Mitel MiVoice Business Feature Matrix

(Release 7.0)
Phones/Appliances
Family 1
SS401
SS4001
5001 IP
5201 IP
5302 SIP
2500 (ONS)

Family 2
SS4015
5005 IP
5010 IP
5205 IP
5207 IP
5212 IP
5215 IP
Dual Mode 5215 IP
5304 IP
5312 IP

Family 3
SS420
SS4025
SS4125
5020 IP
5220 IP
Dual Mode 5220 IP
5224 IP
5324 IP
Navigator

Family 4
SS430
SS4150
5140 IP
5240 IP
5235 IP

Family 5
5320/5320e IP
5330/5330e IP
5340/5340e IP
5360 IP

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes

No
No

Yes
Yes

5302 only
No
No
Yes (see Note 9)

No
In Headset mode only
for 4015, 5005 5010
and 5205 ; Yes for
others,
Yes
IP Phones only
except 5304
IP Phones only
except 5304
5005 and 5205 only
No
Yes
Yes (see Note 9)

Call Forward

Yes

Call Forward - Delay

SS410
TeleMatrix 3000IP

5230 IP

Wireless
(IP-DECT System
Global, WiFi System
EMEA)

Wireless
(SpectraLink)

UC Advanced
Your Assistant

MiCollab Softphone/
UC Advanced
(with Softphone)/
Your Assistant
Softphone

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes

No
No
No

No
No
No

Yes
In Headset mode only
for 5235; Yes for
others

Yes
Yes

Yes
Yes

Yes
No

Yes
Yes
(local setting)

Yes
Yes
(local setting)

Yes
Yes
Non-verified only
(see Note 4)
Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
410 only

Yes
No

No
No

No
No

Yes
Yes

IP Phones only

IP Phones only

Yes

No

No

No

No

No

No

No

No

No
No
Yes
Yes (see Note 9)

No
Yes
Yes
Yes (see Note 9)

No
No
Yes
Yes (see Note 9)

No
No
Yes
410 only

No
No
Yes
Yes

No
No
Yes
Yes

No
No
Yes
Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No
No
Yes
Yes
(see Note 4)
Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Call Forward - Follow Me - End

Chaining
Call Forward - Follow Me - Reroute
when Busy
Call Forward - Forced

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes
(see Note 4)
Yes

Yes
(see Note 4)
No

No
No
Yes
Yes
(see Note 5)
Yes
(see Note 5)
Yes

No
No
Yes
No

Yes

No
No
Yes
Yes
(see Note 4)
Yes

No

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

Yes

Yes

Call Forward - Override

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Call History

No

IP Phones only (except

5005 and 5205)

IP Phones only

No
(See Note 14)

Yes
(See Note 15)

No

No
(See Note 16)

No
(See Note 17)

No
(See Note 17)

Yes
(see Note 4)
No
(See Note 16)

Yes
(see Note 4)
No
(See Note 16)

Yes
(see Note 5)
Yes
(see Note 5)
Yes
(see Note 5)
Yes (see Note 5)
Yes
(see Note 15)

No
(See Note 17)

Call Park only

Yes

Yes

Yes

Yes

Call Park only

Yes

Yes

Yes

No

Yes

Yes

Yes

Yes

Yes

Yes (slot not

specifiable)
Yes

No

Call Park Retrieve only

Yes (slot not

specifiable)
Yes

No

No

Yes

No

Yes

Yes

Yes

Yes
(see Note 4)
No
No
No

Yes
(see Note 4)
No
No
No

No
No
G.711, G.729

Features

Account Codes - Default

Account Codes - System
Account Codes - Verified and Nonverified
Add Held
Auto-Answer

Auto-Hold
ACD Support
ACD Agent Hot Desking (including ACD
Express)
Broker's Call
Calculator
Call Duration Display
Call Forward - Cancel All

Call Park/Group Park

Call Park Retrieve/Group Park Retrieve
Call Pickup (Dialed, Directed,
Clustered)
Call Privacy
Call Waiting - Swap Automatic
Callback
Camp-on
Clear All Features
Compression Support

