Professional Documents
Culture Documents
THEME A
Tejas Shah
Eshan Kapoor
Gourab Ray
tejas.shah15@nmims.
edu.in
eshan.kapoor15@nmi
ms.edu.in
NMIMS Mumbai
Table of Contents
Sr.
No.
Topic
Page No.
Executive Summary
Introduction
10
10
11
Summary of Recommendations
12
12
12
Executive Summary:
In the last decade, automotive companies and leaders have witnessed a pattern of
slow growth on a global scale. Although the developed nations were believed to be
the drivers of the overall automobile sales globally, a declining global economy and a
dynamic shift in consumer preferences have seen sales going down in most markets.
However, significant advancements in this sector have not materialized to boost the
demand. Today, developments have made vehicles safer, fuel efficient and more
technologically advanced. Automotive businesses have now become synonymous with
skills, advanced technology and paradigm shifting changes.
The next decade will see such profound transformations continuing in the context of
how cars are built and the way it is purchased by the consumers. Leading the change
in this context will be shaped by the following four themes that form an important
constituent of our report.
Green
Reason: The
consumer base
and regulatory
bodies are
increasingly
getting aware
of the CO2
emissions.
Convenient
Reason: The increase in
urbanization has led to
people consider
convenience as an
important part of
mobility. Increasing Total
Cost of Ownership also
plays an important role.
Safe
Reason: Increase in
the number of
vehicular
congestion has
resulted in higher
road accidents. This
has triggered a
need for safer
automobile and
transportation.
Affordable
Reason: Smaller
rate of increase in
disposable
income in the
emerging
economies will
force people to
look for cheaper
alternatives.
The aforementioned themes will be the subject to the transformations in the industry
that will be defined by six key trends that will change how competition gets shaped
globally.
Trends
Alternative fuel
Vehicular weight
Self-driving cars
Mobility Preferences
Emerging
competition
Digitization and IoT
Key reasons
Concerns with pollution to create efficient and
affordable fuels
Need for efficiency has led to create durable and
lighter parts
Concerns of safety, increasing traffic and mobility
Increase in pay per use mobility solutions that are
effective
Technology companies entering into the space of
automotive
Need for better connectivity services in automobiles
The transformative nature of this industry in the next decade and beyond will aim to
make mobility better for consumers. The role of technology can destroy the existing
value chain and create new competitive entrants. In such changing industry
dynamics, adapting quickly and early will give OEMs the competitive edge. This can
be done through investing in R&D heavily, induce demand in the market and catering
to the consumer demand set. Additionally, to create a revamped value chain and
getting the right skills through workforce flexibility and embrace new approaches to
talent management. Finally, OEMs need to align, analyze and differentiate themselves
with global programs with focus on regional markets.
3
Although the number and the kinds of disruptions occurring across the spectrum is
diverse and many, we have restricted our research and findings to the three core
areas of transformations which include discussion on the connected vehicle, the
importance of penetration of smartphones and mobility into automotive and the role
played by the ICT and software technologies in disrupting the thresholds of the
already exsiting industrial setups and norms across the entire competitive spectrum.
In light of the foreseen and already existing paradigm changes in automotive and the
years ahead, this report is targeted at providing a perspective of succeeding in the
changing times derived from empirical support from consumer patterns and rapidly
evolving technologies.
Introduction:
The automobile industry is one of the largest industries in the world. The forward and
backward linkages that it forms with other industries makes it a dominant contributor
in causing a multiplier effect in the overall development and growth of an economy.
Some of the key components of the extended value chain include assemblers,
suppliers, dealers in the backward linkage while financial and insurance services,
aftermarket services, fuel companies form the forward linkage to this massive
industry.
The Global Automobile Industry and the extended industry revenue has several
components:
Industry Category
Revenues in USD billion
Automotive
735
Auto Finance
101
Insurance
205
Oil and Gas
573
Legal and Medical
35
Media
16
Transportation
60
The Indian automobile industry is on a massive growth trajectory which has seen a
3.8X growth in volumes and a 6X growth in turnover. It has grown at a CAGR of more
than 15% over the last decade and has an installed capacity of in excess of 20 million
units annually with a total investment of INR 80,000 crores by virtually all global OEMs
surpassing some of the developed countries with its manufacturing capabilities. It also
employs more than 15 million people across the value chain.
