II
u
a
toto
00
4aw
M MW
Uia
aF3
wz
cAx
ww
a3
4=
ti
u: :::
mm
xm
z3
CCi CC
ww
a3
LQww
NN
ryarya
a3
oo
W5++
8}
0
CG
G J
J U
c.
4J
c v.+
J `
p-.
F
G
cr
w.
3,
ai'
n
05
o' a' o
o r,a G...
ti ,
o.
Q' r. r~
as
or m
G
1i
M1is
n,
0.
z: iOvz
a
t:
CC
te
00
NN
rw
cn
NN
u
aa
4=
O G
7 O O
ti
Sr4 +
Q
cG
Swy
5:
ro
o oa
E.
Jxaa
a o
ahc \.
G..o c
ar
rU
o ti
x9, 9
Axe
It
w
s
c
v:
C . Y
V
N
rG
cu
a C7
r-
va
G'
r-.:/
cv ..]
V`
G ':
r; ^' G`
rr
5 H 4
CY
C@' 4
to
L
Ca.
xU
raw?
dv"a
ad
ar J
a4
rr
00
aa
CZ
NN
u q
J
E,
G j
bll
cn
mm
va
v:
o
G
u
c^ G
0 ru
oC
uy
CV .}F.
y+` G. M
c aac .
y, : E
ti
Ca
rN
o `>à>
3
ST .."^
rn
e`". i
r'C.>v :
T N ` T s`
a
w. yj
m ..
a' evi
p!
ei i
rya
At
0. c
NZ
ar C v
C1
q E .
c. +
co v J V
rJ O C.
N 0.CYk
s.
v D a. G
USX
cC .
Q [
wz
04
v<
G
as
zv
5z
X .+ 7
v..
w' G -;.
x `
N 'J Z'
rv
4l
d V
zz
0 :rzH
Z.,
r.; t." :: <.
OO
aa
44
NN
NN
U4?
ti
cx
cx
R
G
y, r
V: W W
vNa
ti 1' r
OG
ti
Rl
1
r'
c
U
U
C
v>C C7
P ;'
dU
Z @ C7
C7
r .-
iU'
i..' U U
m v..v
r H C7
a''
a' G'
G4
wG'
11
it
z
tim umr,u=m"r, ="
00
rara
0000
QQ
Jb
ro U N
i` Gi
KO
j
r
J ". v c 'ri nn o
W J
Y
T9
c`,
v:
i+
3
411
t.
qq
J2
ILI
Q1 Z
It
w
m
fi+
yr
H
h,
qj ;`3
3. tv N
C M O v
q
m .
ri .r.' i
CYO
N N C
n N ti
Y. L
A ( 3)
m
y'j CZ
42
v C
rFZ'
h Ak
v. vCr
xx
c, a.. a:
rn ''
vs v7
ca
wc
n
wCJJ
lu
qp
4ti; W.
CÙ
4
E m
i. l
S :.
H` U .
a .
c7: G
wee
USA'
b `L b
S4
oft,oft,
N
G
x.
G
A.,r
y et n
y.
C Kl
W .: G m
zw
tC
r Fa
OO g#g#SiSi
EGa}'
cya
my+
chmchmOi
NN
NN
O.
L4
S'
49
LZ
t5 '
G
OV
r+
G
ti
Gl
G"V
IT 9
4 i
b',
15r
LnnV
ro
M
an...
It
v: v
z v
xt
i7
i5
m .: C .:
eY :%
S: `?
v?
azc,
v
ce
Ho
y}
z>
rzu
G.
4m
G
yA:
C R
G,
to
C.. p
ox
CCbI
y o.-.".
td
GG
C
G
G
G
CG
G
y
J,
n.
R.
n, R. .,
3.....
l ,.:
4 .
0]. q. tx, s
o+ w.
V) ..,.;,
x
G
ua ' J
G' v' u;
h :., d
s; f
:U
n J:.
H7C. -.
uz ... .
u3w
PaPa
oMM>)
oMM>)
h
C
as
CC
MM
v
OO
NeQeQN
ww
C.
C C
Up.
v;
9.
15
R
pJ
0
G .>'
G G.
4 i)
EEl
2
G %.
CU
N G O.. G
G
W1
O'" J
C
G
v.
N
0
wC"
cd
cd
C
b
G
a.
m
K w
i d
l
J ti
wi
L4 d H .
z
G J
Ili i1i .
FL a
OC
H
P+ 1
ca
a
tvd
rz
q 0 .
U K
u4
c..
ti
ca
c1
G
Eo
V
j
C
mb v
O:
CO
O m
CY+
6 0
tfitfi bb
J M.
b' roMw.
u: W
Vla" l7
V
N
M+
i
w.
V yM
aT y f+l
t'] V
E'
Vi U.` V
h
N -: .
M
J
C.,d?
N' L 41
y) " PM
m
u'
00
c o
0r\ar\a0
G
LQ
eè`vv
u,
N
ci
75
0V
fi
V4
4
C.
O\ l
rY
m f.`ro..
I' d
5F
O p" 5V-
k` J
n
v m
4z v"Sw
ik
Q!
h C: q ,
m va r -,
7
N p.1 v
Y J V
d :.) :7
vi N
21A, 4
fi ,C
tt t
OK
L7
w. L' w U z
II
OO
MM
OO
NN
NN
cUU
z3
a3
az
w3
p
w
i7 G:7: W
4gi
rvi
C.
h^
07
h M H
O M V
G..
u`C p
ul. V y.
5 ''
Qi7
M..
CCJ
asC: i
nG':.
x. GV
r . l ..]
MGV
VJ
nib
M it G
x. D !
cL :
V]
u^
i.0..
M
y.^
env
C1
Py.
C4 zC4
tt h
ir
aa
4
C
GtoGto wsws aa
Fy
5a
C7
CG
a*
C3
d:
aid
as
a53
MOMMOM
rara
oUCa
ar,
u>u>
Jl
OL bli U W
1`
4
cs
WW
x
m
ir
Q Y^N ^C+ ro;
I4
Ua:. Ja..
a"
fr
m.
V!
s.
air
Ur. 0
4:j.
ti
It
xqRR P2Zi
ti
py 4
C,
w i,
3. Gy. F
y- , c
ro c: .
c,..c G
C',
K ti ' s
GO1
".` .o?C.,
r4
At
a "t$
Lt
o,
Ifl U V
ry C!
V .
N. a 47.
In 3t
yam
ZrG
v
YiYi
4th w G
jau
O4
e+e+ 11
CC
NN
mm
NN
F v j
U E
a"
m64
C c
Q.
oE. 3
W m. m
y_
CJ
p.
E
W
p
p
:-,
x
c. o: w ".
1
c..w
w ww U
IM
arn;`
arn;`
IM
IT
o
C%
s^,
Gm `^mod $ '
moo `
p'.7^.. C
m a'i E.
7-e
QQ nMytnMyt
a,
ilk
ON
WW
CQ
NN
v.,
as
C ro'w
fA
a R
Yfn
wG:
a
N
to
m
ci
G
u
X
Ca
U +'
Y..
Yom. W v
G Q '
V] a, G... rn
1 Ar
Z, W ...
C. h" a
d W a -+
ve y.
G.. "
P` p .q
r. 4 7. k
Q Y>. W
C W a. ro
A
fi y
4"
r- 3 a:.7
1v
c.. -
rn n Ci
LC7 ,
v d C7
a3 i7
inCJ
C9
O
M
2Z a:.
rzz
I.
a
A
ry
Lt
oTo.'
L"r
F'. W ,
m^:,
P: k-
ti` c
o0.
n
t-.o
nN.{::
qG m
P wGm
G
Cn
xoh+m:
Q
w, S i .
Q ['HC
C
rn'
MTV
rSe"
y' S
L9
zzs
ccC
xC
a'
u : v)
3 71
3U
Em,Em,
O4O4 xttiYixxt tiYix

4i pC"
eMOMeMOM
NN
L4
5
WW
NN
oq
V C NR
ppyj
yq1
Y C
vi
wyw RnQ gYp ryry
Ay +
ypa
y. : i
die
CT p p
N CV
C ..
C GN
Y O h 4
P G
nd a
LP ..
VU
G
V+
S? C. C
W'. O. In
Cb
h G: :V
rl
Vl In 0
M. N
O Y'
iJ
ti
rat
In
z iJ
cY V] J ii
M15
rh ` V
4
L4
L4
N aU
cCS
y^
C
C
c
11tt
hi
fi
C
W
W^
ItVa '
u
FwFw
7C
soso ryr,y,
Q
w
QQ
NN
NN
bb
luo
ff *
WI,
I
V-
THIS AGREEMENT made as of this _____day of _,
20. (
hereinafter called the
execution date") by and between DEKALB COUNTY, a political subdivision of the State of
Georgia ( hereinafter referred to as the " County"),

existing under the laws of the State of
and _,
with offices in -
a _
organized and
County, _
hereinafter referred to as " Contractor"), shall constitute the terms and conditions under which the
Contractor shall provide Management Advisory Services in DeKalb County, GeorgiaWITNESSETH:
That for and in consideration of the mutual covenants and agreements
herein set forth, the County and the Contractor hereby agree as follows:
ARTICLE 1.
CONTRACT TIME
The Contractor shall commence the Work under this Agreement within Ten ( 10) days
from the acknowledgement of receipt of the Notice to Proceed. Contractor shall fully complete
the Work within one ( 1) year and four ( 4) possible one year renewals Agreement from and
including the acknowledgement of receipt of the Notice to Proceed. The Contract Time may be
extended only by Change Order approved and executed by the DeKalb County Chief Executive
Officer or his/ her designee and the Contractor in accordance with the terms of this Contract.
The Contractor shall commence the Work under this Contract within ten ( 10) days from the
execution date. As required by O:C,G.A 36-60- 13, this Contract shall ( i) terminate without further
obligation on the part of the County each and every December 315, as required by O.C,G. X 36 -6013; as amended, unless terminated earlier in accordance with the termination provisions of this
Contract; ( h) automatically renew on each January I",
unless terminated in accordance with the
termination provisions of this Contract; and ( iii) terminate absolutely, with no further renewals, on
December 31, 2018, unless extended by Change Order adopted and approved by the DeKalb County
Governing Authority and the Contractor in accordance with the terms of this Contract.
ARTICLE 111. PAYMFNT
As full payment for the faithful performance of this Contract, the County shall pay the
Contractor, the Contract Price, which is an amount not to exceed ($ ),
unless
changed by written Change Order in accordance with the terms of this Contract. The term " QL4ne
Order" includes the term " amendment" and shall mean a written order authorizing a change in the
Work, and an adjustment in Contract Price to Contractor or the Contract Term, as adopted and
approved by the Contractor and the DeKalb County Governing Authority, or the Chief Executive
Officer, if exempted from Governing Authority adoption and approval in accordance with the
express terms of this Contract. The Chief Executive Officer or his/her designee shall have the
authority to approve and execute a Change Order lowering the Contract Price or increasing the
Contract Price so long as the amount of each Change Order increasing the Contract Price does not
exceed twenty thousand dollars ($ 20,000.00) or ten percent ( 10%) of the Contract Price, whichever is
less. Any other increase of the Contract Price shall be by Change Order adopted and approved by the
DeKalb County Governing Authority and the Contractor in accordance with the terms of this
Contract. Amounts paid to the Contractor shall comply with and not exceed Attachment A, the
page( s) attached hereto and incorporated
Contractor' s Cost Proposal, consisting of _
herein by reference.
Payment is to be made no later than thirty ( 30) days after submittal of
undisputed invoice.
Invoice( s) must be submitted as follows:
A. Original invoice( s) mustbe submitted to:
DcKalb County, Georgia
Accounting Services
Annex Building
1300 Commerce Drive

B. A copy ofthe invoice(s) must be submitted to:
Office of the CEO

The Maloof Building
1300 Commerce Drive
C. A copy of the invoice(s) must be submitted with completed Prime Contractor LSBE
Local Small Business Enterprise) Utilization Report and LSBE Sub- Contractor Report
Contract Compliance Division
DeKalb
County Purchasing & Contracting
1300 Commerce Drive, 2 Floor
2
ARTICLE IV. SCOPE OF WORK
The Contractor agrees to provide all Management Advisory Services in accordance with the
County' s Request for Proposals ( RFP) No. 13- 500275 for Management Advisory Services, attached
hereto' as Appendix I and incorporated herein by reference, and the Contractor' s response thereto,
attached hereto as Appendix H and incorporated herein by reference,
The Contractor' s services shall include all things, personnel, and materials necessary to
accomplish specific projects authorized by the County, Specific Work Authorizations will have
precedence over any interpretation within the Contract,
ARTICLE V. GENERAL CONDITIONS
A. AgojEgC of Work. The Contractor shall be responsible for the accuracy of the Work and
any error and/ or omission made by the Contractor in any phase of the Work under this Agreement,
B. Addai2aftI312ft. The County shall in no way be held liable for any work performed under
this section which has not first been approved in writing by the County in the manner required by
applicable law and/ or the terms of this Contract, The County may at any time order changes within
the scope of the Work without invalidating the Contract upon seven ( 7) days written notice to the
Contractor. The Contractor shall proceed with the performance of any changes in the Work so
ordered by the County unless such change entitles the Contractor to a change in Contract Price,
and/or Contract Term, in which event the Contractor shall give the County written notice thereof
within fifteen ( 15) days after the receipt of the ordered change, and the Contractor shall not execute
such changes until it receives an executed Change Order from the County.
No extra cost or
extension of time shall be allowed unless approved by the County and: authorized by execution of a
Change Order, The parties' execution of any Change Order constitutes a final settlement of all
matters relating to the change in the Work which is the subject of the Change Order. The County
shall not be liable for payment for any work performed under this section which has not first been
approved in writing by the County in the manner required by applicable law and/ or the terms of this
Contract.
C. Ownership of DocumenLs. All documents, including drawings, estimates, specifications,
and data are and remain the property of the County. The Contractor agrees that the County may
reuse any and all plans, specifications, drawings, estimates, or any other data or documents described
herein in its sole discretion without first obtaining permission of the Contractor and without any
payment of any monies to the Contractor therefore, However, any reuse of the documents by the
County on a different site shall be at its risk and the Contractor shall have no liability where such
documents are reused,
D. Successors and Assigns. The Contractor agrees it shall not sublet, assign, transfer, pledge,
convey, sell, or otherwise dispose of the whole or any part of this Contract or his right, title, or
interest therein to any person, firm, or corporation without the previous written consent of the
County. If the County consents to any such assignment or transfer, then the Contractor binds itself,
its partners, successors and assigns to all covenants of this Contract. Nothing contained in this
Contract shall create, nor be interpreted to create privity, or any other relationship whatsoever,
between the County and any person, or entity or than Contractor.

E. Reviews and Acceptance. Work performed by the Contractor shall be subject to review and
acceptance in stages as required by the County. Acceptance shall not relieve the Contractor of its
professional obligation to correct, at his own expense, any errors in the Work,
R
Termination of Agreement. The Contractor understands and agrees that the date of the
beginning of Work, rate of progress, and time for completion of the Work are essential conditions of
this Contract. The County may, for its own convenience and at its sole option, without cause and
without prejudice to any other right or remedy of County, elect to terminate the Contract by
delivering to the Contractor, at the address listed in the Notices article of this Contract, a written
notice of termination specifying the effective date of termination. Such notice shall be delivered to
Contractor at least thirty (30) days prior to the effective date of termination. If Contractor' s services
are terminated by the County, the termination will not affect any rights or remedies of the County
then existing or which may thereafter accrue against Contractor or its surety. In case of termination
of this Contract before completion of the Work, Contractor will be paid only for the portion of the
Work satisfactorily performed through the effective date of termination as determined by the County.
Neither party shall be entitled to recover lost profits, special, consequential or punitive damages,
attorney' s fees or costs from the other party to this Contract for any reason whatsoever. This
Contract shall not be deemed to provide any third-party with any remedy, claim, right of action, or
other right. The parties' obligations pursuant to this Section shall survive any acceptance of Work,
or termination or expiration of this Contract,
G. Indemnification AgtLe ment. The Contractor shall be responsible from the execution date
or from the time of the beginning of the Work, whichever shall be the earlier; for all injury or damage
ofany kind resulting from the Work, to persons or property, including employees and property of the
County, The Contractor shall exonerate, indemnify, and save harmless the County, its elected
F
officials, officers, employees, agents and servants, hereinafter collectively referred to in this Section
as " the County Indemnitees," from and against all claims or actions based upon or arising out of any
damage or injury ( including without limitation any injury or death to persons and any damage to
property) caused by or sustained in connection with the performance of this Contract or by conditions
created thereby or arising out of or any way connected with Work performed under this Contract, as
well as all expenses incidental to the defense of any such claims, litigation, and actions.
Furthermore, Contractor shall assume and pay for, without cost to the County Indemnitees, the
defense of any and all claims, litigation, and actions - offered through any act or omission of the
Contractor, or any Subcontractor, or anyone directly or indirectly employed by or under the
supervision of any of them. Notwithstanding any language or provision in this Contract, Contractor
shall not be required to indemnify any County Indemnitee against claims, actions, or expenses based
upon or arising out of the County Indemnitee' s sole negligence. As between the County Interimitees
and the Contractor as the other party, the Contractor shall assume responsibility and liability for any
damage, loss, or injury, including death, of any kind or nature whatever to person or property,
resulting from any kind of claim made by Contractor' s employees, agents, vendors, Suppliers or
Subcontractors caused by or resulting from the performance of Work under this Contract, or caused
by or resulting from any error, omission, or the negligent or intentional act of the Contractor,
vendors, Suppliers, or Subcontractors, or any of their officers, agents, servants, or employees. The
Contractor shall defend, indemnify, and hold harmless the County Indemnitees from and against any
and all claims, loss, damage, charge, or. expense to which they or any of them may be put or
subjected by reason of any such damage, loss, or injury. The Contractor expressly agrees to provide a
full and complete defense against any claims brought or actions filed against the County Indemnitees,
where such claim or: action involves, in whole or in part, the subject of the indemnity contained in
this Contract, whether such claims or actions are rightfully or wrongfully brought or filed. The
County has the sole discretion to choose the counsel who will provide the; defense. No provision of
this Contract and nothing herein shall be construed as creating any individual or personal liability on
the part of any elected official, officer, employee, agent or servant of the County, nor shall the
Contract be construed as giving any rights or benefits hereunder to anyone other than the parties to
this Contract. The parties' obligations pursuant to this Section shall survive any acceptance of Work,
R.- Insurance.
The Contractor shall furnish the following along with the Agreement documents
sent to the County for execution:
I
Certificates of Insurance in companies doing business in Georgia and acceptable to

I
the County covering:

a)
Statutory Workers' Compensation Insurance, or proof that Contractor is not

required to provide such coverage under State law;
b)
Professional Liability Insurance on the Contractor' s services in this

Agreement with limit of $1 1000, 000;
c)
Commercial
General Liability Insurance covering all operations with
combined single limit of $1, 000,000;

d)
Comprehensive Automobile Liability Insurance with form coverage for all

owned, non-owned and hired vehicles with combined single limit of
500,000.
e)
Umbrella or Excess Insurance is acceptable to meet the minimum limits
whenever there is an insurer licensed to do business in Georgia which is
providing at least the first $100,000 of primary coverage.

2.
Certificates of Insurance must be executed in accordance with the following

provisions:
a)
Certificates to contain policy number, policy limits, and policy expiration

date of all policies issued in accordance"with this Agreement;
b)
Certificates to contain the location and operations to which
the insurance
applies;
c)
Certificates
to
contain
Contractor' s
protective
coverage
for
any
subcontractor' s operations;
d)
Certificates to contain Contractor' s contractual liability insurance coverage;
e)
Certificates are to be issued to:

The Maloof Center, 2 a Floor
1300 Commerce Drive
3.
The Contractor shall be wholly responsible for securing certificates of insurance
coverage as set forth above from all subcontractors who are engaged in this work.
4. The Contractor agrees to carry statutory Workers' Compensation Insurance and to

have all subcontractors likewise carry statutory Workers' Compensation Insurance.
11
5. Contractor agrees to waive all rights of subrogation and other rights of recovery
against the County and its officers and shall cause each Subcontractor to waive all rights
of subrogation for all coverage,
6.
Failure of the County to demand such certificate or other evidence of full compliance
with these insurance requirements or failure of the County to identify a deficiency from
evidence provided will not be construed as a waiver of the Contractor' s obligation to
maintain such coverage. Contractor understands and agrees that the purchase of insurance in
no way limits the liability of the Contractor.

7. Certificates shall state that the policy or policies shall not expire, be cancelled or altered
without at least sixty (60) days prior written notice to the County. Policies and Certificates of
Insurance listing the County and its officers as additional insureds ( except for workers'
compensation insurance) shall conform to all terms and conditions ( including coverage of the
indemnification and hold harmless agreement) contained in this Contract.
If the County shall so request, the Contractor will furnish the County for its inspection
and approval such policies of insurance with all endorsements, or confirmed specimens
thereof certified by the insurance company to be true and correct copies. Contractor shall be
responsible and have the financial wherewithal to cover any deductibles or retentions
included on the certificate of insurance.
I. Georgia Laws Govern. The laws of the State of Georgia shall govern the construction of this
Contract without regard for conflicts of laws. Should any provision of this Contract require judicial
interpretation, it is agreed that the court interpreting or construing the same shall not apply a
presumption that the terms hereof shall be more strictly construed against one party, by reason of the
rule of construction, that a document is to be construed more strictly against the party who itself or
through its agent prepared same; it being agreed that the agents of all parties have participated in the
preparation hereof, and all parties have had an adequate opportunity to consult with legal counsel. In
interpreting this Contract in its entirety, the printed provisions of this Contract, and any additions
written or typed hereon, shall be given equal weight, and there shall be no inference by operation of
law or otherwise; that any provision of this Contract shall be construed against either party hereto.
J. _ Venue. This Agreement shall be deemed to have been made and performed in DeKalb
County, Georgia. For the purposes of venue, all suits or causes of action arising out of this
Agreement shall be brought in the courts of DeKalb County, Georgia.
K. Contractor and Subcontractor Evidence of Compliance, Federal Work Authorization.
Pursuant to O. C.G.A.
13- 10- 91, the County cannot enter into a contract for the physical
7
performance of services unless the Contractor, its Subcontractor( s) and sub
subcontractor(s), as that
term is defined by state law, register and participate in the Federal Work Authorization Program to
verify specific information on all new employees. Contractor certifies that it has complied and will
continue to comply throughout the Contract Term with O.C.G.A. 13- 10- 91 and any related and
applicable Georgia Department of Labor Rule. Contractor agrees to sign an affidavit evidencing its
compliance with O.C. G. A. 13- 10- 91,
The signed affidavit is attached to this Contract as
Attachment B. Contractor agrees that in the event it employs or contracts with any Subcontractor( s)
in connection with this Contract, Contractor will secure from each Subcontractor an affidavit that
certifies the Subcontractor' s current and continuing compliance with O. C,G.A, 13- 10- 91 throughout
the Contract Term. Any signed Subcontractor affidavit(s) obtained in connection with this Contract
shall be attached hereto as Attachment C. Each Subcontractor agrees that in the event it employs or
contracts with any sub- subcontractor(s), each Subcontractor will secure from each sub-subcontractor
an affidavit that certifies the sub-subcontractor' s current and continuing compliance with O.C.G.A.
13- 10-91 throughout the Contract Term, Any signed sub- subcontractor affidavit(s) obtained in
connection with this Contract shall be attached hereto as Attachment D,
L. County ReDresentative. The County may designate a representative through whom the
Contractor will contact the County. In the event of such designation, said representative shall be
consulted and his written recommendation obtained before any request for extra work is presented to
the County. Payments to the Contractor-shall be made only upon itemized bill submitted to and
approved by said representative.
M, __
Contractor' s Status. The Contractor will supervise and direct the Work, including the Work
of all Subcontractors. Only persons skilled in the type of work which they are to perform shall be
employed,
The Contractor shall, at all times, maintain discipline and good order among his
employees, and shall not employ any unfit person or persons or anyone unskilled in the work
assigned him. The relationship between the County and the Contractor shall be that of owner and
independent contractor. Other than the consideration set forth herein, the Contractor, its officers,
agents, servants, employees, and any Subcontractors shall not be entitled to any County employee
Benefits including, but not limited to social security, insurance, paid annual leave, sick leave,
worker's compensation, free parking or retirement benefits. All services providedby Contractor shall
be by employees of Contractor or its Subcontractors and subject to supervision by Contractor. No

officer or employee of Contractor or any Subcontractor shall be deemed an officer-or employee of
the County. Personnel policies, tax responsibilities, social security payments, health insurance,
employee benefits and other administrative policies, procedures or requirements applicable to the
Work or services rendered under this Contract shall be those of the Contractor, not the County.
N. GeorDa_Ok_
en Records Act. Contractor will be expected to comply with the applicable
provisions of the Georgia Open Records Act, 0,C,G,A, 50- 18- 70 et seq.
O.
First Source Jobs Ordinance and Preferred. Employees. The Contractor is required to
comply with the DeKalb County First Source Jobs Ordinance, Code of DeKalb County as Revised
1988, section 2-231 et seq., and among other things, is required to make a good faith effort to hire
DeKalb County residents for at least fifty percent 50% of all jobs created by an Eligible Project, as
that term is defined in the First Source Ordinance, using the First Source Registry. Contractors,
subcontractors, and independent contractors bidding on this contract will be encouraged by DeKalb
County to have 25% or more of their labor forces for this project consist of Preferred Employees
selected from the First Source Registry. The First Source Registry has Preferred Employees trained
by U.S. Department of Labor registered apprenticeship programs and other partners. For information
on Preferred Employees, please contact the DeKalb County Workforce Development by telephone at
404- 687- 3417 or 404- 687-7171or in person at 320, Church Street, Decatur, GA 30030.
P. Business License. Contractor shall submit a copy of its current, valid business license with
this Contract. If the Contractor is a Georgia corporation, Contractor shall submit a valid county or
city business license. If Contractor is a joint venture, Contractor shall submit valid business licenses
for each member of the joint venture. If the Contractor is not a Georgia corporation, Contractor shall
submit -a certificate of authority to transact business in the state of Georgia and a copy of its current,
valid business license issued by its home jurisdiction. If Contractor holds a professional license, then
Contractor shall submit a copy of the valid professional license. Failure to provide the business
license, certificate of authority, or professional license required by this section, may result in the
Contract being terminated. Contractor shall ensure that any insurance, license, permit or certificate
submitted in response to the County' s REP or as part of the Contract shall be current and valid when
submitted, and shall remain valid, current and maintained in good standing for the Contract Term.
Q. Sole Agreemen . This Contract constitutes the solo contract between the County and the
Contractor. The terms, conditions, and requirements of this Contract may not be modified, except by
Change Order. No verbal agreement or conversation with any officer, agent, or employee of the
County, either before or after the execution of the Contract, shall affect or modify any of the terms or
obligations herein contained. No representations, oral or written, shall be binding on the parties
unless expressly, incorporated herein, No Change Order -shall be, enforceable- unless approved by
official action of the County as provided by law or in this Contract,
R.
Attachments and Appendices. This Contract includes the following Attachments and
M
Appendices all of which are incorporated herein by reference: Attachment A, Contractor' s Cost
Proposal; Appendix I,
County' s RFP; Appendix II, Contractor' s Response; Attachment B,
Contractor' s
Attachment C
Affidavit;
Subcontractor' s Affidavit(s);
Attachment
D,
Sub -
subcontractor' s Affidavit(s); and Attachment E, Certificate of Corporate Authority or Joint Venture

Certificate.
S. Severability. If any provision of this Contract or the application thereof to any person or
circumstance shall to any extent . be held invalid, then the remainder of this Contract or the
application of such provision to persons or circumstances, other than those as to which it is held
invalid, shall not be affected thereby, and each provision of this Contract shall be valid and enforced
to the fullest extent permitted by law.

T. Notices Any notice or consent required to be given by or on behalf of any party hereto to
any other party hereto shall be in writing and shall be sent to the County' s Chief Executive Officer
and the Executive Assistant or to the Contractor or his authorized representative on the work site by
a) registered or certified United States mail, return receipt requested, postage prepaid, ( b) personal
delivery, or ( c) overnight courier service: All notices sent to the addresses listed below shall be
binding unless said address is changed in writing no less than fourteen days before such notice is
sent
Future changes in address shall be effective upon written notice being given by the Contractor
to the County' s Executive Assistant or by the County to the Contractor's authorized representative
via certified "first class U.S. mail, return receipt requested. Such notices will be addressed as follows:
Chief Executive Officer

Clark Hanison Center
330 West Ponce de Leon Avenue
Wh Floor
Decatur, GA 30030
Ffitl
Executive Assistant
1300 Commerce Drive
With a copy to;
Director of the Department of Purchasing and Contracting

1300 Commerce Drive, 2 "s floor
With a copy to:
Director of the Finance Department
1300 Commerce Drive

1H
o0w%
With a copy to:
U. Counterparts. This Contract may be executed in several counterparts, each of which shall be
deemed an original, and all such counterparts together shall constitute one and the same Contract.
V, Controlling Provision& The Contract for this Project shall govern the Work. If any portion
of the Contract shall be in conflict with any other portion, the various documents comprising the
Contract shall govern in the following order of precedence:
Contract, Change Orders
or
modifications issued after execution of the Contract; the provisions of the County' s RFP; and the
Contractor' s Response thereto.
I I
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed in
three counterparts, each to be considered as an original by their authorized representative.

DEKALR COUNTY, GEORGIA
by Dir.(SEAL)
0
Signature
W. BURRELL ELLIS, J.
Chief Executive Officer
DeKalh County, Georgia

Name (Typed or Printed)
Title
ederal Tax I.D. Number
ATTEST:
Signature
ATTEST:
BARBARA H. SANDERS, CCC

Clerk of the Chief Executive Officer
and Board of Commissioners of
Name (Typed or Printed)
Title
APPROVED AS TO SUBSTANCE-
APPROVED AS TO FORM.
Department Director
County Attorney Signature
County Attorney Name (Typed or Printed)
12
Contractor' s Cost Proposal
s, wn
v,
The County' s Request for

Proposals (RI-P) No. 13- 500275"
Excerpts from the Contractor' s
Response to the County' s Request

for Proposals ( RE=P) No. 13- 500275"
th4
e. t.
Ft
By executing this affidavit, the undersigned Contractor verifies its compliance with OC,G,A.
13- 10- 91, stating affirmatively that the individual, firm or corporation which is engaged in the
physical performance of services on behalf of DEKALB COUNTY has registered with, is
authorized to use and uses the federal work authorization program commonly known as E-Verify,
or any subsequent replacement program, in accordance with the applicable, provisions and deadlines
established in O.C. G.A. 13- 10- 91. Furthermore, the undersigned Contractor will continue to use
the federal work authorization program throughout the Contract Term and the undersigned
Contractor will contract for the physical performance of services in satisfaction of such contract
only with Subcontractors who present an affidavit to the Contractor with the information required
10- 91.
Contractor hereby attests that its
identification number and date of authorization are as follows:
by O.C.G.A. 13-
federal work authorization user
Name of Contractor
Name of Project
Executed on ,
20
in (
city), _(
By:
Printed Name and Title of Authorized Officer or Agent

Subscribed and Sworn before in on this the
day of
NOTARY PUBLIC
20 .
state).
EvvyMOMMUM,
Subcontractor Affidavit under O.C.G.A. 13. 10- 91
By executing this affidavit, the undersigned Subcontractor verifies its compliance with O.C.G.A. 1310 -91, stating affirmatively that the individual, firm or corporation which is engaged in the physical
insert name of Contractor) on behalf
performance of services under a contract with (
of DEKALB COUNTY, GEORGIA has registered with, is authorized to use and uses the federal work
authorization program commonly known as E-Verify, or any subsequent replacement program, in accordance
with the applicable provisions and deadlines established in O,C.G, A. 13- 10-91.
Furthermore, the
undersigned Subcontractor will continue to use the federal work authorization program throughout the
contract period and the undersigned subcontractor will contract for the physical performance of services in
satisfaction of such contract only with sub- subcontractors who present an affidavit to the Subcontractor with
the information required by 0,C.G. A. 13- 10-9t. Additionally, the undersigned Subcontractor will forward
notice of the receipt of an affidavit from a sub- subcontractor to the Contractor within five business days of
receipt. If the undersigned Subcontractor receives notice that a sub subcontractor has received an affidavit
from any other contracted sub-subcontractor, the undersigned Subcontractor must forward, within five
business days of receipt, a copy of the notice to the Contractor. Subcontractor hereby attests that its federal
work authorization user identification number and date of authorization are as follows:
Name of Subcontractor
Name of Project
Executed on
20__ in -(
city), _(
By:
Printed Name and Title ofAuthorized Officer or Agent

20
day of _,
NOTARY PUBLIC
state).
Sub- subcontractor Affidavit under O.C.G.A. 13- 10- 91
By executing this affidavit, the undersigned sub-subcontractor verifies its compliance with
O,C.G.A,
13- 10-91, stating affirmatively that the individual, firm or corporation which is engaged in
the physical performance of services under a contract for _(
mane of
subcontractor or sub-subcontractor with whom such sub subcontractor has privity of contract) and
name of Contractor) on behalf of DEKALB COUNTY, GEORGIA has
registered with, is authorized to use and uses the federal work authorization program commonly known
as E-Verify, or any subsequent replacement program, in accordance with the applicable provisions and
deadlines established in O.C.GA. 13- 10- 91.
Furthermore, the undersigned sub-subcontractor will
continue to use the federal work authorization program throughout the contract period and the
undersigned sub- subcontractor will contract for the physical performance of services in satisfaction of
such contract only with sub- subcontractors who present an affidavit to the sub-subcontractor with the
information required by O. C.G. A. 13- 10- 91( b), The undersigned sub- subcontractor shall submit, at
e t , Subcontractor
the time of such contract, this affidavit to (.%.
sub-subcontractor with whom such sub -subcontractor has- 2rivity o f contract).
Additionally, the
undersigned sub- subcontractor will forward notice of the receipt of any affidavit from a subname of Subcontractor or sub -subcontractor with
subcontractor to
whom such sub- subcontractor has privity
contract). Sub-subcontractor hereby attests that its federal
work authorization user identification number and date of authorization are as follows:

of Sub- subcontractor
Name of Project
Executed on
20-- in (
city),. (
By:
Printed Name and Title of Authorized Officer or Agent
day of
NOTARY PUBLIC
20__.
state).
ATTACHMENT E
T, ,
certify the following:

hereinafter referred to as the
That I am the duly elected and authorized Secretary of _ (
organized and incorporated to do business under the laws of the State of
an _
That said corporation has, through lawful resolution of the Board of Directors of the corporation,
duly authorized and directed
in his official capacity
as
of the corporation, to enter into and execute the following described
agreement with DeKalb County, a political subdivision of the State of Georgia:
That the foregoing Resolution of the Board of Directors has not been rescinded, modified,
amended, or otherwise changed in any way since the adoption thereof, and is in full force and effect on
the date hereof,
IN WITNESS WHEREOF, I have set my hand and corporate seat;

This the
day of .
20
CORPORATE
SEAL)
Secretary)
It
yl
PROPOSER AFFIDAVIT
By executing this affidavit, the undersigned verifies its compliance with O. C.G.A. 1310- 91, as amended, stating affirmatively that the Proposer submitting a bid to DEKALB
COUNTY, GA, a political subdivision of the State of Georgia, has registered with and is
participating in a federal work authorization program* [ any of the electronic verification of work
authorization programs operated by the United States Department of Homeland Security or any
equivalent federal work authorization program operated by the United States of Homeland
Security to verify information of newly hired employees, pursuant to the Immigration Reform
and Control Act of 1986 ( IRCA), P. L. 99-603], in accordance with the applicability provisions
and deadlines established in O. C. G. A. 13- 10- 91, as amended].
BY:
Authorized Officer or Agent
Federal Work Authorization

Enrollment Date
Proposer' s Name)___
Title of Authorized Officer or Agent of Proposer
Printed Name of Authorized Officer or Agent
Address (* do not include a post office box)
SUBSCRIBED AND SWORN

BEFORE, ME ON THIS THE
DAY OF
Notary Public
20_
Identification Number
List below three ( 3) references, including company name, contact name, address, email address, telephone
numbers and contract period who can verify your experience and ability to perform the type of service
outlined in this ITB,
Contract Period
Company Name
Telephone Number ( include area
Contact Person Name and Title
code)
State
Complete Primary Address
city
EmaiEAdarTW--
Fax Number (include area code)
Company Name
Contract Period
Zip Code
coele
State
City
Email Address
Fax Number ( include area code)
Company Name
Zip Code
Contract Period
code
State
Zip Got3e
city
Email Address
Fax Number ( include area code)
REFERENCE CHECK RELEASE STATEMENT
DeKalb County is authorized to contact the references provided above for purposes of this ITB.
Authorized Signature of Bidder)
Date
Company Name
Excerpts from the Contractor' s
Response to the County' s Request

for Proposals ( RFP) No. 13- 500275"
August J5. ZOl3
Department n/ Purchasing and Contracting

The Maloof Center, 2nd Floor
l3O0 Commerce Drive
Decatur, CA 30030
Ad\ ention:, Mu Kimberly Chambers, Contract Administrator
DeKallo County, Georgia ( Request for Proposals No. 13 500275 - RFP)
Dear Mrs, Cmurnberb:
Veolia Water North Arnerica Operating Services, LLC lVeolia Water), as the Applicant Contractor, ap-
preciates the Opportunity to provide OUT technical and cost proposal for this management advisory
selvicrs study Of YOUT Department of Watershed Management's iDWM) administration, pd&^ niny,
operations, and i naintenance and capital programs, including the customer service functions conclucted onits behalf by the County Finance Department. Additionally, the Ill oposal discusses how we
can assist the Coonly with implementation ofits selected recommendations for improvement.
Our approach will involve working with your organization collaboratively on many levels to evaluate
your current operations and processes, and then together developing optimization initiatives that
can be successf u Ily implemented. Together we will produce a " Made-i n- DeKam" plan to set you on
the course for becoming x Utility pf the Future.
Recognizing that the County is embarking on a large, ambitious capital investment program, we are
mi ndful of pacing this project so that it doesn' t get in the way of ongoing DWM business. However,
we are equally mindful of your interest in demons trating benefits early from "quick wills" that wil I
build support and rno/nenb /rnin the organization as well vvitt the public.
Our collaborative consulting approach, dubbed Peel Performance SolutioreI (PPS), has been used by
Vonl| a Water in our advisory work with New York City; Winnipeg, Manitoba and Pittsburgh, Pennsylvania, In these projects, discussed in detail in the proposal, we brought together subject matter
experts, managers and consultants From throughout our firm to transfer our best practices and op-
erating expehenccfrurnourtraditiVualcontractO& k8prujoCtstothesediont, oVaconsultinghasis.