Conference
Conference Application (controls
Conference Unit)

5302 only
No
No

Yes

Yes

Yes

Yes

Yes

Call Park Retrieve

only
Yes

Yes (except 5302)

2500 only
Yes (except 5302)

Yes
No
Yes

Yes
No
Yes

Yes
No
Yes

Yes
No
Yes

Yes
No
Yes

Yes
No
Yes

Yes (see Note 6)

Yes
5201 (G.711) and 5302
(G.711, G.729) only

Yes
Yes
5207 (G.711)
521x (G.711, G.729)

Yes
Yes
52xx & Navigator only
(G.711, G.729)

Yes
Yes
52xx (G.711, G.729)
5140 (G.729)

Yes
Yes
TeleMatrix only
(G.729)

Yes
Yes
G.711, G.729

Yes
No

Yes
No

Yes
No

Yes
5235 only

Yes
Yes
G.711, G.729,
G.722.1
5320/5320e
(G.711. G.729)
Yes
Yes

Yes
No

Yes
No

Yes
No

Yes
No

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Conference Split

Mitel Networks
1 of 5

Yes
Yes
No
No
5603, 5604, 5607
No
only
No
No
No
No
Yes (G.711, G.729) Yes (G.711, G.729)

5560 IPT

5505 SIP

Yes
Yes
Non-verified only
(see Note 4)
Yes
Yes

Yes
Yes
Yes

No
No
No

Yes
No

No
No

Yes
Yes

Yes
No

No
No

Yes
No

No
No
No

Yes

No
No
No
No

No
No
G.711, G.729

Yes
No
Yes
(see Note 5)
Yes
Yes
G.711, G.729

No
No
G.711 and G.729

Yes
No

Yes
No

Yes
No

No
No

Yes
(see Note 4)

Yes
(see Note 4)

Yes

No

Mitel MiVoice Business Feature Matrix

(Release 7.0)
Phones/Appliances

Features

Family 1
SS401
SS4001
5001 IP
5201 IP
5302 SIP
2500 (ONS)

Family 2
SS4015
5005 IP
5010 IP
5205 IP
5207 IP
5212 IP
5215 IP
Dual Mode 5215 IP
5304 IP
5312 IP

Family 3
SS420
SS4025
SS4125
5020 IP
5220 IP
Dual Mode 5220 IP
5224 IP
5324 IP
Navigator

Family 4
SS430
SS4150
5140 IP
5240 IP
5235 IP

Family 5
5320/5320e IP
5330/5330e IP
5340/5340e IP
5360 IP

SS410
TeleMatrix 3000IP

5230 IP

Wireless
(IP-DECT System
Global, WiFi System
EMEA)

Wireless
(SpectraLink)

UC Advanced
Your Assistant

MiCollab Softphone/
UC Advanced
(with Softphone)/
Your Assistant
Softphone

5560 IPT

5505 SIP

No

No

5xxx only

No

No

No

No

No

No

No

No

No

No

No

No

Yes (except
5320/5320e)
N/A on 5320/5320e

No

Conference Unit Support (5305/5310)

Cordless (DECT) Module (for handset &
headset)
Corporate Directory

No

No

Not Applicable

Not Applicable

No

No

No

No

No

Yes

Yes

Yes

Yes

No

Yes

Yes

Yes

No

No
Yes
No

Yes
Yes
No

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
No

Yes
Yes
Yes

Yes
Yes
No

Yes
Yes
No

Yes
(see Note 4)
No
Yes
Yes

No

Destination-based Call Display

Dial Tone - Outgoing Calls
Dialed Number Editing

Yes
(see Note 4)
No
Yes
Yes

Yes
Yes
Yes

Direct Outward Dialing (DOD)

