MANAGEMENT ROLES

Management :There have many definition of management one popular definition is by

marry parker is Management is the art of getting things done through others.

Management roles / Managers roles : The manager is assigned to a particular level on an organizational chart.
The manager is a person who responsible for supervising and motivating
employees for directing the progress of an organization.
A manager has many responsibilities. Not only a manager is the top of
team leader but also he/she is a planner / organizer / coach / problem
solver / decision maker.
So managers role in organizational design is central. Researcher Henry
Mint berg identified three general roles of a manager : Interpersonal role
Informational role
Decisional role
Interpersonal role :Management is largely about interpersonal relations. The
interpersonal role is involved providing information and ideas.
1. Figurehead :As a figurehead manager conducts social, legal and
ceremonial responsibilities and uses these as opportunities to
motivate members of the organization. A manager inspires

people within the organization to feel connected to each

other.
2. Leader :A leader is someone who looks inward. A manager
provides leadership for his team member, his department or
his entire organization. A manager evaluates the performance
and responsibility of everyone in his group or team.
3. Liaison :Managers act as liaisons when making contacts with
internal and external peoples. He needs to be able to network
effectively on behalf of his organization. Manager liaises
between two organizations to communicate and co-ordinate
their activities.

Informational role :Informational role is collecting information, receiving information

and disseminating information. It involves processing of data or
information instructed by the management. It is divided into three
categories are as follows.
Monitor :In monitoring

role

manager

regularly

collect

information related to his industry, organization or his

department. Managers are looking for relevant changes in

the environment. He also regulate or monitors his team of
their protectively and work ability. He monitors
information internally and externally.
Disseminator :This is where manager communicate potentially useful
information to this colleagues and his team. When manager
shares his interpretation, he becomes a disseminator of this
information.
Spoke person :Managers represent and speak for their organization.
In this process manage is responsible for transmitting
information about organization and its goals to the people
outside it.
Decisional role :Decisional role is the process of getting information
by processing it uses the information and gives the resultant.
Decisional role includes being an entrepreneur, disturbance
handler, resource allocator and a negotiator.
Entrepreneur :As a manager, he creates and control changes within
the organization. This means solving problems, generating
new ideas and implementing them inside the project.
Disturbance handler :-

When an organization or team hits an unexpected

roadblock, its the manager who must take charge. He also
needs to help resolve the disputes within the organization.
Resource allocator :A manager always needs to determine where
organizational resources are best applied. This involves
allocating fund, as well as assigning staff and other
organizational resources.
Negotiator :A manger needs to take part in and direct, important
negotiations within his team, department or organization.

Inter Personal Role:-

F
e
e
d
b
a
c
k

Figurehead
Leader
Hiason Role:Informational
Monitor
Disseminator
Spoke person

Decisional Role: Entrepreneur

Disturbance Handler
Resource Allocator
Negotiator

Provides
information

Process
informatio
n

Uses
Informatio
n