This process enabled us to provide significant improvements to New York City, where we jointly identified opportunifies expected tV save the City $I08rnillion$13O million per year and where w/eare
credited with offsetting plan n ed rate increases. In Pittsburgh, early evaluation foc used on custom Or
service optimization (among other initiatives) and has already led to the drarnatic cuts in call answer
times. which were quickly noticed by the public and favorably commented on. You will see that our
success in these projects is validated by testimonials from the clients themselves,
in this Proposal, vveare supper ted bv four locally based minority-owned andvv0n1an' ovvnedbusincss
enterprises that all have prior experience working on related projects. They include Corporate Envi-
V,, cI xnm,, wo.^ ,
m ma, wo` p w
j,"
m ^:
oF,< i mmm,, vom m^ 6mN
op, 31m
S,
wC; m,,
apx
p/
w2
o":_'cI ,
7'*|
me, n,":
mx.( o7 /*
rzn
m
dam/ quaa`,
m||*
zon
rnnn: cn\ a] kiskkhanuyerncnt([ I&W\ j. D, OarkMard\ ExvirnnrocnioU[ onsnrUomLi[, andDuvetai|
Con sulting, all of whorry Erin g skill s and experience that com Element our own, Specifically, we will
leve rage the local resources and pxpn/ icoceof our local partners to support io\plcroentationofthc
init iatives you decide to pursue, with ii i itiative-specifi c roles and costs.
We have prepa i ed OUT proposal to follow the outline of your Request for Proposals and aye submit-
tin g separately the technical and price sections, as directed. Further more, to meet the REP language
anti spirit of peTfOTmance- based-incentive compensation, we have proposed a limited-fee structure
to cover o nly our direct costs for the study and the program management function. All Of OUT profit is
at risk for the cost-Teduction and performance- enhancement results we will deliver.
As an Executive Vice President of Veolia Water, I have executed this proposal, the associated TepTesen-
tations and other documents provided with the RFP; a copy ofn1y signature authority (Certificate nf
Secretary) is provided in the Appendix.
I will remain the contact person as your procurement process moves forward:
DavidGadis ExccotiveViccProsidnnt
VrnliaVYa1cr North America Operating Services, Li[

101 West Washington Street, Suite 1400 East, Indianapolis, Indiana 46204
l7/9I7' 57] 4faX: 3l7/ 9l7-37l8- Enluil: david,gadis@veoliavvaterna. curn
jele :}
This proposal, as submitted, remains a valid offer for 120 calendar d a-ys from the proposed submission drodlincfnrUìsKFPVY9ackn0wledge/ eceiptofAddend 1aod2
invitpyooto contact us with any questions regarding this submittal urif you need any additional
information. We very much look forward to your review of this proposal and to Working with the
County and DYVMnn this important project.
Sincere\ yyaors,
5-
adis
g"
Yeulia Water North America Operating Services, LL[
mc u\"
zo
coVrmamollov","
p, 2 zx2
uc|
menvros, mas, co! n
Veolia Ifflat er 'Technical Proposal

V,-
IN
August 13, 2013
Contact
AAr David Gadib, Executive Vice President
Wells Water North America Operating Services, Li

101 West Washington Street, Suite 1400E Indianapolis, Indiana 46204
Telephone: 317/ 917- 3734 Fax: 317/ 917- 3718 Email: (lavid.gadis@veoiiawaterna. com
The information contained an each page of this document which has been stamped with
the legend " Company Confidential - Trade Secret and Proprietary Information Veolia
Water" is confidential and proprietary information which constitutes a trade secret of
Veolia Water North America Operating Services, LLC ( Veolia Water) Veolia Water asserts
a business confidentiality claim covering all data and information contained on each page
of this document bearing this legend. No such data and information shall be disclosed
outside ofthe agencyto which this document has been submitted or be duplicated, used
or disclosed, in whole or in part, for any purpose other than to evaluate this document.
Veolla IN"ater
P-32
P. 1
Executive Summary (RFP Section III. A, 3)
p.6
Project Approach for Identification

and Improvement Opportunities (RFP
p. 32
Project Experience (RFP Section 11 I. A.6)
Project References for the County to

Contact (RFP Section III. A. 6. d)
p, 33
Detailed information for Veolia Water' s
Relevant Projects ( RFP Section III. A. 6, e)
Section ILAA)
p35
P, 8
Cost Reduction and Improvement Study
Qualifications of Pay Staff (RFP Section

ILA, 6T)
Phase {RFP Section III. A.4.a)

P9
Establishing a cornmon understanding
p61
Project Organization (RFP Section III. A.6)
PJ0
Developing an ohrective comparison
p. 61
identificationof the Corporate Entity RFP
loll
Evaluating staff performance
p' 12
Evaluating revenue and expenses
p, 62
Organization Chart ( RFP Section III. A. 5. 13)
p.13
Evaluating business processes
p. 63
P13
Developing the improvement plan
Subsidery/ affiliate companies in the Same

Entity (Rl- P Section III A.Cc)
p.15
De5igning performance measures
PAR
Cost Reduction arid Improvement
Section In A. S, a)
Appendix
Al
LSBE ExhibrtA and LSBE Certification
A-2
LSBF Exhibit B
Implermintation Phase ( RFP Section H, AA.b)
p' 16
Approach to implementation
p.17
ImplernenLation means and methods
A- 3
Proposer Affidavit
p.18
Implementation schedule/ resources
A- 4
Veolia Water Business Licenses/ Certifications
P.20
Experience and
A- 5
Certificate of Corporate. Resolution
A- 6
Addenda I and 2 Acknowledgement
Qualifications (RFP Section III. A. 6)
p, 20
Water and Wasteotater Utility

Management: Overall Experience ( RFP
Section III. A.6. a)
lo,23
Minimum Qualifications: Two Utilities over
The CostProposal has been submitted in a separate and
54 ASGD, serving over 500,000 (RFP Section
sealed envelope.
III A,& b)
p. 26
C-1
Cost Proposal Narrative
FORM
Cost Proposal Form 13 pages)
Minimum Qualifications: Five Similar/
Relevant Projects ( RFP Section HLA 6. c)
DeKalb County is going through a time of change with

a new utility director about to get started, a recently appointed COO and now
new intennn CEO. Your Requestfor
Proposals ( RFP) for Management Advisory Services will help

the new County leadership in reviewing the Department of
Watershed Management (DWM) to better understand the
current; utility operations, challenges and potential for im-
Vealis Water' s management advisory services, which we

call Peer Performance Solutions (PPS), have been designed
provernent.
to help water utilities achieve these very goals. PPS comes
DeKalb County, like many communities across the country today, is struggling with fiscal challenges. Additionally, DeKalb County is faced with the expense of a U,S. EPA
designed with built-in schedule and Cost Controls in the

form of fees and performance based compensation in the
and Georgia EPD ConcentOrderto rebuild its critical sewer
respective interests.
infrastructure.
implementation phase, which guarantees alignment of our
All of this has generated pressure on the
County romance DWM costs in order to support additional
OEM,
A'ME
I WEI
debt-service requirements and reduce the pressure for rate

increases.
41 water/ wastewater services company in the

This RFP for a comprehensive study of DWM (as well as rela-
world with $15, 5 billion it) revenues in 2012
tionships with other departments, like the Finance Depart-
89,000+ employees
roent, which provides billing services) presents an opportunity to align projected costs with revenue and ultimately
population served: 101 million (water) 71 million

wastewater)
forge a path to become a high- performance enterprise
Operate 8, 500 treatment facilities
with sustainable cash flow. The objective of the RFP is to
find a partner that can assist you in transferring knowledge

of best practices and establishing the foundation for long-
5, 089 water treatment plants

3, 514 wastewater treatment plants
term optimization and enhanced performance.
ca
Manage 250, 000+ miles of water/ sewer lines
PPS is iconsultative sere ce where by we facilitate interaction and collaboration

alboranon between our nduratrydeadingexcerts and your
rnanagers and tea rn leaders. Oiff Subject Matter Experts often bring; over 30 years of experience in various utility functions and serve as
rainers in net ping your tea ins jea I oetheir ful potential, sharing ideas a not implementing innovernent in it adves.
Dex, ib Crunty owes
Veora Water
f roi no an ce
control costs
jjj
suslainalkilRy
I
Existing duallenge:
Together, we
Von review your
Find ways to operate
look for potential
opportunities and get
more efficiently and
lniprovernentareas
your input on how to
starting with small
pronnize Improvements
piles
ey'ectively WIF-11-013t
VVe gradually implement

impioveniert initiatives,
Together, we achieve
your goals
layoffs
Veola Water- Pronoril for Marat ernentAdmorySeiv, ces ( RFP 13- 50027o Decals Courts G 0, gn
Company Corn de rl ia i Ti a d e Secret andd
o c rieta i y I nfQ rm at on - areol i a Wate r
FcolT cage artic' e in the Pittshurglr Fost- Gazette, July S, 2013
Brief overview of background and experience providing similar services

In the PPS process, see serve in a consulting role and partner
with you, engaging and working alongsideyour staff to help

them make sustainable unprovementsfor the long ' term,
which will provide continuing benefits to the County for
years into the future, long after we are gone You will ben -
lawsuit problem and turned
efit from the advice support and resources of the world' s
capital expense. That' s
largest water company to help you manage through your

challenges and find efficiencies and improvements along
the way.
insane. That's wonderful."
They took what was a

it into a national model
without any additional
P W SA Board. Member Patrick
Dowd commenting on one of

Veolia Water's initiatives to
The experience we will bring to DWM is gained from over-
a Iter the treatment p rocess
coming similar challenges operating similar sized water
forwater atthe Highland Park:
and wastewater facilities.
We have mobilized the learn-
Reservoir, This alone helped
ing from this experience and staffed our expert PPS teams
Pittsburgh save $ 650,000 a
to transfer best practices and deliver significant improve-
year.
rnents in both operational efficiency and customer service

indicators These are examples of PPS in action:
After considering efficiency
a Pittsburgh: We have worked with the Pittsburgh Wa-
gains from our Operational
ter and Sewer Authority since July7ot2.tofiind improve -
Excellence program and

offsets for new needs and
programs to modernize the
ment opportunities and generate savings. In the first

six months, we helped customer service cut call -wait-
ing times in half through better training and process
simpification, with no additional investment. We also

brought back onto the system a large user and their
agency, the net reduction in

thepreliminary FY14 expense
budget as compared to FY13 is
user fee revenue of over $1M, and we helped implement
projected to be:$23.million."
a fire service fee for commercial users that was not be-
Testimony of Carter
ing correctly applied. The Authority is increasingly re-
Strickland, Commissioner,
ceiving praise from customers and the media.
New vc k City Department

of Environmental hrofec Lion
New York City: In the "Big Apple," PPS is called Operational Excellence ( OpX) by DFP, which stated in their
DEP) tothe NYC Council.
2012 Progress Report, "In the first six months of the program DER and our partner Veolia Water North America
identified opportunities to reduce operating expenses

through optimizing asset maintenance, changing contract specifications, and better managing the wastewatertreatmentprocess.- leadingto a sustained annual reduction in operational expenditures of morethan $9M "
o Winnipeg: Our PPS program in Winnipeg, Canada, is

an "alliance" approach in which we help them manage
700 million in construction plus day-to-day operations,
City of Winnipeg .Chief

Financial Officer Mike Ruta
commenting onVe ha
Water's ongoing assistance in
This effort includes placing staff alongside City employ ees to optimize the management of construction and
their large -scale wastewater
operations, while making sure the right technical skill
treatment capital program.
sets are available to achieve success.
Veoliawater- Ivicosaltot Nonapernent Adviwry Servie( RFrt3 -5017)
LreKalbCnwriy Georgia
Company " onfidential- i'a, ie Se retaua Prnpi, eiary h format', ,,n - Vcoi a Mtn
tt.
Front page articIc nthe-Pitts iurgh Post-Gazette; July 5, 2013
Proposed study approach
opportunities
0Pg is the most efficient and most collaborative way ofget-
lion at all levels in the project organization, and outward to
ting DeKalb the results it wants. In fact, its the only way to
get the lasting resultsyou want and need. A typical consult-
the County and its stakeholders, Our PPS approach is unique

in offer ing a fast study phase in order to get the implernem
ing services approach won' t cut it, because they hand you
tation of Improvements underway as quickly as possible.
a report and leave. We collaboratively work to help align

officials; management and staff in clear priorities and sup port your drive to improve DWM. Our core study team is
shown below; itwill be supported by our DeKalb- LSHEpart-
we will adapt the pace and intensityto suityour available resources. Our analysts will assess operations, compare them
ner, C. U.M Collaboration is accomplished through agover-
analyses of the costs and benefits for making changes, and
nance structure that Includes a Steering Committee; made:
bringthe recommendations to you for vetting and approval:
up of DeKalb County and Veolia Water senior executives, to
that is a Management Committee made up of your and our

project leaders who keep the protect on schedule and within
For DWM, we propose four month

study to quickly Identify
the most promising improvement opportunities, followed
by implementation during the remainder of the contract
term. You remain completely in charge at all times, having
final say on all implementation decisions and continuing to
have full responsibility for all employees and assets together
budget and coordinate data gather Ing and analysis_ For best
results, we want our learn very accessible to C)VvM staff,
trast toa traditional O& M contract). With our performance
provide overall guidance and direction, to review progress

against milestones and to approve recommendations ( the
County retains' the final decision on implementation). Below
even working within your offices R_v design, this governance

structure ensures total transparency and open communica-
Our
I r
Recognizing the need to reduce strain on your organization;
to benchmarks (of both public and private utilities), prepare
with their operation, maintenance and investment (in con-
based compensation model, your are assured that we only

get fully paid ifyour objectives are achieved.
David Gadis, an Executive vice President
po
DeKalb
ttteam has
before
with Veolia Water, will be the Principal -in-
Charge and the coordinator ofthe Steering

Committee, which facilitates corn munica-
hen among Countyand DWM officials.

Jon HOisak, veolia Water' s Program
Manager, a 20- year wolia' Water veteran,
brings a wealth of-expengnce in managing

large and complex utility contracts Jon will
oversee the program' s day-to-day activities.
Manshl Low, our PMO brings the experience
of havingjust implemented a very similar

program for Pittsburgh. Manshi will maintain and drive the schedule, track progress
and produce project deliverables.
Gerry Ludwig, who revitalized PWSA's

capital programs via our PPS program, will
rr
provide: expert support to our management
advisory services for DeKalb County. He

bri ngs ever 30 years of experience.
Wendy Weiser, who twits Ii zed .PWSA's

SMES support the three pillars of your utility: .
Wastewater services
"
Water Services
Administrative Services
custoon er service via aurPPSprogra no, will
provide expertsu sport to our ma n agernent
advisory services for DeKalb County, She

bririgs 27 years ofexpe Pie nce:
Veolia Water PopmalGrManagc ^ unt Adviory Sery ices( UP 13 5017275)
DeKalb County. Georgia
ComparvC h. edtla: Trade Sn( iet and Pro pretary Infnrma6orr Veola Water
We shouldn't have contractors being paid to do

jobs that county workers can do. It's costing us
EXECUTIVE SUMMARY
money that we can't afford." David Smith, a foreman in the County's roads and drainage department, said to applause during a large Q& A session with DeKalb CEO Lee May.
Art icle in the AtIanta Jorrma PConsi tution, J uly3l 2013, where County .
rvoi kern request an in sourcng approach, which rs what Veolha can deliver,
The purpose of the contract is to achieve significanteffi-
ciencies, improvements and savings; so the sooner these

can be identified and implemented, the sooner the bene-
That was all without any

prompting or any battle.. Not
usually do the employers careso
fits will arrive in DeKalb County. PPS is designed to Find and
evaluate opportunities quickly, so that "quick wins' can be
much!'
achieved. This results in a positive cycle whereby success
PWSA Board Member and
breeds credibility and support, more engagement by staff,
President of Pittsburgh Plu rn bes
and more success. Supporting our study project team, Wo-
Local 27 Pat Bigley, commenting
lia Water Subject Matter Experts will also be available for

the implementation phase -this will ensure continuity of
expertise and of the relationships we will build with you.
on Wells water' s training

reimbursernentfor safety.gear,
and job- creation via teaching in-
We have found that these inter-organization relationships
force laborto perform typically
develop real trust because they are founded on peer t-o-
outsourced contract work:
peer interactions. Our experts are real " in- the -field" people who have worked many of the very same jobs as your
PPS, by its very collaborative design, Ieadstothe creation of
Own DWM staff, thus they Erring practicality and shared
customized solutions to your challenges_ Additionally, we
experience to drive program results. The peer factor we
find that many of the improvement ideas originate within

the client's Organization and are " released" by the interaction with third- party peers. The most important aspect of
bring is truly unique. Each initiative will be independently
resourced according to a DeKalb- approved business case.

Costs and compensation will be negotiated separately for
each. The core staff consisting of the ProgramrrManager and
implementation isthat PPS will deliveryou a set of "Made-
the Program Management office will stay in place to sup-
recommend improvements that you will approve; it will be
port execution of all of the implementation projects.
DWM' s Implementation Plan. We believe the PPS approach

describer] in our proposal will fit your circumstances and
t pv;
in DeKalb" -solutions. Based on our work with you, we will
needs, for example, by balancing the speed to implement
Wa
Top- downfindings
efficiencies with the availability ofyour management team

and staff resources Once you approve your Plan, we will
act as coaches to guide and help DWM staff implement
the changes, adapting the level of support you desire us to

On -site diagnostic.
provide in each case. Our Overriding mission In these implementations is to build DWM' s team capabilities to sustain
Manager and fronhiine
these change programs long after we are gone. In our prior

FPS experience, for example in New York, we have found
operator engagement
that the most ,effective -implementation approach is pilot-
ing: We pilot a change with -a few people, refine it based

Fact- based
analysis
Verified.
Findings
From ideas to action items
on the results and onlythen roll it out to other parts of the
organization. The piloting approach also ensures that the

knowledge that istransferred sticks, because it resultsfrom
hands on experience rather than classroom instruction.
Where necessary and with your approval of the business

case, we can establish more formal training programs for
specific skill areas, such as operator "Boot Camps" or sewer
inspection training fdr your field crews. We frequently find
Ow approach to developing vented inrprnvem? nt onpnitunitles

starts with o broad range of top -down firunngs and hypotheses baser
upon a q a ick uernpa n s , n of a few ofyou - key rnetncs to lnd ustry
targets_ following a sequence--" steps, we nwrory down the field of
that our clients' lli d staff can be trained to perform previ-
opportunities to a venfa Lis few.
with a prince capable organization.
eolia water Proposal Poi MV Bement Advisory Semses FRP13- 500775)
ously outsourced work such as CCTV inspection of sewers,

and with some training and development; we will leaveyou
Cesar, County, Geurgia
sae
Company Confidential Trade sc.crciiann Groprctaryirfrrmatior VeohsWater

V
A lot of us felt we were struggling and we
needed some help;" said Torn PalrGtosina,

who jointly led the organization immediately before Veolia came. He said the
authority focus was on `maintaining the

status quo' instead of updating itself.
Front p. ge articic in the Pittsburgh ' ost-Gr : tte, Iuly5, 2013
M conclusion- A short-term partnership with Veolia Water will give
long-
term
As you evaluate proposals, please consider Veolia Waters unique capabilities with regard to: 1) qualifications and experience
of helping staff succeed; 2) an approach that renews asense of belonging and purpose; 3) a team structurefeaturing experts
who are experienced in helping utilities improve, and 4) key insights and local knowledge of strong LSBE / local partners,
C. E. R, M. will provide PMO support for the entire program; the others will be engaged ounce you have approved a particular
initiative where they bring special expei rise local knowledge orexpenence cornplementaryto ours.
q. Our experrc nce and qualifications are focused an helping staff succeed in their work
Veolia Water meetsyour minimum qualification requirements of two (2) utility organizations treating
over 54 MGD' for over 500.1000 persons throutih our lame New York Cnv and Milwaukee oa rtnershinsVeolia Water meetsyour minimum qualification requirenentsforfive (5) similar projects through our
Pittsburgh, New York City. Winnipeg, Indianapolis, and Buffalo projects.

Locally, we have been a long t-ime partner to Fulton County for both water and wastewater.. Ourwork
at the Johns Creek Fnvironmental Campus was acclaimed in Treatment Over Operator magazine,
g. Lour approach is designed to build p renewed sense of belierrginaand our rose
a^
Our approach is motivated by our goal to deliver added pride of accomplishment for DWM and DeKaib
County as a whole, from the newest intern to the County Executive.
Our approach in Pittsburgh massively boosted morale, as customer service call waittimes were cut in
half within six months and staff saw theirideas implemented, improving quality & achieving savings:
Our approach in New York City is on track to save 10% annually, with initiatives such as our revitalization oftheir procurement department where we advised them to add staff and orange processes.
3. Our
brings lams LELn eL:p a
fl ties Improve performance and

Vince in Sme! ist o
reduce crests
Gravid Gadis, our Principal in Charge, previously managed our Indianapolis project, serving appraximately I million persons and achieving a five-year rate freeze while improving quality.
Jon ` orsak, our Program Manager, previously transformed one of our client s'- merchant sludge facilities, .growing revenues by33 %.and reducing unplanned system downtime by 89l
ManshI Low, our PMO previously managed the schedule, coordinated our Subject Matter Expertsand
produced the client del iverablesfor our highly successful Pittsburgh advisory services.
that
Our LSBE/ ocaI pawners bring 9ce1r in g Pats and 8caca@ Ecnc v ie
deployed, fur example, inthe areas of activity shown below:
m.
s
can be
C E,R..M brings experience and expertise in project management and capital procurement in DeKalb
County and the surrounding area.

Environmental Consortium; LLC bringsexpenence in underground asset rehabilitation in, COeKalb
County and the surrounding area.
D. Clark Harris & Associates brings extensive community outreach experience in the Atlanta metro Dovetail Consulting brings extensive public -and media relations experience in the Atlanta metropolitan statistical area.
Veolia Water, Pruj000a r Ior. Manage e entAdvirory Services ( UP13 500275) DoKald County Georgia
Corn anyConlide` t13l- riale, erret and rrornrtary Information Vu r6a Water
QVEOLIA
WATER
1111
11111
a,
In this section, we describe Our technical and management
approaches to work jointly with you ( and your staff) to

identify potential operational performance improvements
and efficiencies,
Veolia Waterand palticularlythose of us whowill work with

you on this project are peers. We have been in your shoes,,
managing water utilities in either the public or private sector. You probably (snow sortie of us from the award- winning
Atlanta- Fulton County water plant _orthe Fulton County
Johns Creek Environmental Campus and other wastewater
facilities we manage on behalf of Fulton County.
Building on our Tong history of optimizing our contract

operations, we have begun providing an advisory service
that is different from those Fulton County contracts: It
Is proving extremely beneficial to local governments, their
managers, their custont ers and us, because employees re-
ing work now performed by Outside contractors. We will

improve DWM' s performance by achieving cost savings
main nthe public ser' tor and we bring private -sector exper-
tise to help make your jobs easier. The successful projects

in New York City, Pittsburgh and Winnipeg are examplesof
and efficiencies while improving service quality and build-
ing staff capabilities without layoffs. We recognize that
this new approach.
you have already started totacklesomeofyour issues, such

use that experience to identify, evaluate and implement
as customer service and job classifications and compensation, and we will coordinate with and link to these efforts
sustainable improvements together. We will supportycour
as guided by you. We know first hand how tough it is to
ambition with our approach, which could include in- sourc-
do your regular job, let alone try to find and implement
We are confident that; in collaboration with you, we can
2eKa16CountyDWM
VeoHa Vsatus
1sv .
refine
j", ..,.
performance
G tip
canzrol costs
nT
sustainability
plot
of I - out
Existing challenge
Togetheowe
Wereviewyour
Wegradually
Together, we achieve
Find" ways tooper'ate
lookfor potential
opportunibesand
implement
your goals
more of idevtlyand
i improveirrentareas
getyour input on
trripruverV; ent
effectively without
how to, prioritize
irritiahves; starting
lavoffs
irnprovPments
with small pilots
VeoliaWater Proposal for PA rcg rnent Ati sot Sevices to P13- 500275) Devaib County Georg is
Comp a rty Conli donna l Ir, dr 4- crut and Proprleta ry I H form ation Veclra Water
PROJECT. APPROACH
ay` 3e'
new ideas that might make your job easier or improve your
operation. We've been there and done that ourselves. The

approach we use; .called Peer Performance Solutions ( PPS),
minimizes the disruption to you and makes certain we get
your thoughts, ideas and concerns addressed early, during

the initial four-month study,
PPS imprrntres communication in c @- saint of command
Our experience has shown that success in these projects
comes from helping to get officials, various departments,

and especially people within the utility in different functions, talking to each other. We will suggest new idea, but
will also dig into y. our own Ideas and undertake a fair evaluation of the best ideas having the best chanceto be, implemented. We will <
provide the needed analysis and extra set,
that you agree because we only get -performance compensation ifan improvement idea is fully implemented.
We manage these projects in a methodical way that fits
into your routines of running the utility, or into the cycle of
events. That may not always be simple, but as experienced-
utility personnel ourselves, we know the frustrations of

managing the utility and dealing with the unexpected
water break or sewer collapse. This understanding is also
present for the team members who come from our HR, IT,
Finance, Purchasing, Customer Service and Communications departments, all of whom support our widespread
utility operations and areavailable to our consulting clients

as well. In our scope for this project, we will consider all of
the important factors you deal with in managing the utility:
of hands to get those ideas implemented. And, we focus
first on those ideas that can be implemented quickly and

easily to benefit your operations and show results sooner
rather than later.
Performance contracting delivers more benefits

We offer our services in a per forma nce- contractformat.
This can be misunderstood, but it is actually simple: We

only get paid our incentive for delivering results, not forjust
pointing out what is wrong. This means we work with you
to identify ideas that can have real impact and that are also
implementable: Our background in the dally management
of utilities really pays off because we understand what is
occurring in your operation, and we also understand the
concerns you and your staff have regarding disruption to
the ongoing operations.
What this means is that, with PPS, our suggestions, will be
well thought out and thoroughly vetted with you beforewe

take action together to make irnprovements. It' s important
vs,
r +'
Veolia Water, Proposal for Managemert Advisory Servi ces ( RFP13, 50027S) - UeKalo County, Georgia
Company Corfidentia
rmde Secretand Proprietary inform at ion - Veolia Water'
PROJECT. APPROACH
We propose to start by having an introductory communication with all DWM employees and Oracle Water' s project
team to explain the purpose ofithe projectand how wewill
go about working together. We will then form the joint

governance structure consisting of a Steering Committee
and a Program Management Committee.
Duringthis phase, we will jointly establish abaseline of current operational and financial performance against which
to measure potential improvements. We will combine our
technical experts with your line manager' s and support -
function leaders. 'Together, we will identify an initial list of

potential improverrrents leyconducting in- depth, individual
discussions; site visits and ride- alongs.
We will involve your management team and keystaffatthis
initial stagewhile being respectful oftheirtime limitations.