Direct Page - Initiate

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes except for 5304

Yes
Yes

Yes
Yes

Yes
Yes

Yes
DSS only

Yes
Yes

No
No

No
No

Yes
Yes
(see Note 4)
No
No

Yes
Yes

5302 only
No

Yes
Yes
(see Note 4)
No
No

Yes
Yes
Yes
(handset only)
No
No

Yes
Yes

No
No

Yes
Yes
No

Yes
Yes
5212, 5312 only

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
No

Yes
Yes
No

Yes
Yes
No

Yes
Yes
No

Yes
Yes
No

Yes
Yes
No

Yes
No
No

No
No

Yes
No

Yes
Yes
4x25, 5224, 53xx and
Navigator only
Yes
No

Yes
5235 only

Yes
N/A on 5320/5320e

No
No

Yes
No

Yes
8400 series only

No
No

No
No

Yes
Yes

No
No

Yes
No
2500 only
2500 only

Yes
Yes
No
No

Yes
Yes
No
No

Yes
Yes
No
No

Yes
Yes
No
No

Yes
Yes
No
No

Yes
Yes
No
No

Yes
Yes
No
No

Yes
No
No
No

Yes
No
No
No

Yes
Yes
No
No

Yes
No
No
No

Yes
Yes
5235 only

Yes
Yes
Yes

Yes
Yes
No

Yes
Yes
No

Yes
5604, 5607, 5624
only
Yes
Yes
No
5603, 5604, 5607
only
Not Applicable
Not Applicable
Not Applicable

Not Applicable
Not Applicable
Not Applicable

No
Yes
Yes

No
Yes
Yes

Yes
Yes
No

No
No
No

No
5235 only

No
Yes

No
No

No
No

No
No

No
No

No
No

No
No

No
Yes

No
No

Yes
Yes (only in MiNET
mode)
Yes
IP Phones only

Yes
Yes except for 5235

Yes
Yes

Yes
Yes

Yes
Yes

Yes
No

Yes
No

No
No

No
No

Yes
Yes

No
No

Yes
IP Phones only

Yes
Yes

Yes
No

Yes
No

No
No

No
No

Yes
No

Yes
No

Yes
No

No
No

Yes
4x25, 5224, 53xx and
Navigator only
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
No

Yes
No

Yes
No

Yes
No

Yes
No

Yes
No

Yes
No

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes
Yes

Yes
Yes

Yes
Yes

No
Yes

Not Applicable
Yes

Not Applicable
Yes

Yes
(see Note 4)
Yes
Yes

Yes

Yes
Yes
(see Note 2)

Yes
(see Note 4)
Yes
Yes

Yes
No

No
No

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

No

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

Yes

No

Direct Page - Receive

Direct Station Select/Busy Lamp Field
(DSS/BLF)
Direct Transfer to Voice Mail
Directed Voice Call - Initiate
Directed Voice Call - Receive
Display Contrast Control
Display Brightness Control
Do Not Disturb
Feature Keys
Flash - Calibrated
Flash - Switchhook
Flash - Trunk
Flexible Answer Point
Gigabit Ethernet Stand Support
Ground Button
Group Listen

N/A on 5302
Yes
No
2500 only
No

Group Page - Initiate

Group Page - Receive

Yes
No

Group Presence - Join/Leave Group

Group Presence - Join All/Leave All
Groups
Handset Receiver Volume Control
Handsfree Answerback

Yes
No
N/A on 2500
No

Handsfree Operation

No

Handoff Key
Headset Operation

No
No

Headset Mute Switch

No

Hold

Yes

Yes
Yes
Yes
Yes
5212, DM, 5215, 5312 DM 5220, 5224, 5324
only
only
No
No
5215, DM 5215, 5207,
52xx, 5324, and
5212, 5312 only
Navigator only
Yes
Yes (only in MiNET
mode)
Yes
IP Phones only
except 5304
Yes
5212, 5312 only
5207, 5215,
5212, and 5312 only
Yes
N/A on 5005 , 5205,
and 5304 (see Note 1)
N/A on 5005
and 5205
Yes

Mitel Networks
2 of 5

Mitel MiVoice Business Feature Matrix

(Release 7.0)
Phones/Appliances
Family 1
SS401
SS4001
5001 IP
5201 IP
5302 SIP
2500 (ONS)

Family 2
SS4015
5005 IP
5010 IP
5205 IP
5207 IP
5212 IP
5215 IP
Dual Mode 5215 IP
5304 IP
5312 IP

