Name: Abdul Rasyid Romadhoni

NIM: 29116028

Microsoft: Competing on Talent (Organizational Health Index)

There are 9 elements of Organizational Health Index (OHI) and 37 practices that has been developed by
Mckinsey Company to measure the healthiness of organizations. Those are 9 elements and 37 practices
are showed in the table as followed:
Elements
1. Direction

2. Leadership

3. Culture and climates

4. Accountability

5. Coordination and
control

6. Capabilities

7. Motivation

8. External orientation

9. Innovation & Learning

1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.
37.

Practices
Shared Vision
Strategic clarity
Employee involvement
Authoritative Leadership
Consultative leadership
Supportive leadership
Challenging leadership
Open and trusting
Internally competitive
Operationally disciplined
Creative and entrepreneurial
Role clarity
Performance contracts
Consequence management
Personal Ownership
People performance review
Operational management
Financial management
Professional standards
Risk management
Talent acquisition
Talent development
Process-based capabilities
Outsourced expertise
Meaningful values
Inspirational leaders
Career opportunities
Financial incentives
Rewards and recognition
Customer focus
Competitive insight
Business partnership
Government and community relations
Top-down innovation
Bottom-up innovation
Knowledge sharing
Capturing external ideas

The questionnaire is developed by interpreting from 37 practices which are ask the respondents how often
the practices are demonstrated at the Microsoft organization. Respondents are asked the extent to which it
is true of their organization where there are 5 possible responses as follows:
Likert
Scale
1
2
3
4
5
Respondents:
1. Division Head
2. Department Head
3. Section Head
4. Medium Expert

Possible Answer
Never
Seldom
Sometimes
Often
Always

5. Young expert
6. Young Staff
7. Staff

No

Practice

In general I enjoy working under the

supervision of my boss
Employees complain about too many priorities
and poor communication.
The supervisor invites employees to make the
decision with him/her. He/she considers
his/her voice equal in the decision process
Your boss let you make decisions whenever
required
Your boss involve you to solve the problems
into the team
Your boss gives you an authority to doing the
work and helps you directly if you find any
difficulties in the job.
Your boss able to solve problem such issues
lack of funding and other resources
My boss asked me to give a feedback/
evaluation about his/her leadership style,
whenever he/she want to change the
management style
Microsoft periodically set the employee of
the month
In accomplished job my Principe is do right
things right.
My Jobs Simply Varies / No monotonous.
I understand what is required of work.
I was able to achieve the target of my career
set.
My boss reward me if I accomplished what I
committed to do, and if its not yet, he engages
me in a conversation to understand why
progress has not been made.

Never

2
3

4
5
6

7
8

9
10
11
12
13
14

Possible Answer
Seldom Sometimes Often

Always

15
16
17
18
19
20
21
22
23

24
25
26
27
28
29
30
31
32
33

34
35

36
37

Company allows you to act more freedom

without bureaucracy.
My supervisor regularly discussing my career
Microsoft focus on operational KPI to
monitor and manage business performance
Microsoft focus on Financial KPI to control
the effective allocation
Microsoft using clear standards about policies
and rules to set behavioral expectations
Microsoft responding to unexpected problems
and anticipated risks.
Microsoft periodically start sourcing right
talent.
Training that I follow precedence to be doing
my job this time with success
When I was given the responsibility, I already
have the skills required for accomplished these
jobs
Microsoft periodically recruit the outsourcing
employee
Microsoft reflect values that I hold
My boss treats me as a whole person
If I work hard and able finish well, I will have
got a chance of promotion
Microsoft gives the incentive bonus for the
best performer employee.
Merit increases were awarded on the basis of
ones present skills
Software sales exceed the target
Microsoft can beat competitor amount of sales
Microsoft building and maintaining a network
of external business partners
Microsoft Developing strong relationships
with the public, local communities,
government and regulatory agencies.
Promoting people who were in charge of failed
projects
Microsoft encouraging and rewarding
employee participation in the development of
new ideas and improvement initiatives
Microsoft Enabling collaboration and
knowledge sharing across the organization
Microsoft helps the employee to importing
ideas and best practices from outside the
organization.