This includes having our experts. conduct workshops with
your employees and individual discussions with key person-
nel to better understand the background of your operating

duced impacts on the environment. Our advisory services
techniques as well as capture lessons and likely challenges

learned from prior initiatives_ In particular, we will address
leverage Veolia Water's experience with operating utilities
all the issues that are highlighted in the scope of services,

but more broadly, we will cover the entire operations of the
worldwide, mobilizing our global experts on technical matters, deploying our dedicated North American Operations
Excellence Croup with their specialized analytical method-
DWM.
ologies and tools (discussed below), and drawing upon our

successful track record with similar programs in New York,
POTS is the sure of our experience and expertise

delivered to you
Pittsburgh and Winnipeg. PPS brings all of this to DeKalb
County to helle you acle eve your goals.
We will build on our success in consulting with some of
the largest publicly operated water utilities, such as New

York City, wherewe have helpedtheir staff implement best-
PPS meansworking as a tears with DWM staff and

our P. SBE partner's
practices initiatives resulting in average cost savings of10 %,

additional revenues, and optimized capital spending. These
successes have cone from operational improvements and
Our IDEAS approach is centered on engaging all levels of the
greater reliability improved customer satisfaction and re-
Isenences of both DWM and Veolla Water to foster inno-
organization to leverage the combined strengths and ex-
an e
20
POTENTIAL.
POTENTIAL
CONSTRAINTS
MOMENTUM
IDENTIFIED
MAXIMIZED
IDENTIFIED
GENERATED
Performance indicators -
Experiences( subject -
Systemc constraints -
innorativeespint fostere8
benchnrarked
matter expert,
identified and cost/
through collaborative
Benchmarking turns
hene5ts measured
approach with staff,
based on best. practice. -
Experience of operated -
0u: k w9ns ornplernented
hied i cCnDectives by a
rd rli', ies leveraged-
to set the stage for
engaged .
new setof eyes.
10
IMPLEMENTATION
operating costs
rontrolied
Performance irnpraved
and sustained at
higher levei,
Further success.
yeolta Water Proposal for lst nagcmentAdvrsu y Cervices oFP It 506275) DeKalb County Georgia.
Company Confidential - core Secret and Proprietary lnfortnatcrt Vecra Water
PROJECT APPROACH
will see their ideas getting attention, which will build sup-
votive solutions to the challenges you are facing. We look
at both pressing' issues and longer term problerns together
part for the program. We will then benchmark against in-
with you. Veolia Water knows utilities but we don' t know

you. Our process is designed to build that familiarity, We
also have partnered with kcal fines who have worked with
dustry standards and our own operations and, through the

analysis we generate, will give DWM access to the underlying best practices. More importantly, we will set the stage
for n' rnprovenentand will focus from the start on orienting
you to help. We have engaged local LSBE firms with signifi-
how DWM can work toward action and implementation,
cant experience war king for DWM the County and in the
Atlanta metropolitan area- Joining our team are Corporate
We will help you translate the analysis into well- prioritized,

coordinated and fully implementable action plans owned
byyou and resou reed for success by Veolia Water.
Environmental Risk Management ( C, E. R. M) and Environmental Consortium LLC both DeKalb LSBEs as well as
D. Clark Harris ( DCH)
a MSA LSBE and Dovetail Consult-
ingwhore Detain LSBE status is pending, CF R M. will assist with project planning, data gathering and analysis and
Pay cremes quick wins to build momentum
engagement with your staff, After you approve a specific
implementation ' quick win
During the Study Phase, we will identify and propose for
initiative, we will engage one or more of these partners in
implementing that initiative,
improvements and build momentum for the program. in
Pittsburgh, within the first six months, we cut customer
Together, we will support DWM' s leadership and work with
call waiting in half, and found $ 650,000 in annualized

savings from optimizing the backwash cycle in the wa-
your staff to jointly develop initiatives that you fully own

and can Implement with confidence We will help you de-
ter treatment plant, In New York City, within the first
liver sustainable improvements through capability build-
four months, we implemented chemical savings worth
ing, new managerial tools and mindset changes. I he whole
750,000 annually.
point is to make your staff'sjobs easier.
PPE results in bnowledge transfer to your staff
BPS improves attitudes and behaviors at the start
We propose a collaborative approach that blends the know -
In the study phase, we begin by gathering information
how of your staff with the experience of our experts. Our
about the Current state across the entire spectrum of2sp-
experts will work hand- in- hand with your teams, which will
develop their skills through training, coaching and mentor-
erations, as well as supporting functions like Finance ( Customer Service) and Human Resources, with focused in-
ing. This approach promotes buy -in and builds the diag-
depth, individual discussions and document review. Many
nostic and operational improvement capabilities of your
of the ideas that surface will come from you, and your staff
Veolia Water, Proposa] for Manayemeni Advsory5err
initiatives - initiatives that
are easy to implement, can generate savings ar service
es tarp 13 5007@,
front -line and leadership staff. By doing this, we help en-
DeKaIb Countv, Georgia
Company Confidential Trade Se, ret' and Fmprieta y into m.: ion - Veoi a Beater
PROJECT APPROACH
sure the sustainabillty of the recommendations while mak-
ing:certain that you remain fully engaged in the project as

it progresses.
To establish the operational baseline; we will take afront
line, in- the -field approach. Our boots -on-the -ground experts will visit each of your facilities to see firsthand actual
a.ss
daily operations. For example, at Snapfinger WWTP, our

experts will walk through the site together with stafffrom
0.58 rrE
the facility to observe and take notes on the operation.
0,51 rrE
rM 0.41 ErE
During ride-alongs, we will spend full shifts with your operators and maintenance staff, observing the challenges
they face, what opportunities they have forimprovement,

and what structural or procedural factors prevent them
L0 MGo
from being more productive. We will talk through their

frustrations and ideas to identify practical suggestions for
improvements. We will work with you to ensure managers
and staff are well informed of the objectives, schedule and
process before we start.
from thousands of plants and networks across the world to

To supplement our individual, in- depth discussions and
help identify potential improvements and provide an initial
work observations, we will conduct targeted data analyses.
estimate of their impact.
As an example, when developing a chemical purchasing

baseline, we will work with your procurement and finance
Veolia Water' s experience as a water and wastewater util-
tearns to create detailed database ,ofspending, including

where possible) pricing and volume histories by item.
ity operator ensures we will develop Improv"ernent ideas
that are pragmatic and achievable; given the functionality

of your system, along with reliability, quality, safety and
With respect to the current organization, we will conduct
level- of-service considerations For each major opportunity,
strengths -weaknesses- opportunities-threats ( SWOT) sur-
we will point to a real -life example where we have imple-
veys with key managers and front -line staff. We will com-
inented a similar change ourselves and, if helpful, takeyour
pare DWM's structure to best -in -class utilities elsewhere in
operators to visit the respective facility and provide them

with the opportunityto discuss with their peers what it actually tookto implement
terms of spans of control, levels of responsibility, staffing

per area of operation, and critical job descriptions. Coupled
with the staffing andproductvity analyses described in the

section A iii, this will enable us to recommend modifica-
lsUndsets and capabilities
tions to the structure.
In our experience, it is important to assevssofter " enablers;"
such as the need for training, coaching and development of

front-line employees, and/ or the effectiveness of support
We will deploy our proven assessment' toolkit and meth odology-- including comparison with Veolia Water and industry metrics to provide a detailed evaluation of DAW' s
operations and support functions against best practices.
functions like procurement, HR and IT, to ensure ideas can
be implemented and sustained. We' ll use our day -to -day

interactions, specific focus groups and/ or in- depth, individual discussions, as well as input from our tSBE partners,
to understand what it takes to implement in your environ-
Using our insights from the Study Phase, we will further as-
rnent.
sessthe best ideas in detail to( ointly quantifythe improvement potential and determine what it takes to implement
With respect to the capabilities of employees, we will make
the ideas. Wewiil then generate baselines and quantify the
an assessment of training needs to properly staff the orga-
financial and technical potential of each idea,
nization, as modified according to the structural analysis

described above
Veolia Water' s internal benchmarks allow our team to com-
However, these efforts will need to be
coordinated with and linked to the work being done under
pare operational data against relevant facilities selected
woliaWater- Proposal for Management Advisory Services( Rrr ds0027t) DeKaibCo7 ntyGsargia
Company ConfiinutolTrade Sr aret and Proprietary nrorroation- Veol,a Water
PROJECT APPROACH
inr
a separate contractIor the Compensation and Job Ciassif -
Example: Two- person field crew excavation work- process
cation Study.
incremental cost comparison
To provide your management team with a decision -ready
Baseline
Option I
Option 2
template we will develop business casesfor the best initia

tives, which will include a summary of the idea and expect
a
ed benefit together with the calculations of estimated F

nancial benefits, investment required, operational metrics
by which to measure success and the impact on any current
or ongoing DWM initiatives. Each of these business cases

willbefirstconf1rrned with you rabe rat ionaImanagersano
henSUbmlttEdtPtheSteering Camrnitee.
per day for contracted
per day for mini-
perdayformini-
backhoeservicesand
excavator, operated
excavator
operating engineer"
tojoin standard two-
Throughout
this
engagement, we
will
work with
you
by one additional
person
person field crew
to identify activities that qualify as quick wins, Quickwins

are activities that require little training, system /proCedural enhancements and /or culture change but result in
nearterm financial and/ or organizational benefits for the
DWM. As these activities are identified, we will proactively

work with the Steering Committee to gain approval for
implementation,
synergies aoosswaterand wastewater operations
both a 't the facilities and in the field.
a Tools and equipmenta Often we find that staffing

productivity can be increased simply by having the
right tools and equipment. The example, above, is
Q'-t..M. Evaluating staffperformance
an illustration of the analysis we conducted in New
This effort will involve coordination with not only DWM
York City to explore alternative option 5 for excavation.
but also the County Human Resources Department, The
The " baseline' standard procedure was that whenever field- maintenance excavations were required, a
objective will not be to duplicate any activity that would
be performed in other RFPs currently being advertised by

the County but, instead, to provide input that would be
two -person field crew would bejoined for the day by

large backhoeand an ' operating engineer." For nearly
a quarter of the money they had been spending, we
helpful In those efforts There are a wide range of inetrics to help compare DWAS' s productivity and variance in
found that NYC could rent a mini- excavator and assign
productivity within functions. Some key metrics include
an additional laborer to operate it For even greater
comparativejob descriptions, Balanced Scorecard lob eval-
savings, wefound ientmg the mini excavator without
uations, responsibility and accountability comparisons and
adding an additional laborer could resuit in an over
consequences for poor performance Areas to be evaluated
90% more -efficient excavation.
include:
The success of this operational assessment Will require
o Staffing productivity (to include overtime): Our
a holistic view of DWFA operations. our team has found
approach to staffing starts with understanding your
that successful transformation programs require simulta-
buageted headcount and analyzing the root causes
neously addressing
and impacts of inefficiencies, vacancies and absentee-
performance management and mindsets and capabilities
utility' s communications, culture of
ism on actual staffing levels. Ride- alongs with opera-
see diagram on the next page), These are fundamental to
tors will help understand their current activities and
realizing full potential land ensuring
workloads Workshops with site irranagers will identify

which activities can be stopped, reduced infrequency
seating model,
orautomated. Further, we will assess current operat-
ing practices, evaluating how standard work, flexible

manpower systems arid skills matching can further
optimize staffing levers. We will assess the current
planning and scheduling of work to see how work is

scheduled and identify areas to gain productivity.
Additionally, we will identify opportunities for in

creased availability of, ordifferenttypesof, equipment
parts and materials required for their work, different

shifts or more flexible crew sizes or for increased staff
sustainable new op-
While all three dimensions require focus acres,, all levels of
the organization, the leadership group has a pivotal role in

advancing the mindsets and capabilities dimension. The
leadership of every group involved in the project needs to
commit fully to the change and communicate the organization's new direction early and openly to the staff, To
facilitate this, the leadership team needs to display commitmentto goal setting, role modeling, performance ac-
countability and inspiring their staffs, explained below:
VeoliaVeolia WaterWater
- - ProPro posaIposaI forfor ManMan @Ferment@Ferment AdAd vivi sorysory ServicesServices TFP13TFP13
- - 5002550025 DoDo albCounty albCounty lnolno nignig
CompanyCompany Confidential-Confidential- TmdeSecret TmdeSecret andand ProprietaryProprietary infotma!infotma! nn- - Veo43woierVeo43woier
PROJECTPROJECT APPROACHAPPROACH
Example: Three elements of operational excellence
ensureensure thesethese messagesmessages reachreach allall employeesemployees acrossacross thethe

organization.organization.
doci -n
1.
3ti
L{
SFIcns .
ter. 1
ToTo establishestablish thethe financialfinancial baseline,baseline, wewe willwill workwork withwith youryour
financefinance departmentdepartment toto understandunderstand thethe currentcurrent revenuerevenue
3,.
andand costcost structures.structures. WeWe wil wil useuse ourour insightsinsights fromfrom thethe op-operationalerational baselinebaseline toto identifyidentify thethe financialfinancial valuevalue ofof differentdifferent
er<
4
r,
ra
operational operational performanceperformance improvements.improvements. ThisThis evaluation evaluation
i
4:
do
nny
f
"
4nsi4
rin F
L. qk
V.
city:
CI
w.
willwill include:include:
EnergyEnergy usageusage atat waterwater andand wastewaterwastewater facilities:facilities:
Implementing
VeoliaVeolia Water'Water' ss costcost modelmodel createscreates aa simulationsimulation ofof
and
eacheach plantplant detailingdetailing thethe actualactual andtheoreticalandtheoretical energyenergy
sustaining
requirementsrequirements atat eacheach stepstep ofof thethe process:process: AtAt wastewa-wastewa-
change
terter plants,plants, inin combinationcombination withwith aa sludgesludge massmass balance,balance,
thisthis analysisanalysis helpshelps identfyidentfy potentialpotential changeschanges andand cancan

modelmodel thethe impactimpact ofof suchsuch factorsfactors asas thethe mixmix betweenbetween
primaryprimary andand secondarysecondary sludgesludge toto modifymodify energyenergy useuse inin

aeration.aeration. OnOn sitesite workshopsworkshops withwith youryour teamsteams helphelp de-detailtail howhow toto capturecapture opportunities,opportunities, forfor example,example, improv-improv-
inging automaticautomatic monitoring monitoring oror DCDC levels,levels, rebalancing rebalancing airair
oo GoalGoal Setting:Setting: SettingSetting aspirationalaspirational butbut realisticrealistic targetstargets
isis keykey toto motivatingmotivating peoplepeople toto succeed.succeed. StaffStaff needneed toto
buybuy intointo thethe DWM'DWM' ss improvementsimprovements forfor itselfitself inin thethe
nextnext fivefive oror 1010 years,years, believebelieve thatthat targetstargets areare achiev-achiev-
ableable andand knowknow thethe leadershipleadership teamteam recognizesrecognizes

"
" whatwhat
hashas andand hashas notnot workedworked wellwell inin thethe past.past.
valvesvalves oror replacingreplacing diffuserdiffuser reads.reads. TheseThese assessmentsassessments

willwill bebe conductedconducted withwith anan awarenessawareness ofof thethe current/current/
plannedplanned DWMDWM improvementimprovement projectsprojects toto helphelp validatevalidate

existingexisting oror identityidentity newnew energy-energy- oriented oriented initiatives.initiatives. AtAt
VeersVeers Water'Water' ss largerlarger wastewaterwastewater plantsplants acrossacross NorthNorth
America,America, wewe havehave optimized optimized thethe facilitiesfacilities toto operateoperate
atat approximatelyapproximately 30%30% belowbelow thethe nationalnational averageaverage ofof
RoleRole Modeling;Modeling; Managers Managers fromfrom thethe toptop levelslevels downdown

toto lineline managersmanagers needneed toto feelfeel freefree toto bebe involvedinvolved withwith
thethe assessmentassessment fromfrom dayday oneone toto thethe endend ofof implemen-implementationtation TheThe abilityability toto openly-openly- shareshare thethe newnew visionvision andand
rolerole
- - modelingmodeling newnew behaviorsbehaviors drivesdrives moremore changechange thanthan
anyany formalformal training.training.

PerformancePerformance Accountability:Accountability: InaIna complexcomplex businessbusiness
likelike thethe DWMDWM ChatChat hashas aa largelarge numbernumber ofof differentdifferent
components,components, eacheach withwith itsits ownown challenges,challenges, realreal changechange
happenshappens atat thethe frontfront line,line, andand responsibilityresponsibility forfor thisthis

changechange needsneeds toto restrest withwith thethe lineline managers managers GetGet
tingting lineline managers managers toto becomebecome involvedinvolved andand taketake thisthis
responsibilityresponsibility requiresrequires focusingfocusing muchmuch ofof thethe capabilitycapability
buildingbuilding andand trainingtraining onthemonthem whilewhile atat thethe somesome timetime

tyingtying transformation transformation targetstargets toto budgets.budgets.
kilowatt kilowatt
- hourshours ofof energyenergy perper mil ionmil ion gallonsgallons treated.treated. AtAt
ourour largestlargest wastewaterwastewater operationoperation
(
( 360360 MOD),MOD), thethe plantplant
operatesoperates atat one-one- thirdthird thethe nationalnational averageaverage energyenergy us-usageage perper thousandthousand pounds pounds ofof sewagesewage treated.treated.
ChemicalsChemicals procurements procurements OurOur strategicstrategic approachapproach toto
sourcing sourcing combinescombines commercialcommercial andand operationaloperational im-improvementsprovements andand typicallytypically deliversdelivers a10a10
% % tsltsl reductionreduction
ofof purchasingpurchasing spend.spend. ForFor eacheach chemical,chemical, wewe bench-benchmarkmark pricing,pricing, assessassess thethe potentialpotential suppliersupplier marketmarket andand
createcreate
" " cleanclean sheet"sheet" analysesanalyses toto calculatecalculate thethe truetrue
targettarget cost.cost. ByBy bringingbringing operations operations andand procurementprocurement

teamsteams together,together, wewe cancan jointlyjointly identify identify andand removeremove
unnecessaryunnecessary specificationsspecifications thatthat reducereduce competition competition oror
increase increase costs,costs, forfor exampleexampl

, e, increasingincreasing concentration concentration
ofof causticcaustic oror hypochlontehypochlonte toto reducereduce transporttransport costs.costs.
ArAr medmed withwith thisthis information,information, wewe willwill supportyoursupportyour
aa Inspiration:Inspiration: WeWe willwill helphelp identifyidentify youryour ownown successsuccess
tearnintearnin
"
" rapidrapid renegotiations'renegotiations' withwith suppliers.suppliers. TheseThese
storiesstories toto shareshare acrossacross thethe organizationorganization toto buildbuild andand
raidraid contractcontract reviewsreviews typicallytypically deliverdeliver roughlyroughly 50%50% ofof
maintainmaintain excitementexcitement forfor thethe program,program, suchsuch asas thethe bestbest
thethe totaltotal potentialpotential opportunity,opportunity, withwith thethe remainderremainder

capturedcaptured uponupon rebidding.rebidding.
efficiency efficiency ideasid; eas ; generated generated fromfrom youyou staffstaff andand thethe
firstfirst successfulsuccessful implementationimplementation ofof aa staffstaff idea,idea, WeWe willwill
buildbuild uponupon youryour existingexisting communicationscommunications andand useuse thethe
fullfull rangerange ofof thethe DWM'DWM' ss communicationcommunication channelschannels toto
ee Metering:Metering: WeWe willwill startstart withwith DWMDWM metermeter databasedatabase
includingincluding twotwo
- -threethree yearsyears ofof bil edbil ed consumption)consumption) toto
breakbreak thethe entireentire metermeter populationpopulation intointo meaningfulmeaningful
VeoliaVeolia Water,Water, ProposalProposal forfor ManMan agag mentAdvismentAdvis rtrt SoSo ryry es,es, UPUP 1313 50027S)
50027S) DeKaIh DeKaIh CountyCounty GeorgiaGeorgia
CurCur
" " papa= = pp ll cnr,;cnr,; enen taitai
r . lele soretsoret aa nn++ ff Prnrr,Prnrr, etaryetary nforinfori nationnation VeolVeol isis WaterWater
PROJECT fAPPROAC14
Example: Warehouse -management strategy
groups. Meter accuracy, maintenance and mplacerent

strategies will be reviewed and combined to determine
am
the potential for sustainable revenue gains and equita-
wC' Nk
ble invoicing to custornery We will review the process
less inventory
for selecting meters, In terms of type and of size, and
Tr
will design a process for removal and replacement of
inventory loss
obsolete meters, particularly those with low flaw.

Meter reading and billing: We will ieview the invoic
ing chain, from meter reading to issuing of hills, to

evaluate potential productivity improvements through
the use of advanced technologies (such as automated
meter reading) systems setup to reduce potential for

errors and customer cornplalnts, and speed ofinvoic-
ing to improve working capital. We will also check to

see that all customers receiving water are correctly
listed in the billingdatabase.
We will conduct in- depth, individual discussions with key
ficacy of planning and deployment of systems plam
managers in each of the support functions to establish
ning Into OF and development/ developer decisions
baseline levels of service. We will also apply benchmarking
for Infrastructure investments. We will also review
to establish standards- for achieving best -in -class levels of
your processes to monitor capital projects planning,
service. Once the costs to achieve these levels have been
implementation, scheduling and budgeting to avoid
identified, the most promising initiatives will be defined in
frequent change orders and overruns. For example, we
a simple Business Case, presenting the opportunity, the ex-
could evaluate the planning for the Snapfinger expan-
pected outcome, its impact and how to track implementation. Areas we will evaluate include;
sion and upgrades using our capital- procurementeffectiveness tools. We will assess your use of IT and
management of internal data that supports engineer -
ci Capital planning: We will review your asset man-
ingfunctions. Capital planning activities in Pittsburgh
agement/ computerized maintenance management
resulted in a streamlined procurement process, reduc-
system (CRAMS ) strategy,

.
evaluating howyourcapital
ing change orders and keeping projects on schedule:
projects are prioritized and selected based on Consent
Order and CIP l) nor Rtes, operations feedback, the of
Customer service: With our consultative approach, we
are uniquely able' to share proven customer set vice

plans and practices that are designed to coach
a public workforce and publicgovernance with proven
With Veolia Water's support, Pittsburgh improved its
innovation and ideas from around the.world. Most
customer service: call abandonment rate; while making
importantly, our proposal will help you implement
progress on improving overall finances up to 15
noticeable customer service improvements quickly. In

Pittsburgh, we helped cut call waittimes in half within
z0
three months.
sr
as
16 0..
Warehouse operations: We will assess warehouse op-
N
14% -_
erations against best practices in water and other in-
12%
dustriesto identify improvements across high- volume
10%
consumables and ordered parts and equipment This
will Include working with suppliers to identify how to

reduce lead times for critical equipment, for example,
through suppliennnanaged inventory or agreed stack
6%
levels. All of this will be done in coordination with a

review of maintenance practices and data utilization.
6 %Mar Ap, May Lr ) ul A, p S- 0 Opt N ,

2012ABNGoal( 10"
ar
Sch M,
ep
May ,
2013
@-- Actual ASN Bate - - -
20n ABN Gbai p')
Veolia Water, P- oposal for Ma nagernent Advisory rerucs( uFiS` V6 ^ 27)
neKah County, leorgla
Company Confidential Trade Se: .ret a nd Prupuetary Intl, r m ation Ve iaVea , r
PROJECT APPROACH
aw
Procurement: III addition to the benchmarkinghigh-
lighted in section A ii, we will generate hypotheses

on how to achieve savings through the commercial,
demand management and contractor performance
management levers identified by category,

once the future levels of service to be attained are agreed,
Ey.
MITE, 2nd priority

and priority
we will determine Key Performance Indicators ( KPSs to

track progress In implementing and sustaining service iinprovements. We will then finalize the business cases to-
gether. The process of co creating the business cases will

Contribute to DWM ownership of the initiatives alignment
rat priority
Initiatives
am E,
E 4
with your staff andsustalnability of long t-erm benehts.

0
Ami. Developing the improvement plan

After the Study Phase, we will jointly develop a detailed
Draft Implementation Plan forthe DWM' s review and commerit. This plan will summarize the identified efficiencies
Example:
Low
Medium
Nigh
Ease / speed of implementation
Business cases for selected ideas
and the Improvement initiatives together with supporting

evidence in the form of Business Cases While the Imple-
rnentation Plan is a key deliverable in itself and creates

clearroadrnap, the process of creating the plan will build
alignment and commitment across DWM to really make
F
s"
improvements happen. We will work with yourteamtoen-
m-
sure staff commit to both implementing the plan and supporting it internally and with external stakeholders.
FIN
21
To achievethese objectives of alignmentand commitment,
we propose to work together to rank all initiatives based on
their impact Q e efficiency pains, improvement in service

quality, safety and environmental implications) and their
ease and speed of implementation ( i. e, effort and cost required, resources used, implementation timeline, barriers
or nsi We will then help create manageable program of

prioritized major initiatives, sequenced overonerfiveyears,
that are achievable -- and sustainable
and are consistent
with your organization' s capacity to implement.

ToTo ensureensure thethe PlanPlan isis feasiblefeasible wewe willwill assessassess allall important important
r,
ofof
considerations considerations thatthat couldcould affectaffect youryour abilityability toto implement implement
onon time.time. ForFor example,example, wewe understandunderstand thatthat realizingrealizing produe,produe,
tivltytivlty Improvements Improvements andand laborlabor efficienciesefficiencies IsIs aa challengechallenge
in a public environment Here, we will, for example, draw
uponupon ourour recentrecent experienceexperience inin PittsburghPittsburgh wherewhere wewe areare
ini-n- sourcingsourcing sewersewer CCTVCCTV andand cleaningcleaning jobsjobs byby trainingtraining andand
s^s^
up-up- skil ingskil ing personnel.personnel. OurOur focusfocus onon inin sourcingsourcing increasesincreases
opportunities to optimize staffing without "requi ring layoffs
and also demonstrates your commitment to building new
skillsand capabilities in your staff. Them sourcingopportu-
nitynity waswas recentlyrecently highlightedhighlighted inin aa meetingmeeting betweenbetween CountyCounty

employees employees andand InterimInterim CEOCEO May.May.
Veolia Water Pranesal for n* nagenent Advxry ServrcS (UN350a275) Cekax Counly, Gearg,a <
Company wncd, nhal T d Stsr_t andfornetary information Veoha Water
PROJECT APPROACH
For each key initiative identified, the implementation Plan

will set out:
o Detailed business cases, including savings targets, as

well as required investments.
will adjust the baselines for any cost reduction or service

level improvement initiatives that are already underway.
before implementation of any initiative, we will agree with
you on the baselines to be used to measure the improve merit, the cost 40 deliver the improvement, and then ne-
ra
Scope of the work, with a project description, KPIs and

implementation milestones.
Senior management sponsors and dedicated, accountable project leaders assigned to each initiative,
In addition, the Plan will:
gotiate the sharing of cost savings achieved and the bonus

payments for any milestones toward accomplishing the
Plus. For example, if the target KPI for call waiting is reduce
waiting time by 75%, there could be milestone payments at

25% reduction and 50% reduction as well as the final 751
reduction in waiting Urne,
o Articulate a clearvision of howthe DWM will evolve

through the implementation of the proposed initia-
tives (described qualitatively is well as quantitatively,
using simple KPIs that outline key costs, staffing levels,

service levels, energy consumption, asset conditions
and any other relevant measures).
o
Provide a comprehensive program overview that
sequences the initiatives over a one-five-year period,
reflecting any ongoing change initiatives.

o
Tramlatetheo perational
,
improvements into financial
terms that will factor into future budgets.
outline the overall transformation program structure
and governance to ensure successful implementation
and full ownership by the DWM.
o Propose solutions for overarching elements Of Successful transformations, including communications strat-
egy and approach, employee engagement and training,

performance rninagennent and changes to systems or
central processes.
ra Detail options for in sourcing work to realize labor

efficiencies, including required training programs.
We will recommend a portfolio of an agreed- to number of
measures per year to be detailed and incorporated in the

Implementation Plan, These rneasunes, which can combine
several ideas, will collectively provide maximurn impact for

DWM without overstretching the front -line managers or
the staff' s abilityto implement.
We will work together with DWM to agree on the financial
cost and operational baseline against which to measure improvements in the Implementation Phase. This will include
establishing a transparent picture of the current cost base,

detailing expenses by sites and area, as well as forecasting
this out to the end of the Implementation Phase, We also
Veofia Water, Proposal for M a eagemerrt Advisory Servtces ( RPP 15- 500275)- DeK a! h County Gecrg, a
Company Conficrento I
1ra de vesret ard Normetary I nfol in at I on - VCNa vn/ afef
i `
i` .
The Implementation Phase will be all about helping DWM
Working together: A core principle of our approach
realize maximum benefits quickly while also building the
is to work side- by- side with your staff, conducting
systems and capabilities within DWM to sustain the suc
ing quick wins for the staff and utility. The result of that
analyses and implementing initiatives together to

build real ownership of each efficiency Improvement
within DWM Active DWM participation and commitmerit is critical to the success and sustalnatility of this
effort is both a. pride in the success and a momentum to
program.
Mess and continuously improve beyond the end of the project, Our approach to implementation focuses on generat-
tackle more changes, which could be ofgreater complexity.
Quick wins have had a morale -boosting effect in New York
Governance: Having a Joint -governance structure al-
lows us to communicate more effectively and to fully
City, Buffalo and Pittsburgh.
leverage our team's expertise in water utility operations with the DWM s' knowledge of its system, while
also helping navigate the political and cultural environAs with the Study, we use a' teamwork approach to imple-
ment,.Our proposed governance approach will mirror
mentation. We facilitate interaction and collaboration between our subject matter experts and your managers and
the project organization!
Thejoint Steering Committee will meet at least
team leaders. Our various experts often bring over 30years
monthly to review individual improvements proj-
ofexperience in a variety of different utility specializations
ects as well as overall progress against plan, ensure
and serve as trainers to help your teams realize their full

potentials, sharing ideas and implementing improvement
appropriate resources are available and committed
and resolve any is s- ues raised tothem.
initiatives together.
David Gadis, an: Executive Vice President
with Veolia Water, will be the Principal- in-
Charge and the coordinator ofthe Steering

Committee, which facilitates communica-
tion among county and DWM officials,

v
Jonathan Hoisak, Veolia Water's Program
Manager, a 20year Veolia Water veteran,
bringsa wealth of experience in managing

large and complex utility contracts.
Jonathan wtlt provide day- to- day oversight,

i
V'" a Manshi Low, our PMtt, brings the experi-
ence ofhavingjustimplemented :avert'

similar program for Pittsburgh. Manshii
will maintain and drive tire schedule ,track
progress and produce project deliverables.

Gerry Ludwig revitalized PWSA's capital
prograr
r
is our Pee program and will
provide the same expert support to our
management advisory services for DeKalb

County. He has over 30years of experience.
SMEs support the three pillars ofyour utility:

Wastewater services
Water Services
Administrative services
j bV e dy Weiser, who
NV
revitalized PSA`
s
customer service via our PIPS program, will

provide the same expert support to _
our
management advisory services for Detalb
County.She brings 27years ofexperience.
VeoliaVeolia WaterWater ProposalProposal forfor ManagementManagement AdvsciyAdvsciy cfmcescfmces

( ( RCPRCP 1350b275)1350b275) OeKahCountyOeKahCounty GeorgiaGeorgia
CompanyCompany ConCon fidenhalfidenhal
iradrStiradrSt re`.re`. andand PropurtacPropurtac InIn formform aa UOn--UOn-- VeohaWaterVeohaWater
most important; face -to -face town hall or employee
4 The Program Management Team will be involved
in the; operational day -to -day governance, as they

will play a key leadership role in the identification
rocetings.
a Co- location: Our preference is for Veolia Water people
and validation of improvement:opportunities,
to be co- located on DWM`s premises, either in your
Additionally, the DWM and County department

leads will formally review the program progress
on a weekly basis with their respective Veold
Water team liaison. These sessions will be working
meetings to help identify, evaluate and validate
offices or on site for the operational teams.
We will help you create an implementation plan that
improvement opportunities.
will deliver sustainable change, leased on implementation

of your approved recommendations. The plan will priori -
4 Each individual project work team will meet at
tlzethe initiatives on the basis of impact and ease of imple
least weekly directly with the DWM Program

Sponsor and the PMOto ensure full engagement
iTiientation to maximize value for DWM. It will define a
and progress across the project.
change program sequenced over the term of the implementation plan.
Alignment: At the onset of an initiative, we will
conduct staff kickoffs to generate alignment on scope,
The plan will take into account the available resources
goals, success factors and timings, as well as softer
within DWM, including the critical enablers required to
factors, such as individual expectations, coaching
implement and sustain changes successfully, such as gov-
goals, pet sonality types and working preferences.
ernance, communications and public outreach, employee
Learning Culture: We foster an open working environ-
engagement, culture change and changes to business processes in the support functions. While a plan is useful, the
ment inwhich we share feedback and work together
real benefit in this task is that the process-to create the plan
as one team to build trust and deliver the end products
builds alignment and commitment across DWM to really
in the most efficient and effective manner. We will
make change happen.
provide training courses for the implementation staff

to complement their technical and system knowledge
All improvement ideas evaluated and prioritized during:the
with change management skills.
Study Phase will be grouped into a comprehensiveand coherent implementation plan, to be linked as appropriate to
Open Communications: We believe open communica-
the plans emerging from the parallel Customer Service and

Job Classification and Compensation studies, including:
tion between our personnel and your entireorganiaction is critical tothe success of this effort. We can
o A list of the top improvement measures prioritized
help you develop clear communications to explain the
using size of impact and ease of implementation,
benefits of this assessment and implementation prof-
which maximizes value for DWM.
set and how your staff can personally benefit to build

their commitment to supporting this program, In New
is
York; we developed regular updates from the Commis-
Business cases for the selecteddmprovement
measures with 'the expected financial benefits or cost
action,,Intranet sites for employees to make their own
savings targets or Key Performance Indicators ( KPIS),

including resources and prerequisites needed for
suggestions anonymously, newsletters, posters and,
implementation, main risks associated with each and
approaches to mitigate them.
refine
An agreed -upon financial and operational baseline
against which to measure improvement in the Imple-
mentation Phase, including
reporting mechanism.
p Our proposed team structure androlesforthe
Implementation Phase, including resources to

support employee communications, performance
management and capability building (training needs

will be described in the Study Phase). For example, we
Our approach adapts to you
will recommend ways to partner with and leverage
Veojo Water takes a very adaptive aermach to working
the training resources of such partners as Georgia
wltPnn yourschedales vin le^ gradual I implementing

irnprovement ri starting with small Pilots_
Veolia Water. Proposal for Management A,ivsory Servi es( UPi3-300275
Piedmont Technical College.
DeKa Ib County, Ceorg(a
Company Conmeniol t ade secret and Pronnctary Information - b'eolia Water
The implementation Plan will include the framework
forwhat will be needed to' successfully implement

and sustain your transfoi mation prograrn to build the
DeKalb Utility of the Future, a program that is fully

owned by DWM. The report will
4 At ticulate a clear vision of how DWM will change
through the implementation orthe proposed ini-
tiatives, described qualitatively as well as quantitatively with detailed business cases.

4 Provide a comprehensive program overview that
sequences the initiatives -over a one- five -year petiod, reflecting any multi-year changeinciatives.
Summarize resources needed to implement the
initiatives, staff requirements and potential investments. Each initiative will have a senior manage rnentsponsor and an accountable project leader.
Translate the targeted revenue increases or cost
reductions into financial terms that will factor into

future budgets.
4 Define an agreed- upon number of KPIs and dissectated targets for service improvement initiatives
and mechanisms to capture and report Win per'formaneethrough these KPIs.
N Outline the overall transformation program structure and governance'to ensure successful imple-
mentation and full ownership by
during
implementation.
Propose solutions for the enabling elements of

successful transformations, including communicationsstrategyandapproach employee engage
ment and training, performance management and

changes to systems or central processes,
a An agreement on the role of Veolo; Water team members in the Implementation Phase and the performance- based compensation structure to be used.
The study results will determine what will be implemented.

Typically,the suggested alternatives provided in the study
will he one of tire three types of change=__service quality i mprovements, incorporation of new revenue, or greater effi-
ciencies that save costs. The service quality improvements
are normally implemented using set of milestones' or deliverables. A example from Pittsburgh is provided ( right):
The revenue and cost savings are typically tracked by actual
revenue or expenses,
Our proposed schedule is to complete the study in roughly

four months in order to demonstrate the results early with
quick wins to build momentum for the project. Our accel-
erated schedule will bring forward the implementation of

the ideas generated during the study, providing the DWM
earlier benefits. In Pittsburgh, we identified improvement
initiatives in reducing customer call waiting and treatment

plant backwash cycle times within the first four months,
In New York City, we implemented $9M in annual savings

within the first nine months.
The schedule shows that the initial study will take four
months and will generate a list ofideas that can improve
Veolia Water fnnnsaI for Management AdaucySerJ, vn( nrPlo ro027r)

ro, TinanyCrned, nral Tr areS.-cretand
Uer( a IIk County Georgia
r) rretaryIn` orimaion- Veo6aWater
PROJECT APPROACH
Schedule: Our schedule is a cycle of verification, planning and implemenat on. of up to four initiatives per
year over the five -year contract duration
monfihrI
month2
month-.
month4
rnorrth5, rnonUr12 lnonth13 month 14 neonth15
monih2S nlunt1r26_
finplementai eun
- of up to fourrrriYiallves
4 yx
3i^""
vat
ntA, 9
tpr
lfif``?
1inti
1
Verification[, planining, - --`-
ter
implementation cycle can-
Unues in years four and five
month l
month :2
LEI I: I
onial planning,:tearn setup,
c.,tabl slf eun ur , ulcation man-
esa dleP<rr, int, tnrr: iats-
xpt'
yr
cycles
I' rr
6_
ironcove'mant
r
h` k.
Co idueta high level evaluation
aooss the entire utilim erfind

any improvement potential.
4, Plan Initiatives
Conducts
duds detalred exarn nation
Create an anon plan for imple-
of the, r'nost piornisnrg l riplove-
rinentation of improvement
nrrr Ideas and verify cc sts and
err ` "'
ni. As, es,
ino@tivrs for your approvaL
a Program Management Team:. The Program Managemerit Team will include your selected DWM Program
the utility. The best of those ideas will be selected for

detailed assessmentand implementation. The number of
ideas to be initiated will be limited so as riot to overload the
Director for day-to day governance and leadership in

the ideintilicatipn and validation of opportunities.
staff and distract from day- to- day operations. The ideas
selected are typically impactful, easy to implementor very
Program Management Office (PMO): The PMO will
popular with staff In- sourcing of work that is contracted

should certainly be one of those. The staff clearly believes
they can perform more work, and we have had great success in implementing in- sourcing programs In many of out
advisory services projects. That type of in- sourcing effort
is underway now in Pittsburgh with the CCTV inspection
be resotimed by Veolia Water and our local partner,
C E: R -M, providing daily leadership, driving and coordinating the entire program on a day -to -day basis;
managing interfaces; supporting communication and
representing the program and supporting individual

teams as required. Additionally, the PMO will report
progress, providing transparency on schedule and
of sewer tines. Our schedule for DeKalb is cyclical in that

as each set of initiatives is completed, new ones will take
budget to the DWM and project team. The Program

Management office will develop the business case
templates for each efficiency idea, track their value and
their place. Our study will likely generate 20- 30 potential

ideas. The best of these will be refined and implemented in
sequence, asyour capacity permits.
confidence status" (from being an initial idea through

to sign -off by the DWM) and provide updates for the
Resources
Steering Committee.
Based on ourexperience in supporting utilities implementing large -scale assessment and transformation programs,
we propose an organizational structure that will effectively
o Subject Matter Experts: We will leverage the Veolia

Water teams full complement to expertise (to include
targeted use of our LSBE resources) to support the
integrate all stakeholders:
program with experts for specific initiatives.
a Steering Committee: We propose that the Steering.