Family 3
SS420
SS4025
SS4125
5020 IP
5220 IP
Dual Mode 5220 IP
5224 IP
5324 IP
Navigator

Family 4
SS430
SS4150
5140 IP
5240 IP
5235 IP

Family 5
5320/5320e IP
5330/5330e IP
5340/5340e IP
5360 IP

No
No

Yes
Yes

Yes
Yes

Yes
Yes

No
Yes
No for 5302 SIP

IP Phones only
Yes

IP Phones only
Yes

IP Dect Stand Support

Language Change

No
No

Line Interface Module Support

No

5312 only
N/A on 5005
and 5205
No

Line Types and Appearances

No

Yes (see Note 18)

Meet Me Answer
Messaging - Advisory

No
No

Messaging - Callback
Messaging - Dialed
Multi-color LED

N/A on 2500 and 5302

Yes
N/A

Features

Hold on Hold
Hold Key Retrieves Last Held Call
Hot Desking
Hot Line

Multi-Level Precedence and Preemption

(MLPP)
Multiple Message Waiting Indication

No

Music

No

Mute Key

No

Night Service
Off-Hook Voice Announce
Override
Override Security
Paging
PC Port (for 2nd LAN
connection; see Note 11)
PC Programming Application Support
(Desktop Tool or Web Interface)
Personal Directory
Personal Ring Group Membership
Phonebook

Phone Lock
Privacy Release
PKM Support

No

Yes
No
Yes (except 5302)
Yes
Yes
5302 only
No

No
Yes
No

Excludes SS401 and

SS4001
No
No

Record-A-Call
Redial

No
Yes

Redial - Saved Number

Yes

SS410
TeleMatrix 3000IP

5230 IP

Wireless
(IP-DECT System
Global, WiFi System
EMEA)

Wireless
(SpectraLink)

UC Advanced
Your Assistant

MiCollab Softphone/
UC Advanced
(with Softphone)/
Your Assistant
Softphone

Yes
Yes

Yes
Yes

Yes
Yes

No
Yes

No
Yes

IP Phones only
Yes

Yes
Yes

No
Yes

5604, 5607 only

Not Applicable

No
Not Applicable

Yes
Yes
(see Note 4)
No
Yes

5324 only
Yes

No
Yes

Yes
Yes

No
Yes
(only in MiNET
mode)
No
Yes

Yes
Yes
(see Note 4)
No
Yes

No
Yes

Not Applicable
Yes

Not Applicable
Yes

No
Yes

Dual Mode 5220, 5224,

and 5324 only
Yes (see Note 18)

5235 only

Yes (except
No
No
5320/5320e)
Yes (see Note 18) Yes (see Note 18) Yes (see Note 18)

No

No

No

No

Yes (see Note 18)

Yes (see Note 18)

Yes
Yes except for IP
devices in SIP
mode)
Yes
Yes
Yes

Yes
Yes

Yes
Yes

No
No

No
No

No
Yes
(see Note 4)

No
Yes
(see Note 4)

Yes
No

No
No

Yes
Yes
N/A

Yes
Yes
N/A

No
No
Not Applicable

No
No
Not Applicable

No
Yes
N/A

No
Yes
N/A

Yes
Yes
Yes

No
No
No

Yes

No

No

No

No

No

No

No

No

Yes (see Note 18)

Yes
Yes
Yes
Yes (except for 5005,
Yes (except for IP
Yes (except for IP
5205 and devices in devices in SIP mode) devices in SIP mode)
SIP mode)
Yes
Yes
Yes
Yes
Yes
Yes
5010, 5207, 5212,
5020, 5220 (incl Dual
N/A
5304, 5312, 5505
Mode), 5224, 5324
5212, 5215, 5312 only 5220 , 5224, 5324 only
No
Yes
No for 5304
N/A on 5005,
5205 and 5207)
5212 and 5312 only
Yes
5212, 5312 only
Yes
Yes
Yes
N/A on SS4015 and
5005
IP Phones only

