Organizational Behaviour II

Team & Group

Dynamics
Knowing
Doing
Being

Module 3: Transaction Analysis, Mental models, EQ

Module 10: Team Effectiveness & Conclusion

Module 9: Integrated Case Study
Module 8: Team Structure, Roles and Creativity
Module 7: Team Productivity Lab
Module 6: Team Conflict and Negotiations
Module 5: Group Decision Making
Module 4: Team Leadership, Power and Influence
Module 3: I in relation with Groups- Transaction Analysis, Mental Models, EQ
Module 2: I in relation with Groups FIRO and Sensitivity
Module 1: Introduction & Beauty of Groups

Course
Content

DOING

Take the instrument

1. 36 Questions
2. On scale of 1 to 5

3. No right or wrong answer

4. Self- honesty
5. How you interact with others

Assessment

KNOWING

Transaction Analysis

EGO States

Transaction Analysis

Life Positions

EGO States

EGO States

Prescriptive

Care Free

Informative

Normative

Rebellious

Rational

Critical

EGO States

Creative

Here and now

Consistent pattern of feeling and experience related to

corresponding consistent behavior

Parent
(P)

EGO States

Child
(C)

Adult
(A)

Consistent pattern of feeling and experience related to

corresponding consistent behavior

Never talk to strangers

Always chew with your mouth closed

Look both ways before you cross the street

Parent
(P)

Unquestioned/ imposed External Events

Feel with values, should/ ought, good/bad
Feeling behaviors copied from parents/ authority figures

Critical

(P)
EGO States-Parent

Nurturing
(P)

When I saw the monsters face,

I felt really scared

Child
(C)

The clown at the birthday party

was really funny!

Internal

Impulsive, self-centred, angry, fearful

Feeling behaviors copied from childhood memory how we seek
love, approval from powerful figures..

Creative
(C)
EGO States-Child

Reactive
(C)

Adapted
(C)

I do not have sufficient

data to conclude
exactly..

Adult
(A)

You are right. There

could be different
perspectives.

Feeling behaviors copied from healthy cooperative relationshipsExperiences of overcoming difficulties

Here and now
Objective appraisal of reality

EGO States- Adult

Parent
(P)

Critical

Child
(C)

Creative
(C)

Adult
(A)

(P)

Nurturing
(P)

Reactive
(C)

Adapted
(C)

Parent
(P)

Critical - Expression through power

Nurturing Expression through
love and care

Child
(C)

Creative- Free Expression of

emotions
Reactive Expression through
aggression
Adaptive - Expression by adjusting
your natural tendency (approval)

Adult
(A)

Expression through rationality,

information based

Parent
(P)

Parent
(P)

Child
(C)

Child
(C)

Adult
(A)

Adult
(A)

Transactions

Parent
(P)

Parent
(P)

Child
(C)

Child
(C)

Adult
(A)

Adult
(A)

Complimentary Transactions

Parent
(P)

Parent
(P)

Child
(C)

Child
(C)

Adult
(A)

Adult
(A)

Crossed Transactions

Parent
(P)

Child
(C)

Adult
(A)

Ego States

Other person
is not ok

Other person
is ok

EGO States

Dysfunctional

Functional

Nurturing
Parent

Rescuing

Supportive

Critical
Parent

Prescriptive

Normative

Adult

Task
Obsessive

Problem
Solving

Creative
Child

Bohemian

Innovative

Reactive
Child

Aggressive

Confronting

Adapting
Child

Sulking

Resilient

EGO States

Transaction Analysis

Life Positions

You are ok

Depressive

Healthy

(I am not ok, you are ok)

(I am ok, you are ok)

I am not ok

I am ok

Futile
(I am not ok, you are not
ok)

Life Positions

Defensive
(I am ok, you are not ok)

You are not ok

Styles in two life positions

EGO States

Not OK

OK

Nurturing
Parent

Rescuing

Supportive

Critical
Parent

Prescriptive

Normative

Adult

Task Obsessive

Problem Solving

Creative
Child

Bohemian

Innovative

Reactive
Child

Aggressive

Confronting

Adapting
Child

Sulking

Resilient

Styles in two life positions

EGO States
Nurturing
Parent
Critical
Parent

Adult
Creative
Child

Reactive
Child
Adapting
Child

Not OK

OK

Styles in two life positions

EGO States

Not OK

Nurturing
Parent
Critical
Parent

Adult
Creative
Child

Reactive
Child
Adapting
Child

Moving
towards
developed
OK EGO
states

OK

Being

PARENT

Ego States

CHILD

Nurturing

Critical/
Regulating

Adult

Creative

Reactive

Adaptive

Supportive

Normative

Problem
Solving

Innovative

Confronting

Resilient

Bohemian

Aggressive

Sulking

Sub Ego States

Managerial
Style if
assumption
is you are ok

Managerial
Style if
assumption
is you are
not ok

ADULT

Cut off
scores

Rescuing

Prescriptive

Task
Obsessive

Game people play

Drama Triangle
"Poor me!"
Victim

DRAMA
TRIANGLE
Rescuer

"Let me help you."