Committee includes senior leadership from DWM and
the County together with senior leadersfrom our tearn
Veolia Water fo
tornpany Confidental
for Menagenrem Advsory5 ervir
F,
14
OCt7)
Our resources as a team are further elaborated on in

section " Project Experience," as requested byrtheRFP:
frKa' bfotny. Gecrgta
liadesecrc',.and [ rol+net2ylnfum w. n VeaiaW,. er
Veolia
er
preach, Veolia Water cornpames began to build the Public -
Private Partnership {P3) model, which today has grown to

encompass everything from Management Advisory Services ( which will be the focus of this contract with you) to
full -scale operations and management,
The model that will form the core of the services approach
for DeKalb County is Peer Performance Solutions ( PPS),

a management partnership approach that our firm pioneered with some of the largest cities in the U.S., including
our ongoing project with New York Cityfor their water and
wastewater operations, as highlighted under item ` B" in
this section. This approach to PPS is different than what we
provide flow :at Fulton County for wastewater treatment

and Atlanta Fulton County for watertreatment. Those contracts are Operations, Maintenance and Management. We
developed PPS to assist utilities that seek to gain from our
extensive experience while continuing to operate their facilities themselves.
Veolia Water North America Operating Services, LLC ( VeoIla Water), is the Proposer (Contractor) and will be the key
partner to QeKalb County for the delivery of services under

this agreement, 0 o fir no has worked with municipal agen-
Veolia Water provides leadership in the management acid

delivery of services under a variety of project approaches; advancing innovative and cutting edge concepts to
develop solutions for clients.
cies like yours for more than 40 years in North America, and
160 years globally, to provide solutions to meet both immediate and long- term needs under avariety of contract/
project models. Through our work with municipal clients,
such as Fulton County ( wastewater operations) and the

Atlanta- Fulton County Water Resources Commission ( water operations) locally,:and more than 160: municipal clients
nationally, Veolia Water has accumulated deep experience
in the management of water and wastewater utilities ( in-
cluding collection systems, distribution systems, treatment

Systems, pumping stations, as well as billing and customer
service operations).
The cure of out drib's business over the years has focused
on working with municipal agencies like yours to identify

the best solution for their specific needs. Out of this ap
Veolna Water [ ead Operator Kevin Mdlervea ksthe grounds of his
nationally recognized heutment facility in Fulton Covent, Georgia.
Venlia Water+ Pro pxaI for Man age inentoedvory Service c( RFP - 509275) Piece Ib County Georgia
Company Confidentiai T de Secret arid Piopnetary l nformation-- Ve> LaWater
EXPERIENCE AND QUALIFICATIONS.
Long -terra Partnerships
Veolia Water has extensive experience in working with

communities over the longterm, and our 46 -year wastewa-
ca # 1 ranter /wastewater services company in the
ter O& M partnership with the City of Burlingame, California (the first of its type in the U.S.) is a core example of that
world
89, 000+ employees
experience. Over thefour decades that this partnership has
Population served: 101 million (water) 71 million
been in place, we have seen many changes in political leadership, with mayors alternating between Democrats and
wastewater)
Republicans; major capital improvementworkon the plant,

o
Operate 8, 500treatmentfacilities
and the implementation of new rules, regulations and per-
5, 089 wafer treatment plants
puts. This has also included periodic review of the contract
3, 514 wastewater treatment plants
and rebidding to assure the publicthat our price and service

continue to deliver true value for our clients.
o $ 15- 5 billion in revenues in 2012.
a -$ 2 billion in design /build services
Service; Value and Responsibility (SVR Approach)
Providing our clients with Service, Value and Responsibility

is the way Veolia Water can continue to offer value- adding
1 billion in technologies
Manage :2S0 ;006 +miles of water /sewer lines

o
services to its customers everyday. One aspect of SVR in
Manage 20 million water meters: $11 billion in
action is our company' s research and development ( R & D)
client revenue
program, which is global in scope and focused on bringing

new ideas arid approaches to benefit Our clients.
We also have developed a number of analytical tools to
as # 1 water/ wastewater s-ervices company in U. S.

0
3S% + market share ( non- regulatedtiusiness)
evaluate the interrelationships of water quantity, quality

and sustainability factors to assist in making public policy
90 %renewal rate
decisions about the community' s water resources A good
example is the Water Footprint created jointly with the City
d $ 605 million in revenues in 2012
of Milwaukee. Wisconsin to evaluate the water impact of
Operate " 380 treatmentfacilities
different public decisions such as how to assess the total

water impact from future growth alternatives. This type of
o Treat" 2. 7 billion gallons offlow /day (water and
tool could could be applied to assess different supply see -
wastewater)
nai ros in response to future drought conditions. In another
a Process 293 ,006 +dry tans of biosolids /year
example of bringing R & D- developed tools to clients; there
o Manage 5; 300+ miles of sewer lines
has been new work in the use of radar to predict and re=
actto weather patterns, allowing better response planning
ea Manage 2, 960+ miles of water distribution lines
and even real- time control of flows.
a Manage . -1, 250 water :& wastewater pump

stations
Water resource advocacy area technical leadership

Veolia Water shares knowledge, resources and best practic-
es through leadership activities, one example ofthis is our
Veolia Water' s traditional business model is the delivery of
leadership, as the main underwriter, is wvdw. rowin blue.
operations and maintenance ( 0 &M) solutions for water,

wastewater and other environmental facilities. We are ex-
eom, a data -driven resource to help organizations understand best practices to address theworrld's water challeng-
perienced in the operation of water treatment and supply
systems covering facilities (treatment; distribution and

collection systems), customer service (meter management,
t.rC oli
billing and collections) residuals management ( with ben-
Service; Value, Responsibility: We
eficial reuse through composting and other solutions), as

well as stormwater management and related types of op-
complex water challenges, turning
ploy de unor e solutions to our clients'

them
erational needs. Our firm's broad base of O& M experience
i-o sustainable opportunities;
tt,_ "Ha `1t'ila el`5 Vision
provides us with the confidence needed to be flexible: in
Lays Grow Flue: Ci&eatingeficvntwa-
how we manage client relationships over time to adapt to
tei and natural resource management
changing circumstances while remaining focused on meet-
to benefit people, the env'oanni ent
ing the client' s objectives in cost-effective ways.
Veolia Water . Proposal` or Management4d%,

icnry5ewi - ( dl ^ ii-5002r)
Vitres( 4: r..s A, lissf'on

/
and the economy.
nea'aIh Cour vGeorEx
Company Confidential- Vade Gecretand Proprietary Informal nn Veolia Water
EXPERIENCE AND: QUALIFFC.ATIONS
1,okie offer access bo a t,aSor ldvvide rieeftizoS ik of vriater ldt:i l it! sE aina ng vu I di Li Cat practices care s h a so d.
Reliability- centered.
Berlin
maintenance
Comprehensive job management system
Copenhagen
Milwaukee
GIS -based job management
Automation ofoperations and flow
Stormwater
and CSO
Budapest ,Prague
Energy -independent
optimization
systems
wastewater
Co-fermentation in WWTP - energy
management
CO, and water impact
treatment plants
optimization
TU
evaluation
Trenchless sewer rehabilitation techniques
Indianapolis
Large -meter program
Veolia Water across U. S..

Balanced scorecards
BrusselsBrussels
vv
BioplasticBioplastic
recoveryrecovery fromfrom
ShanShan gg haihai
IntegratedIntegrated controlcontrol
centercenter
wastewater
w
w
wastewater
UndergroundUnderground asset.asset.
managementmanagement
ParisParis areaarea
ParisParis area.,area., Berlin,Berlin,
LargeLarge
- - metermeter programprogram
-
ShanghaiShanghai
GIS-GIS- integrated integrated controlcontrol centercenter

(
(
TrainingcentersTrainingcenters
Condition Condition
- basedbased
maintenancemaintenance
- -- "^` -- _ - -- "^` -- _
VeoliaVeolia WaterWater acrossacross
ChemicalChemical reductionsreductions
LyonLyon
VacuumVacuum excavationexcavation
:
:
AustraliaAustralia
Singapore Singapore
WaterWater reuse.reuse.
( (
ControlControl systemssystems
DouaiDouai

ii
GreenGreen infrastructureinfrastructure andand
innovation innovation throughthrough newnew technologytechnology
eco-eco- districtdistrict
MarketingMarketing andand publicpublic engagementengagement
AssetAsset managementmanagement
capitalcapital managementmanagement
planning)planning)
es.es. WaterWater isis oneone ofof thethe mostmost criticalcritical factorsfactors inin determiningdetermining
thethe pacepace ofof humanity'humanity' ss growth,growth, andand thethe GrowingGrowing BlueBlue iru-irutiativetiative providesprovides realreal intelligence intelligence onon managingmanaging it,it,
sissi. s. Internationally,Internationally, thethe workwork ofof thethe NorthNorth AmericanAmerican TDGTDG isis
supported supported byby VeoliaVeolia Water'Water'ss globalglobal servicesservices TechnicalTechnical Ser-Servicesvices Department.Department. TheirTheir focusfocus isis onon providingproviding supportsupport forfor
GreetsGreets WaterWater alsoalso hashas aa largelarge teamteam ofof expertsexperts equipped equipped
ations;ations; validationvalidation ofof design/design/ build,build, DBODBO andand OO&& MM projects;projects;
withwith bestbest practices,practices, andand

inin X712X712 thethe
. . companycompany fundedfunded
expertiseexpertise forfor complexcomplex andand demandingdemanding projects;projects; treatment treatment
nearlynearly
$ $ 120120 millionmillion inin RR&& DD workwork thatthat isis focusedfocused onon contiou-contiou-
plantplant sizingsizing andand processprocess validation;validation; andand assistanceassistance withwith
R&R& DD applicationsapplications thatthat benefitbenefit waterwater andand wastewaterwastewater oper-oper-
allyally identifying identifying andand implementingimplementing improvementsimprovements inin ourour
projectproject execution,execution, facilitiesfacilities commissioningcommissioning andand operations.operations.
ownown operationsoperations aroundaround thethe globe.globe.
WithWith moremore thanthan 200200
VeoliaVeolia Water'Water' sTDGsTDG inin NorthNorth AmericaAmerica andand globallyglobally includes includes
academicacademic andand industrialindustrial organizationorganization partnerships,partnerships, threethree

researchresearch chairs,chairs, participationparticipation inin severalseveral competitivecompetitive clus-clus-
somesome ofof thethe leadingleading expertsexperts inin thethe waterwater andand wastewater wastewater
ters,ters, involvementinvolvement inin numerous numerous internationalinternational projects,projects, Veo-Veo-
lialia Water'Water' ss researchersresearchers interactinteract effectivelyeffectively andand efficientlyefficiently

withwith thethe globalglobal scientificscientific community.community. ThisThis groupgroup focusesfocuses
onon thethe mostmost significantsignificant environmental environmental challengeschallenges facingfacing

today'today' ss world,world, includingincluding rapidrapid urbanizationurbanization andand explodingexploding
populationpopulation growth,growth, scarcityscarcity ofof natural:natural: resources,resources, accessaccess toto
waterwater andand climateclimate change.change.
industryindustry andand isis aa criticalcritical bene'bene'fittofitto partneringpartnering withwith ourour firm,firm,

AA tracktrack recordrecord ofof successsuccess
Finally,Finally, asas willwill bebe demonstrateddemonstrated toto thethe keykey experience experience thatthat
isis documented documented inin thethe remainder remainder ofof thisthis section,section, oneone ofof thethe
overwhelmingoverwhelming benefitsbenefits ofof selectingselecting VeoliaVeolia WaterWater forfor thisthis

initiativeinitiative isis ourour provenproven recordrecord ofof successsuccess andand experienceexperience inin
workingworking hand-hand- in-in- handhand withwith largelarge water,water, wastewaterwastewater andand

VeoliaVeolia Water'Water' ss OO&& MM andand otherother typestypes ofof P3P3 projectsprojects areare alsoalso
stormwaterstormwater managementmanagement utilitiesutilities wherewhere wewe havehave identi-identi-
supportedsupported byby inin- - househouse specialtyspecialty technicaltechnical groups,groups, includingincluding
fiedfied andand delivereddelivered

(
( oror areare currentlycurrently implementing)implementing) bestbest
thethe TechnicalTechnical DirectionDirection GroupGroup

( ( TD").TD"). ThisThis groupgroup isis responsiresponsi
- -
practicespractices initiativesinitiatives
.
. andand operational operational savings.savings. Indeed,Indeed, overover
thethe pastpast 160160 yearsyears aroundaround thethe worldworld andand four'four' decadesdecades inin
bleble forfor centralizingcentralizing technicaltechnical knowledge,knowledge, coordinating coordinating tech-technicalnical resources,resources, integratingintegrating trainingtraining andand applyingapplying thethe bestbest
practicespractices forfor VeoliaVeolia Water'Water' ss projectproject workwork onon aa nationalnational ba-ba-
NorthNorth America,America, VeoliaVeolia WaterWater developeddeveloped advancedadvanced solu-solu-
tionstions basedbased onon ourour company'company' ss globalglobal projectproject experience.experience.
VeoliaVeolia WaterWater rropasairropasai forfor. . Management Management Ad,Ad, voryvory Semces(Semces( RrP13-RrP13- SDb275;SDb275;
DeKaibC_DeKaibC_ounoun yy GeorgiaGeorgia
CompanyCompany ConfidenilaiConfi
- denilai - TradeTrade Se,Se, letlet andand ProinstaryProinstary info-info- matnan-matnan- VCOIiaVCOIia WaterWater
EXPERIENCE AND QUALIFICATIONS
Veolia Water is experienced in the delivery of services under a variety of contract models, each of which is focused
on providing our municipal partners with' the hestvalue un-
OPERATIONAL
FOR THE NEW YORK CITY
dera long-term and sustainable approach. Two ofour ongoing contracts veshich can be considered peers to DeKalb
DEPARTMENT Of
TAL PROTECTION (NYC DEP)
County, demonstrate how oUrfirrn is directly providing operations and management guidance to large utility opera-
tions:.our PPS partnership with New York City, the largest

of its type in the U:S and our ongoing O& M partnership in
Milwaukee Wisconsin, the largest project of its type.
in annual savings have already been

implemented
ultimate annual savings (targeted) as a
percentage of zoli budget
Ni York City - Advisory Services

The New York City Department of Environmental Pretecboil ( NYC DEP) contracted with Veolia Water in 2011 to
ophmize its operations Our team completed the review
in new meter revenue through accuracy

maintenance program (targeted)
and recommendations phase of this proje t(Phase 1) with-
in six months, helping one of the world' s largest water
tenance. The project also supported public outreach, leg-
utilities identify meaningful operational improvement

opportunities.
islative initiatives and other processes required to enable

Implementation of the recommendations. The final report
associated with this assessment identified implementable
The City' s water and wastewater operations serve more
measures for the City's consideration.
than 9 million people daily, delivering over 1 hillion gallons

of clean water and treating more than 13 billion gallons
of wastewater per day, The City operates 13 wastewater
4@4
Throughout the first phrase of this innovative partnership;

the City' s employees worked alongside our project team,
treatment plants, a new 290 -MGD water treatment plant.

6,000 miles of sewers and 7,400 of miles of distribution
under a joint management and governance structure; to
lines.
ture "quick wins," ourjoint team identified and implement-
The primary scope of the program involved reviewing all

aspects of this utility's practices to assess potential tittilitywide improvements in areas including chemical use and
yielding several million dollars in annually recurring savings:
identify operational and organizational efficiencies. Tocap-
ed cost -saving initiatives within the first three months,
pricing; labor productivity; inventory management; sludge
The analytical work identified utility approved opportunities that are expected to save the City $ 108 million -$130
process optimization; and overall
million peryear. Between $65 million-$ 87 million ayear Can
operations and main-
vnt,
Veolia Water, Prop osa I for Management Ad vi soryservre ( Rr R50027o DeKalbt ryGtorpa
Company Confidential Trade Seretand Nooiietzry lnirnnator
Ve. i Water
EXPER ENCE AND QUALIFBCATION5
be saved in operating expenses through actions such as
fwiE va kee Metropolitan Sevwerage District (MArISEs,
streamlining asset maintenance processes, changing con-
Milwaukee, Wisconsin - Contract Operations
tract specifications and improving the wastewater treatmentprocess. Further, wejointly identified $43 million per
erage District that began in 2008, Veolia Water provides
year of additional revenues that can be captured via a new
wastewater services to a population of more than 1. 1 mil-
approach to the management of large meters. Together,

these benefits represented 9 %- 10. 8 f of the agency' s $ 1. 2
billion fiscal year 2012 budget,
first five years of this 10 -year contract, some of Veolia Wa-
Under a contract with the Milwaukee Metropolitan sew-
lion residing in 28 Milwaukee -area communities_ From the

ter's most notable accomplishments include:
In June 2012, we received notice to proceed with -the" im-
Creating the Water Impact Index, which established
plementation phase which involves implementing the
the impact of human activity on water resources and

provides methodologyfor determining the positive
and negative implications of how water resources
approved recommendations of the assessment phase over
the nextfouryears. To lmplementthis project, Veolia Water
mobilized a world -class teamto workwith the City' s staff in
are managed. This work began in in 2010 when the
their offices and at their wafter and wastewater operations
MMSD, the City of Milwaukee and Veolia Water

worked together on the Water Carbon Footprint Study,
measuring the environmental impacts of different
strategies for managing water arid carbon and their
locations Our eorrmensa_ionforthe implementation phase
is centered on an innovative payfor-performance agree -
ment where we only achieve a prohtif the implemented

initiatives deliver documented savings to the utility and
attendant costs. Milwaukee's progressive actions
its customers, demonstrating out commitment to the
and position toward water issues of the future made
client' s success.
it a natural fit for the pioneering study, as it is the

only United Nations Global Compact City focused on
1 he Phase 2- work has included reviewing large water meter
freshwater management, which requires the City to

carryout a variety of water-quality projects that can
be emulated by other cities.
performance to identify potential revenue Improvements:

This initiative is focused on review of the 2 -inch and larger
meter population to determine the level of potential revseries of rigorous analyses
of DEP consumption records on 48,000 2 -inch and larger
Engineering a' green" innovation to harvest and reuse
meter active accounts, it was determined that by targeting

the replacement of approximately 15,000 meters, the DEP
could increase revenues by$43 million peryear. A properly
ment plant residuals. The Jones Island facility
enue 'improvements. Through
landfill gas to produce fertilizer product from treat a Class A heat -dried biosolids product car ryingthe
Milorganitea' brand 'name, and the South Shore Facility
sized and selected meter will improve revenue and reduce
produces a Class
Current and future capital and operatingcosts:
cake. The rake produced at the South Shore facility is
biosolids product in the form of
normally applied on agricultural land in spring and fall
by Veolia Water and that cake must meetUa. EPA 503

sludge regulations for Class IS biosolids. Veolia Water
annually applies several thousand tons ofbiresolids

frorn the south Shore plant, and under the existing
biosolids program, more than 3,000 acres are permit-
ted for land application of biosolids generated by the

facilities:
o Reducing wastewater disinfection costs 60 % byde-
signing and constructing, or overseeing the construe

tionof, a permanent ammonium sulfate system to
improve disinfection efficiency.

Through implementation of the most modern methods of
underground asset management, such as CMOM ( capac-
ity management, operations and maintenance) and infoNet"
computerized maintenance management system
software, we are improving the integrity, dependability
and functionality of the system. In addition to delivering

a paper less workflow and data management system, the
savings, performance guarantees and advanced asset managernent,
Implementation of Inforket has improved the quality and

accuracy of the MMSD's GIS data.
Veolia Water- Proposal for Management Advisory Strvices( RrP 135002'n) Derails County Georgia
Compan}
onfidennal Trade Tatar and Props nary lnfsma. ion- VeriaWater
EXPERIENCE AND QUALIFICATPONS
Veolia Wafer is implementing state- of the art programs

that verify the operationa I readiness of critica I system colonportents; improve remote monitoring to provide m ore complete feedback on real- time system performance; and max-
imize treatment efficiency. We also will achieve constant

emergency/ overflow response readiness; provide various
means for ratepayers and other stakeholders to provide
feedback on system performance ( emergency phone hotline, email contact, etc.); and use opportunities to educate
all that are interested about the proper operation of the

District's conveyance and collection system. Additional hitprovements are ongoing.
Our environmental stewardship and community partner-
ship at Milwaukee begins with our corporate commitment

as guardians of the environment and a $ 1. 5 million research
program with local universities, such as University of Milwaukee- Madison School of Freshwater Sciences and Mar-
quette University. Walla Water' s Water Box, an educational

tool that illustrates the water cycle, was introduced into
area elementary schools toermance students' environmental awareness, and we host environmental summits and
participate in public education,
Finally, under this contract, Veolia Water has provided
database, making these suppliers instantly accessible to
for meaningful programs to strengthen the local small-
purchasers on the project, Veolia Water also established
business community. At the start of this contract, Veolia

Water established a strong small, WBE and MBE business
enterprise (SWMBE) program. This has included holding an
tee that meets on a quarterly basis, During the first year as
an active minority supplier development advisory commitpartner to MMSD, Veolia Water surpassed contract goals of
with the online SVVMBE vendor registration, resulted in 150
20% minority spend by 16%, for a total spend of $4. 09 rnitlion, and we continue working to increase minority spend-
new SWMBE suppliers being added to the active supplier
ingyear afteryear.
annual Supplier Symposium in Milwaukee, which, coupled
sa
io
Veolia Water, Proposal for Management Ad rv oory Sir, vics fFP13- 500275) - DeK a id 1-0, nty, Georgia
Company Conf dentalI - Trade Se- ret and Prop nietary rtformaiton - Vcrohis water
Veolia Water and particularly those of us who will work
new service delivery models customized to each client' s
with you on this project are peers
particular circumstances.
We have been in your
shoes, managing water utilities in either the public or private sector. You probably know someofusfromtheawardwihningAtlanta-Fulton County water plant orfrom the Fulton County north wastewater :facilities we manage.
Additionally, our firm' s worldwide water and wastewater

operations and management experience incorporates the
full garnet of utility operations including water and wastewater treatment' plants; water distribution ( pumping and
distribution) and storage, collection ( sewers and pump
This experence means we know first-lb and how tough it is

to do your regular job, let alone try to find and Implement
stations) and treatment ot wastewater, biosolids manage-
new ideas that might make your job easier or improve
ment (including generation of biogasfor power and steam);
your operation. We've beenthere and donethat. Because
as well as customer service (including metering; billing and
we' ve done what you do, we devised an approach matmin
collection).
imizesthe disruption to you and makes certain we get your

thoughts ideas and dislikes addressed.
lathe paragraphs that follow, we provide descriptions of
directly relevant projects that clearly demonstrate Veolia
California, continues as a strong relationship today, four de-
Water's experience with implementing operational improvements and cost reductions for facilities and services
of similar size, operations, scope and complexity to those
that will be covered under DeKalb County's proposed Man-
cades later. Veolia Water companies in North America have
agement Advisory Services contract. These build on the
contracts with numerous inunicipal /governmental clients,
experience highlighted tinder item "Q ", and each of these
The company traces its U. S. history bark 40 years to the

first publicprivate partnership for municipal wastewater
facilities, This 1972 contract, servingtheCltyofBurlingame,
delivering safe and reliable water and wastewater services
projects is further profiled in tire " Project Experience" sec'
to more than 18 million people in well over 500 cornmuri
tion, which includes the specific reference for each of the
ties. Many of our partnerships have been in place for 10
projects discussed.
to20years (or longer) and have been consistently renewed
by clients who value our services Since starting our partnership with Burlingame, we have introduced or adapted
Pittsburgh Water & Sewer Authority, Pittsburgh,
othernotable innovations to our industry, several examples

ofwhich are discussed below. Merriman anything else, this
history demonstrates Veolia Waters capacity to adapt to
The Pittsburgh Water and Sewer Authority ( PWSA) hired
the changing needs of the Municipal market and to develop
Pennsylvania Advisory Services
Veolia Water to provide Interim executive management
services, leading 270 public employees in the delivery of

efficient water and wastewater services to more than
300,000 people in the greater Pittsburgh area, as well as to
conduct
PPS studyof operations forfuture improvement.
The PWSA's Board of Directors unanimously selected Veolia Water based on our proposal that delivers an innovative
approach to managingthe system, provides measurable re-
stilts to customers and demonstrates art ability to quickly

and easily collaborate with existing employees.
When Pittsburgh issued its RFP, its utility was in asimilar

position to that of DeKalb' s: Leadership had turned over,
customer service
needed
immediate attention, capital
spending pressures were building because of delayed projects, and public frustration with the utility was growing.
This was coupled with other negative developments in the
city (Le., main breaks, stormwater flooding) t:overed by the

media. Under this contract, Veolia Water' s management
Veolia Water' s first U.S. contract operation
The first municipaI O&ed contract tiithe country iorthe City of Harlin
g- ,rne,.Caloomia; contf nijes strong today mve- 40years later')_
team has been integrated into PWSA's organization to work
hand -m- hand with this agency' s staff at their offices and
operations sites
Our firm was engaged in the dual roleof
Veolia Water P- urosaI for Man agementAdvroryrrervl[ es grPIe 400275)
Ci Ib County Georgia
Company ronfidenfa!- Tifide Secret and Proprietary Info, mafion- Veolia Water
a combined sewer system. Veolia Water completed the
I$
study phase ofthis PPS project and has begun to help PWSA
PENNSYLVANIA- INTERIM
MANAGEMENT
improve the utility' s customer service and performance
k PPS FOR THE
levels by conducting in -depth diagnostics of current opera-
PrrTSBURGH WATER AND SEWER
tions, including large -meter applications and efficiencies

and evaluation of an end cf Irfefixed -point AMP system
AUTHORITY (PWSA)
E`
rr
with 80,000+ endpoints. Veolia Water developed specific
annual savings (targeted)
recommendations for improvement and supports PWSA
employees in implementing initiatives aimed at reaching
improvement in customer service call re-
new performance metrics. t fie .Phase I report was released

on April 4, 2013, and ide`rtifies measures that will lead to $2
sponse time
million of annual recurring savings.
Veolia Water has done an excellentjob working with

PWSAstaff to provide them the training that they need
We also identified iii -sourcing opportunities to bring back

inside the utility sewer cleaning work that had been out -
and I think we have all learned a great deal from this
partnership. Over the past year we have made: many
sourced, and we worked with the union to re- classify job
strides. The Board challenged Veolia to find new sources
of revenue and pass the 3013 budget with no layoffs and
categories to enable employees to expand their responsk
no rate increase. They not only met our challenges, but far
bilities within the same category and to gain promotions
exceeded our expectations, Our employees and customers
and increased pay through training and licensing. As a re-
benefit from these improvements."
sult, tare new CEA was approved by the members. We be-
Dan Deasy;:Chairman,: PWSA (July 10, 2013, PressRelease)
lieve there is potential for similar employee development

and trainingof the DWM workforce through redesign ofjob
classifications.
In June, the PWSA renewed Veolia Water's contract for an
additional 18 months, giving us the go- ahead -to help them

implemeritthe agreed -upon improvements.
Winnipeg, Manitoba, Canada Advisory Services

A source of tremendous pride in the company is our Win nipeg Alliance project. Launched two yearsago in 2011, this
partnership with Winnipeg is unique in the North Ameri-
can market, tire joint management approach having first

been proven by Veolia Water in an Alliance partnership
with Scottish Water, where our performance compensa-
tion is at risk dependent on our integrated team' s ability
Following a competitive procurement, PWSA partnered wRlb

VeoliaWater (2012) to, among other things, helpthem improve
to deliver real savings; versus business as usual.
the utility' s overall efficiencies. Over the course of the firstyear

ofthle partnership, which has been renewed for a new term,
Under this "first of its kind, jointly managed Public-Private
Veolia Water dentified measures that will lead to A2:mili on
Partnership in North America," Veolia Water and the City
o* annual recut ring savings by working hand -in -hand with the
are collaborating oil capital improvements and workingtogethel on joint teams to provide ongoing strategic advice
and guidance or) design, construction, technology and operational needs for three Winnipeg wastewater treatment
agency' s staff at their offices and operations sites.
and biosolids facilities: the 79 8 -MGD North End Water Pollution Control Centre; 15. 8 -MGD South End Water Pollution
interim management and _PPS Study with implementation.

Within the first six months, tail waiting for customer calls
was reduced by half, and we identified $450,000 in savings
from optimizing the backwash cycle in the primary water
Control Centre; and the 8.4 -MGD West End Water Pollution
Control Centre.
treatment plant.
Veolia Water and the City work together in a joint man The PWSA facilities include: a 117 MGD surface water treat-
agement advisory team, with the City continuing to oper-
ment plant, a 25 -MGD membrane treatment plant, a wa-
ter distribution system, wastewater conveyance lines to
ate the facilities with their own employees. Winnipeg also

retains Bill and final decision -making authority on capital
the regional treatment authority; storrnwater facilities and
investment and sets all service and quality standards with
Veolia Water Proposal eor, NanaE2inem Ad vi sorysewie( RFP I6 50025)
ne,KaIb county, Georgla
Companycoifid ^ Hal - - Trade Seretand Proprietary rfiwnration Verle vvoi,
The agreement represents a new model for cities around
the world seeking to maintain public ownership and opemblem; while benefiting from private sector expertise.
Designed to protect ratepayers from cost overruns, the
contract features public- and private sector officials who
work as an integrated team to develop plans and execute
the required work Winnipeg retains full and final decision making authority and sets all service and quality standards
with advice and support from a highly specialized team of

global experts.
Buffalo, New York Management of City Staff

In 2010, Veolia Water began a 10 -year partnership with the
City of Buffalo for the O & M of their water supply system,
with performance contracting incentives for providing

world class support programs streamlining processes, inadvice and support from our team of global wastewater ex-
parts, The Veolia Water team provides expertise andadvice
on best practices for capital upgrades, new and emerging

technologies, operations and industry best practices. Winnipeg additionally benefits frornVeolia Water' s global purchasing power. Veolia Water has also built an international
management and resource team for this partnership. The

team includes rnanagement staff from our North American
operations, along with key managers and technical experts

from our global operations, including Scottish Water; which
was model for Winnipeg' s partnership.
creasing City revenues without unduly burdening ratepayers, and managing the City' s water treatment and distri bution system operations statT, who remain in City employ.
The contract is being carried out under a model called Delegated Management and is valued at approximately $ 53
million. It includes managing, operating and maintaining

the City's water treatment facilities and distribution
as well as all Customer service components. Underthe
Delegated Management approach, all water assets remain
the property of the City, and stair while managed by Veolia

Water. remain City employees. This enables them to retain
their City benefits and pensions.
With approximately $ 700 million in mandatory sewage

treatment upgrades and ongoing annual investments over
the term of The 30 -year agreement, the City of Winnipeg

and Veolia Water agreement includes life -cycle costing to
ensure the best possible cost of service for citizens, along
NEWYORK:
with financial penalties and incentives to Veolia Water,
STREAMLINED OPERATIONS
ENHANCED PERFORMANCE
based onthe project' s estimated construction and costs; as

well as environmental performance, energy efficiency, arid
workplace health and safety.

Winnipeg is an Alliance contract, under which over 40 %
n of
t =f`=
" weeklyreduction in overtime and
increased accountability of field service crews
Veolia Water's total revenue is tied to performance. Under
this structure, our "at risk" fees are linked to generating
i; .achieved for attaining a variety of perfor-
savings realized through the reduction of engineering, construction and operations costs:. The City' s staff is responsi-
mance targets, including staffing productivity

levels in the top to percent based on AWWA:bench -
ble for the day -to -day operations, with Veolia Water's team
marking
providing technical support.

Through this innovative business model, Veolia Water
is paid a base fee for services provided and receives at -risk
compensation for savings realized by reducing costs. Veolia. Water also provides open- book accounting. to the City
of Winnipeg's Water and Waste Department to ensure
transparency.
tA: reduced call waiting and
dropped calls to industry targets
j r h ri. c ;
billing servers supporting automation
Veolia Water Proposal for Manage me[At Advisory Scrvlccc "FFt 19 500275) UeKa b County Georgia
Company Corifidentlal - iiad Sea'etann Piopretarylnrorn âton- Veolia Water
1M
Atlanta- Ficiton County, Georgia Contract

Operations
Under an operations partnership that began in 1991, Veolia

Water has worked with the regional agency that supplies
water to consumers in the City of Atlanta and Fulton Coun-
ty. Over the term of this contract, we have worked with the
facility owner, the Atlanta Fulton County Water Resources
Commission ( AFCWRC), to triple the capacity of this plant
using a variety of process improvement and capital imisrovernent approaches.
Veers Water worked with AFCWRCto reduce power, chemcals and overall operations costs, with savings passed on
100% to the client. We implemented a variety of initiatives that improved worker safety, employee efficiency and
emergency response to ensure continued delivery of the

Thumbs up in Buffalo! Out proven wrirkstreams and processes for en
hancrig customer service two made of ainatic impacts at our Rurnalo
Water project
vital water Supply in the event of a service outage.
The project also includes O& M responsibility for

a 200- MGD raw water pumping station, dual 54inch
Under this contract, Veolia Water is Implementing

Fro0
grams with performance metrics to measure Improvements in customer service and Call Center operations,
manage investments in customer service software, create
an Underground Asset Management (UGAM) program, and
develop a new comprehensive maintenance program to deliver a higher level of service to Buffalo residents. The contract involves the operation of a 160- MGD watertreatrnenl_
facility, 785 miles of transmission mains aI meter reading,

billing/ collection and Customer service for 77,000 accounts
and a population of 280,000.
As part of our customer. service Improvements, Wells Wa-
ter also restructured water meter reading routes to gain a

20% increase in reading productivity; eliminated prevailing
field estimates' practice, so that manually estimated bills
were completely eliminated. As part of this meter enhancement program, Veolia Water and the City initiated joint pi-
raw water
mains, more than
800
million
got-
tons of reservoir capacity, and the treatment plant.