5505 SIP

Yes
Yes

No
No

Yes
Yes

No
No

No
Yes

No
No

No
Yes

No

No

No

Yes (see Note 18) Yes (see Note 18)

No

Yes

Yes

Yes

Yes

Yes

Yes

No

Yes

Yes

No

Yes (quantity not

displayed)
Yes

No

Yes

Yes (quantity not

displayed)
Yes

No

Yes

Yes

No

No

Yes

5324, 5224 and

Navigator only
Yes
N/A on SS420
Yes
Yes
Yes
IP Phone only

No

Yes

No

No

Yes

Yes

Yes

Yes

No

Yes

Yes
5xxx only
Yes
Yes
Yes
IP Phones only

Yes
Yes
Yes
Yes
Yes
Yes

Yes
No
Yes
Yes
Yes
No

Yes
Yes
Yes
Yes
Yes
Yes

No
No
No
No
No
No

No
No
No
No
No
No

Yes
No
No
No
No
Not applicable

Yes
No
No
No
No
Not applicable

Yes
Yes
Yes
Yes
Yes
Yes

No
No
No
No
No
Yes

Yes

No

Yes

No

No

Yes
(see Note 4)

Yes
(see Note 4)

No

No

No
Yes
Yes
(see Note 7)

No
Yes
No

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
No (local Contacts
only)

Yes
Yes
Yes

Yes
Yes
Yes

No
Yes
Yes

Yes
Yes
No

Yes

No

No

Yes

Yes

No

No

No

No

Yes
5330/5330e and
5340/5340e only
Yes
Yes

Yes
410 only

Yes
No

No

No

No
No

No
No

Yes
No

No
No

No
Yes

Yes
Yes

Yes
Yes

Yes
Yes

No
Yes

Yes

Yes

Yes

Yes

Yes
Yes
(see Note 4)
Yes
(see Note 4)

Yes
Yes

Yes

No
Yes
(see Note 4)
Yes
(see Note 4)

Yes

Yes

5020 IP, 5220 IP, 5220 5140 IP, 5240 IP only

IP DM, 5224 IP, 5324
only
No
No
5xxx only
Yes
Yes
Yes
Yes (see Note 7)
Yes
5215, DM 5215 , 5212,
5304, 5312 only (see
Note 7)
Excludes SS4015
5020, 5220, 5224,
5235 only
5324, Navigator only
Yes
Yes
Yes
No
420, 5220, DM 5220, 430, 4150 and 5235
5224, 5324 only
only
Yes
Yes
N/A on SS430
Yes
Yes
Yes
Yes

5560 IPT

Yes

Yes

Mitel Networks
3 of 5

Mitel MiVoice Business Feature Matrix

(Release 7.0)
Phones/Appliances

Features

Release
Reminder
Resiliency Support
Ringer Control (Pitch and Volume)
Ring Group Membership
Ringing Line Select
Silent Monitor
Simplified Account Code Entry
SIP Support

Softkey Support

Family 1
SS401
SS4001
5001 IP
5201 IP
5302 SIP
2500 (ONS)

Family 2
SS4015
5005 IP
5010 IP
5205 IP
5207 IP
5212 IP
5215 IP
Dual Mode 5215 IP
5304 IP
5312 IP

Family 3
SS420
SS4025
SS4125
5020 IP
5220 IP
Dual Mode 5220 IP
5224 IP
5324 IP
Navigator

Family 4
SS430
SS4150
5140 IP
5240 IP
5235 IP

Family 5
5320/5320e IP
5330/5330e IP
5340/5340e IP
5360 IP

Yes (except 5302)

Yes

Yes

Yes

No
5xxx IP Phones (except
5302)
Yes (Volume only on
5302)
Yes
Yes
Yes

No
IP Phones only

Yes
IP Phones and
Navigator only
Yes

Yes
IP Phones only

Yes
Yes
Yes

No
5302 only

Yes
Yes
DM 5215, 5212, 5312, DM 5220, 5224, 5324
5304 only
and Navigator only

5230 IP

Wireless
(IP-DECT System
Global, WiFi System
EMEA)

