Readme Device Packs v3.0 for Cisco Prime Infrastructure 2.

Readme for Device Packs 3.0 for Cisco Prime

Infrastructure 2.0
Revised: 2/27/2014
This Readme provides information on installing and upgrading, bug fixes, and additional documentation
for Cisco Prime Infrastructure, Release 2.0.

Contents
Readme for Device Packs 3.0 for Cisco Prime Infrastructure 2.0 .................................................................................1
New Features .................................................................................................................................................................1
Viewing New Devices Supported ...................................................................................................................................1
NBAR2 Protocol Update ................................................................................................................................................2
System Requirements ....................................................................................................................................................2
Package Details ..............................................................................................................................................................2
Device Packs Installation ...............................................................................................................................................2
Installing the Device Packs from cisco.com ...............................................................................................................2
Installing the Device Packs from Local Storage .........................................................................................................2
Caveats ..........................................................................................................................................................................3
Resolved Problems ........................................................................................................................................................3
Known Problems ............................................................................................................................................................4
Obtaining Documentation and Submitting a Service Request ......................................................................................7

New Features

This Device Pack includes Zone Based Firewall (ZBFW) support for Cisco 2000 Series Connected Grid
Routers (GCR) and Software Image Management for ACE4710 devices

Viewing New Devices Supported

To view the devices that are supported in this Device Pack, please see

http://www.cisco.com/c/dam/en/us/td/docs/net_mgmt/prime/infrastructure/20/supported/devices/DeviceSupportMatrix-pi20-DevicePacks30.xlsx

Page 1

Readme Device Packs v3.0 for Cisco Prime Infrastructure 2.0

NBAR2 Protocol Update

For more details on the NBAR2 protocol pack update in Prime Infrastructure, please refer to NBAR
Protocol Packs.
For more details on the NBAR2 Protocol Pack 9.0.0, please refer to Release Notes for NBAR2 Protocol
Pack 9.0.0.

System Requirements
Install the Device Packs on a server running Cisco Prime Infrastructure version 2.0 with pi_update_2.0-3
Update patch.

Package Details
Files

Description

pi_dev_pack_update_2.0-25.ubf

Updated bundle file with incremental device updates.

File size: 11506219 bytes

Device Packs Installation

You can install the Device Packs in one of two ways:

From Cisco.com. See Installing the Device Packs from cisco.com.
From a local storage. See Installing the Device Packs from Local Storage.

Installing the Device Packs from cisco.com

1.
2.
3.
4.

Log in to the Prime Infrastructure 2.0 server.

Choose Administration > Software Update.
Click Check for Updates.
Log in with your cisco.com credentials to check for updates directly from the Prime
Infrastructure server.
5. Select pi_dev_pack_update_2.0-25.ubf.
6. Click Install to install the Device Packs.
7. Restart the Cisco Prime Infrastructure server to complete the installation process.

Installing the Device Packs from Local Storage

1. Log in to Prime Infrastructure 2.0 server.
2. Choose Administration > Software Update.
3. Click Upload Update File.
Page 2

Readme Device Packs v3.0 for Cisco Prime Infrastructure 2.0

4. Click Browse and locate the pi_dev_pack_update_2.0-25.ubf file.

5. Click Install to install the Device Packs.
6. Restart the Cisco Prime Infrastructure server to complete the installation process.
Note: You do not need to issue a restart immediately. However, the Device Packs will not work until
the Prime Infrastructure server is restarted.
Note: If you previously added a device that is newly supported in this Device Packs, you need to
delete the device from Prime Infrastructure and then add it again.

Caveats

Port Count and Port Summary information shows incorrect values for Nexus 3064, Nexus 6004,
ACE4710, ASR1002, SB300 and Catalyst 6807 devices.
The Software Image Management feature is not supported for Nexus 3064, Nexus 6004, Nexus 3548.
When the 2960X and 2960+ family of switches are set up in a stacking mode, the device family shows up
as Cisco Catalyst 2960S.

Resolved Problems
Bug ID

Summary

Device Platform

CSCum00134

Device details not populating in the tree structure when user

tries to Import Image
ASA 5585 device running code 9.1(3) fails Inventory Collection
due to "Partial Collection" message.
Prime Infrastructure may fail to perform a config archive for
an ASR 1002-X, instead throwing an error "No device package
found for the specified device."