The plant draws raw water through the raw water flump-
ing station, located on the Chattahoochee River, and the

raw water main that connects it to the surface water treatment plant. Major process equipment includes raw water
traveling screens, grit removers, pumps, chemical addition/

feed systems, meters, rapid mix and flocculation cham-
bers, declining-rate filters, clearwell storage, and finishedwater pumps.
This contract, renewed four times, features a strong minority-owned ( MBE) and wornars- owned ( WBE) business
enterprise commitment. Today, approximately 50% of the
contract spend involves local minority and women-owned
lot studies and an active review of AMR arid AMI hardware

and tools.
In Buffalo, Veolia Water also installed a CPS vehicle tracking

system to streamline rist and scheduling and optimize
employee efficiency, help to improve service delivery and

provide the best use of existing staff. Vehicle tracking can
be used by managers to coach' employees to better performance and to use time effectively.
The agreement requires the attainment of some 20 key

performance indicators ( KIss), developed to track and determine Veolia Water' s performance and accountability,
and multiple service improvements are Being phased in

during the initial years of the contract.
19
opu
Veolia Water, Frsal
for Managerient Ad vroryServices fi`t` ]
sOOM)- [ OK a lb County, Ceorpa
Cruntranyornfidentia I - nadeSsmt and prorcrietary In fornaren - Veoha Wab r
a'
business enterprises that supply maintenance staff and

project support
Veolia Water' s performance at this highly- lauded, state- of-
the-art facility has been recognized with some 50 awards

over the course of the partnership, including the 2012 Plati-
num Excellence Award for Safe Drinking Water Act Con
i-
ancefrom the Georgia Association of Water Professionals

the ninth such award that this project has received); the
2012 (and 2010) Director' s Award from the American Water
Works Association's Partnership For Safe Drinking Water;

the 2012 Award of Excellence for Exceptional Workplace
Safety from the Georgia Department of Labor (the seventh

time that the project has been recognized with this award);
the 2012 Qccu pahonal Excellence Achievement Award from
the National Safety Council ( the fourth time that the project received this award); and the 2006 Service Excellence
Award from the National Council for Public -Private Partnerships, among others.
Fulton County, Georgia Contract Operations

in 2010, Veolia Water began an operations services part-
nership with Fulton County for their new " flagship" Johns
Greek Environmental Campus ( JCEC) plant Selection of
Veolia Water was based on our ability to assume responsib[h y forthe O& M of existing facilities including the new
state -of -the -art membrane bioieactor{ ME3R) system atthe
Veoha Water' s Lead Operatorat Fulton County' s Y EC, Kevin Miller, was
featured in 201' issue cffPO dscussingthe hallenges of operating

the County's newest a id moos. complex 1, 16k svastflW ate.r plant.
JCEC, provide world -class technical resources to lead the
new projectteam, develop a comprehensive subcontractor

participation program and design and implement cornmunity outreachfenvironmenta( education.
The 24 -MGD Big Creek Water Reclamation Facility ( WRF)

set ves the largest service area in North Fulton County; and
20 million in upgrades and major renovations are planned
forthisfacility. The new S134 million 15= MGDJCECreplaces

an older plant that Veolia Water operated for a short time
until it was decommissioned and converted to a pump

station. The new JCEC is an activated sludge facility, but it
incorporates state- of the art membrane bloreactor tech-
nology for phosphorous removal Coupled with UV disinfectionto produce a quality effluent that is suitable for
reuse. The JCEC's proximity to residential homes means
odor and noise control are of paramount importance. Veis-
ha Water' s proven process control programs are in plate to
ensure the facility operates at optimum levels and remains

a welcome neighbor in the community. The tittle RivetWRF
is a 1 - MGD facility designed around two oxidation ditches
that provide biological nutrient removal, acid the facility is
slated for upgrade to 3 MGD.
of the three treatment plants and the large network of
pump stations. The company's approach to asset management improves system reliability and extends life expectancy,
A key element of our overall scope involves contribut-
ing to community outreach programs In the County, with

an
emphasis on
their environmental
educational
pro-
grams at the 10,000 -sf training and educational space
designed within the new JCEC. Our partnering mission

with the County for this space is to provide water and
wastewater promotion through education in a fun and
exciting environment with emphasis on educating chil-
dren regarding the bioscienceflife science industry and

its relationships to the upper Chattahoochee River ba-
sin, by teaching them about the water cycle. Also impor-
tant to Veolia Water's selection at Fulton County was a

strong commitment to an MBE /WBE program, including
mentor- protege approaches ( simPlar to those used at the
AFCWRC project). At the outset of the new wastewater

project, Veolia Water' s initial DBE program included 17 sub-
Veolia Water stabilized and improved the Fulton County
contractors and vendors, including one of our LSBE part nets for this project D. Clark Harris. The program is ad-
project by implementing computerized process controls for
ministered by a dedicated staff person to meet the ongoing
the treatment processes and a computerized maintenance
need for recruitment of qualified MBE "and WBE firms. it is
management system to monitor and manage maintenance
an active and widely recognized program.
Veolia. Water - PrcrrrsaIfur Managenient Advisory rhrvices lUPlt5p0275) DeKaih Counio C, eorg,
Cornpain Currdentiai Dade Ser ret and rmrretary In1corat ion VCs, is Water
EXPERIENCE :AND QUALIFICATIONS.
ndianapodis, Indiana - Perforrnarnce Contracting

In 2002, Scalia Water undertook what was at the time the
largest water operations partnership in the U,S, serving

1 million people in Central Indiana. The project involved
providing a dedicated O &M team that was based at the

utility's facilities and that worked under the leadership of
David Gadis; our proposed Principal for this new contract
with DeKalb County.
fire); meter replacement program; and billing and collection operations ( over 600,000 accounts). As part of our
work in it iproving the customer service operations for this
operation, Veolia Water replaced wme163 3- inch and larger water meters, representing 15% of the utility's revenue
base, within three months generating nearly $ 2 million in
additional revenues that paid for the meter change -out
1$ 144 million in meter and installation costs) in Tess than

nine months.
In August 2011, Veolia Water completed the successful

transition of the water operations to the new owner, a
City -owned regulated utility. over the course of this nine year contract, Veolia Water stopped a trend of substantial
annual customer rate increases, had achieved a cumulative $ 83.1 million in savings at contract completion in 2011,
and our annual operating posts were some $ 2 million less

than the previous management' s had been when we
started In 2002.
The Indianapolis water facilities include four surface water
treatment plants, ranging in she from 16 to 96 MGD; five

groundwater treatment plants, ranging in size frorn 2 t
24 MGD; 4,300 -inde distribution system; numerous stor-
age tanks 17 water pump stations along the distribution

system; and 12 high service pump stations at the water
treatment plants, The Indianapolis water supply sys'tem' ic

dynamic with several pressure zones. Fifteen districts arid
five sub -districts compose the water system, A district and
sub -district are part of the waterworks that is defined by

the pressures within the area and is typically isolated from
the remainder of the system by one or more pressure- reducing valves ( PRVs), bleeder valves or pump stations.
This contract also had a significant customer service corn -
ponent,_including over 300,000 customer accounts;. meter

reading (over 310,000 meters residential, commercial and
Over the course of this contract, Veolia Water greatly in-
creased the qualityof operations by simultaneously achieving ISO 9001 and 14001 certifications, making Indianapolis
the only mayor U. S, city to achieve both certifications.

Working together, Veolia Water and the City established a
set of KPb that formed the basis for the award of a portion ofourfee. Under the incentive plan, a portion of Veolia
Water's fees were paid only ifwemet specified customer

service; water quality, operations and other performance
measures, By directly linking performance to compensation, this partnership established a new model in the water
outsourcing industry. Over the nine -year life of this pioneering agreement, Veolia Water achieved betterthan 90%
of incentive payment fees.
A major portion of this contract with the City was devoted to capital improvement projects that were managed
by Veolia Water Indianapolis. We implemented this work

through a combination of in -house crews and local, pre -
qualified engineering and contractor firms. Additionally,

under our contracting practices, we kept more than $ 250
million in the metropolitan area by purchasing goods and
services locally 92 %of the time. Finally, Veolia VVaterdonated $ 5 million to local university water research programs.
si
410,
5ir 1#:
1"at.
,
Veolia Water-Propo<_a! for so anagement ad or sort' Service5 ( RFP13- 50 0275)- PeKais County Ceorpa
Company Confidential- Trade Secret and Propnetary infoTmatiai-, - Veoiia Wtter
is
Ved' a 'Water
Please see completed " Reference Release Form" on the following page.
B.
Retailed Information for Veolia Water' s Relevant Projects

Project Name/
r '
Draration
Location
City of New York,

New York Water
wfi-
Board and Depart-
ment of Environmental Protection
population served:
9 million)
Ms. Mathilde 0. McLean, Treasurer New
PPS - Operations Assistance and
York City Water Board, Department of
Operations Optimization
13 Wastewater Treatment Plants
Water Treatment Facilities
Client Representative /Reference
2011
Ongoing
71400MrIes Sewer Lines
Environmental Protection,
59- 17 Junction Boulevard, 8th Floor,
Flushing, NY77373
Telephone: 718 / 595- 4032
6,600 Miles Water Lines
Email: MMcLean @dep.nyc,gov
O & M and Capital Project Support
Above -ground Asset Management

Milwaukee,
Wisconsin
Milwaukee
Metropolitan
Sewerage District.
Population served:.
19 million)
Underground Asset Management
Milorganite Production (48, 000dtpy),.
Mr. P
. at Obenauf, Contract Compliance
Biosolids Land Application Program
Manager - Milwaukee Metropolitan

2008
3+000 dtpy ClassB)

360 -MGD Activated Sludge WWTP
250 -MGD Activated Sludge W WTP
320 -mile Collection System
Ongoing
Sewerage District, 260 West:Seeboth
Street, Milwaukee, Wl 53204
Telephone: 414/ 225 -2256

Email: pobenauf@mmsd. com
28. 5 -mile Stornewater System
500 -MG Deep -Tunnel System

19 Pump .Stations
PPS - Operations Assistance and
Operations Optimization
Pittsburgh,
117 -MGD Surface Water Plant
Pennsylvania
1, 200 miles Water Distribution Lines
Pittsburgh Water and
25 -MGD Membrane Treatment Plant
Sewer Authority
Finished Water Storage (455MG)
Population served:.
300,000)
Mr. Dan Deasy, .Chairman - Pittsburgh
Water & Sewer Authority, 1200 Penn

2012
Ongoing
Avenue, Penn Liberty Plaza 1,

Pittsburgh, PA 15222
1, 100 miles Wastewater Conveyance
Telephone: 412/ 928 -9514
Lines.to Reg. Treatment Authority
Email :ddeasy@pahouse, net
m Stormwater Facilities
Combined Sewer System
Veolia Water, rrcposal Par Mat iagen rent Adveory Sei vices( R P1350027S) neKalh Cou my,Georgia
Company Confidential ira eSecret and Proprietary lnfonnaton VeoiaWater
PROJECT EXPERIENCE
Project Name!
ES i-tr
3 r4
Locatran
to
i31" rt
.;.,,, .
Duration
Client Representative /Reference
s:
Winnipeg, Manitoba,
FPS. - Alliance Partnership Model

302 -MLD (79.8 -MGD) North End Water
Canada Water and
Pollution Control Centre
Waste Department
60- MLD( 15. 8 -MGD) South End Water
Population served:
650, 000)
32 -MLD (8. 4 -MGD) West End Water

Mr. Chris
.
Carroll, Manager of
Wastewater Services, Water and Waste

Department 2011
Ongoing
Telephone: 204/ 986 -7435
Email: ccarroll @winnipeg.ca
0 &M Delegated Management Contract

Capital Program Management
City of Buffalo,
New York
Water Board
Population served:
280,000)
Meter Reading and Billing

Customer Service (74,000 accounts)
160- MGDWater7reatment Facility
City of Winnipeg.- fl99Pacific Avenue.,

Suite 109, Winnipeg, Manitoba,. Canada
2010
Ongoing
01..McFoy, Water Board Chairperson, .

City of Buffalo,
City Hall, 65 Niagara Street, Rm 1101
Buffalo, NY 94202
785 miles Water Transmission Mains
Telephone: 716 /851 -.4333
22,120 Valves
Email: omcfoy@sa. ci.buffalo. ny.us
7, 800 Fire Hydrants:
O & M and Capital Program Support
24 -MGD Activated Sludge Big Creek

Wastewater Treatment Plant.
Fulton County,
15 -MGD MBR JCEC and Wastewater
Georgia
Treatment Plant
Department of Water
1 - MGD Oxidation Ditch Little River

Wastewater Treatment Plant
0.2 -MGD Little River Effluent Land
Resources
Population served:
200,000)
Mr, O. P. Shukla, Operations

Administrator, Department of Water
2010
Ongoing
Resources - Fulton County7472 Cochran Road, College Park, GA

30349
Telephone: 404 /245 -9699
Application System
Email opshukla @fultoncountyga:gov
30 Pump Stations' and Grinder Station

Educational /Learning Center Operations
and Management
Atlanta -Fulton
County, Georgia
County Water Re-
90 -MGD Surface Water Filtration Plant

200 -MGD Raw Water Pump Station
sources Commission
Reservoir Maintenance (400 MG and 535
Atlanta - Fulton
Population served:
MG reservoirs)
1990-
Ongoing
multiple
contract.
renewals)
Ms, Kathy Crews, General Manager,:A /F
County Water Resources. Commission;

9750 Spruill Road,
Johns Creek, CA 30022
Telephone: 678/ 942 -2790
Email: kcrews @afcwrc.com
370, 000)

Design /Build Capital Improvements
Advanced Asset Management

Water Leakage Detection Program
Indianapolis, Indiana
Customer Service with Meter:Reading
2002-
Mr. Sam Odle, Past Chairman, Board of
310,000 connections) and Billing and
2011
Waterworks, City ofIndianapolis - 3939
Board of Water
Collection (600,000 accounts)
Works
4 Surface Water Treatment Plants (96 to
Population served:
1million)
16 MOD)
contract
completed
on transition
4 Groundwater Treatment Plants (24to
to new
2 MGD)
owner)
Water Distribution System (4, 300 miles)
29 Pump Stations
7 Water Supply Well Fields

25 Finished Water Storage Tanks
VeollaVeolla WaterWater ProposalProposal forfor ManageManage rnentrnent AdvisoryAdvisory ServrServr ee(ee( RFPRFP 1Bi1Bi 500275)500275) l eKal eKa
CompanyCompany ConfidConfid ente,ente, I TradeTrade SecretSecret andand Proprietary Proprietary Imcrm,Imcrm, aonaon
VeclVecl aa WaterWater
Cacny,Cacny, GeorgiaGeorgia
PriorityWay S Drive, # 400, Indianapolis,

IN 46220
Telephone: 317/ 706- 6349
Email: samuallodle @gmail.com
RFP No. 13- 500375
Reference Release Form

List below three (3) references, including company name, address, email address, telephone
numbers and contract period who can verify your experience- and ability to perform the type of
service outlined in the ITT.
Contract Period:
Company /Client Name:

Management Assistance Services -
2012 2
- 013 (original contract)
Pittsburgh Water & Sewer Authority, Pittsburgh, PA
2013 -2015 ( renewal)
Contact Person- Name and Title:
Telephone Number (include area code):
Mr. Dan Deasy, Chairman
412/ 928 -9514
Complete Primary Address.
City.
State:
436 south Main St., Ste, 100
Pittsburgh
PA __
Zip Code:
L1 5220
Fax Number (include area code):
Email Address:
12/ 565 -3170
ddeasy @pahouse.net _ - -_ -
Contract Period: --
Conrpany /Client Name:

Operational Efficiencies Program - New York City
2011 -2012 ( Phase 1 Study)
Water Board & Department of Environmental Protection
2012. 2017 ( Phase 2 Implementation)
Contact Person - Name and Title:
Telephone Number ( include area code):
Mrs. Mathilde 0. McLean, Treasurer
718/595 -4032
City:
Complete Primary Address:
I Flushing
59 =17 Junction Blvd., 8th Floor
State:
Zip Code:
New York
11373
Email Address:
Fax Number (include area code):
MMcLean@dep.nye.gov
718/ 595 -3595
Company /Client Name
Contract Period:
Wastewater Operations Contract - Fulton County, GA
2010 - ongoing
Contact Person - Name and Title:
Telephone Number (include area code):
O. P. Shukla;_Operations Administrator, Department of
404/ 612 -0225
Water Resources
Complete Primary Address:
City:
51at
Zip Code:
7472 Cochran Road
College Park
GA
30349
Email Address:
Fax Number ( include area code):
op. shukla @fultoncountyga. gov
404/224 -5217
REFERENCE CHECK RELEASE STATEMENT
DeKalb County is authorized to contact the references provided above for the purpose of this ITBSigned:
Title:
Date:
August 12; 2013
Authorized Signature of Bidder)
Company Name:

Services, LLC
26
Company Confidential Trade Secret and Proprietary Information Veolia

.
Water
PROJECT EXPERIENCE
The key element of our approach to the management advi-
sory services project with DeKalb County and your Depart ment of Watershed Management CWM)' is our proposed
team structure our approach combinesyour management

and operations staff with leaders and technical I experts.
from Veolia Water under a highly collaborative approach

that will focus on identifying and implementing solutions.
The lead partner ffern the Veolia Waterside will be David

Gadis, an Executive Vice President with Veolia Water in
North America and our proposed project Principal. In his

current role, he leads the company' s outreach to municipal
agencies. He has worked with DeKalb County over the past
two years to help you understand the benefits of the type

of program that is the subject of this procurernent. This
Our project organization char I illustrates our concept and
involved working with you to understand your needs and
is provided on page 64 irthe Organizational Structure see
goals, providing you with examples .ofhow we are work -
tion, as requested.
ing with similar utilities in meeting these similar needs and

then providing advice as you worked yourway through the
In this section, we focus on the Key Staff, managers and
process that led to this procurement.
technical experts that Veolia Water will commit to partner
with you, and we define the specific roles .they will play in
Mr. Cards has also been Veolia Water's leader in the forma-
this project
We also outline the qualifications and experi-
tion and implementation ofour diversity and outreach pro-
ence each will bring to their specific project role and hove
this experience will benefits this partnership finally,at are
end .of this section, we provide a resumes for all of the Key
grams. These programs, as shown in the team that we are
proposing to you, have focused on providing development

opportunities for In- house staff and enhancing outreach to
Staff identified, including our proposed management team
local, minority -owned and woman -owned businesses. in-
and the technical experts that will be engaged from Veolia
deed, the team that we propose provides for CSBE involve-
Water and the key subcontractors that will be engaged to

work aspart ofourteam. Summary resumes are included
ment levels. exceeding 20 %,
in theform of a table for our Subject matter experts from

both Veolra Water and our partners These resumes docu-
ment each person's length of time practicing in the provi-
Mr Gauls is also an experienced utility manager, having

served as the President of the Indianapolis Indiana, water
operations, an O & M partnership that ranked as the largest
sion of the types of services that will be required for their
water system O & M contract in the U.S. Under that con-
proposed role and also dernonstrate their familiarity with
tract, he united union and non -union staff and MBE /WBE
the types of facilities and services to be provided to the
partners toward a common goal of enhancing the levels of
DWM "underthisproposed new partnership.
service and quality to the Indianapolis community. This resulted in a distinct set of accomplishments, where Mr. Go-
d s leadership
David Gaidis - Steering Committee

The management structurethat Veolia Water proposes for
e Held water rates steady for five years, -asreq nested
this project includes the components of the team that will
by the mayor, by permanent elimination of costs that
be responsible for managing the day -to -day work of this

project and for coordinating that work with the County and
our Steering Committee. The role of the Steer ingCommittee will be critical to establishing effective management
included:
Reduced inventory- from $1. 3 million to $750,000.

4 Stayed within 100 %of the approved capital pro gram budget.
and communication for this program. This team (as our or-
ganization chart shows) will include two key CouutyiDW M

Managers who will be pared with Veolia Water s proposed
project principals, David Gadis and Bill Hairless. They will be

the executive leadership group for the program and wl0
have overall responsibility for ensuring the program' s sue
cess by regularly reviewing progress This team will also ensure that the project leadership (from the County and Veolia Water) is informed and closely involved in driving change
and defining priorities driving change and improvement
Reduced unaccounted for water from 25% to 14 %.

Reduced staff from 513 to 384 through attrition.
e
Improved Customer Service
Achieved a customer service satisfaction rating of

92%, based on an independent survey.
from the top.
Veolia Water oo on, al for Management Atln, oryVevrcc, r@rPh50027n- DeKalb County Georgia
Ccmyairy Cori rden` Ia! - Trade

T - Seuet a A Pronnetary information- Veolia Wzter
PROJECT EXPERIENCE:
t q,
improved call- answer rate frorn 20 -30 minute
men' t Assistance approaches for their water and wastewa-
wait time to 90% of all caIIs being answered in 30
ter utilities.
seconds,
4 Reduced cal Iabandonmentfrom8% to. 04 %,
As shown in his complete resurne provided on page 42, Mr.

Gadis has almost 30 years of overall business experience,
with more than 15years of management experience in the
4 Improved collection rate from 80% to 99TVL

Improved custorner emergency response time
from 80% in one hour to] 00% in one hour.
ar
water industry. His involvement with the Indianapolis project began in 1998, working as the Director of Procurement
for Indianapolis Water Company, and he joined Veolia Water in 2002 on transition of the Indianapolis water facilities.
Improved technical processes and procedures:
Bill Hairless,_ Steering Committee

Implemented ISO 1900'& 14001 quality standards,
making Indianapolis the first major U. S, city to receive these certifications for its water operations.
Improved water pressure in the systern.
4 Delivered peak day MGD of 228 MGD; to a system

rated for 215 without upset.
Implemented a planned maintenance program.
as
Improved water quality:
The second member of the Veolia Water project princ-
pal /Steering Committee team will be our Area Manager

for projects in the State of Georgia, Bill Harless. He is an
experienced operations manager who has directed major
programs, Such as the island wide wastewater operations
for Puerto Rico and improved operation and performance
of staff gioups, and he served as the interim O & M manager

at the New Orleans, Louisiana, project (one of the largest
wastewater O & M contracts in the U. S.).
In 2010, Mr, Harless led the transition of the wastewater op-
erations in Fulton County, The core challenge of that effort

Reduced taste and odor complaints from 1, 500 per
year to less man 10
involved blending a group of 60 0 &M staff, including County Public Works staff and staff from other O & M providers,
under a common structure that provides continuity in op-
4 Exceeded primary and secondary water quality

standard requirements.
u Improved revenue by implementing a meter assessment and change -out program -
Repaired or replaced damaged or non- operative hydrants within IS days versus 4S- 60 days.
erations approach and philosophy, as well as cost savings,

Mr. Harless managed this process, which included working
to bring the new Johns Creek Environmental Campus, a 15

MGD state- of-the -art membrane bioreactor plant and a
10,000- square foot public educational facility, into full-time
operation and developing and implementing an integrated
O& M approach. He also managed the integration ofa local
MBE /W BE team into the project,
e Kept 92% of the dollars spent 1$ 250 M) in the local

economy and maintained better than 35 %MBE / W BE
participation over the nine ,year life of the contract.
Overall, as documented on his completed resume provided
on page 44, Mr Harless has almost 40 years of water acid
wastewater operations experience. This includes serving

quality, performance and cost savings goals.
as the Deputy Director for a utility management contract

for the Metro Region (San Juan and immediate area) water
Delivered a cumulative $93.1 million in cost savings

when the contact was completed in 2011, with the
water and treating over 100 MGD of wastewater. The wa-
Established cultural and workforce changes to achieve
and wastewater systems, Puerto Rico Thesesystens serve
a population of 14 million, producing 200 MGD of potable
transition of services to the new water /wastewater
ter supply system includesthree major dams and reservoirs,
utilities owner in Indianapolis.
over 200 lift and pump stations, and some 400,000 con nections (residential and commercial). In that role, he had
Following this successful engagement in Indianapolis, Mr.

Gadis -has worked asthe leader for Veolia Water' s municipal
development efforts in the North American market, includ-
ng P3 and PPS programs. This included working as part

of the Veolia Water team that has partnered with clients
such as New York City and the Pittsburgh Water & Sewer
Authority in shaping and then implementing PPS / Manage-
direct responsibility for all aspects of systems operations

and managed a staff of approximately 2, 000 employees.
Jonathan H3oisal: Program Manager
The management and coordination of the work of this pro-
gram will be under the leadership of Veolia Water' s Program Manager, Jonathan Hoisak, working in partnership for
Veolia Water Proposaaor Management Admsnry Services oFP 13- 500275) Dena c Conity; Gerrglaa
Company Conidentlal - TradeSeu Land Pnopnetacyinforre tnen- \ Arriia Water
ns,
PROJECT EXPERIENCE
the County's designated Manager for this program. Their

core task will involve driving and coordinating the entire
program off a daily basis, managing interfaces, support-
part of our dedicated management team. She joined Veo-
ing communications and individual teams, as required.
burgh. Ms( Low is part ofVeolia Waters Operational Excel-
is Water in 2012, working first as part of the PMO team at

New York City and then assuming her current role in Pitts-
This team will report to and work in cooperation with the
lence Group, an in- house team of experts, managers and
Steering Committee and will be supported bythe Program

Management Officer to the day- to- day work of this project.
Together, this Management Team will be responsible for
working in collaboration with your staff to complete the
consultants that are focused on PPS and management support contracts This team brings together expertise from
our North American operations and those in other parts
of the world to provide municipal agencies such as DeKalb
can be Implemented to improve efficiencies and entrance
County with the benefits of the management models and

best practices from some of the leading utility operations
your operations.
across the globe.
management study and develop recommendations that
Mc Hoisak, as docurnented on his resume provided on page
Prior to joining Veolia Water, Ms. Low was a Senior Con-
46, has proven experience at both operations and man -
agement levels. He recently managed a portfolio of Veolia
sultant with Red Oak Consulting She has more than seven
years of professional experience, with a strong background
Water's largest projects in the Northeast region, including

a merchant sludge jbiosalids) program. His responsibilities
in the areas of PMO, utility systems management and transactional consulting Herexperience includes value creation
included our Naugatuck, Connecticut arid Cranston, Rhode

Island, merchant projects,.which process solids from more
region. He had over than 30 communities in the Not
and operational efficiency identification studies for water
sight of five of Veolia Water' s eight largest projects in the

Northeast and managed an area wide staff of over 190 for
operations having total annual budgets of over $48 million.

Mr. Hoisak has more than 21years of overall operations and
management experience, all with Veolia Water, and he has
hands -on O & M experience from a number of wastewater

operations projects.
This includes treatment plants and
acid wastewateI treatment facilities on projects including

the Puerto Rico Aqueduct and Sewer Authority, the New
York City Department of Environmental Protection; as well
as projects for the Milwaukee Metropolitan Sewerage Disbict and the City of Indianapolis.
Ms Low has had responsibility for optimizing projects ranging between $20, 000 and $5 million, including developing
blueprints 'for managingbudgets, finance, key performance
indicators and reporting; and for ensuring that budget tar-
biosolids processing facilities of varying size and complexity in the Northeast. As a project manager, he gained con-
gets were met.
siderable experience with rigorous budgeting and forecast -
Subject Matter Experts
ing techniques, organized labor and regulatory relations,

process control, operator certification training and leading
safety programs. Mr. Hoisak also served as Veolia Water
regional safety manager for the Southeast region, when he
Undertaking the study /evaluation tasks that will be a core
part of this new partnership will require a team of technical , business and management experts that can be mo-
was based out of Montgomery, Alabama.
tiilized for specific assignments in given study area. The

model that Veolia Water has successfully applied in simi-
Recently, Mr. Hoisak transitioned internally to support
lar programs involves a designated:team of experts drawn

from the North American and international resources of
Veolia Water's PPS project delivery teams in New York and

Pittsburgh, bringing his operational expertise to these artgoing management assistance and evaluation contracts.
Mansh3 tow Program Management Officer
our firm and those firorn our local partners ( in this case, the
I.SBE. subcontractors that will be part of our team for this

project) that will be .part of our team to provide the bench
strength needed to effectively implement short -term studies as well as long -term implementation efforts.
The dedicated Program Management Officer (PMO) will be
a key part oi the management and delivery team underthis

partnership with the County_ This person will work with
the Program Manage, Deputy Program Manager and the
As our organization chart shows, we have identified three
Steering committee, providing transparency on the prog-
They are:
ress of the program to the County and theprolectteam.

Manshi Low, Veolia Water' s PMO for our highly successful
project with the Pittsburgh Water & Sewer Authority, will
transition to this role on the project with the County to be
key Subject Matter Expei its ( SME5) that are typical of the
types of professionals that we will commit to this project.
o Gerry Ludwig, a Senior Manager and Technical Expert
that is currently completing his assignment under

the PPS contract with the Pittsburgh Water & Sewer
Authority, will be the SMF for Capital Programs for this
WoIia Water, ProvcsaI for:Man agementArresory trervu er (UP 14 - SO C2" /5)- DeKaiis county, Georgia
Company Confidential - Ir adtSe et avid nmrrietary did or mat ion Veolia Water
PROJECT EXPERIENCE
partnership with DeKab County. He brings to this role
assigned to work on customer service and billing-
directly relevantexperience as part ofthe team work
related tasks. She joined Wells Water in 2012 and is
ing in Pittsburgh to address the needs of this agency's
part of our corporate team that supports municipal
over $3 billion in above ground and underground in-
frastructure. He worked Proactively with this Agency' s
O& M projects having utility billing or customer service

elements. Ms. Weiser provided leadership for Veolia
management and operations staff to address Con-
Water' s customer service work under the Pittsburgh
sent Decree obligationsoutlining a path to restore
contract. Veolia Water swiftly Implemented enhance-
the: compliance timeline. Mr. Ludwig organized the
ments at the customer service call center, slashing the

call- abandonment rate almost immediately and great-
department and created a culture of responsibility and
accountability for the success or failure of projects. He
ly reducing long hold times. She has more than 27
worked with engineering consultants and contractors
years of overall work experience focused in the areas of
to get them back on schedule, He cleared a backlog

and led the planning for a $ 150 million Capital Improve-
information management, customer service, training

andmarketing. Prior to joining Veolia Water, she spent
ment Program over the nextthree years to meet the
10years with the City of Ann Arbor, Michigan, as the
Authority's rucist critical infrastructure needs. Overall,
Manager for Customer Service. This customer service
he has more than 30 years of industry experience
organization was responsible for meter reading for
developing, capturing, implementing and successfully

delivering major infrastructure and facilities programs
some 28, 000 connections. The group also established
for government. Further, Mi. Ludwig lives in Georgia

and has been involved in supporting our work with
local clients on existing and new projects,
and Measured performance management objectives;
identified perforniance/ service gaps; led business
process redesign initiatives and budget planning and

management. In that role, Ms. Weiser managed the In-
stallation and implementation of a fixed- network AMR

Paul Noran, RE., also a Senior Manager with Veolia
system beginning in 2004 and subsequently managed
Water, will be the SME in the area of Field Operations.
associated infrastructure enhancements, as well as
He will transition to this role from his current work in
data management. These of
Milwaukee, where lie is the Conveyance ( underground
assets) and Fleet Manager. In this role, he manages
a project group of 40 engineering, operations and
led to receiving the

Too Years of Excellence Award for Advanced Metering
Excellence" by Metering International/ Spintelligent in
March 2009.
maintenance professionals that are responsible for
the O& M of nearly 350 miles of complex underground
Restrines for these staff are provided in the pages that fol-
conveyance systems for wastewater and Ater mwater.
low. Additionally, for this new project with DeKallb County,
Mr. Noran started with the project in 2008 as part
Veolia Water will leverage Our team' s full complement of
of the transition team arid then moved into a role as

one of the core managers for this operations liar hier-
follows, we profile some of the key resources that are avail-
ship which continues today as the single largest

wastewater O& M contract in the U. S. Additionally' lie
is completing work on a short-term project with the
Milwaukee Water Works author ity fora distribution
system operational efficiency assessment. This man-
agement study is similar to the work that will be required tinder this new partnership with DeKalb County
and is focused on examining the Current operations
of the distribution system, with the goal of improv-
Ing efficiencies for routine and emergency tasks. This

includes assessing operations practices, standard oper-
ating procedures and staff scheduling, and identifying

enhancements arid improvements to current practices.
Overall, Mr, Noran has almost 40 ofyears of progres-
sively responsible experience in the management of

water supply systems and in solving problems related
to engineering, construction, operation, water supply
experts for specific technical initiatives. On Table 1, which

able from Veolia Water and our subcontractor firms.
Fine Subject Matter Expertsthat Veolia Water will assign to
support this new partnership with DeKallb County will be

mobilized to the project on an as- needed basis and will con-
duct the day-today work ( including analyses, observation

and interviews) that will be required to develop the dust
ness cases for this project.
Over the course of this effort, the County can expect to see
some IS to 20 Subject Matter Experts called upon to help

in specific topic anea5, and these specialist field teams will
guide the identification and implementation of improvement Initiatives.
Finally, as shown on the "Additional Subject Matter Experts"

table in the pages that follow, our technical specialists will
span the scope of services required tinder this contract.
and wastewater collection and treatment facihtdes.
a Wendy.Welsere Veolia Water's national leader in the

area of Customer Service operations, will be the SME
Veolia Water - Pforiosa, for Managenient Advisory servere5 k- PI3 I,Mist - D( K;, b Cnunty, Georpa
ConipanyLorfidenr4- If ade SeLrel ard P opnptaryinfiff mat to - Ve0fia Water
PROJECT EXPERIENCE
type ofexperience will enable them to work with the
Subcontractors
Recognizing the need to partner with firms that bring local knowledge andunique experience in the DeKalb County
area; Veolia Water has identified a core group ofSLBE partner firms that will provide resources to and to support the
work of this project at various stages These frmsinclude:
e Corporate Environmental Risk Management (C. E. R. M:),
a DeKalb County based tSBE and MBE firm, will be the

primary subcontractor for tie initial phase ofthe (perc-
County's staff to develop and implement better overall

business and operations practices.
D. Clark Harris & Associates, Veolia Water' s current

W BEJLSBE partner under the wastewater contract
with Fulton County, is identified as another potential

subcontractor that would be available to support our
team during subsequent phases of the work in the

area of.project management and coordination. Their
ect; and we have completed, and included in this sub-
role will be to support community outreach, and
mittal, the required LSBE Exhibit B Letter of Intent for
they would also be availableto provide SME support
this firm. They will provide PMO operations support

as well as support for the evaluation of procurement
processes and practices. With offices in Atlanta, the
fire tworkswith local clients, performing services that

are focused on the delivering innovative and client
centered solutions. Their staff comprises experienced
engineers, scientists
Planners arid surveyors who serve
a client base that includes municipalities and county

governments, transportation authorities, financial
institutions, real estate organizations, contractors and
select state and federal agencies They have current

work experence with DeKalb County, which includes
assisting the County with implementing the Supplemental Environment Program requirements, This
involves the SEP requirements of its Clean Water Act

settlement in the form of a consent decree with the
U. S. Environmental Protection Agency (EPA) and the.