The Future volume projections:
The global demand for passenger vehicles was 73 million units in 2010 which is slated
to grow to 108 million units. India is forecasted to demand 10 million units (8% of
global demand) in 2020 and is slated to become the third largest vehicle market in the
world with a total market potential of more than USD 160 billion. The largest volume
will come from the two and three wheeler segment mostly driven by emerging
markets.
Our analysis and interviews with key people in the automobile industry in India has
lead us to identify the key forces and mega-trends that will drive the future of the
industry. Although the conventional automakers are not focusing their resources to
5
these agendas for the coming decade but they see these converging forces as critical
to how the landscape gets shaped.
Trends
Key Elements
Alternative fuel
Development of fuel cells for higher efficiency and
better cars
Vehicular weight
Stronger and sturdy materials that result in higher
efficiency
Self-driving cars
Adoption of autonomous drives and its acceptance
Mobility Preferences
Increase in pay per use mobility solutions that are
effective
Emerging competition
Unconventional entrants into the competitive
space
Digitization and IoT
Technologies
like
V2V,
V2I
and
other
communication features
Intelligent Transport and the Connected Vehicle:
Connected vehicle is an important component of how vehicles of the near future will
behave and will subsequently shape the industry at large. Although a lot of pilot
projects have been undertaken by key global OEMs but the key questions of who
bears the cost and who reaps the benefits still remain unanswered. Our analysis of
this subject has been derived from a key research conducted by McKinsey and
Company that has quantified the value chain dynamics through a proprietary model.
In our scope of the analysis we have considered all manifolds where processed
information can be leveraged to connect between a vehicles and the external
environment.
Consumers needs and wants have sent the growth trajectory in the connected
features upwards. Car connectivity primarily includes a range of capabilities that inter
connects the vehicle with drivers, other vehicles and essential services. Connectivity
has applications in virtually all automobile segments. In this report, we have
considered passenger vehicles as the subject and have identified 4 key functional
groups with reference to connectivity.
1. Vehicle Relationship Management (VRM): VRM systems in the automobile sector will
disrupt the way vehicles are protected by systems within the car. Continuous
monitoring contributes efficient maintenance. One of the key features that we foresee
coming up in the future is the GPS tracking of your vehicle as a standard feature in the
VRM. This feature is a huge opportunity that the OEMs and service providers can
leverage on in the coming age.
2. In-Car Content and Services: These include the uninterrupted delivery of content
over various platforms at any given time. Some of the key contemporary systems that
are most common include integrated navigation systems, mobile device integration
and Bluetooth connectivity. Developments in the coming years in the space of content
and services will become extended and developed versions of the current
technologies. Predictive navigation systems, self-decision making transport, and
augmented reality will grow hugely in this space and provide real world information to
the driver making travel convenient and safe.
Congestion/accident
alerts and routing
Weather info
Optimized journey
planners
Parking management
Entertainment
Cloud access to
entertainment
Personalization of
content
Social media access
Vehicle Management
OEM
Remote
Applications
Remote
safety
features
Appliance
management
Car theft
alerts
Car tracking
Services
Safety
Lateral
collision
warning
Assistance
during
emergencies
Traffic
violation
notifications
Ancillary
linkages
Maintenance
notifications (G2C)
Remote
troubleshooting and
diagnostics
Breakdown call and
preventive
maintenance
Spare parts
management
Business systems
integration
Vehicle life
management
Alternate fuels and
powertrains
Service
appointment
reminders
Mobile/field
workforce
Newer
methods of
insurance
Pre-paid toll
disbursement
Banking and
financial
systems
Source: Team
Demand is set
to increase
dramatically in
many urban
pockets
Volatile fuel
prices and
supply will lead
to alternate and
affordable
powertrains
Regulation
changes are set
to be critically
effect the entire
industry globally
Financing of
infrastructure
will change with
PPPs and policy
changes
Increasing
pollution
concerns along
with health
concerns will
alter the
industry
Due to the rise in incentivized programmes and schemes and the range of the
governmental support along with OEMs in India, the alternate powertrain market sees
an immense potential till 2020 constantly due to the rise in environmental needs and
concerns. We have estimated such demand in the following table :
Powertrain Technology
Battery Electric Vehicle (2W)
Hybrid Electric Vehicle (4W, Bus,
LCV)
Battery Electric Vehicle (3W, 4W,
Bus, LCV)
Total
and it is imperative for the OEMs to revamp their business models at the very core.