Persecutor

It's all your fault.

Drama Triangle
Vulnerable

DRAMA
TRIANGLE
Rescuer

Persecutor

Drama Triangle
Vulnerable

DRAMA
TRIANGLE
Responsible

Persecutor

Drama Triangle
Vulnerable

DRAMA
TRIANGLE
Responsible

Powerful

Drama Triangle Winner Triangle

Vulnerable

WINNER
TRIANGLE
Responsible

Powerful

DOING

YOU have win

Octets

Scores

Octet 1

-600

Octet 2

160

Octet 3

360

Octet 4

-200

Octet 5

640

Octet 6

-40

Octet 7

-540

Activity Win as much as YOU can

Total

REFLECT

Activity Win as much as YOU can

Eye
of
Beholder

People see what they want to see and

what they are prepared to see

What they are

KNOWING

B
2

MESSAGE SENT BY A

2
MESSAGE RECEIVED BY B

MESSAGE SENT BY A

2
MESSAGE RECEIVED BY B

Neurological Pathways (ruts or grooves or neural networks )

The more we think in a particular way, the deeper the rut and groove we
create in our brain. If we unconsciously continue in the same thought
patterns, these grooves deepen as we reinforce those patterns.
It is sometimes necessary to understand and challenge our habitual
patterns of thought.

What we are today comes from our thoughts of yesterday, and

our present thoughts build our life of tomorrow: our life is the
creation of our mind.
BUDDHA

New life experiences

Previous life experiences

BEING

Do you think
It is necessary that an adult human being to be loved or approved by virtually every
significant other person in his community.
One should be thoroughly competent, adequate, and achieving in most possible
respects if one is to consider oneself worthwhile.
Certain people are bad, wicked, or villainous and that they should be severely
blamed and punished for their villainy.

It is awful and catastrophic when things are not the way one would very much like
them to be.
Human unhappiness is externally caused and that people have little or no ability to
control their sorrows and disturbances.
If something is or may be dangerous or fearsome one should be concerned about it
and should be aware on the possibility of its occurring.

 It is easier to avoid than to face certain life difficulties and self-responsibilities.

One should be dependent on others and needs someone stronger than oneself on
whom to rely.

Your past history is an all-important determiner of ones present behaviour and

that because something once strongly affected ones life, it should indefinitely
have a similar effect.
You generally become quite upset over other peoples problems and disturbances.
There is invariably a right, precise, and perfect solution to human problems and
that It is an issue if this perfect solution is not found.
You give people (including yourself) a global rating as a human and that their
general worth depends upon the goodness of their performances.

REBT Considers these 12 ideas as the most observed

irrational 12 ideas across human beings

"Men are disturbed not by events, but by the

views which they take of them. Epictetus
A. Something happens

B. You have a belief

about the situation.

C. You have an
emotional reaction to
the belief

A. Your employer falsely accuses you of taking

money from her purse and threatens to fire
you.
B. You believe, She has no right to
accuse me. She's a ******!
C. You feel angry.

B. You believe, I must not lose my job. That

would be unbearable.

C. You feel anxious.

Not A but B drives C. !!

We see what we look for and we miss much of what we

are not looking for even though it is there... Our
experience of the world is heavily influenced by where
we place our attention.
Stavros and Torres

Issue of Focus

OUR BOXES

Getting stuck in the box

Everyone of us is trapped in some or other box.

Better than Box

Must be seen as Box

I Deserve Box

Worse than Box

Box 1

Inside Box

Box 2
Reaction

Stimulus
Box 3
Box 4

Outside Box

Stimulus

Gap

Response

Moving
Out
Of Box
What is the key solution?

Self - Awareness

Moving
Out
Of Box

Choiceless awareness
of
conscious response

Wilful awareness
of
conscious response

Wilful awareness
of
unconscious response

Choiceless non-awareness
of
unconscious response

Perception of other
team members

Mutual Understanding
Mental Models

Communication within
teams

Team Belief

Being