ACE -4710
ASA-5510
ASA-5585

Feature details not coming in Image Recommendations

When you choose Operate > Device Work Center and select a
Cisco ASR1002X device, the Features information under the
Image tab is not displayed
You cannot schedule a configuration archive job on Cisco
Catalyst 3560 and Cisco Catalyst 2960x devices. Choose
Operate > Device Work center.
On switch stacks, when the "Erase Flash Before Distribution"
option is enabled, PI only erases the flash on the master. The
flash on the members are not erased. PI should erase the flash
on all the switches in the stack when the "Erase Flash Before
Distribution" option is enabled
PI sets a wrong boot variable when distributing a tar image on
a stacked switch. When distributing a tar image, the image is

ASR1002X
C 2950G

CSCul72492
CSCul19345
CSCum53513
CSCul84223
CSCul15936

CSCuj49418
CSCuj96615

ASR 1002-x

C2960x devices

Cat 3750
Cat 3750
Page 3

Readme Device Packs v3.0 for Cisco Prime Infrastructure 2.0

CSCum66065
CSCum82289
CSCun08418

CSCuj88819
CSCul91538

CSCum53793

located in a directory. PI does not include this directory in the

boot variable
If you upgrade IOS firmware on a device using tar image, older
tar images will be also removed even though you unselect
"Erase Flash Before Distribution" option in the Prime
Infrastructure UI
Operate -> Software Image Management page, CAT 5700 and
CAT 3850 shows wrong image family as CAT4500E
PI 2.0 cannot import s72033-ipbase-mz.151-2.SY1.bin images.
job result shows Image collection from source: success Copy
Image to staging location: success Copy Image to Repository:
Failure.
PI 2.0 failing image import with the reason "Copying Image to
Repository FAILURE".
For Upgrade Analysis and Image recommendation on CAT4500
with SUP7, Prime Infrastructure is fetching regular IOS list (for
other supervisors) instead of IOS-XE list for SUP7
You cannot rollback or overwrite configuration archives if you
are using the rollback and overwrite feature.. Rollback fails if
reboot is enabled. Rollback is partially successful if you do not
have reboot enabled.

CAT 3750 Stack

CAT 5700 &

CAT 3850
Cat 6000

CAT-4500
CAT-4500
SF302-08

Known Problems
Bug ID

CSCum51671
CSCum53391
CSCum53443
CSCum53446
CSCul35451

CSCul24686
CSCun18242

Summary
Device Work Center, select a device, click the Config Archive tab,
select an archive, then click Rollback, the job state is "partial
success" because of the speed configuration
The UDI and Model Number for the Cisco ACE 4710 module do not
appear on the Device Details > System > Summary page.
Choose Operate > Device Work Center and select the device Under
Device Details > Interfaces > IP Interfaces - IP interface information
is not displayed
Choose Operate > Device Work Center and select the device Under
Device Details > System - VLAN menu is not displayed Under
Device Details > Interfaces - VLAN Interface menu is not displayed
After distributing software images , Prime Infrastructure does not
automatically reboot the devices even if you select the Reboot
option. Choose Operate >Software Image Management.
Select Device Details > Interfaces > IP Interfaces. The IP address
configured on an interface is not displayed in the Interface table
When you choose Operate > Device Work Center and select Cisco
ASR 1K device, the Sensor, Spanning Tree details under "Device