Georgia Environmental Protection Division ( EPD). This
work includes assisting the County with coordinating
stream clean -up efforts and educating and building

consensus with key project
o Environmental Consortium, a DeKalb County -based
LSBEfirm, is identified as
part of the subcontrac-
tor team that will be available to support the work
of this Project during subsequent phases ofthe work

scope. It is envisioned that they would provide support:
services in the area of infrastructure assessment With
offices in Stone Mountain, this film is experienced in
the areas of design /buildand construction consulting

services; providing expertise to integrate schedule and
cost controls into day to day activities to keep projects on schedule and budget. These activities include
resources forthis project. They are a certified WEE and

ISBE -MSA located in Fayetteville in DeKalb County.
The firm was founded in 1992 by DorothyC. Harris
President /CEO), They provide support services for
large public works projects, and their large contract
experience ranges to $1, 2 billion. Their services include
project arid construction management and Coat
and public relations activities, which are tailored
to the size ofthe project and the specific needs of the

client. Their-workexperience includes the areas of
water, transportation andfacilities, including work for

new projects, upgrades and expansions.
Dovetail Consulting, a certified WBE firm based in

DeKallb County, is identified as another of our potential subcontractors tosupportthe subsequent phases
of the work. This would involve providing leadership

and support in the area of public and community
relations. The firm, a woman- owned business enter-
prise, specializes in puhlic participation and has a staff

that is experienced with the design, development,
implementation and oversight of management poli-
cies, programs and procedures and dernogra phis and

socioeconomic analysis for public agencies; market
analysis; stakeholder and community engagement;
planning; alternatives development and evaluation,
operating and maintena ice cost estimation; and funding and implementation strategies Dovetail' s more
recent public outreach engagements include: developing and implementing public involvement interagency
coordination plans and communication strategies for
all phases of project development; facilitating several multi jurisdictional steering committees, project
project management, project controls; subcontractor
advisory committees and citizens advisory commit-
outreach and self-performance. Through' their prin-
tees; planning and facilitating major public events and
cipal and founder, Reginald Veasley, the company can
stakeholder conferences, establishing study mailing
draw upon expertise In project management and in
engineering and sewer infrastwcture on projects with
DeKalb County, as well as with the City of Atlanta and

Fulton County. They also clove experience in working
with other small and disadvantaged firms to enhance
and grow in the water and wastewater industry. This
lists and databases; designing and authoring project

guidebooks, newsletters, fact sheets and other public
Information materials promoting public awareness through media relations and social networking
campaigns, press releases and other publicity activi-
ties; conducting extensive stakeholder interviews
Veolia Water, Propasa for Manage me7. Advisory Se v, ts( RrP' 4 54077a) DeKalb County, Georgia
company Confidentia Trade SenetsndPr pnetaryinformalon Veolia Water
PROJECT EXPERIENCE
with business, political and community leaders; and

managing market research and data collection efforts
including surveys, telephone opinion polls and focus
groups We would also note that Dovetail Consulting

is in the process of completing the process to become
a certified LSBE with DeKalb County, and it is expected
that they would have therequired certification prior to

the anticipated start ofany role Linder this contract,
Veolia Water also understands the LSBE mandate DeKalb
County has established for this project. We have, through

our commitment to C.U.M. (see LSBE Exhibit B, Letter of
Intent), provided for an involvement level that that well
exceeds the County' s standards /goals 120% LSBE involve ment) that has been established for this project,
Our specific LSBE commoment is documented in the Ap

pendix section, which includes:
LSBE Exhibit ASchedule of LSBE Participation and
MBEJWBE Tracking Form, with a copy of the LSBE

for C, E.R. M - our proposed LSBE subcontractor.
LSBE Statement of Compliance

u
I. SBEExhibitB LetteroflntenttoPerformasaSub-
contractor or Provide Materials or Services, as signed
by Veolia Water and C: E. R. M. (our proposed LSBE subcontractor for the initial scope of services),''`
Additionally, Veralia Water has completed and included its

the Appendix the other UP-required forms, including:
o Attachment 'E Certificate of Corporate Resolution
Completed byWolia Water as the Proposer to DeKalb
County for this project.

Proposer Affidavit CompletedbyVeolia Water rasthe
Proposer to DeKalb County for this project,

These certifications document that Walla Water, and our
proposed LSBE partner for this project with DeKalb COUnty, .
will meet all of the standards that the County has defined
for this new partnership.
mn4
Veolia Water . fror.osai for M a nagenurt Au visor y5ervlc;(
Rr F 7 s 5o[ r27r) DeKa l b county ueorgia

Company Ct) nfide; tial bade SecfetandPoynatarylrrfonr stion wo awater
PROJECT EXPERIENCE
QVEOLIA
Background:
Education;
BA, Marketing/
Lcmmvnica8uns,
Southern Methodist
University (1999)
Mr. 6adis' an Executive Vice President with Venka Water North America
Operating Services, LLC ( Veolia Water), provides leadership for the firm' s
municipal development efforts in the North American market,
Hmalso
leads the company' s Peer Performance Solutions (PPS) efforts. Under the
Memberships/
PPS approach, Veolin Water works with some nf the largest water and
wastewater utilities in the U, S. to conduct detailed evaluations that lead
Affiliations:
to operational efficiencies and cost savings for their operations.
Mr,
Indianapolis Urban
Gadisix part ofVcu|ia Water PIPS teams currently working with New
League
York City and the Pittsburgh Water & Sewer Authority, and he will bring
Indianapolis Sports
the benefits nf that work experience tu the benefit of this new project.
corporation
Prior to this, Mr. Gadis was President of Veolia Water Indianapolis, the
rmsidrn\ t[ ouncU
Indiana 8" si" e`,
company that was charged with managing u water system serving
Diversity Council
almost a million people in Central Indiana. This contract, historically the

largest water system operations, maintenance and management (O& Ni
Purdue University
contract }n the UI. at the time, involved the O& M nfu water treatment,
Science Bound
storage and supply system, and customer service organization. This

St, Mary' s Child
Development Center
Big Teri Basketball

Tournament
Committee
contract also included a capital project component, and Vrn| io Water
managed and implemented nve,$ 2uunn||| ionincap|ta| vvo. kfnrthis

aging water infrastructure. Oy the completion of the contract inzol1,
with transition of the operations and facilities ioa new owner, Ycq| ia
Water had delivered a cumulative $O]. 1 million in cost savings,
American Water
Works Association
4wW)
Additionally, Mr. Gadis has managed and played a key role | nshaping
yeu| ia Water' s minority-owned ( MOE} and woman- owned ( VVB[)
business recruitment and involvement program at Indianapolis, and hc
now leads these efforts oon national basis. The project achieved ISO
Achievement in
Business Award,
L~ nterfu, i: drohiK
Soot and l4nnl certifications, marking the first time that uU.8.
municipal water system achieved this quality standard.
and Development
Mr. Gadis has almost 30 years ohoverall business experience, withmorc
Sam Jones
than 15 years of management experience in the water industry, His
Award, Indianapolis
Black Chamber of
Commerce
involvement with the Indianapolis project began in| 9y8. working asthe
Director uf Procurement for Indianapolis Water Company, and hcjoined
ycu| ia Water i"
znozon transition of the Indianapolis water facilities.
Inducted into the
Indiana Basketball
Key Experience:
Hall ofFame
m1/ zcno^ Prcsent Executive Vice President ~ Vcn1ia Water North
America Operating Services, LUC Indianapolis, Indiana

Leads the company' s sales and development program that identifies
and develops innovative utility operations solutions for major cities in

the Uh5. A key part nf this work involves leadership roles onPPS
programs with:
wNew York City, NY Leader vf the Public Outreach team for this
program with the New York City Department ofEnvironmental
Protection ( QEP). The program involves conducting anoperations
efficiency study for their water and wastewater operations, which

meets the needs of more than nine million people. This work is
being implemented in two phases, with Phase 7 ( now completed)

involving the development 0f recommendations tostreamline
vmlia Water ^
Im r Ma n a ge ni ont w visa pmnias( xp` 1
Georgia
PROJECT EXPERIENCE
QVEOLIA David L. Gadb( continued)

oSATER
workflows, boost productivity, identify efficiency opportunities and keep future rate increases
SPIe
low, Phase 2 ( now underway) involves working with the City to realize operating benefits of
potentially $lO8mii| ion-$ l38 million per year. |o addition, strategic replacement nf select large
meters could improve revenue collection by an additional $43 million per year. Together, these
benefits represent 98%~lD. 8% vf the agency' s $ l.l billion fiscal year %01Z budget, Through this
innovative partnership, New York City' s employees are working alongside our team under a joint
mauagcment/ gnvornanoestru, tore
Pittsburgh Water & Sewer Authority (PWSA), Pittsburgh, PA- Working as part of the
management team supporting this PPS contract, which began }nZ0l2, PVVSAi* a utility serving
more than 3OOOOV people in the greater Pittsburgh area. Unde~ th| s innovative partnership,
Veolia Water is providing interim executive management services and working with PWSA
managers and staff to improve the Utility' s customer service and performance levels. In the
study phase. The joint Veolia Water/ PWSA team identified improvement opportunities and
implemented utility-approved initiatives, Ea rly quick-wins involved optimizing water production
run- times at the membrane plant, which will reduce chemical costs $350, 000 annually; and
implementing enhancements at the customer service call center that slashed the cal Iabandonment rate almost immediately and greatly reduced long hold time. The implementation
phase began in June ZOl3.
io/ aov8- zn` V; President - o| ia Water Indianapolis, LL['|
mdianapm|| 4Indiana
Served as the Executive Officer for Velia Water' s operation nf the City' s water systems under a
project that was completed in 2011 with the transition of the operations and facilities to anew
owner (aCity-owned regulated utility entity). The scope of this contract, higiohua| m ranking asthe
largest water system O& M contract in the U. S., involved operating, maintaining and managing a
water treatment, storage and supply system, a customer service organization. The contract also
included a capital project component, and Veolia Water managed and implemented in excess of !
I0O million ih capital work in improve the City' s aging water infrastructure.
Served as partof thetran5ition management team responsible for managing the transfer of the
wateroperations (owned bytheCity) to a newownerand operator. The sale of the City' swater
treatmentand supplyassets, which serve almosti million people inthe region, Wa5 completed in
2010, and the transition of services was completed in August 2011. The key challenges of that
process involved maintaining the levels rf service and quality for the customers that rely nnthe
water system and providing ongoing operations, maintenance and management services as the
new owner implemented its own operations and management approach.
0 2003-2008: Vice President& Chief Operating Officer- Veolia Water Indianapolis, LLC
including field services, yhxdoction , engineerin
construction, procurement, risk management, asset management, laboratory services, health and
safety, security, ISO 9001 and 14001, as well as the company's MBE/ WBE program,
2002- 2003: Vice President of Shared Services - Veolia Water Indianapolis, ULC
Responsible for procurement, fleet, risk management, warehousing, health and safety, security
and N\ BE/ VV8Edevelopment.
zooV-z* oz: VimProsidfnt- VVaLerMatcr| a! oOm| inoited(|" d| anapn| isVYaterConopany
subsidiary) and 1998- 20oo: Director of Procurement - Indianapolis Water Company
Director of Supply Chain Management, responsible for a $ 15 million budget, $8 million in sales,
non- regulated business development and a $ 7. 5 million minority vendor program.
w; 9g5^l998: Vice President - Monroe Guaranty Insurance - Indianapolis, Indiana
gB9', gg5: Midwest Regional Manager- U5F&' G Insurance 'Company - Indianapolis, Indiana
19@4' 19& 9: Senior Claims Adjuster - USF& G Insurance Company- Indianapolis, Indiana
xmlia
Proposal for
mum* ISO nm~
b, mp", yCopoa, mnm- rmoo, n, taoo,*
UP o* nmr^ n m^^ om^ t^ Geer o
yem y* m,* ahoo- wn//aWater
mmw
PROJECT EXPERIENCE
QVEOLIA
William L. Harless
WATER
Background:
Education:
BS. Chemistry,
University
Florida
Florid
Biology, Mount
Ve
Verrnnon Nazarene
College, Mt. Vernon,

Ohio
Mr. Harless is Area Manager with Veolia Water North America Operating
Services, LLC ( Veolia Water), providing oversight, management and

support for operations: projects in the State of Georgia and other parts of
the South region. This involved overseeing the transition of wastewater

operations for Fulton County, and he also worked as part of an
international team from Veolia Water that was involved in hurricane

recovery activities for the City of New Orleans, Louisiana' s wastewater
facilities.
Memberships/
Affiliations:
Mr. Harless has almost 40 years of overall work experience, most all of
which has been spent in the water and wastewater industry. He has
Water Environment
worked with
Federation
management positions related to water and wastewater systems. Mr.
Florida water and
Harless currently manages a regional services area that includes projects
Wastewater
Operators
Veolia Water since 198o, involved in operations: and
in the states of Georgia, Louisiana, Mississippi and Florida, This includes

0 &M, design/ buildloperate ( DBO) and related projects. Prior to this, he
Association
was a Technical Support Services Manager involved with transition and

American Public
Works Association
support services for O & M, DBO and related projects for municipal and
industrial clients in the South region.
International
Desalination
Mr. Harless previously served as Deputy Director for O &M of Puerto
Association
Rico' s water and wastewater facilities. This included managing a staff of

overz,000 responsible for water treatment and supply and wastewater
collection and treatment systems throughout the island. He has also
been
involved with
wastewater
system
engineering
study
and
rehabilitation projects, including collection system maintenance;

rehabilitation and sanitary sewer evaluation studies ( SSES) and
infiltration /inflow ( 111) engineering studies. In fact; Mr. Harless has
participated in more than too 5SES and 111 projects, as well as more than
5o wastewater collection system rehabilitation projects nationwide.
Key Experience:
2oo5- Present: Area Manager - Veolia Water North America South,
LLC Crystal River, Florida
Managed the transition of go staff and operations for the Fulton
County, Georgia, wastewater operations. This project involves the
O & M ofthree wastewater treatment facilities, 30 pump stations and

a grinder station. Additionally, manages the operations and technical
support to this and other projects in the region. Ongoing
responsibility as technical support services manager for this project,

providing management oversight and support.
Manages and supports Veolia Water' s ongoing operations partnership

with the City of New Orleans, Louisiana. This system serves a
population base of over 300, 000 and includes theaa2 -MGD East Bank
pure oxygen wastewater treatment plant and the zo -MGD West Bank
trickling filter plant.
Manages and supports project work for municipal clients in the states
of Louisiana,.Mississippi, Florida,. Georgia,
Veolia Water nropcsal toi oranagementAdvsoy Services ( RFP1I- 500275) PeKalb County Ge, FFpa
ompary Conndentldl Tiadl trret and Prnprrtary Ino, mation VernaWater
pmu] scTe: pem/ EmcE
A William LHadco( cooDnueV)

MAWR
Responsible for leading project development efforts, the startup and transition of new projects
and the ongoing delivery nf service tn clients under existing contracts,
Managed the subsidiary business unitin St. Maarten, Netherland Antilles, which provided DBO
and O& M services of both small and large reverse osmosis ( RO) water plants in the region.
Managed the tans
nn serNceu for small La, mheanvvate/ and wa
ewote, operations
ncvv
private owner and operator, and DBO and startup for RO water systems and wastewater plants.
r9 9, zvm5: Regional Technical Services Manageryc0| in Water North America Suuth, LV[
Responsible for coordinating and overseeing the transition of water supply and wastewater
systems from private or public operation to contract operations, Provided technical and
management support for existing Veoha Water projects as well as for the due diligence process for
new projects and the renewal o( existing projects,
Provided technical and management supportto the current Veolia Water O& M Team at the New
Orleans' East Bank and West Bank wastewater treatment plants.
Served as on- site Manager of Veolia Water' s response team responsible for the recovery efforts
immediately following Hurricane Katrina in September and October 2005, Worked as part of the
O& M team that managed the implementation ofsome $4T million in hurricane recovery work to
restore the East Bank plant, which was devastated by hurricanes Katrina and Rita.
1997-, 9g9| Startup Director & Pricing Manager Professional Services Group, PSG ( ayeo!ia
Water predecessor)
Responsible for coordinating and overseeing activities with internal departments to ensure all new
projects completed successful transitions and conformed to company standards. Evaluated and
estimated new projects nationwide and developed cost proposals and operating plans.
995' 1g9T: Deputy Director Puerto Rico PSG
Managed the utility management contract for the Metro Region ( San Juan and immediate area)
water and wastewater systems, Puerto Rico, These systems serve a population Of 1. 4 million,
producing 200 MGD of potable water and treating over ioc, MCD of wastewater, The water
supply system included three major dams and reservoirs, over zpo lift and pump stations and
somx400. noncnnneciioos(/ csidrntia| andcnmmercia|). VVasdirmd[|y, espdn, ib| efn, a|| aspccts
of system operations and managed a staff of approximately 2, 000 employees,
19gz`` 995; Regional Manager nf Client Services PSG
Supervised and managed operations and budgeting for all projects inthe southeastern U.S. to
ensure budget and permit compliance.
1990- 1992: Project Manager Pikeville, Kentucky PSG

Managed the O& M of the City of Pikeville, Kentucky' s water and wastewater plants; water and gas
distribution; sanitary sewer, storm drains; streets and garbage collection.

Served as Project Manager for satellite operations project at Clintwood, Virginia, for a o. 5- MGD
wastewater treatment facility.

1987,, 99o' Project Manager Morristown, Tennessee PSG
Managed the O& M ofa7.5'&\ GQ activated sludge plant with anaerobic digestion.
0 1pD7, Project ManagerPigeon Forge, Tennessee PSG
Managed the O& M ufnz-xA6n tertiary treatment plant and n lift stations.
190n^1q87: Collection System Specialist ' Georgia ~ PSG
1g78^198n: Junior Engineer and Collection System Specialist Peneiryn Systems, | nc.. Florida
g70,1g78: Labor Foreman |'A. Jones Construction Company, Florida
0`
974', 9T: Labor Foreman Ken Smith Construction Company, Florida
PROJECT EXPERIENCE
LI
DVEOA
Jonathan Hoisak
WADER
Background:
Education:
Ni University of New
Haven, Connec',icut
Mr. Hoisak is a Program Manager with Veolia Water North America
Operating Services, UUZ ( Veolia Water)' s Peer Performance Solutions

PPS) implementation platform. He is part of a specialized management
Ei Chernical
and support team established to support the delivery of PPS program
Engineering, McGill
University, Canada
services to clients in North America. Under the PPS approach, Veolia
License/
Waterworks with some of the largest water and wastewater utilities in
the U. S. to conduct detailed evaluations that lead to operational

efficiencies and cost savings forchentoperations.
Certification:
Class IV Wastewater
Treatment Operator
Certification,
Connecticut
Memberships/
Affiliations:
Connecticut
Wastewater Operator
Certification Advisory
Mr. Hoisak works in leadership and support roles on currentPPS projects

and is involved in the planning for new projects. In this role, he is
responsible for aiding the management team for planning and then
delivering new projects and Initiatives.
Mr, Hoisak joined Veoha Water in 1992 and has spent his entire career
working with the firm in increasingly responsible roles. in his work, he

has a proven track record of tackling difficult, resistant and underperforming operations to achieve rapid turnaround results by assessing
system operations and implementing practical improvements using
Committee
collaborative and sustainable program approaches.
water Environment
Prior to his current role, Mr, Hoisak served as an Area Manager with
Federation
Veolia Water in the Northeast region, with responsibility formanaging -a
New England Water $
48 million annual revenue portfolio of management contracts for

several of the region' s largest projects, with specific focus on merchant
Environment
Association
biosolids and incineration operations. Before this, Mr. Hoisak worked as
an Area Manager and Project Manager with Veolia Water for several
Teaching
Experience;
treatment plants and biosolids processing facilities of varying size and

complexity in Connecticut.
Adjunct Professor,
University of
During his 21 years of experience in the water and wastewater industry,

Mr. Hoisak has gained experience with budgeting and forecasting
New Haven,
techniques, organized labor and regulatory relations, process control,
Connecticut
operator certification training and leadingsafety programs.
Strategic Management,
Key Experience:
6/ 2013- Present: Program ManagerPPS Veolia Water North

America Operating Services, U.0 Brockton, Massachusetts
works as part of a core team assigned to PPS project delivery and new
business development. This team is focused on providing oversight,
support and quality management forthis new services approach.
Work has included:
Assisted the PPS team with evaluation of the New York City
Department of Environmental Protection' s biosolids management
contracting and development of strategies for cost savings in their

35 million/ year biosolids management program.
Assisted the PPS team working with the Pittsburgh Water and
Sewer Authority (PWSA) with the evaluation of opportunities to
generate $2 million in increased utility revenues. Work involved
examining in sourcing meter services and minimization of man-
value-added tasks by PWSA' s field crews,

Veolia Water, Fropcea for Management Adv, scory Service s ( RFP I l 500275) - DeKa lb County Georgia
company confidential- Tra d eSerreot and Proprietary inform a Ion
Veolia Water
PROJECT EXPERIENCE
QVEOLIA Jonathan Mobakkvohnutd

Collaborated with executive team in the Northeast to develop performance measurement systems
for driving best practices in the municipal services group. Led implementation and
tracking/ analysis of key performance indicators and strategy- aligned initiatives.
zouo' zo1J A, eaManage/^& 4erchantONoratinns~ Vco| iaVVatermorthAnoe, icaopuratio8

Services, iL[ Bruckton, Massachusetts
Oversaw the management of Veolia Water' s merchant biosolids operations in the Northeast. This
included wastewater treatment facilities and merchant sludge processing forthe communities of
Naugatuck, Connecticut; and Cranston, Rhode Island. Additionally, managed the O& M teams for
Veolia Water' s contracts with the cities of Brockton, Fall River and Lynn, Massachusetts
wns\ n)wa>cr, water and sludge indncra1ion). Collectively, these projects reflect a$ 48million
annual portfolio, Led development of a CRM database for biosolids and septage market research.
Achieved a major financial turnaround at the Naugatuck project, developing a strategic plan to
address poor performance 9f merchant operation that was experiencing low revenue, high costs
and unreliable processes. Implementation of the plan' s market/ competitor strategies and cost-
saving initiatives led to growth nf merchant revenues by] 3%, improved capacity utilization by
4g% and reduced unplanned system downtime hy89%.
Additionally, assessed electricity and fuel usage at Naugatuck and implemented savings
program tn reduce those costs by 25% through combination nf efficiency tactics and commodity
procurement strategies; identified process bottlenecks in Naugatuck and led business case
development and implementation of a fast- payback capital investment project thatyielded a
1z% increase in merchant processing capacity; worked with plant management team \n
Brockton to identify and implement innovative chemical process controls for savingsyield of
over 30%; and provided leadership for a major re- negotiation of a contract that improved
financial performance and, more significantly, improved client relationship.
e
2oo6-2oo8 Project Manager Veolia Water North America Northeast, LLC - Naugatuck, Connecticut
Managed O& M of a 10. 3- MGD advanced secondary treatment/ BNR facilities and collection system,
0 2003- 2005 Project Manager Veolia Water North America Northeast, LLC Connecticut
Managed O& M services contract for a 15- MGD tertiary wastewater treatment/ BNR facility at
Danbury, Connecticut. Replaced underperforming manager and improved annual margin by 46%
through growth of septage revenue program and improved control of commodity costs,
Managed operations nfao.9^M6D advanced wastewater treatment plant and collection system mt
Newtown, Connecticut. Replaced manager (who was relieved due tv severe |y' da, na8edclient
relaticdn4 implementing a trust restoration effort and earning client' s letter of recommendation
for MBA candidacy.
2* vm^zoo3 Project Manager (began us Assistant PM) Vem(ia Water North America Northeast, LLC Bridgeport, [ T
Responsible for managing staff of go for O& M of two wastewater plants (30 MGD and lo MGD),
3oo miles uf sewer lines, utility billing, labor negotiations and regulatory compliance. Resolved a
very contentious labor- management situation through improved communication and trust
between parties, reduced overtime and injury rates and improved staff certification $ ski|| sets.
1996- iggg Regional Environmental, Health and Safety Manager PSG ( a predecessor company)
Responsible for managing corporate programs and OSHA/ EPA/ DOT compliance in the region.
Implemented aggressive case management to significantly reduce lost- time injuries.
1gg2" 1895 Chief Operator ~ Vco(ia Water Canada, Inc. ~ 0tta0â, Canada
Responsible for operation ofhivsolids processing facilities ata i5o`^4GD wastewater plant.
Developed and implemented improved O& M practices (staff scheduling, work checklists, SOPs).
Veolia Water
mm Man
enl Ad vaoSe icesmvrn
Ka m' tnmty, omrpa
Manshi to
LI
WATER
Background:
Education/
Ms. Low is a Program Management Officer ( PMO) with Veolia Water
Training:
M
Finance
Strategy
Strategy, 5tem5chool
Stern
North
America
Operating
Services,
LLC (
Veolia
Water)'s
Peer
performance. Solutions ( PPS) implementation platform. In this role, she
of Business, Newyork
is part of a specialized management and support team established to
University, New York,
support the delivery of PPS program services to clients in North America.
Newyork
PAS, Building
Technology, School of
Architecture,
Under the PPS approach, Veolia Water works with some of the largest
water and wastewater : utilities in
North America . to manage and
implement detailed evaluations that lead to operational efficiencies and

cost savings for client operations.
Massachusetts Institute
of Technology,
Cambridge,
Ms. Low is currently :assigned to the Veolia Water BPS team that is
working with the Pittsburgh Water& Sewer Authority (PWSA) to provide
Massachusetts
management support and operations improvements for their water and
B5, Civil Engineering
wastewater systems. She also serves asan- administrator and manager
Environmental),
Purdue University, West

Lafayette,
Indiana
of PMO support organizations for other ongoing. PPS projects: and assists
in similar efforts on new projects. This includes providing oversight,

management and technical expertise for the development of new
projects and for optimizing the utilities value chain for projects.
Registration/
Certification:
Prior to joining Veolia Water, Ms. Low was a Senior Consultant with Red
Oak Consulting, and she has more than six years of professional
Engineer -in- Training,
experience; with a strong background in the areas of utility systems
Indiana
Nei ET30302757
management and transactional consulting. Her experience includes

value creation and operational efficiency identification studies related to
Membership/
water and wastewater treatment facilities on projects with clients
Affiliation:
including the Puerto Rico Aqueduct and Sewer Authority ( PRASA), the
aooS: u.s Chinese

Consulate General
Environmental Business
New York City Department of Environmental Protection ( DEP), the

Milwaukee Metropolitan Sewerage District, and the City of Indianapolis,
Indiana.
Exchange NY
Delegate
Publications:
Innovative
Key Experience:
2012- Present: Program Management Office (PMO) Administrator -
Veolia Water North America Operating Services, LLC - Pittsburgh,

Pennsylvania
Contracting Beyond
Signing on the Dotted
Working as part of the PMO team for the Interim Executive
Line"
Management services contract with the :PWSA, which provides water
Co- author, Solid Waste
and wastewater services to more than 300,000 people in the greater
Association North
Pittsburgh area. The focus of this project is on improving customer
America, Wastecon
service and performance levels by conducting in- depth diagnostics of
Proceedings zora
current operations, developing specific recommendations for

improvement and supporting PWSA employees in implementing
initiatives aimed at reaching new performance metrics.
Provided support to the PMO office for t:he PPS contract with the New
York City DEP. The work, completed in two stages, first involved
completing operations efficiency studies for New York City's water

and wastewater operations serving over nine million people. The
operations covered under this process Include 14 wastewater plants;
together treating 1. 3 billion gallons of flow each day, and more than
6,000 miles of sewer lines. The primary scope of the program

involved reviewing all aspects of this utility' s practices to assess
potential utility -wide improvements.
Veolia Water [ Ire,pc,sal for Management Advisory Somces (RFP U 500275)
OeRa lb County, cewgia ,
company wnfidentiai ]fade Se retard Proprenary informavon- evolia Water
L6A
Manshi Low (continued)
WATER --
Worked as part of the Verolia Water PPS project development team for new contract opportunities
with the City ofSt Louis,. Missouri, for an Operational and Efficiency and Value Creation Analysis;
Veolia Water has been selected for this new program.
2011 -2012: Senior Consultant- Red Oak Consulting (ARCADIS Group) White Plains, New York
Analyzed business processes to develop a PMO Project Management Plan for Majis Industrial
Services; a Middle East provider of desalination water for industrial clients.(Sohar, Oman)..
Recommended program management tools based on 350- as5essment of Haya Water' s $ 3 billion
capital projects delivery (Muscat, Oman)Provided program management of $400 million capital improvement projects for PRASA; including
rapid: startup for critical projects to minimize potential loss of $5 million in funds.
Developed business blueprinting for various clients to manage budgets, finances, key performance
indicators ( KPIs) and reporting, including: customizing a $ 2 million: program management
information system.
Managed start-to-execution of multi -million dollar projects to be within budget and on schedule:
prioritized asset managementfor New York CityDEP' s$ 16 billion Capital Plan; and negotiated and
executed island -wide energy performance contracts and power purchase agreements to reduce
PRASA' senergy usage by 30% and $40 million in costs.
Presented financial and technical findings to senior management during: strategy: meetings.
Spearheaded a strategic voluntary bottom- up network to share best practices and bridge business
development (extracurricular). Semi -finalist in parentcompany' s global innovations competition.
Benchmarked O & M costs of the PRASA Superaqueduct System, the largestdesign- bu( ld- operate
water project in North America, to evaluate public take -back savings.
2005-2010: Consultant /Project Engineer Red Oak Consulting (ARCADIS Group) White Plains,
Newyork
Served as owner' s agent by conducting contract operations monitoring of private contract

operators, including analyzing wastewater treatment plant environmental compliance and
consumables usage.
Developed capital planningtool to prioritize energy efficiency projects forWe5tchester County,

NY, based on payback analysis and project bundling.
Developed O& M manuals for wastewater treatment plants and pump stations, including New
York City DEP' s 310- MGD Newtown Creek wastewater treatment plant.
Increased success rate of the New York State Energy Research and Development Authority
NYSERDA)' s outreach program to more than 120 representatives by initiating information -sharing
workflows onthe American Recovery and Reinvestment Act (ARRA) federal energy stimulus grants.
2003. 2005 Research Assistant /Teaching AssistantMassachusetts Institute of Technology
Cambridge, Massachusetts
Assisted faculty members in classroom instruction, conducted 'tutorials and discussion sections
and graded quizzes.
Responsible for contributing, Linder supervision, to a program of interdepartmental research.
Veolia Water Propose for Management Advrsirry Services ( P F P 13 - 500 75) - PeKaIh Count. Georgia
Company Corfiden bet Trade 5acret and F roprietary in ror Mi* uh Vec h r N tiler
PROJECT EXPERIENCE
Gerald Ludwig
Li
WATER
Background:
Education:
6S, Mechanical
and Aeronautical (
Engineering,
UniversityUniversity of
Washington
Registration /
Certification:
Mr; Ludwig is a Senior Manager with Veolia Water North America
Operating Services, LLC ( Veolia Water)' s Peer Performance Solutions

PPS) implementation platform. In this role; he is part of
specialized
management team established to support the delivery of PIPS program

services to clients in North America.
Under the PPS approach, Veolia
Water works with some of the largest water and wastewater utilities in
the U. S. to conduct detailed evaluations that lead to operational
efficiencies and cost savings for cl lent operations.
Certification,
Mr. .Ludwig is currently assigned as the Capital Programs. Leader for the
Project Management
PPS team working with the Pittsburgh Water & Sewer Authority (PWSA),
for Engineers,
NewvorkUniversity
Memberships/
Affiliations:
Design -Build Institute
providing management support and operations improvements fortheir

water and wastewater systems. He also supports other PPS projects and
new business efforts in the U. S.
Mr. Ludwig has over 30 years of industry experience that has involved
developing, capturing, implementing and successfully delivering major
Management
infrastructure and facilities programs for government and industry

through the execution of high-technology and high -value projects. His
past projects include engineering, construction management and
Association of America
operations support for water and wastewater systems, research and
of America
Construction
National Association of
development complexes, advanced manufacturing facilities, nuclear test
Clean Water Agencies
facilities, defense installations, and transportation and aviation facilities.
American Water Works

Association ( AWwa)
Mr. Ludwig has worked in leadership and management roles. requiring

management of planning, engineering, procurement and construction
task forces. He has been involved with program and construction
management, design -build and alliance contracting.
Key Experience:
2012- Present:: Senior Manager PPS Veolia Water North America
Operating Services, LLC Suwanee, Georgia

Serves as park of the project Management and Subject Matter Experts
teams that are performing PPS studies.
Currently' assigned to the PPS services contract with the PWSA, with
responsibility for efficient operation and maintenance of over $3
billion in above -and below -ground infrastructure that serves the
water and sewer conveyance needs of 300;000 customers across 54
square miles. Initial tasks involved working with the PWSA's

managers and staff to meet Consent Decree obligations to state and
county regulators. Worked to organizethe department and create a

culture of responsibility and accountability for the successor failure of
projects. Also worked with engineering consultants and contractors to
get them back on schedule. Cleared abacklog of potentially litigious

disputes, which allowed projects to move forward.
Other tasks included working on the feasibility of creating :a

stormwater authority to better assess stormwater usage and create
additional reven ue for increased levels of service. Also planned for a
i5a million Capital Improvement Program over the next three years
to meet the Authority's most critical infrastructure needs.
Veolia .Water - ProvcSaI for Management Adviory Servi ces( RFPl9S00275)
DeKalb Cot nmy, Georgia
C rmpany Conndcu2ial Trade Secret and Pronr rtaty I rfo =mat on Veohe Water:
PROJECT EXPERIENCE
VEOLIAGerald Ludwig (continued)

WATER
zoroao1z: YiocPresidentofAoet/ Nnnagenoent Veo| imm/atcrNn,thArnm, icaOpemtinA

Services, LLC' Syvvanee. Georgia ~~
Worked as part of the North American Municipal Development team with responsibility for
analyzing markets and supporting business development through the implementation of asset
management and client services, Involved in developing management strategies and providing
sales leadership to business development teams located throughout North America.

2oo] aoid: VicePreddentVVate, BusinrssG"oop[ HzMHi{|~ ut|amta, Grur8ia
Identified, positioned forund opforcdthe| urg, dandmodsfmtg| cg|oba Ibvdnes`
opportunities working as a Global Sales Director, National Consulting Sales Team Co- Director and
Programs Specialist, Developed a highly skil[ Ld/ mobile sales management team to engage early
in the sale, averaging Ed pursuits peryear with win and capture rates between 6o% and 85%,
booking over $1billion.
1999- 2003: Vice President, Municipal Infrastructure Parsons Infrastructure and Technology
Atlanta, Georgia
w Partnered with the company's local environmental consulting offices tn identify, position for and
win large programs in water, wastewater and ecosystem restoration.
Provided leadership forthe company' s selection for the $7.8 billion Comprehensive Everglades
Restoration Program for the V3. Army Corps nfEngineers.
x9pn` 99
Vice President, Construction Services Daniel, Mann, Johnson & Mendenhall
Los Angeles, California
Started as the Marketing Director and Major Programs Specialist with total business development
responsibility and was promoted to VP of Construction Services in 1995, Became Principal- mCharge nnthe| a, ges1andmvst strategic projects, with a total constructed value nf over $} billion, .
Involved in the development of the company' s construction management services, which earned
Top ' n ranking from the (
E0R)_
i99v', 9g5: Vice President, Programs Director for Advanced Technology U. S, Government
Responsible for marketing and sales for defense and government, with projects including the
29 Palms/ Miramar Relocation Project, the largest BRAC facilities design project awarded at that
time; the Peace Sun IX F- 15 Program, including programming, design and construction
management forthree Saudi military installations; and the NASA Ames On- Site Engineering
Support, the first majorfacilities management contract ever awarded to the firm.
iggo-1991: Business Development Directorfor Western Region Headquarters Sverdrup

Corporation Irvine, California
Established and directed a marketing and technical sales program to provide engineering and
construction management services for large- scale transportation, governmental, environmental
and water projects, including San Diego Clean Water Program.