Wireless
(SpectraLink)

UC Advanced
Your Assistant

MiCollab Softphone/
UC Advanced
(with Softphone)/
Your Assistant
Softphone

Yes

Yes

Yes

No

No

Yes
Yes

No
TeleMatrix only

No
Yes

No
Yes

No
Yes

Yes
(see Note 4)
No
No

Yes
(see Note 4)
No
No

Yes

Yes

Yes

Yes

Yes

Yes

No

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
No

Yes
Yes
No

Yes
Yes
No

Yes
Yes
No

Yes
5235 only

Yes
N/A on 5360

No
TeleMatrix only

Yes
No

No
Yes

5560 IPT

5505 SIP

Yes

No

No
Yes

No
Yes

Yes

Volume only

Yes

Yes
No
No

Yes
No
No

Yes
No
Yes

No
No
Yes

No
Yes

No
No

No
No

Yes
SIP Trunking only

No
Yes

Yes

Yes

Yes

No

Yes

Local softkeys

Local Softkeys

No

No

Yes

No

N/A on 2500
5302 only
N/A on 2500

No Yes for 5304

(see Note 8)
Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
Yes

Yes
Yes
No

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

Yes
Yes

No
No

Speed Call - System

Station-to-Station Dialing
SuperKey
Swap

Yes
Yes
No
No

Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Yes
Yes
410 only
Yes

Yes
Yes
No
Yes

No
Yes
No
Yes

No
Yes
No
Yes

Yes
No
Yes
(see Note 4)
No
Yes
(see Note 4)
No
Yes
No
Yes

Yes
Yes
Yes

Speed Call - Pause

Speed Call - Personal

Yes
No
Yes
(see Note 4)
No
Yes
(see Note 4)
No
Yes
No
Yes

Yes
Yes
No
Yes

No
Yes
No
No

Yes
5235 only

Yes
Yes

Yes
No

Yes
No

No
Yes

No
Yes

No
Yes

No
Yes

Yes
Yes

No
Yes

Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes

No
Yes
No
No

No
Yes
No
No

Yes
Yes
Yes
Yes

No
No
Yes
No

Yes
Yes
Yes
Yes
5330/5330e,
5340/5340e and
5360 only
Yes

Yes
Yes
Yes
Yes
No

Yes
Yes
Yes
Yes
Yes

Yes
Yes
Yes
Yes
No

Yes
Yes
Yes
Yes
No

Yes
Yes
Yes
Yes
No

Yes
Yes
No
Yes
No

Yes
Yes
Yes
Yes
No

No
Yes
No
No
No

Yes

Yes

Yes

Yes

Yes

Yes

Yes
(see Note 5)
No
(see Note 13)

Yes
No
(see Note 13)

No

No

No

No

Speaker Volume Control

Speed Call - CDE
Speed Call Keys

Tag Call (Malicious Call Trace)

Teleworker Support (Mitel Border
Gateway)

Tone Demonstration
Transfer
Trunk Access
Trunk Answer From Any Station
(TAFAS)
Trunk Busy-out
Trunk Select - Direct
Unified Communicator Mobile
VIP Status and Wakeup (Hospitality)
Visual Voicemail

No

Yes (Volume only on

5005 and 5205)
Yes
Yes
N/A on 5005 and 5207

SS410
TeleMatrix 3000IP

N/A on 5302
No

Yes (except 5302)

Yes
Yes
Yes

Yes
Yes
Yes
Yes
N/A 5005
Yes
N/A on 5005
Yes
and 5205
Yes
Yes
5020, 5220,
5215, DM 5215 , 5212,
5312, 5304 (see Note DM 5220, 5224, 5324
12)
and Navigator
(see Note 3)
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes

Yes
No
Yes (except ONS)
Yes (except ONS)
No

Yes
Yes
Yes except 5304
Yes
No

Yes
Yes
Yes
Yes
No

Yes

Yes

Yes

Yes
Yes
Yes
Yes
5xxx only
(embedded voice mail
only)
Yes

No (see Note 13)

No (see Note 13)

5xxx only
(see Note 13)