Impacted
Device

ACE 4710
ACE 4710
ACE 4710
ACE 4710
ASA
ACE4710
MS200X
SB300
ASA 5515-X
MS200x
ASR 1K
Page 4

Readme Device Packs v3.0 for Cisco Prime Infrastructure 2.0

CSCun18261

CSCun16674
CSCun16335
CSCun02472
CSCum53473
CSCum53470
CSCul15927

CSCum48371

CSCum53556
CSCum53567
CSCum53856
CSCun16551

CSCun16567
CSCun16581
CSCun16612

details" and Ether-channel details under "Interfaces" are not

displayed
When you choose Operate > Device Work Center and select a
Cisco ASR 1K device, Port Summary ( Under Device Details >
Summary ) , Modules & Physical Ports (Under Device details) are
not displaying right Port Count
When you choose Operate > Device Work Center and select a
Cisco ASR1002X device > Image Tab > Select Image and Click on
Import. Under Image Recommendation, Cisco IOS XE version are
getting displayed instead of Cisco IOS Image version
Navigate to Home > Performance > Network Device / Interface
Top N Cpu and Interface Utilization data are not displayed.
When you choose Operate > Device Work Center, the Vlan,Sensor,
Stacks and Spanning Tree details under "Device details" are not
displayed
Device Work Center and select the device Under Device Details >
Interfaces > IP Interfaces - IP interface information is not displayed
When you choose Operate > Device Work Center and select a
Cisco ASR1002X device, the following menus do not appear when
you click Device Details > System: Spanning Tree NMSP Location
You cannot import a software image from Cisco Catalyst 2960x
switches upgraded with a tar image file when you Choose Operate
> Software Image Management, then click Import
When you choose Operate > Device Work Center and select a
Cisco 819HG-4G device, the Inventory Collection Status shows as
"Partial collection failure" and the Cellular Modem Information is
not displayed in inventory reports
When you choose Operate > Device Work Center and select a
Cisco C819HG-4G device, the following menus do not appear:
Device Details > System > VLANS Device Details > Interfaces >
VLAN Interface
Choose Operate > Device Work Center and select the device Under
Device Details > System > VLANS menu is not shown Under Device
Details > Interfaces > VLAN Interface menu is not shown
Product ID information is not displayed in the Device Details >
System > Summary page for Cisco Catalyst 6807 devices
When you choose Operate > Device Work Center and select a
Cisco MS200X device, the Device memory & Spanning Tree under
Device details not displayed
Choose Operate > Device Work Center, then select a device. Select
Device Details > Interfaces > Ethernet Interfaces. Port Channels are
getting displayed under Ethernet Interface Tab. and all the
interface having duplicated MAC addresses
Choose Operate > Device Work Center, then select a device. Select
Configuration Configuration Tab is not showing details
Navigate to Home > Performance > Network Device / Interface
Top N Cpu, memory and Interface Utilization data are not

ASR 1K

ASR 1K
ASR 1K
ASR 901
ASR1000
ASR1002X
C2960x devices

C819HG

C819HG-4G
C819HG-4G
Cat 6807
MS200X

MS200X
MS200X
MS200X
Page 5

Readme Device Packs v3.0 for Cisco Prime Infrastructure 2.0

displayed.
The IP address configured on an interface does not appear in the
device details table. Choose Operate > Device Work Center, then
CSCul24686
select a device. Select Device Details > Interfaces > IP Interfaces.
When you try to distribute a software image on a Cisco NAM
Nexus 7K Service device, the job fails without an error message.
Choose Operate > Software Image management, select a NAM
image, then click Distribute. Select the Cisco NAM Nexus 7K
Service Blade device. Select the required options, then click
Submit. The job fails without an error message
CSCul35421
When you choose Operate > Device Work Center and select a
device, then click the Config Archive tab, select an archive, and
CSCum54011 click Rollback, the rollback fails
The Product ID and Version do not appear in the Device Details >
CSCum53013 Summary page
When you choose Operate > Device Work Center, the following
detailed device information is not displayed: VLAN (Device Details
> System > VLANS) VLAN Interface (Device Details > Interfaces >
VLAN Interface) Spanning Tree (Device Details > System >
CSCum53040 Spanning )
Choose Operate > Device Work Center and select the device Under
Device Details > Interfaces > IP Interfaces - IP interface information
CSCum53105 is not displayed
When you choose Operate > Device Work Center, select a device ,
then click the Config Archive tab, select an archive and click
CSCum50492 Rollback, you get a "partial CollectionFailure" error message
The Software Version information does not appear in the Device
CSCum53833 Details > System > Summary page
When you select Software Image Management > Import > Choose
file as Source > Browse and Upload the file "Sx300_FW1.1.2.0.ros", Following error appears Please select a valid Image
CSCum20294 File such as *.bin,*.tar,*.aes ,*.pie or *.gz to proceed!
When you choose Operate > Device Work Center and select a
Cisco SB300 device , the VLAN Type Value does not appear under
CSCum53741 Device Details > System > VLANS
Choose Operate > Device Work Center and select the device Under
Device Details > Interfaces > IP Interfaces - IP interface information
CSCum53770 is not displayed

N7K-SM-NAM-9

N7K-SM-NAM-9
Nexus 3064,
Nexus 3548
Nexus 3064,
Nexus 3548,
Nexus 6004
Nexus 3064,
Nexus 3548,
Nexus 6004
Nexus 3064,
Nexus 3548,
Nexus 6004
NGA3140
NGA3140

SB300
SB300
SB300

Page 6

Readme Device Packs v3.0 for Cisco Prime Infrastructure 2.0

Obtaining Documentation and Submitting a Service

Request
For information on obtaining documentation, submitting a service request, and gathering additional
information, see Whats New in Cisco Product Documentation at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html.
Subscribe to Whats New in Cisco Product Documentation, which lists all new and revised Cisco technical
documentation, as an RSS feed and deliver content directly to your desktop using a reader application.
The RSS feeds are a free service.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of
Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners.
The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
Any Internet Protocol (IP) addresses and phone numbers used in this document are not intended to be actual addresses and phone numbers. Any
examples, command display output, network topology diagrams, and other figures included in the document are shown for illustrative purposes
only. Any use of actual IP addresses or phone numbers in illustrative content is unintentional and coincidental.

2014 Cisco Systems, Inc. All rights reserved.

Page 7