1988- 199o: Manager, Aerospace, Government and Defense Programs Rust International
Irvine, California; and Birmingham, Alabama
Secured and oversaw major programs including the U, S. Air Force' s Advanced Launch System and
NASA' s Advanced Solid Rocket Motor Program.
979aq80: Project Manager Holmes and Nmnxe, Oran0e. California
Provided engineering and project management in program planning, architectural and

engineering design, procurement and construction management projects.
Project experience includes high technology and government projects such as research
laboratories, R& D complexes, office complexes, training facilities, C3( facilities, airfield facilities
and advanced manufacturing facilities.
PROJECT EXPERIENCE.
QVEOLIA
Paul F. Norant, P. E.
WATER..
Background:
Education:
Mr. Noran is a Senior Operations Manager and Technical Leader with
MS, Civil Engineering,

university of southern
r
California
a
Veolia Water North America Operating Services, tlC (Veolia Water). He

has spent much of his career engaged in managing large and complex .
operations
San Jose State
University
groups
under
major
project
engagements,
such
as
Indianapolis, Indiana where Veolia Water managed a water system;
including customer service, serving the needs of t million people; and

an operations contract that serves the
Milwaukee, Wisconsin
Registrations:
Professional Engineer
California, Illinois,
Wisconsin and
Pennsylvania
la
inactive)
Memberships/
Affiliations:
Chairman of the
Constructio n Division
wastewater and stormwater management needs ofi .i million people.
Mr. Noran has specialized expertise in implementing best management
practices for operating and managing water utilities. Prior to joining

Veolia Water; he was the manager for Consumers Water Company of
Maine,: providing .operations and capital program leadership and quality

assurance for the multi -state utility. His overall responsibilities involved
working with operating companies to identify and implement process
improvements and managing capital investments of $30 million of new
investment each year. Mr: Noran, as the company' s Vice President of
Operations, also provided leadership for environmental compliance, risk
management, improving customer satisfaction and improve existing
of the American water
infrastructure. He also worked as the Assistant Director for the Hialeah
Works Association
Water and sewer Department, Florida, responsible for managing water

and wastewater operations and developing a customer service program.
AWWA)- 1995X999
Chair of Strategic
Planning
far the Technical and
Mr, Noran currently leads operations support projects in Milwaukee,

including a Distribution Operational Efficiency Assessment for the
Educational Council of
Milwaukee Water Works, as well as ongoing work as manager for the
theAWWA-
underground assets ( sewers and stormwater) under the long -term
1998 -1999
agreement with the Milwaukee Metropolitan Sewerage District (MMSD).
AmericanSociety of
The MMSD contract is the largest ongoing wastewater operations,
Civil Engineers
maintenance and management ( O & M) contract in the U. S.
Participant,
Mr. Noran has almost 40 of years of experience in the management of
US, Environmental
WrkSSession to
Work
water supply systems and in solving problems related to engineering,

construction, operation, water supply and wastewater collection and
increase collaboration
treatment facilities.
Protection
and advance asset
management by water
and wastewater
utilities ( invited
represented
represented a global
perspective on asset
management)
Key Experience:
a
2oo8- Present: Conveyance ( underground assets) and Fleet Manager-
Veolia WaterMilwaukee , ltC - Milwaukee, Wisconsin
Completing stand -alone: project forthe Milwaukee Water Works to

evaluate distribution system operations, with the goal of improving
efficiencies for routine and emergency tasks. This includes operations
practices, standard operating procedures and staff scheduling
e Manages a, project group Of am engineering and operations and

maintenance professionals that are responsible for the O &M of more
than 400 miles of complex underground conveyance systems for
wastewater and stormwater. Also manages fleet operations,
including vehicles and boats, that support the wastewater services.

t .
Veolia Water- Proposal for MauagenrentAdvisory SAwces( RFri35002 75) DeK, lb County Georgia
Gornrany" ontdentai- - Tade>
cretan
Veolia Water
F. Noran, P. E. >
v|
WAI ER
Worked as part nfthkademhip1Kamfo,\ hrtendtinoofope/ adon4tonsiUnningdhccnU tk/n

system and dn, mvvv1croperations for this project with the W1MSD. Project involves operating and
managing the wastewater collection, treatment and brosolids management facilities serving the
greater Milwaukee area, Operations include a 4n- square- mile service area with a 320- Mile system
of collection sewers and a 28. 5- mile system of interceptor and main sewers, conveying wastewater
tw two treatment facilities that typically treat more than zoo million gallons nf wastewater each
day, with a combined peak capacity of 630 million gallons. The MMSD contract also includes
operation of a 5oo million gallon deep tunnel system to help control wet-weather overflows, and
production management of Milorgari the MMSD' s nationally branded and marketed biosolids
fertilizer product created * tMi Jones Island wastewater facility.
2oo6-2007 Senior Project Manager and Collection and Distribution Systems Specialist
Brockton, Massachusetts - Veolia Water North America - Northeast, LLC
Provided technical leadership and support for water supply and wastewater collection and
treatment projects as part of the Veolia Water team in the Northeast and served as Veolia Water' s
Technical Leader nationally for collection and distribution system projects.

Involved with project support, technical assistance and research and development activities
related to solving problems in engineering, construction, operation, water supply and wastewater
collection and treatment facilities.
zooz-zun5 Collection and Distribution Systems Specialist, Capital Project ManagenocntGrmup

Veo{|m Water North America Operating Services, LLC
Involved with project support, technical assistance and research and development activities
related to solving problems in engineering, construction, operation, water supply and wastewater
collection and treatment facilities in the U. S. and Canada.
m2ono' znn2 Technical Manager Yco| ia Water North America Operating Sr, vice4LL[ .
Involved in developing products that will enable our firm to gain the advantage in competing for
new operating contracts and in recommending process changes to improve operations,
performance and customer satisfaction.
Worked as part of the due diligence, technical, transition and startupteams forthe 2o-year, $1. 5
billion contract with the City of Indianapolis, Indiana. This project included all O& M and customer
service facets of the City' s waterworks system, which serves nearly i million people. This system
was managed and operated by Veolia Water under a long-term O& M agreement,
97B^Y599 Vice President Consumers Water Company - Maine

Provided overall leadership and quality assurance for the multi- state utility, including all aspects of
utility engineering and operations, with em ph asis on majorcapita I projects, including
infrastructure renewal and replacement.
Overall responsibilities included working with operating companies to identify and implement
process improvements and managing capital investments Of $30 million of new investment each
year. Led company' s initiatives in the areas of environmental compliance, risk management and
protection of shareholders investments.
Directed engineering and construction for all major projects. Developed recommendations for
capital investment to deliver shareholder earnings, improve customer satisfaction, improve the
existing infrastructure and grow the business. Identified and developed strategic alliances to
enhance growth,
1973- 1979 Assistant Director Hialeah Water and Sewer Department, Hialeah, Florida
Responsible for planning and managing water and wastewater operations, including a staff of
more than /, 5, Provided mission, vision and direction tu employees, and also developed a
successful customer quality service program.
vo" n"
Dena mumntxGeo, gio
Company Confidential - Trade Secret and Proprietary informaii1ot, - Vn(i vfp' f
v&
PROJECT EXPERIENCE
Wendy L. Weiser
Ll
WATER
Background:
Education:
MA, Communications,
Eastern.Michigan
Ms. Weiser is the Director of Customer Service for Veolia Water North
America. Operating Services;. LLC ( Veolia Water),
University (1985)
in her current role Ms. Weiser is part of the corporate team that supports
BS, Psychology and
municipal PeerP erformance

"
-Solutions ( PPS) and operations contracts in
Communication;
North America.
Eastern Michigan
University (1984)
Ms, Weiser has over 27 years of overall work experience focused in the
areas of information management, customer service, training and
Professional
Development:
marketing. She transitioned Veolia Water from a role in managing the

customerservice operations for the Cityof Ann Arbor, Michigan,
Board Member, .
Water Meter Summit
Key Experience:
2013 Advisory Board
aotz- Present: Director of Customer Service- Veolia Water North
Member, American
America Operating Services, LLC Brighton; Michigan
Water Works
Provided customer service transformation project leadership for
Association (AWWA)
Veolia Water in Buffalo; New York; and Pittsburgh, Pennsylvania.
Managing Projects
At Buffalo, Veolia Water has implemented new customer service
Certificate Program,
phone /information systems and customerservice cultural change.
George Washington
At Pittsburgh, Veolia Water implemented enhancements at the
University,
customer service call center that slashed the call- abandonment rate
School of Business and
almost immediately and greatly reduced long hold times,
Public Management
Responsible for leading Veolia Water' s customer service function and

for establishing and transitioning customer service departmentsat
newly acquired projects and for troubleshooting customer servicerelated issues. Involved in evaluating, recommending and facilitating
Human Resources
Generalist Certificate
Program, Society for

Human Resource
Management
optimization and improvement measures in the customer service

functions of Veolia Water projects.
Certifications:
Certified Trainer,
Quality ServiceSkills,
Achieve Global
formerlyLeaming
International)
2003 -2012: Customer Service Manager City of Ann Arbor, Michigan

o
Designed and implemented aplan to consolidate individualsupport.
personnel handling inbound calls and face -to -face customer

transactions for multiple Public Service and Financial work units ;into a
single Customer Service Center offering a " one- stop- shop" approach.
Quality Service Skills,
The customer service organization was responsible for meter reading

for somez8; 000 connections in the City of Ann Arbor. The group also
Achieve Global
established and measured performance management objectives;
Certified Trainer;
formerly Learning
International)
Certified Course
Manager, Criterion
Referenced Instruction,
Center for Effective

Performance
Multiple Certified
Trainer Programs
identified performance /service gaps; led business process redesign
initiatives and budget planning and management.

Managedthe installation and implementation of an automated meter
readin g( AMR) system be innin in 2004 and subsequently managed

associated infrastructure enhancements as well as data management.
These efforts led to receivingthe "Ten Years of Excellence Award for

Advanced Metering Excellence" by Metering international/
Spintelligent in March 2009,
Oversaw, directed and managed the day -to -day operations of the
Contact Center/ Billing and Collections area. Ensured compliance with
policies and procedures necessary to support the operation.
Veolia Water
nm0osaItor. lean age ment Ad+ isoiy5ervees( R, F P? r00275)
Do Kalb Coma Georgia
Company Confidential -] Fade Seu0 an i rro0riitary Ireormatlon- Verdi ia Water
PROJECT EXPERIENCE
VLIA
Wendy L. Welser (continued)
WATER __...__...._....
Developed, implemented and administered a customer service plan using strategic and
measurable .goals, with responsibility for conducting the performance management process,
identifyi rig t rai n i ng and development needs and establishing performance standards for the
customer service division.
Managed organizational structure team member selection, salary administration, careerplaIn ning
and budget management.
2002- Pre5ent: Adjunct Faculty Cleary University - Ann Arbor /Howell; Michigan
Instructed Event and Meeting curriculum courses, including Interpersonal Psychology & Teams in
Business, Management Communication Technology, Research Methods and Technical Writing
Skills for Managers, and Business Communications and Technical Writing.
2002. 2003: Call Center Operations Expert/ Client Services Manager (Independent Contractor) Banks & Dean Mequon; Wisconsin
Provided the tools and processes to enable call centers to predict and improve employee
performance and retention.
Assisted clients in identifying the right people to hire quickly and accurately, increasing
productivity, reducing expenses, enhancing the customer experience, reducing agent turnover and
improving retention of quality agents. Identified client process gaps, recommended solutions,
implemented change models and trained clients for sustained performance.
1988 -2002; Global Crossing (formerly Frontier & Allnet) - Southfield, Michigan
Worked in progressive roles, including Global Customer Service /Service.Assurance Director, Sales
Training :&.Development Manager, Training & Development Manager, Training and Development
Senior Manager, Corporate Training and Development.
Responsible for call centers in Billings, Montana; Green Bay, Wisconsin, Sacramento; California ;
Seattle, Washington; :and calling card operator services, .inbound sales support desk, and customer
account maintenance groups in Detroit, Michigan. Managed $ 15M annual operating budget.
Directed seven managers, with several hundred call center agents and associated support staff.
Integrated diverse service center operations in London, England; Montreal, Canada; and Billings.
Focused on integrating the policies, procedures, technologies and day -to -day operations of diverse
centers into a common set of SOPS, as well as monitoring the quality of transactions with
customers and analyzing call center /operation performance results for positive service impacting
improvement opportunities. Managed development and implementation of multi- lingual,
technical support center and projects to outsource support of non -strategic customer segments.
Led the team in developing new -hire training programs for entry -level queues, as well as
developing the training to move consultants into advanced -level support queues. Also used
performance data and observations to identify service performance gaps and address with either
additional coaching ortraining opportunities. Developed and implemented performance and
quality improvement programs and formal call center career path program. Managed training
development and delivery for new hire, advanced sales and advanced customer service personnel.
Developed, implemented and managed full call recording systems, quality monitoring standards,
service skills gap analysis, CSAT /ESAT survey processes, reward and recognition programs,
streamlined intra-company communications with the centers; product management liaison
functions, business process development and documentation, and inbound sales support.
1985 -1988: Automated Business Systems and Services ( ABSS), East Detroit /East Pointe; Michigan
Worked in progressive roles including Corporate Training Director, Marketing and Training
Services, Training Coordinator and Lead Trainer. Responsible for marketing and sales of computer
training to the federal government and private sector. Involved in thepreparation of proposals in
response to public- and private -sector Requests for Proposals:
do
Veutia Water, Proposal foi Management Advisory Sery sea ( 4FV 13 S0027,
DrKa!b Lcunty Geurgia
company Confidential Trade4ecreI and Proprietary Info rmation Veo1] VJatr' r
PROJECT EXPERIENCE
Name /Title/
Education/
Company
Licenses
KeyExpexience
20 years of engineering and management experience,

including more than seven years working in Georgia
Atlanta) on major infrastructure programs
Frank Hellman
Program
Manager
D. CiarkHarris
LSBE -MS A)
Organizational
Assessment and
Training Support
BS, Civil
Program Manager forthe design and construction

management of new libraries in the Atlanta - Fulton public
Engineering
Library System as part of the $167 million bond Capital

Improvement. Program
Worked as part of the process improvement team for

General Electricto upgrade business processes and cost
efficiencies on awide range of projects
Graduate,
Engineering
23 years experience in program management /project
Program,
controls & public outreach
Spelman College
Community Relations Coordinator and Educational Center
Community
Graduate,
Managerfor Veolia Water wastewaterO& M contract,
Outreach Support
Lawrence
Fulton County
Technological
Coordinated / implemented Public Information for a $ 1. 2.
Cheryl McClellan
Community
OutreachOutreach Manager
D. Clarkk Ha
Harris
MignonMignon Allen
Founder
Publicand
Dovetail
mum
Community
Engineering
Relations
WEE certified,
LSBE-.pending)
University
billion Capital Improvement Program that included 119
Schoolof
Architecture
water /wastewater projects
MBA, Emory
16 years of experience in developing and implementing

public involvement, strategic transit plans and safety and
University
security plans
BA, Political
Established Dovetail in 2002 asafirm specializing in public.
Science
involvement and environmental justice outreach, .media
ACEC Leadership
relations, market research and analysis, transit planning,
Program
safety and security
Leadership APTA
Managedmajoroutreachandcommunityrelations.
Graduate
programs for key projects and programs for Gwinnett

County, Henry' County and the City ofAtlanta, among others
Class IV,
Wastewater
DennyTulenson
Dennyevdent
Vice
Development
Process Analysis
and Alternatives
Development
Manager
Operator
Certification
Six Sigma / Leah
Green Belt
and Black Belt
Veolia Water
Certification
39+ years of operations and management experience
for municipal water and wastewater facilitiesworking

collaboratively with O& M staff and owners
Project leader for PPS projects with New York City,

Pittsburgh, Winnipeg and for a new project with DC
Water including PMO and SME project roles
Worked as Assistant Superintendent for municipal
wastewater operations at Lake County Department of

Utilities, Ohio managed a staff of 50
27 +years of experience in all aspects of staffing, labor
Britt Griffin
relations and benefits
Human Resources
BS,
Inclusion,
Works as management expert and support resource for PPS
Diversity &
Human Resources
Management,
projects, with ongoing involvement in supporting diversity
Innovation
and
Indiana
and MBE / WBE: participation
Director
Diversity
Wesleyan
Served as the Human Resources Manager for Veolia Water's
University
water system operations contract with Indianapolis,
Municipal
Development
Veolia Water
Indiana managing staffing and labor relations and

providing support for ISO certification
Veolia Water Pio ua far Management Adwsori Service,. (UP ii-500275'
DeKaIb Cc, Unty Ceorp
onpany!' nnfidtntial Trade Secret and riourietary Informa4on - -Ve Iia Water
PROJECT EXPERIENCE
Education/
Name/ Title/
Key Experience
Licenses
20+ years experience in project management, engineering
Reginald Veasley
and sewer infrastructure projects
President and
Founder
Infrastructure
BA, Finance and
Experience working with City of Atlanta, DeKalb County and
Environmental
Assessment
Marketing
Fulton County
Rehabbed over 100, 000 linear feet of sanitary sewer pipe in
DeKalb County
Consortium
LSBE- MSA)
18+ years of human resources experience and labor relations

Mike Schrock
MBA,
Labor Relations
Management
Labor Relations '
Manager
North America
University of
Rhode Island
Veolia Water
experience, including 12 years supporting Veolia Water

operations in North America
PPS support resources for NewYork City, Pittsburgh and

Winnipeg
Manages labor relations, delegated management of
Buffalo' s water operations
Joey Tolbert
Financial Manager
Financial Analysis
andand ManagementManagement
.
.
Municipal
MS,MS,
14years working with Veolia Water and 12 years working as
Management
a City Manager and Finance Director
Information
Interim Financial Manager for the Pittsburgh Water &
Systems
Sewer Authority. under Veolia Water' s management services
CertifiedCertified IllinoisIllinois
contract
Municipal Municipal
Work as part of PPS development and support for
Treasurer
management services
11+11+ yearsyears ofof experienceexperience inin customer customer serviceservice andand municipalmunicipal
KathrynKathryn WillisWillis
operations operations
Billing,Billing, InformationInformation
SystemsSystems andand
CustomerCustomer ServiceService
CustomerCustomer ServiceService
ManagesManages bil ingbil ing andand customercustomer servicesservices operationsoperations forfor largelarge
MA,MA, Archeology,Archeology,
UniversityUniversity ofof
waterwater andand wastewaterwastewater operationsoperations partnershippartnership withwith CityCity ofof
TexasTexas
NewNew London,London, ConnecticutConnecticut
Manager`Manager`
ProvidedProvided customer customer serviceservice supportsupport forfor BuffaloBuffalo

(
( delegated delegated
NewNew London,London, CTCT
management)management) andand NewNew YorkYork CityCity andand PittsburghPittsburgh PPSPPS
projectsprojects
BA, Indiana
Matt Demo
Communications
P ublicand
Community
Director
Relations
Veolia Water
University
Writing Program
Graduate,
SecondSecond City,City,
Chicago, flil nos
1111 yearsyears ofof communicationscommunications andand publicpublic outreachoutreach experienceexperience
Works as part of the Veolia Water team supporting ongoing

municipal water and wastewater operations in North
America
Communications support person for ongoing FPS projects
16+ years of experience working with Veolia Water and
Ed pins
Viesident
Procurement and
Procurement
Sourcing Support
ce
Veolia Water
BS,
predecessors
Management;
M
Served as the procurement and MBE/ WBE manager for
Indiana
Indianapolis Water
Wesleyan
Procurement specialist for PPS projects with New York City,

Winnipeg, Pittsburgh, DC Water and new project with Los
University
Angeles DWP
VeoliaVeolia Water,Water,
ProposalProposal II ww ManageManage menmen tt AdAd vivi soso iySeriySer vicesvices
ComparcyComparcy ConfideConfide ntial-ntial- TradeTrade Se,Se, petpet andand Prupnetarylvfcrrnafion Prupnetarylvfcrrnafion

- vvokavvoka WaterWater
zmmm
Key Experience
Licenses
John Herron
27years of construction and management experience, with
Regional
extensive municipal capital program experience
BS, Geology
Director for
Capital Projects
Licensed
Manages a regional capital program and operations group
Capital Program
and Program
Construction
that serves more than 30 municipal and industrial clients in
Management -
Support
Contractor: CA,
the West region
AZ, NM and OR
Works as part of the support team for the Winnipeg PPS
West
Veolia Water
contract
Masters of
Infrastructure
12 years of experience with capital projects/ programs in the
Management,
U. S, and globally
Australian
Works as part of the developmentand management
National
support team for the ongoing FPS partnership with
Andy Rouse
Structuring
Capital Projects
University
Pittsburgh
Director- -
and Program
Bachelor of
Worked as part of capital program implementation team
Municipal
Support
Engineering
for water and wastewater projects in Australia and New
Electrical)
Veolia Water
Zea land ind cried large- scale, 15- year contract, for the City
Chartered
of Adelaide' s water:and wastewater systems
Professional
Working as the development leader for new PPS programs
Engineer,
with Fort Worth, Texas, and Los Angeles, California
Australia
Masters Degree,
Julien Grimaud
Chemical
Technical Leader
Engineering
for Carbon
Footprint Studies
and Research and
Qualified in
Sustainability
use of Bilan
Carbonea`
Learderfor Veddlia Water' s carbon footprint studies related to
water and wastewater operations in North America
Part of the sustainability assessment and support team for

the Milwaukee wastewater operations project
Works as part of the support team for FPS projects in North
Development
carbon
North America
footprint
Veolia Water
America
assessment tool)
30+ year5 of environmental experience in both the public

and private sectors
Edwin Pifierc,
MS, Geology,
Chief Sustainability
Officer North
Sustainability
Texas A& M
University
America
Jim Galipeau
Asset
Management
Management-
Leader-
Above- ground
North America
and Underground
Veolia Water
Served as Deputy Federal Environment Executive for

the White House (George Bush), advancing government
environmental stewardship initiatives
Veolia Water
Asset
Provides leadership for Veolia Water' s operations in North

America in sustainability and environmental protection
Grade 7C,
24+ years of wastewater operations and management
Wastewater
experience
Treatment Plant
Provides leadership for Veolia Water' s asset management
Operator, MA
programs in support of projects and operation in North
Grade 2
America
Collection
Established and managed Veolia Water' s underground asset
System Operator
management (UGAM) group in the Northeastern U. S.
- - pnoposapnoposa formaforma rara genlentAdvaorygenlentAdvaory Ser,Ser, oce,oce, 1R611131R61113 5027;
5027; DeKaDeKa IeCounlVIeCounl
, V, Geo-Geo- gogo
CompanyCompany COnfdertial
COnfdertial TFadtTFadt SeaetSeaet andand PfPf or,or, fifi etaeta ryry(,)'(,)' O'O' mm it,it, oror
00
PROJECT EXPERIENCE
r, r
Name/ Title/
Company
p.Y.
r; A
n irz' '
Education!
v- --------- .
BE, Civil.
Jon Mongie.
Key Experience
Licenses
19 + years of wastewater and UGAM program management

experience.
UGAM Program
Underground
Leader
Asset
East Region
Management
Veolia Water
Eng meenngand
MBA
NA
ondition
MACP Condition
nditi
Assessment
Provides leadership for UGAM programs at Veolia Water

operations
Served as part of the support team forthe New York :City

and Pittsburgh PPS projects; in the area of UGAM and
capital programs
BS, Civil &

Ed Biskis, P. E.
Environmental
Network Technical
Manager-
Asset
Technical Direction
Management
Group
Engineering
Registered
ed
and MI
Animesh Irkulla
suppertingoperatiansprojects
28 +years ofengineering arid project management

experience.
Professional
Engineer IN
Veolia Water
Part of Veolia Water North American Technical Direction
Group, in - house team of technical and management experts
Part of the PPS su
m
ortteasforNewYorkand Pittsburgh,
h,
and providing leadershipfor new :contractwith the :Los

Angeles DWP
MS,
10 + years of engineering and capital program management
Environmental
experience
UGAM Program
Underground
Engineering,
Provides leadership for Veolia Waters UGAM team in the
Leader
Asset
Purdue
Western U. S.
West Region
Management
University
Served as project leader for a water management study for
BS, Civil
the City of San Francisco and capital program for the City of
Engineering
Sacramento
Veolia Water
Marvin Gnagy,.P.E.
Municipal ) ater
manaManager
WaterOperations
DeKalb
County)
33+ years of engineering, operations and management in
Professional
Water (the water agency for the Washington DC. area; and
providing support for new contract with the Los Angeles
OH
DWP
MBA,
21+ years of engineering and management experience
Technology
Established and manages C. E. R. M., which provides project
Program
Management
and business management, as well as engineering support
Management
BS, Industrial.
services:
and Procurement
Engineering
Technology
with DeKalb County
Evaluation
Registered
Project Director, Metropolitan North Georgia Water
Environmental
Planning District, watershed management plan

development, 16 Atlanta counties and six water basins
RiskRisk Management
supporting operations projects
Supply Operator,
Edwards
Environmental
Engineering
Registered
Engineer, OH
Veolia Water
Corporate
Group, in -house team oftechnical and management experts
Class IV Water
talDirection
Managing Partner
Part of Veolia Water North American Technical Direction.
Environmental
water supply
Part of the FPS supportteams for new contrite with DC
Group
AlAl Edwards
ds
BE, Chemical &
Office Support
Manager
Project Director for Supplemental Environment .Program
Veolia Water, Proposal for Management Advisory Servres( RP 13 500275) DeKalb Court Georgia
Company Confide ntial Trade Secret and Proprietary Informat ion - - Veu aV s. er
PROJECT EXPERIENCE
NamelTitlet
4+ pt'r
Company
Education/
Bey Experience
Licenses
Stephen King, P. E.
BS, Civil
Senior. Project:
Engineering,
manager
Manager
Professional
Municipal drainage and stormwater management work in
Engineer in GA,
NCandVA
Atlanta area
Business
Processes
Project:
Corporate.
Environmental
Risk Management
Engineering and.
Management
LSBE DeKalb
Professional
County)
20 +years experience working as an engineer and project
Worked with the DeKalb County DWMon the development

of the South River Action Plan, and with the DeKalbCounty
DPW on a Feasibility Study for the implementation of Storm
Water User Fees in DeKalb County.
Group, in- house team of technical and management experts
Ken Moore
B5, Business
MeterMeter Manager
Direction
Metering
Admini
Adrnusineation
Economics
Group
Veolia Water

35+ years of water operationssand management experience
and manages Veolia Water North American meter testing

facility, Houston, Texas
Works as part of PPS support team for New York City and
Pittsburgh
Antho
Anthony
an, P. E.
Meter
Meter Manager-
Doer
Metering.
Gro u p
Veolia Water
Civil
Engineering,.
Universityof
Group, in -house team of technical and management experts

35 + years of engineering experience, water supply and
Wisconsin
Registered
sewer systems
Professional
Works as part of FPS supportteam for :NewYork City and
Engineer, WI
Pittsburgh
Grade 4;
Collections
Ryan3ohnson
System
Above- ground
Maintenance
Asset Manager-
Asset
Operator,
72+ years of operation and capital project experience, water
Technical Direction
Management
California: WEA
and wastewater
Group
Veolia Water
Grade 2,
Servesasthe leader for the implementation and support
Wastewater
of asset management program at Veolia Water municipal
Treatment
water and wastewater operations
Operator, CA
Kip Edgley
Washington
SCADA and
State Electrical
Group, in- house team of technical and management e

: xperts
Administrator
Automation
Systems
and Electrical
Specialistand
Automation and
Journeyman
40years experience in water and wastewater treatment

facilities maintenance; automation design and
Manager-
GIS
Systems
Oregon Electrical
implementation, and SCADA/ PLC programming
Technical Direction
Supervisor
Provides support for SCADA system installation,
Group
Colorado Master
troubleshooting, training and management for Veolia Water
Veolia Water
Electrician
operations in North America
Veolia Water, PRoposai for Man agement Ad visor yScrs( PslprP13-500275)
reKa lb County, Oeorgpla
Company o ttoent9a! Trade aeriret a rd F oprtetary Morin atron Vella Voter
PROJECT EXPERIENCE
Educationf
Name/ Title/
Key Experience
Licenses
icenses
Jonathan Hale
BS, Computer
information
Science
Technologies
MS, Project
and Network
Operations
IT and Networks
Management
Project
Manager - North
Management
America
Professional
PMP)
Veolia Water
Mining
Engineering
Technology
Graduate)
Carol Symes
Certified
Structuring
Wastewater
Director
Operations
Veolla Water
Engineering
Technologist
Class IV
Wastewater
Treatment Plant
Manages IT applications and networks far Veolia Water

operations and projects
Works as a key IT support expert for PPS projects in North

America
20+ years in IT management, system design and operations
Technology Consultant/ Business Analyst for Milwaukee

County Government
26+ years of operations experience for municipal water and

wastewater faci lities working collaboratively with O& M
staff and facility owners

Technical expert on PPS projects for Pittsburgh and
Winnipeg, including PMO and SME project roles
Provides leadership and management for project

development and cost estimating on PPS and operationsrelated projects
Operator
MS,
K. C.
Upendrakumar,
P. E., BC EE
Engineering
Wastewater
Manager -
Engineering
Technical Direction
Group
Veolia Water
Engineering
BE, Civil
22+ years of engineering experience and wastewater
Engineering
process design
Registered
Engineering support manager for capital projects and
Professional
operations atthe Milwaukee O& M project
Engineer, IN and
Providing supportfor PPS projects for New York City,
WI
Winnipeg and Pittsburgh
AS, Regulatory
Compliance
Allison Brigitzer,
Environmental
Administration
16+ years of safety and compliance program management,
staff training and procedures development, documentation

and management
CSP
Certificate
Health & Safety
Safety and
Specialist -
Compliance
North America
Industrial
Hygiene
Management
Veolia Water
Certified Safety
Part of the safety and compliance leadership team for Veolia

Water' s projects and operations in North America
Worked as part of the teard that implemented the Balanced
Scorecard approach for tracking performance across

business functions and operations projects
Professional
Environmental
Policy &
12+ yearsof safety acid compliance program management,
Management,
staff training and procedures development, documentation
Jeremiah
American
and management
Danielson
Military
Part of the safety and compliance leadership team for Veolia

Water' s projects and operations in North America, leading
safety programs in West region
Health & Safety

Manager West
Veolia Water
Safety and
Compliance
University
Certified
Supervisor,
Served as corporate safety and compliance manager for

large industrial clients, providing policy development,
Occupational
training, compliance, tracking and reporting
Training
Safety & Health
Veolia Water, Prop os8! I or Ma nagefrErrAdwsoryServne ( UP13 -5n( 75 DeK a @Courrly, Georola
ConiparryConfidenPal - Trade Secnct and Proprietary InfoirratiorVeda Water
Veolla VERter
Your RFP asked i 'fvve are aDeKalb County firm, VeoliaWa-
ter North America Operating "Services, LLC, Veolia Water

the proposer), is not a DeKalb County firm; however, our
fin m is an authorized services provider in the State of Geor-
gia (a copy of our Certificate of Existence from the State of

Georgia is included in the Appendix).
In North America, Veolia Water is a limited liability com-
parry iLLC) under the laws of the State of Delaware, and a

copy of our business license from that State is provided In
the Appendix.
Veolia Water' s
ultimate parent
Veolia Water maintains offices in Georgia through our local
company, Veolia
operations company, Veolia Water North America South,
Environnement,
LLC, which is also an authorized services provider in the
recognized rev-
State ( see Certificate of Existence from the State of Geor-
enues in 2O12 of
over $ 38: 8 billion..
gia, which is included in ' lie Appendix).
Our company has a local business office in the City of Roswell and operations project office in the CityofJohn Creek
of the O & M services approach in t= rance 1353. Today, our
business licenses / tax certificates for these offices are pro -
global parent serves the water and wastewater needs of
videdin the Appendix). in the State of Georgia, through our
more than 170 million people including many of the larg-
water operations with the Atlanta /Fulton County Water
est cities and utilities in world ' these services are provided
Resources Commission and wastewater operations con -
by 89,0001- staff through; offices and operations income 69
tract with Fulton County, our firm has almost 30 years of
countries, with revenues of more than $1S. 9 billion during
experience working in the region.
2012.
Veolia Water in North America remains a leader in the mu-
nicipal services market in the U.S., maintaining a better

than 35% market share over the past five years, with 2012
revenues of over $ 605 million.
Our performance reflects
Veolia Water' s ultimate parent. Veolia Cnvironnernent, is

a global leader in the environmental field. with 220,000
employees and recognized revenues in 2012 of over $ 38,8
billion, and the company is traded on the New York Stock
stability in a challenging market over the past five years
Exchange.
and represents the delivery of services to clients in the CIS.

under a variety of P3 and PPS project models.
With a strong local presence backed by the expertise, ex-
Further, our firm's operations in North America are among

those of our global company, Veolra Eau Compagno Generaledes Eaux S. CA, which traces its origins to the start
Veolia Water
perience and resources of a global company, Veolia Water

provides the County with a partner that can Lringyou the
benefits of an extensive base of work in assisting utilities
fe.yours to better use their in- house resources.
Pro Dosa for Management AOvsory Services ( Rr1500275) DeKaIb County Georgia
ri eta ryin` orma lion VeolaWater
tnmrany ConfidentP ! - iraJe Serr0t antl ,;
ORGANIZATIONAL STRUCTURE
TBD
David Gadis
D r+ bCr,. nt, , JJ64
Veolla Wattr
Bill. Harless.
TBD
nuk
TBD
LcKalb County /DO' ce
VecnWatet
ttorr[yrD` CM
t Pr, ?';;ù4m tfi lstf?g4' titen

Our Propiwer MalGgel ] onathan Hosak,
Tne Steering Comrnil' ce ` adli'ta'teS

10mmunicition ai7rong Comity and
a 20 yeri Veo! Ia Water veteran brings -a
WNP sitcrals and our rnograr'n team.
wealth of experience nr managing large
Davie) Case an Executive Vice President
and complex utility contracto. Jon' s
tvrtlr Veolia Water, will be the Nino -
track record includes creating efiden-
pal in- charge
ties and b ddingteanr. al-!abdities,
and the rooid raator of
the Steering Ccmmittee David mill be
TBD
n ned fay & d' Hariess, r ro oversees all
JWM
Jonathan HoPsak.
V' rrp ni
VeOlra Water protects j( i GLcrgia_
ar,ager
Vu1 , s
nn7yrp,
Our FMG, Manshf tots, brings
the experience of having just

iliiplementedd a very sirndar
program
for tire
Pi# tsbu gh
Water and Sewer . Authority.