5xxx only
(see Note 13)

Yes

No

No
(see Note 13)

No

No

No

No

Web browser

No

No

No

5xxx only

Yes

No

No

No

8400 series only

Wireless LAN Stand Support

No

5235 IP only

Yes

No

No

No

No

Yes
(see Note 4)
Yes

Yes
(see Note 4)
No

Voice Mail
Whisper Coach

5212, DM 5215, 5312 DM 5220, 5224, 5324

only
only

Mitel Networks
4 of 5

Mitel MiVoice Business Feature Matrix

(Release 7.0)
Phones/Appliances

Features

Family 1
SS401
SS4001
5001 IP
5201 IP
5302 SIP
2500 (ONS)

Family 2
SS4015
5005 IP
5010 IP
5205 IP
5207 IP
5212 IP
5215 IP
Dual Mode 5215 IP
5304 IP
5312 IP

Family 3
SS420
SS4025
SS4125
5020 IP
5220 IP
Dual Mode 5220 IP
5224 IP
5324 IP
Navigator

Family 4
SS430
SS4150
5140 IP
5240 IP
5235 IP

Family 5
5320/5320e IP
5330/5330e IP
5340/5340e IP
5360 IP

SS410
TeleMatrix 3000IP

5230 IP

Wireless
(IP-DECT System
Global, WiFi System
EMEA)

Wireless
(SpectraLink)

UC Advanced
Your Assistant

MiCollab Softphone/
UC Advanced
(with Softphone)/
Your Assistant
Softphone

5560 IPT

CAUTION: Using the 5207 IP Phone and a headset without a Plantronics M12 Vista Universal Amplifier may cause hearing damage.
NOTES:
01) Mitel Networks 5207 IP Phones DO NOT support the direct connection of a headset. Use of a headset with this phone requires a Plantronics M12 Vista Universal Amplifier. The amplifier plugs into the handset port on the underside of the phone and allows the user to adjust
Plantronics models P51, P81, P101N, and Supra NC headsets are the ONLY headsets approved by Mitel for use with the 5207 IP Phone through the Plantronics M12 Vista. For optimum audio quality, set the M12 volume control to a low setting (1 to 3). Higher settings will degrade

02) A Group Page cannot be received by a 5220 IP (Dual Mode) Phone or a 5235 IP Phone that has a Line Interface Module installed in it.
03) Teleworker support for Navigator requires Teleworker Release 4 or later.
04) Functionality is limited or is provided differently than a non-YA phone.
05) Functionality is supported on master only.
06) Only Automatic Camp-on is supported on the 5302 IP Phone.
07) The "Phonebook with Location" option is supported on the 5212, 5224, 5304, 5312, 5320/5320e, 5324, 5330/5330e, 5340/5340e and 5360 IP Phones and the SUPERSET 4025 Phone.
08) The 5304 supports the same set of features supported by the 5312 IP Phone. Some features are not recommended due to certain limitations, mainly the lack of soft keys and indicators (LED), and inaccessible DTMF dial pad.
09) Call Forward Cancel All is only supported as a feature access code that can be programmed as a speed dial key.
10) Audio coding: ITU-T Rec. G.722.1 Annex C, licensed from Polycom
11) The PC port is enabled by default but can be disabled by Class of Service, except on the 5505 SIP Phone where it's always enabled.
12) Teleworker support for the 5304 requires firmware 2.1.1.2 or later.
13) IP/SIP devices can invoke Whisper Coach via MiTAI-based applications.
14) 5140 IP, 5240 IP, and 5235 provide the Call History functionality. See the "Call History for 5xxx IP Appliances and Your Assistant" Help topic for details.
15) It is recommended that for these sets you use the Call History Application (not the Feature).
16) For Call History functionality on this device, see "Call History for 5xxx IP Appliances and Your Assistant" Help topic.
17) For Call History on these sets, see the appropriate device's User Guide.
18) A Key system line appearance of a SIP set lights correctly when the set receives a call but not when it originates a call. Both originated and received calls will light a BLF of the SIP device.

Mitel Networks
5 of 5

5505 SIP