Alan K.

Carpenter
Vienna, Virginia 22182
LinkedIn https://www.linkedin.com/in/alan-carpenter
love2cycleva@gmail.com

Executive Management
Strategic Transformation

Business Development

Operations Management

Accomplished executive with over 25 years in developing and delivering professional services to public and private sector
clients. He has demonstrated experience in penetrating new markets, integrating and leading organizations across a diverse set
of client business. He has extensive experience and competence in managing complex organizations and programs requiring
professional judgement, business process expertise, and interactions across all levels of management. Key competencies are in
the areas of: Business Strategy and Development, Program and Project Management, Operations, and Technology Consulting.
Throughout his career, he has been consistently recognized for his leadership, excellent business performance and client
service delivery, high levels of customer satisfaction, as well as his business acumen.

Professional Summary
eGlobaltech, LLC
Senior Vice President, Public Safety and International Programs

April 2016 to present

Lead the $30M Homeland Security and International Program business representing 50% of the total eGlobaltech revenue.
This includes strategic partnering, contract and pricing, profitability and $500m in business opportunities. He is responsible for
acquiring and maintain strategic business relationships, client satisfaction, and retention of current base of business
He is also responsible for the defining the eGlobaltech strategy to transition the legacy, socio-economic based business to a
business model prepared to compete in a full and open, federal, competitive market.
Robbins-Gioia, LLC
Vice President, Civilian Markets

November 2006 to March 2016

Accountable for business units overall performance with an average 10% increase in revenue and 50% gross margin year over
year. Client satisfaction, retention and growth in existing accounts increased under his leadership, with formal contract ratings
of exceptional across all projects. Mr. Carpenter achieved these business results through a multi-faceted approach that
included: a laser focus on improving client relationships and expanding existing client accounts; better oversight and
management of the existing account portfolio; a cost containment program; and a strategic shift in corporate investments to
new high growth opportunity markets. In 2014, Mr. Carpenter conceptualized and led the development of RGs public safety
broadband initiative that led to a new DHS contract for 2015. He leveraged this DHS award to penetrate the State market in
public safety broadband and Land Mobile Radio market. In this unique and competitive federal market, the business unit is on
target to meet its revenue and margin goals.
Program Executive, DHS, Customs & Border Protection
Wireless Systems Program Management Office

June 2010 to October 2013

Implemented the nationwide, $127 million integrated logistics program to operate and maintain mission critical voice
communications nationwide. This plan included a 15 - year life cycle cost estimate and analysis resulting in savings of
approximately $25 million as a result of linking cost to requirements and specific needs of users. The plan was approved by the
DHS governing bodies, executive and political management. The cost estimate and risk management methods were recognized
as best practice allowing the client to make strategic choices and better allocation of resources.
Senior Executive Consultant, DHS, CBP
Secure Border Initiative

November 2006 to June 2010

Accountable for the program and business management functions for a $100 million contract integrated into a $2.1B program.
The objective to develop nationwide, border security software designed to integrate multiple system components for the
A. Carpenter Resume

virtual-fence deployed along the southwest border of the United States. The virtual fence was completed, deployed and is
currently in use along the southwest border for surveillance and interdiction. This system is credited with operational
improvements, allocation of CBP resources and a 20% improvement in interdiction of contraband.
The North Highland Company, Principal

September 2005 to November 2006

Established the first corporate strategy for the federal marketplace. In this capacity, he developed and implemented the
companys federal business strategy that included three focus areas: Increasing Business Development and Sales, Increasing
Brand Awareness, and Improving Business Development Infrastructure. Within seven months, Mr. Carpenter had generated
nearly 25% of the companys opportunity pipeline. In addition to his business development role, Mr. Carpenter was also
responsible for client service delivery across a number of commercial and public sector accounts.
IBM, Associate Partner

December 1999 to September 2005

Credited with the growth of IBMs DHS CBP client account from $500k to $2.1million annually for two consecutive years.
The objective of the CBP Cargo Systems Program Office project was to demonstrate how client technology investments in
CBP cargo processing in land ports of entry contributed to operational improvements. Mr. Carpenter was responsible for
account management, client and business partner relations, service delivery, project scheduling, and cost management related
to the delivery of work products and deliverables. Under his account leadership, all contract schedule and cost variances were
within program thresholds for contract performance. The DHS CBP client awarded IBM an additional $1.2million to expand
the project scope beyond the original contract terms.
Led IBMs Strategy and Change practice focused on the Environmental, Transportation and Federal markets. In this capacity,
he was responsible for the delivery of consulting services, account management, talent management, and the practices
business and financial management and reporting functions. In addition to his practice management role, he was credited and
rewarded for the direct sales of $192 million in revenue with $300 million in signings.
Developed and implemented a three-year, web-based, customer retention strategy for a large global retailer. The engagement
included customer and market analysis and tactical initiatives to reduce attrition across the multiple sales channels. The project
included process and technical redesigns targeted at improving cross sell and up sell revenue estimated at $10 million annually.
Designed and delivered a B2B platform for a large logistics company. The engagement included recommendations for
extending the corporate brand on the web and developing an overall blueprint as the foundation for the portal. The project team
developed recommendations for an e-business strategy and a corporate governance structure. In addition, the blueprint
described information design, content strategy, design studies, and a high level technical architecture. The client executive
management team accepted and implemented IBMs recommendations.
Computer Sciences Corporation, Principal

April 1993 to December 1999

As Principal, Mr. Carpenter had a wide range of leadership responsibilities. In addition to overseeing numerous process
improvement, reengineering and change management client service projects for public and commercial sector accounts, he was
responsible for business development and account growth activities. During his tenure at Computer Sciences Corporation, Mr.
Carpenter refined his strategy, operations, program management, and client and stakeholder management skills.

Education

M.B.A., Management Information Systems, American University, 1995

B.S., Health Management, Summa Cum Laude, Springfield College, 1986

Clearances and Certifications

Enterprise Architecture Center of Excellence, Certified Enterprise Architect, 2013

Top Secret clearance, active
DHS CBP clearance, active

Volunteer Activities

English as a Second Language, Facilitator

Year Up, National Capital Region, volunteer advisor and program management course instructor, 2015

A. Carpenter Resume