Manshl will maintain and driee
the schedule, track e ogress,.
and :create tre governance rsr-
ports and popect deliverables,
Capital
Admfnistratlor
ibi
G{. !,
to e.`
Planning
Operations
Maintenance
prog' sm
Customer
service
t t:. F=
Otir subject Matte,, Experts spanthe scope of serve es and still
Gerry Ludwig (Capital Programs Expert)
travel into DeKalb Count florr Ioradi rns throughout Ncuth

An erica. They will be joined by snecra6tts fern o'-lr team
t c N rent lizt t r ittsburidl r apt I ptisgiannsviarrirPoS rrr ,rdm,
rembei fir m
toaurInInapenet* advi-
anx, r
s.. a , ery , , si r ; It -Kalb Coon y He nngi o ttr3J yearg ofexl crience
Some, Pxamufesut Our experts gtidude4
our partnerfirmsinclude:
Paul Noran ( Field Operations Expert)

Paul rev,talaed findbe and 1p, h aukees kCd Sena ecan.lh
CE. R M
v11 pro-
de Hesameexpe, t su ybrt Wour rPdtidgCnle aav;Srr3 uvKE ->

Jeer 30y lr5_ expenalCt
r rtk it Counry Paul,, Isn br
Eilvuoninental Corao, tiurr, LEC

D. Oar k I iarris id Associates
Wendy Weiser (Customer service and Billing Expert)
Dovetail Consulting.
a n
Pi', : pmgYarr dnd
d, 2 b
7 tits the
ar asp
Yin
Veulia Water Proposal rar Management At iwiy Services ( dtP 13- 500775) De,;Kalb Courty, C,eorgla
Corrip3riq Can9tlen Gal - Trace Secret and Pruone'ta :y lnt rrra4an Veoia Wafer
vtcji it ruurn aragerrent a; iv sbt}

27 yews 0 eXDPn me
ORGANIZATIONAL STRUCTURE
C.
Subsidiary/ Affiliate ! !.
The proposing entity (Veolia Water Not America Operating Services, LLQ is a water services company that provides
operations services in the State of Georgia through our
direct subsidiary company, Veolia Water North America

South, LLC. Both of our companies, parent and subsidiary,
are authorized service provider in the State of Georgia, as
discussed above. We awe also part of an international par-
ent company that provides services to clients throughout

the world.
Na' Lionally and globally; Veolia water is part of the Veolia

Environnement .family of companies offering public and
private -sector clients a broad array of services under a
single brand, designed to enhance customer experience,
protect the environment and conserve natural resources.
Water cycle management, waste recovery and recycling,
energy management all over the world, the Veolia family

of companies supplies comprehensive solutions that recon-
cile economy with ecology in pursuit of s: ustainable development Our performance- based contractual approaches,
long experiencewith priblic private partnership modelsthe
shared expertise of our over 220,000 Veolia Environnemert
employees and the quality of our research, have made us

world leader across all of our businesses.
Veolia Water Frop, 3 ` ur Maragernent Advsr iy Srrvi is rRFF B 500275)
DeKaIb County Georgia
Company 7onfdrntial lade Svcrei an Pro Fneta ry lnfermatior - Vest IaWater
LOCAL SMALL BUSINESS ENTERPRISE ( LSBE) PROGRAM INFORMATION 511EET
20% of Total Award

tlivitations To Bid
Bequest For Proposals
tTB
ABFP
LSBE Within DeKalla LSBKtpD
alb
LSBE Ciutside DeKalb LSBEs -MSA
Ten 10 Percents
Paints
Five (5 ) Percents ePaints
Ten ( 10 Percent Preference

Five 5 Percont Preference:
DeKalb DeKalb andand MSAMSA LSBE9,LSBE9, Mentor-Mentor- Protege-Protege-
LSBEs-LSBEs- DeKalbDeKalb areare certifiedcertified byby thethe CountyCounty andand mustmust bebe locatedlocated withinwithin DeKalbDeKalb County.County. PrimePrime contractors contractors utilizing.utilizing. LSBE&LSBE& yy
DeKalbDeKalb shallshall receivereceive tenten( ( 10)10) percentagepercentage pointspoints oror aa tenten( ( 10)10) percentpercent preferencepreference inin thethe initialinitial evaluation evaluation ofof theirtheir responseresponse toto anyany
RequestRequest forfor ProposalProposal toto Invitation'Invitation' toto Bid,Bid,
l,l, SBEsSBEs
- - MSAMSA areare certifiedcertified byby thethe CountyCounty andand whilewhile locatedlocated outsideoutside DeKalbDeKalb County,County, mustmust bebe locatedlocated withinwithin thethe MetropolitanMetropolitan
StatisticalStatistical AreaArea
{ { MSA)MSA) consistingconsisting ofof Cherokee,Cherokee, Clayton,Clayton, Cobb,Cobb, Douglas,Douglas, Fayette,Fayette, Euston,Euston, Gwinneft;Gwinneft; HenryHenry andand RockdaleRockdale
Counties.Counties. PrimePrime contractors contractors utilizingLSBBs utilizingLSBBs
- MSAMSA shat)shat) receivereceive fivefive
( ( 5)5) percentagepercentage pointspoints oror aa fivefive
( ( 5)5) percentpercent preferencepreference inin thethe
initialinitial evaluation evaluation ofof theirtheir responseresponse toto anyany Request Request forfor ProposalProposal oror Invitation Invitation toto Bid,Bid,
ForFor eligibleeligible ProjectsProjects overover
$ $ 5,5, 000,000, 000.000. 00,00, thethe DirectorDirector ofof thethe Department Department ofof PurchasingPurchasing andand ContractingContracting willwill determinedetermine ifif thethe
Mentor-Mentor- ProtBge ProtBge provisionsprovisions ofof thethe LSBELSBE OrdinanceOrdinance willwill apply:apply:
BenchmarksBenchmarks andand GoodGood FaithFaith Efforts-Efforts-
ForFor allall qualifiedqualified sealedsealed solicitations,solicitations, asas thatthat termterm isis defineddefined inin thethe LSBELSBE Ordinance,Ordinance, thethe DirectorDirector ofof thethe DepartmentDepartment ofof Purchasing Purchasing
andand ContractingContracting shallshall deterdeter mitemite ifif thethe BidderBidder oror ProposerProposer includedincluded writtenwritten documentationdocumentation showingshowing thatthat atat leastleast twentytwenty percentpercent
2020%)-%)- of'of' thethe totaltotal contractcontract
. . awardaward willwill bebe performedperformed byby certifiedcertified LSBE.LSBE. IfIf thisthis twentytwenty percentpercent
( ( 2020%)%) benchmarkbenchmark isis notnot
achieved,achieved, thenthen thethe DirectorDirector ofof thethe DepartmentDepartment ofof PurchasingPurchasing andand ContractingContracting shallshall determinedetermine ifif thethe BidderBidder oror ProposerProposer hashas
exhaustedexhausted itsits goodgood faithfaith effortsefforts asas delineateddelineated inin thethe LSBELSBE Ordinance.Ordinance. ContractorsContractors failingfailing toto meetmeet thethe LSBELSBE benchmarkbenchmark mustmust
documentdocument andand demonstratedemonstrate goodgood faithfaith
" " effortsefforts oror riskrisk havinghaving theirtheir BidBid oror proposalproposal rejected.rejected.
LSBELSBE ExhibitsExhibits AA andand B:B: areare thethe requiredrequired documentsdocuments toto bebe submittedsubmitted withwith aa SidSid oror proposal-proposal-
AtAt thethe timetime aa BidBid oror ProposalProposal isis submittedsubmitted toto thethe County,County, thethe BidderBidder oror ProposerProposer shallshall submitsubmit LSBELSBE ExhibitExhibit A;A; whichwhich includesincludes
the:the: notarizednotarized affidavitaffidavit showing showing LSBELSBE Participation,Participation, ChecklistChecklist ofof GoodGood FaithFaith Efforts,Efforts, andand StatementStatement ofof Compliance,Compliance, andand LSBELSBE
ExhibitExhibit B,B, thethe signedsigned letterletter ofof intentintent fromfrom eacheach LSBELSBE
- - DeKalbDeKalb oror I SBESBE
- - MSAMSA describingdescribing thethe naturenature andand dollardollar valuevalue oror
percentage percentage ofof tiretire work,work, material,material, equipmentequipment andand
/ / oror servicesservices toto bebe performed performed oror providedprovided byby thethe LSBE(LSBE( s),s),
LSBE:LSBE: ExhibitExhibit CC isis the:the: requiredrequired documentdocument
.
. toto bebe submittedsubmitted offeroffer executionexecution ofof thethe ContractContract withwith eacheach paymentpayment request-request-
AfterAfter executionexecution ofof thethe Contract,Contract, primeprime contractorscontractors areare requiredrequired toto submitsubmit withwith eacheach monthlymonthly requestrequest forfor paymentpayment thethe LSBELSBE
ExhibitExhi
: bit: C,C, whichwhich isis aa reportreport detailingdetailing LSBELSBE usage.usage. ISBFISBF ExhibitExhi
: bit :CC requires requires primeprime contractorscontractors toto certifycertify thatthat allall SubcontractorsSubcontractors
havehave beenbeen paidpaid withinwithin sevenseven
( ( 7)7) daysdays ofof thethe primeprime contractor'contractor' ss receiptreceipt ofof paymentpayment fromfrom thethe CountyCounty andand includesincludes airair LSBELSBE
subcontractor'subcontractor' ss detaileddetailed reportreport ofof theirtheir subcontractingsubcontracting activityactivity forfor thethe Coniract.Coniract. f=ai
f= lureailure toto fullyfully completecomplete andand timelytimely submitsubmit
LSBELSBE ExhibitExhibit C,C, anyany otherother requestedrequested documentationdocumentation forfor LSBELSBE participationparticipation andand proofproof ofof SubcontractorSubcontractor paymentpayment maymay constituteconstitute
aa materialmaterial breachbreach ofof contract,contract, entitling entitling thethe CountyCounty toto terminate terminate thethe ContractContract forfor defaultdefault oror pursucpursuc anyany otherother availableavailable remedy.remedy.
LSBELSBE ExhibitExhibit DD isis thethe currentcurrent DeKalbDeKalb County County ListList ofof CertifiedCertified LSBELSBE Vendors-Vendors-
TrackingTracking ofof MBEMBE andand WBEWBE Participation..Participation..

TheThe ChiefChief ExecutiveExecutive OfficerOfficer andand BoardBoard ofof Commissioners Commissioners ofof DeKalbDeKalb CountyCounty desiredesire toto provideprovide maximummaximum practicablepracticable opportunity opportunity
forfor allall businessesbusinesses toto participateparticipate inin thethe performanceperformance of-of- governmentgovernment contracts,contracts, includingincluding minorityminority
- - ownedowned businessbusiness enterprisesenterprises
MBF)MBF) andand womenwomen
- - ownedowned businessbusiness enterprisesenterpri
( ses ( WBE).WBE). ToTo achieveachieve thisthis purpose,purpose, thethe CountyCounty wouldwould likelike toto tracktrack andand recordrecord
informationinformation aboutabout participatingparticipating vendors.vendors. LSBELSBE ExhibitExhibit AA trackstracks whowho performs performs workwork andand rendersrenders servicesservices toto thethe County.County.
ContractorsContractors areare requested requested toto indicateindicate whetherwhether theythey areare aa MBEMBE oror WEEWEE andand listlist thethe levellevel ofof participation participation byby subcontractors subcontractors
designateddesignated asas suchsuch onon eacheach qualifiedqualified sealedsealed solicitation,solicitation,

SOLICITATION NUMBER: BFP 13_ 500275
C
TITLE OF UNIT OF WORK: Managettlen Advisory jServlqs
PRIME BIDDERJPROPOSER
iz.;
The firm, submitting this form nx the prime 0ddor/mmpomxon this unit
work, isu certified ( check all that apply):
LSBBMuA
1, 8BF,-QoKalh __
If the prinie bidder/proposer is a certified LSBE, please indicate below the portion of work ( including the percentage of
the amount 8id/ pmp* sa|) that the firm will carry out dire*| y__
1
if the prime bidder/proposer is a joint venture, please describe below the nature of the joint v^ mnr and lovdofwork
and financial participation to be provided by the LS13E inerinter(s) of tire joint venture.
at' this contract, ifawarded. No
changes can be made in the subcontractors listed below wilhorathe prior written approval of the County. Please attach a
signed letter of intent from all certified LSBEs describing the work, materials, equipment or services to be Performed
and/ or provided and the agreed upon dollar value or percentage of award and signed by the prime bidder/proposer and
the LSBE. A Latter of Intent fitan is attached hereto as LSBE Exhibit B
w
Name of
Corporate Environmental Risk Management
2298 Henderson Mill Road, Suite Z00, Atlanta, GA 30345
Contact
Albert Edwards
P
Fax
6780&9^0173
Email
rd
Check all that apply: s_l88D' DoKNb_-_ L0VF' yN%&; attach proof ^[ I, XBEcertification.
Optional Information:
MBx__\uBG; attach proof of MBE and/ or WBGcertification,
type oi\ RvrWC" trud
Program Management Office Support and Procurement Evaluation
Item
Percentage of Work or Estimated Contract Award Amount to be perforryied I)%

Nameof
Contact
Fax
Check all that apply: __ CS8E-DrKu|k__ L8BD^MSA| attach proof of LSBE certification.
Optional, Inforniatiom
MBE __ WBE; attach proof of MBE and/ or WBE cenification,
Percentage m[ Work mEstimated Contract Award Amount mbe performed
Please make copies of this
to list additional LW&8` MBE o, VVRE subcontractors and/ or fi, mo( including suppliers) to
be utilized in performance of this contract, if awarded.)
Contract
404-371 -4795
MaloofAdministration Building
1300 Commerve Drive, 2nd r'loor
404 -371 -2511 Fax
contract & o.dAralb ga. as
wivitw.eo.dekolb,ga. us
Mr. Albert G. Edwards, Principal

CORPORATE ENVIRONEMENTAL RISK MANAGEMENT
2296 Henderson Mill Road, Suite 200

Atlanta, Georgia 30345
Re,
RE- CERTIFICATION:
LSBE Within DeKalb (LSBE -DeKalb)
LSBE Outside DeKalb within MSA (LSBE -MSA)
Minority Business Enterprise
E)
Woman Business Enterprise( WBE)

EXPIRES: August 15, 2013
Dear Mr. Edwards
Congratulations. Your company meets the requirements for re- certification as indicated above. This
letter will serve as proof of your certification status. Please atlach a copy of this re- certifteatlor: letter
with each bid or proposal thatyou submit as a prince or subcontractor. Your firm will be certified for
a period of two ( 2) years from the date of this letter. To apply for additional re- certification, you must
submit Notarized Application for Re- certification at least sixty ( 60) days prior to expiration of the two
year period.
Please be advised, Contract Compliance reserves the night to schedule on -site inspections of any business
certified under this program. Arry chap e in owmershi or control o your business addressor televhone
listin s) drain the certification period moist be prom )tl reported to Contract Compliance.
Failure to
keep this office notified will resultin your company' s removal from our list ofcertified vendors.
Certification does not guarantee any present or future contracts with DeKalb County. All registered vendors
must take the necessary steps to become apart of the County's procurement process and bid competitively
for business. Supplier Registration Forms are available in our office and online at
http thvww dekalbcouiitma aov7nurchasing BidsAtidRFPs.htm.
We wish you continued success in your business endeavors. If you have any questions or require further
assistance, please do not hesitate to contact our office by telephone at ( 404) 371 -4795 email at
contra
dekalbcountygs gay.
Sincerely,
Adrein M. Walker
Contract Compliance Officer, Sr.
LSBE Exhibit ,&(mwxtixu* d)
CHECKLIST OF GOOD FAITH EFFORTS
A8iddm or Proposer that does not meet the County' s [ 388 participation hmnbmork is required to
uummustrut( bu/ it, nudv'' good8dtkotA/rta. Pl*u* iodivate whether o not any mfthe following actions
er*\^&
wu
Yes
l.
2,
N/ A' Vwn| iaNbturispmpnsin9LSB6iovn|vement| nvV|wtnmeeUoucaodthwequinmments.)

No
Advertisement for solicitation m[ LQDB% in general circulation o*dim trade

association publications, and minority-focus -/ nod| u" to provide notice of
subcontracting opportunities.
Advertisement h/ general oir" ul: ioo media u1 least seven (?) days prior zu Bid or
proposal opening any and all Subcontractor opportunities.
Proof of
advertisement must b* submitted with the Bid * rProposal.
Provided interested LG88o with tino* ly, adequate information about the plans,
specifications, and other such requirements wf the Contract tofas| litmto thenquotation undcoodxxk:dfol| ow" pruinibu\ voDndudono
Provided written notice tnL5BDo that their interest iosubcontracting

opportunities or furnishing supplies is solicited, Provided a contact log showing
the name, address, email and contact number ( phone or fax) used to contact the
proposed certified subcontractors, nature of work requested for quote, date of
contact, the quzow and title nf the person making the effort, and the amount of
the quoted price if one was obtained.
S.
Efforts were made to divide the work for LSBE subcontracting in areas likely to
h$ successful and identify portions vf work available tvlgB8o consistent with
their availability. Include a list of divisions of work not subcontracted and the
corresponding reasons for not including `

them.
Bidder/Proposer t
perform die work
The ability or desire ufw
f a contract with its own organization
does not relieve it of the responsibility to make good faith efforts on all scopes
of work subject to subcontracting.
6 _
Efforts were made 10 assist potential I. SB8 subcontractors \ n meet bonding,

insurance * z other governmental contracting requirements,
feasible,
facilitating the leasing of supplies mr equipment when they are of such u

specialized nature that an LSBE could not readily and economically obtain them
b{ the marketplace,
Utilization of set-vices of available minority community organizations, minority

contractor groups and other organizations that
provide assistance
in the
recruitment and placement *[ LSBEs.

8.
Communication with the Contract Compliance Division seeking assistance in

identifying available l'0B80.
Exploration nfjnigt venture opportunities with L8DBx
Other actions (onnni
Please explain any ûm" answers listed above ( by :
This list iau guideline and by no means exhaustive. ' the County will review these efforts, along with other
documents, towards assessing the Bidder/Proposer' s efforts to meet the County' s LSBE benchmark, If you
require assistance in identifying certified LSBEs, please contact the Department of Purchasing and
Contracting, Contract Compliance Division at contract@dekallacomityga4gy or 404- 371- 6395, A copy of
the current list of LSBEs certified by DeKalb County is attached to this solicitation and is available on our
LSBE Exhibit A {continued}

STATEMENT OF COMPLIANCE
Veolia Water North America
l Operating Services, LLE ( insert name of Contractor) hereby state that I have read and understand therequirements of the
LSBE Ordinance and good faith ei %rts were made to provide the maximum practicable opportunity for the utilization of
LSBEs consistent with the efficient and economical performance of this Contract. Contractor and any Subcontractors agree to
file compliance reports at reasonable times and intervals with the County in the form and to the extent prescribed by tire
Director of the Department of Purchasing and Contracting. Compliance reports riled at such titres as directed shall Contain .
information as to the employment practices, policies, programs and statistics of Contractor and all Subcontractors.
1. Non -Discrimination Policy
During the performance of this agreement,. Contractor agrees to cantor in to the following non- discrinliatation
a.
policy adopted by the County,
Contractor shall not discriminate against any employee -or applicant: for employment because of race, color,
religion, sex, national origin, or disability, The Contractor will take faction to ensure that applicants fare
b,
employed; and the employees ate treated out ing employment without regard to their race, color, religion, sex.,
national origin, or disability. Such action shall include, but not be limited to:
1)
Employment; upgrading, demotion or transfer; recruitment or recruitment advertising; layoff attermination; rates of pay or other forms of compensation; and selection for training, .including
apprenticeship.
Contractor agrees to post in conspicuous places available to employees and
applicants for employment, notices to bye provided setting forth provisions of this . non discrimiination clause..
2)
Contractor shall, in all solicitations or advertisements for employees placed by or on behalf' of

Contractor, state that all qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, national origin, or disability.
Without limiting the foregoing, Contractor shall not discriminate on the basis of disability in the admission or
C,
access to, or treatment or employment in, the programs and activities, which for to the subject of the Contract.
The Contractor will take action to ensure that applicants for participation in such programs and activities are
considered withoutregard to disability. Such action shall include, but not be limited to, the following:
1)
Contractor agrees to post in conspicuous places available to participants it) its programs and
activities notices to be provided setting forth tire provisions ofill is nondiscrimination clause.
2)
Contractor shall, in all solicitations or advertisements for programs or activities, which are the
subject of the Contract, state that all qualified applicants will receive consideration: for participation
without regard to disability.
2. Commitment
The undersigned certifies that he /she has read, understands; and agrees to be bound by the :Specifications, .including the
accompanying Exhibits and other terms and conditions of the invitation to bid and/ or request for proposal regarding LSBE
utilization. The undersigned further certifies that he /she is legally authorized by the Bidder or proposer to make the
statements and representations to LSBI, Exhibit A and thatsaid statements and representations ate true and correct to the best
of his /tier knowledge and belief, The undersigned will enter into formal agreement( s) with the LSBE( s) listed in this LSBE
Exhibit A, which are deemed by tine County to be legitimate and responsible i SBEs. Said agreements) shall be for the Work
pursuant to the Contract with the County. The undersigned understands and agrees that if any of its statements and
representations are made knowing them to be false; or if there is a failure of the Contractor to :implement any of tine stated
agreements, intentions, objectives, goals and commitments set forth herein without prior approval of the County, then in any
such event the Contractor' s act or failure to act, as the case may be, shall constitute a material breach of contract, entitling the
County to terminate the Contract for default_ The right to so terminate shah he in addition to, and not in lieu of,any other
rights and remedies the County may have for other defaults under the Contract. Additionally,. the Contractor will be subject
to the loss of any future contract awards by the Bounty for a period of one year.
Contractor Name (Please Print): Veolia Water North America Operating Services,
Signature of Authorized Officer:
NA ANN GUNN
2, --- - - - - -
Name and Title ofOffcer:
David Gadis, Executive Vice President
Date Signed:
NOTARY:
n to and subscrtii^bbeed to before me this 11dayof

Nutary Public
My Commission Expirea
2013,
Notify Pub k- Sall

State of Indiana
ky Commission Ezphes May 3, 2020
LSBE Exhibit B
This form must be completed by AU known subcontractors and submitted with the bid or proposal.
Photocopies ofth[s form are acc
le. Complete a form for each subcontractor.
Veolia Water North America
To:
rrorn:
Services, LLC
13- 500275
RFP Number:
ProjectName:
WBE
HIM
Corporate Environmental
M tnagement Advisory Services
The undersigned is prepared to perfonn the following described work or provide materials or services in
connection with the Project.
specifyin detail particular work items, materials, or services to be Performed or provided):

of
Project
Commence
Contract
Date
Award
Description of Materials or Services
Program Management Office Support and

Procurement Evaluation
PrimePrime Contractor:Contractor:
I Week from Notice to

23%
Proceed to Veolla Water
Subcontractor;Subcontractor;
caca
Title:Title:
DavidDavid Gadis,Gadis, ExecutiveExecutive VPVP
Date:Date:
AugustAugust 12,12, 20132013
Date:Date:
AUCFUBtAUCFUBt
9,9,
20132013
THETHE LETTERLETTER OFOF INTENTINTENT MOTMOT BEBE SIGNEDSIGNED BYBY BOTHBOTH THETHE PRIMEPRIME CONTRACTOR CONTRACTOR ANDAND THETHE
LSBELSBE SUBCONTRACTOR.SUBCONTRACTOR.
PROPOSER AFFIDAVIT
By executing this affidavit, the undersigned verifies its compliance with O.C.G.A.
13-
10 -91, as amended, stating affirmatively that the Proposer submitting a bid to DEKALB
COUNTY, GA, a political subdivision of the State of Georgia, has registered with and is
participating in a federal work authorization program* [ any ofthe electronic verification of work
authorization programs operated by the United States Department of Homeland Security or any
equivalent federal work authorization program operated by the United States of Homeland
Security to verify information of newly hired employees, pursuant to the Immigration Reform
and Control Act of 1986 ( IRCA), P. L. 99- 603], in accordance with the applicability provisions
and deadlines established in O. C. G. A. 13- 10- 91, as amended].
October 21, 2009
Federal Work Authorization
BAut
Proposer' s Name)yeolia Water North America
Title of Authorized Officer or Agent of Proposer

David Gadis
Printed Name of Authorized Officer or Agent

101 West Washington Street, Suite 1400 East, Indianapolis, IN 46204
Address (* do not include a post office box)
SUBSCRIBED AND SWORN
BEFORE ME ON THIS THE

DAY OF
Notary Public
DONNA ANN GUNN

Notary Public- Segi
State of Indiana
my commission Expires May 3, 2020
Enrollment Date
MN
Z.
ices, LLC
20%%
Identification Number
ti a
4`
rar. ,.. '..'
ivtA
ws'+^ vd
a,
4. x, 4arc.. 4
u* ws*`, au
a .,
ia`,
Secretary of State
Corporations Division
CONTROL NUMBER
0511453
DATE INCIAUTH[ FILED
February 22, 2005
JURISDICTION
Delaware
PRINT DATE
7126120139: 45: 55 AM
313 West Tower
2 Martin Luther King, Jr. Dr.

Atlanta, Georgia 30334- 1530
CERTIFICATE OF EXISTENCE
1, Brian P. Kemp, the Secretary of State of the State of Georgia, do hereby certify under the seal of
my office that
VEOLIA WATER NORTB AMERICA OPERATING SERVICES, LLC
A Foreign Limited Liability Company

was formed in the jurisdiction stated above or was authorized to transact business in Georgia on
the above date. Said entity is in compliance with the applicable film- and annual registration
provisions of Title 14 of the Official Code of Georgia Annotated and has not filed articles of
dissolution, certificate of cancellation or any other similar document with the office of the
Secretary of State.
This certificate relates only to the legal existence of the above- named entity as of the date issued.
It does not certify whether or not a notice of intent to dissolve, an application for withdrawal, a
statement of commencement of winding up or any other similar document has been file d or is
pending with the Secretary of State.
This certificate is issued pursuant to Title 14 of the Official Code of Georgia Annotated and is
prima- facie evidence that said entity is in existence or is authorized to transact business in this
state,
Tracking #: qtLH5bHm
EN$ ENa,
2002100245
ooaat.
STATE OF DELAWARE
DIVISION OF REVENUE.
POST CONSPICUOUSLY
VALID
01101713 - 12/ 31/ 13
NOT TRANSFERABLE
DLN:
12 98499 B6
DATE ISSUED
LICENSE FEE: $
aUSCNOCCOD@
099
GROUP CODE
007
LICENSED
ACiNl1Y
PROFESSIONAL AND /OR PRSL SRVCS- UNCLASSIFIED

PROFESSIONAL AND/ OR PERSONAL SERVICES
12/ 21/ 12
75. 00
MAILING ADORES$
BUSINESS LOCATION
VEOLIA WATER NORTH AMERICA

VEOLIA WATER NORTH AMERICA
120 WATER 'STSTE 212.

NORTH ANDOVER MA 01845 -2848
IS HEREBY LICENSED TO PRACTICE; CONDUCT OR ENGAGE IN THE OCCUPATION
OR BUSINESS ACTIVITY INDICATED ABOVE IN ACCORDANCE WTH THE LICENSE

APPLICATION. DULY FILED PURSUANT TO TITLE 30, DEL CDDE
MOTIVA REFINERY
2000 WRANGER HILL
DELAWARE CITY DE 19708
PATRICK T. CARTER
DIRECTOR OF REVENUE
Secretary of State
Corporations Division
CONTROL NUMBER
0516742
DATE INC/ AUTTUFILED
March 15. 2005
JURISDICTION
Delaware
PRINT DATE
7/ 26/ 2013 9: 48: 38 AM
313 West Tower
42 Martin Luther King, Jr. Dr.

Atlanta, Georgia 30334- 1530
CERTIFICATE OF EXISTENCE
1, Brian P. Kemp, the Secretary ol' State of the State of Georgia, do hereby certify under the seal of
my office that
VEOLIA WATER NORTH AMERICA-SOUTH, LLC
A Foreign limited Liability Company

was formed in the jurisdiction stated above or was authorized to transact business in Georgia on
the above date. Said entity is in compliance with the applicable filing and annual registration
provisions of Title 14 of the Official Code of Georgia Annotated and has not filed articles of
dissolution, certificate of cancellation or any other similar document with the office of the
Secretary of State.
This certificate relates only to the legal existence of the above -named entity as of the date issued.
It does not certify whether or not a notice of intent to dissolve, an application for withdrawal, a
statement of commencement of winding up or any other similar document has been filed or is
pending with the Secretary of State.
This certificate is issued pursuant to Title 14 of the Official Code of Georgia Annotated and is
prima-facie evidence that said entity is inexistence or is authorized to transact business in this
state.
Tracking #: EzFWnSzy
OCCUPATION TAX CERTIFICATE
City Of Roswell
13462
BUSINESS REGISTRATION OFFICE

38 Hill Street, Suite G -30
Roswell GA 30075
Phone: 7701641 -3780
t3
Business Location
Mailing Address
2650 HOLCOMB BRIDGE RD, #430
V ealia Water North America- South-
ALPHARETTAGA
Whitney M. Bateman
120 Water Street Ste 212
North Andover MA 01845 -2648. /}
Y}Z,t2;tu 7`l ti Ll
City Clerk
a'
Expiration Date:
Description:
Tax Year;
12/ 31/ 2013
OFFICE
2013
This certificate shall be displayed in a conspicuous place in your business establishment andis not
transferable to any otherr location, business or owner without proper notification to the City ofRoswell.
CITY OF
1() HN,S CREED

GgrRwA
EXPIRATION DATE
DATE ISSUED
JANUARY 16, 2013
December 31, 2013
BUSINESS OCCUPATION TAX CERTIFICATE
0003881
NAILS
NOT TRANSFERABLE)
CONTROL NUMBER
221310
WATER SUPPLY & IRRIGATION SYSTEMS
FOR OPERATION IN THE CITY OF JOHNS CREEK,
VALID FOR BUSINESS SHOWN BELOW:
GEORGIA, SUBJECT TO ZONING RESTRICTIONS
VEOLIA WATER N AMERICA: OPRTNG
AND ALL OTHER CODES AND ORDINANCES AS
VEOLIA WATER N AMERICA
ESTABLISHED BY MAYOR AND CITY COUNCIL.
9750 SPRUILL RD
JOHNS CREEK GA 30022
ISSUED BY:
MAILING ADDRESS:
VEOLIA WATER N AMERICA
120 WATER STREET

STE 212
NORTH ANDOVER MA 01845
JOAN C. JONES
CITY CLERK
POST IN A CONSPICUOUS LOCATION
CERTIFICATE NUMBER
13- 00003600
ATTACHMENT E
CERTIFICATE OF CORPORATE RESOLUTION
OF
The undersigned, Kathleen Lynch; Assistant Secretary of Veolia Water North America
Operating Services, LLC, a Delaware limited liability company ( the " Company"), does hereby
certify that David Gadis holds the title of Executive Vice President for the Company and in such
capacity is authorized to negotiate and execute contracts and make related commitments with
regard to the following project:
NIRATI IRMIAM11
IN WITNESS WHEREOF, I have hereunto set my hand and affixed the seat of the Company this
30th day of July; 2018.
Q
Kathleen Cync
SEAL
Assistant Secretary

Veolia Water North America Operating Services Contract With DeKalb County Ga: 14-902766 - Management Advisory Services

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Veolia Water North America Operating Services Contract With DeKalb County Ga: 14-902766 - Management Advisory Services

Uploaded by

Copyright:

Available Formats

Operating Services, LLC

101 W. Washington Street, Suite 1400 East

Phone: 317- 917- 3734

Email: david. gqqijs

CERTIFICATE OF LIABILITY INSURANCE

xAIAEPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER,

PRODUCERMarsh USA, Inc.

Attn: WmfipC rPequest@marsh.com I Fax', 212- 948 -5053

INSUREDVenial Water North America Operating

101 West Washington Street, Suite 1400

CHI- 004847133 -02

101 -01 -2014

101 -01 -2015

GENL AGGREGATE LIMIT APPLIES PER

WLR 047&77878 AOS )

DESCRIPTION OF OPERATIONS below

ANY PROPRIETOR/ PARTNER6XECUTIVE

i BODILY INJURY ( Reraca dent)

GENERAL AGGREGATE '',$

BODILY INJURY ( Per person}

GGMBINED SINGLE LIMIT

I01 -01 - 2015

Mm EXP tAny one

COMMERCIAL GENERAL LIABILITY )

E L. DISEASE - POLICY LIMIT $

GOnGaetors' Pollufion and

i CPL SIR = $ 250,000

107 -01 -2013

107 -01 -2016

Prof Line SIR = $ 1, 000, 000

Re. Contract No. 143027669 RFP No. 13- 500275

DeNalb County, Georgia

The MaloolCenier, 2nd Floor

ACCORDANCE WITH THE POLICY PROVISIONS,

SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE

The ACORD name and logo are registered marks of ACORD

AGENCY CUSTOMER ID: 902131

Marsh USA, Inc:

101 West Washington Street, Suite 1400

The ACORD name .and logo are registered marks. of ACORD

July 19, 2013

Department of Purchasing and Contracting, DeKalb County, Georgia

All other conditions remain in full force and effect.

Addendum No. 1 to RFP No. 13- 500275

Management Advisory Services in DeKalb County, Georgia

The Above Addendurn is hereby acknowledged:

Veolia Water North America Operating Services, LLC

Executive Vice President

Addendum No. I to RFP No, 13- 500275

Management Advisory Services in DeKalb County, Georgia

ALL PROPOSERS UNDER REQUEST FOR PROPOSALS NO. 13- 500275

Department of Purchasing and Contracting, DeKalb County, Georgia

On page 2 item G of the FTP a reference is made to the contractor selected

for this contract will not be eligible to participate in engineering or capital

The reference does not apply to subcontractors,

Section LC Can the County elaborate on the extent ofinvolvement the

The Department of Watershed Management anticipates being involved with

information acquisitions, alternatives consideration and decision making to

Section LC Can the County elaborate on the extent of involvement the

See answer to question " b" above.

Management Advisory Services in DeKalb County, Georgia

Section III.A.4.a. v --The County requests the contractor to review business

The additional processes will include administration, planning, operations;