Technological advancements have changed paradigms. The conventional hierarchical
relations of an OEM and supplier is fading. Competition in the space will not be about
market share but also involve key elements that were earlier alien to the industry.
1. Business Strategy Outline: At the forefront of the strategy is the business strategy
for Hero Motor Corp. With dynamically changing consumers and consumer
preferences, the traditional business models which incorporated just the product will
become a thing of the past. As the industry leader, it is highly important that the
customer life cycle is managed and the business is evolved with changing times.
Te c h n o lo g ic a l
a d d it io n s t o t h e
v e h ic le w ill a m o u n t
t o e ffi c ie n t
a ft e rm a r k e t
s e r v ic e s . O E M s n e e d
t o k e e p a b re a s t w it h
u p d a te s . C u sto m e rs
w ill n e e d t o h a v e
a c c e s s t o re m o t e
s e r v ic e s a n d O E M s
n e e d t o a t t a in
s k ills e t s t h a t a re n o t
com m on .
M a in t e n a n c e a n d
U p g ra d e s
R e t a il e x p e r ie n c e s in
th e s c o p e o f
a u t o m o t iv e w ill
n e e d to b e
p e r s o n a lis e d , d a t a d r iv e n . C o n n e c t in g
t h e w a lk -in
c u sto m e rs,
c u s t o m is a t io n s c o p e
w ill d r iv e t h is s p a c e .
In t e g r a t e d s y s t e m s
w ill a llo w re t a ile r s t o
m a in t a in
re la t io n s h ip s w it h
t h e ir c u s t o m e r s
P u rch a se
A w a re n e ss a n d
D e c is io n
W it h g ro w in g
t e c h n o lo g y in
a u t o m o t iv e , b r a n d
e x p e r ie n c e s w ill b e
p o s s ib le w it h
c u s t o m e r s o n ly
t h ro u g h t h e H M I
( H u m a n m a c h in e
in t e r fa c e ) a n d fe n d
o ff c o m p e t it io n fro m
t h e t e c h n o lo g y
c o m p a n ie s o f t h e
w o r ld
Source:
As a business strategy, Hero Motor Corporation should aim at reducing the barriers to
the customer by reaching out to the customer, a phenomena that has not occurred in
11
Licensing
Acquisitio
n
JV and
alliances
Organic
Conclusions:
13
Our research indicates that although the incumbent OEMs may not be able to predict
the future, but changes are happening at an amazingly rapid rate and the next
decade will be crucial. In view of some of the already existing changes that are
occurring and the threats that are posed for the existing automobile industry, OEMs
need to adapt through an offering of integrated solutions which may need one or
more of the following:
Preparation for the uncertain: Analysis of changing trends especially about
consumer and economic viability. Detailed focus on changing demographics, need
assessment and agility to adoption of newer business models, strategies and
scenario planning
Partnerships: All endeavors in the future will not happen in isolation. It is our
belief that partnerships both old and new at every level of the value chain will be
critical to be a victor in the circumstances.
Adaption: The transformation in the industry will call for just now newer business
strategies for growth but strategies to develop the requisite skill attributes to
address the requirements
Value Proposition: OEMs in the upcoming future will need to be differentiate and
augment their value proposition with added services in their portfolio to keep
brands attractive through the lifecycle.
Endnotes:
14